Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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Minimum Requirements
- Matric
- Credit Management or Finance related qualification
- 2-3 Years Collections experience in a high volume consumer environment
- Strong knowledge of Microsoft Office & Excel
- Working knowledge of LSN and SAP
- Strong People & Communication skills
Job Specification
- Telephonically contact clients with due or overdue amounts in order to obtain payment for the arrears
- Accurately record notes resulting from outbound calls to clients in the Listener system;
- Ensure that the minimum number of prescribed collection calls are achieved daily;
- Capture debit order resubmissions in the Listener system;
- Verify client information in the Listener system when making contact with clients;
- Convert clients from printed communication to electronic communication;
- Obtain commitment from clients to settle their overdue accounts within the shortest possible period of time;
- Follow up on client payment commitments;
- Issue letters of demand & suspension to clients in accordance with the collection policy;
- Review the regional suspense accounts on a daily basis to identify and transfer client payments not yet allocated to the correct account;
- Request the suspension of overdue accounts where the prescribed number of calls and/or communication has been completed;
- Understand & communicate company policies, collection policies & service-specific information to clients;
- Identify the nature of client queries, record the queries in the Listener system (and/or query management tool) & to re-direct the queries to the relevant department/personnel for resolution where the query does not pertain to the Credit Control function;
- Ensure that all forwarded queries are resolved by the relevant departments through constant follow up in order to obtain payment from clients;
- Forward, electronically or printed, copies of client invoices, statements & other relevant documentation as requested by the Contact Centre or by the client directly;
- Address & resolve client queries (where the query pertains to a Credit Control function) identified either through the outbound call process or transferred from the Contact Centre (manually or through the query management tool);
- Communicate the outcome of the resolved query to customers (both internally & externally);
- Accurately prepare various administrative documents including: credit note requests, transfer of funds, client refunds requests, master data amendments, etc. (electronically and/or written);
- Ensure that all off-setting of receipts & credit notes/debit notes is accurately processed on a daily basis;
- Reconcile (where necessary) accounts with credit balances establishing the reason for the credit balance and making the necessary adjustments (refunds or transfers);
- Ensure individual & departmental collection & bad debt provision targets are consistently achieved;
- Always maintain a high standard of customer service, client courtesy & professionalism when interacting with clients;
- Participate in various ad-hoc projects within the Credit Control Department;
- Ensure a high standard of housekeeping at all times.
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Minimum qualifications and experience:
- Matric or equivalent
- Minimum 3 years’ experience as an Electronic Security technician
- Programming, wiring, installations and fault-finding experience
- Valid code 08 driver’s license essential
- Must be PSIRA registered (Grade E, D C)
Job Requirements:
- Install and Program multiple alarm systems (Ajax, Paradox, Texecom, Caddx, IDS, DSC, Rhino, Risco)
- Installation and Maintenance of electric fences
- Smart CCTV systems (Line crossing, Facial recognition, Street surveillance etc.)
- Integration of Electric fencing, CCTV, and Intruder alarm systems
- Setup and maintenance of wireless, fibre and copper networks
- Installation of basic electricity e.g., DB Boards, Inverters, UPSs, and Generators
- Oversight and design of big projects
- IT and Network support
- Access Control systems (Bio-Metrix, UHF, Facial recognition, and Access cards)
Main duties & Responsibilities:
- Program system as per specifications
- Plan the cable runs with the wireman
- Obtain customer codes before attending a call daily and when on Standby
- Complete handovers
- Complete job cards after every installation
- Provide feedback to Manager / Supervisor and Call Centre upon completion of a call
- Keep stock up to date and assist store man with stock take
- Keep the company vehicle clean
- Submit petrol slips
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Minimum qualifications and experience:
- Matric or equivalent
- Minimum 3 years’ experience as an Electronic Security technician
- Programming, wiring, installations and fault-finding experience
- Valid code 08 driver’s license essential
- Must be PSIRA registered (Grade E, D C)
Job Requirements:
- Install and Program multiple alarm systems (Ajax, Paradox, Texecom, Caddx, IDS, DSC, Rhino, Risco)
- Installation and Maintenance of electric fences
- Smart CCTV systems (Line crossing, Facial recognition, Street surveillance etc.)
