Our purpose is to be the leading real estate services provider and the preferred place of employment for our industry’s professionals. This purpose promotes constant innovation and service excellence, whilst providing end-to-end real estate solutions to our valued clients. Our mission is to build a high-performance, respectful and dynamic culture that enab...
POSITION PURPOSE
- Provides assistance to Director: Client Solutions and Manager: Client Solutions with regard to New Business Proposals, tenders (RFIs and RFPs) and Team Capabilities requests.
- Assist in the collating and compilation of all New Business Proposals and tenders
- Provides assistance to the Marketing Manager with various marketing coordination duties
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Tender Administration and Proposal Responsibilities:
- Search for new Tender opportunities – cold calling for business leads
- Coordinates the tender reviews and deadlines
- Collaborates with the tender team to assist with the compilation of completed proposals
- Ensures that all tender administrative tasks are completed comprehensively and on time
- Collecting/downloading all tender documentation for selected possible tenders
- Assist with the clarification of bid/tender conditions and assists with the tender/proposal preparation
- Arranges and coordinates strategic meetings between important decision makers
- Assists to ensure that presentation and business proposal documentation are formatted, collated and presented in a professional manner
- Assists with compilation of final bid documents, and with arrangements to provide these documents to the customer within the defined tender deadlines and in the correct format
- Secures and sources all documentation before final release & submission
New Business Administration Responsibilities:
- Effectively assists with the management of the business opportunities on Pipe Drive (New CRM system and WIP Schedules)
- Updating of the Divisional Directors sales pipeline through Pipe Drive
- The logging and closing of supplier calls on Pipe Drive
- Takes responsibility for implementing correct naming convention on Pipe Drive throughout the business
- Assists to maintain the status of generic/customised proposals and collaborate with relevant key stakeholder to ensure that they are reviewed, revised and re-approved as necessary
- Undertakes and executes other administrative tasks pertaining to tenders/proposals, as required
Marketing coordination
- Assist the Marketing Manager and Director of Client Solutions with the implementation of effective marketing programs / strategy for the various departments within the Cluster
- Coordinate and assist where possible with corporate branding, Public Relations (PR), media and advertising placements
- Monitor and respond to social media comments on platforms such as LinkedIn and Facebook
- Maintain professional business relationships between customers, marketing suppliers, external business contacts & trade professionals as well as with company personnel and Management
- Coordinate and assist with any updating and maintenance of the new C&W | BROLL website, www.cwbroll.com
PERFORMANCE MEASUREMENTS
- Excellent communication and coordination exists
- Excellent administrative skills
- Effective business relations with other stakeholders within the business
- Tender/s are compiled and submitted in accordance with the tender requirements and delivered on time
- Tender process is followed according to the agreed business process and efficiently executed
- Office responsibilities are performed with integrity, care and executed in acceptable timeframes
- Ensures that all business processes that relates to the duties are adhered to
QUALIFICATIONS
EDUCATION/CERTIFICATION:
- Relevant post matric qualifications
REQUIRED KNOWLEDGE:
- A good knowledge of Microsoft Office Suites especially Microsoft PowerPoint, Microsoft Word, Adobe and tender administration, general office administration
SKILLS/ABILITIES:
- Excellent leadership abilities
- Able to organise, coordinate, and direct team activities
- Strong problem solving skills
- Good communications skills
- Sound social knowledge
- Excellent working knowledge of Microsoft Office suites
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POSITION PURPOSE
Responsible for the management of the building. Develops related budgets, ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition. Implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Ensures that services purchased are of acceptable quality in compliance with the procurement policies. Keeps Senior Management well informed of area activities and significant problems. Trains, directs, and appraises assigned personnel. Ensure all buildings, grounds and equipment are well maintained in working order.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Management Role
- Assumes responsibility for the effective operations management of building and facilities.
- Performs ad hoc quality control checks.
- Ensures premises are in satisfactory condition.
- Reports all items to Operations Manager especially if complaints have been lodged.
- Ensures that urgent matters are reported immediately and attended to immediately.
- Supervises and control maintenance site staff and allocate duties.
- Performs certain hands-on maintenance work where required from time to time.
- Assumes responsibility for the effective repairs and maintenance of the building.
- Continuously survey buildings to identify maintenance needs.
- Ensures compliance with legal regulations. Completes regular OSH inspections and updates monthly reports as appropriate. Ensures that OSHA requirements are effectively implemented.
- Responds promptly and efficiently to tenant maintenance requirements.
- Responds promptly and efficiently to duties allocated to you by the Operations Manager.
- Checks exterior and interior of buildings and identify problem areas.
- Checks all fire equipment.
- Ensures that he is familiar with how the emergency equipment functions and what the company’s emergency procedures are.
- Performs repairs where necessary and if these cannot be repaired, advises the Operations Manager immediately. Contact relevant contractor.
- Identifies daily maintenance issues, communicates with the Operations Manager and schedules the work for your attendance.
- Assumes responsibility for ensuring professional business relations with tenants, vendors, contractors, and trade professionals.
- Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
- Acts as a liaison between the Company and external contacts.
- Ensures effective coordination of external services with Company operations.
- Obtains and conveys information as appropriate.
- Promotes goodwill and a positive image of the Company.
- Follow up on invoices to process for payment.
- Effectively assigns task to Centre personnel, ensuring optimal performance. (Management Role)
- Assigns tasks and coordinates personnel and or contractors. Directs daily operations.
- Ensures that staffing levels are appropriate. Interviews, hires, and assigns personnel as necessary.
- Assumes responsibility for related duties as required or assigned.
