Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Motus is South Africa’s leading automotive group, employing over 16 700 people globally.
Read more about this company
Specific Role Responsibilities
- To provide a technical and diagnostic service within the service department
- To utilize modern diagnostic equipment to maximum in effecting vehicle service and to interpret findings
- To discuss service detail with customer as required
- To accomplish servicing of electric equipment as required
Qualifications and Experience
- Matric – Math’s and Physical Science
- N2 – Engineering Science, Technical Drawing, Motor Trade Theory
- A minimum of 3 years Technician/Motor Industry experience is essential
- Clear Criminal Record
- A Valid Driver’s License
- Technician Qualification
go to method of application »
Specific Role Responsibilities
- Daily, weekly and monthly management of sales.
- Have an understanding of vehicles by familiarising yourself with the characteristics, capabilities, and features.
- Developing the business to reach set sales targets for the month.
- Driving specific strategies to retain and grow existing customer base.
- Assists with the setup of the showroom and displays.
- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
- Managing customer expectations to ensure effective delivery of service.
- Total commitment to achieve sales targets and growth by venturing and creating opportunities using own skills.
- Identifying and venturing into new revenue streams.
- Ensuring customer escalation is managed and feedback is provided.
- Negotiating the terms of an agreement and closing sales
Qualifications and Experience
- Grade 12/ Matric
- Valid Code 8 driver’s license
- 2 years of customer service and sales experience with a proven sales track record - desirable.
- Relevant industry experience – desirable.
- An understanding of Auto Pedigree’s products and services – desirable.
- Some understanding of the compliance governing the retail industry – an advantage.
- Knowledge of the areas’ most spoken languages - an advantage.
go to method of application »
Specific Role Responsibilities
- Daily, weekly and monthly management of sales.
- Have an understanding of vehicles by familiarising yourself with the characteristics, capabilities, and features.
- Developing the business to reach set sales targets for the month.
- Driving specific strategies to retain and grow existing customer base.
- Assists with the setup of the showroom and displays.
- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
- Managing customer expectations to ensure effective delivery of service.
- Total commitment to achieve sales targets and growth by venturing and creating opportunities using own skills.
- Identifying and venturing into new revenue streams.
- Ensuring customer escalation is managed and feedback is provided.
- Negotiating the terms of an agreement and closing sales
Qualifications and Experience
- Grade 12/ Matric
- Valid Code 8 driver’s license
- 2 years of customer service and sales experience with a proven sales track record - desirable.
- Relevant industry experience – desirable.
- An understanding of Auto Pedigree’s products and services – desirable.
- Some understanding of the compliance governing the retail industry – an advantage.
- Knowledge of the areas’ most spoken languages - an advantage.
go to method of application »
Specific Role Responsibilities
- To sell the maximum number of units possible
- To maintain profits within the company requirements
- To ensure all customers are introduced to the F&I
- To ensure the customer is made aware of all the accessories on offer
- To ensure that the highest level of customer satisfaction is attained
- To ensure that the "Road To A Sale" is conducted with every customer
- To maintain the Company's marketing system with the utmost discipline (Higher Gear)
- To ensure that deal files are accurately completed according to Company policy
- To ensure all CPA documentation is completed according to the Law
- To ensure all documentation required by the Company is correct and recorded
- To ensure displays / shows are staffed correctly
- To ensure full knowledge of any "specials" being run by the Company
- To ensure that prospecting targets are reached
- To ensure Fuel-Online targets are reached
- To ensure full product knowledge
- To adhere to the discounting policy of the Company
- To ensure that demo vehicle is clean and maintained at all times
- To ensure that the invoicing policy of the Company is maintained
- To ensure that vehicles are delivered free of defects
- Ensure that costing's agree to final profit report (VHP515)
- Upon delivery, customer to be introduced to key dealership personnel (Service Manager, Parts Manager, etc.)
