Hot Jobs at Hollywoodbets

Job Description

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for a Senior Financial Manager (Gaming and IT). Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will join the Finance Department to ensure effective financial and management control of both the Gambling and IT Groups.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• Financial Degree.
• Experience in Financial Management.
• Experience in Cash Management.
• Experience in People Management.

What You’ll Do for The Brand:
Financial metrics

• Final review and approval of annual budgets where required. Prepare consolidated budgets/forecasts and actual results where required. Consider and introduce trading statements where budgets are not required.
• Review of monthly management accounts including analysis/commentary. Prepare group results for the management accounts.
• Oversight over review of the individual annual financial statement and consolidated annual financial statements and final approvals.
• Review and approve sensitive balance sheet reconciliations and working paper files.
• Review and approve non routine transaction (depreciation, impairments, provisions, finance costs/income, discounting, lease straight-ling, management fees, administration fees etc).
• Review and approval of larger payments.
• Consult with Tax and IFRS experts (after liaising with the CFO) on complex, out of the ordinary transactions.
• Approve templates and models created to substantiate decision making.
• Enforce thorough review and timeous settlement of inter-company trade accounts, loan accounts, shareholder loans, bank loans, bank facilities, creditors, SARS (Income Tax, PAYE, VAT) in line with agreed payment terms.
• Enforce through review the timeous collection of loans receivable, inter-company trade accounts and trade debtors. Ensure monthly or weekly reports are appropriately distributed and reviewed.
• Enforce effective management of working capital (Stock + debtors – creditors). Drive continuous improvement in supplier terms and customer terms.
• Effective tax planning and cash flow management and oversight over cash management reporting for Group.
• Working with the CFO to identify control weakness, design internal controls and implement.
• Identification of errors and timeous corrective action.
• Enforce thorough review and timeous corrective action against internal audit and external audit findings.
• Review and approve provisioning of impairments on stock (slow moving, damaged, loss of market share, obsolete, expired, NRV < cost), debtors (long outstanding, close to credit limit, defaulting terms, disputes etc.), tangible (damaged, not in use, loss making, loss of market share etc.) and intangible assets (reputation damage, loss making, loss of market share).
• Review and approve discounted cash flow projections for impairment testing.
• Review and approve adequate reassessment of useful lives, depreciation methods and residual values for tangible and intangible assets quarterly.
• Review and approval of the profit and loss on asset disposals.
• Ensure annual stock take is performed (including monthly/quarterly as dictated by company policy).
• Review and approval of stock count variances.
• Review and approval of petty cash expenses count variances and required top up.
• Review and approve accruals (test estimation accuracy by reference to trends and comparison of actual results to previous estimates).
• Review and approve bonus and leave pay provisions/ accruals.
• Management of payroll cost and operating costs.
• Ensure long outstanding debt is timeously prescribed.
• On a quarterly basis - approve the mini audits executed to test compliance with supplier payment terms, claiming of supplier rebates at the correct % and claiming timeously, similarly for supplier settlement discounts and general discounts, similarly for customer rebates and settlement discounts and general discounts, validity/relevance of debit orders, use of correct interest rates, wear and tear rates, depreciation rates by the Senior Financial Accountants.
• Create and maintain a template that allows for consistent, yet tailored audits for each of the entities within the group.
• Update in-house created financial models/billing models as and when required by the model.
• Lead the BEE project team from Finance perspective to ensure the improvement and sustenance of the companies BEE score.
• Review and approve quarterly validating of fair value measurements (only were required).
• Optimisation of the company’s financial position and financial performance.
• Enforce compliance with auditor requests to effectively manage overruns.
• Support the CFO with specific projects and reports and data extractions.
• Assist the CFO with building financial models/billing models/project costing.
• Custodian of the SWOT analysis and business strategy documents.
• Enforce the obtaining of the month end upliftment forms and update the Pastel fixed asset register with the asset transfers. Approve the acquisitions/disposals between entities.
• Approve capex, expenses, and disposals within authoritative limits.
• Ensure that administration and management fees within the group are relevant and reflective of the time/effort involved in rendering intergroup services. Update the model used to determine these fees quarterly or at intervals as agreed with the CFO.
• Approve credit applications (supplier and debtor credit applications).

