Hot New Vacant Jobs at Absa Group Limited (Absa)

Job Description

• Execute all of the monitoring/audit phases - planning and scoping (identification of risks and controls), fieldwork (execution of design and operating effectiveness assessments) and reporting (ensure audit observations and planned actions are agreed with management for factual accuracy).
• Ensure that delivery adheres to the Compliance Assurance Methodology and quality standards.
• Prepare monitoring/audit observations and make sure that they are concise, factually accurate and cover all of the significant issues. The observations must be insightful, address the root causes, and have agreed actions that fully mitigate the risk.

Stakeholder engagement and Portfolio management

• Develop and maintain relationships with business (including 1and 2 Line of Defence) and actively monitor the compliance risk profile of the business to inform assurance planning, reporting and delivery.
• Support the Combined Assurance effort across the 3 LOD to strengthen the control environment.

​Knowledge and skills

• Practical experience of development and execution of IT General and Application Controls, analytics programs to assess risk and related control environments as part of an internal or external audit role/function, or as part of a risk management function
• In-depth working knowledge of GRC systems and integration with Data Lakes (e.g. Auditbond, Archer GRC, Hadoop & AWS Data Lakes)
• In-depth knowledge of relevant financial regulations and industry best practices.

Advantageous:

• Practical knowledge of data mining, data analysis and visualization techniques
• Advantageous - Cyber security skill and experience such as security assessments, firewall wall configuration, DevSecOps, etc.
• Experience doing technology or cyber security audit or assurance work
• CISA - Certified Information Systems Auditor; CIA - Certified Internal Auditor;  CFSA - Certified Financial Services Auditor; CCSA - Certification in Control Self-Assessment
• Cyber security industry accreditation/certification (e.g. CND, S+, CEH, ISO 27000)
• Knowledge of data Visualisation/Dashboards tools/RPA

Education

• B Degree (e.g. Commercial, Informatics, Statistics, Computer Science, Audit)
• Programming / software development experience
• Min of 5 years in compliance, risk management or audit within a financial institution

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Key Accountabilities:

Quality & Risk Management

• Demonstrate good knowledge of all Retail products.
• Manage and maintain the existing assigned product workflow by being proactive via timeous actions; needs analysis, quality manual pays/no pay decision making, limit decreases / once off repayments, arrangements, reductions on facilities and quality educational discussions per product including the alignment of fees, charges, and debit order etc. to ensure optimal account management whilst mitigating the risk.
• The core functions include performing high-quality overdraft reviews, to rehabilitate high-risk customers ensuring adaptability and flexibility in line with Absa’s risk appetite.
• Leverage a portfolio view of the customer through collaboration with other departments taking all components into account when making decisions.
• Where appropriate, interact with various business units and branch networks to help make informed decisions.
• Manage and maintain the existing assigned workflow by utilizing various systems /tools and strategies provided, to identify and mitigate the risk in the portfolio

Compliance and Process

• Be effective and efficient throughout the account management process by adhering to the developed policy and processes, adequately assessing risk whilst adhering to agreed turnaround times.
• Adhere to governance, regulatory and legislative requirements during execution of duties.
• Adhere to the ABSA general and Credit specific policies, processes, manuals, circulars, and call scripts (where applicable) to minimize risk to the Bank.
• Understand and contribute to the department’s reputation, credibility, and viability to ensure that all behavior is aligned to the Absa Values.
• Utilize feedback from performance discussions and Quality checks to demonstrate continuous improvement in quality and efficiency.
• Feedback and process issues to management, including where issues are found with the workflow tools or prioritization of accounts

Customer and Stakeholder Management

• Provide our internal customers (i.e., other internal business units) with excellent support and service
• Comply with the sunset rule when dealing with customers in Existing Customer Management Portfolio’s
• Balance the needs of our customers with the Bank's risk appetite to achieve the best possible outcome for both the client and the Bank.
• Effectively manage and maintain customer relationships in line with business quality standards.
• Acknowledge and resolve complaints at first point of contact wherever possible and report events to management.
• Demonstrate the willingness and ability to perform on the best level to ensure personal alignment to ABSA's values and vision of a Higher Performing Organization.

