To find and apply for jobs at the Clicks Group, visit their official career portal. You can browse current retail, pharmacy, and corporate openings, register your CV online, and track your application status directly through the Clicks Career Site.
Introduction
- We are seeking to appoint a Senior Category Manager within our Merchandise department. The role will be based at Clicks Head Office and report to the Portfolio Manager.
Job description
Job Purpose
- To develop and execute the category strategy in order to achieve and exceed the category financial targets through rapidly accelerating category depth, strengthen pricing strategy and driving private label and exclusive Brands thereby creating product differentiation and innovation to increase market share and profitability.
Job Objectives
- To develop and implement a category plan for specific product ranges to ensure reduced cost of goods, optimise contract terms and increase income, assume responsibility of budget and revenue for category.
- To negotiate favourable trading terms and promotional spend (co-op), actively cultivate, develop and maintain vendor relationships and partnerships to ensure vendor performance and first to market with new product launches.
- To maintain relationships with existing suppliers and sourcing new suppliers for future products lines.
- To implement a plan that will achieve the Clicks' value proposition through price and promotion whilst achieving promotional sales targets.
- To translate the operating and financial plans into a balanced product assortment and visual on-shelf display to meet the customer’s needs
- To support the sourcing and development of private label products and exclusive brands thereby creating product differentiation, innovation and brand loyalty that will increase market share and profitability.
- To regularly review performance indicators, such as sales, margin and promo quantification, keeping the business updated on financial performance versus market and plan.
- To conduct range reviews, analyse consumer buying patterns, predict future trends and stay abreast with competitor activity.
- To work collaboratively with internal and external stakeholders, including marketing and Clubcard to ensure effective delivery of the operating plan.
- To support both the Merchandise and Graduate Development Programme by playing an active role in facilitating training sessions to embed sound procurement principles and commercial awareness.
Minimum requirements
Job Related Knowledge:
- Operating plan development
- Supplier relationship management
- Procurement and Supply Chain
- Business Objectives and Strategies
- Business Processes
- Retail Management
- Market trends and competitor analysis
- Understanding of supplier co-op negotiations and trading terms
- Financial planning and budgets
- Relevant legislation
- Sales Margin Management
- Understanding lower LSM buying patterns
Job Related Skills
- Strong Financial/Business acumen with a merchant mindset
- Strong negotiation skills
- Planning and organisational skills
- Ability to build strong supplier relationships
- Competency in all computer packages, i.e. Outlook,Excel, PowerPoint
- Verbal and written communication
- Problem solving and analytical thinking
- Strategic thinking and decision making
- Attention to detail
- Project management
Job Experience
- 4-6 years Category Management experience, specifically within FMCG wholesaleor value retail chains
- 2-3 years People Management experience
- Experience with local and global supplier networks
Education
- B Degree or Diploma in Retail, Purchasing Management or similar (Essential)
Competencies
- Deciding and Initiating Action
- Working with People
- Persuading and Influencing
- Analysing
- Learning and Researching
- Delivering Results & Meeting Customer Expectations
- Achieving Personal Work Goals and Objectives
- Entrepreneurial and Commercial Thinking
Apply by: 17 September 2026
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Introduction
- To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.
Job description
Job Objectives:
- To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
- To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
- To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
- To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
- To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
- To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
Knowledge:
- SAPC and relevant legal knowledge
- Ethical working practice and compliance
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of patient care, professional counselling
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Sound understanding and application of financial management principles
- Knowledge of competency based interviewing
Skills:
- Sound managerial, tutorship and coaching skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Interpersonal skills (Customer service orientation and effective patient care)
- Computer literacy
- Strong financial acumen
Competencies:
Essential:
- Leading and Supervising
- Delivering Results and Meeting Customer Expectations
- Planning and Organising
Desirable:
- Relating and networking
- Coping with Pressures and Setbacks
- Entrepreneurial and Commercial Thinking
- Working with people
- Adhering to Principles and Values
Minimum requirements
Experience:
- Essential: Minimum 2 years’ experience post community service year
- Essential: Minimum 1 year People Management experience
- Essential: Registration as Responsible Pharmacist with SAPC
- Desirable: Retail Pharmacy experience
- Desirable: Unisolve experience
Education:
- Essential: Registered Pharmacist with SAPC
Apply by: 17 September 2026
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Introduction
- Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs).
Job description
Job Objectives:
- High standards of customer service and care
- Efficient stock control and administration, including repacking of medicine
- Efficient dispensary administration
- Accurate compounding
- Provision of general health advice
- High standards of housekeeping and merchandise display
- Ad hoc requirements as per operational requirements
Minimum requirements
Qualifications and Experience:
- Matric with Maths (Essential)
- Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic)
Skills, Abilities and Job Related Knowledge:
- Product knowledge (Health isle and OTC)
- SAPC and relevant legal knowledge
- Customer service orientated
- Team Player
- Integrity
- Ethical working practice and compliance
- Accuracy and attention to detail
- Basic calculations
- IT Business Operating Systems
- MS Office
Competencies:
- Adhering to Principles and Values
- Working with People
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
- Relating and Networking
- Planning and Organising
Apply by: 17 September 2026
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Introduction
- We are looking to employ a Senior Planner to work within our Supply Chain division. This role will be based at our Head Office in Woodstock, Cape Town and report to the Planning Manager.
Job description
Job Purpose
- To deliver on the business's strategic objectives by developing annual Sales, Margin and Stock plans that are aligned to and support the overall operating Plan.
- To ensure that the agreed deliverables are met through daily / weekly tactical KPI management and problem solving, effective communication with stakeholders and by driving and tracking the performance of sales, purchases and managing import and local processes and deliverables.
Job Objectives
- To drive improvements in forecast accuracy and provide forecast insights and recommendations for monthly, quarterly, and yearly financial and budget process, including 3-year financial plan
- To execute the degree of forward planning for wholesale, distribution and movement at a store level and thereby manage availability and allocation of products into stores.
- To develop and maintain a monthly demand schedule by maintaining 18 months rolling forecast at supplier and product level.