People

• Living HW values of Service Excellence, Commitment, Integrity, Accountability, Enthusiasm, Ubuntu and Innovation.
• Performance management of staff and disciplinary.
• Enforcing ethical, honest, transparent, fair work environment.
• Approving of training as and when needed for staff.
• Formal setting up of individual staff meetings (Initial meeting to layout the KPIs, quarterly tracking meeting, half year review, quarterly tracking meeting and year-end review).
• Adequate recognition of staff efforts.
• Talent retention (through role creation, career path planning).
• Succession planning.
• Sustainable morale and team building.
• Recruitment and related interviews.
• Induction and comfort of new team members.
• Appropriate and fair leave planning and sick leave monitoring.
• Approval of leave, bio time, phone usage for your direct reports.
• Implementation of HR initiatives.
• Monitoring of employee productivity and smoke breaks.
• Approving and monitoring of overtime, meal allowances etc.
• Promote declaration of all gifts and non-acceptance of kickbacks. Instances to be reported immediately.
• Promote declaration all conflicts of interest upfront.
• Promote a culture of confidentiality within the business with regards to the protection of personal information.
• Ensure all personal information of loan applicants and suppliers and other stakeholders is not shared and is maintained in a secure environment.

Compliance, Risk and Quality

• Ensure legal agreements are in place with external consultants.
• Enforcing compliance with company policies and procedures.
• Enforcing 100% compliance with COSACT, Tax acts, IFRS/IFRS for SMEs and other relevant laws/regulations relating to finance.
• Review and approval of risk assessments/risk register (financial).
• Enforcing up to date maintenance of department process write-ups/system descriptions.
• Ensure logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records can stand on its own when enquiries/ investigations/audits take place.
• Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula-linked work/templates/workbooks/financial models - of which is substantiated by facts with no numbers in the formulas.
• Ensure the above (final version) and other documents are chronologically saved/backed up.
• Effectively deal with internal, external, SARS and BEE auditors.

Growth and New Markets/Products

• Establish relationships with consultants, bankers, attorneys and auditors.
• Ensure measures are put in place and steps are taken to achieve the short term, medium term and long-term goals.
• Assist with company projects or lead company projects from time to time.

What You’ll Bring to The Team:

• Business Awareness: Understanding main business drivers in order to impact on decision making; demonstrating financial awareness; controlling costs and thinking in terms of cash management, profit, loss and added value.
• Analysis: Undertakes comparative analysis of statistics over different periods, captures trends, identify major issues or areas of improvement.
• Reporting: Collate and report on information. Account for and verify reporting figures/statistics. Review/analyse reporting statistics and figures in order to identify trends and make relevant recommendations.
• Financial Management: Displays an understanding of the need to control for accuracy in the outputs of the administrative process relating to cash flow planning, forecasting and budgeting.
• Compliance: Compliance with relevant legislation and professional standards. Displays an understanding of the need to control for accuracy in the process of achieving legal compliance.

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Job Description

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for a Group Retail Accountant. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will lead and manage the Retail Finance Support team, ensuring that all retail transactions are reconciled with the relevant supporting documentation or schedules as defined by the business. They will also adapt procedures as needed (e.g., system upgrades, new products, or integrations) to maintain their relevance in supporting accurate reconciliations and safeguarding the business against financial loss.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• Completed or studying towards auditing.
• 4 Years practical auditing/accounting experience.
• Computer literate
• Valid driver’s license

A Bonus To Have:

• Completed SAICA articles.
• Pastel Evolution knowledge.
• Own transport.