- Ensures that work area is clean, secure, safe and well maintained.
- Completes special projects as assigned.
- Performs any duties that may be allocated by the company and the Operations Manager
- Familiarises himself with the emergency numbers and contractor’s details in order to assist the Operations Manager, or act in his absence as well as being on standby 24hrs.
- Required to be on standby where required by the Management for emergencies.
PERFORMANCE MEASUREMENTS
- Good communication and coordination exists with departments. Assistance is provided as needed.
- Senior Management is appropriately informed of area activities and of any significant problems.
- Ensures compliance procurement and OSH policies and regulations.
- Company facilities are well maintained and secure and meet the needs of the Company.
- Building operations are efficiently and cost effectively administered.
- Current and future Building needs are well planned and budgets are established and maintained.
- Effective business relations exist with vendors, contractors, and trade professionals.
QUALIFICATIONS
- Education/Certification:
- Additional related maintenance and Building management training preferred.
REQUIRED KNOWLEDGE
- Excellent understanding of Building management procedures.
- Knowledge of budgeting, service contracts, and leasing agreements.
EXPERIENCE REQUIRED
- Five or more years of related experience, with at least two or more years of supervisory experience.
SKILLS/ABILITIES
- Excellent leadership abilities.
- Able to organise, coordinate, and direct team activities.
- Strong problem solving skills.
- Good communications skills.
- Able to use all related maintenance equipment and computer applications.
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POSITION PURPOSE
Responsible for performing a variety of accounts payable and related clerical duties. Receives, sorts, and proofs accounting documents, and posts totals. Matches invoices to appropriate authorizing documents. Codes invoices with appropriate general ledger account numbers and related project and budget codes. Inputs invoice information into automated accounts payable application. Performs arithmetic calculations and reviews internal records. Prepares reports and maintains records and files as needed. Completes collections and deposits of accounts receivable items.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
- Assumes responsibility for the accurate and timely performance of accounts payable functions.
- Reviews source documents and matches purchase orders, invoices, and receiving documents.
- Codes invoices to appropriate general ledger accounts.
- Determines optimum payment dates and takes advantage of all discounts on invoices.
- Reviews invoices to ensure they are correctly coded, properly authorized, and there are no overpayments or repeat payments.
- Ensures that approval authority is in accordance with purchasing policies.
- Processes payments and obtains authorized signatures.
- Performs accounting duties in accordance with established Company policies and procedures.
- Assumes responsibility for effectively researching, tracking, and resolving (or properly referring) accounting or documentation problems and discrepancies.
- Assumes responsibility for establishing and maintaining effective business relations with vendors.
- Researches and resolves vendor problems and billing discrepancies.
- Answers vendors' questions or refers them appropriately.
- Maintains and projects the Company’s professional reputation.
- Assumes responsibility for establishing and maintaining effective communication and coordination with Company personnel and with management.
- Assists Accounting Department personnel as needed.
- Keeps management informed of area activities and of any significant problems. Reports transactions that are outside established purchasing policies to the Controller.
- Maintains regular contact with other departments to obtain information and/or to correct transactions.
- Assumes responsibility for related duties as required or assigned.
- Ensures that work area is clean, secure, and well maintained.
- Performs general accounting duties as needed.
- Maintains confidentiality.
- Completes special projects as assigned.
PERFORMANCE MEASUREMENTS
- Accounts Payable functions are accurate, current, and timely.
- Accounting errors, discrepancies, and violations in purchasing policies are promptly identified and resolved.
- Accounting duties are performed in accordance with established procedures and standards.
- Good communication and coordination exist with Company personnel. Assistance is provided as needed.
- Effective business relations exist with suppliers and vendors.
- Management is appropriately informed of area activities.
EDUCATION/CERTIFICATION:
- Matric.
- Additional bookkeeping qualifications and / or courses preferred.
REQUIRED KNOWLEDGE:
- Knowledge of Company purchasing policies.
- Understanding of basic bookkeeping concepts and procedures.
- Knowledge of automated accounts payable applications.
EXPERIENCE REQUIRED:
- One to two years of previous accounts payable experience preferred.
SKILLS/ABILITIES:
- Well organised, accurate, and attentive to detail.
- Good math skills.
- Good communication (verbal & written) skills
- Cooperative and willing to assist others.
- Able to use accounting software and spreadsheets.
- Prior experience on WeConnect software will be advantageous
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POSITION PURPOSE
Responsible for performing a variety of computer functions and data capturing to prepare schedules, reports, and sales projections. Performs miscellaneous support duties as required.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assumes responsibility for maintaining current and accurate schedules, worksheets, and related paperwork.
- Updates schedules to reflect current changes.
- Inputs data into current computer programs and keeps spreadsheets up-to-date.
- Reviews report data to ensure accuracy.
- Develops spreadsheets within current software to provide report information as required.
- Prints and distributes reports to related departments.
- Ensure daily targets are met
- Attention to detail to avoid errors
Assumes responsibilities related to inventory tracking.
- Assembles and reviews all relevant data.
- Updates daily output report.
- Distributes monthly reports to internal customer representatives when required
Assumes responsibility for assisting in the development and maintenance of the reports program.
- Provides feedback to programmer for improvement of system.
- Keeps data within the reports program current.
- Supplies related departments with results of data input.
Assumes responsibility for maintaining effective communication and coordination with area personnel, management, and customers.
- Maintains positive business relationships with customer representatives.
- Maintains regular contact with other departments to obtain information and/or to correct data.
- Keeps management informed of area activities and of any significant problems.
- Assists area personnel as needed.
