The group’s corporate centre includes many of the critical functions required by a large and complex financial services business. It represents custodianship and has ultimate accountability to external stakeholders such as shareholders and regulators.
These functions may sound boring at first glance – treasury, risk, compliance, governance, audit, fin...
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Job Description
- Manages the utilisation of resources on investigative assignments and projects
Are you someone who can:
- Deliver Assurance and Consulting Services
- Maintain an IT audit risk universe per business unit.
- Prepare an annual IT audit plan per business unit, considering strategic plans and emerging risks.
- Identify assurance opportunities and drive an integrated audit approach with the business process audit teams.
- Manage the assignment of audits to individual auditors, considering the complexity of the audit and the experience of the auditor.
- Engage with stakeholders from and manage external audit reliance requirements on Internal Audit work.
- Oversee individual audits:
- Ensuring audits are completed in accordance with the audit methodology and audit standards as prescribed by Institute of Internal Auditors.
- Ensuring integrated audits are planned and completed in consultation with the business process audit teams and according to timeliness agreed with the business unit, audit committee, etc.
- Perform a formal review at the end of each phase of the audit, namely: planning, fieldwork and reporting.
- Provide guidance to auditors throughout the audit in respect of the risks and controls on the process being audited, and advising on technical, methodology and statutory issues.
- Facilitate discussion of the draft report with the auditee, finalization of management comments, action plans and target dates for implementation.
- Facilitating dispute resolution with line management, if required.
- Expressing an audit opinion over the acceptability of the residual risk in the process under review.
You will be an ideal candidate if you have:
- Extensive experience and knowledge of IT general control reviews, application control reviews and data analytics (CAATS) as a pre-requisite.
- An Honours degree in Information Systems or Computer Science.
- CISA, CISM, CRISC, CIA or relevant related certifications will be an advantage.
- 3 years plus management experience in Internal or External Audit as a prerequisite.
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Job Description
- To deliver the secretariat function by advising on corporate governance best practice and the group’s governance responsibilities, statutory and regulatory obligations.
Hello Future Deputy Company Secretary!
Welcome to FCC, the home of excellence.
- As part of our Team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
- Ensure business strategy of area of accountability is adequately budgeted for to drive the financial performance of the business.
- Assist in the development, maintenance and implementation of Governance and compliance framework to meet the requirements of the regulator and other statutory obligations.
- Demonstrate leadership by providing strategic direction, fostering high ethical standards in meeting Organizational vision and goals, and design and implement strategies that maximize employee potential.
- Encourage, establish and maintain strategic relationships across multiple functional areas to enable collaboration and knowledge sharing across function.
- Lead implementation of performance management plan that optimizes delivery and builds a culture of recognition and fairness across the business area 42904.
- Align, integrate and innovate in area of specialty across the Business to enable the creation of integrated and specialized solutions and sustainable competitive advantage.
- Use insights and knowledge gained from high level reports to influence direction of the business to ensure organization performance against long-term strategy and make necessary adjustments.
- Drive the development and implementation of integrated corporate governance, compliance, integrity and ethics frameworks throughout the business.
- Drive strategic relationships with relevant peers to enable optimization of the business value chain.
- Reshape, align and enhance the customer service experience across the business.
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Job Description
- To implement business conduct compliance programs and coordinate conduct committees across the Group
- Participate in internal committees to gather and analyse information, share ideas and enable sound decision-making
- Manage and update business conduct framework and programs
- Support the various businesses within the group in customising business conduct programmes for their jurisdictions and distinct business needs
- Conduct policy review, develop relevant guidance and policy as required
- Develop and coordinate the implementation of business conduct training programmes
- Stay abreast of regulatory changes which may have an impact on business conduct
- Co-ordinate and manage conduct committees and support Business Conduct Head in developing content for the all conduct committees across the Group
- Provide guidance on business conduct programmes and ensure consistent application thereof across the Group
- Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared
- Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies
- Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement
You will be an ideal candidate if you:
- Have a Bachelors degree and qualification in Social Sciences
- Have a Post Graduate Degree in Organizational Ethics would be beneficial.