What You’ll Do For The Brand:

Financial Metrics/Operational Duties

• Overall ownership of all the group’s Retail financial records.
• Work closely with the relevant senior accountant(s).
• Collect and analyse data to detect reconciliation weaknesses and identify key and residual risks.
• Ensure all transactions are accounted for in Pastel and reconciled.
• Escalate, investigate and transfer variances or casting issues between the transaction listing and balances report to the AR module.
• Escalate reconciliation variances that have not been cleared within the standard operating procedures/timeframe.
• Work closely with the development and operational teams to test integrations and new products.
• Ensure supporting financial records are accurate, reliable and available prior to new product deployment (data, tax, balances report and balancing the cash reports). Deviations noted require immediate notification of senior management.
• Oversee the deployment of new reconciliation software and/or related processes.
• Ensure daily reconciliation signoffs are performed by the team on the nominated software.
• Submit a daily report summarising key aspects of the daily sign offs.
• Identify and rectify weaknesses within procedures, processes, policies and related internal control frameworks.
• Continuously look to improve efficiency and effectiveness through ongoing learning/development and new techniques.
• Perform consulting activities and ad hoc assignments as they arise.
• Ensure deadline is met for relevant tasks.
• Timeous and accurate reporting of findings with material value or material risk.

People Management

• Approve, create, and maintain roles, job descriptions, and KPIs/KPAs.
• Manage performance, discipline, and ethical workplace practices.
• Identify and approve training as needed.
• Conduct structured team meetings (KPIs/KPAs setup, quarterly tracking, mid-year, year-end reviews).
• Recognise and motivate team members.
• Focus on talent retention, career path planning, and succession planning.
• Promote team morale, team building, and ethics/fraud awareness.
• Oversee recruitment, interviews, and new team member onboarding.
• Ensure fair leave planning, monitor sick leave, and approve time-off requests.
• Implement HR initiatives and monitor productivity, punctuality, and work breaks.
• Approve and track overtime.
• Foster a healthy and transparent work environment.

Compliance, Risk and Quality

• Legal agreements in place with all suppliers (where applicable).
• Creating, maintaining and enforcing company policies and procedures.
• 100% compliance with health and safety regulations (where applicable).
• Compliance with relevant laws and regulations relating to retail operations.
• Regular risk assessments and maintenance of risk register.
• Intense focus on quality with regards to communication, capturing, documentation etc.
• Maintenance of department process write-ups/ system descriptions and quarterly updating.
• Ensure logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records can stand on its own when enquiries/ investigations/audits take place.
• Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work/templates/workbooks/financial models/recons - of which is substantiated by facts with no numbers in the formulas.
• Ensure the above (final version) and other documents are chronologically saved/backed up.
• Ensure monthly recons are finalised and saved with supporting photos on the designated software.
• Summarise the detailed daily findings on the designated software and submit a daily report to the Group Retail Accountant and to the Group Risk and Finance Manager.
• Effectively deal with internal, external, SARS, BEE and any other auditor/regulatory/oversight body.
• Report suspicious requests to clear queries from departments.
• Promote declaration of all gifts.
• To escalate any single shortage of R5k or greater to the Group Risk and Finance Manager.
• Promote declaration all conflicts of interest upfront.
• Promote a culture of confidentiality within the business with regards to the protection of personal information.
• Promote a culture of compliance with FICA and AML regulations with regards to reporting of suspicious transactions.
• Ensure all personal information of employees, customers and suppliers and other stakeholders is not shared and is maintained in a secure environment.
• Stay abreast with changes in the relevant industry and changes to relevant Acts/Regulations.
• Ensure that relevant retail Policies, Procedures, Manuals and training manuals are maintained and updated accordingly.
• Ensure that various retail templates/forms/agreements/ T&Cs are maintained and updated accordingly.

Growth and New Markets/Products

• Key supplier relationship management.
• Source new products/innovations/robotics/artificial intelligence/predictive analysis.
• Development of existing products/software.
• Ensure that measures are put in place and steps are taken to achieve short term, medium term, long term goals.
• Assist with company projects or lead company projects as allocated from time to time.
• Technology Utilization - Specify expectations for leveraging automation and tech solutions to improve the existing processes within the work environment

What You’ll Bring To The Team:

• Communication: Use correct voice tone and apply content according to topic appropriateness. Uses voice to create and hold interest. Speaks with positive tone of voice.
• Presentation: Demonstrates sound presentations skills to capture attention and maintain interest through an interactive approach.
• Time management: Optimal use of time to ensure maximum output and delivery as per required timeframes. Prioritize and anticipate timeframes. Identify possible delays in advance and plan accordingly.
• Analytical: Undertakes comparative analysis of statistics over different periods, captures trends, identify major issues or areas of improvement.
• Problem solving: Identify, analyse, organise and solve problems and issues in a timely and effective manner. Anticipate problems, identify root causes and take corrective action. Evaluate effectiveness of a solution
• Attention to detail: Demonstrates ability to pay attention to detail.
• Facilitation: Demonstrates the ability to facilitate workshops in a professional manner.
• Energy: Demonstrate high energy, enthusiasm and motivation in execution of work.
• Accountability: Follows through and delivers results in spite of obstacles. Admits to errors and takes corrective action to avoid repetition. Approaches own work with dedication and high sense of responsibility.
• Customer Orientation: Demonstrates an exceptional level of customer service and quality standard.
• Coaching: Coaching is the knowledge and skill used to direct, instruct and/or train an employee with an aim to fulfill a goal in order to develop specific skills in an enthusiastic and motivated way.
• Administration: Execute a variety of functions within a business administrative environment. Plan and organise administrative functions proactively. Collect information and ensure accuracy of information.
• Training: Proficient in training methodologies, curriculum development and soft skills

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Job Description

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for an Area Manager (Mobile), to be based in Ermelo, Mpumalanga. Do you think you have what it takes to be our newest Purple Star?
• The core function of this role will be to Implement regional mobile betting strategies and ensure efficient execution to grow the customer base and increase mobile betting revenue. Management of the day to day operations and reporting on the booster teams.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• Valid driver’s license.
• Management Experience (minimum 12 months)
• Computer literacy (MS Word, Excel, PowerPoint, MS Outlook

A Bonus To Have:

• Diploma/Degree.
• Project Management experience

What You’ll Do For The Brand:

• Regular visits to key outlets and branches to ensure mobile branding is visible and in good condition and discuss stakes growth.
• Identify potential new outlets for top-up voucher distribution.
• Monitor the condition of all branded outlets, taxis, billboards, walls, and other marketing collateral
• Identify strategic areas for mobile activations.
• Ensure that Booster vehicles are clean, branding is in good condition, vehicle inspections are conducted weekly, and that vehicles are serviced.
• Control and manage company assets in the area such as vehicles, gazebos, speakers, branding, etc.
• Work closely with the Regional team to roll out regional campaigns in key outlets and branches from start to end.
• Ensure marketing material is available and in good condition for CSI handovers at Regional and Area campaigns, events, and promotions. All campaigns/events/promotions should be completed successfully and professionally.
• Measure the effectiveness of promotions (ROI), Use Promo Tracker to measure the effectiveness of the promotion or events.
• Identify potential area marketing plans to grow the mobile footprint and acquire new customers.
• Management and accountability for stock which includes stock orders, daily stock counts, and reports thereof.
• Management of team salaries and time and attendance, ensuring it corresponds with OPUS.
• Responsible for team management, recruiting, interviewing, setting direction/ daily targets, conducting performance reviews, and conducting the day-to-day people management functions such as shortages, IR functions, Poor Performance Management, and Development of Team Members.
• Ensure that all Team Leaders and sales agents receive full training before the commencement of duties.
• Weekly completion of Moodle, Bet Strike, Voice Note Training, and Trainers on Wheels.
• Submit Daily Reports.
• Any other related duties that might be required.

What You’ll Bring To The Team:

• Stays attuned to the needs of the market and developments. Complete regular competitor analysis to ensure you are ahead of the game.
• Excellent People management skills.
• Follows through and delivers results despite obstacles.
• Able to Manage, control, and execute high-impact projects through sound project management practices.
• Identify, analyse, organise and solve problems and issues in a timely and effective manner.
• Understanding of the operating systems and software platforms.
• Understands TUV (top-up voucher) distribution, the functionality of TUV, and related processes
• Demonstrates a good understanding of betting procedures and understand the different betting types and products.

go to method of application »

Job Description

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for a Sales Agent to join our team in Welkom, Free State. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for reaching daily, weekly, and monthly mobile sales targets and all other targets related to increasing the mobile customer base. Understand customer needs and handle different types of personalities. Represent the brand professionally and positively.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

A Bonus To Have:

• Valid Driver’s License.
• Excellent customer service skills
• Prior work experience in a similar role

