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  • Posted: Jun 22, 2022
    Deadline: Not specified
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  • TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy. The platform is a home for creative expression through videos that create a genuine, inspiring, and joyful experience. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul,...
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    Digital Natives / E-commerce Pod Lead - South Africa

    Responsibilities

    • Work as a consultant with key clients in the Digital native / ecommerce vertical to position TikTok as a strategic business partner.
    • Develop and maintain multi level relationships with clients and agency stakeholders to support & guide clients on their digital native journeys.
    • Develop & define measurement frameworks and metrics that go in line with the performance and growth objectives for clients and for the business.
    • Leverage crossfunctional teams on structuring and executing operational and strategic initiatives to ensure the highest level of servicing and business growth.
    • Develop and implement an education and enablement program to continually level up clients on the industry and the TikTok solutions.

    Qualifications

    • BA/BS degree in marketing, advertising, technology or media field.
    • Five to Ten years of experience in advertising sales, tech, startup or related business development or strategy function.
    • Demonstrated understanding of digital media platforms and ad metrics.
    • Demonstrated experience in working with crossfunctional teams.
    • Excellent verbal and written English.
    • Experience with analyzing data and delivering insights.
    • Selfstarter, fast learner with a cando spirit.
    • Ability to travel domestically and internationally as needed.

    go to method of application »

    Content Partnerships Lead - Emerging vertices

    Job Description: 

    • Develop a comprehensive localized strategy to drive creator development and growth pipeline for one (or more) vertical, with a focus on PGC/PUGC (top creators, publishers, public figures) 
    • Work with global vertical team in resource management, as well as rollout out of content vertical strategies adapting local insights 
    • Work with Local Head of Ops to define unique content verticals to suit local market needs 
    • Lead local content partnership teams to acquire, onboard and foster strong relationships with content partners 
    • Track, analyze and drive to optimize the performance of local content partners

    Qualifications

    • Bachelor's degree or above, with minimum of 2+ years of experience in technology/social media/digital media/content production field. 
    • 2+ years of project management or event planning experience. 
    • In-depth domain knowledge about the content vertical. 
    • Existing relationships with both a network of top content creators/ influencers and content partners to lead them towards partnership.
    • Experience and proven ability to lead a team. 
    • Strong organizational skills with the ability to skillfully manage multiple teams, projects and diverse stakeholders. 
    • Experience with cross-functional communication and stakeholder management. 
    • Ability to adapt to business needs and work in a fast-paced environment. 
    • Proficient in creating presentations and easily digestible reports and feedback through tools like Powerpoint. 
    • Passionate about the incubation and expansion of local content, and content creators.
    • Highly organized and detail-oriented with a proactive work-style.
    • Able to work in a fast-paced and multicultural environment.
    • Excellent communicator in written and verbal form. 
    • This position will be based in South Africa, Nigeria or Kenya

    go to method of application »

    Content Partnerships Lead - Sports

    Job Description:

    • Develop a comprehensive localized strategy to drive creator development and growth pipeline for one (or more) vertical, with a focus on PGC/PUGC (top creators, publishers, public figures)
    • Work with global vertical team in resource management, as well as rollout out of content vertical strategies adapting local insights
    • Work with Local Head of Ops to define unique content verticals to suit local market needs
    • Lead local content partnership teams to acquire, onboard and foster strong relationships with content partners
    • Track, analyze and drive to optimize the performance of local content partners

    Qualifications

    • Bachelor's degree or above, with minimum of 2+ years of experience in technology/social media/digital media/content production field.
    • In-depth domain knowledge about the content vertical.
    • Existing relationships with both a network of top content creators/ influencers and content partners to lead them towards partnership.
    • Experience in sports management/sports events/sports landscape in SSA.
    • Experience and proven ability to lead a team.
    • Strong organizational skills with the ability to skillfully manage multiple teams, projects and diverse stakeholders.
    • Experience with cross-functional communication and stakeholder management.
    • Ability to adapt to business needs and work in a fast-paced environment.
    • Proficient in creating presentations and easily digestible reports and feedback through tools like Powerpoint.
    • Passionate about the incubation and expansion of local content, and content creators.
    • Highly organized and detail-oriented with a proactive work-style.
    • Able to work in a fast-paced and multicultural environment.
    • Excellent communicator in written and verbal form.
    • This position will be based in South Africa, Nigeria or Kenya.

    go to method of application »

    Security Operations Manager - METAP

    In this role you will:

    • deliver exemplary security support services to multiple sites, including the deployment of high-performing guard teams.
    • respond to local incidents in a professional, timely manner.
    • establish excellent cross-functional relationships; working closely with external partners (e.g. law enforcement, local first responders).
    • maintain site risk assessment documentation.
    • support new office projects.