- Work performance to ensure department KPI’s are met
Assumes other related duties as required or assigned.
- Ensures that work area is clean, secure, and well maintained.
- Completes special projects as assigned.
- Attends meetings as required.
PERFORMANCE MEASUREMENTS
- Schedules, reports, and worksheets are accurately and timely prepared and distributeData entry is accuratInput of lease data is accurate – attention to detail
- Reports provide meaningful information for related departments.
- Customers receive correct and timely reports as requireProfessional business relationships are maintained.
- Reports and spreadsheets facilitate effective analysis of Company operations. Own quality checks in place
- Good communication and coordination exist with area personnel. Management is appropriately informed of area activities.
- Deadlines are met daily
- Quality of work produced – Error rating
EDUCATION/CERTIFICATION:
- Matric.
- Related computer course work preferred.
REQUIRED KNOWLEDGE:
- Strong knowledge of computer applications.
- A basic understanding of data processing.
- Experience required in data capturing accuracy and speed
EXPERIENCE REQUIRED:
- At least 1 - 2 years' prior experience as a Data Capturer
- Experience in the Property industry advantageous
SKILLS/ABILITIES:
- Good math and English skills.
- Working knowledge of PC software (Word, Excel, Access etc).
- Well organised and detail oriented.
- Proficient typing ability.
- Able to use standard office machines.
- Attention to detail - Accuracy
- Deadline driven
- Ability to adapt to change
- Team Player
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POSITION PURPOSE
Responsible for overseeing and directing accounting functions, including general ledger, accounts payable and receivable, fixed asset, and cost accountinPrepares periodic reports, reviews and reconciles data, and participates in the development of specialized financial datOversees and prepares entries and adjustments to Company records, files, and statements. Review financial and variance analyses and assists with budget preparation. Provides managers with information necessary for decision-makinDirects, trains, supervises, and appraises accounting personnel.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
- Assumes responsibility for the effective performance of all accounting department functions.
- Ensures that accounting functions and duties are accurately and promptly completed.
- Prepares journal entries and balances work in more complicated accounting areas.
- Resolves complicated accounting errors and discrepancies.
- Assists with budget preparations and formulation of 1, 3 and 5 year projections and financial analyses.
- Undertakes quarterly and periodic reviews, assess and review forecast in accordance with financial results.
- Recalculate and review financial income, including management and admin fees on rental recoveries.
- Prepares regular reports and statements for management.
- Posts portfolio transactions to the appropriate general ledger account.
- Review and reconciles general ledger accounts as required.
- Completes required records and reports and maintains files.
- Ensures that accounting functions are completed in accordance with established procedures and applicable regulations.
- Control of various financial functions including Balance Sheets, Creditors, and allocation of funds received ex debtors, check and authorize payments from accounts.
- m. Manage and control various bookkeeping duties and functions, including:
- Regular and timeous rent rolls and rental statements
- Disbursement statements/Landlord distributions
Bank reconciliations
- Ensuring all invoices for the period have been authorised and captured in creditor module
- Creditors reconciliation’s
- Reconciling general ledger to debtors ledger, Balance sheet and income statement, loan balances, company accounts
- Preparing trial balances from source documents
- Preparing balance sheets and income statements
- Preparing notes to the reports and variance analysis
Consolidations
- Preparing monthly group consolidation
- Filing copies of final monthly reports
- Maintaining back ups of accounting data
- Participate in annual audit
- Ensure companies are registered
- Net income payments to owners / clients
- Adjustment accounts for properties purchased or sold
- Oversee payment of Company and property related accounts. Ensure recovery ex tenants as appropriate
Produces various management reports, including:
- Detailed and summarised income statements
- Preparation of Board packs
- Monthly and Annual figures
- Ensure the production of monthly reports for clients/owners:-
- Monthly financial statements
Assumes responsibility for effectively researching, tracking, and resolving accounting problems and discrepancies.
- Assumes responsibility for maintaining effective communication and coordination with Company personnel and with management.
- Assists area personnel as needed.
- Maintains regular contact with other departments to obtain information and/or to correct transactions.
- Keeps management informed of area activities and of any significant problems or concerns.
- Attends & participates in meetings as required
- Assumes responsibility for related duties as required or assigned.
- Stays informed of developments in the accounting field and of changing governmental and legal requirements.
- Completes special projects as assigned.
- Ensures that Accounting Department work areas are clean, secure, and well maintained.
- Assist in approval, appointments and management of payments to service companies and suppliers.
- Signing of cheques and EFT transfer.
- Management of Staff on leave, guidance, mentorship and advice Accountants
PERFORMANCE MEASUREMENTS
- Accounting documents, financial reports, tax documents, and related reports are accurately and timely completed and/or filed.
- Reports are completed accurately and timely according to schedules.
- Accounting errors are promptly detected and resolved.Accounting functions are conducted in accordance with established policies and related legal requirements.
- Accounting personnel are efficient, effective, and appropriately directeAccounting operations are properly coordinated.
- Good business relations exist with the client.
- Good communication and coordination exist with Company personnel and with management. Assistance is provided as needeManagement is provided with useful, specialized reports as needed.
- Management is appropriately informed of area activities
- Accounting functions are completed in accordance with established standards, policies and procedures
EDUCATION/CERTIFICATION:
- Bachelor’s degree in accounting or an equivalent combination of experience and training.
REQUIRED KNOWLEDGE:
- Technical knowledge of accounting concepts, practices, procedures, and financial reports.
- Understanding of related regulations, statutes, and filing requirements.
- Knowledge of related computer applications.