What You’ll Do For The Brand:

• Customer Service: Assist clients with opening accounts and all betting queries
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
• Drive mobile marketing campaigns to increase sales and sign up new online accounts
• Must keep records of their sales activities and report their progress to management daily
• Promote the mobile brand.
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application.
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business

What You’ll Bring To The Team:

• Actively promotes and sells products or services.
• Pay full attention to what other people are saying
• Articulate thoughts and express ideas effectively using oral, written, visual, and non-verbal communication skills
• Driven to meet or exceed required business targets and objectives as quickly and efficiently as possible
• Understands TUV (top-up voucher) distribution, the functionality of TUV, and related processes
• Understands the different betting markets and products

go to method of application »

Job Description

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for a Sales Agent to join our team in Rustenburg, North West. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for reaching daily, weekly, and monthly mobile sales targets and all other targets related to increasing the mobile customer base. Understand customer needs and handle different types of personalities. Represent the brand professionally and positively.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

A Bonus To Have:

• Prior work exposure in a similar role
• Excellent customer service skills
• Drivers license

What You’ll Do For The Brand:

• Customer Service: Assist clients with opening accounts and all betting queries
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
• Drive mobile marketing campaigns to increase sales and sign up new online accounts
• Must keep records of their sales activities and report their progress to management daily
• Promote the mobile brand.
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application.
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business

What You’ll Bring To The Team:

• Actively promotes and sells products or services
• Pay full attention to what other people are saying
• Articulate thoughts and express ideas effectively using oral, written, visual, and non-verbal communication skills
• Driven to meet or exceed required business targets and objectives as quickly and efficiently as possible
• Understands TUV (top-up voucher) distribution
• Understands the different betting markets and products

go to method of application »

Job Description

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have amazing opportunities for a Betting Clerk to be based in KwaZulu Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for managing the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing payouts, customer services and compliance.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• 1-2 years’ experience in the Gaming industry.

A Bonus To Have:

• A valid driver’s license.
• Matric

What You’ll Do For The Brand:

Branch Growth

• Ensure betting boards are updated timeously.
• Updating of memos, card changes, results and scratchings which occur throughout the day.
• Be knowledgeable on all betting rules, odds and pay-outs.
• Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
• Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.

Sales Administration

• Manage cash within the branch according to defined processes/procedures and minimize risks,
• Theft/fraud.
• Team members are to be alert to emerging attempts to defraud the company.

Cash Management

• Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.
• Interim checks must be done within the course of the day with the team leader on duty.
• Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member.
• Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.

Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards.
• Ensure that your work stations is well maintained and in good working condition.
• Comply with all procedures to prevent losses to the company, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line)

Customer Service

• Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times.
• Pro-actively address customer complaints and ensure that customers are given positive feedback.
• Build strong relationships with regular customers.
• Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.

Compliance

• Compliance and adherence to company's internal control policies.
• Compliance to the code of ethics and escalate fraudulent activities
• Team member to ensure they are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allowed to take bets wearing Hollywood uniform.
• Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine.

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to other team members.

What You’ll Bring To The Team:

• Understanding main business drives.
• Demonstrate understanding of betting procedures and understanding the different betting types.
• Manage income and pay-outs, through following company policies practices and procedures.
• Possess a strong attention to detail skills.
• Ability to provide quality results and creative problem solving skills.

go to method of application »

Job Description

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for Betting Risk Analysts (3). Do you think you have what it takes to be our newest Purple Star?
• The Betting Risk Analyst will be responsible for identifying and mitigating potential business risks relating to the resulting and odd creation of sport and horse racing events. To select a sample of test data and test the validity and accuracy of the data.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• Computer literate
• Strong understanding of Horse Racing and Sports Bookmaking

A Bonus To Have:

• 1-2 years of auditing or bookmaking experience
• Completed or studying towards a tertiary qualification with auditing or accounting as one of the majors
• Valid Drivers License

What You’ll Do For The Brand:

• Validate a sample of manually resulted events daily.
• Validate a sample of manually cancelled events daily.
• Monitor and scrutinize all betting risk reports to identify possible fraud.
• Investigate any possible fraud and conclude accordingly.
• Remain up to date with all the betting software updates and related risks.
• Monitor and audit event creation, pricing and results.
• Assist with operational procedure enhancement across all betting functions.
• To continuously look for new methods to mitigate company risk.
• To remain completely independent and adhere to the confidentiality of the role.