    Responsibilities

    • Support the delivery of day-to-day physical security operations across multiple sites, including overseeing the deployment of local teams (guard, reception, and/or SOC services) commensurate with the risk profile and operational demands of each site.
    • Ensure site risk assessment documentation remains accurate and up-to-date.
    • Respond to physical security incidents at sites within the region, including incident reporting and after-action-reviews, and where necessary, conduct robust investigations to effectively assess and triage.
    • Plan and lead physical security onboarding and training of security personnel at sites within the region to ensure highly professional and consistent service delivery.
    • Support the management of guarding vendors. Ensure high quality operational vendor performance in line with key performance indicators (KPIs) and support with invoices and purchase requisitions/orders.
    • Deliver interactive and engaging employee security awareness training and participate in table-top exercises.
    • Update and maintain site emergency response plans covering response protocols for medical, fire, and other workplace emergencies.
    • Support the event security program, including conducting offsite venue risk assessments, to help promote a safe, consistent and structured approach to event management.
    • Support new office projects including security design of office space.
    • Strong liaison relationships with local first responders and law enforcement. Establish and maintain cooperative operating procedures with property management staff related to emergency building evacuations and other site incidents.

    Qualifications

    • 5+ years of experience in corporate security (as a contractor or full-time employee), with at least 2+ years in a security management role.
    • Undergraduate/Master's degree (and/or equivalent experience).
    • Experience managing security operations across multiple sites with a track record of high performance and increasing responsibilities.
    • Technically astute with working knowledge of physical access control systems, video management systems, and visitor management systems.
    • Ability to update and maintain robust site documentation including checklists, post orders, and standard operating procedures.
    • Experience supporting new office security deliverables (e.g. Conducting risk assessments, high-level design of access control, CCTV and other technical security controls).
    • Experience participating in guarding RFPs and supervising contract personnel, including hiring, training, developing, and managing performance.
    • Skilled operator comfortable dealing with a variety of acute incidents.
    • Experience supporting business events (e.g. venue risk assessments).
    • Excellent verbal and written ability with strong stakeholder management skills.
    • Sound problem-solving skills and comfortable working under pressure and delivering within tight timeframes.
    • Ability to travel to other offices, sometimes at short notice; respond to emergencies after-hours; and to work nights, weekends, and/or holidays as operational needs demand.
    • Other languages spoken a plus.

    go to method of application »

    Partnership Manager - Growth - South Africa

    Responsibilities:

    • Client Relationship Management
    • Establish and manage client relationships with agencies
    • Drive deals to closure.
    • Retain and grow revenue from advertisers.
    • Provide clients with the highest level of sales and customer service.
    • Collaborate with internal teams globally across product, marketing, legal, engineering and sales.
    • Develop agency plans with the assigned agency team and internal cross-functional teams to further develop our managed agencies.
    • Manage and grow primary agency relationships including media planners and buyers
    • Optimize growth through strategic agency-wide projects.

    Product Management

    • Brainstorm, identify, and implement advertising solutions on products to deliver measurable results for clients.
    • Serve as an external product consultant on properties that are owned and operated in MENAT.
    • Analyze data and glean insights to execute the client strategy and marketing solutions.

    Campaign Planning and Management

    • Facilitate clients’ ad campaigns from start to finish.
    • Manage internal account operations including account set up etc.
    • Plan and build compelling story-lines and data-driven presentations that are customized to clients’ business and problems.

