Hot Jobs at Clicks Group

Job Objectives

• To develop and implement policies, frameworks, and methodologies for organisational design, job evaluation, and profiling that support business strategy and enable effective workforce planning. 
• To lead the design and execution of leadership development frameworks and interventions that build future-ready capabilities across the Group. 
• To maintain and update the job matrix to ensure consistency, internal equity, and accurate reflection in SAP HCM systems, and communicate changes to relevant stakeholders. 
• To manage and integrate talent and succession planning outcomes to support career progression, leadership pipeline development, and retention of key talent. 
• To develop, lead, and embed change management frameworks and principles across the Group to enable successful implementation of change initiatives and organisational transformation, drive sustainable adoption, adaptability as well as continuous improvement in order to support business continuity and performance improvement.
• To enhance and communicate the employee value proposition (EVP) to strengthen employer branding and employee engagement. 
• To build strategic partnerships with internal and external stakeholders to drive innovation and adoption of best practices in talent and leadership development. 
• To manage human, financial, and operational resources effectively to deliver on the talent solutions strategy and achieve business objectives.
• Navigating resistance to change and aligning talent strategies with evolving organisational culture and ways of working.
• Managing retention and succession planning in high-turnover environments, particularly in scarce and critical areas of the business. 
• Ensuring a strong and diverse leadership pipeline across the Group, especially in underrepresented areas. 
• Aligning talent and leadership development strategies across multiple brands, geographies, and business units within the group.

Minimum requirements

Qualifications

• 3-year Degree/ Diploma (Essential) 
• HR/ Psychology/ Business /Commercial specialisation (Desirable) 
• Industrial Psychologist (Desirable)

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Job description

• High standards of pharmaceutical service and care
• Provision of advice and pharmacy-initiated therapy
• Scheduled substance and dispensary stock control
• Efficient dispensary administration and management
• Accurate and safe dispensing of medication
• High standards of housekeeping and merchandise display
• Financial management and operational viability
• Training and development of Pharmacist Assistants and Pharmacist Interns
• Staff management and resource planning
• Ad hoc responsibilities as required to support the operational requirements of the pharmacy

Minimum requirements

Qualifications and Experience:

• B Pharm
• Internship
• Community Service

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Job Objectives:

• To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
• To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
• To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
• To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
• To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
• To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Minimum requirements

Education and Experience Requirements:

• Essential: Registered Pharmacist with SAPC
• Desirable: Retail Pharmacy experience
• Desirable: Unisolve experience

go to method of application »

Job Objectives:

• To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
• To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
• To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
• To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
• To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
• To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.

Experience:

• Essential: Minimum 2 years’ experience post community service year
• Essential: Minimum 1 year People Management experience
• Essential: Registration as Responsible Pharmacist with SAPC
• Desirable: Retail Pharmacy experience
• Desirable: Unisolve experience

Education:

• Essential: Registered Pharmacist with SAPC

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Job Objectives:

Media Buying & Planning:

• Sole responsibility for planning, buying, and optimising media space across TV, radio, outdoor, print, and online and main contact with the media agencies
• Develop media costings and supply accurate budgets for potential campaigns.
• Create clear, concise copy instructions for media bookings and ensure all bookings adhere to contracts.

Campaign Execution & Coordination:

• Liaise with campaign owners and account managers to ensure timely ad execution.
• Send flighting schedules to TV/radio stations and monitor campaign delivery.
• Lead the booking of advertising materials for Advertising Advisory Committee reviews.
• Produce chase lists and perform post-campaign analysis comparing actual vs. projected flightings.

Financial & Operational Oversight:

• Manage finance-related activities including requisitions, PO release, invoice verification, and monthly reconciliation.
• Resolve supplier billing and payment challenges, improving operational processes and vendor relations.
• Maintain rigorous budget control and cost efficiency with a strategic financial stewardship mindset.

Stakeholder & Vendor Management:

• Build and maintain strong client and media vendor relationships, negotiating preferential rates and added value to maximise budget impact.
• Act as media strategist and advisor for Brand and Loyalty teams, optimising marketing spend and campaign effectiveness.
• Collaborate cross-functionally with Research, Store Operations, and Regional Managers to align media strategies with customer insights and trading priorities.

Innovation & Regional Leadership:

• Modernise traditional media approaches to stay relevant in a changing media landscape.
• Oversee and lead traditional media campaigns in key African markets, driving targeted growth and customer engagement.

Reporting & Research:

• Prepare detailed information for weekly media scorecards and reports.
• Partner with research teams to develop data-driven attribution models that track media performance within the marketing mix.

Minimum requirements

Experience and Knowledge Required

• 5-8 years media buying experience, preferably with retail exposure.
• Solid understanding of target market segmentation and media consumption behaviours.
• Experience with Telmar and SAP systems is advantageous.
• Proficient in MS Excel, Word, and PowerPoint.
• Post-matric qualification in Marketing and/or Media.

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Job Objectives:

• To ensure the achievement of the stores financial performance by driving and maximizing sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
• To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
• To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
• To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
• To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
• To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
• To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Experience:

• Minimum 5 years’ experience in a store management role within a retail/FMCG store operations environment with an annual turnover of at least R50 million
• Extensive people management experience of a large and diverse workforce
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Education:

• Essential: Grade 12 (Maths 50% and English 50%)
• Essential: B. Degree or Diploma (retail / finance management, pharmacy or related) (External applicants)

go to method of application »

Job Objectives:

• To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
• To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
• To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
• To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Minimum requirements

Education and Experience Requirements:

• Essential: Grade 12 (Maths 50% and English 50%)
• Essential: Relevant Retail/Business Management qualification (External applicants)
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 2 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

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Job Objectives:

• To establish and grow a loyal client base through effective promotion of the Clinic’s services to Clicks’ customers and by delivering high standards of patient care and customer service
• To provide a multitude of clinic services, including but not limited to, providing lifestyle management screening tests, conducting ‘well baby’ clinics, health immunisations, baby health monitoring, reproductive health services, adult immunisations, primary health care (minor ailments and wound care) and a Phlebotomy Service
• To counsel and advise patients on health information, weight management and refer patients to Pharmacists and other health professionals when appropriate
• To ensures patient information is held securely, confidentially and is accurately maintained on an electronic system and that payment is received for all services rendered
• To ensure the efficient running of the clinic through effective administration, booking of locums and through accurate and timely reporting on financial and stock management
• To ensure efficient stock management and to prevent stock loss and shrinkage and to monitoring the cold chain and take necessary safety precautions, particularly with regards to managing medical
• To establish and build health professional networks in order to further enhance the commercial viability of the clinic and the service offering to patients
• To plan, coordinate and implement Health Days and any other ad hoc projects in order to further enhance Clicks’ offering to its customers
• To manage adverse events and emergencies in a professional and effective manner

Experience:

Essential:

• A minimum of 3 years practical experience in a broad range of nursing disciplines, preferably Community Health, Primary Health and Midwifery

Desirable:

• Unisolv and Allegra

Education:

• Essential: Registered Nursing Practitioner with SANC
• Essential: 3 year Diploma in Nursing or the 4 year degree

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Job Objectives:

• To drive sales of the store through cross and up selling.
• To reduce loss and shrinkage in store by adhering to Store Operating Procedure.
• To create an appealing shopping environment for customers.
• To maximise sales by taking ownership of the execution of all promotional events and daily requirements in store.
• To increase profitability and brand loyalty with customers.
• To ensure continuity of excellent customer service.

Qualifications and Experience:

• Matric/Grade 12 (essential).
• Experience in cosmetics.
• Retail in sales or service environment (desirable).

go to method of application »

Job Objectives:

• To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
• To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
• To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
• To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Minimum requirements

Education and Experience Requirements:

• Essential: Grade 12 (Maths 50% and English 50%)
• Essential: Relevant Retail/Business Management qualification (External applicants)
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 2 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

go to method of application »

Job Objectives:

• To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
• To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
• To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
• To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
• To prevent wastage in own area by adhering to stock rotation principles.
• To prevent stock losses by following all risk management policies and principles.
• To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
• To implement product merchandising by following the merchandising guidelines and procedures.
• To adhere to all store standard operating procedures.
• To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.

Experience:

Essential:

• At least 1 year related experience
• Selling skills; customer related training

Desirable:

• Experience working with sports nutrition and vitamin related products

Education:

• Essential: Matric
• Desirable: Sports / fitness / nutrition qualification

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Job Objectives:

• To identify and develop new appropriate healthcare opportunities, services and business relationships, in line with the company’s health strategy, profitability expectations and legal requirements.
• To profitably manage the clinics, outside of operations, as a business by providing timeous reports on the progress and identifying and responding to trends.
• To effectively influence, network and reach decisions with business partners across functions for the effective implementation of strategy for the success of clinics.
• To manage the process of designing, developing and implementing all new and updated healthcare services, working across different departments of Clicks and using appropriate training and necessary change management processes.
• To drive continuous business process improvements and implement projects to embed clinic services excellence, manage risk and ensure quality patient care.
• To ensure ethical and legal compliance with the South African Nursing Council, good pharmacy and clinic practice and all other ethical and legal requirements in order to minimise professional risk and embed excellence in Primary Health Care.
• To drive integration between clinic services, dispensary and front shop operations.
• To lead, train and develop the Nursing Practitioners to ensure effective team development and delivery to meet business needs.

Minimum requirements

Education:

• Health related qualification (NP qualification, B.Pharm, QPB qualification, and other health related qualifications to be considered)
• Registered with SAPC

Job Experiance:

• 5 -10 years’ experience in a healthcare profession
• 2-3 years’ experience in a commercial business environment
• Management experience

go to method of application »

Job Objectives:

• To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
• To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
• To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
• To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
• To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
• To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Minimum requirements

Education and Experience Requirements:

• Essential: Registered Pharmacist with SAPC
• Desirable: Retail Pharmacy experience
• Desirable: Unisolve experience

go to method of application »

Job Objectives:

• To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
• To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
• To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
• To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
• To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
• To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Minimum requirements

Education and Experience Requirements:

• Essential: Registered Pharmacist with SAPC
• Desirable: Retail Pharmacy experience
• Desirable: Unisolve experience

go to method of application »

Job Objectives:

• To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
• To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration
• To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times.
• To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation.
• To timeously and efficiently resolve all customer queries in line with the Company's policies.
• To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
• To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Education:

Essential:

• Grade 12
• Relevant Retail/Business Management qualification (External applicants)

Desirable:

• Maths 50% and English 50% at Grade 12 level