Hot Jobs at Syntech

Job Advert Summary    

• As a Marketing Coordinator, you play a critical role in executing and managing supplier-funded marketing activities, ensuring that budgets are optimised and aligned with strategic objectives. This role is a balance of execution, stakeholder management, & planning, requiring precision in reporting, collaboration with suppliers, & seamless coordination across multiple marketing initiatives. You will be responsible for managing Marketing Development Funds (MDF) by liaising with suppliers, drafting proposals, securing approvals, & ensuring compliance with funding requirements. You will also spearhead B2B and B2C activities such as customer events, roadshows, roundtables, expos, activations, & mall activations, as well as supplier-backed internal initiatives like floor days, sales incentives, & team training.
• Additionally, you will manage marketing material and branded collateral, ensuring accurate distribution and accessibility across teams, platforms, & activations. You will also maintain key marketing resources, such as the content management system and marketing calendar, keeping assets updated and opportunities visible. Your work ensures that supplier investments translate into high-impact campaigns and activities that consistently help to drive sales.

Requirements

• A minimum of 2+ years of experience in a marketing coordinator role or similar.
• An undergraduate degree in marketing or a related field is preferred, but we welcome applicants with relevant certifications or equivalent professional experience. We recognise that there are diverse paths to expertise.

Skills

• Experience in handling MDF-funded marketing activities, including budget tracking, approvals, & POE reporting.
• Proven experience managing customer events, brand activations, & supplier-funded marketing activities.
• Strong stakeholder management skills, with the ability to liaise with suppliers, vendors, agencies, & internal teams.
• Highly organised and capable of juggling multiple campaigns, suppliers, vendors, agencies, tasks, & deadlines.
• Excellent written and verbal communication skills.
• Proficient in Microsoft 365.
• Familiarity with marketing software and online applications like MailChimp, Google Analytics 4, WordPress, Make.com, Monday.com, or similar is advantageous.
• Personality traits
• Detail-oriented & highly organised, thriving in structured environments and ensuring everything is accounted for.
• Proactive problem-solver who anticipates challenges and finds solutions before they become problems.
• Stakeholder-driven and proactive when engaging with suppliers, vendors, internal teams, & agency partners without hesitation.
• Results-focused maximising execution quality, reporting accuracy, & budgets.
• Able to work independently but also highly collaborative. Takes ownership but knows when to bring in the team.
• Adaptable to change and a desire for continuous learning.
• Has a knack for developing innovative and out-of-the-box/unconventional solutions.

Duties and Responsibilities    
Cross-functional collaboration

• Assist with marketing and advertising projects, activities, & campaigns as/when needed.
• Keep the marketing calendar updated, proactively assess opportunities, & align execution with deadlines.
• Manage and maintain the content management system (CMS) to ensure all assets are accessible, updated, and properly categorised.
• Support other marketing team members on execution-heavy tasks where needed.
• Assist the marketing manager with the expense workflow (and user troubleshooting as/when needed). 

Event management

• Plan, coordinate, & execute B2B events like customer dinners, roadshows, roundtables, & trade shows.
• Plan, coordinate, & execute consumer-facing events like mall activations, expos, & seasonal campaigns.
• Handle all internal marketing-initiated activities like sales incentives, floor days, & training sessions.
• Ensure all event logistics are handled smoothly, from venue bookings to partner coordination.
• Track event performance for reporting purposes.

Marketing material & collateral

• Oversee the production, distribution, and management of marketing collateral, including physical branding, promotional materials, and event assets.
• Ensure all supplier-branded materials are produced in line with brand guidelines and approved ahead of time.
• Coordinate with logistics teams to ensure timely delivery of materials and collateral for marketing activities.

Reporting

• Collate quantitative and qualitative data from customer events, internal activities, & brand activations to share with the marketing manager (along with feedback & suggestions).
• Create reports for supplier-funded activities, supported with extensive POE and performance data.

