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  • Posted: Jun 27, 2025
    Deadline: Not specified
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    Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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    Manager, Relationship, Growth - Fourways , Montecasino

    Job Description

    • To grow and retain a portfolio of high-value Growth Segment relationships through partnering for growth by proactively providing a high-end differentiated service and value-adding solutions.

    Qualifications

    • Type of Qualification: First Degree
    • Field of Study: Business Commerce

    Experience Required

    Relationship Banking (Client Coverage)

    • Business & Commercial Banking
    • 3-4 years
    • Experience as a Business Banker/managing a portfolio in the entrepreneur environment is preferable. This experience provides an understanding of how businesses operate, as well as understanding the business risks, industry risks and financial requirements pertaining to the entrepreneur market. Previous experience as an Account Analyst or Relationship type role responsible for servicing business customers and preparing credit applications.

    go to method of application »

    Officer, Customer Liaison (Level 1) - Knysna, Main Road

    Job Description

    We are seeking a dedicated and customer-oriented individual to join our team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and ensuring their needs are met efficiently and professionally.

    • Warmly greet and assist customers as they enter the branch, creating a positive first impression
    • Identify and assess customer needs through active listening and questioning
    • Record and monitor customer inquiries, ensuring accurate documentation
    • Efficiently allocate customers to appropriate departments or specialists for further assistance
    • Provide basic information and guidance on bank products and services
    • Handle and resolve simple customer queries independently
    • Maintain a high level of integrity and adhere to ethical standards in all interactions
    • Collaborate with other team members to ensure smooth customer flow within the branch
    • Stay updated on bank policies, procedures, and product offerings to provide accurate information
    • Contribute to maintaining a clean and welcoming branch environment

    Qualifications

    • National Certificate (NQF5) or equivalent qualification

    Experience

    • 1-2 years of branch banking experience, focusing on customer service
    • Excellent communication and interpersonal skills
    • Proficiency in computer systems, including banking software
    • Strong problem-solving abilities and attention to detail
    • Customer-centric mindset with ability to work in a fast-paced environment
    • Basic knowledge of banking products and services (preferred)
    • Fluency in English and other local languages (advantageous)

    go to method of application »

    Universal Banker (Level 1) - WC, Robertson, 45 Kerk Street

    Job Description

    • We're looking for a results-driven Universal Banker with a proven track record of exceeding sales targets.
    • The successful candidate will be responsible for driving sales growth, developing and executing sales strategies, and providing exceptional customer service. To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the client within product and legislative (e.g., FAIS) parameters.

    Qualifications

    • National Certificate in Banking (NQF5 FAIS-recognized qualification or above), demonstrating a solid foundation in banking practices, financial services, and industry standards. This qualification ensures a high level of competency in financial advisory and intermediary services, in line with regulatory requirements.

    Required Experience:

    • 3-5 years’ experience in banking or financial services, with a focus on FAIS qualifications and financial advisory roles.
    • Proven and strong sales background, consistently achieving or exceeding sales targets through effective cross-selling and upselling of banking products (e.g., loans, credit cards, mortgages, savings, and investment solutions).
    • Demonstrated success in generating new business, building a robust sales pipeline, and driving revenue growth in a branch banking or contact centre environment.
    • In-depth knowledge of banking operations including account management, transaction processing, and client relationship management.
    • Strong understanding of banking products, policies, and regulatory compliance.
    • Excellent problem-solving skills with a focus on delivering exceptional customer service and ensuring client satisfaction.

    go to method of application »

    Officer, Customer Liaison (Level 1) - WC, Cape Town, Eerste River

    Job Description

    We are seeking a dedicated and customer-oriented individual to join our team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and ensuring their needs are met efficiently and professionally.

    • Warmly greet and assist customers as they enter the branch, creating a positive first impression
    • Identify and assess customer needs through active listening and questioning
    • Record and monitor customer inquiries, ensuring accurate documentation
    • Efficiently allocate customers to appropriate departments or specialists for further assistance
    • Provide basic information and guidance on bank products and services
    • Handle and resolve simple customer queries independently
    • Maintain a high level of integrity and adhere to ethical standards in all interactions
    • Collaborate with other team members to ensure smooth customer flow within the branch
    • Stay updated on bank policies, procedures, and product offerings to provide accurate information
    • Contribute to maintaining a clean and welcoming branch environment

    Qualifications

    • National Certificate (NQF5) or equivalent qualification

    Experience

    • 1-2 years of branch banking experience, focusing on customer service
    • Excellent communication and interpersonal skills
    • Proficiency in computer systems, including banking software
    • Strong problem-solving abilities and attention to detail
    • Customer-centric mindset with ability to work in a fast-paced environment
    • Basic knowledge of banking products and services (preferred)
    • Fluency in English and other local languages (advantageous)

    go to method of application »

    Universal Banker (Level 1) - WC, Hermanus, R43

    Job Description

    • We're looking for a results-driven Universal Banker with a proven track record of exceeding sales targets.
    • The successful candidate will be responsible for driving sales growth, developing and executing sales strategies, and providing exceptional customer service. To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the client within product and legislative (e.g., FAIS) parameters.

    Qualifications

    • National Certificate in Banking (NQF5 FAIS-recognized qualification or above), demonstrating a solid foundation in banking practices, financial services, and industry standards. This qualification ensures a high level of competency in financial advisory and intermediary services, in line with regulatory requirements.

    Required Experience:

    • 3-5 years’ experience in banking or financial services, with a focus on FAIS qualifications and financial advisory roles.
    • Proven and strong sales background, consistently achieving or exceeding sales targets through effective cross-selling and upselling of banking products (e.g., loans, credit cards, mortgages, savings, and investment solutions).
    • Demonstrated success in generating new business, building a robust sales pipeline, and driving revenue growth in a branch banking or contact centre environment.
    • In-depth knowledge of banking operations including account management, transaction processing, and client relationship management.
    • Strong understanding of banking products, policies, and regulatory compliance.
    • Excellent problem-solving skills with a focus on delivering exceptional customer service and ensuring client satisfaction.

    go to method of application »

    Officer, Customer Liaison (Level 1) - WC, Cape Town, Century Boulevard

    Job Description

    We are seeking a dedicated and customer-oriented individual to join our team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and ensuring their needs are met efficiently and professionally.

    • Warmly greet and assist customers as they enter the branch, creating a positive first impression
    • Identify and assess customer needs through active listening and questioning
    • Record and monitor customer inquiries, ensuring accurate documentation
    • Efficiently allocate customers to appropriate departments or specialists for further assistance
    • Provide basic information and guidance on bank products and services
    • Handle and resolve simple customer queries independently
    • Maintain a high level of integrity and adhere to ethical standards in all interactions
    • Collaborate with other team members to ensure smooth customer flow within the branch
    • Stay updated on bank policies, procedures, and product offerings to provide accurate information
    • Contribute to maintaining a clean and welcoming branch environment

    Qualifications

    • National Certificate (NQF5) or equivalent qualification

    Experience

    • 1-2 years of branch banking experience, focusing on customer service
    • Excellent communication and interpersonal skills
    • Proficiency in computer systems, including banking software
    • Strong problem-solving abilities and attention to detail
    • Customer-centric mindset with ability to work in a fast-paced environment
    • Basic knowledge of banking products and services (preferred)
    • Fluency in English and other local languages (advantageous)

    go to method of application »

    Officer, Customer Liaison (Level 1) - WC, Wellington, 34 Jan Van Riebeeck Street

    Job Description

    We are seeking a dedicated and customer-oriented individual to join our team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and ensuring their needs are met efficiently and professionally.

    • Warmly greet and assist customers as they enter the branch, creating a positive first impression
    • Identify and assess customer needs through active listening and questioning
    • Record and monitor customer inquiries, ensuring accurate documentation
    • Efficiently allocate customers to appropriate departments or specialists for further assistance
    • Provide basic information and guidance on bank products and services
    • Handle and resolve simple customer queries independently
    • Maintain a high level of integrity and adhere to ethical standards in all interactions
    • Collaborate with other team members to ensure smooth customer flow within the branch
    • Stay updated on bank policies, procedures, and product offerings to provide accurate information
    • Contribute to maintaining a clean and welcoming branch environment

    Qualifications

    • National Certificate (NQF5) or equivalent qualification

    Experience

    • 1-2 years of branch banking experience, focusing on customer service
    • Excellent communication and interpersonal skills
    • Proficiency in computer systems, including banking software
    • Strong problem-solving abilities and attention to detail
    • Customer-centric mindset with ability to work in a fast-paced environment
    • Basic knowledge of banking products and services (preferred)
    • Fluency in English and other local languages (advantageous)

    go to method of application »

    Officer, Customer Liaison (Level 1)

    Job Description

    We are seeking a dedicated and customer-oriented individual to join our team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and ensuring their needs are met efficiently and professionally.

    • Warmly greet and assist customers as they enter the branch, creating a positive first impression
    • Identify and assess customer needs through active listening and questioning
    • Record and monitor customer inquiries, ensuring accurate documentation
    • Efficiently allocate customers to appropriate departments or specialists for further assistance
    • Provide basic information and guidance on bank products and services
    • Handle and resolve simple customer queries independently
    • Maintain a high level of integrity and adhere to ethical standards in all interactions
    • Collaborate with other team members to ensure smooth customer flow within the branch
    • Stay updated on bank policies, procedures, and product offerings to provide accurate information
    • Contribute to maintaining a clean and welcoming branch environment

    Qualifications

    • National Certificate (NQF5) or equivalent qualification

    Experience

    • 1-2 years of branch banking experience, focusing on customer service
    • Excellent communication and interpersonal skills
    • Proficiency in computer systems, including banking software
    • Strong problem-solving abilities and attention to detail
    • Customer-centric mindset with ability to work in a fast-paced environment
    • Basic knowledge of banking products and services (preferred)
    • Fluency in English and other local languages (advantageous)

    go to method of application »

    Universal Banker (Level 1) - WC, Cape Town, 30 Tokai Road

    Job Description

    • We're looking for a results-driven Universal Banker with a proven track record of exceeding sales targets.
    • The successful candidate will be responsible for driving sales growth, developing and executing sales strategies, and providing exceptional customer service. To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the client within product and legislative (e.g., FAIS) parameters.

    Qualifications

    • National Certificate in Banking (NQF5 FAIS-recognized qualification or above), demonstrating a solid foundation in banking practices, financial services, and industry standards. This qualification ensures a high level of competency in financial advisory and intermediary services, in line with regulatory requirements.

    Required Experience:

    • 3-5 years’ experience in banking or financial services, with a focus on FAIS qualifications and financial advisory roles.
    • Proven and strong sales background, consistently achieving or exceeding sales targets through effective cross-selling and upselling of banking products (e.g., loans, credit cards, mortgages, savings, and investment solutions).
    • Demonstrated success in generating new business, building a robust sales pipeline, and driving revenue growth in a branch banking or contact centre environment.
    • In-depth knowledge of banking operations including account management, transaction processing, and client relationship management.
    • Strong understanding of banking products, policies, and regulatory compliance.
    • Excellent problem-solving skills with a focus on delivering exceptional customer service and ensuring client satisfaction.

    go to method of application »

    Team Leader, Universal Banking - WC, Cape Town, 75 A Z Berman Drive

    Job Description

    To manage and develop a team and all other available resources (people, process and systems) within the branch to entrench a strong client-focused culture that will enable high-quality service to all customers.

    • Strategic Leadership and Team Development: Provide strategic direction to align with organizational goals, implement performance management systems, oversee training programs, and foster a culture of continuous improvement.
    • Operational Excellence and Compliance: Ensure adherence to regulatory requirements, manage resources effectively, streamline processes, and mitigate risks while maintaining compliance and operational efficiency.
    • Customer and Business Growth Focus: Develop strategies to enhance customer satisfaction, analyze market trends for growth opportunities, and represent the branch in high-level engagements to achieve financial and performance targets.

    Qualifications

    • National Diploma (NQF6 FAIS recognized qualification)

    Required Experience

    • Extensive experience in Personal and Private Banking, including managing client relationships, delivering tailored banking solutions, and meeting diverse client needs.
    • 5–7 years of proven front-line banking experience, with expertise in client interactions, transaction management, compliance, and resolving complex queries.
    • Strong knowledge of retail and business banking products, cross-selling strategies, and advising clients on achieving financial goals through tailored solutions.
    • Experienced in leading and managing sales teams, including setting targets, driving performance, coaching, and implementing sales strategies to achieve organizational objectives.

    go to method of application »

    Universal Banker (Level 1) - , WC, Cape Town, Capegate Boulevard

    Job Description

    • We're looking for a results-driven Universal Banker with a proven track record of exceeding sales targets.
    • The successful candidate will be responsible for driving sales growth, developing and executing sales strategies, and providing exceptional customer service. To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the client within product and legislative (e.g., FAIS) parameters.

    Qualifications

    • National Certificate in Banking (NQF5 FAIS-recognized qualification or above), demonstrating a solid foundation in banking practices, financial services, and industry standards. This qualification ensures a high level of competency in financial advisory and intermediary services, in line with regulatory requirements.

    Required Experience:

    • 3-5 years’ experience in banking or financial services, with a focus on FAIS qualifications and financial advisory roles.
    • Proven and strong sales background, consistently achieving or exceeding sales targets through effective cross-selling and upselling of banking products (e.g., loans, credit cards, mortgages, savings, and investment solutions).
    • Demonstrated success in generating new business, building a robust sales pipeline, and driving revenue growth in a branch banking or contact centre environment.
    • In-depth knowledge of banking operations including account management, transaction processing, and client relationship management.
    • Strong understanding of banking products, policies, and regulatory compliance.
    • Excellent problem-solving skills with a focus on delivering exceptional customer service and ensuring client satisfaction.

    go to method of application »

    Universal Banker (Level 1) - WC, Cape Town, Doncaster Road

    Job Description

    • We're looking for a results-driven Universal Banker with a proven track record of exceeding sales targets.
    • The successful candidate will be responsible for driving sales growth, developing and executing sales strategies, and providing exceptional customer service. To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the client within product and legislative (e.g., FAIS) parameters.

    Qualifications

    • National Certificate in Banking (NQF5 FAIS-recognized qualification or above), demonstrating a solid foundation in banking practices, financial services, and industry standards. This qualification ensures a high level of competency in financial advisory and intermediary services, in line with regulatory requirements.

    Required Experience:

    • 3-5 years’ experience in banking or financial services, with a focus on FAIS qualifications and financial advisory roles.
    • Proven and strong sales background, consistently achieving or exceeding sales targets through effective cross-selling and upselling of banking products (e.g., loans, credit cards, mortgages, savings, and investment solutions).
    • Demonstrated success in generating new business, building a robust sales pipeline, and driving revenue growth in a branch banking or contact centre environment.
    • In-depth knowledge of banking operations including account management, transaction processing, and client relationship management.
    • Strong understanding of banking products, policies, and regulatory compliance.
    • Excellent problem-solving skills with a focus on delivering exceptional customer service and ensuring client satisfaction.

    go to method of application »

    Universal Banker (Level 1) - Cape Town, Century Boulevard

    Job Description

    • We're looking for a results-driven Universal Banker with a proven track record of exceeding sales targets.
    • The successful candidate will be responsible for driving sales growth, developing and executing sales strategies, and providing exceptional customer service. To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the client within product and legislative (e.g., FAIS) parameters.

    Qualifications

    • National Certificate in Banking (NQF5 FAIS-recognized qualification or above), demonstrating a solid foundation in banking practices, financial services, and industry standards. This qualification ensures a high level of competency in financial advisory and intermediary services, in line with regulatory requirements.

    Required Experience:

    • 3-5 years’ experience in banking or financial services, with a focus on FAIS qualifications and financial advisory roles.
    • Proven and strong sales background, consistently achieving or exceeding sales targets through effective cross-selling and upselling of banking products (e.g., loans, credit cards, mortgages, savings, and investment solutions).
    • Demonstrated success in generating new business, building a robust sales pipeline, and driving revenue growth in a branch banking or contact centre environment.
    • In-depth knowledge of banking operations including account management, transaction processing, and client relationship management.
    • Strong understanding of banking products, policies, and regulatory compliance.
    • Excellent problem-solving skills with a focus on delivering exceptional customer service and ensuring client satisfaction.

    go to method of application »

    Manager, Support, Enterprise Banking

    Job Description

    • Responsible to lead a team of support bankers that will provide a proficient support function to the Enterprise Multi-Channel and Portfolio segment teams by understanding what matters to the client. To take responsibility for end-to-end people management practices, high-risk routine compliance and client experience.

    Qualifications

    • Type of Qualification: Secondary/High school/A levels/Matric
    • Field of Study: Not applicable
    • Licenses & Certifications: FAIS Representative

    Experience Required
    Enterprise Direct Propositions

    • Business & Commercial Banking
    • 5-7 years
    • Previous experience in leading teams, as well as experience in risk and credit.

    go to method of application »

    Specialist, Functional Support

    Job Description

    • To maintain service and application stability, availability and reliability through the facilitation of the various Service Management processes and associated activities.
    • To provide level two technical support coupled with business or domain knowledge to ensure continued and quality service across geographies. Interpret complex cross functional and multi-geography data and provide recommendations to improve technology resilience.

    Qualifications

    • Type of Qualification: First Degree
    • Field of Study: Information Studies
    • Type of Qualification: First Degree
    • Field of Study: Information Technology

    Experience Required
    Delivery Enablement

    • Technology

    5-7 years

    • Experience gained in providing level 2 technical support to an area of the business. Gain understanding and experience of the various disciplines within technology and how these relate to each other.

    5-7 years

    • Proven experience in application of service management processes and frameworks with key competencies in:

    Service Monitoring:

    • Oversee the performance of IT services and ensure they meet predefined service levels.

    Incident Management:

    • Handle and resolve service disruptions quickly to minimize downtime.
    • Coordinate with technical teams for rapid restoration of services.

    Problem Management:

    • Conduct root cause analysis (RCA) for recurring issues.

    Change Management:

    • Manage and document changes to IT services to minimize risk and impact on the business.

    Reporting:

    • Create and analyse service performance reports to inform management and stakeholders.
    • Track performance metrics (e.g., uptime, response times) against Service Level Agreements (SLAs).

    Customer Support & Relationship Management

    • Collaborate with the service desk to improve user satisfaction.

    go to method of application »

    Engineering Lead, API (Full Stack Developer)

    Qualifications

    • Type of Qualification: Post Graduate Degree
    • Field of Study: Information Technology

    Experience Required
    Software Engineering

    • Technology

    More than 10 years

    • Broad experience in translating business and functional requirements into technical specifications and developing the programming code to create the solutions

    More than 10 years

    • Proven ability to work effectively as both a team leader and as a member of a small team of technical staff working in an agile development environment. Track record in capability and competency building and coaching of staff is required. Minimum 5-7 years' experience as a manager running a portfolio of 20+ technical experts.

    Key Responsibilities

    • API Strategy Execution: Drive the implementation of BCB’s API-first strategy, aligning with the broader enterprise architecture and leveraging CIB APIs where appropriate.
    • Domain Service Engineering: Design and build modular, headless domain services that decouple business logic from presentation layers, enabling omnichannel delivery.
    • Platform Enablement: Lead the development of foundational services for BCB Platforms, ensuring alignment with BIAN standards and integration with existing systems.
    • Architecture & Governance: Collaborate with the Architecture Governance Committee to define and socialize milestone architectures, including orchestration and customer profile services.
    • Technical Leadership: Mentor and guide a team of engineers, ensuring adherence to modern software engineering practices, including CI/CD, test automation, and cloud-native development.
    • Stakeholder Engagement: Work closely with product owners, architects, and business stakeholders to translate requirements into technical solutions that deliver business value.

    Method of Application

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