Teamwork 

• Encourage all team members to perform in a similar manner, to meet all objectives and deliver outstanding performance on an ongoing basis.
• Attendance to team meetings and contribute fully, including suggesting ways to improve customer service and meet individual and team targets.
• Contribute to an environment of mutual support by sharing knowledge with other team members.
• Be part of the solution by identifying challenges and working together with the Team Manager to put appropriate actions in place.
• Escalate concerns or challenges in a constructive and positive manner.
• Be open to cross-skilling to enhance prospects

Personal Development

• Display leadership by taking ownership in the team and live the Absa Values (walk the talk).
• Coach and mentor peers through on the job training to ensure a transfer on knowledge and consistency in the ways of working.
• Comply with Human Resource policies and governance by means of Employee Self-Service.
• Ensure  that  an  agreed  personal  development  (PD) plan  is  in  place  to  enhance  own performance and development.
• Complete all compulsory training and attestations.
• Create a climate conducive for sustainable employee engagement, i.e. participating in the Employee opinion survey

Education: 

• NQF Level 6 (Risk/ Credit Management)/ 3-year National Diploma/Higher Certificate
• 1 to 2 years credit management experience or similar
• At least three years' relevant banking experience

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Job Description

• Administration: Effectively fulfil all required administrative duties, including tracking and reporting 
• Customer Experience: To provide service excellence and achieve customer satisfaction 
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards 

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Job Description

• Administration: Effectively fulfil all required administrative duties, including tracking and reporting 
• Customer Experience: To provide service excellence and achieve customer satisfaction 
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards 

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Objectives:

• To manage key stakeholder relationships within the province for the wholesale, retail and franchise sector 
• To attract quality new business into Business Bank
• To achieve contracted advanced growth targets
• To achieve contracted cross sell targets
• To maintain an acceptable risk profile of all new business acquired through proper financial analysis and high-quality applications to Credit
• The Acquisition Dealmaker reports to the Head of Wholesale, Retail and Franchise with support from the National Business Development Managers that are responsible for the various sub sector focuses i.e. Restaurant & Quick Service Restaurants, Wholesale and Retail FMCG, Automotive and Consumer Services.

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

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Job Description

• Administrative and operations support and advice: Provide specialist administrative and operations support and advice against standard operating procedures 
• Ad Hoc duties: Provide support to customers and team as required on an ongoing basis 
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards 

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Job Description

Accountability:  Capital Markets and Advisory Legal Support to Business & Functions & Legal Risk Management 

• Act as the principal legal advisor to relevant business heads and relevant internal committees by providing legal advice, counsel and guidance on the full range of legal issues relating to Trade and working capital, cash management and investor services.
• Assist in ensuring the Legal Principal Risk Framework for the cluster is properly embedded and accurately interpreted to reflect regulatory requirements and ethical standards so that well-informed, ethical and responsible decisions can be reached.
• Work closely with and report to the Head Capital Markets and Advisory Legal on all aspects of Legal Risk Management in the cluster business unit.
• Monitor, control and reduce the Group's internal and external Legal spend, while remaining within the Group's Risk appetite as determined by the board.
• Actively manage the total cost (internal and external), of providing effective legal support and legal risk management to ensure the optimal mix of internal and externally provided legal support.
•  Establish and build relationships with potential external Legal Counsel and make recommendations to on which external firm/s to use for which legal component.
• Monitor the overall performance of such external counsel and ensure performance standards are as agreed and are being adhered to.
• Develop and market the Legal function as an advisory, ambassadorial, enabling and enforcing function and make use of appropriate communication channels to ensure that there is a broad understanding within the business unit for the services provided.
• Participate in industry associations and act as trusted advisor to heads of business/infrastructure teams, industry bodies and relevant internal committees.
• Provide legal solutions for commercial problems while demonstrating sound judgement and decision-making skills.