Supplier & marketing development funds (MDF)

• Work directly with the Marketing Manager to ensure strategic activities are aligned with ROI & growth objectives for supplier campaigns.
• Manage MDF available budgets proactively, ensuring that funding is fully allocated and maximised for each supplier.
• Create and submit marketing proposals to suppliers, aligned with business strategic objectives. 
• Track all supplier-funded activities, securing approvals and managing the execution process.
• Compile and submit all Proof of Execution (POE) reports, including supporting data, feedback, & visuals.

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Job Advert Summary    

• The Retail Operations Assistant will be responsible for providing administrative support to the retail team, ensuring that sales-related activities are completed accurately, timely, and in a professional manner. Administrative tasks such as data entry, record-keeping, and order processing as well as providing Syntech’s customers with a fast, accurate, and exceptionally high level of service are critical to succeeding in this role. This role requires excellent organizational and communication skills, strong attention to detail, and a love for working in a very structured environment. Proficiency in using relevant software applications, such as Microsoft Office 365, TEAMs, Excel and various other organizational and productivity tools is required. Additionally, they should have a customer-centric mindset and be able to work well both independently and as part of a team.

Minimum Requirements    

• Completion of Matric or National Senior Certificate – Tertiary qualification a benefit
• Trustworthy and dependable.
• Punctual and willing to do what is necessary to meet deadlines.
• Ability to take initiative and manage own time effectively.
• Strong attention to detail.
• Sense of urgency and a strong work ethic.
• Very good communication skills (verbal and writing)
• Able to communicate with different levels of customers with professionalism.
• Strong knowledge of Microsoft Word, Microsoft Excel, and Microsoft Outlook recommended.
• Knowledge of Office 365 applications.
• Knowledge of processing activities on applications such as Monday.com
• Work well and remain calm under pressure.
• Excellent organizational, communication, and problem-solving skills.
• Ability to work independently and as part of a team.
• Positive attitude and willingness to learn.
• Time management and prioritizing.
• Ability to work in cooperation with all departments in the business.
• Problem solving skills.

Duties and Responsibilities    

• Sales Admin
• Receiving and processing orders on the company system (Fincon) timeously and accurately.
• Verifying orders, including delivery details with accuracy.
• Daily communication to warehouses to ensure orders are invoiced and dispatched timeously.
• Manage and communicate orders with insufficient stock to the manager and customer.
• Monitor delivery of parcels to customers and follow up / investigate undelivered orders.
• Assist with account manager queries/customer queries whilst Key Account Managers are out of the office or unavailable to assist.
• CRO & RMA Processing – Any faulty incoming stock or stock returns to be well-managed and communicated to the technical team, when required.
• Timeous responses to orders, queries, and internal communication.
• Expediting orders through internal liaison.
• Collaborate with other departments to ensure the timely delivery of products/services.
• Sales order management of all sales orders placed by Key Account Managers and customers.
• Track ETA’s using the internal resources (Fincon)
• Reporting on outstanding orders (Fincon)
• Query handling, via Telephone, email, and Skype.
• Issuing invoices and signed POD copies to customers, when required.
• Compiling weekly stock on hand reports and share with customers
• Directing feedback from customers to relevant Key Account Managers.
• Liaise with Key Account Managers on administrative support required. (Escalations)
• Handle customer inquiries, complaints, and issues in a professional and timely manner.
• Upload weekly customer sell-out reports.

Relationship Management:

• Develop and maintain positive relationships with customers and internal stakeholders.
• Proactively communicate with customers regarding order status, delivery schedules, and other relevant information.
• Collaborate with other departments to ensure a seamless customer experience.
• Identify opportunities for process improvements and share feedback with the sales team and other relevant departments.
• Working closely with the Key Account Managers, to successfully grow all Key Accounts

Professional Development:

• Take responsibility for your continued product knowledge development using the training resources available to you
• Monthly KPA meetings to understand performance and areas of growth for you and the business.

