Senior Contract Resourcing Manager at Absa Group Limited (Absa)

Job Description

Accountability: Stakeholder Management

• Working closely with CIO’s, Business Managers and Change Managers to support onboarding, engagement, and ongoing delivery of contract resources.
• Manage relationships with third‑party suppliers to ensure seamless operational delivery aligned to Absa standards.
• Work in collaboration with Procurement to ensure strategic alignment of third‑party supplier spend.
• Develop and maintain a sound understanding of business unit strategies, the contracting ecosystem, and the talent and transformation agenda.
• Identify, formulate, and implement strategic opportunities for third‑party optimisation and cost‑saving initiatives.

Accountability: Contract Management

• Ensure all contracting resources are engaged in line with Group policies, frameworks, and issued guidance.
• Identify non‑compliant or inaccurately engaged contract resources and drive corrective remediation through the Absa CRC.
• Manage and resolve material escalations raised by Line Managers to ensure timeous remediation and adherence to agreed SLAs.
• Manage escalations from third‑party suppliers to ensure accurate, compliant, and timeous payments.

Accountability: Contract Resource Management

• Communicate and enforce contract resource management processes across Absa Bank.
• Ensure Line Manager accountability for all contracting resources.
• Continuously identify and drive opportunities to streamline and enhance internal contracting processes.
• Improve data quality, completeness, and reporting accuracy across all resource management platforms.
• Manage the allocation of contract resources through demand assessment and engagement with key stakeholders.
• Oversee organisational management activities including accurate creation and management of position numbers (T&M, SOW and Managed Services).
• Proactively identify contract renewals at least three months before expiry and engage Line Managers on renewal decisions.
• Ensure contract renewals are approved, executed, and that system access is extended accordingly.
• Maintain accurate updates across all source systems (SAP, SAP BW, Coupa, Coupa CCW, Workday) for onboarding and termination activities.
• Oversee contract resource onboarding and off‑boarding processes to ensure compliance and continuity.
• Coordinate and manage the Risk and Issue Register, including remediation plans and progress tracking.
• Ensure compliance with all risk checks, dispensations, purchase order requirements, and breach management.
• Monitor, track, and remediate access loss issues impacting contract resources.
• Produce monthly reporting on contract resource headcount by business area and employee category.
• Ensure vendor compliance with Absa processes, risk frameworks, and contractual obligations.
• Monitor, track, and report against monthly SLAs.
• Contribute to talent needs analysis and collaborate with People Business Partners, Talent Acquisition, and Business stakeholders.

Accountability: Contractor finance Management

• Engage regularly with stakeholders to resolve issues relating to budgets, purchase orders, CCNs, invoicing, payments, rate increases, overtime, dispensations, and breaches.
• Validate and benchmark rates against internal market standards (Johannesburg / Cape Town).
• Track spend against allocated budgets, including overtime and accruals.
• Monitor and report on contingent labour costs by cost centre and project (IN) relative to approved headcount blocks.
• Provide monthly reporting on contract resources funded through cost centres versus project funding.

Education and experience required

• Diploma or Degree (relevant field).
• Minimum of 5 years’ relevant experience, preferably within procurement, finance, or workforce management.
• At least 2 years’ experience managing third‑party or contingent contract resources.