Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
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Job Description
Accountability: Fraud Risk Ownership and Governance
- Act as the primary owner of VAF fraud risks, ensuring risks are identified, assessed, measured, monitored, and mitigated at the operational level.
- Maintain a complete and accurate fraud risk profile across AVAF.
- Partner with AVAF EXCO, Control Owners and Stakeholders (dealers, operations, credit teams) and strengthen collaboration across 1LOD, 2LOD, and 3LOD.
- Ensure clear role clarity and accountability for fraud controls within the business unit.
Accountability: Fraud Risk Strategy
- Develop and operationalise a proactive, data‑driven fraud risk strategy aligned to organisational objectives and industry best practice.
- Provide expert insights on emerging risks and integrate emerging fraud trends into the AVAF fraud risk response.
- Embed validated, high‑quality data sources and analytics for enhanced fraud detection across the customer lifecycle.
Accountability: Fraud Controls
- Drive the design, implementation, and embedment of preventative and detective fraud controls across the AVAF value chain
- Conduct regular fraud risk assessments and execute proactive risk response.
- Align fraud risk controls to the organisational risk appetite, industry best practice and regulatory expectations.
- Implement and maintain the Operational and Resilience Risk framework components (including Risk and Control Self-Assessment, Risk indicators, Events, and Key Risk Assessments) as they relate to Fraud Risk.
- Execute deep dives and lessons learnt exercises for material fraud risks, including the review, challenge and tracking/escalation of findings.
- Perform monthly loss event reconciliations to ensure that all (above threshold) fraud risk events and losses have been captured on the Operational Risk system.
Accountability: Fraud Risk Assurance
- Drive the Fraud Risk related Combined assurance strategy and actively participate in the combined assurance forum.
- Execute first‑line fraud control testing, control self‑assessments, and continuous monitoring.
- Identify control gaps, escalate issues, and track remediation.
- Ensure business readiness for independent assurance reviews and deep dives ensuring that issues are valid and factually accurate, and actions are well defined, timed appropriately.
- Drive the appropriate closure of issues by actively supporting the compilation and review of ICP/MCP prior to submission to assurance providers.
Accountability: Fraud Risk Monitoring, Reporting and Insights
- Produce reporting on fraud threats, control performance, KRIs, losses, and trends and ensure appropriate escalation at the various BU Governance Forums.
- Ensure relevant forums for are established to support overall fraud risk management.
- Compile and/or review reporting to senior forums on behalf of AVAF, where required, represent AVAF in Fraud Risk forums across the Bank and with external parties (BASA, Regulators).
Education
- Bachelors Degree and Professional Qualifications: Risk Management
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QUALIFICATIONS AND EXPERIENCE
Education/Qualification:
- Bachelor’s degree in a relevant field (e.g., Business, Information Systems, Computer Science, Engineering, Statistics, Mathematics) is preferred; a Master’s degree (e.g., MBA, Data Science or Analytics) is advantageous.
- Product management certification or training (e.g., Pragmatic, SAFe, Scrum/Agile) and/or experience leading platform products, internal tooling, or data/AI product portfolios in a regulated environment.
Work Experience:
- Experience in financial services preferred, but experience in other data-rich industries will be considered.
- Approx 10 years experience in product management, development and/or ownership with several years leading data or analytics products or projects, or proven domain experience with data products and projects (e.g. analytics, data science, AI projects).
- Industry knowledge and strong understanding data ecosystems, analytics platforms, AI/MNL applications and data governance.
- Experience leading and building strong teams, both directly or indirectly via cross functional team setups.
- Problem-solving abilities to drive complex initiatives, interpret across different teams and work across a variety of skillsets to create solutions that speak to the problem or challenge. Ability to balance trade-offs where needed and assess risks.
- Communication skills: ability to communicate clearly and interpret between or for technical and non-technical audiences.
ACCOUNTABILITIES
Strategy Formulation and Execution:
- Develop and communicate a product vision, define a roadmap and create a strategy for CDAO that is aligned with Absa’s business objectives.
- Organise Book-of-Work (BoW) in conjunction with other EXCO members and Product Owners and refine resource allocation and capacity planning to match priorities.
Customer Focus:
- Prioritize customer insights and feedback in the development of data products and services.
- Foster a customer-centric culture within the team to enhance user experience and satisfaction
Sustainable Growth:
- Identify opportunities for sustainable growth through data-driven decision-making and innovative product offerings.
- Monitor market trends and regulatory changes to ensure growth strategies remain relevant and compliant.
Leading Talent:
- Attract, develop, and retain top talent within the data product team, fostering an environment of continuous learning and development.
- Mentor team members, promoting leadership skills and encouraging professional growth.
- lead a team of Product Owners and work across multiple different technical teams within CDAO, including data scientists, analysts and engineers to ensure clear alignment and understanding between all.
- Work with other Heads in the CDAO to scope how solutions will be implemented, maintained and sustained, and build an Agile cross-functional culture and structure.
Operational Effectiveness:
Digital Adoption:
- Champion digital transformation initiatives that leverage data analytics and technology to enhance product offerings and client interactions.
- Monitor the adoption of digital tools and platforms, ensuring alignment with business objectives.
Metrics, performance and value tracking:
Stakeholder engagement:
- Work with senior executives and stakeholders to fully understand their challenges and propose effective solutions, advocating for data products that can truly move the needle.
- Agree on definitions of success and align on key measures to track these upfront.
User-centric approach:
-
Function as a bridge between the data teams and the rest of the organisation, so that any solutions provided are well-fit to the task at hand, and stakeholders are able to use and understand them easily.
Technology and innovation:
Good Governance, Risk and Compliance:
- Ensure all data products adhere to regulatory standards and internal governance policies.
- Establish risk management frameworks to safeguard data integrity and security.
Data Monetisation:
- Develop strategies for monetising data assets, exploring new revenue streams and partnerships.
- Analyze market opportunities for data-driven services and products that deliver value to clients and stakeholders in Personal and Private Banking and the Absa group.
Education
- Bachelor's Degree: Data Science
End Date: April 17, 2026
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Key Responsibilities
- Originate, structure, and execute debt transactions across various African regions
- Develop and maintain strong client relationships, delivering tailored, client‑centric solutions
- Collaborate with internal teams and external stakeholders to ensure optimal transaction outcomes
- Analyse financial statements and build detailed financial models to support funding solutions
- Monitor market trends, sector dynamics, and macro‑economic developments to identify opportunities and risks
Requirements
- Bachelor’s degree in commerce, Finance, Business Science, or a related field
- Minimum 7 years’ experience in an Investment Banking Africa Debt role or equivalent
- Strong experience in debt origination, structuring, and execution
- Proven analytical and financial modelling capabilities
- Strategic mindset with excellent stakeholder engagement skills
- Passion for delivering high‑quality, client‑focused solutions
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Key critical requirements:
- Relevant B-Degree in Computer Science preferred but not essential if minimum requirements of
- experience & practical application is evident
- Min 3 years hands-on C# / Python development experience
- Experience in Banking / Investment Banking / Capital Markets IT domain
- Strong technical skills: Software design and development, Business analysis, quality assurance, release management
- Excellent interpersonal, communication and stakeholder’s management skills
- Ability to perform in a challenging and dynamic environment
Beneficial:
- Experience in Front Arena (or equivalent system) development / consulting projects
- Experience in Front Arena AEF: ACM, AEL, ADFL, ASQL, Python, C# .net, C++, MS SQL, XSLT
- Deep knowledge of FA components such as PRIME, ADS, AMB, AMBA, ATS, AMWI, PACE, APS, AFG-AMB, SWIFT adapters, Adaptiv Docs etc.
- Functional skills required: In depth understanding of asset classes such as Equities, Fixed Income, Credit, FX, their valuation models and product lifecycle, Financial Risk Management, Regulatory and Risk reporting, Trading and Position Management.
Accountabilities: DevOps
- Contribute to all phases of the development lifecycle
- Interpret analysis, problem definition & business requirements to identify solution requirements (e.g. features)
- Produce well-organised and documented source code for technical solutions
- Apply technical organisation principles of self-service, repeatability, testability, scalability & resilience in code development
- Apply general design patterns and paradigms to deliver technical solutions
- Debug existing source code and polish feature sets.
- Work with integrated teams and other developers to improve and evolve technical products and services
- Study & apply Group Architecture & Infrastructure guidelines to all development work
- Support reviews, performance monitoring & ongoing optimization and maintenance on applications
- Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for exposure to Automation, Integration, Messaging, CI/CD etc.
- Update, create and appropriately store application documentation & technical specifications
Risk & Governance
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Job Description
- Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base
- Relationship and Service Management: Actively develop strong client relationships. Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients
- Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance. Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
- Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
Education
- Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
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Job Description
DevOps
- Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems (Front End, Back End and Integration) with high quality solutions
- Contribute to and in some cases lead all phases of the development lifecycle including e.g. design process
- Determine operational feasibility of solutions by evaluating analysis, problem definition, business requirements, solution development and proposed solutions
- Develop high quality software / application design and architecture in a test driven & domain driven / cross domain environment
- Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
- Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
- Apply general design patterns and paradigms to deliver technical solutions
- Create & Maintain Sophisticated CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / Azure Devops or similar tools and deploy to multi-site environments – supporting and managing your applications all the way to production)
- Use & configure modern observability techniques to provide a deeper understanding of the application. To do this, leverage e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRelic and distributed tracing like Zipkin/Jaeger etc.
- Automate tasks through appropriate tools and scripting e.g. Docker, Ansible, Kubernetes
- Debug existing source code and polish feature sets.
- Work with guilds and other technical SME’s to improve and evolve technical products and services
- Apply unit testing frameworks and perform integration, validation and verification testing (apply knowledge of stubbing tools e.g. wiremock, hoverfly etc.)
- Apply version control and related concepts and techniques
- Align all application development & development process to Group Architecture, Security & Infrastructure guidelines
- Work with project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
- Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
- Stay ahead of the curve on emerging technologies and development practices e.g. scripting languages, containerization etc.
- Contribute to the design & evolution of Group Architecture, Infrastructure & associated technical standards for the organization
People
- Coach & mentor other engineers
- Conduct peer reviews, testing, problem solving within and across the broader team
- Provide technical subject matter expertise and support in the attraction and recruitment of Product Engineers for the organization
- Participate as a subject matter expert in the development & development planning of the broader product engineering team
- Support the people change teams in the design of adoption processes (Customer, Employee & 3rd Party Adoption)
Risk & Governance
- Identify technical risks and mitigate these (pre, during & post deployment)
- Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
- Create business cases & solution specifications for various governance processes (e.g. CTO approvals)
- Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
- Deliver on time & on budget (always)
Education
- Bachelor's Degree: Information Technology
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Essential Experience & Qualifications:
- Minimum 15 years' progressive experience in senior IT leadership, with at least 5 years at an Executive level.
- Demonstrable track record of delivering large-scale digital transformation programmes within a complex, regulated financial services or insurance environment.
- Deep expertise across IT infrastructure, enterprise architecture, cloud platforms (AWS/Azure/GCP), and cybersecurity.
- Proven experience managing substantial IT budgets and leading large, geographically distributed IT teams.
- Strong understanding of insurance sector regulatory will be advantageous
- Experience presenting to and influencing at Board level, with the ability to translate complex technology topics into business language.
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field; Master's degree preferred.
Job Description
Digital Transformation & Strategic Leadership
- Define, own and execute a multi-year digital transformation roadmap aligned to the Absa Financial Services strategic objectives and customer experience goals.
- Champion the adoption of emerging technologies — including AI, machine learning, cloud, and automation — to drive operational efficiency and competitive differentiation.
- Partner with the CEO and Executive Committee to embed technology as a core business enabler across all product lines and functions.
- Lead the evaluation and modernisation of legacy core insurance platforms (policy, claims, billing) to future-ready architectures.
IT Infrastructure & Operations
- Oversee the design, delivery, and performance of the entire IT infrastructure, including on-premise, hybrid and cloud environments.
- Ensure 99%+ system availability and service reliability across all customer-facing and key internal platforms.
- Drive cost efficiency and value for money in technology operations managing an IT budget effectively.
- Build and maintain strategic relationships with key technology vendors, partners, and managed service providers.
Cybersecurity & Risk Management
- Own the enterprise cybersecurity strategy, ensuring robust protection of customer data, intellectual property, and critical business systems.
- Maintain and enhance compliance with our regulatory obligations, and proactively manage cyber risk.
- Lead the development and testing of business continuity, disaster recovery, and incident response frameworks.
- Foster a culture of security awareness across the organisation and lead regular risk reporting to various risk governance forums.
Data & Analytics
- Establish and evolve the data strategy, including data governance, data quality, and a modern analytics and reporting capability. Leveraging efforts in play across the ecosystem.
- Enable the business to leverage data as a strategic asset — from pricing and underwriting analytics to customer segmentation and claims intelligence.
- Oversee the development of enterprise data platforms, including data lake and data warehousing architecture.
- Work with the Chief Data Office and business executive team to drive AI and advanced analytics adoption across business units.
Leadership Development & Team Building
- Lead, inspire and develop a high-performing IT organisation of 100+ professionals, spanning engineering, operations, architecture and data.
- Build and sustain a culture of innovation, accountability, agility and continuous improvement within the IT function.
- Define and execute an IT talent strategy including hiring, succession planning, capability development, and retention.
- Act as a visible, accessible leader who develops future technology leadership talent and champions diversity within the team.
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Essential Experience & Qualifications:
- Minimum 15 years' progressive experience in senior IT leadership, with at least 5 years at an Executive level.
- Demonstrable track record of delivering large-scale digital transformation programmes within a complex, regulated financial services or insurance environment.
- Deep expertise across IT infrastructure, enterprise architecture, cloud platforms (AWS/Azure/GCP), and cybersecurity.
- Proven experience managing substantial IT budgets and leading large, geographically distributed IT teams.
- Strong understanding of insurance sector regulatory will be advantageous
- Experience presenting to and influencing at Board level, with the ability to translate complex technology topics into business language.
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field; Master's degree preferred.
KEY RESPONSIBILITIES
Digital Transformation & Strategic Leadership
- Define, own and execute a multi-year digital transformation roadmap aligned to the Absa Financial Services strategic objectives and customer experience goals.
- Champion the adoption of emerging technologies — including AI, machine learning, cloud, and automation — to drive operational efficiency and competitive differentiation.
- Partner with the CEO and Executive Committee to embed technology as a core business enabler across all product lines and functions.
- Lead the evaluation and modernisation of legacy core insurance platforms (policy, claims, billing) to future-ready architectures.
IT Infrastructure & Operations
- Oversee the design, delivery, and performance of the entire IT infrastructure, including on-premise, hybrid and cloud environments.
- Ensure 99%+ system availability and service reliability across all customer-facing and key internal platforms.
- Drive cost efficiency and value for money in technology operations managing an IT budget effectively.
- Build and maintain strategic relationships with key technology vendors, partners, and managed service providers.
Cybersecurity & Risk Management
- Own the enterprise cybersecurity strategy, ensuring robust protection of customer data, intellectual property, and critical business systems.
- Maintain and enhance compliance with our regulatory obligations, and proactively manage cyber risk.
- Lead the development and testing of business continuity, disaster recovery, and incident response frameworks.
- Foster a culture of security awareness across the organisation and lead regular risk reporting to various risk governance forums.
Data & Analytics
- Establish and evolve the data strategy, including data governance, data quality, and a modern analytics and reporting capability. Leveraging efforts in play across the ecosystem.
- Enable the business to leverage data as a strategic asset — from pricing and underwriting analytics to customer segmentation and claims intelligence.
- Oversee the development of enterprise data platforms, including data lake and data warehousing architecture.
- Work with the Chief Data Office and business executive team to drive AI and advanced analytics adoption across business units.
Leadership Development & Team Building
- Lead, inspire and develop a high-performing IT organisation of 100+ professionals, spanning engineering, operations, architecture and data.
- Build and sustain a culture of innovation, accountability, agility and continuous improvement within the IT function.
- Define and execute an IT talent strategy including hiring, succession planning, capability development, and retention.
- Act as a visible, accessible leader who develops future technology leadership talent and champions diversity within the team.
