Hot Jobs at The South African Broadcasting Corporation (SABC)

KEY ACCOUNTABILITIES: 

• Develop and implement a Programming strategy in line with overall Radio strategy and objectives/goals.
• Conduct continuous reviews of on-air products (formats), markets and revenue opportunities, in order to meet strategic objectives and ensure that the station maintains its competitive edge.
• Liaise with various internal stakeholders (i.e. Sales and Marketing, Finance, Market Intelligence, sport, Education, etc.) and external parties, to ensure the station’s mandate and programming objectives are met.
• Develop and implement a multi-pronged talent management plan in line with audience needs and future proofing of the station.
• Develop a multi-platform media strategy to grow audience base.
• Monitor and manage the output of Programming plans for the station, keeping within allocated budget.
• Commission research and implement insights to ensure high quality programming and deliver to audience needs.
•  Monitor and review programmes to ensure continuous improvement and alignment with station positioning.
• Conduct talent scouting exercises and maintain a talent bank for station voices and creatives.
• Explore opportunities for Co-productions and product placement, for cost containment and revenue generation.
• Interact with radio sales to ensure that product campaigns run smoothly and are on time for prodcast.
• Utilize marketing resources and digital platforms to create talent and product awareness campaigns.
• Work with digital specialists to build and grow online communities around the station’s on-air products.
• Ensure adhere to licence conditions, and relevant legislation in broadcasting i.e. ICASA quotas, Broadcast Act, etc.
• Monitor and report on operational risks and non-compliance matters.
• Develop and implement internal control measures to ensure good governance within the programming value chain.
• Manage risks to protect organisational integrity, create value, prevent financial losses and ensure compliance with applicable policies.
• Implement recommendations of internal audits and address identified gaps.
• Compile reports for various internal and external structures.
• Engage constantly with Internal and External business partners to achieve business objectives.
• Respond timorously to complaints.
• Liaise with Radio Sales and Adventure on programme sponsorships, trade exchanges and product placement in programmes to realize revenue.
• Liaise with internal and external content providers to ensure new innovations, cutting edge content, and alignment to organizational and national goals.
• Effective implementation of Performance Management System in accordance with organizational policy.
• Manage adequate staffing for workload, succession planning and effective leadership.
• Effective briefing and communication with departmental staff and line management.
• Complete Personal Development Plans (PDP) for all staff members.
• Provide individual coaching, counseling and mentoring of staff to assess and address developmental needs.
• Transfer of skills in line with succession planning.
• Manage available staff and identify potential to ensure fair and balanced distribution of work.

REQUIREMENTS:

•  National Diploma or Bachelor’s Degree in Communication/Media Studies/Business Management or relevant qualification (NQF level 6)
• 6 years’ experience in Radio broadcasting of which 3 years should be at supervisory level.
• Develops well defined communication strategy for the business unit.
• Markets and promotes the organization to external stakeholders.
• Demonstrates logical problem-solving approach and provides rationale for proposed solutions.
• Develops and incorporates best practice people management processes, approaches and tools across finance departments.
• Creates processes to ensure accountability for people management and development.
• Develops comprehensive, integrated strategies and approaches to managing human resources and adaptive leadership style.
• Advanced knowledge and understanding of Radio production processes and broadcast systems.
• Excellent understanding of the public mandate and SABC editorial prescripts.
• Understanding of applicable legislative frameworks and regulations, ICASA, BCCSA Code, SABC Editorial Policies.
• Advanced knowledge of programming tools and formats.
• Budget formulation and control.
• Advertising laws and regulations.
• Project management skills.
• Strategy development and execution
• Creative thinking.

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DUTIES AND RESPONSIBILITIES:

DEVELOP AND IMPLEMENT THE MARKETING STRATEGY 

• Develop and implement strategic marketing and brand plans, in order to retain and increase current market share.
• Develop and implement trade and consumer strategy.
• Develop the business case for the implementation of marketing strategy.
• Identify marketing opportunities by identifying consumer requirements; defining market, competitors’ share, and competitors’ advantages and weaknesses; forecasting projected business.
• Improve programme marketability and profitability by researching, identifying, and capitalising on market opportunities.