- Possess up to 5 years' experience in ethics, risk and compliance risk management environment
- Are able to demonstrate experience of reporting at Executive and Board sub-committee levels and possess a high level of ethics and confidentiality
You will have access to:
- Challenging work in a complex and exciting environment
- Opportunities to innovate and create efficiencies
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Job Description
- To be responsible for analysing, implementing, and managing technology solutions specifically tailored to enhance the efficiency and effectiveness of legal operations. This role requires a unique blend of technical expertise, legal knowledge, and analytical skills to ensure that technology solutions align with the strategic goals of our legal department.
Are you someone who can:
- Evaluate and analyse current legal technology systems and processes.
- Recommend and implement technology solutions to improve legal operations.
- Collaborate with legal and IT teams to integrate new technologies effectively.
- Provide training and support to legal staff on technology tools and systems.
- Monitor and troubleshoot technology systems to ensure optimal performance.
- Stay updated on emerging legal technology trends and innovations.
- Ensure compliance with data security and regulatory requirements.
- Serve as the first point of contact for business requests and queries.
- Administer and monitor user access, ensuring all changes are approved by Line Management.
- Implement changes to the application environment with minimal disruption.
- Manage the secretarial duties for the Change Advisory Board and keep stakeholders informed of any technology changes.
- Define and manage Service Level Agreements (SLAs) with key service providers.
- Generate and analyse performance metrics to track support team effectiveness.
- Plan, direct, and coordinate legal projects to ensure goals are met.
- Monitor project progress and resolve issues to enhance client service delivery.
- Develop and advise on change strategies aligned with project requirements.
- Use technology, including AI, to generate meaningful analysis and management information.
- Application of technology, including AI, to support and train the legal advisers to enhance their ability to generate meaningful research, management information, legal briefs, reports, memoranda, and other documents as required.
Qualification:
- Bachelor’s degree in TECHNOLOGY, IT, LAW or a related field.
Experience:
- 3-5 Years relevant experience
Skills:
- Excellent analytical and problem-solving skills.
- Strong communication and presentation abilities.
- Proficiency in risk management software and tools.
- Ability to work independently and collaboratively in a team environment.
Personal Attributes:
- High attention to detail and accuracy.
- Strong ethical standards and integrity.
- Ability to handle confidential information with discretion.
- Proactive and self-motivated with a strong sense of responsibility.
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Job Description
- To gather and analyse data to better understand corporate impacts on stakeholders. of the financial services sector to provide strategic insight to the Business to ensure informed decisions are made for industry-specific product, client, market, and behavioural information which can be utilised by business stakeholders and clients to the business
Are you someone who can:
- Innovate by finding the best fit solution for the situation such as the flexibility of delivery and customised solutions which result in more efficient outcomes
- Initiate and manage research, data mining and analysis and storytelling to ensure up-to-date horizon scanning and an understanding of the external and internal environment
- Analyse and document conditions affecting industry and/or business groups
- Determine business questions that need be answered and determine appropriate analytics models for utilisation
- Source and do some preparation (20-30%) of relevant data sources for analysis
- Translate business requirements into tangible outcomes utilizing own understanding of the business projects and processes
- Contribute to the development of core analytical capabilities using quantitave and qualitative methods.
- Provide critical decision-making information to management and the board to substantiate the strategy and practices of ethics and business conduct programmes and management.
- Maintain expert knowledge on relevant legislative amendments, local and global trends, industry best practices and provision of proactive advice and solutions to relevant stakeholders
- Provide thought leadership and expertise on learning practices and benchmarks in research
- Research and provide opinions on a variety of issues to proactively identify, assess and manage organisational conduct risk.
- Advising management on implementing good practices in organizational ethics, disclosures & transparency, responsible business conduct, risk management in that sphere & internal controls.
- Supporting policy writing and finalization processes as well as related training.
- Ad hoc research requests.