- Integration of Electric fencing, CCTV, and Intruder alarm systems
- Setup and maintenance of wireless, fibre and copper networks
- Installation of basic electricity e.g., DB Boards, Inverters, UPSs, and Generators
- Oversight and design of big projects
- IT and Network support
- Access Control systems (Bio-Metrix, UHF, Facial recognition, and Access cards)
Main duties & Responsibilities:
- Program system as per specifications
- Plan the cable runs with the wireman
- Obtain customer codes before attending a call daily and when on Standby
- Complete handovers
- Complete job cards after every installation
- Provide feedback to Manager / Supervisor and Call Centre upon completion of a call
- Keep stock up to date and assist store man with stock take
- Keep the company vehicle clean
- Submit petrol slips
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JOB REQUIREMENTS & OTHER ATTRIBUTES:
- PSIRA registered (Grade C) advantageous
- Proven ability to work under pressure and show attention to detail
QUALIFICATION & EXPERIENCE:
- Minimum Grade 12 or equivalent qualification
- Minimum 1 years experience as a Wireman
- Practical electrical/electronic knowledge advantageous
DUTIES
- Assist technician with installations of alarm and security equipment
- Assist technician by removing old equipment from clients premises
- Assist by running new cables, applying glue, drill holes, mount detectors, panels, contacts, lights, etc
- Inform technician of any shortfalls or limitations of the equipment and tools
- Inform technician of cabling required for an installation
- Assist technician with user functions and be able to do a handover
- Clean vehicles and premises after an installation
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Minimum Requirements:
- Must come from a Cleaning and Hygiene Organisation
- At least Matric certificate and SAP experience would be an added advantage.
- Proficiency in MS Outlook, MS Word, PowerPoint and Excel is essential.
- Strong administration and organizational skills.
- Numerical accuracy and high methodical working methods are required.
- Strong interpersonal and communication skills.
- Ability to liaise professionally with personnel at all levels.
- Ability to work without supervision, under pressure and meet strict deadlines.
- Must have own transport.
Key Performance Areas: (not totally inclusive):
- Ensure route files are to be neat and tidy at all times.
- Ensure route files are up to date.
- All bookings are to be up to date on a daily basis.
- All posting sheet queries must be resolved within 48 hours and should this not occur, you are to escalate the matter to your direct manager.
- No posting sheets with queries reflecting on them are to be filed. These are to be attached to the front cover of the file up until resolved. These queries to be resolved within 24 hours.
- You are to follow up and obtain company numbers for all 102’s booked. An individual booking with an ID number is to have a company number and is to be booked back within 24 hours. Should this not occur you are to escalate the matter to your manager.
- All 103’s booked on the posting sheets are to have a red line drawn through the open line item/a reason from the employee completing the posting sheet to be stipulated and this to be signed off by the manager concerned.
- All pay queries are to be attended to and feedback supplied on the day a query has been received. A memo and payroll order number is to be supplied to whom submitted the query
- Any and all corrections are to be submitted on a valid posting sheet and the posting sheet would be marked as a correction posting sheet.
- You are to perform daily courtesy calls to the managers and site who supply you with posting sheets.
- Time books are to be submitted to management for all the employees booking under your sphere of duty.
- Ensure Route files are to be checked back.
- Ensuring accurate calculations of rate of pay changes.=
- Ensuring all relevant deductions are submitted and processed, such as 3rd party, Deductions, garnishee orders, maintenance orders.
- Processing of all leave.
- Checking and capturing of posting sheets daily.
- Ensuring all pay related queries are dealt with promptly and feedback is given immediately.
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Minimum Requirements:
- Grade 12
- Grade A PSIRA (SOB) registered and accredited, with traceable references
- Own reliable transport.
- Fire Fighting trained.
- First Aid trained.
- Computer Literacy in MS Office, CCTV, etc
- Strong organizational skills, as well as good interpersonal communication and liaison skills are essential.
- Must be able to work under pressure and for extended hours as and when required.
- Work independently and within a team.
- A minimum of two years’ experience in the security industry Control room
- Fluent in English
- No criminal record
- Must be reliable and trustworthy
Key Performance Areas: (not totally inclusive):
- Managing of the control room personnel in all aspects of the control room
- Updating the incident register on a daily basis as well
- Able to exercise and maintain discipline.
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Minimum Requirements
- Grade 12 (Matric) Certificate of equivalent.
- PSIRA Grade A registered and accredited.
- No Criminal Record or any pending cases.
- Valid driver’s license and own reliable transport.
- Minimum 2 - 3 years’ Mining Security Experience.
- Staff Management experience essential.
- Computer literacy and strong Admin Skills.