What You’ll Bring To The Team:

• Have good communication and presentation skills.
• Demonstrate good analytical skills along with the ability to pay attention to detail.
• Strong sense of accountability.
• Work under pressure and able to meet deadlines.
• Demonstrates exceptional level of customer service and quality skills
• Must be able to plan effectively and efficiently in order to meet deadlines.
• Ability to coach and train and develop soft skills
• Demonstrate the ability to facilitate workshops in a professional manner.

go to method of application »

Job Description

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars. 
• We have an amazing opportunity for a Receptionist. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for supporting and coordinating overall front office activities, including the reception area, mail, purchasing, planning and scheduling, and facilities. They will also act as an assistant to the Office Administrator. The ideal candidate will also be responsible for directing and coordinating office and facilities services and related activities, including developing and supervising programs for the maximum utilization of services and equipment.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• Competent in MS Office suite.

A Bonus To Have:

• Reception/Office Administration Certificate.
• Minimum 2-5 Years of Administrative/Clerical Experience.
• Minimum 2-5 Years of Reception and Switchboard Experience.

What You’ll Do For The Brand:

Operational Duties:

• Greet incoming and departing Clients/Guests warmly with a genuine smile and eye contact; escort them to assigned waiting area or meeting room and announce them appropriately to relevant Team Members.
• Attend to special Guest needs and requests.
• Answer and direct any incoming calls while providing basic information when needed.
• Ensure that housekeeping maintains a safe and clean reception area (including the reception toilet).
• Ensure TV and light under reception desk are switched off before leaving.
• Ensure that the TV is operational during work hours.
• Perform other clerical receptionist duties when needed, such as filing, photocopying, binding, faxing, emailing etc.
• Ensure punctuality by being on duty at the stipulated times.
• Ensure that telephone etiquette is maintained and that no personal phone calls will be allowed to be made or received to and from the switchboard and or company phone.

People:

• Performance must be tracked by yourself and the onus is placed on you to set-up performance review meetings with the Office Administrator.

Compliance, risk and quality:

• 100% compliance with company policies and procedures.
• 100% compliance with health and safety regulations.
• 100% Compliance with relevant laws and regulations.
• Ensure logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records can stand on its own when enquiries/ investigations/audits take place.
• Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work/templates/workbooks/financial models - of which is substantiated by facts with no numbers in the formulas.
• Ensure the above (final version) and other documents are chronologically saved/backed up.

Growth and new markets/products:

• Assist with projects as directed from time to time.
• Assist with company promotions and attending functions and advertising if and when required.
• May be required to wear promotional attire if need be.
• Adhere to measures are put in place and steps are taken to achieve the short term, medium term and long-term goals of the company.

What You’ll Bring To The Team:

• Good communication and interpersonal skills.
• High level of integrity, trustworthiness and reliability.
• Portray strong attention to detail, whilst maintaining efficiency.
• Excellent customer service skills.

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Job Description

• At Star Factory, we believe that learning never stops. It’s more than just ticking boxes; it’s about real growth. We’re looking for a Training Facilitator for the Contact Centre who’s ready to deliver engaging, hands-on training that equips our teams with the skills they need to excel. As the Training Facilitator, you will be responsible for the analysis of training needs in line with operational needs. You will be tasked with designing and conducting training and development programmes to improve individual and organisational performance. We are trusting you to focus on identifying learning needs of our employees and facilitating training initiatives. If you can find the drill of how our Team Members can enhance their skills, come join our Team and be part of the dream. Apply today.

Minimum Requirements:

• Matric.
• Valid driver’s license.
• Minimum 1-year training experience.
• Relevant qualification or studying towards one (advantageous).

