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On a global scope, your main activities will be the following:

• Co-define and support the implementation of training processes in factories as part of the implementation of new methodologies, tools with the aim of maximizing team buy-in and the achievement of results.
• Organize and maintain the knowledge management database
• Define the recommended training path.
• No direct team to manage

Your main interfaces

• Internal
• Community Operation at zone and country level.
• X functions: HR team for training and development activities, IT team for knowledge management tools, etc.
• External
• Solution Providers.

Experience Required:

• Have 2 or more years’ experience in an operation/industrial environment
• Knowledge of different technologies
• Knowledge of methodologies in Knowledge Management.
• Ability to understand interactions in the organization and co-build solutions.
• Ability to build strategies and think of long-term solutions.
• Ability to work in a changing environment.

Qualification:

• Must have an engineering degree (industrial / commercial / bio...).
• Strong communication skills.
• Be a team player and work autonomously.
• Hands-on mentality, think practically and like to take initiative.
• Solution-oriented and are a go-getter.
• Analytical and structured.

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KEY AREAS OF RESPONSIBILITY

• "SAP super key user", dealing directly with Level 1 and being their first point of contact from the factory, the main interface between key users and level 1.
• Provide support, training and coaching when and where needed to all manufacturing SAP key users
• Filtering issues rising from the shopfloor related to SAP and addressing them directly when those issues don't require a system intervention or a process redesign, but are related to poor/missing execution.
• Supervising in particular the COGI transaction to make sure the factory is always up to speed and in line with production orders.
• Ensure alignment between factory report (stock declared) and IDL (stock received).
• Target:  maximize manufacturing efficiency, reduce all types of losses (SQCDMN) develop capacity, involvement and contribution of all Danoners on plant level.
• Manage departmental budget of 1 -2% of total plant budget for staff.
• Participate to the development of the site Master plan for the implementation of methods, tools, systems (in particular Damaway Basics, & advanced tools) and related activities to defined plant objectives.
• Participate to the definition and conduct improvement projects (improve work flow. Increase availability/capacity, reduce losses)
• Support/coach line/departmental resources on daily basis and middle term (action plans).
• Network with local/regional/worldwide internal/external partners to identify and transfer best practices in and out.
• Actively support work safety & quality/food safety initiatives.
• Achieve the Damaway House target to deliver superior results by building on powerful teams and using three pillars.  The three pillars are Performance Management, Organisational Efficiency and Proximity Leadership.
• Introducing/maintaining the short interval system (SIM)
• Encourage FLMs & operators to take part
• Introduce, maintain and improve standards for zoning, SQDCMN management, problem solving groups (PSG), focused improvement (FI)
• Co-ordinate activities between pillars
• Support pillar leaders at integrating standards, exchange of best practices, training and communication.
• Introduce, maintain & improve the use of PSG’s. 5 whys, SMETD, VSM, CUTE, SIX  sigma
• Provide expertise and training inside plant.
• Participate in the development of standards in pilot area (LAB).
• Roll out proven standards to the whole plant (LAND).
• Support the E&T pillar to ensure a site wide kills matrix and gap analysis is developed and maintained; set up a training catalogue.
• Collaborate with pillar teams and HR to develop a training plan to close gaps.
• Identify best practices in plant and within regional/WWBU-networks (inside and outside Danone) and transfer in and out.
• Benchmark with network regarding important KPS’s and identify roadmap to utilize learnings.
• Use CODE/Danone Leadership College to develop oneself and others.
• Lead by example; impacting all employee’s you work with on a daily basis.
• Support the understanding, commitment and contribution of everyone to the factory KPIs.
• Translate factory targets into shopfloor language and deploy targets into key action indicators (KAI) per line that can be managed by operators.
• Being a benchmark in simple, visual, and effective communication.

Food Safety and Quality

• Ensure adherence to Food Safety and Quality principles as included in the policies, procedures, product specifications and processes. This also includes general Good Manufacturing Practices (GMP) and hygiene practices.
• Identify and report any potential Food Safety & Quality and GMP deviations and hazards.

LEVEL OF COMPETENCE REQUIRED

• Experience in Lean, TPM, SMED, HOSHKIN, Six Sigma

ACADEMIC AND TRADE QUALIFICATIONS

• B.Sc related field

WORK EXPERIENCE AND SKILLS

• 5-year shop floor experience in processing/manufacturing and continuous improvement
• Strong skills in project management
• Extensive management experience in the food industry
• SAP Knowledge

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Key Responsibilities

Planning for Sales Effectiveness

• Identify store objectives to achieve sales growth and volume objectives
• Investigate and integrate consumer, shopper, customer and channel insights to identify growth opportunities and propose action plans to influence shopper behavior
• Compile an area business plan that is agreed with the Regional Manager and understood by the merchandisers and customers
• Contribute to both the brand Image and customer service orientation in the outlets
• Understand the category health and nutrition benefits, and brand attributes to enable effective in-store execution