- Must live in close proximity of Witbank.
- Incumbents should be prepared to work shifts and do site visits after hours.
Key Performance Areas: (not totally inclusive):
- Maintaining good relations between Fidelity Security Services and the client with regard to security services rendered.
- Ensuring the posting of Security Officers are done timeously.
- Ensuring that all Security Officers meet the contractual requirements as stipulated by the client.
- Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services.
- Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals.
- Auditing and verifying the access registers on a daily basis and generating exception reports.
- General management and supervision of security staff and ensuring all administrative queries are dealt with promptly.
- Managing all projects concerning new business and ensuring the smooth take over thereof.
- Ensuring that all HR related queries are dealt with promptly.
- Investigating incidents and submitting relevant weekly/monthly incident reports to Management.
- Attend meetings with FSS Management and with the Client.
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Key Performance Areas: (Not totally inclusive)
- Overall management of the Branch which includes the following key functions, Operations, Financial Management, Transport, Human Resources, Industrial Relations, Client Portfolios, Contractual agreements etc.
- Management of Operations / Site Managers and Supervisors to ensure that all personnel matters are dealt with promptly.
- Risk Audits/Risk Assessments, Implementation of client SOP’s.
- Attending to daily / weekly /monthly meetings with Clients as stipulated and when required.
- Attending daily / weekly, /monthly Management meetings as required.
- Quarterly appraisal of Senior Operations and Administrative tasks.
- Training and development of staff.
- Succession planning of staff.
- Assisting with the preparation of the annual budget and ensuring that all managers maintain and adhere to set budgets.
- Asset control.
- Responsible for staff, duty rosters and training
- Ensuring that due process is followed regarding the submission of quotations for purchases or repairs.
- Ensuring that all operations comply with the standards and procedures required by the quality management system.
- Submission of monthly and quarterly reports as required by Management.
- Risk assessments on Client premises.
- Investigation reports.
- Ensuring that contractual requirements are met as stipulated by the Client.
- Maintaining good relations between Fidelity Security Services Group and the Client about security services rendered.
- Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
- Ensuring that Security staff always maintains required performance.
- Dealing with all required administration matters.
- Liaising daily on various operational issues.
Qualifications, experience, and other competencies required:
- Matric certificate, PSIRA Grade A/B registration and accreditation.
- At least 5 years’ experience in the Security Industry.
- Working knowledge of ISO 9001:2008 Quality Management and its requirements.
- People management experience.
- Administration, interpersonal communication, and client liaison skills are required.
- Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential.
- Computer literacy on Microsoft Programs.
- Experience in Financial Management /Budgets.
- Experience in managing a fleet of vehicles.
- Assertive / Goal driven / Self motivator / passion for the business.
- Computer literacy on Microsoft Programs.
- Own reliable transport and valid Driver’s License is required.
- Firearm Competency.
- No criminal record.
- Excellent track record.
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Minimum Requirements
- Post matric qualification in General Management advantageous.
- Management diploma advantageous.
- 3 years’ minimum Security experience, at Management level.
- Financial knowledge of Budgets, forecasting and Profit and Loss
- Grade A Security Certificate – (existing or to be obtained on appointment)
Duties & Responsibilities
Leadership
- To consistently provide strong leadership of the branch and its employees.
- To communicate with passion the vision and strategy of the branch and its performance.
- To make timely, considered decisions for the long-term success and development of the branch.
Finance, Planning & Controls
- Submit budget plans and stretch targets for each facet of the branch, and ensure these are continually met.
- Submit annual business plans, operating and sales budget for the branch in accordance with regional requirements.
- Manage and ensure accurate forecasting for branch in accordance with Finance.
- Manage Branch P&L to ensure profitability is sustained and growth is achieved.
- Manage effective collections for the branch.
Operations
- Ensure that effective planning/ production controls are established in all areas and are a key management tool.
- Maintain business functions to increase productivity, quality and customer service whilst reducing costs by utilising modern process techniques.
- Champion the development of a customer focused quality improvement culture.
- Ensure that the appropriate customer service metrics are monitored regularly and that prompt actions are taken where necessary.
- Ensure that service levels throughout the branch is sustained.
- Drive a community driven pro-active service throughout the branch.
- Manage the branch fleet to ensure that no disruptions occur due to vehicles off the road.
- Manage operational Area Managers to ensure operational excellence throughout the branch.
- Ensure client visits for contact crimes are attended to (It is expected that the manager does not delegate this duty)
Health, Safety and Environment
- Maintain health & safety policies and working procedures.
