Stryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine, which help improve patient and hospital outcomes. Stryker is active in over 1...
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Essential Duties & Responsibilities: (Detailed Description)
Work with the certified Mako Product Specialist to provide the following:-
- Provide surgeons and operating room staff with training and Clinical/Technical support in the operation of the company's robotic arm applications, associated equipment and instruments to insure ideal placement and precision.
- Use proprietary software to prepare pre-operative CT scans for use in conjunction with the company's RIO/ Robotic Arm Interactive Orthopedic System, assists surgeon in preoperative implant planning, implant sizing and positioning.
- Provide complete reports and associated metrics to management, direct supervisor and company's regulatory department detailing case reviews, services performed and recommendations for product, documentation and methodology improvements Maintains and controls local MAKO consigned equipment, instrument, implant and disposables inventories, processes sales orders and provides forecast input to District Sales Manager.
- Train physicians and hospital personnel, including OR staff, radiology and central sterile processing on the use of the RIO System, accessories, disposables and implants.
- Provide prompt and accurate complaint reports per the requirements of MAKO’s quality system.
- Solve product problems for customers in an expeditious manner.
- Provide case coverage at unassigned accounts.
- Support the development and execution of the sales plan as well as grow the utilization of the RIO system by increasing volume with current and potential surgeons.
- Actively sell the clinical benefits of the products, and build strong, positive relationships with key surgeons and OR staff at targeted accounts.
- Collaborate with Sales Representatives and Marketing to increase public awareness.
- Obtain purchase orders for products consumed during surgical procedures and maintains and tracks consigned inventories of company’s products.
- Partner with other cross functional teams in selling the clinical benefits of the company’s products, drive continuous account growth and case volume.
Qualifications/Requirements:
- Preferable Technikon/university qualification within the medical field or Biokinetics, Sports Science, BSC Anatomy/ physiology / Radiology
- Technically inclined
- Youth
- Driver’s License
- South African Citizen
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Job Summary:
- Interacts with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.
- Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges.
- Updates databases with status of returned materials issues and accounts for returns inventory.
- Records and reports the status of equipment returns, repairs, replacements, sales orders and delivery schedules.
- Ensure service information accessible by sorting and filing documents/forms.
- May schedule field service repair calls.
- Handles requests for additional company materials.
- Maintains records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems.
Qualification/ Requirements:
- Minimum Matric with tertiary qualification or studying towards qualification (Certificate/diploma/degree)
- Strong verbal and written communication
- Excellent analytical and problem-solving skills
- Ability to work well in teams
- Strong work ethic and attention to detail
- Youth
- South African citizen
go to method of application »
Essential Duties & Responsibilities: (Detailed Description)
- Servicing existing and new customer base within the theatre and clinical environment
- Providing theatre and wider HCP staff within depth training on Stryker products
- Working closely with other team members within the defined region, and the regional Sales Manager, to ensure customer service levels are best in class.
- Auditing theatre Stryker stock (implants, disposables and instruments), managing consignment inventory and ensuring good asset management practice
- Understanding the clinical application of the broader Stryker business to offer customers the best possible solution at all times
- Conducting trials and evaluations of products in both theatre and the clinical environment as and when required
- Additional responsibilities as directed by RSM (Regional Sales Manager).
- Implementation of training, provision of instruments and implementation of new Stryker business
- Plan, execute and monitor all measures necessary to help achieve industry leading support. Service and provide customer care for physicians, surgical theatre staff, and hospital administration and sterilisation departments. This will include working within a theatre and clinical environment.
- Demonstrates excellent product knowledge and professionalism with workshop
- Provides theatre and other HCP staff training on Stryker products. This could include organizing and conducting training workshops and events for a broad customer group.
- Reports to the Regional Sales Manager to ensure customer service levels are best in class.
- Communicates essential features and benefits of products and their clinical application.
- Demonstrates outstanding ethics at all times. Treat customers and other employees with respect and represents Stryker in the best possible light.
- Auditing theatre and hospital stock (implants, disposables and instruments) – managing consignment levels and ensuring good asset management and stock rotation.
- Behaves with integrity, delivers on commitments within required timescales.
- Understands the clinical application of the broader Stryker portfolio to offer our customers an understanding of our wider product range.
- Conducts trials and evaluations of product in theatre and clinical environment as required.
- Makes observations of customer needs and liaise with sales colleagues to follow up on and introduce new or additional Stryker product and/or support.
- Maintains a basic business plan highlighting daily, weekly and monthly objectives.
- Develops an understanding of the local healthcare environment and Regional strategy
- Additional responsibilities as directed by RSM (Regional Sales Manager).
Qualifications/Experience:
- Preferable Technikon/university qualification within the medical field or BCOM Marketing
- Industry background also advantageous.
- Youth
- Driver’s License
- South African Citizen
go to method of application »
Essential Duties & Responsibilities: (Detailed Description):
- Servicing existing and new customer base within the theatre and clinical environment
- Providing theatre and wider HCP staff within depth training on Stryker products
- Working closely with other team members within the defined region, and the regional Sales Manager, to ensure customer service levels are best in class.
- Auditing theatre Stryker stock (implants, disposables and instruments), managing consignment inventory and ensuring good asset management practice
- Understanding the clinical application of the broader Stryker business to offer customers the best possible solution at all times
- Conducting trials and evaluations of products in both theatre and the clinical environment as and when required
- Additional responsibilities as directed by RSM (Regional Sales Manager).
- Implementation of training, provision of instruments and implementation of new Stryker business
- Plan, execute and monitor all measures necessary to help achieve industry leading support. Service and provide customer care for physicians, surgical theatre staff, and hospital administration and sterilisation departments. This will include working within a theatre and clinical environment.
- Demonstrates excellent product knowledge and professionalism with workshop
- Provides theatre and other HCP staff training on Stryker products. This could include organizing and conducting training workshops and events for a broad customer group.
- Reports to the Regional Sales Manager to ensure customer service levels are best in class.
- Communicates essential features and benefits of products and their clinical application.
- Demonstrates outstanding ethics at all times. Treat customers and other employees with respect and represents Stryker in the best possible light.
- Behaves with integrity, delivers on commitments within required timescales.
- Understands the clinical application of the broader Stryker portfolio to offer our customers an understanding of our wider product range.
- Conducts trials and evaluations of product in theatre and clinical environment as required.
- Makes observations of customer needs and liaise with sales colleagues to follow up on and introduce new or additional Stryker product and/or support.
- Maintains a basic business plan highlighting daily, weekly and monthly objectives.
- Develops an understanding of the local healthcare environment and Regional strategy
Qualifications/Requirements:
- Preferable Technikon/university qualification within the medical field or Biokinetics, Sports Science, BSC Anatomy/ physiology, Commerce diploma/degree etc
- Industry background also advantageous.
- Youth
- Driver’s License
- South African Citizen
go to method of application »
Essential Duties & Responsibilities: (Detailed Description)
- Servicing existing and new customer base within the theatre and clinical environment
- Providing theatre and wider HCP staff within depth training on Stryker products
- Working closely with other team members within the defined region, and the regional Sales Manager, to ensure customer service levels are best in class.
- Auditing theatre Stryker stock (implants, disposables and instruments), managing consignment inventory and ensuring good asset management practice
- Understanding the clinical application of the broader Stryker business to offer customers the best possible solution at all times
- Conducting trials and evaluations of products in both theatre and the clinical environment as and when required
- Additional responsibilities as directed by RSM (Regional Sales Manager).
- Implementation of training, provision of instruments and implementation of new Stryker business
- Plan, execute and monitor all measures necessary to help achieve industry leading support. Service and provide customer care for physicians, surgical theatre staff, and hospital administration and sterilisation departments. This will include working within a theatre and clinical environment.
- Demonstrates excellent product knowledge and professionalism with workshop
- Provides theatre and other HCP staff training on Stryker products. This could include organizing and conducting training workshops and events for a broad customer group.
- Reports to the Regional Sales Manager to ensure customer service levels are best in class.
- Communicates essential features and benefits of products and their clinical application.
- Demonstrates outstanding ethics at all times. Treat customers and other Interns with respect and represents Stryker in the best possible light.
- Behaves with integrity, delivers on commitments within required timescales.
- Understands the clinical application of the broader Stryker portfolio to offer our customers an understanding of our wider product range.
- Conducts trials and evaluations of product in theatre and clinical environment as required.
- Makes observations of customer needs and liaise with sales colleagues to follow up on and introduce new or additional Stryker product and/or support.
- Maintains a basic business plan highlighting daily, weekly and monthly objectives.