- Quarterly governance reporting lead and coordination.
You will be an ideal candidate if you have:
- Minimum Qualification - Relevant Post Graduate Degree
- Experience - 3 to 5 years researching and handling data efficiently. Experience in a financial services industry
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Job Description
- To execute on the Information Architecture roadmap and align on existing and new solutions to the target Information Architecture framework.
- To design solutions aligned to the Information and Data Architecture framework and principles within area of responsibility.
- Execute on Information Architecture roadmaps.
- Advise on and provide input into Information Architecture use cases to be implemented within area of scope.
- Implement the Information Architecture framework within area of scope.
- Provide input into the SDLC and ensure alignment to information architecture framework.
- Drive cost efficiencies within area of scope through enhancements of agile frameworks and processes.
- Align to FirstRand approved strategic data platforms to meet the business growth demands and execute the information architecture requirements for all use cases within area of scope.
- Highlight data dependencies within area of scope, that need to be resolved by logging requirements into the Enterprise Data Program, prioritize and close gaps.
- Support in the facilitation of alignment between business architecture and application architecture as and when required.
- Execute on prioritized information architect work within the business area/ PH.
- Drive business profitability in the context of cost management through efficient data management practices and alignment to the Information Architecture.
- Keep abreast of advancements within the data and technology areas and to simply the information architecture.
- Collaborate with relevant stakeholders within area of scope to provide input and socialize information architecture principles to be adopted.
- Ensure information and use cases are aligned to policies and frameworks and support business value creation.
- Ensure solutions contribute towards achieving an integrated information architecture.
- Support adoption of approved architecture and decommissioning of "non-compliant" environments/ infrastructures in respect to the group architecture principles within area of scope.
- Identify interconnected problems, determine impact, patterns, trends; and identify best fit alternatives to design and implement best practice solutions.
- Build-out data assets aligned to Information Architecture principles as part of roadmap for area of responsibility.
- Ensure alignment with Enterprise Data Domains and alignment of data products in tenants with group architectural policies.
- Minimize duplication and streamline advanced analytical model deployment, ensuring accelerated deployment of models, leveraging aligned data pipelines, agile methodology and data platform constructs including feature store, etc.
- Monitor operational issues and ensure high levels of data ethics is followed; escalate issues to relevant stakeholders as and when required.
- Facilitate the conversion of knowledge and ideas into new or improved solutions (products, processes, and services).
- Work closely with a cross-functional team to assess information architectural requirements for new and enhanced business operations.
- Drive Information Architecture awareness (and related risks) for area of responsibility in consultation with relevant stakeholders (e.g., Data Modelers, Data Engineers, etc.)
- Provide required training to relevant stakeholders on information architecture framework, policies, standards, and principles within area of scope.
- Liaise and communicate the architectural design to the necessary audiences e.g., Data Modellers, Data Engineers, etc.
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Are you someone who can:
- Design and deliver customer service solutions, systems and interactions aligned to Organisational values and service standards that build the brand.
- Prepare the annual audit plan, taking into account strategic plans and emerging risks identified through partnership with leadership and risk assessments of the business units. Maintain the risk universe for the business unit.
- Draw up a budget aligned to tactical delivery plans to facilitate the provision of adequate financial resources.
- Deploy integrated risk management, governance and compliance frameworks throughout area of responsibility.
- Provide subject matter expertise and thought leadership in area of expertise.
- Oversee audit assignments to coach and develop internal audit staff and so to improve the quality of internal audit outputs.
- Revise, where necessary, the nature, extent and timing of audit tests/programmes to ensure sufficient coverage throughout segments/sub-segments/business units which is informed by a risk based audit approach, priority issues and timeframes.
- Develop, execute, and monitor group internal audit strategy aligned with the overall sub-segment business models and strategies, collaborating towards an organization wide strategy formulation, and enabling integration change and adoption.
- Prepare audit committee and other governance reports/regulator submissions and attend respective governance committees including audit committee and sub-segment committees.