BUSINESS OPERATIONAL EFFICIENCY AND STAKEHOLDER RELATIONS 

• Communicate and sustain rapport with all media houses to ensure effective publicity of the station.
• Develop and Present to internal and external stakeholder to enhance communication, awareness and buy-in
• Obtain market share by planning, developing, implementing and evaluating advertising, merchandising, publicity and trade and consumer promotion programs.
• Interact with the internal service providers and ensure alignment to specific marketing strategy.
• Manage, maintain and expand customer relationships, exploit specific needs, anticipate and explore new opportunities.
• Collect, analyse and present marketing information to management.
• Synergise and provide information to Sales & Marketing for trade marketing purposes.
• Interaction with Sport sales to ensure that product campaign runs smoothly and is on time for on- air production.

FINANCIAL MANAGEMENT

• Plan, determine, manage and ensure cost-effective utilisation of marketing budget.
• Identify and exploit alternative revenue streams.
• Accountable for all Marketing related events and execution thereof. 

LEADERSHIP AND PEOPLE MANAGEMENT

• Effective implementation of Performance Management System in accordance with organizational policy and procedures
• Manage adequate staffing for workload and effective leadership (leave Management).
• Effective briefing and communication with department staff
• Personal Development Plans (PDP) for all staff members
• Provide direction on the retention and attraction of staff
• Individual coaching and mentoring conducted on an on-going basis to meet performance needs
• Transfer of skills in line with succession planning best practice to the team.

REPORTING AND DOCUMENTATION

• Provide monthly and quarterly reports (CSI and Digital)
• Post campaign and events analysis reports
• Maintain and update the electronic and manual filling system

INHERENT/MINIMUM REQUIREMENTS

 QUALIFICATIONS

• Bachelor’s Degree in Marketing, Communication or related disciplines (NQF7)

EXPERIENCE

• 6 Years’ experience in Marketing and Events of which 3 years should be on Supervisory Level.

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DUTIES AND RESPONSIBILITIES:

BUSINESS OPERATIONAL EFFICIENCY

• Manage the maintenance and repairs of mechanical equipment and facilities.
• Co-ordination role in contracts
• Manage, organize, plan and control operational activities
• Carry out quality checks
• Set up and control Maintenance schedules
• Required to work shifts (including night shifts)

FINANCIAL MANAGEMENT

• Ensure accurate and sound administration in the preparation and control of costs with no wasteful expenditure.
• Budget Management
• Implement measures to make financial savings.

GOVERNANCE, RISK AND COMPLIANCE

• Maintain effective health and safety environment, including completion of risk assessments and Tool box talks
• Monitor and enforce safety legal requirements on all electrical equipment.
• Participate in development and implementation of SOP’s.

CONTRACT MANAGEMENT

• Maintaining the agreed and signed Service Level Agreements
• Contract Performance management

ADMINISTRATION

• Facilitate payment processes for service providers on SAP
• Prepare Technical reports
• Implement effective workflow processes
• Manage purchasing for new equipment and repairs.
• Prepare Business cases

LEADERSHIP AND PEOPLE MANAGEMENT

• Supervise the team to resolve any issues that arise out of work process and to ensure that solutions meet business requirements.
• Effective contracting and evaluation of Performance Management.
• Effective management of Employment Relations issues within the Business Unit.
• Manage the workload of the team.
• Effective briefing and communication with departmental staff.
• Provide direction on the attraction and retention of staff.
• Supervise staff
• Training of staff

INHERENT/MINIMUM REQUIREMENTS

QUALIFICATIONS

• Matric
• Diploma in Mechanical Engineering N6 (NQF level 6) or relevant qualification.
• Trade Test License
• Leadership training will be advantageous 

EXPERIENCE

• 6 years’ experience in a maintenance & build environment
• Experience in air conditioning plants, chillers, refrigerant, water system and BMS
• Controls Experience
• Experience in leading a team

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DUTIES AND RESPONSIBILITIES:

• Manage the maintenance and repairs of mechanical & Electrical equipment and facilities.
• Co-ordination role in contracts
• Manage, organize, plan and control operational activities
• Carry out quality checks
• Set up and control Maintenance schedules
• Ensure accurate and sound administration in the preparation and control of costs with no wasteful expenditure.
• Budget Management
• Implement measures to make financial savings
• Maintain effective health and safety environment, including completion of risk assessments and Tool box talks
• Monitor and enforce safety legal requirements on all electrical equipment.
• Participate in development and implementation of SOP’s
• Maintaining the agreed and signed Service Level Agreements
• Contract Performance management
• Facilitate payment processes for service providers on SAP
• Prepare Technical reports
• Implement effective workflow processes
• Manage purchasing for new equipment and repairs.
• Prepare Business cases
• Supervise the team to resolve any issues that arise out of work process and to ensure that solutions meet business requirements.
• Effective contracting and evaluation of Performance Management.
• Effective management of Employment Relations issues within the Business Unit.
• Manage the workload of the team.
• Effective briefing and communication with departmental staff.
• Provide direction on the attraction and retention of staff.
• Supervise staff
• Training of staff