- To collaborate across the business with Commercial leads, Supply Chain, Finance, Suppliers
- To lead the process of weekly Demand review files with Stock on hand, in transit and month to date sales including assessing stock prioritisation, pull forward orders and deferral requests based on demand movements to ensure overall business objectives related to sales, margin and working capital are achieved.
- To work closely with the commercial team to review readiness of new launches
- To attend monthly and bi-monthly supply review meetings and lead discussions with key product suppliers and compile supply planning related reports for monthly supplier engagements.
- To track stock supply and manage demand replenishment orders to various suppliers.
- To identify and review products with excess inventory and recommend a joint action plan with commercial team and suppliers to effectively mitigate business risk write off.
- To communicate any irregularities, errors, purchase order management and vendor compliance factors that impact the receiving of stock thereby ensuring timely forecast and communication of unusual incoming volume to the relevant stakeholders to allow for adequate planning in the chain.
- To maintain reports and housekeeping of data warehouses in the system that relates to reports.
- To engage with the commercial and finance teams monthly, quarterly and annually related to the financial forecasting process and agree on base plan
Minimum requirements
Job Knowledge
- Understanding of forecasting methods and applications, including statistical modelling
- Systems, procedures, and best practice in Demand Planning
- Retail mathematics (Merchant Maths)
- Understanding of customer demographics and shopping behaviours
- Understanding marketing and business principles
- In depth understanding of supply chain management practices
- Computer literate – advanced Excel, BI, Planning systems
Desirable:
- In depth understanding of current industry trends and technology (AI, ML, IOT), and how this impacts the future supply chain and demand planning specifically
- Clear understanding of forecasting algorithms and other statistical inputs
- Supplier collaboration and experience in successful joint forecasting
- Understanding of import processes
- Ability to work as a team and individually
Skills
- Extensive FMCG demand planning, forecasting, and importing experience
- Category management, sales and operations planning way of working (matrix organisations)
- Vendor management
- People leadership / management
- Problem solving and analytical thinking
- Financial planning and management in Retail
- Buying and planning processes in Retail
- Excellent business acumen
- Advanced Excel
- Planning skills including demand planning, supply planning and the resulting logistic implications
Experience
Essential:
- 3 years Planning or Demand Planning experience at Senior Planning level OR
- 3 years plus in a Planning and/or Supply Chain environment
- 2 years leading a team
Desirable:
- Previous experience in financial planning
Education
Essential:
- B.Com or 3 year Business Management or Supply chain Qualification
Desirable:
- B.Com Hons or post graduate Business Management or Supply chain Qualification
- Completion of statistics or similar course/module at an institute of higher learning
Competencies
- Leading and Supervising
- Writing and Reporting
- Analysing
- Delivering Results & Meeting Customer Expectations
- Adapting and Responding to Change
- Coping with Pressures and Setbacks
Apply by: 17 September 2026
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Introduction
- Are you passionate about beauty products and helping people look and feel good? Are you confident to engage and communicate your knowledge of our beauty products with our customers? We have exciting opportunities in Clicks' stores for Beauty Advisors who will report to the Store Manager, service the entire beauty dept.
Job description
Job Purpose:
- To deliver service excellence through the provision of professional and knowledgeable advice on beauty and skincare products, the promotion and effective management of merchandise and general housekeeping in order to build customer loyalty and maximise sales.
Job Objectives:
- To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs.
- To drive and maximise sales of the beauty department through the promotion, cross-selling and up-selling in order to ensure that monthly targets are consistently met.
- To monitor sales, regularly evaluate the performance of products and offer suggestions that results in improved product offerings and increased sales.
- To maintain updated knowledge on all beauty products, ranges, trends, promotions and events in order to provide the correct information to customers at all times.
- To efficiently execute all operational activities within the beauty department, including effective stock management, minimising shrinkage and ensuring a high standard of general housekeeping and administration.
- To ensure all in-store visual merchandising, in-store presentation and promotional standards within the beauty department are consistently met.
- To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
- To promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
- To increase profitability and brand loyalty with the customers through the promotion of private label and exclusive products.
- To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.
Minimum requirements
Qualifications and Experience:
- Essential: Grade 12
- Desirable: Relevant Beauty/skincare qualification
- Desirable: Experience within beauty / skincare / retail / FMCG environment / sales or marketing environment
Skills, Abilities and Job Related Knowledge:
- Understanding and application of selling principles
- Retail/FMCG background and understanding of merchandising and promotions principles
- Understanding of stock management procedures
- Knowledge of customer service excellence
- Knowledge of beauty and skincare products
- Results and target driven
- Strong customer orientation
- Good communication skills
- Interpersonal skills
- Engaging and confident
Competencies:
- Persuading and influencing
- Relating and Networking
- Delivering Results and Meeting Customer Expectations
- Commercial Thinking
- Following instructions and procedures
- Working with people
- Planning and organising
- Coping with Pressures and Setbacks
Apply by: 17 September 2026
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Introduction
- To provide leadership and technical support to the IBM infrastructure. Support the Clicks Infrastructure team by delivering best of breed, world-class technical infrastructure which supports key Clicks IT business applications; effective administration of day to day operations through effective use of technology using best practices.
Job description
Job Objectives
- To administer the appropriate technologies by maintaining appropriate versions and implementing patches.
- To analyse internal records of major problem causes and resolutions, identify recurring problems and modify the resolution actions to prevent recurrence.
- To assist with the implementation of the infrastructure roadmap and one-year-plan activities.
- To assist with operational improvement and stabilisation activities to meet service levels.
- To assist with continuous technology process improvements in order to embed operational excellence.
- To perform general house-keeping activities to enable the technology to perform at an optimal level.
- To ensure self-development and to keep pace with ever-changing technology requirements and industry.
- Documentation of systems and processes.
Minimum requirements
Job Requirements
Essential: One of
- AIX Operating System administration and maintenance.
- IBM i (OS/400) Operating system administration and maintenance.
- SAP Basis administration.
- Control-M workload automation
Desirable
- Experience with IBM PowerVM virtualization.
- Knowledge of TCP/IP networks (LAN and WAN).
- Knowledge of Storage Area Networks.
Education and Experience:
- 2 to 4 years’ experience in general IT infrastructure and technology administration.