EXPERIENCE REQUIRED:
- 5 years of Property accounting experience as well as JV accounting experience and it must have been in a listed fund environment.
SKILLS/ABILITIES:
- Ability to assist and supervise others.
- Well-organised and attentive to detail.
- Able to meet deadlines and manage projects.
- Proficient in computer operations.
- Strong analytical skills.
- Good excel Skills/Pivot
- Emotional Intelligence
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POSITION PURPOSE
Responsible for developing, recommending, and implementing the Centre’s marketing program. Formulates and supervises product marketing, advertising, and promotional programs. Performs marketing research as needeDevelops and delivers sales and marketing training programs to Tenants and operational stafOversees customer relations and ensures that the Company’s professional reputation is projected and maintaineEnsures that all buildings, grounds, and equipment are well maintained and in optimal working condition. Develops and implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Informs Insurance and management of possible insurance claims timeously
ESSENTIAL FUNCTIONS AND BASIC DUTIES
- Assumes responsibility for developing and implementing effective marketing programs.
- Development of long and short term marketing plans.
- Conducts market research and develops marketing strategies to complement and support Body
- Corporate goals and strategic objectives.
- Reviews marketing programs regularly and modifies as needeEnsures the integrity and quality of all marketing efforts.
- Constructs and monitors the marketing budget.
- Develops and implements training, promotion, and advertising programs that further marketing objectives. Compiles promotional materials.
Maintains and updates Outlet Park website
- Assumes responsibility for developing and maintaining effective public relations with customers, marketing professionals, and external business contacts.
- Establishes and implements effective communication with outside contacts.
- Ensures that requests and questions are promptly, appropriately, and courteously resolved.
Ensures that the Company’s professional reputation is maintained.
- Assumes responsibility for establishing and maintaining effective working relationships and coordination with Body Corporate.
- Provides assistance and support as needed.
- Keeps management informed of area activities and of any significant concerns.
- Completes required reports, records, and related documents accurately and promptly. Attends meetings as required.
Assumes responsibility for related duties as required or assigned.
- Stays informed of developments in the marketing field and of markets affecting Company operations.
- Completes special projects as assigned.
Assumes responsibility for the effective operations management of Building and facilities.
- Coordinates and arranges third party services of maintenance contractors, suppliers, vendors, etDeals with contractors on daily basis.
- Liaises with Owners / Tenants with regards to operational problems. Responds to emergency call outs.
- Day to day running and control of:
- Public, / Owners / Tenant complaints
- Security
- Cleaning, Electrical, Plumbing etc for common area
- Conducts periodic inspections of facilities, assesses problems and needs, and implements improvements in operations as appropriate for common area
- Ensures that facilities are clean, well maintained, and in good repair for common area
- Ensures that building operations are in compliance with established procedures, policies, regulations and codes for common area
- h. Monitors contractor work being done at buildings on a
- Daily basis in order to approve the invoices and for quality control.
Assumes responsibility for the security of all the Building facilities. Conducts scheduled inspections of security systems and implements improvements as necessary.
- Plans the manning of the center and manage guards on duty Establishes emergency plans
- Assumes responsibility for ensuring the efficient and cost effective administration of building operations.
- Ensures compliance with legal regulations. Completes regular OSH inspections and updates monthly reports as appropriatEnsures that OSHA requirements are effectively implemented.
- Ensures that all maintenance agreements are current.
- Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.
- Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
- Acts as a liaison between the Body Corporate and external contacts.
- Ensures effective coordination of external services with Body Corporate operations. Obtains and conveys information as appropriate.
- Promotes goodwill and a positive image of Outlet Park.
- Effectively supervises Building personnel, ensuring optimal performance.
- Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures.
Assumes responsibility for the effective operations management of Centre and facilities.
Centre Management
- Keeps abreast of market activities in respect of tenant movement, new developments.
- Maintains a hands-on control of projects in hand
Body Corporate Reporting
- Provides accurate information to the Body Corporate / Trustees according to agreed format timeously
- Monitors turnover rentals
Planning And Budgeting
- Assist in compiling expense budgets for each year
New Tenants
- Assist in vetting new Tenant applications and submitting ot Trustees
PERFORMANCE MEASUREMENTS
- Marketing functions are well coordinated and support organizational objectives.
- Marketing research is valid, reliable, and a useful tool for management.
- Marketing programs are appropriate, effective, and reviewed regularly.
- Professional and effective public relations are maintained.
- Body Corporateis appropriately informed of area activities and of any significant problems. Required reports are accurate and timely. Suggestions for improved performance are provided.
- Marketing exspenses are in line with the budgets
- Body Corporate / Trustees are appropriately informed of area activities and of any significant problems.
- Operations personnel are well trained, effective, and efficient. Appropriate supervision and assistance are provided.
- 10. Company facilities are well maintained and secure and meet the needs of the Company.
- 1Centre operations are efficiently and cost effectively administered.
- 1Current and future Centre needs are well planned and budgets are established and maintained.
- 1Effective business relations exist with vendors, contractors, and trade professionals.
- 1Adheres to ISO procedures and systems implemented.
EDUCATION/CERTIFICATION:
- Matric
- Associate’s degree in business administration with emphasis in marketing or equivalent experience.
- Additional related maintenance and Centre management training preferred.
REQUIRED KNOWLEDGE:
- Knowledge of Company products and services.
- Understanding of sales and promotion techniques. Familiarity with local marketing vendors.
- Excellent understanding of Centre management procedures. Knowledge of budgeting, service contracts
EXPERIENCE REQUIRED:
- Minimum of 7 years of experience in marketing, public relations, advertising, supervisory experience.