    Qualifications

    • Excellent verbal and written English.
    • BA/BS degree in marketing, advertising, technology or media field.
    • 3-8 years of experiences in advertising sales and development, or a related sales support function.
    • Demonstrated understanding of digital media platforms and ad metrics.
    • Demonstrated experience in working with cross-functional teams.
    • Experience with analyzing data and delivering insights.
    • Self-starter, fast learner with a can-do spirit.
    • Ability to travel domestically and internationally as needed.

    go to method of application »

    TikTok Content Operations Lead- Sub-Saharan Africa

    As TikTok Content Operations Lead for Sub-Saharan Africa you will partner with the GM of METAP and other regional heads on ways we can support, innovate and effectively grow our content ecosystem in this market. You will also track, manage and report on our content partnership ecosystem and its impact on the platform.

    The successful candidate will have a background in developing creator communities and entrepreneurial experience. You also have the instincts to understand and implement new content formats that drive explosive audience engagement. Having a track record of bringing content ideas to life preferably through social platforms, the latest apps and tools is preferable but not mandatory.

    Responsibilities:

    • Adapt global and regional content strategies by applying insights from local markets.
    • Develop local content partnership teams to execute against global corporate level, regional level creator strategies, as well as project‑based targets.
    • Define unique content vertical to suit local content demand.
    • Execute creator community programs at the local level.
    • Understand local content ecosystem, identify market trends, brainstorm aspirational ideas, and drive local content growth and audience engagement.
    • Identify areas for improvement and evangelize creator partner management workflow by facilitating alignment and efficiency through data-driven methodologies.
    • Partner with the sales, product, comms, marketing, user growth, T&S, legal, and policy teams to support, innovate and effectively grow the user base and serve as the local spokesperson.

    Qualifications

    • 10+ years of relevant industry experience in content operations or development, marketing, content partnerships, and/or multi-channel content programming.
    • Deep understanding of the content and media business landscape in Sub-Saharan Africa; familiarity with both traditional and advanced digital marketing channels; Strong insight into digital content strategies and product operations.
    • Experience working with online communities, policymakers and media outlets.
    • 5+ years' experience building, managing, leading, and inspiring creative, collaborative, and high performing teams and proven performance indirectly leveraging cross-functional teams to drive strategic growth initiatives
    • Strong organizational skills with the ability to be flexible and meet deadlines in a fast‑paced, startup environment.
    • Exemplary interpersonal and analytical abilities.
    • Based in Johannesburg.

    go to method of application »

    Partnership Manager CPG/Telco/Retail - South Africa

    Responsibilities

    • Work as a consultant with key clients in the CPG/Telco/Retail verticals to position TikTok as a strategic business partner.
    • Develop and maintain multi level relationships with clients and agency stakeholders to support & guide clients on their digital native journeys.
    • Develop & define measurement frameworks and metrics that go in line with the performance and growth objectives for clients and for the business.
    • Leverage crossfunctional teams on structuring and executing operational and strategic initiatives to ensure the highest level of servicing and business growth.
    • Develop and implement an education and enablement program to continually level up clients on the industry and the TikTok solutions.

    Qualifications

    • BA/BS degree in marketing, advertising, technology or media field.
    • 5 to 10 years of experience in advertising sales, tech, startup or related business development or strategy function.
    • Demonstrated understanding of digital media platforms and ad metrics.
    • Demonstrated experience in working with crossfunctional teams.
    • Excellent verbal and written English.
    • Experience with analyzing data and delivering insights.
    • Selfstarter, fast learner with a cando spirit.
    • Ability to travel domestically and internationally as needed.

    go to method of application »

    Client Solutions Manager - South Africa

    The Client Solutions team mission is to establish and build scalable, healthy, long-term client relationships by solving direct clients' and agencies' challenges through scalable, best in class campaign services. Client Solution Managers have a holistic understanding about TikTok's ad products and are humble, dynamic and open for change. You are joining a team of consultants and marketing and self service platform experts, who proactively drive the client’s growth strategy, including upsells, renewals and campaign reactivations.

    Success in this position requires a focus on client service, the ability to thrive in a dynamic work environment, and the ability to provide custom solutions for advertisers leveraging our unique ad product suite, a unique blend of technical and commercial knowledge.

    Responsibilities:

    • Manage and grow post-sale client relationships with advertisers of all sizes
    • Coordinate with ad ops, product and R&D teams etc. internally to ensure a smooth and successful campaign execution
    • Work with internal teams to guide inventory allocation
    • Monitor and analyze ad campaigns, and proactively take initiative to improve results
    • Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign
    • Proficient in campaign management, setting up and optimization. Analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings
    • Share marketplace feedback and guide our advertising strategy
    • Support and work with sales team on pre-sale research and pitch
    • Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team

    Qualifications

    • At least 3-5 years of experience in account management/client services roles in digital marketing, agency experience is a big plus
    • Experience managing performance advertisers with a deep understanding of their challenges
    • Ability to analyze data and identify insights to assess campaign performance
    • Proactive attitude with excellent project management, organizational, and analytical skills
    • Proficient in English

    go to method of application »

    Business Marketing Lead - South Africa

    Responsibilities

    • Primary interface point and partner for KA, Agency and Growth Teams.
    • Work with Sales, Product and Marketing leadership to identify common needs for the market.
    • Working together with the program managers to come up with a holistic solution for the challenges.
    • Develop B2B marketing plans and work together with XFN teams to grow TikTok's advertising business.
    • Lead messaging, narratives and collaterals to engage advertisers, agencies and creative/digital industry partners.
    • Work, on a day to day basis with their sales partners in prioritizing and categorising projects with a focus on standardising and outsourcing as many as possible.
    • Track the results of all outputs and the overall client attribution of the work done in the pod in conjunction with the program manager and program central organization.

    Qualifications

    • A minimum of 10 years experience, 5 of which in an a similar role or a role of leadership within a Marketing or Agency function.
    • A positive, can-do attitude and a need to push boundaries.
    • Proven ability to work in an organization with multiple functions driving to the same goal.
    • Passion for proving ROI on all marketing work.
    • Familiarity with working on team across borders.
    • A solid understanding of the relationship between the different media channels and how to leverage them for best effect.
    • Experience working in South African market is a must.
    • Experience and ability to manage and lead relationships with external partners.

    go to method of application »

    Tax Manager

    Position Summary:
    TikTok is seeking an enthusiastic Tax Manager to join the Tax team in South Africa to support its rapid business growth in Africa. The ideal candidate must have experience in both direct & indirect taxes compliance in the South Africa, possesses strong tax technical skills, in order to work seamlessly together with colleagues in multiple departments (e.g. Legal, Finance) to support our business teams in developing comprehensive and practical tax solutions.

    Experience in the taxation of the digital economy and e-commerce is a big plus, to add valuable input across various taxes (CIT, VAT, WHT, DST) in business projects across multiple jurisdictions in a fast pace environment.

    Responsibilities:

    • Assist in tax compliance requirements and procedures in the South Africa and/or any other African countries, if required.
    • Act as a point-of contact with the local Tax Authority and Tax Advisor, handle and manage the local tax compliance filing, especially value added tax ("VAT"), Corporate Income Tax, withholding tax filing procedures.
    • Monitor and analyze proposed and newly enacted tax legislation, regulations and judicial decisions that impact the company operations and financial positions.
    • Perform tax validation, data reconciliation, VAT General Ledger accounts review on input tax and output tax and matching with the tax return(s), identify tax compliance issues/ red flags and provide recommendations/ practical solutions.
    • Preliminary review of draft monthly/quarterly/ annual local tax returns prepared by external advisors.
    • Support tax team to conduct periodical tax compliance checks on business units and highlight areas of exceptions with document compliance requirements.
    • Support in conducting tax training sessions with various stakeholders as and when required.
    • Provide tax advice/support on various service lines / business projects.

    Qualifications

    • 4+ years of progressive tax working experience in South Africa, with large MNC/Big4 with Bachelor's degree in Finance, Accounting or Taxation (or professional qualifications).
    • TMT/ technology industry working experience is a plus
    • Must have solid South African tax knowledge and analytical skills
    • Sufficient tax experience in any other African countries is a plus
    • Ability to thrive in a fast-paced and dynamic environment independently
    • Detail-oriented individual, a good team player, honest, adaptable, keen-learner, diligent, excellent analytical and problem-solving skills.
    • Fluent in professional English (speaking and writing).

    Method of Application

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