Sales Execution

• Negotiate the implementation of the Danone objectives with customers, giving recommendations for increasing sales
• Use basic selling skills to reach a commercial agreement with customers
• Manage the outlet order processes by checking stock and stock control figures, negotiating the suggested order with the customer, and authorise volumes
• Execute action plans in each outlet for sales growth
• Ensure volume targets are achieved
• Effectively implement in-store Point Of Sales objectives
• Manage merchandising standards to merchandisers and ensuring that merchandisers files are updated, and merchandiser order cards are completed
• Manage the back-up storage facilities to ensure that stock is properly handled at all times
• Put plans in place to rectify any deviations from Danone sales and merchandising standards
• Achieve sales and market share targets for the predefined area of customers within a specific geographic area

Policies and Process

• Adhere to all Danone policies and procedures at all times
• Adhere to the Work in Safe Environment (WISE) Policy at all times
• Conduct relevant safety training with in-store merchandisers
• Ensure compliance to personal protective equipment (PPE) at all times
• Be responsible for the proper usage and management of tools and technology

Controls

• Manage in-store returns by adhering to the returns policies and procedures, reporting all returns, checking the returns book, and conducting maintenance on the returns book; ensuring that returns do not exceed the targeted percentage
• Effectively manage close-to-expiry stock to minimize the level of returns
• Get the relevant authorization to move expired stock
• Analyse KPI’s and continuously close the gaps between results and objectives

Relationship Building

• Manage store issues independently by ensuring positive working relationships with customers
• Manage the Field Sales Force and merchandising staff to maintain positive relations with customers
• Maintain the lines of communication with the Sales Strategy and Planning Department

Administration

• Prepare call plans for complex calls
• Complete sales administration such as preparing relevant reports and conducting surveys

Academic and Trade Qualifications

• Matric
• Marketing or Business-related qualification will be beneficial
• 3 Years Sales Experience Work Experience and Skills Work
• Sound understanding of the FMCG industry, with dairy focus being an advantage
• Previous experience in a customer and/or consumer focused role
• Commercial acumen
• Proven negotiation skills Personal Characteristics and Behavioral
• Action-oriented
• Goal-oriented
• Team player
• Approachable
• Excellent interpersonal skills
• Potential to develop into a more senior role
• Ability to work independently
• Self- motivated
• Trustworthy

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You will be responsible for:

Strategic Leadership

• Data Mindset: Drives the usage/adoption of the Data products through underlying methodologies including usage of test & learn approach, user centricity, data & analytics, and automation.
• External Perspective: Brings the "outside-In" by identifying key partnerships with leading data and technology providers to bring industry best practices to Danone.

Delivering Change

• Data products delivery: Accountable for the delivery of data products capabilities supporting the functional strategy (on time, in scope, on budget). Ensure management of Data Products through lifecycle.
• SSOT activation: Responsible for the utilization across markets of the Single Source of Truth Strategy
• Promotes Data & Analytics: Takes an active role in promoting and communicating about data products and data strategy across all communication channels.

Operational Excellence

• Scoping: Ensure scoping and functional design is delivered and supports project squads with delivery of strategic projects with respect of agreed timeline and budget
• Backlog: Builds and manages the backlog of user’s stories/requirements and prioritizes for development accordingly.
• MVPs: Maximizes efficiency in a constantly evolving environment using Minimal Viable Product delivery, and rapid prototyping.
• Links deliverables to vision: Provides customer and business context to the delivery teams, empowering them explore creative solutions, whilst simultaneously, ensuring the team delivers against scope and time commitments.
• Value added: Possesses a strong analytical background, and ability to deliver value to end users.
• Product innovation: Identify new opportunities to enhance current operating processes and implement strategies to address those opportunities.

About The Job

• Defining Data Analytics product strategy for a functional domain.
• Managing Data Products end to end lifecycle (from ideation phase to decommissioning phase).
• Maximizing ROI by identifying and prioritizing the product features by business value.
• Working closely with Business or Process Owner to define product strategy, and with Scrum Product.
• Own and manage product backlog and to report the performance of products and applications.
• Be proficient in the business processes that collect data and those that use data.
• Be an expert in understanding and communicating data lineage, where they come from, their data quality, their transformation and where they are used, why they are used.
• Developing and managing business requirements, writing user stories, and communicating vision to developers and testers.
• Leveraging Agile methodologies in the product development phases.
• Defining product cost models and assuring control of the budget and costs of data products.
• Being determined to become an inspiration to business or process end users of data and analytics and their management.
• Managing the total cost of product development, ownership, and user unit cost including spend on vendors and services provided by other platforms within Danone (IT, Enterprise architecture, etc.)
• Defining support model for the product in collaboration with Global Data & Analytics DevOps team.
• Liaise with Solution & Data Architects on Data Architecture.
• Liaise with Data Excellence team on Data Governance.
• Liaise with Data Science team on AI.
• Work with project squads to support delivery of strategic projects with respect of agreed timeline & budget, ensuring proper scoping and functional design.