SKILLS/ABILITIES:
- Strong interpersonal and public relations skills.
- Excellent organisational and analytical abilities. Solid writing skills.
- Able to operate computer applications.
- Able to use graphic arts tools and supplies. Excellent leadership abilities.
- Able to organize, coordinate, and direct team activities
- Strong problem solving skills. Good communications skills.
- Able to use all related maintenance equipment and computer applications in excel, word and adobe.
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POSITION PURPOSE
Responsible for developing, recommending, and implementing the Centre’s marketing program. Formulates and supervises product marketing, advertising, and promotional programs. Performs marketing research as needeDevelops and delivers sales and marketing training programs to Tenants and operational stafOversees customer relations and ensures that the Company’s professional reputation is projected and maintaineEnsures that all buildings, grounds, and equipment are well maintained and in optimal working condition. Develops and implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Informs Insurance and management of possible insurance claims timeously
ESSENTIAL FUNCTIONS AND BASIC DUTIES
- Assumes responsibility for developing and implementing effective marketing programs.
- Development of long and short term marketing plans.
- Conducts market research and develops marketing strategies to complement and support Body
- Corporate goals and strategic objectives.
- Reviews marketing programs regularly and modifies as needeEnsures the integrity and quality of all marketing efforts.
- Constructs and monitors the marketing budget.
- Develops and implements training, promotion, and advertising programs that further marketing objectives. Compiles promotional materials.
- Maintains and updates Outlet Park website
Assumes responsibility for developing and maintaining effective public relations with customers, marketing professionals, and external business contacts.
- Establishes and implements effective communication with outside contacts.
- Ensures that requests and questions are promptly, appropriately, and courteously resolved.
- Ensures that the Company’s professional reputation is maintained.
Assumes responsibility for establishing and maintaining effective working relationships and coordination with Body Corporate.
- Provides assistance and support as needed.
- Keeps management informed of area activities and of any significant concerns.
- Completes required reports, records, and related documents accurately and promptly. Attends meetings as required.
Assumes responsibility for related duties as required or assigned.
- Stays informed of developments in the marketing field and of markets affecting Company operations.
- Completes special projects as assigned.
Assumes responsibility for the effective operations management of Building and facilities.
- Coordinates and arranges third party services of maintenance contractors, suppliers, vendors, etDeals with contractors on daily basis.
- Liaises with Owners / Tenants with regards to operational problems. Responds to emergency call outs.
- Day to day running and control of:
- Public, / Owners / Tenant complaints
- Security
- Cleaning, Electrical, Plumbing etc for common area
- Conducts periodic inspections of facilities, assesses problems and needs, and implements improvements in operations as appropriate for common area
- Ensures that facilities are clean, well maintained, and in good repair for common area
- Ensures that building operations are in compliance with established procedures, policies, regulations and codes for common area
- h. Monitors contractor work being done at buildings on a
- Daily basis in order to approve the invoices and for quality control.
Assumes responsibility for the security of all the Building facilities. Conducts scheduled inspections of security systems and implements improvements as necessary.
- Plans the manning of the center and manage guards on duty Establishes emergency plans
Assumes responsibility for ensuring the efficient and cost effective administration of building operations.
- Ensures compliance with legal regulations. Completes regular OSH inspections and updates monthly reports as appropriatEnsures that OSHA requirements are effectively implemented.
- Ensures that all maintenance agreements are current.
Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.
- Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
- Acts as a liaison between the Body Corporate and external contacts.
- Ensures effective coordination of external services with Body Corporate operations. Obtains and conveys information as appropriate.
- Promotes goodwill and a positive image of Outlet Park.
Effectively supervises Building personnel, ensuring optimal performance.
- Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures.
Assumes responsibility for the effective operations management of Centre and facilities.
- Centre Management
- Keeps abreast of market activities in respect of tenant movement, new developments.
- Maintains a hands-on control of projects in hand
Body Corporate Reporting
- Provides accurate information to the Body Corporate / Trustees according to agreed format timeously
- Monitors turnover rentals
Planning And Budgeting
- Assist in compiling expense budgets for each year
New Tenants
- Assist in vetting new Tenant applications and submitting ot Trustees
PERFORMANCE MEASUREMENTS
- Marketing functions are well coordinated and support organizational objectives.
- Marketing research is valid, reliable, and a useful tool for management.
- Marketing programs are appropriate, effective, and reviewed regularly.
- Professional and effective public relations are maintained.
- Body Corporateis appropriately informed of area activities and of any significant problems. Required reports are accurate and timely. Suggestions for improved performance are provided.
- Marketing exspenses are in line with the budgets
- Body Corporate / Trustees are appropriately informed of area activities and of any significant problems.
- Operations personnel are well trained, effective, and efficient. Appropriate supervision and assistance are provided.
- Company facilities are well maintained and secure and meet the needs of the Company.
- 1Centre operations are efficiently and cost effectively administered.
- 1Current and future Centre needs are well planned and budgets are established and maintained.
- 1Effective business relations exist with vendors, contractors, and trade professionals.
- 1Adheres to ISO procedures and systems implemented.
EDUCATION/CERTIFICATION:
- Matric
- Associate’s degree in business administration with emphasis in marketing or equivalent experience.
- Additional related maintenance and Centre management training preferred.
REQUIRED KNOWLEDGE:
- Knowledge of Company products and services.
- Understanding of sales and promotion techniques. Familiarity with local marketing vendors.
- Excellent understanding of Centre management procedures. Knowledge of budgeting, service contracts
EXPERIENCE REQUIRED:
- Minimum of 7 years of experience in marketing, public relations, advertising, supervisory experience.