- Ensure compliance with Company policies, SA laws, codes of practices and corporate guidelines.
Commercial
- Be proactive in regularly reviewing customer requirements and feedback.
- Communicate with customers on a regular basis.
- Ensure close liaison with branch sales team.
- Exploit new market and product opportunities via various external routes.
- Create an environment where solutions to technical customer demand issues can be resolved creatively with commercial viable products.
People Management
- Identify training and development needs among staff and coach accordingly.
- People management, including all HR related issues as well as staff development.
- Complete all necessary paperwork for the successful recruitment of terminated staff or new positions which may become available.
Business development
- Together with operational managers identify Residential Guarding and bulk sale opportunities.
- Generate proposals for bulk business/Residential Guarding sites.
- Drive community involvement through operational collaborations and the effective communication thereof.
- Manage the profitability of Residential Guarding schemes.
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Minimum Requirements
- Grade 12 (Matric) Certificate of equivalent.
- PSIRA Grade A registered and accredited.
- No Criminal Record or any pending cases.
- Valid driver’s license and own reliable transport.
- Minimum 2 - 3 years’ Mining Security Experience.
- Staff Management experience essential.
- Computer literacy and strong Admin Skills.
- Must live in close proximity of Witbank.
- Incumbents should be prepared to work shifts and do site visits after hours.
Key Performance Areas: (not totally inclusive):
- Maintaining good relations between Fidelity Security Services and the client with regard to security services rendered.
- Ensuring the posting of Security Officers are done timeously.
- Ensuring that all Security Officers meet the contractual requirements as stipulated by the client.
- Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services.
- Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals.
- Auditing and verifying the access registers on a daily basis and generating exception reports.
- General management and supervision of security staff and ensuring all administrative queries are dealt with promptly.
- Managing all projects concerning new business and ensuring the smooth take over thereof.
- Ensuring that all HR related queries are dealt with promptly.
- Investigating incidents and submitting relevant weekly/monthly incident reports to Management.
- Attend meetings with FSS Management and with the Client.
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Minimum Requirements
- Grade 12 (Matric) Certificate of equivalent.
- PSIRA Grade A/B registered and accredited, up to date.
- No Criminal Record or any pending cases.
- Valid driver’s license with own reliable transport.
- Minimum 2 - 5 years’ Site Supervisory or Management experience.
- Staff Management experience essential.
- Computer literacy.
- Clear Criminal Record.
- Must be physically fit and in good health.
- Must reside in the greater Johannesburg area or willing to relocate on own cost.
Key Performance Areas: (not totally inclusive):
- Maintaining good relations between Fidelity Security Services and clients regarding security services rendered.
- Daily feedback and liaison with Fidelity Security Services Management and Clients.
- Compiling, distribution, and communication on daily, weekly, and monthly reports.
- Compiling, distribution and communication on all Incident, Accident, and Investigation reports.
- Obtaining statements of all investigations.
- Ensuring the posting of Security Officers are done timeously for full site coverage on both day shift and night shift, as per Client SLA agreement.
- Ensuring that all Security Officers meet the contractual requirements as stipulated by the client.
- Discipline staff. Attend CCMA and Labour Court if and when required.
- Constantly evaluating the service levels provided and making recommendations to the clients regarding the improvement of services.
- Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals.
- Auditing and verifying the access registers on a daily basis and generating exception reports.
go to method of application »
Minimum Requirements
- Grade 12 (Matric) Certificate of equivalent.
- PSIRA Grade A/B registered and accredited, up to date.
- No Criminal Record or any pending cases.
- Valid driver’s license with own reliable transport.
- Minimum 2 - 5 years’ Site Supervisory or Management experience.
- Staff Management experience essential.
- Computer literacy.
- Clear Criminal Record.
- Must be physically fit and in good health.
- Must reside in the greater Johannesburg area or willing to relocate on own cost.
Key Performance Areas: (not totally inclusive):
- Maintaining good relations between Fidelity Security Services and clients regarding security services rendered.
- Daily feedback and liaison with Fidelity Security Services Management and Clients.
- Compiling, distribution, and communication on daily, weekly, and monthly reports.
- Compiling, distribution and communication on all Incident, Accident, and Investigation reports.
- Obtaining statements of all investigations.
- Ensuring the posting of Security Officers are done timeously for full site coverage on both day shift and night shift, as per Client SLA agreement.