Requirements

• Proven track record of implementing Data products related to data in the areas of sell-out Market share (Nielsen, IRI), Media, Finance, Supply chain, TPM, In Store Execution, e-Commerce etc, and experience in integrating sources with standard MDM principles.
• Ability to demonstrate a mix of technical skills and business processes knowledge and proven experience in rolling out a data product in multiple markets. Essential to have experience in data catalogue documentation and manage the product use throughout all the stages of the product lifecycle.
• Experience working with Data Architects, Ingestion, Data scientists and Visualization teams. Ability to define user stories and prioritizing backlog in accordance with vision of the product.
• Strong ability to connect and federate distinct stakeholders in a complex organization, managing stakeholders from Global, Local, Business and IT colleagues.

About You

• Bachelor’s degree in computer science, Information Systems, Information technology, or equivalent field of study.
• Minimum 7 years of work experience in IT Data & Analytics.
• (Preferred) Waterfall and Agile methodology experience.
• (Preferred) Previous experience working in Product Teams.
• (Preferred) Transversal knowledge of modern Data organization (Data Warehousing, Analytics, BI, Big Data, Operational Data Store, Metadata, Master Data, Unstructured Data, ETL/ELT) & Cloud Data technologies (Azure, AWS, Snowflake, Informatica).
• Proficiency in English, excellent written and communication skills
• Capability to express complex data concepts into business language for stakeholder management.

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KEY AREAS OF RESPONSIBILITY

Planning and Strategy

• Gather and analyse company and market information for input into the development of the long term brand strategy
• Take accountability for short-term brand planning and execution; based on the long term brand strategy
• Develop action plans to achieve budgeted volumes and profit
• Drive the short and longer term strategy through the marketing team, taking accountability for the team’s project planning and implementation

Performance

• Monitor sales performance (volume, value, profitability) of brand
• Actively Identify and explore possible opportunities for growth within the brand, and include in the team’s implementation plans to improve volume and profitability
• Lead product and concept development, that is tailor made for specific target markets

Product Management

• Develop and implement new product launches
• Monitor product profitability and make adjustments to brand plans, where required
• Drive innovation, extension (growing the brand) and renovation (changes made to the brand)
• Anticipates potential project breakdowns, and solves them before they translate into a problem

Brand Management

• Take overall accountability for the success of the brand portfolio
• Drive the objectives of the strategy through the operations of the team
• Become the interface between the Marketing Director and the team
• Influence the decisions of the marketing team, and present ideas to the Director
• Oversees the activities of all internal and external stakeholders to drive the communications strategy

Research

• Drive research requirements with the S&I Team, to analyse overall product and market trends to inform the strategy and objectives
• Work with the Marketing Director and S&I Manager to identify and anticipate media trends, and implement media innovation into the business

Integration

• Manage cross functional relationships to deliver marketing objectives including R&D, Commercial, Finance, Production, Supply Chain and sales
• Ensure fluid communication between trade marketing and the team to ensure the successful implementation of brand plans, relaunches, packaging changes, and other marketing initiatives
• Understand the Industrial processes related to the Brand Portfolio to assist in providing accurate information to R&D, and in the successful implementation of marketing initiatives

Budgets and Marketing expense

• Be accountable to the Marketing Director for the successful management of the budget
• Oversee the day-to-day management the budget by relevant team member
• Analyse the P&L of the brand to ensure profitability of the brand
• Assist the Marketing Director in the budget setting process
• Attend the monthly meeting to ensure that the relevant people are held accountable for their respective budgets

Management and Leadership

• Manage and motivate the team in the delivery of team objectives
• Conduct internal performance management and IDP processes fairly and consistently, resulting in transparent succession planning and specific development areas
• Recruit for vacancies within the team
• Facilitate the setting of team objectives
• Mentor and coach team members, as required

Academic and trade qualifications

• 3-year Marketing or Business-related degree
• Honours or post-graduate qualification in marketing is an advantage

Work experience and skills

• Minimum of  7 years’ experience in Brand Management and FMCG
• 1 - 2 years of managing individuals or a marketing team
• Proven ability to filter and cascade top-down feedback
• Previous experience in managing P&L and conducting ROI
• Previous experience in working within a cross-functional team is required
• Advanced communication skills (written, oral and listening)
• Excellent presentation skills
• Project management
• Computer skills (MS Office, Powerpoint and Excel)
• Proven commercial acumen
• Proven track record of networking abilities
• Previous conflict management experience