SKILLS/ABILITIES:
- Strong interpersonal and public relations skills.
- Excellent organisational and analytical abilities. Solid writing skills.
- Able to operate computer applications.
- Able to use graphic arts tools and supplies. Excellent leadership abilities.
- Able to organize, coordinate, and direct team activities
- Strong problem solving skills. Good communications skills.
- Able to use all related maintenance equipment and computer applications in excel, word and adobe.
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POSITION PURPOSE
Responsible for planning, organising, and directing the activities of the CentrOversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition. Develops and implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Ensures that services purchased are of acceptable quality and follow the procurement policy. Keeps Senior Management well informed of area activities and significant problems. Trains, directs, and appraises assigned personnel.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
- Assumes responsibility for the planning, development, and implementation of effective operations management policies, procedures, and planning.
- Assists Senior Management in developing short and long term goals and plans. Assists with long term budget projections.
- Executes established operational goals and ensures that corporate wide plans are complemented and supported.
- Assists in developing policies and procedures for Centre operations. Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency.
Assumes responsibility for the effective operations management of the Centre and facilities.
- Coordinates and arranges third party services of maintenance contractors, suppliers, vendors, etDeals with contractors on daily basis.
- Liaises with tenants with regards to operational problems.
- Responds to emergency call outs.
- Day to day running and control of:
- Tenant complaints
- Security
- Air Conditioning
- Cleaning, Electrical, Plumbing etc.
- Authorises of invoices for payments.
- Issues tender documents.
- Calculates operational costs for charge out to the tenants nsure recoveries where appropriate
- Manages space planninEnsures that the Centre layout will accommodate present and future operational and space requirements.
- Conducts periodic inspections of facilities, assesses problems and needs, and implements improvements in operations as appropriate.
- Coordinates maintenance activities. Ensures that facilities are clean, well maintained, and in good repair. Directs preventive maintenance procedures as appropriate.
- Ensures that Centre operations are in compliance with established procedures, policies, regulations and codes.
Assumes responsibility for the security of all the Centre facilities. Conducts scheduled inspections of security systems and implements improvements as necessary.
- Identifies security threats and develop action plans for the prevention of incidents
- Establishes and maintains security systems for the Centre and tenants
- Monitors shops and businesses and react on emergency calls
- Establishes and maintain security information network
- Liaisees with SAPS and local authorities
- Plans the manning of the center and manage guards on duty
- Determines the needs for security systems and equipment
- Communicates with tenants regarding security systems
- Develops and implements security devices
- Creates security awareness amongst staff, tenants and shoppers
- Compiles budgets and control expenditure
- Establishes emergency plans
Assumes responsibility for ensuring the efficient and cost effective administration of Centre operations.
- Develops and implements safety directives
- Completes financial forecasting duties, and generates and updates schedules for building expenditures.
- Creates safety awareness and trains staff in Health and Safety.
- Ensures compliance with legal regulations. Completes regular OSH inspections and updates monthly reports as appropriatEnsures that OSHA requirements are effectively implemented.
- Ensures that facilities operations are cost effective, efficient, and within established budget constraints.
- Oversees the procurement of furnishings and equipment in accordance with budget planning.
- g Researches vendors, contractors, and suppliers to ensure that equipment and services are of acceptable quality, competitively priced, and delivered on time.
- Ensures that all maintenance agreements and leases are current.
- Ensures that billing discrepancies are promptly tracked and resolved.
Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.
- Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
- Acts as a liaison between the Company and external contacts.
- Ensures effective coordination of external services with Company operations.
- Obtains and conveys information as appropriate.
- Promotes goodwill and a positive image of the Company.
Effectively supervises Centre personnel, ensuring optimal performance.
- Provides leadership to assigned personnel through effective objective setting, delegation, and communication. Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures. Discusses areas needing improvement.
- Assigns and coordinates personneDirects daily operations.
- Identifies, develops, and implements training programs as appropriate.
- Conducts performance appraisals. Provides measurable feedback to assigned personnel and suggestions for improved performancFormulates and implements employee corrective actions as needed.
- Ensures that staffing levels are appropriatInterviews, hires, and assigns personnel as necessary.
Assumes responsibility for related duties as required or assigned.
- Ensures that work area is clean, secure, and well maintained.
- Completes special projects as assigned.
- Reports on Operational expenses, foot traffic, security incidents etc.
PERFORMANCE MEASUREMENTS
- Good communication and coordination exists with departments. Assistance is provided as needed.
- Procurement policy is fully complied with.
- Senior Management is appropriately informed of area activities and of any significant problems.
- Operations personnel are well trained, effective, and efficient. Appropriate supervision and assistance are provided.
- Company facilities are well maintained and secure and meet the needs of the Company.
- Centre or Property operations are efficiently and cost effectively administered.
- Current and future Centre or Property needs are well planned and budgets are established and maintained.
- Effective business relations exist with vendors, contractors, and trade professionals.
EDUCATION/CERTIFICATION:
- Matric.
- Additional related maintenance and Centre management training preferred.
REQUIRED KNOWLEDGE:
- Excellent understanding of Centre or Property management procedures.
- Knowledge of budgeting, service contracts, and leasing agreements.
EXPERIENCE REQUIRED:
- Atleast 2 years of similar experience
SKILLS/ABILITIES:
- Excellent leadership abilities.
- Able to organise, coordinate, and direct team activities.
- Strong problem solving skills.
- Good communications skills.