- Develop, encourage and nurture collaborative relationships across business areas and across the group.
- Manage team or teams in areas of responsibility in delivery against performance targets and achievement of wider human capital objectives.
- Develop tactical strategy and delivery plans in support of functional strategic objectives in partnership with leadership.
- Establish mutually beneficial relationships with stakeholders that support thought leadership, innovative and integrated practice solutions.
You will be an ideal candidate if you:
- CA (SA), CIA, BCom/Honors or relevant financial qualification at a post graduate level.
- Completed articles and a minimum of 8 years supervisory or management experience in an internal or external audit in the banking and financial services sector is a prerequisite.
- Experience in banking and an understanding of banking regulatory requirements is beneficial.
- IT Audit and data analytics experience is beneficial.
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Job Description
- To provide expert advice and support in practice formulation and associated best practice improvements
- Responsible for leading and developing a team of technical resources that provide operational project and technical support
- Deliver a service which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service.
- Maintain close working relationships with key stakeholders ensuring appropriate IT solutions are developed.
- Implement processes, which build customer service delivery excellence and encourage others to provide exceptional service.
- Create and maintain working relationships with a variety of stakeholders for purposes of expectation management, knowledge sharing and integration.
- Translate business IT requirements into implementable solutions and continuously monitor to ensure operational continuity and effectiveness.
- Oversee and manage all technical support request escalated and ensure effective resolution within the Service Level Agreement.
- Ensure adequate unit, system integration and post implementation unit tests are performed for all configuration and development tasks.
- Ensure testing yields an acceptable level of performance for the changes being delivered.
- Analyse and/or identify problems/requirements to determine impact, patterns and trends, best fit alternatives, and best practice solutions.
- Determine the estimated resources and timelines required to deliver the required functionality.
- Assess, identify, and mitigate potential risks within the IT function by complying with technology business policy and process requirements (SDLC and change / release management process definition) to ensure operational performance.
- Design relevant IT Solution and produce specification and architecture in accordance with agreed standards against the requirements and approved by the appropriate governance forums.
- Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement.
- Support effective teamwork within the function.
- Participate and collaborate across teams.
- Plan and manage performance, skills development, employment equity, talent, and culture of team in order to improve innovation and achieve efficiencies.
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- As part of our Core Banking Team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change
Are you someone who can:
- Improve the lives of the customers through simple, effective solutions that meet their needs, contact us today and join a winning team.
You’ll be an ideal candidate if you have:
- Must have a formal IT Project Management course / certificate / university module.
- Must have min 5+ - years IT Project Management experience.
- Must have experience running Technology / Technical projects.
- Experience with Climate Risk and/or ESG Environment and Social Governance
- Experience in the banking industry
Additional information
- To drive business change that delivers value through the structured implementation and delivery of projects against time, resource, money and scope constraints.
- Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
- Effectively implement change management practices, processes and procedures and ensure optimal understanding and acceptance thereof.
- Continuously develop own expertise in terms of industry and subject matter development and application thereof in an area of specialization
- Manage teams within the context of defined processes, set required performance parameters and act as technical coach where required.
- Implement people resource planning in line with delivery and performance objectives, on budget and in partnership with specialised areas.
- Continuously monitor actual project and process turnaround times and quality standards and resolve issues speedily to enhance effective client service delivery.
- Manage and advise on projects from beginning to end in alignment with identified organisational methods and governance guidelines.
- Contribute to the development of project budgets, control and report on budgeted resources to meet the project objectives.
- Compile and maintain relevant project documentation in accordance with agreed project procedures and methodologies to effectively support project delivery as well as comply with audit requirements.
- Apply the necessary discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions.
- Define project success criteria and disseminate them to involved parties throughout project life cycles
- Apply knowledge of products, techniques and related processes to manage a team's task execution on quality and time.
- Direct, control, coordinate and optimise budgeted resources (including people, procurement, systems, time and budget) to meet specific objectives and deliver agreed results in accordance with a defined project lifecycle or process.