Performance Metrics:

• Sales Admin support response time
• Timeliness and accuracy of invoicing
• Attendance and punctuality
• Adherence to company policies and procedures
• Timely Submission of reports and updates

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Job Advert Summary    

• Are you a data-driven marketer who gets excited about turning clicks into customers? Syntech is seeking a motivated and meticulous Performance Marketing Specialist to own our paid advertising strategy across a diverse range of platforms.
• As a Performance Marketing Specialist, you will play a critical role in driving customer acquisition and revenue growth. You will weave together data insights, strategic planning, & creative testing to optimise CPM, CPC, CPO, & other costs while maximising ROI. You'll deploy campaigns across an omnichannel landscape that includes paid socials, Google ads, B2B/B2C, ecommerce, & retail media across several core markets. 
• The role requires a balance of planning, iterative testing, diligent execution, partner management, data analysis, & reporting. You will work closely with the Marketing Campaign Manager & the rest of the marketing department. You will also work closely with the Retail Sales teams as well as our customers.
• Your work will directly shape the success of Syntech’s marketing efforts, helping to achieve strategic objectives while delivering measurable results. Additionally, this is a dynamic role with considerable growth potential. Take on complex new challenges, launch campaigns in brand new markets, implement integrated reporting dashboards, or develop innovative AI solutions to ensure that we, and therefore our products, are always one step ahead of the competition. Continuously scale your ability to deliver impactful performance results by taking advantage of the many opportunities for growth & development.

Requirements

• A minimum of 3+ years of experience in a paid media, performance marketing, or similar role.
• An undergraduate degree in marketing or a related field is preferred, but we welcome applicants with relevant certifications or equivalent professional experience. We recognise that there are diverse paths to expertise.

Skills

• Experience managing campaigns across a variety of channels (Google ads, social media, & ideally retail media).
• Proven ability to drive ROI through data-driven insights and strong analytical skills.
• Expertise in managing multiple campaigns simultaneously, balancing stakeholders, deadlines, and budgets.
• Excellent communication skills and a talent for cross-functional collaboration.
• Familiarity with modern analytics, campaign management, & work management tools.

Personality traits

• Results-oriented, highly organised, & a natural problem-solver.
• A proactive mindset, able to adjust strategies quickly based on performance data.
• Collaborative & team-focused, but able to work independently when required.
• Ability to adapt to new technologies and tools.
• Committed to ongoing learning & development.

Duties and Responsibilities    
Advertising campaign planning, execution, & management

• Lead the end-to-end planning, execution, and management of paid advertising campaigns across all channels, including retail media, Google ads, paid social, and our ecommerce platforms.
• Collaborate with management to ensure campaign strategies align with broader business objectives and brand positioning.
• Develop customer-centric strategies that meet consumers where they are, using search, social, behavioural, and brand signals to inform your approach.
• Craft compelling advertising copy, visuals, and video assets that resonate deeply with our target audience, using creative storytelling to command attention.
• Deploy creative, narrative storytelling techniques to command audience attention.
• Deploy, develop, or curate marketing assets for paid media within budget. 

Data-driven analysis & performance optimisation

• Track, measure, & optimise campaigns in real-time, using analytics to provide actionable insights to stakeholders.
• Prepare & present regular performance reports, clearly communicating key metrics, learnings, & areas for improvement.
• Utilise A/B testing, customer segmentation, & user journey analysis to continuously improve campaign effectiveness and drive efficiency.
• Conduct post-campaign analysis (POE & performance reports) to assess overall impact, applying key learnings to future initiatives.

Cross-functional collaboration & stakeholder management

• Work proactively with the retail sales teams to drive reseller advertising campaigns with our key accounts.
• Collaborate closely with internal marketing, sales, and product teams to ensure campaigns are implemented effectively with clear communication and alignment.
• Regularly update stakeholders on campaign progress, challenges, and results, ensuring transparency and managing expectations.
• Manage relevant 3rd party suppliers, ensuring effective integration into ongoing advertising campaigns.

Innovation

• Stay up-to-date on innovative disruptions in the tech and marketing industries (e.g., AI-driven search, new ad platforms) and champion their adoption within the marketing department.
• Continuously seek out and motivate for new opportunities for professional growth and development.