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Brand South Africa was established in August 2002 to help create a positive and compelling brand image for South Africa. Its mandate is to develop and implement a proactive marketing and communication strategy for South Africa, promote economic competitiveness, drive trade and investment, and develop pride, patriotism, social cohesion and active citizenship ...
Minimum qualifications requirements & experience:
- Bachelor’s Degree, or equivalent, in Political Science /Economics /Sales and Marketing /Business Management.
- Postgraduate degree in Political Science / Economics /Marketing /Business Management/ Communication (Added advantage).
- 5+ years combined experience in stakeholder relations account management, marketing, communications and public relations, at a senior level.
- A track record in successful brokering / negotiating collaborations and joint ventures in a highly political / pressured environment.
Key Performance Areas:
Contribute to the development of the overall stakeholder management strategy.
- Establish the correct networks and channels and provide input on portfolio priorities, plans and budgets.
- Feed market insights into the overall knowledge management system.
Contribute to the development of programme specific projects and initiatives.
- With reference to the Brand South Africa business plan and signed MoU’s with priority stakeholders, unpack, research, workshop and help develop implementation plans to activate the delivery of a project / initiative / campaign in line with the integrated marketing and communications programme and stakeholder expectations.
- This would also involve ongoing press briefings, speech writing, setting the scene.
- Establish relationships with the right decision-makers and influencers and canvass all input from geographic and stakeholder plans and target group information.
Sell the projects / initiatives and campaign plans for buy-in and approval (sign-off) with the stakeholder priority base.
- Sell the project / campaign / initiative to the relevant stakeholder bases and decision-makers / beneficiaries to ensure buy-in in terms of the content, tone, roll-out mechanism(s), budget, audience target(s), collaborative ownership, timelines and output.
- Provide feedback on stakeholder inputs, research, scanning of the environment, and other relevant information (budgets, changing priorities) back to Marketing and Communications for refinement and amendment in the activation plans to ensure sign-off.
Facilitate and manage the stakeholder relationships in the delivery of the projects /campaigns and initiative plans.
- Facilitate, drive, and maintain the established relationships with key stakeholders on the signed-off projects / initiatives to ensure that delivery happens on schedule and that expectations, perceptions, feedback are managed actively and successfully.
- This also involves, on occasion, actual organising and delivery of meetings, events and functions.
Compliance, monitoring, and reporting.
- Monitor and evaluate the effectiveness of the stakeholder-implemented initiatives (including risks) and reflect this in the quarterly reporting in accordance with the contracted performance measurement and business plan scorecard of the organisation.
- To scan the wider public policy environment to identify and exploit opportunities for future work where supportive of the strategic aims of the Brand South Africa and to develop leads to establish relationships with public policy makers and influencers and identify opportunities for joint future work where appropriate. (E.g. new international relations strategy, diplomacy rules for sectors and geographic regions).
- Ensure adherence to the project corporate identity, copy right, correct representation, referencing, necessary Brand South Africa support to effect the objectives of the stakeholder roll-out plans.
- This function also entails brand monitoring to ensure brand alignment.
- Monitor resource spend and financial expenditure in accordance with the approved project plans.
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Minimum Requirements
- Bachelor’s Degree in Human Resources Management or equivalent.
- Minimum of 5 Years of Human Capital experience within the public sector.
- Strong knowledge and understanding of LRA, BCEA, EE and Skills Development Legislation.
Key Performance Areas
Monitor compliance to HR standards, policies and procedure.
- Support the HC Manager with the implementation of all HC policies, processes and standard operating procedures. Track and ensure all policies are reviewed yearly or as and when required as per policy standards.
Effective management of the end to end recruitment and on boarding processes to Business.
- Liaise with Line Management to attract talent into Brand South Africa.
- Manage the relationships with recruitment agencies.
- Work with HC Manager to align the recruitment activities with the organisational workforce planning process.
- Work with the HC Manager to provide recruitment support to the business.