Qualifications and Experience
- Minimum Qualification - Completed relevant undergrad degree/diploma
- Preferred Qualification - Post graduate degree
- Must have a formal IT Project Management course / certificate / university module.
- Experience – 4+ years IT Project Management experience
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Job Summary
- To shape and direct the enterprise Wellbeing strategic plan and function, guiding the implementation of holistic wellness programs and initiatives across FirstRand in collaboration with internal and external partners. Promote a culture of wellness to improve productivity, reduce healthcare costs for employees and the company and contribute towards driving high performance and high employee engagement levels. Lead the Wellbeing team in driving innovation and elevating the wellness agenda to ensure FirstRand remains a healthy organisation on a sustainable basis.
Are you someone who can:
Provide leadership of the group’s thinking and direction on the wellness approach, ensuring alignment to the HC strategy and FirstRand culture.
Lead the centre Wellbeing team and guide segment Wellbeing teams in the development, communication, and monitoring of the group’s wellness strategy, frameworks, policies, processes, and programmes, including:
- training programmes
- awareness initiatives
- wellness interventions
- management and board updates
- Maintain expert knowledge on relevant legislative developments, compliance requirements, and industry best practices and guide the group on appropriate responses.
- As a member of the Wellbeing community, participate in internal review panels on sick leave, critical illness, and ill-health incapacity reviews.
- Participate in the co-ordination of emergency responses to ensure employee support systems are activated and available as necessary.
- Collaborate with the employee benefits team and employee benefits partners in the design and delivery of wellness initiatives and insights, disease management programs, employee assistance programs, and health risk mitigation strategies.
- Research, identify and manage relationships with external wellness partners that support implementation of the wellness strategy.
- Guide the development and maintenance of sources of wellness data insights to inform management decision making and areas of focus.
- Leverage external research, benchmarks, and networks to design and deliver business relevant solutions. Attend and represent FirstRand at wellness forums to keep abreast of trends that will inform wellbeing policies. Stay abreast of local and global trends and changes and advise management of appropriate actions in terms of wellbeing where necessary.
- Drive internal collaboration and innovation in the delivery of relevant and commercially viable wellness solutions.
You will be an ideal candidate if you have:
- Minimum: Bachelor of Health Sciences related degree or equivalent level qualification with relevant experience. Preference will be given to candidates with a healthcare or healthcare adjacent qualification and registration with HPCSA.
- Deep experience in developing and implementing wellness strategies and programmes in large, complex organisations.
- Experience in interacting with and delivering to senior executive stakeholders.
- Ability to identify, communicate, and lead wellbeing priorities that support delivery of the group human capital strategy.
- Ability to effectively manage, influence and collaborate with internal and external stakeholders in a complex environment.
- Experience with data analysis and insights platforms to monitor effectiveness and inform decision making.
- Experience in leveraging technology to deliver wellbeing programmes and services in a manner that prioritizes the consumer experience.
- Knowledge of current trends in wellness and contribution to the discourse on the direction of wellness.
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Are you someone who can:
- Lead the creation and maintenance of a cohesive set of employee benefit policies and processes that reflect FirstRand's needs, and to ensure the consistent governing of day-to-day functions of the organisation.
- Understand the business strategy and lead the research, analysis, development and maintenance of the group benefits policies and processes, that reflect the Groups needs and to ensure a consistent set of policies to govern strategic imperatives, aligned to our FirstRand philosophy, future fit and daily functioning.
- Stay abreast of relevant industry risk management best practices and legislative amendments. and suggests ways to leverage these to ensure continuous improvement.
- Lead high quality qualitative and quantitative benefits research and best practice to create synergy across FirstRand.
- Benchmark the Group's employee benefit policies and processes with those of other institutions both locally and internationally.
- Understanding employee needs in order to deliver quality benefits solutions aligned with business plans.
- Review, design and deliver optimised employee solutions, processes and systems ensuring FirstRand aligns to global best practices, reduces risk, attracts, and retains talent.