- ITIL Foundation qualification is desirable.
Desirable Job related knowledge and skills:
- Understanding of appropriate technology stacks.
- Build relationships between peers, vendors and customers.
- Understanding of the IT industry (and the challenges it faces).
- Technology administration and management.
- Ability to deal with pressure.
- Networking skills.
- Conceptual/analytical ability.
- Interpersonal skills.
- Technical and business communication skills (verbal and written).
- Integrity / honesty.
Apply by: 17 September 2026
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Introduction
- Are you passionate about beauty products and helping people look and feel good? Are you confident to engage and communicate your knowledge of our beauty products with our customers? We have exciting opportunities in Clicks' stores for Beauty Advisors who will report to the Store Manager, service the entire beauty dept.
Job description
Job Purpose:
- To deliver service excellence through the provision of professional and knowledgeable advice on beauty and skincare products, the promotion and effective management of merchandise and general housekeeping in order to build customer loyalty and maximise sales.
Job Objectives:
- To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs.
- To drive and maximise sales of the beauty department through the promotion, cross-selling and up-selling in order to ensure that monthly targets are consistently met.
- To monitor sales, regularly evaluate the performance of products and offer suggestions that results in improved product offerings and increased sales.
- To maintain updated knowledge on all beauty products, ranges, trends, promotions and events in order to provide the correct information to customers at all times.
- To efficiently execute all operational activities within the beauty department, including effective stock management, minimising shrinkage and ensuring a high standard of general housekeeping and administration.
- To ensure all in-store visual merchandising, in-store presentation and promotional standards within the beauty department are consistently met.
- To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
- To promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
- To increase profitability and brand loyalty with the customers through the promotion of private label and exclusive products.
- To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.
Minimum requirements
Qualifications and Experience:
- Essential: Grade 12
- Desirable: Relevant Beauty/skincare qualification
- Desirable: Experience within beauty / skincare / retail / FMCG environment / sales or marketing environment
Skills, Abilities and Job Related Knowledge:
- Understanding and application of selling principles
- Retail/FMCG background and understanding of merchandising and promotions principles
- Understanding of stock management procedures
- Knowledge of customer service excellence
- Knowledge of beauty and skincare products
- Results and target driven
- Strong customer orientation
- Good communication skills
- Interpersonal skills
- Engaging and confident
Competencies:
- Persuading and influencing
- Relating and Networking
- Delivering Results and Meeting Customer Expectations
- Commercial Thinking
- Following instructions and procedures
- Working with people
- Planning and organising
- Coping with Pressures and Setbacks
Apply by: 17 September 2026
go to method of application »
Introduction
- Are you passionate about beauty products and helping people look and feel good? Are you confident to engage and communicate your knowledge of our beauty products with our customers? We have exciting opportunities in Clicks' stores for Beauty Advisors who will report to the Store Manager, service the entire beauty dept.
Job description
Job Purpose:
- To deliver service excellence through the provision of professional and knowledgeable advice on beauty and skincare products, the promotion and effective management of merchandise and general housekeeping in order to build customer loyalty and maximise sales.
Job Objectives:
- To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs.
- To drive and maximise sales of the beauty department through the promotion, cross-selling and up-selling in order to ensure that monthly targets are consistently met.
- To monitor sales, regularly evaluate the performance of products and offer suggestions that results in improved product offerings and increased sales.
- To maintain updated knowledge on all beauty products, ranges, trends, promotions and events in order to provide the correct information to customers at all times.
- To efficiently execute all operational activities within the beauty department, including effective stock management, minimising shrinkage and ensuring a high standard of general housekeeping and administration.
- To ensure all in-store visual merchandising, in-store presentation and promotional standards within the beauty department are consistently met.
- To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
- To promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
- To increase profitability and brand loyalty with the customers through the promotion of private label and exclusive products.
- To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.
Minimum requirements
Qualifications and Experience:
- Essential: Grade 12
- Desirable: Relevant Beauty/skincare qualification
- Desirable: Experience within beauty / skincare / retail / FMCG environment / sales or marketing environment
Skills, Abilities and Job Related Knowledge:
- Understanding and application of selling principles
- Retail/FMCG background and understanding of merchandising and promotions principles
- Understanding of stock management procedures
- Knowledge of customer service excellence
- Knowledge of beauty and skincare products
- Results and target driven
- Strong customer orientation
- Good communication skills
- Interpersonal skills
- Engaging and confident
Competencies:
- Persuading and influencing
- Relating and Networking
- Delivering Results and Meeting Customer Expectations
- Commercial Thinking
- Following instructions and procedures
- Working with people
- Planning and organising
- Coping with Pressures and Setbacks
Apply by: 17 September 2026
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Introduction
- To provide finished artwork for packaging design, ensuring accurate implementation of brand guides and approved design concepts and to ensuring that they are 100% print-ready.
Job description
- Deliver on roll out packaging artwork in line with our 18 month & Christmas plans.
- Maintain brand consistency and Corporate identity in line with relevant marketing strategies by adhering to guidelines
- To be aware of the status of work in progress at all times to ensure deadlines are met
- To work closely/collaboratively within own team as well as Traffic, Client Services and the Client to ensure a smooth workflow and delivery of work while ensuring the creative brief is attained
- To effectively communicate with traffic, print production to ensure timeous delivery of brief from concept to in-store
Minimum requirements
Qualifications and Experience:
- 3 year diploma in Graphic Design
- Essential: Min CC (Adobe Photoshop, Adobe Illustrator, InDesign, Adobe Acrobat)
- Essential: Min 3 - 5 years’ experience in packaging design
- Desirable: Experience in DTP and layout design
Skills, Abilities and Job Related Knowledge:
- Mac operating system, Adobe CS6, Finished Art and repro
- Strong Photoshop retouching ability advantageous
- Organisation and Communication Skills
- Multi-tasking ability
- Ability to work under pressure
- Ability to work quickly and accurately
- Working knowledge of print processes
- Meticulous accuracy
- Adhering to deadlines
- Managing own work value
Essential Competencies:
- Applying Expertise and Technology
- Delivering Results and Meeting Customer Expectations
- Communicating Information
- Deadline driven
- Must be a team player who enjoys working with people with a keen willingness to take ownership of each project
Apply by: 17 September 2026
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Introduction
- To promote and deliver professional, commercially viable and quality clinic services in compliance with South African Nursing Council regulations and company standards.