- Able to use all related maintenance equipment and computer applications
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POSITION PURPOSE
Responsible for planning, organising, and directing the activities of the Centre. Oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition. Develops and implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Ensures that services purchased are of acceptable quality and follow the procurement policy. Keeps Senior Management well informed of area activities and significant problems. Trains, directs, and appraises assigned personnel.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
- Assumes responsibility for the planning, development, and implementation of effective operations management policies, procedures, and planning.
- Assists Senior Management in developing short and long term goals and plans. Assists with long term budget projections.
- Executes established operational goals and ensures that corporate wide plans are complemented and supported.
- Assists in developing policies and procedures for Centre operations. Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency.
- Assumes responsibility for the effective operations management of the Centre and facilities.
- Coordinates and arranges third party services of maintenance contractors, suppliers, vendors, etc. Deals with contractors on daily basis.
- Liaises with tenants with regards to operational problems.
- Responds to emergency call outs.
- Day to day running and control of:
- Tenant complaints
- Security
- Air Conditioning
- Cleaning, Electrical, Plumbing etc.
- Authorises of invoices for payments.
- Issues tender documents.
- Calculates operational costs for charge out to the tenants to ensure recoveries where appropriate
- Manages space planning. Ensures that the Centre layout will accommodate present and future operational and space requirements.
- Conducts periodic inspections of facilities, assesses problems and needs, and implements improvements in operations as appropriate.
- Coordinates maintenance activities. Ensures that facilities are clean, well maintained, and in good repair. Directs preventive maintenance procedures as appropriate.
- Ensures that Centre operations are in compliance with established procedures, policies, regulations and codes.
- Assumes responsibility for the security of all the Centre facilities. Conducts scheduled inspections of security systems and implements improvements as necessary.
- Identifies security threats and develop action plans for the prevention of incidents
- Establishes and maintains security systems for the Centre and tenants
- Monitors shops and businesses and react on emergency calls
- Establishes and maintain security information network
- Liaises with SAPS and local authorities
- Plans the manning of the center and manage guards on duty
- Determines the needs for security systems and equipment
- Communicates with tenants regarding security systems
- Develops and implements security devices
- Creates security awareness amongst staff, tenants and shoppers
- Compiles budgets and control expenditure
- Establishes emergency plans
- Assumes responsibility for ensuring the efficient and cost effective administration of Centre operations.
- Develops and implements safety directives
- Completes financial forecasting duties, and generates and updates schedules for building expenditures.
- Creates safety awareness and trains staff in Health and Safety.
- Ensures compliance with legal regulations. Completes regular OSH inspections and updates monthly reports as appropriate. Ensures that OSHA requirements are effectively implemented.
- Ensures that facilities operations are cost effective, efficient, and within established budget constraints.
- Oversees the procurement of furnishings and equipment in accordance with budget planning.
- Researches vendors, contractors, and suppliers to ensure that equipment and services are of acceptable quality, competitively priced, and delivered on time.
- Ensures that all maintenance agreements and leases are current.
- Ensures that billing discrepancies are promptly tracked and resolved.
- Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.
- Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
- Acts as a liaison between the Company and external contacts.
- Ensures effective coordination of external services with Company operations.
- Obtains and conveys information as appropriate.
- Promotes goodwill and a positive image of the Company.
- Effectively supervises Centre personnel, ensuring optimal performance.
- Provides leadership to assigned personnel through effective objective setting, delegation, and communication. Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures. Discusses areas needing improvement.
- Assigns and coordinates personnel. Directs daily operations.
- Identifies, develops, and implements training programs as appropriate.
- Conducts performance appraisals
- Provides measurable feedback to assigned personnel and suggestions for improved performance
- Formulates and implements employee corrective actions as needed
- Ensures that staffing levels are appropriate. Interviews, hires, and assigns personnel as necessary
- Assumes responsibility for related duties as required or assigned
- Ensures that work area is clean, secure, and well maintained
- Completes special projects as assigned
- Reports on Operational expenses, foot traffic, security incidents etc.
PERFORMANCE MEASUREMENTS
- Good communication and coordination exists with departments - Assistance is provided as needed
- Procurement policy is fully complied with
- Senior Management is appropriately informed of area activities and of any significant problems
- Operations personnel are well trained, effective, and efficient- Appropriate supervision and assistance are provided
- Company facilities are well maintained and secure and meet the needs of the Company
- Centre or Property operations are efficiently and cost effectively administered
- Current and future Centre or Property needs are well planned and budgets are established and maintained
- Effective business relations exist with vendors, contractors, and trade professionals
QUALIFICATIONS
- Education/Certification: Matric
- Additional related maintenance and Centre management training preferred
REQUIRED KNOWLEDGE
- Excellent understanding of Centre or Property management procedures
- Knowledge of budgeting, service contracts, and leasing agreements
EXPERIENCE REQUIRED
- Five or more years of related experience, with at least two or more years of supervisory experience
SKILLS/ABILITIES
- Excellent leadership abilities
- Able to organise, coordinate, and direct team activities
- Strong problem solving skills
- Good communications skills
- Able to use all related maintenance equipment and computer applications
go to method of application »
POSITION PURPOSE
Responsible for the management of the Property. Ensure investment growth and maximum income of the Property through effective property management and asset control. Develops related budgets, oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition. Develops and implements departmental and procurements policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Ensures that services purchased are of acceptable quality at the least possible cost. Keeps senior management well informed of area activities and significant problems.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
- Assumes responsibility for the effective operations management of the property and its facilities.
Property Management
- Keep abreast of market activities in respect of tenant movement, new developments, major vacancies and other landlord’s strategies
- Attend meetings / functions related to successful operation of Property i.e. SAPOA, CJP etc.