Education and Experience Required

• B-degree in Law: LLB NQF Level 7
• Admitted attorney
• Preferred: Post Graduate diploma or Masters Degree in Banking, Corporate or Commercial Law
• Relevant experience (at least 10 years) as an in-house legal counsel in a financial institution, other corporate, in a reputable law firm.
• Relevant experience operating in multiple jurisdictions across Africa.
• General knowledge of bank regulations required.

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Key Responsibilities:

Business Analysis and Requirements Gathering:

• Collaborate with stakeholders to understand business needs, issues, and priorities.
• Maintain a list of tasks and issues raised by Global Compliance, Technology, and Operations.
• Gather and document functional requirements specification.

Subject Matter Expertise:

• Develop a solid understanding of functional capabilities within relevant areas and products.
• Act as a go-to resource for product-related queries.

Project Leadership:

• Assist the Product Owner and Application Manager in leading, directing, and reviewing all technology product activities.
• Ensure appropriate business processes and workflows are followed.
• Assist in driving the payments execution team to meet delivery dates.

Quality Assurance:

• Lead and oversee all Testing and QA activities within the project lifecycle.
• Provide feedback to QA resources.

Technical Skills and Experience:

• Proficiency in DB2, IMS, SQL for data querying and manipulation.
• Knowledge of the Mainframe Application.
• Knowledge of data modeling and database schemas.
• 8 - 10+ years business & systems analysis experience
• Experience in working with multidisciplinary teams
• Experience in Waterfall, Agile Methodology & working embedded within an Agile team / teams
• Knowledge of the SLDC.
• Banking domain experience, preferred.
• Expertise in Systems Design & Integration, Business Continuity Management & Disaster Recovery

Payment Systems Knowledge:

• Understand ISO standards related to financial transactions.
• Familiarity with RSA Domestic Low Value payments and messaging protocols.

Education

• Bachelor's Degree: Information Technology

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Job Description

Accountability: Managing end to end process across clusters (70%)

• Ensure alignment of process with organisational strategy; take accountability for relevant processes within area of responsibility and ensure delivery and maintenance of standardised processes and controls
• Owner of the end-to-end business process including defining the goals, objectives and KPI's, and performance management thereof
• Plan, implement and develop operating procedures for relevant area and updating process documentation
• Agree hand-ins and hand-offs with other process owners across FC
• Constantly review and improve processes (automation included) to drive and implement a sustainable and effective process in support of quality and accuracy
• Drive sustainable cost and processing efficiencies through continuous innovation, industry benchmarking and alignment to best practices
• Act as escalation and decision point for operational decisions related to specific process, including issue resolution
• Ensure cluster SMEs are aware of any issues in BAU process
• Ownership of accounting control responsibilities for key FC initiatives that impact process.
• Management of relevant executors of processes within ambit of control including co-ordination and management of capability and performance
• Change Management including facilitating change in process within scope of deliverables
• Identify process-specific risks and work with Process Architect to mitigate risks

Accountability: Lead a team of individuals to drive performance through motivation and employee engagement (30%)

• Act as the process lead for Group financial accounting and reporting, including taxation, month end close and ARO centre;
• Manage effective delivery of outputs to ensure high quality and efficient process;
• Work with process owners to unpack and redesign processes to obtain optimal efficiency in Accounting Control and Financial Control;
• Oversee execution and review of AC processes;
• Resolve issues and attend meetings related to process;
• Represent accounting control on operations committee for projects related to process;
• Support head of Accounting Control with strategic view for the function.

Role/Person Specification

Knowledge and Skills:

• IFRS, accounting and reporting
• Proven senior stakeholder management
• SAP or similar ERP system
• Basic understanding of accounting data flows
• Problem solving
• Interpersonal skills
• Management and leadership

Education and Experience:

• Honours/Masters-degree in (Accounting) (NQF level 7)
• CA SA
• Experience managing financial statement and disclosure processes and process improvement
• Control environment understanding and monitoring experience
• Previous people management experience will be beneficial.
• 5-6 year post articles with a minimum of 3 years’ experience in leadership or management position