Hot Jobs at Fidelity Services Group

Overview:

• We are seeking an experienced and detail-oriented Senior Security Systems Technician to support high-security installations across our banking infrastructure projects. This role involves the full deployment and configuration of alarm systems, CCTV surveillance, and network connectivity at banking branches and ATMs. The ideal candidate will have a strong technical background, hands-on installation experience, and the ability to program and troubleshoot integrated security systems.

Key Responsibilities:

• Install, program, and test alarm systems including sensors, control panels, and remote monitoring components at banking locations.
• Install and configure CCTV systems—including IP cameras, DVRs/NVRs, and remote access setups—for interior and perimeter surveillance.
• Perform full network router setup, including IP configuration, port forwarding, and ensuring secure remote access to systems.
• Conduct on-site assessments to determine equipment needs and optimal device placement for maximum security coverage.
• Terminate and test Ethernet and power cables as required.
• Program integrated systems to communicate with central monitoring stations and client control rooms.
• Provide on-site fault finding, repairs, and system upgrades as needed.
• Complete detailed site documentation, including IP addresses, device mappings, user access profiles, and system configurations.
• Liaise with security coordinators, bank facility managers, and IT departments to ensure installations meet project and compliance requirements.

Required Skills & Experience:

• Alarm Systems: Full-cycle knowledge from installation to programming (experience with brands like DSC, Paradox, or Texecom preferred).
• CCTV Systems: Proficient in installing and configuring analog and IP-based surveillance systems, including remote viewing setup.
• Networking: Strong understanding of router installation, static IP configuration, and port forwarding for remote system access.
• Ability to interpret wiring diagrams, floor plans, and security schematics.
• Familiarity with UPS systems and structured cabling is an advantage.
• Valid driver’s license and willingness to travel to various branch locations.
• Excellent fault diagnosis and troubleshooting skills under time pressure.

Additional Requirements:

• Ability to work in secure environments, including high-security branches and offsite ATM locations.
• Strong adherence to confidentiality and security protocols.
• Ability to work independently or as part of a team under project timelines.

Deadline:8th August,2025

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Overall Purpose of the job:

• Be able to do the installation of electronic equipment for the security industry at commercial and industrial premises from Alarms, Access control, CCTV, Fire, Installation, Wiring, Commissioning

Minimum qualifications and experience:

• Matric or equivalent
• Minimum 3 years’ experience as an Electronic Security technician
• Programming, wiring, installations and fault-finding experience
• Valid code 08 driver’s license essential
• Must be PSIRA registered (Grade E, D C) 

Job Requirements:

• Install and Program multiple alarm systems (Ajax, Paradox, Texecom, Caddx, IDS, DSC, Rhino, Risco)
• Installation and Maintenance of electric fences
• Smart CCTV systems (Line crossing, Facial recognition, Street surveillance etc.)
• Integration of Electric fencing, CCTV, and Intruder alarm systems
• Setup and maintenance of wireless, fibre and copper networks
• Installation of basic electricity e.g., DB Boards, Inverters, UPSs, and Generators
• Oversight and design of big projects
• IT and Network support
• Access Control systems (Bio-Metrix, UHF, Facial recognition, and Access cards)

Main duties & Responsibilities:

• Program system as per specifications
• Plan the cable runs with the wireman
• Obtain customer codes before attending a call daily and when on Standby
• Complete handovers
• Complete job cards after every installation
• Provide feedback to Manager / Supervisor and Call Centre upon completion of a call
• Keep stock up to date and assist store man with stock take
• Keep the company vehicle clean
• Submit petrol slips

Core competencies:

• Customer Focus Functional/Technical Skills
• Approachability Problem Solving and Troubleshooting
• Integrity and Trust Technical Learning

Deadline:8th August,2025

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Job Purpose

• Collect on outstanding FADT Dealer client amounts ensuring good results in debtors days (DSO), cash collection and reduction of bad debt expense/write off

Minimum Requirements:

• Matric
• Credit Management or Finance related qualification
• 2-3 Years Collections experience in a high volume consumer environment
• Strong knowledge of Microsoft Office & Excel
• Working knowledge of LSN and SAP
• Strong People & Communication skills

Job Specification:

• Telephonically contact clients with due or overdue amounts in order to obtain payment for the arrears
• Accurately record notes resulting from outbound calls to clients in the Listener system.
• Ensure that the minimum number of prescribed collection calls are achieved daily.
• Capture debit order resubmissions in the Listener system.
• Verify client information in the Listener system when making contact with clients.
• Convert clients from printed communication to electronic communication.
• Obtain commitment from clients to settle their overdue accounts within the shortest possible period of time.
• Follow up on client payment commitments.
• Issue letters of demand & suspension to clients in accordance with the collection policy.
• Review the regional suspense accounts on a daily basis to identify and transfer client payments not yet allocated to the correct account.
• Request the suspension of overdue accounts where the prescribed number of calls and/or communication has been completed.
• Understand & communicate company policies, collection policies & service specific information to clients.
• Identify the nature of client queries, record the queries in the Listener system (and/or query management tool) & to re-direct the queries to the relevant department/personnel for resolution where the query does not pertain to the Credit Control function.
• Ensure that all forwarded queries are resolved by the relevant departments through constant follow up in order to obtain payment from clients.
• Forward, electronically or printed, copies of client invoices, statements & other relevant documentation as requested by the Contact Centre or by the client directly.
• Address & resolve client queries (where the query pertains to a Credit Control function) identified either through the outbound call process or transferred from the Contact Centre (manually or through the query management tool).
• Communicate the outcome of the resolved query to customers (both internally & externally).
• Accurately prepare various administrative documents including: credit note requests, transfer of funds, client refunds requests, master data amendments, etc. (electronically and/or written).
• Ensure that all off-setting of receipts & credit notes/debit notes is accurately processed on a daily basis.
• Reconcile (where necessary) accounts with credit balances establishing the reason for the credit balance and making the necessary adjustments (refunds or transfers).
• Ensure individual & departmental collection & bad debt provision targets are consistently achieved.
• Always maintain a high standard of customer service, client courtesy & professionalism when interacting with clients.
• Participate in various ad-hoc projects within the Dealer Department.
• Ensure a high standard of housekeeping at all times.

Skills and behavioural competencies:

• Excellent verbal & written communication skills
• Excellent customer service skills
• Ability to work under pressure & with difficult customers
• Excellent telephone skills
• Computer literate – intermediate Excel skills requirement
• Accuracy & attention to detail essential
• Excellent reconciliation skills
• Attention to detail
• Interpersonal skills
• Consistency
• Resilient

Deadline:8th August,2025

go to method of application »

JOB REQUIREMENTS & OTHER ATTRIBUTES:

• PSIRA registered (Grade C) advantageous 
• Proven ability to work under pressure and show attention to detail

QUALIFICATION & EXPERIENCE:

• Minimum Grade 12 or equivalent qualification
• Minimum 1 years experience as a Wireman
• Practical electrical/electronic knowledge advantageous

MAIN PURPOSE OF JOB:  

• To assist the Installations Technician with installing of cabling of an alarm system, drilling and be able to connect detectors and the panel. Be able to power-up and walk-test the system. A Technical Assistant at this level is suitably qualified and experienced (to the Company’s standards) to install the cabling of an alarm system as well as Intercom, CCTV & Access Control systems, do drilling on his own, connect detectors and the alarm control panel and also to power-up and walk-test the alarm system without the help of a technician present.

DUTIES

• Assist technician with installations of alarm and security equipment
• Assist technician by removing old equipment from clients premises
• Assist by running new cables, applying glue, drill holes, mount detectors, panels, contacts, lights, etc
• Inform technician of any shortfalls or limitations of the equipment and tools
• Inform technician of cabling required for an installation
• Assist technician with user functions and be able to do a handover
• Clean vehicles and premises after an installation

Deadline:8th August,2025

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Job Summary:

• The Order to Cash Manager is responsible for overseeing the entire O2C cycle, including billing, credit control, collections and reporting. This role ensures operational efficiency, compliance, and optimal cash flow while leading a team and collaborating across departments to enhance customer satisfaction and financial performance.

Key Responsibilities:

Strategic Oversight:

• Manage and optimize the end-to-end O2C process to ensure timely and accurate invoicing, and collections.
• Develop and implement policies, procedures, and controls to improve efficiency and compliance.

Team Leadership:

• Lead, mentor, and develop the O2C team including supervisors and clerks.
• Set performance goals, conduct evaluations, and support career development.

Credit & Collections Management:

• Monitor accounts receivable and ensure timely collections.
• Resolve escalated disputes and implement strategies to reduce DSO (Days Sales Outstanding).

Process Improvement:

• Identify and drive continuous improvement initiatives across the O2C cycle.
• Collaborate with IT and other departments to enhance ERP system functionality and reporting.

Stakeholder Collaboration:

• Work closely with Sales, Customer Service, and Logistics to ensure seamless order processing and customer satisfaction.
• Liaise with internal auditors, external auditors and regulatory bodies as needed.

Reporting & Analysis:

• Provide regular reports in line with group reporting requirements, including internal controls compliance and regulatory requirements.
• Present insights and recommendations to senior management

Qualifications:

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• 7+ years of experience in Order to Cash or Accounts Receivable/Credit Control, with at least 3 years in a managerial role.
• Proven track record in managing Commercial, Listed and Multi-national clientele.
• Strong knowledge of ERP systems (e.g., SAP, Pulse) and financial reporting tools (e.g. Microsoft Excel).