- Ensure the alignment of benefit policies and processes with changes in the organisation and legislative or statutory environment.
- Establish relevant reporting requirements, analyse trends to drive benefit design and decision making.
- Ensure the publication and dissemination of new and revised policies and process to internal and external stakeholders.
- Manage the coordination of training, awareness campaigns and other communication channels, on benefit policy and process changes.
- Engage with relevant stakeholders to establish, review and implement processes that enable employee benefit policies (including, but not limited to CTE, relevant Human Capital teams, Workday).
- Establish mutually beneficial relationships, that supports thought leadership, innovation and integrated practice solutions.
You will be an ideal candidate if you have:
- Minimum Qualification – Postgraduate degree
- Preferred Qualification – CA (SA)
- 5 to 8 years’ experience in a similar environment, of which 2 to 3 years ideally at management level
- Knowledge of current and developing risk benefit issues and trends in area of expertise.
- Knowledge of the principles and procedures of benefits design.
- Knowledge and understanding of corporate policies and procedures and the regulatory environment
- within which they operate and subsidiaries within which FirstRand operates.
- Knowledge of legal documentation procedures and requirements.
- Excellent policy awareness, strong analytical understanding of risk benefit nuances and strategic solutions to related problems.
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- The purpose of the role is to provide change management support on key strategic projects to promote buy-in and implementation by managing change across the business.
- Identify, control and escalate potential risks which may lead to increased costs
- Manage costs or expenses within approved budget to achieve cost efficiencies
- Deliver against operational and cost targets
- Prioritise resource allocation in order to minimise and reduce wastage
- Build and maintain relationships for the purposes of reciprocally managing expectations, sharing knowledge and diverse insights, and creating buy-in.
- Engage in cross-functional relationships in order to obtain and to provide work support
- Innovate by finding the best fit solution for the situation such as the flexibility of delivery and customized solutions which result in more efficient outcomes
- Design the necessary communication materials
- Create awareness of standards used by the Business Improvement team to comply with and Promote benefits of changein order to ensure the smooth transition of the change management process
- Win buy-in from stakeholders and impacted parties
- Develop detailed change and communications plans for large scale organisational change initiatives
- Assess the change required to meet new people practices
- Identify barriers to implementation of new standards
- Develop strategies and actions to address barriers and resistance to change
- Provide input into plans to align current processes in the business with the value creating opportunities (VCOs) for e.g. when business should continue with what they are doing, when they should stop and when flexibility can be allowed etc.)
- Plan how transition and change will be managed within the business
- Embed understanding of the Value Creating Opportunities & identified projects
- Develop change processes to support line managers in implementing new standards
- Provide input into training of new standards and guidelines
- Create communication channels in various forms, e.g. workshops
- Provide feedback to the project team around FAQ's and areas requiring improvement as well as supporting materials/interventions required
- Understand the full scope of change planned for a business area and its impact
- Clarify how the business area change benefit integrates with the broader business change initiatives
- Evaluate how effectively change is embedded in the business
- Guide the Business to re-enforce the change, including leveraging off resources from other change initiatives
- Facilitate the continuous evaluation of benefits
- Update the change capacity planning model, including all sub-project area change initiatives
- Carry out the integration and capacity building of various change management projects
- Prepare and plan for change
- Develop a change support infrastructure across the business
- Understand change benefits and develop processes to track them
- Evaluate change culture and capability across the business and allocate resources to enhance these
- Build role succession plan for the role in own area and influence resource planning
- Ensure timeous, clear contracting and assessment of performance expectations in line with identified objectives and enable a learning and growth culture
- Implement talent management practices in line with HR policies and procedures
- Ensure that skills are transferred in specific function
- Implement employment equity plan Identify current and future human capital needs
- Ensure effective conflict resolution and respond to any complaints or concerns timeously
- Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared
- Build and sustain collaborative working relationships with relevant peers and stakeholders in order to achieve productivity synergies
- Participate in specialist communities of practice and contribute positively to own and organizational knowledge improvement
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