Job description
- Manage a commercially viable clinic in line with company guidelines
- Provide lifestyle management screening tests
- Conduct “Well Baby” clinics, including health immunisations and baby health monitoring
- Offer and provide reproductive health services
- Provide adult immunisations
- Provide Primary Health Care e.g. minor ailments and wound care
- Render a Phlebotomy Service
- Compile professional, stock and financial management reports
- Manage medical waste, ensure a safe environment and safety precautions are taken
- Manage adverse events and emergencies
- Counsel and advise patients on health information, weight management and refer patients to Pharmacists and other health professionals when appropriate
- Plan and implement “Health Days” and other projects
- Develop health professional networks
Minimum requirements
Qualifications and Experience:
- Registration as Professional Nurse
- 3 year diploma in nursing or the 4 year degree
- A minimum of 3 years practical experience in a broad range of nursing disciplines, preferably Community Health, Primary Health and Midwifery
- Unisolv and Allegra (preferable)
- MS Office (Word, Outlook, Excel)
Skills, Abilities and Job Related Knowledge:
- Ensures patient information is held securely, confidentially and accurately maintained on an electronic system
- Administration and reporting to ensure efficient running of the clinic as per company policy and processes
- Ensures payment for services received by ensuring controls in place and adhered to
- Manages, monitors and orders clinic services stock and equipment, along with prevention of loss and shrinkage and monitoring cold chain
- Financial and commercial acumen
- Ensures SANC registration and indemnity up to date
- Establishes locum network and arranges locums
- Implements and conducts self-audit tool
- Time management
Competencies:
- Adhering to Principles and Values
- Working with People
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
- Relating and Networking
- Planning and Organising
- Commercial Awareness
Apply by: 18 September 2026
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Introduction
- To develop and lead the customer intelligence strategy by leveraging customer, market and marketing insights to identify actionable opportunities that inform strategic decision-making, drive commercial growth, maximise customer value and create sustainable competitive advantage.
Job description
Job experience
- 8-10 years' experience in customer intelligence, customer analytics, business intelligence, market insights, commercial analytics or related strategic analytical environments.
- 5-7 years' experience applying analytical and insight-led approaches to support business strategy, decision-making and performance improvement.
- 5 years' experience working with customer, market, commercial, financial or operational data to identify trends, opportunities and business risks.
- 5 years' experience operating in complex, cross-functional environments requiring engagement with multiple business functions and stakeholders.
- 3-5 years' experience influencing business planning, strategic initiatives and organisational decision-making through data-driven recommendations.
- 3-5 years' experience leading projects, programmes or business initiatives involving multiple stakeholders and competing priorities.
- 3 years' experience leading or managing a specialist teams.
- Experience within retail, pharmacy, FMCG, loyalty, consumer services, eCommerce or omnichannel environments.
- Experience establishing, transforming or maturing an analytics, intelligence or business insight capability.
- Experience working with large and diverse data environments, including multiple systems, sources and data governance requirements.
- Experience supporting customer strategy, customer value management, loyalty programmes or customer engagement initiatives.
- Experience managing external suppliers, research partners, technology providers or specialist consultants.
Job related skills
- Advanced data analysis, interpretation and insight generation.
- Strategic business analysis and evidence-based decision support.
- Commercial and financial analysis.
- Forecasting, trend analysis and scenario modelling.
- Executive reporting, data visualisation and insight communication.
- Strategic planning, prioritisation and resource allocation.
- Stakeholder engagement, influencing and facilitation across multiple business functions.
- Project leadership and the implementation of customer intelligence initiatives, frameworks and operating models
-
Planning, organising and coordinating multiple priorities and competing business demands.
Development and optimisation of customer intelligence and performance measurement frameworks.
- Predictive analytics and statistical modelling.
- SQL and data extraction.
- Power BI, Tableau or equivalent visualisation platforms.
- Research design and quantitative analysis techniques.
- Vendor and strategic partner management.
- Change management and organisational adoption practices.
- Agile delivery and continuous improvement methodologies
Job related knowledge
- Customer intelligence, customer analytics and customer value management principles.
- Consumer behaviour, customer segmentation and loyalty programme management.
- Retail, omnichannel and digital commerce business models and performance drivers.
- Business intelligence, performance measurement and management reporting frameworks.
- Market research, competitive intelligence and environmental scanning methodologies.
- Data governance, data quality management, information stewardship and data privacy principles.
- Commercial strategy, revenue growth and value creation methodologies.
- Strategic planning, organisational decision-making and business performance management.
- Statistical concepts, forecasting methodologies and analytical modelling approaches.
- Advanced analytics, predictive modelling and machine learning concepts.
- Customer lifetime value, churn, propensity and attribution modelling methodologies.
- Customer data monetisation and information asset commercialisation practices.
- Artificial intelligence applications and emerging technologies relevant to customer intelligence.
- Pharmacy retail, healthcare consumer behaviour and wellness-related customer insights.
- Personalisation and customer experience management strategies.
- Data product management and information asset management principles.
Job objectives
- To develop and execute the customer intelligence strategy by aligning customer, market and marketing intelligence initiatives with business priorities to drive commercial growth and competitive advantage.
- To generate actionable customer, market, and marketing intelligence by analysing customer behaviour, market dynamics, competitive activity, and business performance to identify opportunities, risks, and emerging trends that inform strategic and commercial decision-making.
- To identify and explore opportunities to enhance customer value, commercial performance, and marketing effectiveness through the application of customer intelligence and analytics.
- To maximise the value of customer and market information assets through effective governance, quality management, accessibility, and analytical utilisation of data
- To build and lead a high-performing customer intelligence function by developing talent, optimising resources, and advancing analytical methodologies, technologies and best practices to strengthen organisational effectiveness and enhance competitive advantage.