Key Skills:

• Leadership and team development
• Strategic and analytical thinking and problem-solving
• Strong analytical and financial acumen
• Excellent communication, interpersonal and negotiation skills
• Strong attention to detail and organizational skills
• Ability to work under pressure and meet deadlines
• Process optimization and project management

Deadline:7th August,2025

go to method of application »

JOB REQUIREMENTS & OTHER ATTRIBUTES:

• PSIRA registered (Grade C) advantageous 
• Proven ability to work under pressure and show attention to detail

QUALIFICATION & EXPERIENCE:

• Minimum Grade 12 or equivalent qualification
• Minimum 1 years experience as a Wireman
• Practical electrical/electronic knowledge advantageous

MAIN PURPOSE OF JOB:  

• To assist the Installations Technician with installing of cabling of an alarm system, drilling and be able to connect detectors and the panel. Be able to power-up and walk-test the system. A Technical Assistant at this level is suitably qualified and experienced (to the Company’s standards) to install the cabling of an alarm system as well as Intercom, CCTV & Access Control systems, do drilling on his own, connect detectors and the alarm control panel and also to power-up and walk-test the alarm system without the help of a technician present.

DUTIES

• Assist technician with installations of alarm and security equipment
• Assist technician by removing old equipment from clients premises
• Assist by running new cables, applying glue, drill holes, mount detectors, panels, contacts, lights, etc
• Inform technician of any shortfalls or limitations of the equipment and tools
• Inform technician of cabling required for an installation
• Assist technician with user functions and be able to do a handover
• Clean vehicles and premises after an installation

Deadline:8th August,2025

go to method of application »

Introduction

• Collect on outstanding SecureFire amounts ensuring good results in: debtors days (DSO), cash collection and reduction of bad debt expense/write off

Minimum Requirements

• Matric
• Credit Management or Finance related qualification
• 2-3 Years Collections experience in a high volume consumer environment
• Strong knowledge of Microsoft Office & Excel
• Working knowledge of LSN and SAP
• Strong People & Communication skills

Job Specification

• Telephonically contact clients with due or overdue amounts in order to obtain payment for the arrears
• Accurately record notes resulting from outbound calls to clients in the Listener system;
• Ensure that the minimum number of prescribed collection calls are achieved daily;
• Capture debit order resubmissions in the Listener system;
• Verify client information in the Listener system when making contact with clients;
• Convert clients from printed communication to electronic communication;
• Obtain commitment from clients to settle their overdue accounts within the shortest possible period of time;
• Follow up on client payment commitments;
• Issue letters of demand & suspension to clients in accordance with the collection policy;
• Review the regional suspense accounts on a daily basis to identify and transfer client payments not yet allocated to the correct account;
• Request the suspension of overdue accounts where the prescribed number of calls and/or communication has been completed;
• Understand & communicate company policies, collection policies & service-specific information to clients;
• Identify the nature of client queries, record the queries in the Listener system (and/or query management tool) & to re-direct the queries to the relevant department/personnel for resolution where the query does not pertain to the Credit Control function;
• Ensure that all forwarded queries are resolved by the relevant departments through constant follow up in order to obtain payment from clients;
• Forward, electronically or printed, copies of client invoices, statements & other relevant documentation as requested by the Contact Centre or by the client directly;
• Address & resolve client queries (where the query pertains to a Credit Control function) identified either through the outbound call process or transferred from the Contact Centre (manually or through the query management tool);
• Communicate the outcome of the resolved query to customers (both internally & externally);
• Accurately prepare various administrative documents including: credit note requests, transfer of funds, client refunds requests, master data amendments, etc. (electronically and/or written);
• Ensure that all off-setting of receipts & credit notes/debit notes is accurately processed on a daily basis;
• Reconcile (where necessary) accounts with credit balances establishing the reason for the credit balance and making the necessary adjustments (refunds or transfers);
• Ensure individual & departmental collection & bad debt provision targets are consistently achieved;
• Always maintain a high standard of customer service, client courtesy & professionalism when interacting with clients;
• Participate in various ad-hoc projects within the Credit Control Department;
• Ensure a high standard of housekeeping at all times.

Skills and behavioural competencies:

• Excellent verbal & written communication skills
• Excellent customer service skills
• Ability to work under pressure & with difficult customers
• Excellent telephone skills
• Computer literate – intermediate Excel skills requirement
• Accuracy & attention to detail essential
• Excellent reconciliation skills
• Attention to detail
• Interpersonal skills
• Consistency
• Resilient

Deadline:7th August,2025