- No vehicles may be delivered until all deposits / short-falls have been collected
- Cash deals may not be delivered until fully paid
- Vehicles that will not be paid within the month must not be invoiced
- Customers must be informed of the payment policy of the dealership
- Quotes given to customers must be signed off by Management
- Any work sent out to a supplier without correct authorisation will be for your own account
- Reasonable requests by Management outside your job description will be performed from time to time
Qualifications and Experience
- 2-3 years experience in the same or similar role
- Matric / Equivalent
- Minimum 2 years experience in the Motor Industry
- Vehicle sales experience
go to method of application »
Specific Role Responsibilities
- Daily, weekly and monthly management of sales.
- Have an understanding of vehicles by familiarising yourself with the characteristics, capabilities, and features.
- Developing the business to reach set sales targets for the month.
- Driving specific strategies to retain and grow existing customer base.
- Assists with the setup of the showroom and displays.
- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
- Managing customer expectations to ensure effective delivery of service.
- Total commitment to achieve sales targets and growth by venturing and creating opportunities using own skills.
- Identifying and venturing into new revenue streams.
- Ensuring customer escalation is managed and feedback is provided.
- Negotiating the terms of an agreement and closing sales
Qualifications and Experience
- Grade 12/ Matric
- Valid Code 8 driver’s license
- 2 years of customer service and sales experience with a proven sales track record - desirable.
- Relevant industry experience – desirable.
- An understanding of Auto Pedigree’s products and services – desirable.
- Some understanding of the compliance governing the retail industry – an advantage.
- Knowledge of the areas’ most spoken languages - an advantage.
go to method of application »
Specific Role Responsibilities
- Daily, weekly and monthly management of sales.
- Have an understanding of vehicles by familiarising yourself with the characteristics, capabilities, and features.
- Developing the business to reach set sales targets for the month.
- Driving specific strategies to retain and grow existing customer base.
- Assists with the setup of the showroom and displays.
- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
- Managing customer expectations to ensure effective delivery of service.
- Total commitment to achieve sales targets and growth by venturing and creating opportunities using own skills.
- Identifying and venturing into new revenue streams.
- Ensuring customer escalation is managed and feedback is provided.
- Negotiating the terms of an agreement and closing sales
Qualifications and Experience
- Grade 12/ Matric
- Valid Code 8 driver’s license
- 2 years of customer service and sales experience with a proven sales track record - desirable.
- Relevant industry experience – desirable.
- An understanding of Auto Pedigree’s products and services – desirable.
- Some understanding of the compliance governing the retail industry – an advantage.
- Knowledge of the areas’ most spoken languages - an advantage.
go to method of application »
Specific Role Responsibilities
- Daily, weekly and monthly management of sales.
- Have an understanding of vehicles by familiarising yourself with the characteristics, capabilities, and features.
- Developing the business to reach set sales targets for the month.
- Driving specific strategies to retain and grow existing customer base.
- Assists with the setup of the showroom and displays.
- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
- Managing customer expectations to ensure effective delivery of service.
- Total commitment to achieve sales targets and growth by venturing and creating opportunities using own skills.
- Identifying and venturing into new revenue streams.
- Ensuring customer escalation is managed and feedback is provided.
- Negotiating the terms of an agreement and closing sales
Qualifications and Experience
- Grade 12/ Matric
- Valid Code 8 driver’s license
- 2 years of customer service and sales experience with a proven sales track record - desirable.
- Relevant industry experience – desirable.
- An understanding of Auto Pedigree’s products and services – desirable.
- Some understanding of the compliance governing the retail industry – an advantage.
- Knowledge of the areas’ most spoken languages - an advantage.
go to method of application »
Specific Role Responsibilities
- Daily, weekly and monthly management of sales.
- Have an understanding of vehicles by familiarising yourself with the characteristics, capabilities, and features.
- Developing the business to reach set sales targets for the month.
- Driving specific strategies to retain and grow existing customer base.
- Assists with the setup of the showroom and displays.
- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
- Managing customer expectations to ensure effective delivery of service.