Job Related Competencies
- Leading and Supervising
- Persuading and Influencing
- Presenting and Communicating Information
- Applying Expertise and Technology
- Analysing
- Planning and Organising
- Formulating Strategies and Concepts
- Entrepreneurial and Commercial Thinking
Minimum requirements
- Professional certifications in Business Intelligence, Data Analytics, Data Visualisation, Data Governance, Cloud Analytics, Artificial Intelligence or Project Management
- Degree in Data Science, Statistics, Mathematics, Economics, Information Systems, Business Science, Commerce, Marketing Analytics, Actuarial Science, Finance or a related analytical discipline
- Postgraduate qualification in Data Science, Business Analytics, Statistics, Marketing Analytics, Business Science, Economics or Business Administration.
Apply by: 20 September 2026
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Introduction
- To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.
Job description
Job Objectives:
- To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
- To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
- To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
- To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
- To prevent wastage in own area by adhering to stock rotation principles.
- To prevent stock losses by following all risk management policies and principles.
- To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
- To implement product merchandising by following the merchandising guidelines and procedures.
- To adhere to all store standard operating procedures.
- To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.
Knowledge:
- Desirable: Basic health, fitness and supplements product knowledge
- Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,)
Skills:
- Essential: Good communication and interaction skills
- Customer and service orientation
- Selling skills
- Merchandising skills
- Desirable:
- Basic computer literacy
Competencies:
Essential:
- Relating and Networking
- Persuading and Influencing
- Delivering Results and Meeting Customer Expectations
Desirable:
- Following Instructions and Procedures
- Presenting and Communicating Information
- Achieving Personal Work Goals and Objectives
Minimum requirements
Experience:
Essential:
- At least 1 year related experience
- Selling skills; customer related training
Desirable:
- Experience working with sports nutrition and vitamin related products
Education:
- Essential: Matric (50% English , 50% Maths/ 60% Maths Lit and a pass in Physical Science or Life Science)
- Desirable: Sports / fitness / nutrition qualification
Apply by: 20 September 2026
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Introduction
- Unicare bellville is currently seeking to appoint a Receiving Administrator that is passionate about customer service. The role will be based at Unicare 24 Hour Pharmacy in Bellville and will report to the Stock Admin Manager
Job description
Job Purpose:
- To ensure accurate and timely capturing of stock-related data into inventory system, supporting effective stock control, reporting, and operational efficiency.
Key Responsibilities:
- Capture stock movement data (receipts, issues, transfers, adjustments) into inventory systems.
- Verify physical stock counts against system records.
- Assist with cycle counts, stock takes, and reconciliation processes.
- Liaise with storeroom and procurement teams to resolve stock-related queries.
- Ensure data integrity and compliance with company procedures.
- Report anomalies or inconsistencies in stock data for investigation.
Minimum Requirements:
Education:
- Grade 12 / Matric certificate (minimum requirement).
- Familiarity with inventory systems (Unisolv).
- Proficiency in Microsoft Excel and other data entry tools.
Experience:
- Must have minimum 2 years retail experience, preferably in pharmacy environment
- Familiarity with inventory systems (Unisolv).
- Proficiency in Microsoft Excel and other data entry tools
Skills & Competencies:
- Strong attention to detail and accuracy
- Good understanding of stock control principles
- Ability to work under pressure and meet deadlines
- Effective communication and teamwork skills
- High level of integrity and confidentiality
- Analytical thinking and problem-solving ability
Personal Competencies required:
- Deciding and Initiating Action
- Team player with a positive attitude and strong interpersonal skills
- Ability to work independently and take initiative when necessary
- Flexible and adaptable to changing needs or priorities
- Delivering Results and Meeting Customer Expectations
Apply by: 20 September 2026
go to method of application »
Introduction
- To ensure the efficient operation of the dispensary and to ensure service excellence by delivering high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.
Job description
Job Objectives:
- To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
- To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
- To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
- To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
- To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets.
- To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
- To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
Minimum requirements
Education and Experience Requirements:
- Essential: Registered Pharmacist with SAPC
- Desirable: Retail Pharmacy experience
- Desirable: Unisolve experience
Job Knowledge and Skills Required:
- SAPC and relevant legal knowledge
- Ethical working practice and compliance
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of patient care, professional counselling
- Knowledge of customer service excellence
- Tutorship and coaching skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Interpersonal skills (Customer service orientation and effective patient care)
- Computer literacy
- Strong financial acumen
Essential Competencies
- Following instructions and Procedures
- Relating and networking
- Delivering Results and Meeting Customer Expectations
- Relating and networking
- Planning and Organising
- Coping with Pressures and Setbacks
- Entrepreneurial and Commercial Thinking
- Working with people
- Adhering to Principles and Values
Contractual hours:
Apply by: 20 September 2026
go to method of application »
Introduction
- Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs).
Job description
Job Objectives:
- High standards of customer service and care
- Efficient stock control and administration, including repacking of medicine
- Efficient dispensary administration
- Accurate compounding
- Provision of general health advice
- High standards of housekeeping and merchandise display
- Ad hoc requirements as per operational requirements
Minimum requirements
Qualifications and Experience:
- Matric with Maths (Essential)
- Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic)
Skills, Abilities and Job Related Knowledge:
- Product knowledge (Health isle and OTC)
- SAPC and relevant legal knowledge
- Customer service orientated
- Team Player
- Integrity
- Ethical working practice and compliance
- Accuracy and attention to detail
- Basic calculations
- IT Business Operating Systems
- MS Office
Competencies:
- Adhering to Principles and Values
- Working with People
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
- Relating and Networking
- Planning and Organising
Contractual Hours
Apply by: 20 September 2026
go to method of application »
Introduction
- Are you passionate about helping people feel good? Are you confident to lead a team to deliver high standards of patient care and service excellence? We have an exciting opportunity at a Clicks Pharmacy for a Pharmacy Manager. The position reports into the Area Manager.
Job description
Job Purpose:
- To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.