- Facilitate the development and updating of Job Profiles for all positions in consultation with line managers and sign off.
- Scheduling of the job grading or job evaluation meetings.
- (Draft Staff Requisitions, Adverts and get approval).
- Facilitate the advertising, interviewing and selection process in line with the relevant policies, procedures and within the contracted SLA’s.
- Assess the performance of the appointed recruitment agencies against the agreed SLA’s.
- Draft Acting and Secondment memos and appointment letters.
- Facilitate the Ref checks i.e., ICT, Criminal checks, Qualifications, ID etc.
- Draft Appointment/Offer Letters.
- Implement the On- boarding process for all new employees i.e., Induction.
Provide Human Capital Services to the business by coordinating Performance Management.
- Coordinate performance management contracting, assessment, and in-house training workshops.
Training and Development
- Co-ordinate training and development initiatives for Brand South Africa including Bursary, and Discretionary grant programmes e.g., Internship.
- Update the Training and Development tracking report.
- Facilitate with the preparation and submission of WSP & ATR to MICT SETA.
Undertake HC work programs and projects
- To undertake specific HC work programs, projects and research as determined by the Human Capital Manager e.g. Wellness days of significant etc.
Identify trends, risk and recommend solutions for actioning, by analysing management information system (MIS) reports
- Be able to analyse data and provide information and recommendation to HC Manager on trends and risks from reports.
- Through monthly leave reports (drawing out and submission of reports on SAGE PEOPLE 300).
- Conduct leave audit in order to identify anomalies. Address all staff leave queries and offer advice as per leave policy.
- Staff movement report.
- Training and Development reports.
- Research best practices and development of processes and templates that will ensure efficiency and effectiveness within Human Capital.
Provide Administrative support to Human Capital unit.
- Ensure completion and update of personnel files, forms and checklist, i.e. opening files for new employees and filing of documents.
- Manage the administration of staff exit (ensure the resignations letters are signed and management responses to those resignations and communicate to all staff)
- Manage the completion of exit checklists and exit interview forms Schedule the exit interview sessions.
- Ensure that all financial compliance issues (Leave management, payroll submissions, incoming and outgoing staff) are completed according to the monthly/ as required checklist, i.e., Medical aids are cancelled from company billing, completion and submission of Sanlam withdrawal/ update on beneficiary forms (signature from DCS, submit to Finance for further processing).
- Ensure the correct and accurate data is submitted to Finance (e.g., appointment letters, acting letters, leave pay-outs, Sanlam withdrawal forms, changes of personal details such as banks letters, ID copies for change of surnames etc. Monthly payroll submission checklist to be approved by HC Manager.
- Act on behalf of BSA staff and liaise with medical aid company Brokers on any changes either upgrade or downgrade and manage the administration of all the documents (ensure all completed forms are signed off by relevant official).
- To be proactive in dealing with team issues from an HC perspective (i.e., hygiene issues and working conditions).
Facilitate the reporting and Administration of IOD (Injury on Duty) cases
- Assist employees with the completion of IOD forms
- Report the incidents to the HC Manager/ Director CS/OHS Committee and DOL (Compensation), through capturing the incidents on the DOL system.
Provide Administrative support to Director Corporate Services on OHS and Employment Equity
- Scheduling of meetings.
- Administration of Corporate Services (CS) Document or files.
- Arrange EE, OHS and CS meetings as directed by management.
- Minute taking and circulation.
- Prepare attendance register for EE and OHS.
- File all EE and OHS documents.
- Distribute safety information as and when required.
Staff Management and Development
- Delegate work assignments and tasks to appropriate individuals, providing sufficient direction so desired business outcomes can be achieved.
- Provide direct reports with leadership, direction, and coaching to achieve work objectives and improve performance and skills.
- Performance management – ensure that team members achieve their Performance Objectives as per individual agreements.
- Staff development, motivation and training.
- An employee would be required to perform any other reasonable task given by the line manager.