- Develops an understanding of the local healthcare environment and Regional strategy
Qualifications/Requirements:
- Preferable Technikon/university qualification within the medical field or Biokinetics, Sports Science, BSC Anatomy/ physiology..
- Youth
- Driver’s License
- South African Citizen
go to method of application »
Essential Duties & Responsibilities: (Detailed Description)
- Completes repetitive tasks and follows procedures along with written and verbal instructions
- Meets goals as defined within Stryker key success factors of Quality First, Customer Experience, Innovation, People Development, and Financial Results
- Responsible for participating in continuous improvement, daily/weekly cleaning and providing suggestions or ideas
- Responsible for personal production output and maintaining proper documentation or working with team to achieve team production targets
- Responsible for personal training, understanding procedures and accurately following all procedures and policies
- Responsible for successfully completing and maintaining competencies for all stations required to work
- Invests in employee involvement and development by being responsible and accountable, being passionate towards the success of the business, treating all with dignity and respect and by fostering personal growth.
- Strives for operational excellence by promoting a team-based, product-focused organization, contributing to continuous improvement, participating in safety programs, strives for sales growth, cost reduction and committed to quality by striving for reliability and quality in our products.
- Uphold quality standards and communicate proactively with Kitroom staff
- Works with some daily direction still required
- Punctuality and Attendance: Follow attendance policy as outlined in our company handbook Key Talents/Skills
Requirements:
- Stryker Citizen: Demonstrates outstanding ethics at all times. Treats customers and employees with respect, represents the company in the best possible light.
- Knowledge: Follow written, verbal & visual instructions. Communicates essential information with Kitroom team members. Solid understanding of good documentation practices and documentation retention.
- Service & Reliability: Develops rapport with colleagues. Acts with integrity and reactively delivers on commitments within the required timescales. Understands the importance of timely and accurate service.
- Technical Skills: Accuracy in work and the ability to work according to timelines. Uphold quality standards and communicate proactively with Kitroom team members. Ability to action effectively on duties of assigned station. Some problem solving skills with regard to assigned station.
Qualification/ Requirements:
- Minimum Matric with Logistics and Supply Chain qualification
- ( Diploma or Degree)
- Strong verbal and written communication
- Excellent analytical and problem-solving skills
- Ability to work well in teams
- Strong work ethic and attention to detail
- Youth South African citizen
go to method of application »
Essential Duties & Responsibilities: (Detailed Description):
- Servicing existing and new customer base within the theatre and clinical environment
- Providing theatre and wider HCP staff within depth training on Stryker products
- Working closely with other team members within the defined region, and the regional Sales Manager, to ensure customer service levels are best in class.
- Auditing theatre Stryker stock (implants, disposables and instruments), managing consignment inventory and ensuring good asset management practice
- Understanding the clinical application of the broader Stryker business to offer customers the best possible solution at all times
- Conducting trials and evaluations of products in both theatre and the clinical environment as and when required
- Additional responsibilities as directed by RSM (Regional Sales Manager).
- Implementation of training, provision of instruments and implementation of new Stryker business
- Plan, execute and monitor all measures necessary to help achieve industry leading support. Service and provide customer care for physicians, surgical theatre staff, and hospital administration and sterilisation departments. This will include working within a theatre and clinical environment.
- Demonstrates excellent product knowledge and professionalism with workshop
- Provides theatre and other HCP staff training on Stryker products. This could include organizing and conducting training workshops and events for a broad customer group.
- Reports to the Regional Sales Manager to ensure customer service levels are best in class.
- Communicates essential features and benefits of products and their clinical application.
- Demonstrates outstanding ethics at all times. Treat customers and other employees with respect and represents Stryker in the best possible light.
- Auditing theatre and hospital stock (implants, disposables and instruments) – managing consignment levels and ensuring good asset management and stock rotation.
- Behaves with integrity, delivers on commitments within required timescales.
- Understands the clinical application of the broader Stryker portfolio to offer our customers an understanding of our wider product range.
- Conducts trials and evaluations of product in theatre and clinical environment as required.
- Makes observations of customer needs and liaise with sales colleagues to follow up on and introduce new or additional Stryker product and/or support.
- Maintains a basic business plan highlighting daily, weekly and monthly objectives.
- Develops an understanding of the local healthcare environment and Regional strategy
- Additional responsibilities as directed by RSM (Regional Sales Manager).