Job Objectives:
- To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
- To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
- To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
- To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
- To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
- To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
Minimum requirements
Education and Experience Requirements:
- Essential: Registered Pharmacist with SAPC
- Essential: Minimum 2 years’ experience post community service year
- Essential: Minimum 1 year People Management experience
- Essential: Registration with SAPC as the Responsible Pharmacist
- Desirable: Retail Pharmacy experience
- Desirable: Unisolv experience
Job Knowledge and Skills Required:
- SAPC and relevant legal knowledge
- Ethical working practice and compliance
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of patient care, professional counselling
- Knowledge of customer service excellence
- Knowledge of labor legislation and IR practices
- Sound understanding and application of financial management principles
- Knowledge of competency based interviewing
- Sound managerial, tutorship and coaching skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Interpersonal skills (Customer service orientation and effective patient care)
- Computer literacy
- Strong financial acumen
Essential Competencies
- Leading and Supervising
- Delivering Results and Meeting Customer Expectations
- Planning and Organising
- Relating and networking
- Following instructions and Procedures
- Coping with Pressures and Setbacks
- Entrepreneurial and Commercial Thinking
- Working with people
- Adhering to Principles and Values
Contractual hours:
go to method of application »
Introduction
- To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Job description
Job Objectives:
- To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
- To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
- To ensure the safe handling of cash at all times.
- To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
- To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
- To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
- To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
Knowledge:
- Basic maths calculations
- Retail/FMCG background and understanding of merchandising and promotions principles
- Understanding of stock management procedures
- Knowledge of customer service excellence
Skills:
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Numeracy skills
Competencies:
Essential:
- Relating and networking
- Following instructions and procedures
- Delivering Results and Meeting Customer Expectations
Desirable:
- Working with people
- Persuading and Influencing
- Planning and Organising
- Coping with Pressures and Setbacks
Minimum requirements
Experience:
- Desirable: experience in a customer facing role within a retail/FMCG store operations environment
Education:
- Essential: Grade 12
- Desirable: Maths 50% and English 50% at Grade 12 level
Apply by: 18 September 2026
go to method of application »
Introduction
- Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.
Job description
Job Purpose:
- To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
Job Objectives:
- To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
- To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
- To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
- To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
- To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
- To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.
Minimum requirements
Education and Experience Requirements:
- Essential: Grade 12 (Maths 50% and English 50%)
- Essential: Relevant Retail/Business Management qualification (External applicants)
- Desirable: Degree in Relevant Retail/Business Management
- Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
- Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
Job Knowledge and Skills Required:
- Understanding and application of financial management principles
- Retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of people management
- Knowledge of competency based interviewing
- Numeracy skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
Essential Competencies
- Following instructions and procedures
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
- Working with people
- Analysing
- Leading and Supervising
- Entrepreneurial and Commercial Thinking
- Coping with Pressures and Setbacks
Contractual hours:
Apply by: 20 September 2026
go to method of application »
Introduction
- To deliver cost effective operational strategy and service excellence by leading and directing the store management teams in order to deliver on the brands sales, profit and compliance targets leading to a competitive advantage for the brand
Job description
- To implement area business opportunities to gain market differentiation that results in sales and profit growth through continuous competitor analysis
- To deliver and manage financial targets for the area
- To deliver and manage internal processes, procedures and compliance for the area
- To identify, escalate and deliver continuous business process improvements within the area that improves operational execution and manages risk
- To monitor area performance, identify and analyse trends, report on business performance and ensure appropriate actions are taken
- To generate, analyse and act on relevant reports and provide feedback within specified timeframes
- To be the customer's first choice health and beauty retailer by living and driving the company values
- To implement, drive and monitor customer service initiatives and take corrective action that results in a great customer experience and achieves club card participation targets
- To implement and deliver on the store expansion growth targets for the area that delivers convenience to the customer
- To implement the people strategy that ensures on-going pharmacy and professional development, builds capacity and capability to meet current and future business developments in line with the Brands Talent and Transformation agenda
- To support and deliver the regions retention strategy so as to sustain the staffing needs of the business with specific reference to scarce and critical skills and ensure consistent business performance
- To deliver adherence to HR policies and procedures that is aligned to corporate governance
Minimum requirements
Education and Experience Requirements:
- Essential: Grade 12
- Desirable: B.Com Degree or Diploma /B Pharm (retail/finance management, pharmacy or related)
- Minimum 5 years' experience in an area management role within a retail store operations environment with exposure to managing a diverse team
- Extensive people management experience
- Financial management experience (budgets, profit and loss statements, financial rations, etc.)
- Pharmacy experience needed
Job Knowledge and Skills Required:
- Retail, financial, risk Management
- Business Acumen
- Commercial and Entrepreneurial Awareness
- Communication Skills
- Interpersonal Skills
- Analytical Skills
- Decision-Making Skills
- Able to motivate people
- Persuading Skills
Essential Competencies
- Deciding and Initiating Action
- Leading and Supervising
- Adhering to Principles and Values
- Presenting and Communicating Information
- Analysing
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
- Coping with Pressures and Setbacks
- Entrepreneurial and Commercial Thinking
Apply by: 21 September 2026
go to method of application »
Introduction
- To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.
Job description
Job Objectives:
- To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
- To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
- To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
- To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
- To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
- To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
Knowledge:
- SAPC and relevant legal knowledge
- Ethical working practice and compliance
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of patient care, professional counselling
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Sound understanding and application of financial management principles
- Knowledge of competency based interviewing
Skills:
- Sound managerial, tutorship and coaching skills
- Results and target driven
- Planning and organizing skills
- Problem-solving skills
- Strong customer orientation
- Interpersonal skills (Customer service orientation and effective patient care)
- Computer literacy
- Strong financial acumen
Competencies:
Essential:
- Leading and Supervising
- Delivering Results and Meeting Customer Expectations
- Planning and Organizing
Desirable:
- Relating and networking
- Coping with Pressures and Setbacks
- Entrepreneurial and Commercial Thinking
- Working with people
- Adhering to Principles and Values
Minimum requirements
Experience:
- Essential: Minimum 2 years’ experience post community service year
- Essential: Minimum 1 year People Management experience
- Essential: Registration as Responsible Pharmacist with SAPC
- Desirable: Retail Pharmacy experience
- Desirable: Unisolve experience
Education:
- Essential: Registered Pharmacist with SAPC
Apply by: 21 September 2026
go to method of application »
Introduction
- Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs).