Education
- Bachelor's Degree: Information Technology
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Job Description
Architecture
- Leverage a solid & deep understanding of the organization strategy to identify, design & deliver relevant, scalable, testable, re-usable technology solutions
- Work in collaboration with delivery teams to independently analyse customer requirements & varying business capabilities & leverage analysis to identify & accurately spec / frame ‘the complex business problems we are aiming to solve’ with each solution design or solution evolution
- Through the above processes, leverage emotional, social & business / commercial quotient to understand consumers and the broader range of stakeholders, their opinions & perspectives and reconcile these within the solution designs (negotiation skills and dealing with complex and divergent stakeholder opinions are a must)
- Leverage expertise in analytical & creative problem solving to synthesise a solution design (build a solution from its components) beyond the analysis of the problem
- Lead design thinking processes to successfully deliver solution blueprints & associated roadmaps
- Create end to end solution blueprints & ensure these can be implemented across all phases of the initiative life-cycle (ideation through to product launch & commercialization)
- Design & or contribute to the design & implementation of detailed feasibilities & business cases
- Leverage a strong engineering background to make the right choices in solution design – this knowledge includes but is not limited to: customer centric design, domain driven design, composable architecture, loosely coupled integration, microservices and other modern software design practices
- The above extends to identifying the best fit tools to be used for a particular solution, understanding those that would not be a good choice and leveraging researching skills to pivot towards something better
- Assume ‘one stop’ shop accountability for solution blueprint design & delivery decisions within an organization based on the above
- Work with project / program management teams to design solution roadmaps aligned to the strategic requirements of an organization and through which the solution can be implemented across all phases of the initiative life-cycle (ideation through to product launch and commercialization)
- Work embedded, as part of a delivery team, to ensure the successful design & implementation of solution blueprints
- Ensure that the detail of the solution (across all architecture domains) is accurate to the implementation of the initiative, true to the bank’s architectural principles/preferences, implementable by the different teams involved in the solution
- Work as part of embedded delivery teams to conduct solution reviews, code reviews, testing and other disciplines associated with solution design & delivery
- Attend various Group & Business specific architectural design forums and present solution designs and detailed business cases for approval
- Leverage synthesis & creative problem skills to identify risk (impending danger & challenges) and work with a cross functional group of stakeholders across the value chain for support & direction
- Conduct solution reviews against defined customer metrics and ensure the ongoing achievement of business results through solution implementation
- Ensure a solid understanding of emerging & evolving architectural principles and hold one stop shop accountability for the evolution of solutions in alignment with these principles (where it makes sense to do so)
- Build architectural capability across delivery teams in a business to ensure ongoing evolution of skills in solution delivery
- Contribute to the architecture body of knowledge
- Contribute to the design & evolution of architectural principles and preferences
People
- Participate in peer reviews (code, solution, testing etc.) and transfer knowledge and capability across delivery teams for improved solutioning & evolving architectural practices
- Set & Cascade solution direction across technology delivery teams
- Build & evolve the architectural capability of Delivery teams across the business – through active coaching & information / knowledge sharing
- As an SME, support the proactive attraction, recruitment, development, & retention of strong technology teams across an estate
- Leverage and embed agile practices in delivery teams and work to build strong self-directed, high performance teams through agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)
Financial & Vendor Management, Risk & Governance
- Carry the ‘one stop shop’ accountability for all risk associated with solution design (from ideation to deployment)
- Apply the organization risk & governance frameworks
- Ensure solution design alignment to Group guidelines & ensure solutions are sustainable for the enterprise
- Proactively involve / engage chapter & guild leads in solution decision making, applying an enterprise wide lens to product & service development
- Ensure solution design alignment to regulatory requirements and continuously update knowledge on regulatory requirements for the successful design of new & evolution of existing solutions
- Deliver on time & on budget (always)
Education
- Bachelor's Degree: Information Technology
End Date: April 14, 2026
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Job Description
- Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base
- Relationship and Service Management: Actively develop strong client relationships. Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients
- Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance. Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
Education
- Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
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Accountabilities:
The incumbent will:
- Support the Audit Executive in defining the risk profile for Compliance Risk (including Financial Crime, Regulatory and Conduct risks) as well as Reputation, People and Process Management risks.
- Guide, review and approve the work carried out on audit assignments in order to ensure that the scope of the work is appropriate, that risks and controls are correctly identified and assessed and that the assignments are carried out in accordance with the audit methodology.
- Assign audit and line management responsibilities, direction and guidance to direct reports while maintaining an in-depth knowledge of activities in each area
- Deliver a view on the effectiveness and adequacy of risk management and controls to the Chief Internal Auditor and executive management, notably through contributions to committee reporting and audit reports, and proposing mitigating actions.
- Play a proactive part in supporting the definition of risk profiles, working effectively with colleagues across Internal Audit and Business stakeholders.
- Ensure that the Audit Plan is effective, including the best use of resources.
- Support the Audit Executive in requisite engagements with regulators.
Key to the role are the below additional capabilities required for success:
- Contributing commentary and information for Absa Internal Audit reporting.
- Ensure that Absa Group Internal Audit has set the overall coverage strategy, audit testing approach and have the right subject matter expertise to perform independent and impartial assurance activities over a variety of risk disciplines i.e. Compliance risk (including financial crime, regulatory and conduct risks) ,as well as Reputation, People and Process Management risks.
- Have the requisite subject matter expertise across the respective risk disciplines, along with an understanding of the banking regulations, governance structures, frameworks and policies for the above-mentioned risks in order to review and challenge Absa Group’s risk management and risk measurement practices.
- Evaluation of risk appetite, escalation and reporting of issues and decisions taken by the Group Compliance, Group Operational Risk, Human Capital and Group Marketing and Corporate Affairs Functions.
- Evaluation of the adequacy of risk management systems and processes for identifying, measuring, assessing, controlling, mitigating, responding to, and reporting on all the risks resulting from the bank’s activities.
- The integrity of the risk management information systems, including the accuracy, reliability and completeness of the data used.
- The provisions of the regulatory framework and in particular the bank’s system for identifying and measuring its regulatory capital and assessing the adequacy of its capital resources.
- The effectiveness of the process by which the risk and reporting functions interact to produce timely, accurate, reliable and relevant reports for both internal management and the regulatory supervisor.
Experience
- Experience in Audit: At least 12 years of experience in audit and consulting, including internal audit and risk management roles.
- Industry Experience: Significant experience in the financial services industry, particularly in roles focused on the management of non-financial risks i.e. compliance risk (including financial crime, regulatory and conduct risks) as well as people, process management and reputation risks.
- Strong expertise in respect of key regulations impacting the banking industry including the Banks Act, Financial Intelligence Centre (FIC) Act, Prudential Authority and FSCA Standards, and other relevant regulations.
- Extensive experience in operational risk management, accompanied by a thorough knowledge of the Basel Framework.
- Leadership Experience: Proven track record of leading audit teams and managing complex audit projects.
- Fraud risk management experience preferred
Qualifications (minimum qualifications)
- Honours degree in finance, accounting or Risk Management.
- Certified Internal Auditor (CIA) or CA (SA) designation preferred
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Accountability: To establish and maintain a professional relationship with all stakeholders (Client, Bank personnel, product providers and Adviser Support staff) Participate in reciprocal leads activities and sales/pipeline meetings to identify opportunities for new or repeat business, and fully utilising Absa’s bancassurance structure.
- Assess client’s needs through use of recommended needs analysis tools, ensuring that the client is aware of the full value proposition offered by AIFA.
- Prepare recommendation and quote for appropriate risk and investment solutions based on the client’s individual needs and profile.
- Present recommendation to clients, ensuring that all FAIS regulations are followed regarding advice given.
- Follow all the steps in the designated client engagement process as specified by Absa Advisers.
- Provide regular feedback to the Regional Manager on actions taken to progress the lead to business. Network, on an ongoing basis, with all stakeholders in Everyday Banking (PGM’s and Regional Managers) and elsewhere by attending their meetings and social gatherings to position the Absa Advisers' value proposition to the Bank and to the clients
Accountability: Meet sales and/or growth targets Do activity planning by identifying the clients to be approached/contacted during a particular period in conjunction with Everyday Advice Executive.
- Using the leads information provided by the source and or Regional Manager listings, as well as leads sourced through own prospecting activities and determine the client's financial needs. Make exclusive use of Absa’s Financial Needs Analysis tool to conduct a comprehensive Financial Needs Analysis for the client.
- Obtain the client's consent to access his/her existing policy information by getting him/her to sign the relevant documents to get a comprehensive view of the client's financial needs.
- Discuss various possible solutions and options available with the client and thereafter recommend the most appropriate products and or solution(s) to address financial needs.
- Generate and discuss a formal recommendation including product quote(s) for the client. On acceptance of part or all the advice recommendations, complete the necessary product application forms and ensure that the client signs the forms to indicate his/her consent to engage in a transaction(s).
- Gather, generate, and complete all the necessary compliance documentation (e.g., Client Advice Record, copy of ID, Financial Needs Analysis, FICA).
- Submit the proposal forms to the relevant product providers for processing. Ensure that the issued policy aligns to the recommended product.
- Review the client's portfolio at a minimum of once a year and contact the client based on the adviser and client agreed contact strategy to maintain a healthy client relationship.
- Provide a report back to the Regional Manager and Everyday Banking stakeholders on the strike rate (i.e., the number of leads provided that were converted to business) where applicable.
- Seek business opportunities from external sources as necessary to grow the book of business and reciprocate leads to Regional Managers and PGM’s.
Accountability: Manage own commission earnings •
- Capture the correct Policy Relevant Information (PRI) number on the Commission system.
- On a monthly basis, check the accuracy of the commission statements received from the Broker Commissions department. Verify that all the PRI numbers reconcile to the commission paid and reflected on the statements Keep the client database up to date by ensuring that new clients are added to the database.
- Follow up on unpaid premiums and lapses by contacting the clients to establish the reasons for the problems Manage the suspense account timeously by clearing it on the system at month end.
Accountability: Practice Management
- Ensure that staff members (Adviser Assistants) have a clear understanding of their roles and responsibilities within the adviser practice.
- Arrange for staff members to receive the relevant training (Absa programs for the Interns) e.g., systems training, product training and operational training.
- Provide coaching and mentoring to assistant(s) with regards to facilitate knowledge and skills development.
- Participate performance development (PD) discussions as required by the Absa performance management standards.
- Take the necessary corrective actions in cases of underperformance in consultation with the Regional Manager. Implement controls with regards to compliant record keeping in accordance with minimum Absa business standards (i.e. FAIS, FICA, FSB and) Liaise with Provincial Operations Office) with regards to maintenance of systems and equipment and provision of other services
- Complete all the required compliance exams in the specified timeframes (e.g. Anti-Money Laundering, Sanctions, BCM, Basic Financial Crime Concepts). Remain fit and proper as required for FAIS flagged roles.
- Provide monthly feedback to the branch, and Business Bank, regarding non-interest income (seat costs) and cross-selling opportunities
- Segment the client base according to profile, income potential and commission income.
- Engage with business development strategies with the support of the Regional Manager and our practice management subject matter experts to maximise the sustainability of the adviser practice
Accountability: Personal Development
- Attend all the required training to attain accreditation to market Absa approved products.
- Attend all the requisite internal training (i.e FAIS-related programs/courses).
- Attain the required FAIS credits in order to attain Fit and Proper status
- Ensure that Fit and Proper status is maintained (honesty, integrity, financial solvency)
Education
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
End Date: April 30, 2026
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Job Description
- This role is to manage the first line of risk management team is housed for the Business Banking SME client segment. The role reports to the Head of BB Governance Risk and Control. Key deliverables will be to:
- Coordinate key activities to sustain as Satisfactory Control Environment. This involves coordinating activities of Principal Risk and related Sub Risks SME's to keep the risk profile within acceptable thresholds.
- Managing the execution of critical process refresh, driving issues management and risk event management using the banks approved frameworks and systems.
- Conducting root cause analysis and lessons learnt for material risk events/issues and monitor business remediation.
- Running appropriate risk governance forum and report appropriately on risk outcomes.
- Building and maintaining effective relationships with key stakeholders, which includes the first line of defence (1LOD) colleagues in business, Principal and Sub risk SME's, second line of risk partners in the Risk and Compliance functions and internal audit and other assurance providers.
- Developing and monitoring KRI's to ensure monitoring of the key risks facing the business where these need to be supplemented.
- Manage and lead the existing team to ensure the core risk deliverables are delivered and enable colleagues development journeys.
- Drive any risk deliverables tat may be required to demonstrate that the business is embedding ORRMF , Conduct Risk and Fin Crime Risks and any operational elements affecting financial risks.
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
End Date: April 15, 2026
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Job Description
Strategy & Business Planning Support
- Leverage business area knowledge & expertise to design & package outputs related to all strategy & business planning processes including reviews for multiple stakeholder groups
- Support the Tribe Support lead in the design and planning of all Strategy & Business Planning Processes
- Support the coordination of business planning & business performance review processes including e.g. venue, agenda’s, output management, input management
- Collate & coordinate business performance review trackers & reporting (monthly, quarterly, annually)
- Create a document / knowledge management system for all business planning processes (reports, reviews, decks, processes, templates etc.) for ongoing continuous improvement
Communications
Develop & implement an integrated communications plan for the business area
- Work in collaboration with various functional leads to design & draft multiple communications (multi media campaigns e.g. townhalls, newsletters, leader one on ones, leader key messages, leader story telling / narrative etc.) aligned to the communications plan across the estate (customers & employee orientated communications)
- Lead the activation of all communication processes across the estate
- Evaluate and continuously improve the impact of communications processes across the estate
- Ensure strong communications & change management alignment across the estate
- Stay ahead of best practice on estate wide communications & communications trends (e.g. digitized communications, graphic illustration etc.)
Resource & Delivery Management
- Consolidate project deliverables and interdependencies across tribes
- Identify release & delivery risks across tribes
- Act as a point of escalation & resolution for Scrum Masters as required in respect to delivery risk
- Coordinate appropriate delivery & release communications across tribes and squads where required
- Manage & track the integrated resource plan across identified tribes & squads
- Identify resource implications & mitigate against these based on delivery requirements across tribes and squads (contingency, leave etc.)
- Manage & update resource management systems across identified tribes and squads
- In partnership with the People function & Line, successfully manage the resourcing process for tribes and squads
People & Change Management
- Coordinate large scale change programs across the estate
- Act as change coach & mentor across the business areas (small, medium & large scale)
- Develop change management plans for all planned change orientated activity (across the value chain e.g. suppliers, employees, customers etc.)
- In partnership with the functional leads and the people function, design & facilitate strategic change processes for the continued transformation of the business area
- Support all the people value chain processes including but not limited to: Resourcing, Development, Performance, Talent
- Support includes but is not limited to: Coordination of various people process inputs by tribe leaders, scrum masters and broader squad team members, identification of people risks, consolidation & tracking of plans & insights, coaching & mentoring, team problem solving (leveraging design thinking)
Financial, Risk & Governance Process Coordination
- Support the implementation & management of financial, risk & governance processes for the business area e.g. budget management & reporting, internal / external, audit implementation & project management
- Lead the project management of various risk, finance & governance processes & issues resolution e.g. audit finding closure, governance / risk forum meetings, minutes and administration etc.
- Act as a point of escalation for all payments / other financial processing for the area and or facilitate payments processing with Key Centres of Enablement (where required to do so)
- Maintain & communicate policies and procedures related to all financial, risk & governance processes across the estate & proactively monitor compliance
Reporting & Analytics
- Act as the custodian for all reporting & analytics tools across tribes and squads
- Develop & standardize appropriate reporting & analytics tools for multiple stakeholder groups
- Coordinate and complete all reporting (monthly, quarterly, annually)
- Leverage reporting to drive insights and strategic action across the business
Design Thinking & Ideation
- Evaluate existing organization wide business processes for continuous improvement and suggest changes (e.g. automation opportunities etc.)
- Lead the process engineering efforts across the business area (policies, practices)
- Design design thinking & ideation workshops, incubators and accelerators on behalf of the business leaders
- Lead and facilitate design thinking and ideation processes across the estate
- Stay ahead of design thinking practices as well as business specific knowledge to enable relevant and outcomes based design thinking outputs
Education
- Bachelor's Degree: Information Technology
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Job Description
- Portfolio Management: Ensure appropriate management of respective portfolios that includes but not limited to client engagement, portfolio performance management, reporting and executing of client requirements
- Business Development: Agree financial targets/new business targets and set out tactical plans to achieve this on an annual basis
- Risk Management: Ensure that portfolio meets the required risk management standards
Education
- National Diplomas and Advanced Certificates: Business, Commerce and Management Studies
End Date: April 16, 2026
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Job Description
Accountability: Stakeholder Management
- Working closely with CIO’s, Business Managers and Change Managers to support onboarding, engagement, and ongoing delivery of contract resources.
- Manage relationships with third‑party suppliers to ensure seamless operational delivery aligned to Absa standards.
- Work in collaboration with Procurement to ensure strategic alignment of third‑party supplier spend.
- Develop and maintain a sound understanding of business unit strategies, the contracting ecosystem, and the talent and transformation agenda.
- Identify, formulate, and implement strategic opportunities for third‑party optimisation and cost‑saving initiatives.
Accountability: Contract Management
- Ensure all contracting resources are engaged in line with Group policies, frameworks, and issued guidance.
- Identify non‑compliant or inaccurately engaged contract resources and drive corrective remediation through the Absa CRC.
- Manage and resolve material escalations raised by Line Managers to ensure timeous remediation and adherence to agreed SLAs.
- Manage escalations from third‑party suppliers to ensure accurate, compliant, and timeous payments.
Accountability: Contract Resource Management
- Communicate and enforce contract resource management processes across Absa Bank.
- Ensure Line Manager accountability for all contracting resources.
- Continuously identify and drive opportunities to streamline and enhance internal contracting processes.
- Improve data quality, completeness, and reporting accuracy across all resource management platforms.
- Manage the allocation of contract resources through demand assessment and engagement with key stakeholders.
- Oversee organisational management activities including accurate creation and management of position numbers (T&M, SOW and Managed Services).
- Proactively identify contract renewals at least three months before expiry and engage Line Managers on renewal decisions.
- Ensure contract renewals are approved, executed, and that system access is extended accordingly.
- Maintain accurate updates across all source systems (SAP, SAP BW, Coupa, Coupa CCW, Workday) for onboarding and termination activities.
- Oversee contract resource onboarding and off‑boarding processes to ensure compliance and continuity.
- Coordinate and manage the Risk and Issue Register, including remediation plans and progress tracking.
- Ensure compliance with all risk checks, dispensations, purchase order requirements, and breach management.
- Monitor, track, and remediate access loss issues impacting contract resources.
- Produce monthly reporting on contract resource headcount by business area and employee category.
- Ensure vendor compliance with Absa processes, risk frameworks, and contractual obligations.
- Monitor, track, and report against monthly SLAs.
- Contribute to talent needs analysis and collaborate with People Business Partners, Talent Acquisition, and Business stakeholders.
Accountability: Contractor finance Management
- Engage regularly with stakeholders to resolve issues relating to budgets, purchase orders, CCNs, invoicing, payments, rate increases, overtime, dispensations, and breaches.
- Validate and benchmark rates against internal market standards (Johannesburg / Cape Town).
- Track spend against allocated budgets, including overtime and accruals.
- Monitor and report on contingent labour costs by cost centre and project (IN) relative to approved headcount blocks.
- Provide monthly reporting on contract resources funded through cost centres versus project funding.
Education and experience required
- Diploma or Degree (relevant field).
- Minimum of 5 years’ relevant experience, preferably within procurement, finance, or workforce management.
- At least 2 years’ experience managing third‑party or contingent contract resources.
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KEY ACCOUNTABILITIES
Accountability: Stakeholder Management
- Build and manage stakeholder engagement, providing guidance and directing their workload activities to ensure timescales and requirements are met.
- Maintain a high level of professionalism in stakeholder interactions, including written and verbal communications, based on sound knowledge of the industry and understanding of relevant regulatory requirements.
- Develop and enhance network and relationship building to align the team with business partners within the organisation as well as strategic stakeholders.
- Develop and maintain partnerships with local industry institutions, and fraud/loss prevention organizations/Industries in the community to enable two-way information sharing.
- Build strong relationships with industry peers and best practice on fraud trends
- Adhere to Organisational circulars, policies, business standards and other communications that impact on the operation of the business unit.
- Work closely and collaboratively with the members of the Investigations Units within the bank and other financial institutions.
- Support the person in the area responsible for service level agreement by providing input on the operational reporting requirements from the business.
Accountability: Set business plans and contribute to strategic objectives
- Translating strategic plans into operational processing objectives and tactical plans, ensuring a competitive processing offering to Absa.
- Manage the Fraud Management Systems and identify innovative solutions in order to effectively identify fraud.
- Understand the overall Fraud environment, its dynamics, strategies and initiatives to enable achievement of business objectives through optimal delivery across customer interface and relevant cross functional areas.
- Partner with Fraud strategy to develop the strategy based on data driven insights.
- Identify business drivers, customer experience pain points and service challenges, recommend and implement remedial programs as agreed with business and Fraud Strategy to close the gaps.
- Engage, understand and leverage Fraud strategies (people, processes and systems), being established across the Group, to drive global common best practice solutions.
Accountability: Business Operations Management
- Drive the alignment of Fraud Solutions services with the requirements of Fraud Strategy, Fraud Forensic Investigations, Products and Segments, ensuring alignment and cooperating effectively with other business unit delivery requirements across the Group.
- Lead rigorous demand management (SLA determination, forecasting & variance analysis) aligned with balanced capacity management (resource & material requirements planning).
- Negotiate and agree performance targets, taking accountability for overall achievement of objectives across Fraud Solutions. Objectives include (but are not necessarily limited to) employee satisfaction, customer satisfaction, cost performance, risk and compliance conformance, as well as ethical and rigorous governance.
- Oversee continuous improvement in the analysis of Fraud and case management systems and information technology architecture, driving recommendations for enhancements to Group and other relevant stakeholders with a view to consistently driving workflow efficiencies.
Accountability: Innovates and champions change management
- Nurture a culture of continuous improvement by consistently driving the reengineering of business processes.
- Direct a pioneering culture that continually drives strategic opportunities and operational efficiencies.
- Provide guidance to the team on methods to achieve world class standards of efficiency and service, continually striving to enhance existing processes
Education
- Bachelor`s Degrees and Advanced Diplomas: Law, Military Science and Security (Required)
End Date: April 15, 2026
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Job Description
Risk Management
- Monitor client’s performance on a continuous basis for risk indicators and perform formal reviews at specified time intervals to identify any changes in the client's business or operating environment.
- Monitor adherence of covenants and conditions on a continuous basis and discuss any deviations and possible concerns with Sales team and escalate to Line Management and Credit if necessary.
- Adhere to ARMS credit requirements as stipulated in the Absa credit policy. Monitor and report boundary events in terms of the Operational Risk Boundary.
- Obtain input from Product Industry Specialist, where appropriate to assist in client solutioning and credit application process.
- Identify the need for a meeting between high-risk clients, Credit and Business Support.
- Request updated valuations on properties that serve as security for facilities in line with Absa Credit policies.
- Manage and communicate the risks associated with outstanding securities.
- Pro-actively identify problematic /high-risk clients and advise Credit, accordingly, manage them with a view to provide special input and implement loss preventative measures i.e., EWL Reports.
- Request and manage outstanding Financial Statements as stipulated in the Absa Credit policy.
- Action and manage daily Odex, Referrals, REPL and REPC. Contact clients that are on the referral listing for rectification.
Credit Management
- Explore new, improved, and alternative ways of solutioning client credit requirements.
- Adhere to Bank’s credit policies and procedures and ensure that they are fully complied with and that any policy breaches have been suitably addressed and mitigated.
- Provide bank codes and reports on clients.
- Pro‐actively manage credit risks associated with the portfolio of clients and their related products.
- Manage and drive the deal forum process to ensure quality applications are submitted to the sanctioners with sustainable credit solutions.
Portfolio Financial and Operational Management
- Compile reviews, amendments, and new applications to the appropriate lending authorities.
- Issue facility letters to clients after reviews have been compiled and new facilities granted.
- Draft and issue letters of reminder when facilities expire according to policy requirements, for example 30-, 60- and 90-day letters.
- Contribute to the Non‐Interest Income by ensuring recovery of manual fees (e.g., Reviews, valuations) to avoid revenue leakages.
- Spread client's financials on the various Credit Risk Grading models i.e., Agri Model, RiskCalc Model and Triad.
- Provide the Default Grading (DG) output from the Credit Risk models.
- Capture all information on the various risk grading models 100% accurately by checking that all the models balance.
Client Solutioning and Customer Service
- Identify cross sell opportunities from analysis of Client's financials, account conduct and industry change and pass on to Relationship Executive/Transactional Banker as a lead.
- Be part of the solution by attending sales best practice sessions with relevant stakeholders, give credit input to mitigate risk on the identified product offering or new acquisition, and monitor progress on the sales funnel, until the lead is converted into a deal.
- Conduct research on the industry in which the portfolio clients operate, to understand the industries overall profitability, industry trends and clients market standing relative to their competitors.
Teamwork and Self Development
- Attend team meetings and contribute fully, including suggestions for ways of improving customer service and meeting targets.
- Develop supportive relationships with colleagues and create a sense of team spirit.
- Communicate concerns or challenges that derive from team interactions in a constructive and positive manner.
- Develop and maintain contacts with Specialists in other areas of Relationship Banking and the Group.
- Keep abreast of regulatory changes through regular training.
- Monitor available L&D courses to develop your own training whilst helping others in the team to develop theirs.
- Demonstrate the willingness and ability to perform to the very best levels to ensure personal alignment to ABSA's values and vision.
Minimum Qualifications/Requirements
- Bachelor`s Degrees and Advanced Diplomas - Business, Commerce and Management Studies, Credit Risk with five years or more of relevant work experience.
- Strong computer skills and experience with Microsoft Office, especially Excel.
- Agricultural Credit Analysis experience (Advantageous)
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Job Description
Risk Management
- Monitor client’s performance on a continuous basis for risk indicators and perform formal reviews at specified time intervals to identify any changes in the client's business or operating environment.
- Monitor adherence of covenants and conditions on a continuous basis and discuss any deviations and possible concerns with Sales team and escalate to Line Management and Credit if necessary.
- Adhere to ARMS credit requirements as stipulated in the Absa credit policy. Monitor and report boundary events in terms of the Operational Risk Boundary.
- Obtain input from Product Industry Specialist, where appropriate to assist in client solutioning and credit application process.
- Identify the need for a meeting between high-risk clients, Credit and Business Support.
- Request updated valuations on properties that serve as security for facilities in line with Absa Credit policies.
- Manage and communicate the risks associated with outstanding securities.
- Pro-actively identify problematic /high-risk clients and advise Credit, accordingly, manage them with a view to provide special input and implement loss preventative measures i.e., EWL Reports.
- Request and manage outstanding Financial Statements as stipulated in the Absa Credit policy.
- Action and manage daily Odex, Referrals, REPL and REPC. Contact clients that are on the referral listing for rectification.
Credit Management
- Explore new, improved, and alternative ways of solutioning client credit requirements.
- Adhere to Bank’s credit policies and procedures and ensure that they are fully complied with and that any policy breaches have been suitably addressed and mitigated.
- Provide bank codes and reports on clients.
- Pro‐actively manage credit risks associated with the portfolio of clients and their related products.
- Manage and drive the deal forum process to ensure quality applications are submitted to the sanctioners with sustainable credit solutions.
Portfolio Financial and Operational Management
- Compile reviews, amendments, and new applications to the appropriate lending authorities.
- Issue facility letters to clients after reviews have been compiled and new facilities granted.
- Draft and issue letters of reminder when facilities expire according to policy requirements, for example 30-, 60- and 90-day letters.
- Contribute to the Non‐Interest Income by ensuring recovery of manual fees (e.g., Reviews, valuations) to avoid revenue leakages.
- Spread client's financials on the various Credit Risk Grading models i.e., Agri Model, RiskCalc Model and Triad.
- Provide the Default Grading (DG) output from the Credit Risk models.
- Capture all information on the various risk grading models 100% accurately by checking that all the models balance.
Client Solutioning and Customer Service
- Identify cross sell opportunities from analysis of Client's financials, account conduct and industry change and pass on to Relationship Executive/Transactional Banker as a lead.
- Be part of the solution by attending sales best practice sessions with relevant stakeholders, give credit input to mitigate risk on the identified product offering or new acquisition, and monitor progress on the sales funnel, until the lead is converted into a deal.
- Conduct research on the industry in which the portfolio clients operate, to understand the industries overall profitability, industry trends and clients market standing relative to their competitors.
Teamwork and Self Development
- Attend team meetings and contribute fully, including suggestions for ways of improving customer service and meeting targets.
- Develop supportive relationships with colleagues and create a sense of team spirit.
- Communicate concerns or challenges that derive from team interactions in a constructive and positive manner.
- Develop and maintain contacts with Specialists in other areas of Relationship Banking and the Group.
- Keep abreast of regulatory changes through regular training.
- Monitor available L&D courses to develop your own training whilst helping others in the team to develop theirs.
- Demonstrate the willingness and ability to perform to the very best levels to ensure personal alignment to ABSA's values and vision.
Minimum Qualifications/Requirements
- Bachelor`s Degrees and Advanced Diplomas - Business, Commerce and Management Studies, Credit Risk with five years or more of relevant work experience.
- Strong computer skills and experience with Microsoft Office, especially Excel.
- Agricultural Credit Analysis experience (Advantageous)
End Date: April 15, 2026
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Job Description
- OPTIMISED BUSINESS FROM EXISTING INVESTMENT CLIENTS Manage relationships with existing clients to ensure optimal income streams and profitability uplift from existing portfolio. Manage the re-investment book to identify opportunities to optimize income by way of margin management. Further identify opportunities to increase share of wallet from existing base. Alignment with the Bank’s funding model by identifying Demand Deposits that may be converted into Fixed Term Options thereby providing longevity to the Investment Book. This will be done on a case-by-case basis to ensure minimal margin erosion.
- NEW INVESTMENT CLIENTS AND REVENUE GENERATION Grow Absa's Deposit market share and footprint in the region through acquisition of profitable and sustainable new investments Effectively market the investment product range. Develop and manage sales strategies relating to Investment Portfolio Management. Implement sales strategies and operational plans Proactively build a network that will facilitate the generation of new leads Proactively research and create target lists for the new business in conjunction with the Banker and other Internal Stakeholders
- SERVICE DELIVERY AND CLIENT QUERY RESOLUTION Provide and maintain excellent service to investment clients across all Segments. Respond to queries/needs in prompt and appropriate manner so as to ensure no client complaints. Aligning to the SLA of the Processing and Fulfillment Teams. No regrettable losses due to interest claims as a result of service failure.
- ALIGNMENT AND ENGAGEMENT WITH INTERNAL STAKEHOLDERS Act as central point of coordination between Treasury, Pricing and the Product Team. Attend all relevant Investment meetings to ensure alignment with process and compliance.
Experience Investments Banking (3 - 5 years), Islamic Banking & Pricing
Minimum Qualifications
- RE5 FAIS Accreditation (Compulsory)
- RE1 Accreditation (Preferred)
- NQF 7 (Degree/Diploma)
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
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Job Description
- Stakeholder Management: Actively promote and manage the collaborative engagement of internal and external stakeholders, including regulators, suppliers, clients, service providers, business partners and other Absa entities
- Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets
- Customer Engagement: Do activity planning by identifying the clients to be contacted during a particular period. Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
- Manage own broker practice: Ensure that staff members (Broker Assistants an Interns as relevant) have a clear understanding of their roles and responsibilities within the practice
Education
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
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Job Description
Core Requirements
- 3–5 years’ experience within the Banking, Investment Banking, or Capital Markets IT environment
- Strong software engineering capability, including: Software design and development Business analysis Quality assurance Release and deployment management
- Excellent communication, interpersonal, and stakeholder management skills
- Proven ability to perform effectively in a fast-paced, complex, and dynamic environment
Technical Skills (Preferred)
- Experience working on Front Arena or comparable front-office trading systems
- Hands-on experience with Front Arena AEF technologies, including: ACM, AEL, ADFL, ASQL Python C# (.NET), C++, MS SQL, XSLT
- Deep understanding of Front Arena components such as: PRIME, ADS, AMB, AMBA, ATS, AMWI PACE, APS, AFG-AMB SWIFT adapters, Adaptiv Docs, and related integrations
Functional & Domain Expertise (Preferred)
- Strong understanding of one or more asset classes, including: Equities, Fixed Income, Credit, and FX
- Knowledge of: Product lifecycles and valuation models Trading and position management Financial risk management Regulatory and risk reporting processes
Key accountabilities:
DevOps
- Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems (Front End, Back End and Integration) with high quality solutions
- Contribute to and in some cases lead all phases of the development lifecycle including e.g. design process
- Determine operational feasibility of solutions by evaluating analysis, problem definition, business requirements, solution development and proposed solutions
- Develop high quality software / application design and architecture in a test driven & domain driven / cross domain environment
- Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
- Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
- Apply general design patterns and paradigms to deliver technical solutions
- Debug existing source code and polish feature sets.
- Apply version control and related concepts and techniques
- Align all application development & development process to Group Architecture, Security & Infrastructure guidelines
- Work with project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
- Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
- Stay ahead of the curve on emerging technologies and development practices e.g. scripting languages, containerization etc.
- Contribute to the design & evolution of Group Architecture, Infrastructure & associated technical standards for the organization
People
- Conduct peer reviews, testing, problem solving within and across the broader team
- Provide technical subject matter expertise and support in the attraction and recruitment of Product Engineers for the organization
- Participate as a subject matter expert in the development & development planning of the broader product engineering team
- Support the people change teams in the design of adoption processes (Customer, Employee & 3rd Party Adoption)
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Job Description
Accountability: To establish and maintain a professional relationship with all stakeholders (Client, Bank personnel, product providers and Adviser Support staff)
- Participate in reciprocal leads activities and sales/pipeline meetings to identify opportunities for new or repeat business, and fully utilising Absa’s bancassurance structure.
- Assess client’s needs through use of recommended needs analysis tools, ensuring that the client is aware of the full value proposition offered by AIFA.
- Prepare recommendation and quote for appropriate risk and investment solutions based on the client’s individual needs and profile.
- Present recommendation to clients, ensuring that all FAIS regulations are followed regarding advice given.
- Follow all the steps in the designated client engagement process as specified by Absa Advisers.
- Provide regular feedback to the Regional Manager on actions taken to progress the lead to business.
- Network, on an ongoing basis, with all stakeholders in Everyday Banking (PGM’s and Regional Managers) and elsewhere by attending their meetings and social gatherings to position the Absa Advisers' value proposition to the Bank and to the clients
Accountability: Meet sales and/or growth targets
- Do activity planning by identifying the clients to be approached/contacted during a particular period in conjunction with Everyday Advice Executive.
- Using the leads information provided by the source and or Regional Manager listings, as well as leads sourced through own prospecting activities and determine the client's financial needs.
- Make exclusive use of Absa’s Financial Needs Analysis tool (Avalon from Aug 2024 onwards) to conduct a comprehensive Financial Needs Analysis for the client.
- Obtain the client's consent to access his/her existing policy information by getting him/her to sign the relevant documents to get a comprehensive view of the client's financial needs.
- Discuss various possible solutions and options available with the client and thereafter recommend the most appropriate products and or solution(s) to address financial needs.
- Generate and discuss a formal recommendation including product quote(s) for the client.
- On acceptance of part or all the advice recommendations, complete the necessary product application forms and ensure that the client signs the forms to indicate his/her consent to engage in a transaction(s).
- Gather, generate, and complete all the necessary compliance documentation (e.g., Client Advice Record, copy of ID, Financial Needs Analysis, FICA).
- Submit the proposal forms to the relevant product providers for processing.
- Ensure that the issued policy aligns to the recommended product.
- Review the client's portfolio at a minimum of once a year and contact the client based on the adviser and client agreed contact strategy to maintain a healthy client relationship.
- Provide a report back to the Regional Manager and Everyday Banking stakeholders on the strike rate (i.e., the number of leads provided that were converted to business) where applicable.
- Seek business opportunities from external sources as necessary to grow the book of business and reciprocate leads to Regional Managers and PGM’s.
Accountability: Manage own commission earnings
- Capture the correct Policy Relevant Information (PRI) number on the Commission system.
- On a monthly basis, check the accuracy of the commission statements received from the Broker Commissions department. Verify that all the PRI numbers reconcile to the commission paid and reflected on the statements Keep the client database up to date by ensuring that new clients are added to the database.
- Follow up on unpaid premiums and lapses by contacting the clients to establish the reasons for the problems Manage the suspense account timeously by clearing it on the system at month end.
Accountability: Practice Management
- Ensure that staff members (Adviser Assistants) have a clear understanding of their roles and responsibilities within the adviser practice.
- Arrange for staff members to receive the relevant training (Absa programs for the Interns) e.g., systems training, product training and operational training.
- Provide coaching and mentoring to assistant(s) with regards to facilitate knowledge and skills development.
- Participate performance development (PD) discussions as required by the Absa performance management standards.
- Take the necessary corrective actions in cases of underperformance in consultation with the Regional Manager. Implement controls with regards to compliant record keeping in accordance with minimum Absa business standards (i.e. FAIS, FICA, FSB and)
- Liaise with Provincial Operations Office) with regards to maintenance of systems and equipment and provision of other services
- Complete all the required compliance exams in the specified timeframes (e.g. Anti-Money Laundering, Sanctions, BCM, Basic Financial Crime Concepts).
- Remain fit and proper as required for FAIS flagged roles.
- Provide monthly feedback to the branch, and Business Bank, regarding non-interest income (seat costs) and cross-selling opportunities
- Segment the client base according to profile, income potential and commission income.
- Engage with business development strategies with the support of the Regional Manager and our practice management subject matter experts to maximise the sustainability of the adviser practice
Accountability: Personal Development
- Attend all the required training to attain accreditation to market Absa approved products.
- Attend all the requisite internal training (i.e FAIS-related programs/courses).
- Attain the required FAIS credits in order to attain Fit and Proper status
- Ensure that Fit and Proper status is maintained (honesty, integrity, financial solvency)
Education
- Bachelor`s Degrees and Advanced Diplomas: Accounting, National Senior Certificate/ Matric (Grade 12)
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Key Accountabilities:
Accountability: To establish and maintain a professional relationship with all stakeholders (Client, Bank personnel, product providers and Adviser Support staff)
- Participate in reciprocal leads activities and sales/pipeline meetings to identify opportunities for new or repeat business, and fully utilising Absa’s bancassurance structure.
- Assess client’s needs through use of recommended needs analysis tools, ensuring that the client is aware of the full value proposition offered by AIFA.
- Prepare recommendation and quote for appropriate risk and investment solutions based on the client’s individual needs and profile.
- Present recommendation to clients, ensuring that all FAIS regulations are followed regarding advice given.
- Follow all the steps in the designated client engagement process as specified by Absa Advisers.
- Provide regular feedback to the Regional Manager on actions taken to progress the lead to business.
- Network, on an ongoing basis, with all stakeholders in Everyday Banking (PGM’s and Regional Managers) and elsewhere by attending their meetings and social gatherings to position the Absa Advisers' value proposition to the Bank and to the clients
Accountability: Meet sales and/or growth targets
- Do activity planning by identifying the clients to be approached/contacted during a particular period in conjunction with Everyday Advice Executive.
- Using the leads information provided by the source and or Regional Manager listings, as well as leads sourced through own prospecting activities and determine the client's financial needs.
- Make exclusive use of Absa’s Financial Needs Analysis tool (Avalon from Aug 2024 onwards) to conduct a comprehensive Financial Needs Analysis for the client.
- Obtain the client's consent to access his/her existing policy information by getting him/her to sign the relevant documents to
- get a comprehensive view of the client's financial needs.
- Discuss various possible solutions and options available with the client and thereafter recommend the most appropriate products and or solution(s) to address financial needs.
- Generate and discuss a formal recommendation including product quote(s) for the client.
- On acceptance of part or all the advice recommendations, complete the necessary product application forms and ensure that the client signs the forms to indicate his/her consent to engage in a transaction(s).
- Gather, generate, and complete all the necessary compliance documentation (e.g., Client Advice Record, copy of ID, Financial Needs Analysis, FICA).
- Submit the proposal forms to the relevant product providers for processing.
- Ensure that the issued policy aligns to the recommended product.
- Review the client's portfolio at a minimum of once a year and contact the client based on the adviser and client agreed contact strategy to maintain a healthy client relationship.
- Provide a report back to the Regional Manager and Everyday Banking stakeholders on the strike rate (i.e., the number of leads provided that were converted to business) where applicable.
- Seek business opportunities from external sources as necessary to grow the book of business and reciprocate leads to Regional Managers and PGM’s.
Accountability: Manage own commission earnings
- Capture the correct Policy Relevant Information (PRI) number on the Commission system.
- On a monthly basis, check the accuracy of the commission statements received from the Broker Commissions department.
- Verify that all the PRI numbers reconcile to the commission paid and reflected on the statements Keep the client database up to date by ensuring that new clients are added to the database.
- Follow up on unpaid premiums and lapses by contacting the clients to establish the reasons for the problems Manage the suspense account timeously by clearing it on the system at month end.
Accountability: Practice Management
- Ensure that staff members (Adviser Assistants) have a clear understanding of their roles and responsibilities within the adviser practice.
- Arrange for staff members to receive the relevant training (Absa programs for the Interns) e.g., systems training, product training and operational training.
- Provide coaching and mentoring to assistant(s) with regards to facilitate knowledge and skills development.
- Participate performance development (PD) discussions as required by the Absa performance management standards.
- Take the necessary corrective actions in cases of underperformance in consultation with the Regional Manager. Implement controls with regards to compliant record keeping in accordance with minimum Absa business standards (i.e. FAIS, FICA, FSB and)
- Liaise with Provincial Operations Office) with regards to maintenance of systems and equipment and provision of other services
- Complete all the required compliance exams in the specified timeframes (e.g. Anti-Money Laundering, Sanctions, BCM, Basic Financial Crime Concepts).
- Remain fit and proper as required for FAIS flagged roles.
- Provide monthly feedback to the branch, and Business Bank, regarding non-interest income (seat costs) and cross-selling opportunities
- Segment the client base according to profile, income potential and commission income.
- Engage with business development strategies with the support of the Regional Manager and our practice management subject matter experts to maximise the sustainability of the adviser practice.
Accountability: Personal Development
- Attend all the required training to attain accreditation to market Absa approved products.
- Attend all the requisite internal training (i.e FAIS-related programs/courses).
- Attain the required FAIS credits in order to attain Fit and Proper status
- Ensure that Fit and Proper status is maintained (honesty, integrity, financial solvency)
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Accountability: Analytics
- Analytics accountabilities for the role span both internal and external reporting. The role will support senior internal stakeholders in the PPB business and the successful applicant will be expected to provide analytic insight based on commercial business understanding to senior stakeholders. Stakeholders include senior management of the PPB business and the Financial Controller for the PPB Cluster.
Specific Accountabilities Include:
- Designing, developing and implementing analytical tools which will provide comfort that internal and external reporting is accurate (including scenario analyses to anticipate and challenge reporting results).
- Ensuring that team members have a detailed understanding of products and businesses to enable relevant design and interpretation of analytics to enable accurate timeous commentary on reporting.
- Provide input into external reporting deliverables using business knowledge obtained through analytical processes.
- Provide commentary on external or internal reporting.
- To assist the Financial Controllers to continuously evaluating the control framework in Financial Control and to enhance it as appropriate.
Accountability: Reporting
The reporting function for the role is supported by various teams. However, the successful applicant will have certain business as usual reporting responsibilities;
- Designing, developing and implementing processes and systems which will provide comfort that external reporting is accurate.
- Responsible for ensuring that all external reporting is delivered on time and is accurate.
- Reviewing internal and external reporting and commentary to ensure that reporting is accurate.
- Assisting with the implementation of best practice financial disclosures and presentation.
Accountability: Product and Process Management
- Successfully manage and deliver major projects from commencement to completion within the scope, budget and time agreed to.
- Manage project resources internally or externally to ensure that time lines are being met.
- Ensure quality of project implementation.
- Ensure that adequate documentation is delivered as part of the implementation to sustain the process.
- Responsibilities would include the co-ordination of different groups of people, from varying disciplines associated with the project.
Accountability: Project & Staff Management:
- Providing leadership to junior team members in the area of strategically improving reporting processes.
- Ensure that assigned projects are planned, staffed accordingly and successfully implemented within agreed timelines. Communicate if risks arise to successful implementation of assigned projects, and finalize and propose alternatives.
- Help execute the people management strategy for Financial Control;
- Assist in embedding formal Performance Development and informal coaching in the team.
- Review training needs of team members and ensuring that team members receive the relevant training.
- Assist in the interviewing of junior team members.
Education and Experience Required:
- Chartered Accountant (CA) qualification would be advantageous
- Financial Services/Insurance experience preferred
- Given the technical nature of insurance accounting/valuations, additional postgraduate qualifications focused on insurance and/or additional quantitative qualifications are preferred
- 4 - 6 Years of relevant experience
- Very strong academic track record
End Date: April 13, 2026
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What you’ll get to do:
The role is within the Chief Security Office your responsibilities will include the following:
- Review of proposed security technical designs and provide technical expertise
- Evaluate, test and pilot new security tools following the formal engagement of Security Risk and/or business drivers
- Install, operate, automate and troubleshoot network security related controls such as IPS, NAC, WAF, Firewalls, Proxy, etc.
- Analyze network traffic, log files and create risk-related stories
- Perform system upgrades, patching and vulnerability remediation
- Remediate incidents, including outside of working hours
- Perform standby duties
- Implement automation on network security controls & analysis
- Develop detailed technical configuration documents, working closely with the security architecture and standards group
- Support of Security Risk and Architecture in the secure delivery of products both emerging and updating of existing solutions as per business needs
- Review and evaluation of new security architectures and designs
- Combine the knowledge of security technology evaluations and emerging products with security business needs
- Ability to work with other engineers both internally and external to Absa; learning and evaluating emerging technologies
- Ability to manage vendor relationships knowing due diligence goes beyond just the technology and engaging with the right business people to ensure Absa fully leverages vendor relationships
What do you need to get in?
- NQF level 6 B Degree
- 8 years (technical/lead) experience in technology
- 6 years Security Engineering experience preferably within a large financial institution
- Industry & Vendor certifications – NAC, WAF, SANS, ISACA, Checkpoint, Cisco, RSA etc. preferred
- Excellent understanding of security strategies and technologies including but not limited to secure global network designs, routing, switching, DNS, DHCP, etc.
- Knowledge in multiple information security technologies and their strengths and shortcomings
- Experience with securing information for cross-functional, cross-platform applications
- Monitors marketplace trends, vulnerabilities, emergent threats and audit/control issues
- Knows what should be communicated and when
- Actively seeks ways to understand and mitigate risk
- Able to shift well from task to task
End Date: April 13, 2026
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Job Description
Business Development
- Conduct and facilitate strategic and market analytics to drive out customer and business insights.
- Extract key intelligence to present to the Management on a monthly basis to support their strategy definition and tactical change decision making.
Business Strategies and Planning
- To facilitate and develop targeted segment specific strategies. Ensure alignment between functional areas and overall.
Research
- Investigate and embark on a continuous market scanning to identify and stay abreast of market trends and activities to inform opportunities for new or enhanced products and services.
Stakeholder Management
- Develop relationships with business leadership, and ensure that business improvement recommendations are monitored and sustained.
Performance reporting
- Co-ordinate an overall key indicator dashboard. Drive the senior executive’s strategic reporting requirements by delivering all reporting requests from and to all senior management stakeholders. Co-ordinate medium term plans (MTP) to guide top-down target setting.
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
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Job Description
Corporate Governance
- During Business Unit Executive Committee (Exco) (incl. any other supporting Committees) meetings, update the Exco with regards to the EB Governance trends.
- Ensure compliance with statutory requirements and corporate governance related issues, in particular assisting Exco / Committee members to understand their duties and responsibilities as required
- Ensure Exco / Committee members are socialized on any new legal and regulatory frameworks impacting the corporate governance of the relevant Committee structures.
- Advise Exco / Committee members on the proper application of legal and regulatory requirements, KINGIII requirements and on other Corporate Governance best practices
- Act as the primary point of contact for Exco / Committee members as and when queries related to corporate governance arise.
Executive Committee Meetings
- Act as the Secretary to the Exco and the various supporting Committees. Organise, administer and ensure the smooth running of meetings, drafting of agendas, accurate minute taking and recordings.
- Coordinate the preparation and distribution of meeting packs; and annual meeting schedules.
- Should a dispute arise in relation to the content of the minutes, advise that particular Exco member or any other Attendees / Invitees (from which the dispute arose) to wait for the next meeting to rectify with all members present.
- Ensure that all logistical arrangements have been made in relation to venues, parking, and access to buildings, stationery, refreshments, presentations, projectors and so forth by liaising with the secretaries in the venues where the meetings are going to be held.
Records Management
- Record all the critical documents such as minutes, annual reports, and resolution and CM forms in the correct format terms of reference as per the relevant legal and regulatory requirements & the Absa Record Management Policy indefinitely.
- Ensure that records are kept in secure folders and that records are constantly kept up to date by updating the minute book.
- When some of the records are not going to be in use (e.g. drafted minutes) and are not going to be archived and require to be disposed, this should be done appropriately (i.e. shredding), as they contain confidential information).
Monitoring of the effectiveness of Governance
Conduct governance effectiveness assessments to ensure an effective business unit/cluster committee structure is in place including clarity over decision making, execution and escalations.
- Risk committee governance is in place, with an appropriate terms of reference that is adhered to.
- Risk committees are chaired by a business/function Exco member, and risk profiles are presented by the most senior business/risk owners, and challenged by other members and functions.
Education
- Bachelor's Degree: Public Management and Governance
End Date: April 14, 2026
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ACCOUNTABILITIES
Strategic Vendor Oversight
- Own and manage a portfolio of strategic, high-risk, high-value, or business-critical third parties.
- Support Account Executives to execute third-party management strategies aligned to corporate objectives.
- Act as executive escalation point for material vendor issues.
- Lead strategic business reviews (SBRs) with key suppliers.
- Drive continuous improvement, innovation, and cost optimisation initiatives
- Identify opportunities for building and extracting Value Added Services from third parties during the tenure of the relationship.
- Identify opportunities for building and extracting Value Added Services from third parties during the tenure of the relationship.
Risk & Regulatory Governance
- Ensure compliance with internal policies and applicable.
- Oversee due diligence, onboarding, ongoing monitoring, and exit planning.
- Partner with Risk, Compliance, Legal, Procurement, and Information Security teams.
- Monitor vendor risk indicators, SLAs, KPIs, and risk events.
- Ensure appropriate contingency, exit, and business continuity plans are maintained and tested.
Commercial & Contract Management
- Support contract negotiations and renewals.
- Monitor commercial performance and value realisation.
- Oversee financial health assessments of critical suppliers.
- Manage dispute resolution and commercial escalations.
Stakeholder & Executive Engagement
- Build strong relationships with Accountable Executive sponsors and senior leaders.
- Act as senior liaison between business units and third parties.
- Provide executive-level reporting on vendor performance and risk exposure.
- Support internal audit, regulatory reviews, and external inspections.
- Influence senior stakeholders to drive accountability in vendor governance.
- Influence cross-functional stakeholders to adopt new TPM processes and controls.
Operational Resilience & Incident Management
- Oversee incident response involving third parties.
- Ensure timely root cause analysis and remediation.
- Contribute to operational resilience mapping and impact tolerance assessments.
- Lead lessons-learned reviews following material disruptions.
- undefined
Leading Talent
- Coach, inspire, engage, mentor and develop financially and business savvy leaders.
- Ensure consistent application of TPRM framework and governance standards.
- Build team capability in risk management, contract oversight, and stakeholder management.
- Drive succession planning and knowledge sharing.
- Be an enabler of capabilities, talent and service level to fulfil business and functional responsibilities in an innovative efficient manner.
- Embed people processes and values into business routines, reinforcing a strong leadership culture.
- Create inclusive team environments that support performance, wellbeing, and growth.
- Address escalated people issues and ensure application of performance and development processes.·
- Develop future leaders through mentorship, stretch assignments, and tailored development experiences.
QUALIFICATIONS AND EXPERIENCE
Education/ Qualification:
- Post Graduate Degree: Honours Degree, Post Graduate Diploma and Professional Qualifications [NQF8]
- Field of Study: Legal qualification proffered.
- Risk Management, Business Management, Financial Management, and related fields.
Work Experience:
- 12+ experience in vendor management, supplier governance, outsourcing, operational risk or legal risk.
- Proven experience in managing critical or regulated third-party arrangements.
- Demonstrated ability of working within regulated industries (e.g., financial services, insurance, utilities) preferred.
- Experience in working with Global and Multinational suppliers.
- Proven track record for leading in complex and matrix reporting structures.
- Experience implementing governance, risk, and compliance frameworks.
- Proven ability to lead cross-functional transformation initiatives undefined
End Date: April 13, 2026
Method of Application
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