MINIMUM REQUIREMENTS

• Diploma in Electrical/ Electro-Mechanical, Engineering N6 (NQF level 6) or Relevant qualification.
• Trade Test, Leadership Training will be an advantage.

EXPERIENCE

• 6 years’ experience in a maintenance and build environment.
• Experience in three phase electrical system, standby generators and UPS
• Experience in air conditioning plants, chillers, refrigerants, and water system
• Experience in leading a team.

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Duties and Responsibilities

Maintance and Repair

• Carry out routine maintenance for the Refrigeration equipment as per schedule to equipment is kept in working order.
• Do housekeeping and ensure log books are kept up-to-date.
• Do installations, minor repairs and modifications to the refrigeration equipment e.g. fans, pumps, and air-conditioning plants, when necessary to ensure that the equipment works according to set standards.
• On-the-job training of staff in basic skills to ensure that the department's work is done efficiently.
• Braising and soldering of copper and various pipes to ensure there are no leaks on system.
• Conduct regular plant and structures inspections in plant rooms.
• Do standby 24 hours a day to be available when any of the facilities break down.
• Installing pipework, valves, pumps and motors, and carrying out planned maintenance.
• Ensure adherence to health and safety, environment and quality.
• Complete breakdown and preventive maintenance work orders, create subsequent notifications, and provide feedback on work performed.
• Apply fault-finding techniques, conduct root cause failure analysis and regular plant inspections.
• Required to work shifts (including night shifts).

Governance, Risk and Compliance

• Carry out inspections of fans, pumps installations.
• Carry out changes and installations to various systems.
• Adhere to safety regulations and standard safe practices.

Inherent/Minimum Requirements

Qualifications and Experience

• National technical qualification certificate (N3).
• Be a qualified  Mechanical artisan.
• 5 Years’ experience in a maintenance and building environment.
• Be computer literate

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DUTIES AND RESPONSIBILITIES:

DEVELOPMENT AND IMPLEMENTATION OF STRATEGY

• Contribute and provide (technical) submissions to Divisional Strategy in alignment with the Corporate Plan and the Target Operating Model.
• Contribute to the business strategical requirement to develop the Opex and Capex investments
• Interpretation of tactical needs to enhance and promote technology infrastructures and customer user requirements and specifications
• Investigate and interpret business requirements in accordance to functional requirements workflows and international best  practises

MANAGED PROJECT

• Capex and Opex involvement to input into the project scope development,
• Provide in Capex Project with designs, risks, migration requirements, project implementations plans, integration system implementations,commissioning and workflows to deliver on functional requirements and avoid on-air disruptions
• Design innovative solutions and plan of in-area system projects with implementation and monitoring to their completion on-time and within constraints

FINANCE MOTIVATIONS

• Proper investigation & acceptable explanation of budget for motivations
• Accurate calculation and submission of Capex & Opex inputs into departmental budget
• Opex motivation submissions to ensure maintenance and systems sustainability
• Minor Capex motivation submissions to ensure new requirements are addressed
• Long-term maintenance matrix planning submissions to develop system and equipment life/cycle
• Long-term Capex motivational planning submissions
• Opex budget input to ensure adequate funds budgeting for future Financial Fiscal
• Asset management control; oversight of tracking and transfers. Updated Asset Register maintained as per Company Asset Management policy

MANAGED OPERATIONAL PERFOMANCE

• Agreed % of targets met; Agreed % of resources, equipment and facility availability
• Above average rating of SLA
• Products, processes, practices & equipment in line with SABC technical & operational broadcast standards
• Set service delivery standards and assist the team to achieve them
• Submission of ad-hoc incidence fault reports and resolutions to customers as required
• Accurate monthly reporting on deliverables (maintenance and tasks), non-conformance & flagging of potential risks with  provided solutions/mitigations
• Ensure fault reports in order to safeguard department facilities, equipment functional and shortfalls are adequately addressed
• Design, plan and control the delivery of technical tasks and projects to their completion on time & within agreed  specifications
• Ongoing monitoring with preventative and corrective deliverables in accordance with overall maintenance plans for all the areas
• Prevention of re-occurring faults and less than agreed fault target
• Set service delivery standards and lead the team to achieve them

SYSTEMS SUPPORT AND MAINTANCES

• Prevention of on-air technical faults to less than agreed SLA %
• Response time to match urgency for technical assistance in accordance with delivery requirements (in support of the % availability of the on air systems)
• Effective technical advice & support to users in order to reduce downtime
• Correct configuration & testing of digital equipment to ensure less than agreed % of technical on-air faults
• Compliance of upgrades with Original Equipment Manufacturer (OEM) specifications to ensure integrations with internal broadcasts systems
• Ensure virus free, secure, functional, streamlined and reliable digital systems
• Establish and sustain compatibility & integration between all digital systems
• Ongoing assessment of system functionality through logs & system checks
• Proper analysis of daily fault reports to identify & address non-compliance
• Technical inputs & specifications to support procurement of correct equipment and software
• Prevent re-occurring issues and workflow processes with the design of innovative solutions
• Monitor and control compliance with agreed planned & preventative maintenance schedule
• Monthly controlled digital equipment and systems failover tests to promote reliable system resilience and ensure full functional, reliable and backup recovery is sustained at all times
• Daily analysis of report logs and equipment against checklist to determine system health/ availability to identify and proactively correct non- compliance
• Monthly report of maintenance, system integrity and health of digital systems
• Daily/ Monthly backup of all system data in line with Broadcast Continuity
• Ensure Compliance of maintenance with Original Equipment Manufacturer (OEM) specifications and digital system requirements
• Development of checklists to promote proactive system health checks to ensure preventative and corrective initiatives
• Quarterly review and update of all technical documentation
• Design, update and monitor workflow drawing and technical drawing accuracy    
• Daily shift and monthly reporting of faults, tasks, risks, red flag escalations and status progress of deliverables
• Design and assist (when required) with rigging of facilities, ensuring the efficient and effective functionality and  subsequently dismantling of the complete infrastructure without existing facility disruptions (For OB facilities safe return to  the SABC base).
• Support (when required) all Outside Broadcast infrastructure in order to operate and adhere to technical, operational and  safety  specifications, maximising the utilisation of facilities and resources for successful recording, production and  broadcast

ENGINEERING

• Driving of all preliminary research activities on the best practises, cutting edge technologically advancements and enhancements to improve facility efficiency, effectivity and sustainability
• Designing fit-for-purpose innovative solutions in consultation with digital partners to create resolutions

GOVERNANCE AND OPERATIONAL COMPLIANCE

• Procurement of correct digital solution in line with customer requirements & Company Procurement policy & procedures
• Escalate Risk findings reported with corrective treatment plans 
• Monitor adherence to OHS and compliance with SABC Company Policies & Procedures
• Maintain discipline in accordance with company policies & procedure
• Compliance with OEM software licenses
• SOP developments to ensure broadcast sustainability and business continuity
• Design and implement a working Disaster Recovery Plan for the facilities/section to manage all potential broadcast failures
• Provide relevant information to both external and internal auditors for all audit engagements 
• Resolve and implement internal and external Audit recommendations
• Technical SCM support for project process (Bid Specification Committee, Bid Evaluation Committee and Bid Adjudication Committee)
• Adjust to ensure compliance in according with Enterprise Broadcast Architecture Framework (EBAF), broadcast standards (e.g. DVB, SMPTE, IEEE,  EBU), ISO’s and customer requirements
• Compliance of maintenance with manufacturer specifications & system requirements

ASSET MANAGEMENT

• 95% of assets verified annually
• Initiate & coordinate annual asset verification exercise (manual or scan)

MANAGED CUSTOMER SERVICE

• Customers served in technical proficient, friendly and helpful manner
• Monitor compliance of services rendered with customer request and address non- conformance
• Technical assistance & guidance to customers regarding capability of facilities and to provide best alternative options
• Attended resolutions to customer requests/ complaints
• Technical support and advice of customers re facilities, workflows and operations
• Internal and external client liaison regarding technical compliance
• Regular OEM engagements to understand current and future based needs, thereby providing expert innovative measures and solutions to all       aspects of  broadcast environment

MANAGED INDIVIDUAL & TEAM

• Compliance with performance management policies and procedures
• Performance agreements with manager annually
• Formal reviews conducted with manager and documented as per deadlines (Quarterly)
• Individual technical training, coaching and mentoring conducted on an ongoing basis to meet individual team members needs
• Technical training in accordance with SABC best practice guide
• Assist individuals development to set standards
• Assist individual with Career Development Plan (CDP)
• Contribute and assist in some managerial/ supervision activities, i.e. (Acting Capacity; Represent the department at some meetings, technical or operational administration)

QUALIFICATIONS

• 3 year National Diploma (S4/T3) in Electrical Engineering (Light Current, Communications, Computer Studies or Information Technology) (NQF6)
• IT Network knowledge Essential. Computer literate (A+) and Network knowledge (N+)

EXPERIENCE

• Minimum 7 years’ experience in Technical broadcast environment, of the 7 years a minimum of 3 years as Senior Technician level in technical maintenance, system support of broadcasting equipment and client services within a Broadcast Environment 

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KEY ACCOUNTABILITIES

• Contribute (technical) submissions to Divisional Strategy in alignment with the Corporate Plan and the Target Operating Model.
• Contribute to the business strategical requirement to develop the Opex and Capex investments
• Capex and Opex involvement to input into the project scope development,
• Participate in Capex project and system implementations, commissioning and workflows to deliver on functional requirements and avoid on-air disruptions.
• Submission of Minor Capex & Opex inputs into departmental budget
• Opex motivation submissions to ensure maintenance and systems sustainability.
• Minor Capex motivation submissions to ensure new requirements are addressed.
• Long-term Capex motivational planning assistance
• Agreed % of targets met; Agreed % of resources, equipment and facility availability.
• Above average rating of SLA
• Products, processes, practices & equipment in line with SABC technical & operational broadcast standards
• Adhere to service delivery standards and assist the team to achieve them.
• Submission of ad-hoc incidence fault reports and resolutions to customers as required.
• Prevention of on-air technical faults to less than agreed SLA %
• Response time to match urgency for technical assistance in accordance with delivery requirements (in support of the % availability of the on-air systems)
• Effective technical advice & support to users in order to reduce downtime.
• Correct configuration & testing of digital equipment to ensure less than agreed % of technical on-air faults.
• Compliance of upgrades with Original Equipment Manufacturer (OEM) specifications to ensure integrations with internal broadcasts systems.
• Participating in preliminary research activities on the best practises, cutting edge technologically advancements and enhancements to improve facility efficiency, effectivity and sustainability.
• Contributing and implementing fit-for-purpose innovative solutions in dialog with digital partners to create resolutions with principal team members.
• Contribute to the specification requirements in line with customer requirements & Company Procurement policy & procedures.
• Escalate Risk findings reported with corrective treatment plans.
• Ensure adherence to OHS and compliance with SABC Company Policies & Procedures
• Maintain discipline in accordance with company policies & procedures.
• Compliance with OEM software licenses
• SOP developments to ensure broadcast sustainability and business continuity.
• 95% of assets verified annually.
• Participate in annual asset verification exercise (manual or scan)
• Customers served in technical proficient, friendly and helpful manner.
• Maintain compliance of services rendered with customer request and address non-conformance.
• Technical assistance & guidance to customers regarding capability of facilities and to provide best alternative options.
• Attended resolutions to customer requests/ complaints.
• Compliance with performance management policies and procedures
• Performance agreements with manager annually
• Formal reviews conducted with manager and documented as per deadlines (Quarterly)
• Ad-hoc technical and operational presentation and training (In-house) provided on an ongoing basis.

MINIMUM REQUIREMENTS

• 3-Year National Diploma (S4/T3) in Electrical Engineering (Light Current) (Communications electronics, Digital electronics, Industrial electronics, Instrumentation) (NQF6)
• BTech for the Electrical Engineering for the above formal qualification an advantage.
• Driver’s License: OB - Code 10.
• Minimum of 5 years’ relevant experience in the technical broadcast environment (Radio and TV), of the 5 years a minimum of 1 year at a shift/standby competence (full performer) Technician level in technical maintenance, system support of broadcasting equipment and client services.