Responsibilities:

• Assess training needs through surveys, interviews with Team Members focus groups, in consultation with the Talent Development Manager.
• Ensure that the identified Training Needs Analysis is sent through to the relevant reporting manager.
• Facilitate Training Programmes and/or interventions in line with Workplace Place Skills Plan (WSP), Annual Training Plan (ATP), developmental plans, performance plans and operational requirements.
• Present training interventions utilising a variety of instructional techniques or formats, such as roleplaying, simulations, team exercises, group discussions, videos, and online tools.
• Trains and mentors all Team Members who engage in coaching, mentoring or formal training.
• Conduct ad hoc training related to administration and reports (daily, weekly, monthly).
• Ensure that each new Team Member undergoes comprehensive induction training before commencing with their duties.
• Deliver learning in the blended format, including e-learning, remote virtual classes and classroom training.
• Obtain, organise and distribute the relevant training procedure manuals, guides, or course materials. (e.g. Handouts), notebooks, pens etc.
• Develop effective, comprehensive assessment tools and evaluates the effectiveness of training events using observation tools and surveys.
• Deliver learning in the blended format, including e-learning, remote virtual classes and classroom training.
• Participate in the planning, creation, moderation and implementation of all new and existing training projects and programmes.
• Research and discuss alternative training methods and interventions with the relevant reporting manager.
• Create and maintain a positive and professional learning environment.
• Influence and relate to different cultures and Team Members from different backgrounds and able to adapt training accordingly.
• Willing to travel as/when required.
• Willingness to work weekends when required.

Knowledge, Skills and Competencies:

• Communication: Demonstrate strong communication skills, both verbal and written. Use correct voice tone and apply content according to topic appropriateness. Uses voice to create and hold interest. Speaks with positive tone of voice.
• Accountability: Follows through and delivers results in spite of obstacles. Admits to errors and takes corrective action to avoid repetition. Approaches own work with dedication and high sense of responsibility.
• Reporting: Collate and report on information. Account for and verify reporting figures/statistics. Review/analyse reporting statistics and figures to identify trends and make relevant recommendations.
• Attention to Detail: Demonstrate the ability to observe, analyse and comprehend tasks, and identify and correct inaccuracies.
• Training: Proficient in training methodologies, curriculum development and soft skills.

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Job Description

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for a Senior Regional Administrator to be based in the Western Cape. Do you think you have what it takes to be our newest Purple Star?
• The successful candidates will be responsible for assisting the Regional Manager and Management Team to manage the Regional Office administrative functions and to provide liaison between Regional Management and branches. Perform all Regional Office administration and requirements.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• A valid drivers’ license
• 2-3 years' administrative management experience
• People management experience 
• Relationship building experience 
• Relevant product knowledge

What You’ll Do For The Brand:

• Manage all Value-Added Services (including but not limited to Betgames, Tote, LPMs, Ithuba, TUV) related issued in the region. Support and liaison between branches, regional management and Support Centre.
• Investigate all shortages and credit bet related activities on H.I.S and Syx in the region and report back to Regional Management.
• Assign and monitor Receptionist, Housekeeper, Driver and Security (VIP) performance and responsibilities.
• Allocate available resources to all Regional office Team members to enable successful task performance.
• Co-ordinate between Regional Office Team members and branches in case there is an event that needs the regional total participation, including assisting the Marketing Manager as requested.
• Design and Implement office policies and procedures as required by Regional Team’
• Co-ordinate and schedule appointments and bookings of Boardroom and Meeting rooms.
• Manage travel arrangements and accommodation for all Retail requirements.
• Co-ordinate meetings/events and take meeting minutes. This includes quarterly Regional Office Meetings.
• Order, monitor and allocate Retail office stock.
• Manage office discipline and advise Regional Manager of poor Team Members behavior.
• Identify physical needs for the Regional Office and make recommendations to Regional Manager.
• Assist Regional Management to manage the Retail branch printers and minimize printer downtime.
• Implement and action Adhoc administrative tasks as requested by Regional Manager.

What You’ll Bring To The Team:

• Consistently deliver required business results, set and achieve goals
• Manage expenditure through responsible implementation of company policies.
• Identify, analyse, organize and solve problems and issues in a timely and effective manner.
• Follows through and delivers results despite obstacles.
• Making customer needs a primary focus of one’s actions.
• Understanding main business drivers in order to impact on decision making.