- Total commitment to achieve sales targets and growth by venturing and creating opportunities using own skills.
- Identifying and venturing into new revenue streams.
- Ensuring customer escalation is managed and feedback is provided.
- Negotiating the terms of an agreement and closing sales
Qualifications and Experience
- Grade 12/ Matric
- Valid Code 8 driver’s license
- 2 years of customer service and sales experience with a proven sales track record - desirable.
- Relevant industry experience – desirable.
- An understanding of Auto Pedigree’s products and services – desirable.
- Some understanding of the compliance governing the retail industry – an advantage.
- Knowledge of the areas’ most spoken languages - an advantage.
go to method of application »
Specific Role Responsibilities
- Daily, weekly and monthly management of sales.
- Have an understanding of vehicles by familiarising yourself with the characteristics, capabilities, and features.
- Developing the business to reach set sales targets for the month.
- Driving specific strategies to retain and grow existing customer base.
- Assists with the setup of the showroom and displays.
- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
- Managing customer expectations to ensure effective delivery of service.
- Total commitment to achieve sales targets and growth by venturing and creating opportunities using own skills.
- Identifying and venturing into new revenue streams.
- Ensuring customer escalation is managed and feedback is provided.
- Negotiating the terms of an agreement and closing sales
Qualifications and Experience
- Grade 12/ Matric
- Valid Code 8 driver’s license
- 2 years of customer service and sales experience with a proven sales track record - desirable.
- Relevant industry experience – desirable.
- An understanding of Auto Pedigree’s products and services – desirable.
- Some understanding of the compliance governing the retail industry – an advantage.
- Knowledge of the areas’ most spoken languages - an advantage.
go to method of application »
Specific Role Responsibilities
- Investigate and resolve queries with the relevant stakeholders.
- Build strong ethical relationships where relevant to your duties.
- Updating of plans details when required and investigated.
- Escalate queries not resolved by the Administrators.
- Investigate plans with loading errors.
- Review and process batch loading of vehicles and policies
- Compiling accruals, loading, and assisting with recons
- Good Mailbox management.
- Handle escalated queries via telephone /email / Cases.
- Investigate – plans recon items.
- Support for the monthly and bank bordereaux and queries
- Capturing of all plans on the system and converting of leads (Microsoft Dynamics CRM)
- Perform any additional responsibilities that may be required in support of the ongoing management and development of the division.
Qualifications and Experience
- Grade 12 / Matric
- Bcom (Financial Management) degree or studying towards (added advantage)
- Studying towards Honours (optional)
- Experiences in accounting and administration (added advantage
- Strong Experience in Computer literature and systems
- Motor Industry expertise will be advantageous.
go to method of application »
Processes and governance
- Identify and apply known solutions to operational problems and escalate unresolved issues
- Deliver on agreed performance targets according to set procedures and service level agreement
- Report on transactional activities to provide timely information for decision making in area of accountability
- Execute work in line with governance and compliance processes
- Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
- Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
- Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
- Process all leads of prospective customers and follow-up on possible sales
- Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner
Finance
- Execute work activities effectively and efficiently in order to prevent financial loss
Qualifications and Experience
- Matric certificate
- 3-5 years’ working experience in a similar environment.
- A valid South African driver’s license
go to method of application »
Specific Role Responsibilities
- Validate all vehicle data on documentation before input .
