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  • Posted: Feb 16, 2024
    Deadline: Not specified
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  • Cashbuild is the largest retailer of building materials and associated products, selling directly to cash-paying customers through its 255 (and growing) stores in South Africa, Namibia, Lesotho, Botswana, Swaziland, Malawi and Zambia. Cashbuild which employs 4 738 people, comprises Cashbuild Limited and the operating subsidiaries registered in the abovementi...

     

    General Assistant - Akasia

    Description

    Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

    Requirements

    • Grade 12 or minimum of 1 (one) year work related experience
    • Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
    • Ability to perform basic calculations accurately
    • Must be willing to work shifts, weekends, and Public Holidays
    • Must be able to work under pressure

    Job Description

    Customer Service

    • Acknowledge all Customers and determine their needs
    • Advise Customers correctly on product
    • Assist Customer with any product queries
    • Assist with Customer complaints timely
    • Add on sales, e.g. paint v/s paint brushes, thinners, etc.
    • Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delay’s
    • Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle
    • Advise Customers on the additional services provided:
    • Delivery service / bulk deposits
    • Glass cutting
    • Plan reading
    • Credit programmes
    • Special orders
    • Trusses
    • Distant ordering
    • VIC Customer Programme
    • Must be certified in Product Knowledge
    • Must be available in aisle of responsibility

    Housekeeping

    • Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
    • Correct shelf price labelling within area of responsibility.
    • Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

    Safety (OHSA) Requirements

    • Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility
    • Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store
    • Report any discrepancies to the Store Manager

    go to method of application »

    Cashier - Mmabatho

    Description        

    Accurate handling of all Point of Sale (POS) transactions and documentation, thereby ensuring Customer satisfaction. Ensure that no goods / stock pass through the Point of Sale (POS) without it being paid for.

    Requirements

    • Grade 12 or minimum of 1 (one) year work related experience
    •  Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
    • Ability to perform basic calculations accurately
    • Must have strong administration skills
    • Must be willing to work shifts, weekends, and Public Holidays
    • Must be able to work under pressure

    Job Description

    Cash Handling

    • Ensure that all cash (including floats, and petty cash) allocated to you balance (No shorts and overs)
    • Ensure goods are correctly identified and captured on the Point-of-Sale Terminal.
    • Capture the correct payment type received from Customers on the Point-of-Sale Terminal
    • Ensure you always have sufficient change
    • Ensure Pickups are done accurately and within the set parameters
    • Ensure Cash ups are done accurately at the end of your shift
    • Ensure all your daily takings have been dropped into the Drop Safe / vault
    • Ensure that all transactions relating to other stores money, deliveries, and quotes are processed correctly.

    Administration

    • Sign, compile and file all related documentation relating to the Cashiers function

    Ready for Business

    • Adhere to Ready for Business and Beyond my Control as per the CB Way

    Customer Service

    • Offer fast, friendly, and efficient service to all Cashbuild Customers when checking in and out Customer’s goods
    • Direct Customers to relevant person who can assist him / her
    • Ensure that you comply with the company’s dress code

    Safety (OHSA) Requirements

    • Safety (OHSA) compliance (e.g., ensure Customer and staff safety) within area of responsibility
    • Report any discrepancies to the Store Manager

    Security Awareness

    • Security (e.g., ensure system password control at till point are adhere to)
    •  Ensure cash safe keeping and transport to the cash office as per the Cashbuild Way requirements

    go to method of application »

    General Assistant - Soshanguve

    Description

    Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

    Requirements

    • Grade 12 or minimum of 1 (one) year work related experience
    • Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
    • Ability to perform basic calculations accurately
    • Must be willing to work shifts, weekends, and Public Holidays
    • Must be able to work under pressure

    Job Description

    Customer Service

    • Acknowledge all Customers and determine their needs
    • Advise Customers correctly on product
    • Assist Customer with any product queries
    • Assist with Customer complaints timely
    • Add on sales, e.g. paint v/s paint brushes, thinners, etc.
    • Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delay’s
    • Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle
    • Advise Customers on the additional services provided:
    • Delivery service / bulk deposits
    • Glass cutting
    • Plan reading
    • Credit programmes
    • Special orders
    • Trusses
    • Distant ordering
    • VIC Customer Programme
    • Must be certified in Product Knowledge
    • Must be available in aisle of responsibility

    Housekeeping

    • Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
    • Correct shelf price labelling within area of responsibility.
    • Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

    Safety (OHSA) Requirements

    • Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility
    • Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store
    • Report any discrepancies to the Store Manager

    go to method of application »

    General Assistant - Mkhondo

    Description

    Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

    Requirements

    • Grade 12 or minimum of 1 (one) year work related experience
    • Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
    • Ability to perform basic calculations accurately
    • Must be willing to work shifts, weekends, and Public Holidays
    • Must be able to work under pressure

    Job Description

    Customer Service

    • Acknowledge all Customers and determine their needs
    • Advise Customers correctly on product
    • Assist Customer with any product queries
    • Assist with Customer complaints timely
    • Add on sales, e.g. paint v/s paint brushes, thinners, etc.
    • Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delay’s
    • Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle
    • Advise Customers on the additional services provided:
    • Delivery service / bulk deposits
    • Glass cutting
    • Plan reading
    • Credit programmes
    • Special orders
    • Trusses
    • Distant ordering
    • VIC Customer Programme
    • Must be certified in Product Knowledge
    • Must be available in aisle of responsibility

    Housekeeping

    • Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
    • Correct shelf price labelling within area of responsibility.
    • Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

    Safety (OHSA) Requirements

    • Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility
    • Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store
    • Report any discrepancies to the Store Manager

    go to method of application »

    Assistant Manager - Komani

    Description

    Protect and grow profitable market share within a Store in accordance with the Store, Division and Company strategy

    Requirement

    • Grade 12 with at least 2 (two) years retail management experience
    • Valid Driver’s license
    • Valid ID or valid work permit (local)
    • Must have strong accounting skills
    • Must be able to work under pressure
    • Must be computer literate (Basic computer literacy)
    • Must have strong leadership skills
    • Must have strong administrative skills
    • Must have own transport and cell phone
    • Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation
    • Must have strong Human Resources skills

    Job Description

    Strategic Management

    • Assist the Store Manager to develop, implement and manage a Store Business Plan for the Store ensuring it is aligned with the overall Company strategy and strategic initiatives as approved by the Divisional Manager and Operations Manager from time to time

    Grow and Protect Market Share

    • Assist the Store Manager to achieve growth in markets share in your Store as defined in the strategy plan
    • Assist the Store Manager to achieve sales budgets and growth objectives by Category
    • Assist the Store Manager to promote customer loyalty programmes (e.g., VIC, charge cards, etc)
    • Assist the Store Manager to manage the distribution of advertising material to ensure maximum efficiency
    • Assist the Store Manager to develop action plans proactively to protect your market where you trade when competitors enter the market

    Customer Service

    • Assist the Store Manager with implementing and monitoring the Customer Service strategy
    • Assist the Store Manager to maintain Customer Audits above 95%
    • Assist the Store Manager with a reliable, prompt Customer Delivery Service
    • Assist the Store Manager to grow and maintain VIC client base
    • Assist the Store Manager to achieve Transaction budgets
    • Assist the Store Manager to recommend Range improvements to suite the market

    Method of Application

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