Asset Management
- Control/schedule/implement regular preventative maintenance program in line with budget constraints
- Motivation of refurbishments, major repairs as appropriate
- Attend site meetings with contractors in respect of maintenance/expansion of projects
Monitor progress
- Inspection / enforcement of tenant responsibilities during and on termination of lease terms
- Liaison with appropriate Government, Provincial and/or local authorities
- Responsible for Compliance of OSH Act
Client Reporting
- Provide accurate information to client according to agreed format timeously
- Analysis of monthly income /expenses
- Monitoring of turnover rentals
- Analysis of operating costs on a quarterly basis in terms of the approved forecasts
- Monitoring of all municipal recoveries (and general recoveries) on a monthly basis
Planning And Budgeting
- Preparation and completion of budgets by January each year
- Complete of forecasts timeously
- Review rental quarterly and ensure best possible rate achieved and maintained
- Assist in formulation of business plans for the unit
- 5 Year budget – preparation and control
- Quarterly review and monitoring results
- Quarterly Expenditure / Analysis
- Set and motivate capex /TI philosophy per building in consultation with client
- Approve TI standard specification as recommended by the Project Manager
- Approve capex within authority limits
- Ensure we conform to capex philosophy and procedures
- Estimate new operating costs
- Ensure recovery of operational costs in accordance with Lease terms
Building Management
- Devise a five-year maintenance plan including allowances for provisions or depreciation where applicable (annually) for submission to the Assistant General Manager / Director
- Investigate/initiate proposals for refurbishments
- Maintain a hands-on control of projects in hand
- Review the building status/grade annually and maintain the standards within those grade
- Ensures compliance with legal regulations. Completes regular OSH inspections and updates monthly reports as appropriate. Ensures that OSHA requirements are effectively implemented
Debtors Management
- Monthly interaction meetings with Debtors, Debtors Manager and Leasing to ensure appropriate action taken and approve legal action
- Creditors Control
- Responsible for Management:
- Arrears
- Legal action
- Write-offs
- Parking Management
- Monthly / ad hoc interaction meetings all parkades
- In conjunction with the responsible person for parking, maintain accurate control of “in house” operated parkades
- Tenant Manager
- Deal with correspondence / interaction with tenants as required.
- Ensure that leases are timeously renewed and all vacant space is let and in a presentable state.
- New Tenants
- Determination and recommendation of letting mandates (i.e. rental levels, installation cost etc.)
- Lease negotiation and maintenance of tenant relationships.
- Control of new leases and records of same
- Control / oversee new installations (through technical manager where appropriate) including:
- Premises design
- Negation/liaison/control with/of professionals and contractors
- Sign off acceptance of complete premise
- Existing Tenants
- Renewal of Lease Agreement both direct and through Building Management where applicable
Tenant liaison and public relations
- Control/arrangement of Centre promotions through merchants association/s or promotion committee/s
- Regular assessment of tenant’s turnover, stock turn and merchandising to establish both growth needs and/or trading difficulties
- Expense Control
- Check and authorise payment of accounts
- Authorise cleaning, consumables, electrical and general maintenance orders
- Control wage and salary allocation
- Control municipal payments and recoveries there against
- Ensuring cost effectiveness and performance of contractors
- Assumes responsibility for the effective maintenance and reporting of financial records.
- Oversees preparation of monthly, annual, and other management reports.
- Assesses and reports on monthly performance against budgets.
- Prepares and motivates consolidated monthly reports for submission to client
- Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.
- Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
- Acts as a liaison between the Company and external contacts.
- Ensures effective coordination of external services with Company operations.
- Obtains and conveys information as appropriate.
- Promotes goodwill and a positive image of the Company.
- Effectively supervises Property personnel, ensuring optimal performance.
- Provides leadership to assigned personnel through effective objective setting, delegation, and communication. Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures. Discusses areas needing improvement.
- Assigns and coordinates personnel. Directs daily operations.
- Identifies, develops, and implements training programs as appropriate.
- Conducts performance appraisals. Provides measurable feedback to assigned personnel and suggestions for improved performance. Formulates and implements employee corrective actions as needed.
- Ensures that staffing levels are appropriate. Interviews, hires, and assigns personnel as necessary.
- Assumes responsibility for related duties as required or assigned.
- Ensures that work area is clean, secure, and well maintained.
- Completes special projects as assigned.
- Reports on Operational expenses, foot traffic, security incidents etc.
PERFORMANCE MEASUREMENTS
- Good communication and coordination exists with departments. Assistance is provided as needed.
- Senior Management is appropriately informed of area activities and of any significant problems.
- Operations personnel are well trained, effective, and efficient. Appropriate supervision and assistance are provided.
- Building/s are well maintained and secure and meet the needs of the Company.
- Property operations are efficiently and cost effectively administered.
- Current and future Property needs are well planned and budgets are established and maintained.
- Effective business relations exist with vendors, contractors, and trade professionals.
QUALIFICATIONS
- Education/Certification: Matric
- Additional related maintenance and property management training preferred
REQUIRED KNOWLEDGE
- Excellent understanding of property management procedures
- Knowledge of budgeting, service contracts, and leasing agreements
EXPERIENCE REQUIRED
- Five or more years of related experience, with at least two or more years of supervisory experience
SKILLS/ABILITIES
- Excellent leadership abilities
- Able to organize, coordinate, and direct team activities
- Strong problem solving skills
- Good communications skills
- Able to use all related maintenance equipment and computer applications
Method of Application
Use the link(s) below to apply on company website.
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