Hot Jobs at South African Reserve Bank

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Respond to unplanned system outages by investigating, troubleshooting and remediating any incidents.
• Establish and maintain stakeholder relationships with vendors to ensure the efficient running and maintenance of the payment systems (i.e. SWIFT Alliance suite, SWIFTNet Network and SWIFTNet WebAccess infrastructures as well as the SWIFT Hardware Security Model (HSM)).
• Securely install and administer the payment systems to enhance the resilience, redundancy and continuity thereof.
• Be responsible for delivering work that meets the time and quality standards set by more senior staff members.
• Provide second-level support to end users in all departments (e.g. National Payment System Department, Financial Services Department and Financial Markets Department), including proactive preventative maintenance and upgrade of the payment systems.
• Facilitate and coordinate the technical configuration (by vendors) to integrate payment systems into the SARB’s information technology (IT) environment.
• Stay abreast of industry developments and best practice and apply these in the course of own work.
• Improve and standardise work processes in the course of own work and ensure the application of standards and methods in the team.
• Provide technical input (technical diagrams, technical procedures and work instructions) to the development of knowledge-based articles to preserve technical knowledge.

Qualifications

Job requirements

To be considered for this position, candidates must be in possession of:

• a minimum of a National Diploma in IT (NQF 6) or an equivalent qualification;
• original equipment manufacturer (OEM) accreditations and/or SWIFT-related certifications; and
• a minimum of two to five years’ job-related experience.

go to method of application »

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Develop solution architectures for different projects and govern the end-to-end delivery of solutions to business.
• Combine various domains (business, data, application and technology) and architectural as-is (baseline) and to-be (target) models with roadmaps to create an overall solution architecture and roadmap with the supporting transition architectures.
• Collaborate with the Lead Solution Architect and ensure alignment between the enterprise architecture, solution architecture, architecture principles and information and communications technology (ICT) standards to ensure standardisation and reduce risk.
• Ensure the developed solutions meet the business and technical requirements, both functional and non-functional.
• Review of developed solutions, assist with root cause analysis of solution problems, and propose solution updates. 
• Ensure that solutions implemented match the architectural designs (quality control). 
• Contribute to the development of evaluation criteria for product evaluations, requests for information (RFIs) and requests for proposal (RFPs). 
• Assist the Lead Solution Architect to evaluate products and partners, based on evaluation criteria, RFIs and RFPs.
• Contribute to advancing ICT standards and the optimisation of the ICT facilities in the SARB.
• Demonstrate leadership by driving collaboration and a culture of knowledge sharing and teamwork.
• Stay abreast of industry trends and proactively introduce improvements to existing solutions.
• Provide technical expertise and assist the team in troubleshooting complex technical issues.

Qualifications

Job requirements

To be considered for this position, candidates must be in possession of:

• an Honours degree in Informatics, Computer Science or Engineering or related NQF8-equivalent qualification; and
• at least eight years’ experience in application development (Java, Javascript, MS SQL) architecture, design, DevSecOps, enterprise architecture and/or solution architecture. 

The following would be an added advantage:

• relevant exposure in the payments ecosystem for interbank transfers, SWIFT and/or ISO 20022;

certification and/or experience in:

• architecture frameworks and methods such as the Open Group architecture framework (TOGAF) and application data management (ADM).
• architecture notations, such as ArchiMate 3.
• unified modelling language (UML). 
• business process model and notation (BPMN); and
• Openshift Container Platform (OCP).

go to method of application »

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Provide technical expertise as input into cybersecurity capabilities and appropriate controls for departmental/SARB Group projects to contribute towards business objectives.
• Provide operational and management support through effective reporting and dashboard creation (where relevant).
• Design and deploy industry-aligned security solutions to meet business requirements.
• Use and maintain security technologies to identify potential security issues across technologies, solutions and applications within the SARB Group.
• Respond to minor security breaches by effecting operational countermeasures, including making technical configuration changes.
• Support the investigation and containment of major incidents using advanced information.
• Innovate, design and implement opportunities for improvements/enhancements, integration, consolidation and automation, to ensure the cost-effective and optimal use of CSO technology as well as resources in support of protecting business solutions.
• Research and keep abreast of new and changing cybersecurity technologies and architectures.
• Scan the external threat landscape and identify vulnerabilities within SARB Group’s solutions.
• Assist solution owners with remediation activities relating to the ever-evolving cyber-threats.
• Provide technical input into addressing audit findings, penetration tests, TIBER and other risk assessments.
• Work closely with the governance teams to develop policies, standards and a SARB Group cybersecurity strategy.
• Attend to service and incident requests, and ensure the resolution thereof within agreed service level standards.

Qualifications

Job requirements

To be considered for this position, candidates must be in possession of:

• the minimum of a Bachelor’s degree (NQF 7) in Information Technology (IT) or an equivalent qualification; and
• the minimum of 5–7 years of job-related experience working in a security operations environment and related systems, for example:
• AD (Active Directory);
• Microsoft (MS) Entra ID (Azure) and M365 Could Security;
• PowerShell Scripting;
• Certification Authority;
• Mimecast;
• Center for Internet Security (CIS) policy management;
• Silverfort (UIP);
• Tenable; and/or
• password management solutions.

The following would be an added advantage:

• a relevant cybersecurity certification such as CompTIA CASP+; and/or
• technology-specific certifications. 

go to method of application »

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Provide support to participants as well as clearing and settlement operators through various mediums or communication channels.
• Log, monitor, escalate and resolve calls on the call logging system according to agreed service level standards.
• Compile operational and performance reports (internal and external) as well as customer support engagements reports.
• Analyse data and insights from systems to improve the effectiveness and efficiency of payment and settlement services.
• Monitor the system and its interlinked ancillary systems to ensure that all settlements take place within agreed standards, and escalate when necessary.
• Conduct system testing and monitor market testing according to a system test framework, and test the cases developed by the system tester.
• Participate in projects by executing assigned tasks arising from changes to regulations, business and technology.
• Contribute towards and review business and functional requirements, and test cases.
• Execute billing, reconcile financial accounts and ensure that costs are recovered.
• Assist with on-the-job training for staff members at the South African Reserve Bank (SARB). 
• Conduct participant training.
• Contribute towards the induction programme for new employees.
• Compile evidence or sample information for internal and external auditors, and contribute to the Principles for Financial Market Infrastructures (PFMI) assessments.
• Identify and report on the operational risks of the unit. 
• Prepare and execute resilience tests in line with business continuity management.
• Compile and update the operational and system manuals, procedures and processes.
• Execute the activities set out by the stakeholder management framework, at the appropriate level, to support operations.
• Coordinate and execute the onboarding and termination of participants (banks and non-banks) on the real-time gross settlement (RTGS) system. 
• Capture, verify and update master data changes on the RTGS system.
• Execute and/or monitor the internal and external operational system changes. 

Qualifications

To be considered for this position, candidates must be in possession of:

• the minimum of a National Diploma (NQF 6) in Business Administration, Financial Management or Operations Management; and 
• the minimum of 2–5 years’ experience in financial services and/or banking services.

Additional requirements include:

• industry, organisational and business awareness, knowledge and skill;
• quality assurance knowledge and skill; 
• continuous improvement knowledge and skill; 
• continued learning and/or professional development knowledge and skill; 
• settlement systems knowledge; and
• national payment system knowledge.

go to method of application »

Detailed description

The successful candidate will be responsible for, among others, the following key performance areas:

• Identify value-driving opportunities for the application of advanced and proactive reporting solutions in achieving the departmental mandate.
• Define, execute and take accountability for the analysis and reporting use cases that derive insights across key departmental subject areas.
• Lead the identification, sourcing and management of relevant structured and unstructured data from various sources to ensure comprehensive and accurate reporting.
• Design and develop robust self-service data models and interfaces which are reusable, modular, scalable, deployable, reproducible and versioned for analysis and reporting purposes.
• Take accountability in all aspects of self-service analytics solutioning and reporting, from scoping and design to data sourcing, development, validation, deployment, maintenance, enhancement, optimisation and automation.
• Implement reporting and self-service solutions that enhance data accessibility and usability for end users.
• Identify, manage and mitigate data profiling risks, and ensure adherence to ethical principles (fairness, privacy, transparency and accountability) with respect to data modelling and reporting.
• Ensure the accuracy, reliability and timeliness of all reports, dashboards and self-service interfaces, adhering to established data governance standards.
• Communicate complex technical concepts in a clear and concise manner to assist researchers, senior stakeholders and business leaders in interpreting data and insights and informing decision and policy actions.
• Ensure knowledge transfer that allows business to fully integrate analytics assets in processes.
• Collaborate with and proactively engage senior stakeholders from business and functional support areas across the analytics life cycle to ensure solutions are well formulated, deployed, supported and adopted.
• Provide guidance and technical training and coaching to junior analysts and other team members, fostering a culture of continual learning and development.
• Guide and train relevant stakeholders with regard to the use of reporting solutions and technologies.
• Keep abreast of industry best practices, techniques and technologies and implement these (where relevant) to ensure value-enhancing reporting and self-service solutions.

Qualifications

Job requirements

To be considered for this position, candidates must have:

• a minimum of an Honours degree (NQF8) in Economics, Mathematics, Engineering, Technology or equivalent;
• relevant analytics, reporting and visualisation certifications (e.g. Microsoft PowerBI certifications); and
• eight to 10 years’ experience in designing, developing, enhancing and optimising BI reporting solutions, with at least five years’ experience in leading the design, development, enhancement and optimisation of BI reporting solutions, and at least three years’ experience in leading junior analysts/data scientists.

go to method of application »

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Support the BSTD applications by monitoring the underlying environments (databases and application servers) to ensure capacity management, systems availability and optimal performance.
• Maintain the BSTD applications by applying corrective measures (e.g. patches, upgrades, bug fixes).
• Proactively monitor all application upgrades, new releases and product replacements which would affect the assigned application.
• Configure the application infrastructure to ensure optimal performance and install new features to enable new functionality.
• Investigate and resolve technical issues of a medium to high complexity by interacting with users, developers and other stakeholders on allocated applications.
• Provide reports and recommendations on solution performance and system availability to senior management and relevant stakeholders. 
• Proactively manage business and stakeholder relationships with respect to application support.
• Keep abreast of best practices and technologies related to BSTD and ensure the application thereof, where relevant.
• Impart knowledge of the technical environment to the system development team.
• Maintain compliance to security and application standards.

Qualifications

Job requirements

To be considered for this position, candidates must be in possession of:

• a Bachelor’s degree in Computer Science (NQF 7), Information Management/Information Technology (IT) or an equivalent qualification;
• six to eight years’ experience in supporting, maintaining and enhancing IT business applications; and 
• three years’ experience in working with IWMS, BIM or smart building environments.

go to method of application »

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Conduct functional, integration, usability, configuration, installation, system, regression, performance, user acceptance and operations readiness testing.
• Perform gap analyses and analyse business requirements to ensure comprehensive testing can be done.
• Create test strategies, approaches and test cases, including test estimation, to maintain a structured approach during testing.
• Plan, design, develop and deploy testing techniques for new solutions, products, applications and enhancements to existing applications throughout their development life cycles.
• Stay updated with advancements in information and communications technology trends, specifically within the testing field, to design and develop the most appropriate test approaches and solutions.
• Generate progress and quality reports that include test results and statistics to support the final approval for solution implementation.
• Assist in creating user manuals.
• Engage with internal and external user communities to ensure that business benefits are realised.

Qualifications

Job requirements

To be considered for this position, candidates must be in possession of:

• an Honour’s degree (NQF 8) in Information Technology (IT) or an equivalent qualification;
• at least 8 to 10 years’ experience in an IT environment; and
• certification from the International Software Testing Qualifications Board (ISTQB) and a database or structured query language (SQL) qualification will be an added advantage.

go to method of application »

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Perform regular system maintenance according to established procedures to ensure systems reliability and availability.
• Provide second-line support by troubleshooting and investigating user-reported incidents to maintain business continuity.
• Review application code from the supplier to ensure control and quality.
• Conduct unit testing for vendor or development teams to verify quality.
• Deploy application solutions provided by vendors or development teams, following set deployment procedures.
• Monitor system and integration components to ensure the continuous flow of transactions. 
• Apply security patches to applications and systems to prevent and resolve vulnerabilities.
• Participate in business continuity planning and information technology service continuity management  exercises.
• Adhere to change control processes in the implementation of system changes.

Qualifications

Job requirements

To be considered for this position, candidates must be in possession of:

• a National Diploma (NQF 6) in Information and Communications Technology (ICT) or an equivalent qualification; and
• two to five years’ experience in an ICT applications support environment.

go to method of application »

Job Description

• When you create a job requisition using the New Job Requisition Redwood flow, the Posting description step offers generative AI capabilities to create the requisition posting description.
• AI Assist feature uses the requisition title, department, and legal employer information entered in the job requisition to generate the posting description.
• You need to add 100 characters in the input box to enable the AI Assist button. To obtain better results, you can enter more details about the role in the input box.
• Click AI Assist to populate these four posting description fields: Short Description, Description, Responsibilities, Qualifications.

go to method of application »

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Facilitate national, regional and international financial (central banking) industry collaboration to strengthen cybersecurity resilience by advocating and supporting relevant legislative frameworks, establishing appropriate cybersecurity structures and actively participating in national forums as mandated under the Financial Sector Regulation Act 9 of 2017 and the National Cybersecurity Policy Framework (e.g. the Financial Sector Contingency Forum, Financial Sector Cyber Resilience Subcommittee, cybersecurity incident response teams, Cybersecurity Response Committee and National Consumer Commission).
• Drive, manage and administer the Operational Security Situational Awareness initiative involving collaboration with 50 central banks. Responsibilities include coordinating fortnightly virtual meetings and handling all administrative tasks, such as agenda preparation, minutes and managing presentations and discussions. Additionally, oversee the planning and coordination of an annual in-person conference, including logistical arrangements, agenda development, issuing invitations, managing guest speakers and coordinating presentations.
• Drive regional and international collaboration on cybersecurity and cyber resilience by leading and contributing to existing and new structures (e.g. the Cyber Working Group under the Committee of Central Bank Governors in the Southern African Development Community, BRICS Rapid Information Security Channel, International Monetary Fund Cyber Resilience Centre, and cyber working groups under the Bank for International Settlements).
• Coordinate and align cybersecurity-related initiatives across key areas within the South African Reserve Bank (SARB) – including the Prudential Authority, Financial Stability Department, Business Solutions and Technology Department and National Payment System Department – to ensure cohesive participation and support for sectoral, national, regional and international cybersecurity efforts.
• Position the SARB Group as a leader in financial sector collaboration and information-sharing to promote cyber resilience.
• Develop, maintain and update the SARB Group Cyber Resilience Framework in line with collaboration efforts.
• Develop, oversee the implementation of and ensure compliance with the SARB Group's Cybersecurity Responsible Disclosure Policy.
• Ensure the SARB Group drives and capacitates national and regional sector cybersecurity incident response teams and supports international response efforts.
• Ensure appropriate state agency (State Security Agency, South African Police Service and National Cybersecurity Hub) involvement when dealing with incidents as part of the National Incident Management Centre structure.

Qualifications

Job requirements

To be considered for this position, candidates must be in possession of:

• at least an Honours degree (NQF 8) in Cybersecurity, Information Security, Information Technology or an equivalent qualification;
• advanced security certifications that are not product-, security area- or technology-specific (e.g. Certified Information Systems Security Professional, Certified Information Security Manager or Certified Ethical Hacker); and
• at least eight to 10 years’ experience in cybersecurity management, preferably in the financial sector.

go to method of application »

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Respond to unplanned system outages by investigating, troubleshooting and remediating.
• Maintain user access as per the User Access Management Policy.
• Securely install and administer the database to enhance the resilience, redundancy and continuity thereof.
• Provide first-level database support to end users in all departments, including proactive preventative maintenance and upgrades of the database management system.
• Schedule database backup and design recovery plans and procedures.
• Stay abreast of industry database developments and best practices and apply these where relevant
• Provide technical input (technical diagrams, technical procedures and work instructions) on the development of knowledge base articles to preserve technical knowledge.
• Produce monthly database reports in line with business requirements.
• Establish and maintain stakeholder relationships with vendors to ensure the efficient running of the database management systems.

Qualifications

Job requirements

To be considered for this position, candidates must be in possession of:

• a minimum of a National Diploma in Information Technology (IT) (NQF 6) or an equivalent qualification;
• database administrator certification; and
• 2-5 years of database-related experience.

go to method of application »

Detailed description

The successful candidate will be responsible for the following key performance areas:

• To embed SARB Group risk management frameworks, methodologies, processes and systems as well as embed related policies.
• To develop, maintain and embed Information & Technology (I&T) SARB risk management frameworks and ensure alignment to the SARB Group risk management frameworks.
• To develop risk management quality criteria and perform quality reviews on risk management outcomes.
• To identify, collate, analyse and report on emerging I&T risks to the SARB and SARB group.
• To facilitate strategic Information & technology (I&T) risk management processes in the SARB and SARB group in accordance with the SARB Group Risk Management Framework.
• To facilitate I&T application and general IT risk assessments to enable business to proactively manage risks relating to technology.
• To assess, analyse and embed IT general risk and control for IT for business processes.
• To coordinate integration of IT general risk and control for ‘IT for IT’ as well as ‘IT for business’ frameworks.
• To identify and coordinate risk management training needs as well as conduct related training.
• To compile and co-ordinate reporting on I&T related risk management outcomes and activities to the SARB Group’s, executives and risk oversight committees.
• To develop the Bank-wide I&T risk overarching plan, co-ordinate and embed operational risk and continuous risk management across the SARB (KRIs, Risk Incidents, Emerging risks).
• To develop risk awareness campaigns to educate stakeholders, influence behaviour and promote a positive as well as proactive risk management culture across the SARB and SARB Group.
• To analyse risk data and information on the various risks registers to identify trends, interconnectedness/polycrisis, commonalities and create qualitative risk reporting and derive reliable business intelligence/insights for management to enable decision making.
• To engage with stakeholders to provide information and support on risk management matters.
• To research and benchmark leading risk management processes and developments propose improvement accordingly.
• To analyse and understand the Bank’s environment (internal and external) in order to support and guide the identification of risks and opportunities to enable decision making.
• To provide input to other specialised risk management processes i.e. policies, methodologies, frameworks (Financial risk management, Cyber and information security, Privacy, Physical security, strategic and operational resilience etc.).
• To manage the implementation of the BSTD strategic and operational risk treatment action plans, and report on their progress and impact on risks.
• To oversee the integration between RMCD and other specialised risk areas.

Qualifications

Job requirements

To be considered for this position, candidates must be in possession of:

• A minimum of an Honours Degree (Information and Technology (IT) or any other relevant NQF 8 degree) OR equivalent;
• A minimum of 8-10 years of experience in the relevant environment (Audit, IT and Risk).
• Certified in Risk and information’s Systems Control (CRISC), Certified Information Systems Auditor (CISA) CIA, CRM, FRMP, and/or relevant I&T.
• Risk Industry Certification is essential.

The following would be an added advantage:

• ITIL certification, COBIT 2019 Certification and Certified in the Governance of Enterprise IT (CGEIT) will be an added advantage.

go to method of application »

Detailed description 

The successful candidate will be responsible for the following key performance areas:

• Plan the capital and operational budgets based on the budget guidelines in consultation with relevant stakeholders in order to meet the SARB’s budgetary deadlines.
• Prepare detailed schedules through consultation with relevant BSTD stakeholders in order to fulfil SARB policy requirements.
• Execute the approved budgets, through the submission of procurement requests, the payment of vendors as well as the correct classification and allocation of expenditure in order to fulfil ICT requirements within the SARB.
• Monitor the expenditure against the budgets through reconciliation and verification, ensuring efficient cash flow management and compliance with policies and contracts.
• Collect and analyse financial data in order to provide reporting on variance, exceptions, expenditure, and project and procurement status for the effective management of the budgets. 
• Identify and respond appropriately to the stakeholder needs for specific finance-related advice.
• Provide guidance and coaching to stakeholders, ensuring ongoing support on ICT financial matters.                                                                         

Job requirements 

To be considered for this position, candidates must be in possession of:

• a Bachelor’s degree (NQF 7) or Advanced Diploma in Accounting, or an equivalent qualification; and 
• two to five years’ experience in a financial accounting environment. 

The following would be an added advantage: 

• International Computer Driving Licence (ICDL) certificate. 

go to method of application »

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Execute a physical security assurance programme and related services to ensure that the SARB Group's security system readiness and quality is appropriately assessed.
• Review the configuration and design of electronic security systems to identify and address risks and vulnerabilities.
• Support the development of security system configurations and standards.
• Provide guidance and advice on security system, infrastructure and process designs. 
• Assess conformance and compliance to relevant policies, standards and good practices.
• Analyse and provide management with information on the overall security readiness, governance and compliance.
• Provide a quality assurance service for security system projects.
• Lead the development of standards and guidelines to remediate deficiencies.

Qualifications

To be considered for this position, candidates must be in possession of:

• a Bachelor’s degree in Security or Security Risk Management (NQF 7), or an equivalent qualification/certification; 
• a minimum of ten years’ working experience in security, compliance and security risk management (preferably with experience in the financial services and cash management sector), of which at least five years are in a security design or assessment/assurance capacity; 
• a proven track record in system quality assurance and evaluation;
• good working knowledge of enterprise security architecture and security design;
• a strong grounding in modern security technology and practices;
• project management experience, ideally in both technology projects and construction projects;
• advanced report-writing and product quality management skills (Microsoft Word, PowerPoint and Excel); and
• the ability to lead both operational interactions and operational/technical processes.

The following would be an added advantage:

• Certified Protection Professional certification.

go to method of application »

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Advise and drive security minded thinking to ensure effective consideration of security control objectives across the SARB Group, while optimising processes.
• Provide technical direction, oversight, coaching and mentoring to BSTD team members in the operational and development landscape regarding security controls, ensuring the delivery of secure implementations.
• Define, design and optimise effective security mechanisms that enable secure business processes.
• Research and stay abreast of the threat landscape and the latest developments to mitigate cyber and system security risks, aligned to governance controls for systems on-premises and in the cloud.
• Identify security requirements, from business requirements, and define and guide the development and maturing of controls to enable a mitigated business risk.
• Liaise with security architects and technical teams as well as security service providers to share best practices and insights both within SARB Group and the industry.
• Assess the effectiveness and completeness of existing architectural artifacts and security patterns and provide direction on artifacts and pattern expansion in order to reduce the SARB Group’s risk posture.
• Evaluate implemented security controls and mechanisms for their effectiveness and identify gaps to improve and extend the use of such controls.
• Guide and ensure effective compliance measurement interpretation in order to ensure effective SARB Group risk posture reporting across all domains.
• Create, and provide input into the maintenance and definition of, security policies, frameworks and standards in accordance with corporate governance including the Bank’s policies, procedures and other legislative requirements.
• Develop and evaluate Requests for Information (RFIs) and Requests for Proposals (RFPs) for security specific solutions and provide guidance on security requirements for business solutions.
• To act on management requests to address or mitigate risks in the SARB Group environment as identified.
• To play a consulting role in responding to critical security incidents within the SARB Group as a member of the Incident Response team (CSIRT).

Job requirements 

To be considered for this position, candidates must be in possession of:

• A minimum of a BSc. Computer Science Honours / BSc. Engineering Honours (NQF 8) plus Industry specific qualifications OR equivalent;
• CISSP qualification is required.
• 8–10 years’ experience in an information security function with at least 3-5 years of job-related experience in application/infrastructure/cloud security design and consultation.

Additional requirements include:

• Other industry specific qualifications such as SSCP, CCSP, CSSLP, CISM, TOGAF etc.  will be advantageous to aid in the selection of the focus area between applications and infrastructure both on premises and cloud.
• Application security design
• Data security design
• Infrastructure security design
• System integration
• ICT industry standards
• Information security
• Services design
• Architecture views and viewpoints design
• Threat and Risk Analysis
• IT governance, risk and compliance
• Security frameworks and standards such as ISO 27000-series, NIST, etc

go to method of application »

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Engage in short-term planning and perform the tasks defined in the work plan, in collaboration with the team leader. 
• Perform general administrative tasks in support of the overall operations in the department, which include, but are not limited to, records management, correspondence, strategy management, legal panel management, management reporting, etc.
• Perform administrative tasks in support of the department’s financial administration as requested by the team leader/manager, including obtaining vendor information, processing invoices, procuring good/services and ensuring the timely submission of accurate payment information.
• Support the team leader/manager in his/her role as a sub-records manager as well as a training, facilities, information technology and fixed assets representative, and in effectively managing the requirements and resources of the department.
• Provide support to the team leader/manager in the monitoring and maintenance of the business continuity planning process and Occupational Health and Safety Act responsibilities, where appropriate.
• Provide support in the coordination of the risk and compliance management processes of the department as well as the maintenance of its risk matrices and action plans emanating from internal and external audits.
• Provide administrative support in the preparation of the annual budget and the monitoring of budget-related expenditures.
• Engage effectively with stakeholders, both within and outside of the department, that render services to the department.
• Perform administrative duties on an ad-hoc or projects basis as requested by the team leader/manager, while ensuring compliance with relevant guidelines, standards and policies.
• Perform work independently within established practices, given processes, rules and regulations, ensuring compliance with standards, policies and other guidelines in executing own tasks.
• Diagnose problems and choose/modify routines to deal with them, displaying the ability to provide solutions for problems within a defined context.
• Willingly address any gaps in own performance of tasks and activities against the required standards.

Job requirements

To be considered for this position, candidates must be in possession of:

• a minimum of a higher certificate (NQF 5) in administration and records management or equivalent and;
• at least two to three years’ experience in a management support/administration environment

Additional requirements include:

• Verbal and business writing communication skills;
• problem-solving, reporting and analytical skills;
• service and stakeholder focus;
• quality management;
• team work and collaboration;
• agility and flexibility;
• data capturing knowledge and skill;
• drive for results;
• planning and organising skills; 
• intermediate excel skills;
• administration reporting;
• cost administration;
• client-centric focus;
• attention to details; and
• continued learning and/or professional development knowledge and skill.