- Ensuring that all Security Officers meet the contractual requirements as stipulated by the client.
- Discipline staff. Attend CCMA and Labour Court if and when required.
- Constantly evaluating the service levels provided and making recommendations to the clients regarding the improvement of services.
- Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals.
- Auditing and verifying the access registers on a daily basis and generating exception reports.
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Minimum Requirements
- Matric (minimum), relevant tertiary qualification (HR or Communications qualification)
- 5 years’ Experience recruiting at all levels
- Full 360 recruitment cycle A must
- Valid Driver’s License and Own Vehicle
Job Specification
- Recruit suitable operational staff to fill vacancies – Sales, Technical, Finance & Admin
- Run end-to-end recruitment process:
- Advertise, screen and source candidates in line with the job specs provided
- Online advertising internally and externally
- Print media advertising as required
- Networking and sourcing referrals
- Limit agency usage to “absolute emergencies” and only when authorized to do so
- Liaise with and manage Line Managers on the recruitment process and related matters
- Ensure administration and documentation is completed in line with hiring and audit requirements
- Lead interviews and interview process for all vacancies – this includes:
- Drafting interview guides (competency-based interview techniques are used)
- Setting up interviews (diary bookings, room bookings)
- Managing interview feedback and processing applications from there
- Candidate management
- Regretting candidates
- Setting up interviews meetings with candidates and Business Executive
- Administration management
- Offers and contracts
- Client management
- Liaising with and leading Line Managers on all recruitment matters
- Maintaining constant and consistent communication with Line Managers and HR business partners on all recruitment activities
- System management and reporting
- All vacancies must be managed through the e-Recruitment system
- Weekly and monthly reporting done as required by Group Talent Manager
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Key Responsibilities:
- Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
- Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
- Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.
Qualifications & Experience:
- Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
- Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
- Matric or equivalent qualification.
- Psria Grade C
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Minimum Requirements:
- Clear criminal record
- Grade 12 or equivalent
- Computer literate
- At least 2 years’ cash centre experience or similar role
- Treasury experience in balancing is an advantage
- Clear disciplinary record
- Able to work under pressure
- Must be able to address and resolve challenges accordingly
Key Performance Areas (not totally inclusive):
- Collect bulk cash from and return to vaults
- Treasury balancing
- Float checks
- Daily stock submissions
- Monthly stock orders
- Daily operations meetings
- Daily sorting of fit and unfit notes
- Packing of ATM’s
- Dealing with client queries
- General administration duties
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Minimum Requirements:
- Clear criminal record
- Grade 12 or equivalent
- Computer literate
- At least 2 years’ cashier experience or similar role
- Able to work under pressure
Job Specification:
- Ensure that cash processing procedures are adhered to
- Counting and verifying money
- Balancing and reconciling money
- Operating money counting machines
- Packing ATM’s
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Minimum Requirements:
- Clear criminal record
- PSIRA accredited with a minimum Grade C qualification
- Cash in Transit (CIT) Certificate
- Firearm competency – with a minimum handgun (for business purposes) qualification
- Valid drivers license - code C1 (minimum) and a valid PDP
- At least 2 years’ experience in security industry or similar role (Advantageous at FSG)
- Able to work under pressure
- Physically fit
Job Specification (not totally inclusive):
- Full responsibility and accountability for collecting and delivering clients’ money
- Report all delays to the Operations Manager immediately
- Incident prevention and reporting
- Maintain radio contact with controllers
- Take preventive action towards any suspicious activity
- Conduct vehicle audit and complete checklist
- Drive vehicle responsibly and complete documentation of accidents/ incidents
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Minimum Requirements:
- Clear criminal record
- PSIRA accredited with a minimum Grade C qualification
- Cash in Transit (CIT) certificate
- Firearm competency – with a minimum handgun (for business purposes) qualification
- At least 2 years’ experience in security industry or similar role (Advantages at FSG)
- Clear disciplinary record
- Valid driver’s license is an advantage
- Able to work under pressure
- Physically fit
Job Specification:
- Full responsibility for collecting and delivering clients’ money
- Receiving, sorting and distributing consignments
- Report all delays to the Operations Manager immediately
- Incident prevention and reporting
- Maintain radio contact with controllers
- Take preventative action towards any suspicious activity
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Minimum Requirements:
- Clear criminal record
- PSIRA accredited with a minimum Grade C qualification
- Cash in Transit (CIT) certificate
- Firearm competency – with a minimum handgun (for business purposes) qualification
- At least 2 years’ experience in security industry or similar role (Advantages at FSG)
- Clear disciplinary record
- Valid driver’s license is an advantage
- Able to work under pressure
- Physically fit
- Basic Computer skills
- Previous Key marshal experience is an advantage
- Knowledge of ATMs is an advantage
Job Specification:
- Key Control (managing ATM keys and electronic keys)
- Completing the necessary site visit registers and occurrence books
- Reporting any faulty/ damage ATMs to management
- Ensure all assets are secured at all times
- Ensure the Technician is safe and accompanied at all times
- Ensure all relevant procedures are being followed
- Ensure cameras are being used where applicable
- Ensure all incidents are reported to management immediately relating to cash shortages
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Minimum Requirements:
- Grade 12
- Diploma or equivalent qualification preferred.