Job description
Job Objectives:
- High standards of customer service and care
- Efficient stock control and administration, including repacking of medicine
- Efficient dispensary administration
- Accurate compounding
- Provision of general health advice
- High standards of housekeeping and merchandise display
- Ad hoc requirements as per operational requirements
Minimum requirements
Qualifications and Experience:
- Matric with Maths (Essential)
- Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic)
Skills, Abilities and Job Related Knowledge:
- Product knowledge (Health isle and OTC)
- SAPC and relevant legal knowledge
- Customer service orientated
- Team Player
- Integrity
- Ethical working practice and compliance
- Accuracy and attention to detail
- Basic calculations
- IT Business Operating Systems
- MS Office
Competencies:
- Adhering to Principles and Values
- Working with People
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
- Relating and Networking
- Planning and Organising
Apply by: 21 September 2026
go to method of application »
Introduction
- To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.
Job description
Job Objectives:
- To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
- To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
- To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
- To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
- To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
- To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
Knowledge:
- SAPC and relevant legal knowledge
- Ethical working practice and compliance
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of patient care, professional counselling
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Sound understanding and application of financial management principles
- Knowledge of competency based interviewing
Skills:
- Sound managerial, tutorship and coaching skills
- Results and target driven
- Planning and organizing skills
- Problem-solving skills
- Strong customer orientation
- Interpersonal skills (Customer service orientation and effective patient care)
- Computer literacy
- Strong financial acumen
Competencies:
Essential:
- Leading and Supervising
- Delivering Results and Meeting Customer Expectations
- Planning and Organizing
Desirable:
- Relating and networking
- Coping with Pressures and Setbacks
- Entrepreneurial and Commercial Thinking
- Working with people
- Adhering to Principles and Values
Minimum requirements
Experience:
- Essential: Minimum 2 years’ experience post community service year
- Essential: Minimum 1 year People Management experience
- Essential: Registration as Responsible Pharmacist with SAPC
- Desirable: Retail Pharmacy experience
- Desirable: Unisolve experience
Education:
- Essential: Registered Pharmacist with SAPC
Apply by: 21 September 2026
go to method of application »
Introduction
- To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.
Job description
Job Objectives:
- To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
- To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
- To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
- To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
- To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
- To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
Knowledge:
- SAPC and relevant legal knowledge
- Ethical working practice and compliance
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of patient care, professional counselling
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Sound understanding and application of financial management principles
- Knowledge of competency based interviewing
Skills:
- Sound managerial, tutorship and coaching skills
- Results and target driven
- Planning and organizing skills
- Problem-solving skills
- Strong customer orientation
- Interpersonal skills (Customer service orientation and effective patient care)
- Computer literacy
- Strong financial acumen
Competencies:
Essential:
- Leading and Supervising
- Delivering Results and Meeting Customer Expectations
- Planning and Organizing
Desirable:
- Relating and networking
- Coping with Pressures and Setbacks
- Entrepreneurial and Commercial Thinking
- Working with people
- Adhering to Principles and Values
Minimum requirements
Experience:
- Essential: Minimum 2 years’ experience post community service year
- Essential: Minimum 1 year People Management experience
- Essential: Registration as Responsible Pharmacist with SAPC
- Desirable: Retail Pharmacy experience
- Desirable: Unisolve experience
Education:
- Essential: Registered Pharmacist with SAPC
Apply by: 21 September 2026
go to method of application »
Introduction
- To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.
Job description
Job Objectives:
- To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
- To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
- To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
- To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
- To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
- To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
Knowledge:
- SAPC and relevant legal knowledge
- Ethical working practice and compliance
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of patient care, professional counselling
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Sound understanding and application of financial management principles
- Knowledge of competency based interviewing
Skills:
- Sound managerial, tutorship and coaching skills
- Results and target driven
- Planning and organizing skills
- Problem-solving skills
- Strong customer orientation
- Interpersonal skills (Customer service orientation and effective patient care)
- Computer literacy
- Strong financial acumen
Competencies:
Essential:
- Leading and Supervising
- Delivering Results and Meeting Customer Expectations
- Planning and Organizing
Desirable:
- Relating and networking
- Coping with Pressures and Setbacks
- Entrepreneurial and Commercial Thinking
- Working with people
- Adhering to Principles and Values
Minimum requirements
Experience:
- Essential: Minimum 2 years’ experience post community service year
- Essential: Minimum 1 year People Management experience
- Essential: Registration as Responsible Pharmacist with SAPC
- Desirable: Retail Pharmacy experience
- Desirable: Unisolve experience
Education:
- Essential: Registered Pharmacist with SAPC
Apply by: 21 September 2026
go to method of application »
Introduction
- Are you passionate about helping people feel good? Are you confident to lead a team to deliver high standards of patient care and service excellence? We have an exciting opportunity at a Clicks Pharmacy for a Pharmacy Manager. The position reports into the Area Manager.
Job description
Job Purpose:
- To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.
Job Objectives:
- To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
- To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
- To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
- To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
- To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
- To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
Minimum requirements
Education and Experience Requirements:
- Essential: Registered Pharmacist with SAPC
- Essential: Minimum 2 years’ experience post community service year
- Essential: Minimum 1 year People Management experience
- Essential: Registration with SAPC as the Responsible Pharmacist
- Desirable: Retail Pharmacy experience
- Desirable: Unisolv experience
Job Knowledge and Skills Required:
- SAPC and relevant legal knowledge
- Ethical working practice and compliance
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of patient care, professional counselling
- Knowledge of customer service excellence
- Knowledge of labor legislation and IR practices
- Sound understanding and application of financial management principles
- Knowledge of competency based interviewing
- Sound managerial, tutorship and coaching skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Interpersonal skills (Customer service orientation and effective patient care)
- Computer literacy
- Strong financial acumen
Essential Competencies
- Leading and Supervising
- Delivering Results and Meeting Customer Expectations
- Planning and Organising
- Relating and networking
- Following instructions and Procedures
- Coping with Pressures and Setbacks
- Entrepreneurial and Commercial Thinking
- Working with people
- Adhering to Principles and Values
Contractual hours:
Apply by: 21 September 2026
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Introduction
- To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Job description
Job Objectives:
- To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
- To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
- To ensure the safe handling of cash at all times.