Qualifications/Requirements:
- Preferable Technikon/university qualification within the medical field or Biokinetics, Sports Science, BSC Anatomy/ physiology.
- Industry background also advantageous.
- Youth
- Driver’s License
- South African Citizen
go to method of application »
Essential duties and responsibilities:
- Servicing existing and new customer base within the theatre and clinical environment
- Providing theatre and wider HCP staff within depth training on Stryker products
- Working closely with other team members within the defined region, and the regional Sales Manager, to ensure customer service levels are best in class.
- Auditing theatre Stryker stock (implants, disposables and instruments), managing consignment inventory and ensuring good asset management practice
- Understanding the clinical application of the broader Stryker business to offer customers the best possible solution at all times
- Conducting trials and evaluations of products in both theatre and the clinical environment as and when required
- Additional responsibilities as directed by RSM (Regional Sales Manager).
- Implementation of training, provision of instruments and implementation of new Stryker business
- Plan, execute and monitor all measures necessary to help achieve industry leading support. Service and provide customer care for physicians, surgical theatre staff, and hospital administration and sterilisation departments. This will include working within a theatre and clinical environment.
- Demonstrates excellent product knowledge and professionalism with workshop
- Provides theatre and other HCP staff training on Stryker products. This could include organizing and conducting training workshops and events for a broad customer group.
- Reports to the Regional Sales Manager to ensure customer service levels are best in class.
- Communicates essential features and benefits of products and their clinical application.
- Demonstrates outstanding ethics at all times. Treat customers and other employees with respect and represents Stryker in the best possible light.
- Auditing theatre and hospital stock (implants, disposables and instruments) – managing consignment levels and ensuring good asset management and stock rotation.
- Behaves with integrity, delivers on commitments within required timescales.
- Understands the clinical application of the broader Stryker portfolio to offer our customers an understanding of our wider product range.
- Conducts trials and evaluations of product in theatre and clinical environment as required.
- Makes observations of customer needs and liaise with sales colleagues to follow up on and introduce new or additional Stryker product and/or support.
- Maintains a basic business plan highlighting daily, weekly and monthly objectives.
- Develops an understanding of the local healthcare environment and Regional strategy
- Additional responsibilities as directed by RSM (Regional Sales Manager).
Qualifications/requirements:
- Preferable Technikon/university qualification within the medical field or BCOM Marketing
- Industry background also advantageous.
- Youth
- Driver’s License
- South African Citizen
go to method of application »
This role supports the finance team in the analysis, administrative and reporting of South Africa financial accounts and not limited to the below:
- Ensure that Stryker’s Compliance and Ethics program is followed at all times and that there is strict adherence to the Code of Conduct in all interactions.
- Responsible for providing regular feedback on performance of cost centers and allocated business units & General Ledger accounts.
- Assisting in the performance of month end close processes with adherence to reporting deadlines and assisting Finance Management with related tasks
- Prepare daily sales reports
- Prepare monthly cost Centre reporting to the business (BU P/L) & presentation of such.
- Perform ad hoc queries as requested by Management and the business
- Identification of cost saving opportunities and driving these through the business by implementing/monitoring operational initiatives.
- Submission of Vat 201 via e-filing and preparation of supporting documentation upon request by the ROR.
- Co-ordinate all finance communications as per guidance of Finance Manager.
- Attend to administrative matters of the Financial Reporting and Analysis function of Finance.
Qualifications and requirements:
- Minimum requirement matric with preferably tertiary/university qualification within the accounting or finance sphere.
- Youth
- South African Citizen
go to method of application »
Typical duties:
- Prepares spreadsheets with data interpretation; performs related duties in support of project efforts (e.g. design, monitoring, data extraction, research and reporting) in areas of performance monitoring, outcomes and compliance with policies and rules;
- Provide support with project meetings (schedule project meetings, assist with project documentation, document meeting minutes, and project action/task items);
- Create/analyze process workflows to increase efficiency with cross-functional divisions and/ departments;
- Analyzing data trends, creating reports;
- Creates and maintains files;
- Drafts internal correspondence; performs general and/or clerical duties as assigned. etc.
- This position requires knowledge that is acquired through experience, specialized education or training.
- The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making.
Qualifications and Requirements
- Minimum Matric and HR Diploma, Degree or similar
- Youth
- South African Citizen
Method of Application
Use the link(s) below to apply on company website.
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