- Sound knowledge and relevant experience of tender/bid administration.
- Excellent typing skills.
- Attention to detail and accuracy essential.
- Ability to plan and meet deadlines under pressure.
Responsibilities
- Ensure that all Tenders completed within the stipulated time frames and according to the stipulated requirements.
- Ensure Client contract obligations are met.
- Maintain contact with Sales and Operations to ensure all opportunities are communicated and maintained.
- Assisting Branches with supportive marketing material i.e., Profiles
- Be available for customer visits (as and when required).
- Liaise with specific departments to manage prequalification questionnaire and required documentation for Clients on behalf of Management.
- Compilation and consolidation of tenders of tenders.
- Compilation and consolidation of quotes for branches.
- Updating of tender reports weekly.
- Maintain necessary filling system continuously.
- Handover of awarded tenders/contracts.
- ICBM utilisation and maintenance.
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Qualifications, experience and other competencies required:
- Matric certificate with Grade A/B PSIRA registration
- At least 5-8 years’ experience in the Security Industry.
- Knowledge of all ISO compliance 9001/14001/27001/23001 and all the requirements.
- Great knowledge and experience in Organisational and Environmental Health and Safety, equivalent courses completed (SAMTRAC & Risk management, Environmental Health & Safety Management, etc.) are crucial.
- SLA and contractional co-ordination,
- Very analytical individual with excellent Problem-Solving Skills.
- Ability to manage and discipline staff.
- Strong Operational Planning, Leadership and Organisational Skills as well as good Interpersonal Communication and Client Liaison Skills are essential.
- Computer literate, with proficiency in MS Word and Excel and up to date with the latest modern technology.
- Must be able to work under pressure and for extended hours as and when required.
- A Valid unendorsed driver license with own reliable transport and willing to use for business purposes.
- No criminal record or any pending cases.
- Contactable references.
- Should reside in the Gauteng (Midrand) area.
Job Specification (Not totally inclusive):
- Maintaining good relations between Fidelity Security Services Group and the Client with regard to Security Services rendered.
- Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
- Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals.
- Drafting of health and safety recommendations based on the assessment and report of findings to the client.
- Ensure that Health & Safety files are compiled and up to date.
- Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client.
- Submitting relevant monthly reports to the Client and Management.
- Assist in managing shrinkage budgets as set out by the Client.
- Attending regular meetings with the Client and Senior Management.
- Submit monthly Health & Safety reports to the Client/Management.
- Training of Security Staff and Management - Client procedures and systems.
- Liaising daily with Senior Management to resolve health and safety matters.
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Minimum Requirements:
- Matric Certificate and preferably a recognised Credit Control qualification.
- At least 4 - 6 years’ experience and full knowledge in Credit Control and reconciliation is essential.
- Sound working knowledge of the SAP system.
- Proficiency in MS Word, Power point and especially Excel is essential
- Must be fluent in English and Afrikaans
- Must have own reliable transport.
- Clear Criminal Record.
Key Performance Areas: (not totally inclusive)
- Receiving of invoices and ensuring that the necessary authorisation is obtained.
- Preparation of invoices and capturing onto SAP before month end deadlines.
- Ensuring that monthly statements are received and creditors’ accounts are reconciled monthly / weekly for fuel creditors.
- Liaising with suppliers in relation to any queries and ensuring that they are resolved.
- Administration of creditor accounts.
- Preparation and capturing of creditor payments.
- Filing of all relevant documentation.
- Ensuring the correct handling of VAT in all instances.
- Accurately raise accruals for each month.
- Management of Creditors staff.
- Overall support to Finance (in all aspects).
Method of Application
Use the link(s) below to apply on company website.
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