- To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
- To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
- To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
- To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
Knowledge:
- Basic maths calculations
- Retail/FMCG background and understanding of merchandising and promotions principles
- Understanding of stock management procedures
- Knowledge of customer service excellence
Skills:
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Numeracy skills
Competencies:
Essential:
- Relating and networking
- Following instructions and procedures
- Delivering Results and Meeting Customer Expectations
Desirable:
- Working with people
- Persuading and Influencing
- Planning and Organising
- Coping with Pressures and Setbacks
Minimum requirements
Experience:
- Desirable: experience in a customer facing role within a retail/FMCG store operations environment
Education:
- Essential: Grade 12
- Desirable: Maths 50% and English 50% at Grade 12 level
Apply by: 21 September 2026
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Introduction
- We are looking to recruit a junior Digital Communications Coordinator to work within the Digital Marketing Team. This role will report into the Digital Communications Manager and be based at Clicks Head Office in Cape Town.
Job description
Job Purpose:
- To assist in implementing compelling digital communications initiatives to diverse audiences, coordinates and supports the digital presence and collaborate within and across departments to fulfil digital communications strategy.
Job Objectives:
- To brief, build and update digital communication.
- To ensure communication content is accurate and up to date.
- To utilise best practice and emerging digital communications tools while being aligned with internal processes.
- To coordinate, brief, edit, build, maintain and deploy campaigns (Email/SMS/App notifications/Pop-up/WhatsApp).
- To ensure prior approvals are received and the Deployment calendar is being adhered to.
- To assist to analyse and report on digital communication initiatives and performance.
Minimum requirements
Job related knowledge:
- Digital marketing principles, practices and global trends (applied)
- Digital communication platforms and tools (expert)
- Copywriting and editing (expert)
- Communication strategies and best practice (expert)
Job related skills:
Essential
- Innovative thinking and creative communication ideas and opportunities (intermediate)
- Maintaining relationships (intermediate)
- Analytical skills (BI, reporting) and drawing insights from data (proficient)
- Effective communication (advanced)
- Manging complexity (proficient)
- Content creation and management (advanced)
- Communication (advanced)
Desirable
- Advanced data analytics / data science
- Proficiency with publishing, content development, video and photo editing tools, digital media formats and HTML
Job experience:
Essential
- Minimum of 2 years’ experience in marketing (desirable in retail/FMCG marketing), with at least 1 years’ experience in digital communications.
- Minimum of 1 years’ experience using digital communications and social media management tools.
Desirable:
- 3 years’ experience in marketing (desirable in retail/FMCG marketing), with 1 years in digital communications.
Education:
- Essential: National Diploma in Marketing, Communication (or relevant discipline)
- Desirable: Bachelor of Commerce degree (or relevant discipline, e.g. Marketing)
Essential Competencies:
- Working with People
- Presenting and Communicating Information
- Writing and Reporting
- Applying Expertise and Technology
- Planning and Organising
- Delivering Results & Meeting Customer Expectations
- Adapting and Responding to Change
- Achieving Personal Work Goals and Objectives
Apply by: 17 September 2026
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Introduction
- We are looking to recruit an Account Manager to join our Digital Marketing Team on a temporary basis. This role will be based in Cape Town and report to the Digital Marketing Manager.
Job description
Job purpose:
- To manage and oversee multiple digital advertising accounts, ensuring the seamless execution of campaigns from brief to delivery. This role ensures accuracy, timeliness, and measurable impact across all digital platforms, while building strong client relationships and maintaining brand consistency.
Key Responsibilities
Digital Campaign Management
- Lead the end-to-end delivery of digital campaigns, from client briefing to campaign reporting.
- Interpret client requirements into actionable digital briefs with clear KPIs, approved budgets, and timelines.
- Develop and maintain campaign timelines across channels such as social media, paid search (Google Ads), programmatic display, email marketing, and e-commerce promotions.
- Monitor live campaigns, troubleshoot issues (e.g., underperforming ad sets), and optimize for performance.
Workflow & Process
- Open and manage digital job files, ensuring all campaign details (job numbers, specs, audience targeting, media placements, and deadlines) are documented.
- Coordinate with creative teams to deliver digital-first assets (e.g., HTML5 banners, video ads,email, SMS, Whatsapp, social posts).
- Manage approval workflows and ensure campaign assets are quality-checked before going live.
Creative & Technical Coordination
- Source relevant examples, benchmarks, and competitor insights to support creative development.
- Brief media and creative specifications for social, search, display, or video campaigns.
- Ensure that tracking pixels, UTMs, and reporting dashboards are correctly implemented for campaign measurement.
Client & Stakeholder Liaison
- Act as the primary client contact for digital campaigns, ensuring proactive communication and updates.
- Prepare and present performance reports (CTR, CPC, CPM, conversions, ROI) with actionable insights and recommendations.
- Document and circulate status updates, meeting notes, and digital campaign performance summaries.
Leadership & Collaboration
- Support, mentor, and manage Junior Account Managers on campaign tasks.
- Collaborate closely with media planners, brand teams, performance analysts, creative teams, and developers to ensure flawless execution.
Minimum requirements
Job related Skills & Knowledge:
- Strong knowledge of digital marketing platforms (Google Ads, Meta Ads Manager, Programmatic, Email, SEO/SEM).
- Knowledge and experience in CRM and Marketing automation platforms, i.e. Salesforce.
- Proven ability to manage multi-channel digital campaigns end-to-end.
- Analytical mindset with experience in Google Analytics, or similar dashboards.
- Exceptional organizational and project management skills.
- Excellent communication and presentation abilities.
- Detail-oriented with a proactive, solutions-driven approach.
Job related experience:
- Essential: Minimum 5 years’ experience in an advertising agency in an Account Manager / Client Service position
Education:
- Essential: Matric or equivalent qualifications or equivalent experience
- Desirable: Diploma / degree in advertising / marketing
Essential Competencies:
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
- Presenting and Communicating Information
- Coping with Pressures and Setbacks
- Relating and Networking
- Persuading and Influencing
- Deciding and Initiating Action
Apply by: 17 September 2026
Method of Application
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