- Review job cards before costing for car shop, paint and panel
- Ensure correct damage codes on all claims
- Attend to and expediently finalise all claim queries
- Ensure parts claim store is secure at all times
- Ensure parts claim store is clean and tidy
- Ensure all warranty parts are correctly tagged
- Ensure all prescribed parts are sent to the supplier within specified times
- Process all paint shop claims
- Liaise closely with HASA warranty claims department to ensure continuity in claim processing
- Ensure ordered warranty parts are placed on back order listing
- Ensure continued follow-up with outstanding warranty back order parts and customers
- Ensure customers return for back-order warranty repairs
- Check vehicle history and any previous warranty work
- Ensure the vehicle is within the warranty parameter period
- Ensure correct mileage recorded on the job card
- Ensure all vehicles have been inspected and diagnosed by the Workshop
- Ensure warranty part availability
- Ensure correct part and part number is recorded on the warranty claim form
- Ensure required authorisation is obtained before commencing with the repairs - DP or Service Manager to authorise while waiting for final HASA authorisation
- Ensure that the warranty policy is adhered to at all times
- Reconciliation of all warranty job cards, invoices and warranty claim forms to a warranty register
- Ensure all warranty claim forms and invoices are submitted to HASA within 7 (seven) days of completion of repair
- Follow up with HASA that invoices have been received
- Ensure that job cards are costed and invoiced immediately the repairs are completed
- Failed parts to be destroyed as per the conditions laid out in the warranty policy and procedures, unless otherwise instructed by HASAWhen requested, parts required for inspection are to be sent to HASA
- Ensure that all warranty job cards and invoices are signed by the customer
- Warranty filing is to be maintained by chassis number
- Manual report of warranty parts over 30 days to be kept for incentive purposes
- Reasonable requests by Management outside your job description will be performed from time to time
Qualifications and Experience
- Matric
- Over 2 years exp in same or similar role
go to method of application »
Specific Role Responsibilities
- Candidate is required to work with hand in hand with sales people.
- Co-ordinate deliveries.
- Upkeep of showroom floor, stock and display.
- Assist sales manager with weekly stock counts.
- The candidate must be able to work under pressure with minimum supervision.
- Assist with general day to day admin duties.
- Assist with driving whenever there is a need.
Qualifications and Experience
- A minimum of Grade 12
- Clear Criminal Record
- Computer literacy is essential
- Valid Driver’s License
go to method of application »
Specific Role Responsibilities
- Customer and sale management.
- Understanding of the compliance governing the motor retail industry would be an advantage.
- Experience in cold calling to develop a client base
- Knowledge of dealership policies and procedures
- Knowledge of competitive motor industry
- Knowledge of complete Toyota SA structures and procedures will be a huge advantage.
- Develop the business to reach set sales targets for the month.
- Drive specific strategies to retain and grow existing customer base.
- Manage customer expectations to ensure effective delivery of service
- Marketing and promotions
Qualifications and Experience
- A minimum of Grade 12
- Clear Criminal Record
- Valid Driver’s License
- 3 years sales executive experience
- Computer literacy is essential
go to method of application »
Key Responsibilities And Duties
- Repair and service motor vehicles according to Motus standards and specifications Requirements Of Key Duties And Responsibilities
- Repair and service vehicles according to specific or franchise specifications
- Establish parts required for service or repairs to be performed and ensure the correct parts are ordered
- Report to Foreman / Service Advisor promptly on any additional work required
- Obtain authorisation prior to carrying out additional work
- Obtain technical information from Foreman / Master Technician on problem jobs
- Adhere to Motus workshop policies and procedures
- Ensure that all old parts are placed in a plastic bag in the boot of the vehicle, except in the case of warranty work where old parts must be returned to the Warranty Clerk
- Ensure that all oils and consumables used are recorded on the job card
- Ensure that worked hours are clocked correctly
- Ensure that the vehicle is kept as clean as possible and that all seat and fender covers are clean
- Do not leave keys in an unattended vehicle
- Ensure that work bay is kept safe, clean and tidy
- Report any faulty / broken equipment to the Foreman / Workshop Manager
- Ensure that special tools and equipment are used according to safety regulations and specifications
- Ensure that hand tools set conforms to Motus standard
- Accept responsibility for apprentice and impart as much technical knowledge to him as possible through explanation, practice and the monitoring of work, including rectifying faults
- Reasonable requests by Management outside your job description will be performed from time to time
Specific Role Responsibilities
- Repair and service motor vehicles according to Motus standards and specifications Requirements Of Key Duties And Responsibilities
Qualifications and Experience
- Qualified petrol/diesel Technician.
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail