Hot Vacancies at Motus Holdings Limited

Specific Role Responsibilities

• Daily, weekly and monthly management of sales.
• Have an understanding of vehicles by familiarising yourself with the characteristics, capabilities, and features.
• Developing the business to reach set sales targets for the month.
• Driving specific strategies to retain and grow existing customer base.
• Assists with the setup of the showroom and displays.
• Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
• Managing customer expectations to ensure effective delivery of service.
• Total commitment to achieve sales targets and growth by venturing and creating opportunities using own skills.
• Identifying and venturing into new revenue streams.
• Ensuring customer escalation is managed and feedback is provided.
• Negotiating the terms of an agreement and closing sales

Qualifications and Experience

• Grade 12/ Matric 
• Valid Code 8 driver’s license
• 2 years of customer service and sales experience with a proven sales track record - desirable.
• Relevant industry experience – desirable.
• An understanding of Auto Pedigree’s products and services – desirable.
• Some understanding of the compliance governing the retail industry – an advantage.
• NCA accreditation - an advantage
• Knowledge of the areas’ most spoken languages - an advantage.

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Specific Role Responsibilities

• Daily, weekly and monthly management of sales.
• Have an understanding of vehicles by familiarising yourself with the characteristics, capabilities, and features.
• Developing the business to reach set sales targets for the month.
• Driving specific strategies to retain and grow existing customer base.
• Assists with the setup of the showroom and displays.
• Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
• Managing customer expectations to ensure effective delivery of service.
• Total commitment to achieve sales targets and growth by venturing and creating opportunities using own skills.
• Identifying and venturing into new revenue streams.
• Ensuring customer escalation is managed and feedback is provided.
• Negotiating the terms of an agreement and closing sales

Qualifications and Experience

• Grade 12/ Matric 
• Valid Code 8 driver’s license
• Computer literate
• 2 years of customer service and sales experience with a proven sales track record
• Relevant industry experience – desirable.
• Some understanding of the compliance governing the retail industry – an advantage.
• Knowledge of the areas’ most spoken languages - an advantage.
• An understanding of Auto Pedigree’s products and services – desirable.

go to method of application »

The responsibilities of a Nissan New Vehicle Sales Manager include the following tasks:

• Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast.
• Developing the necessary sales organization to meet sales and profitability objectives.
• Ensuring optimum stock of vehicles on premises.
• Ensuring cost control to budget within the department.
• Ensure adequate product display material is available.
• Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability.
• Monitor financial performance of sales department weekly.
• Ensure that customer complaints are dealt with timeously and effectively.
• Ensure that departmental customer satisfaction/ expectation targets are met.
• Ensure direct and indirect costs remain within Company prescribed parameters.
• Establish the staffing levels and the training required to achieve sales objectives.
• Ensure that all floorplan activities are monitored.
• Ensure stock level is kept within company policy requirements.
• Maximize sale of back-end products.

Qualifications and Experience

Minimum Qualifications and Experience needed:

• Matric
• Previous Vehicle Sales Manager Experience
• Must have internet leads/ sales experience
• Previous New Vehicle Sales experience

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Call Handling

• Ensure that the clients are informed of the procedures of the company and applicable financial Institutes regarding Finance Applications
• Manage customer situations
• Respond promptly to the needs of the customer and solicit feedback to improve service
• Respond to requests for service or assistance from the branches
• Build customer’s interest in the services and products offered by Auto Pedigree
• Following up on each enquiry and ensuring that the client was given efficient time to respond
• Attend to outbound and inbound calls with speed and efficiency

Problem Solving

• Analyze the various parts of a situation properly and develop logical solutions
• Identify and escalate priority issues
• Maintain calmness in a difficult situation besides upholding the values of the organization
• Resolve problems efficiently and professionally

Administrative Duties

• Update the Lead Management System with regards to feedback on leads
• Record all activities on the required reports
• Email correspondence from clients

Customer Service

• Ensure that the clients are informed of the procedures of the company and applicable Financial Institutes regarding Finance Applications
• Manage customer situations
• Respond promptly to the needs of the customer and solicit feedback to improve service
• Respond to requests for service or assistance from the clients
• Build customers interest in the services and products offered by Auto Pedigree and promoting brand awareness through marketing and opportunities
• Customer Service Orientation

Miscellaneous

• Participate in sales and team meetings
• Participate in sales training
• Follow department standard operating procedures
• Adhere to the policies and procedures of the company
• Any other duties as assigned

Qualifications and Experience

Minimum Experience

• 2 years relevant Experience

Minimum Qualification

• Grade 12/ Senior Certificate

Minimum Requirements

• Computer literate with a basic level of competence with Excel and Outlook
• A valid South African ID document
• A valid drivers licence

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Key Role Responsibilities:

• Deliver bottom line results while ensuring compliance to company policies and corporate governance.
• Ensure all departments achieve profit margins agreed to in their objectives/ budgets.
• Manage cash flow, stock and assets at an optimum level commensurate with profit requirements and a satisfactory return on investment (including cash control/flow, liquidity, stock, debtors, creditors, etc.).
• Manage stock turnover ratios, stock holding values and sales to meet company objectives.
• Build and maintain a professional relationship with vehicle manufacturer/s.
• Develop strategies to drive dealership revenue, profitability and market share in the relevant area.
• Develop and encourage strong working relationships at all levels in the business.
• Ensure high standards of quality and workmanship are delivered.
• Ensure customer acquisition and retention via customer focused interventions in the dealership.
• Ensure dealer compliance to franchise/OEM standards and target requirements, and MOTUS policies.
• Be informed and up to date regarding competitor intelligence and awareness via proper market analysis.
• Forecast and track the performance to measure and improve operational efficiency for the dealership.
• Facility management, ensuring compliance with OHS requirements, CI rules and general housekeeping is well maintained at all times. Oversee that we set an appropriate brand example in line with the franchise standards.
• Ensure that there is people capacity in line with delivery, performance objectives and budget.
• Provide effective leadership and people management (DP's key focus is to act as an effective “manager of managers”).
• Create a high performing, positive work climate and inclusive culture in the dealership. Responsible to motivate and coach employees, give meaning to work, minimise work disruption and maximise employee productivity.
• Recruit, develop and retain skilled staff to meet business requirements through the sale of vehicles, associated products, parts and labour, according to financial resources available, in order to create profitability for the Company whilst providing total customer satisfaction.
• Encourage effective teamwork, self-management and alignment with business values from all dealership staff.
• Oversee decisions taken by line managers related to recruitment, selection & development, with a view to placing the right person in the right job at the right time, while adhering to dealer Employment Equity plan & targets.

Experience Required:

• 8+ years relevant retail motor industry experience, of which at least 5 years dealer operations management experience.
• Effectively managing and leading teams.
• Knowledge of vehicle financing.
• Management of vehicle stock & parts stock.
• Managing vehicle sales and associated products, parts sales and labour sales.
• A sound understanding of finance and financial transactions.
• Sound knowledge of Manufacturer and Distributor requirements. OEM brand experience – preferable.

Minimum Qualification/s Required:

• Senior Certificate (Grade 12/ Matric) is a minimum educational requirement.
• A tertiary business/ commercial qualification, including sales & marketing – preferable.
• Recognised Management/ Leadership Diploma or Certificate – desired.

Other Requirements:

• Valid, unendorsed driver’s license and able to competently & legitimately drive.
• Computer literate; highly proficient in Excel and Outlook.
• Experience on DMS (Drive) is highly desired.
• Experience of driving sales through social media and traditional methods.
• Knowledge of governance and compliance regulations and requirements.
• Good administrative skills
• A working knowledge of the application of OHS, NCA, CRA, FICA and other legislation and frameworks relevant to the retail motor industry.
• A working knowledge of the application of Labour legislation.

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The responsibilities of a Technician include the following tasks:

• To carry out diagnostic work and support mechanics as instructed by the Foreman
• To provide advice and support to mechanics on technical matters
• To carry out fault diagnosis to aid and speed vehicle servicing
• To ensure diagnostic equipment is used for vehicle examinations
• To take steps to ensure servicing of vehicle, remains within the targeted percentages of the manufacturers' time
• To ensure standards maintained with vehicle care and safety whilst performing functions
• To ensure vehicles are returned to the customer after service in a neat and clean condition
• Ensure diagnosis leads to most cost-effective and accurate remedy to fault or customer complaint
• To recommend purchase of capital equipment

Admin functions:

• To complete forms and documentation included in the company's service routine
• To draft and prepare any reports required
• Ensure effective communication with staff, across departments, with customers and service providers
• Willingness to participate in marketing campaigns when required for the furtherance of the business.
• IMPORTANT – Standby and the responsibility thereto is a compulsory function of this position and no relaxation on this will be accepted. 

Minimum requirement:

• Minimum 5 years’ experience working as a Diesel Technician on commercial vehicles.
• Qualified Diesel Technician
• Valid driver’s licence
• Isuzu Truck Experience advantageous

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Specific Role Responsibilities

• Develop the business to reach set sales targets for the month.
• Drive specific strategies to retain and grow the existing customer base.
• Manage customer expectations to ensure effective delivery of service.
• Total commitment to achieving sales targets and growth by venturing and creating opportunities using own skills.
• Identify and venture into new revenue streams.
• Ensure customer’s escalation is managed and feedback is provided.
• Negotiating the terms of an agreement and closing sales.
• A strong understanding of industry and market trends and customer behaviour.
• Evaluate vehicles correctly.

Qualifications and Experience

• Minimum Grade 12.
• 3 years sales executive experience.
• A Code 8 Driver's Licence is vital.
• Computer literacy
• Proven track record of meeting regular monthly targets.