Jobs Available at Maziv

 KEY RESPONSIBILITIES

• Have experience in FTTH and GPON Fibre Networks.
• Demonstrate a high level of experience in Fibre fault finding and preventative maintenance on existing infrastructure.
• Have the excellent skill to repair Fibre Cable and Splice Enclosures to the highest standards
• Have strong ability to route fibre in Splice Enclosures and Slack Bins without any damage.
• Have a high level of experience of Splice Diagrams and have the ability to read and splice accordingly.
• Have expert knowledge of fibre tools and the correct usage of these tools.
• Have expert experience in Fusion splicing methodology, Splice Machine care and the usage of Fusion Splicing Machines.
• Have experience in Fibre testing procedure and be able to use Power Meter, Light Source and OTDR(IOLM)(Bi-directional) testing and be able to analyze results on site.
• Have the ability to do extensive fault-finding on existing Fibre Networks.
• Have networking experience.
• Have experience in Labelling of Fibre as per Plans as well as different Labelling Conventions.
• Have the ability to identify problems on new networks and report immediately.
• Assist with Core Network splicing

Requirements

KEY COMPETENCIES

• Problem solving skill
• Interpersonal skills
• Decision making skills
• Time management skills
• Team Management skills
• People management skills
• Communication skills
• Assertiveness
• Ability to work in high pace rapidly changing environment
• Ability to handle pressure
• Multi-tasking
• Excellent coordination skills

QUALIFICATION & EXPERIENCE

• Grade 12 or equivalent qualification
• Driver’s license (Valid for minimum 2 Years)
• At least 3 years in Fibre, call centre or customer relation environment
• MS Office, Excel skills, Word, Email and internet

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KEY RESPONSIBILITIES

• Create quality Premise Data (PD), High-Level Designs (HLDs), Low-Level Drawings (LLDs), Splicing & Duct diagrams, Patch Plans (PP) and As Builts (AB)
• Planning done on time
• Planning done within budget
• Ensure compliance to client standards
• Coordinate with internal departments, clients, and external contractors to align planning activities with project requirements.
• Capture project progress on CRM Tool (e.g. Quickbase, Fusion)
• Assist in the preparation of project costing, create BOQs, and rate cards to support commercial viability.

COMPETENCY LEVELS

• GIS Tools: Advanced
• GPON Design: Advanced
• BoQ / Costing: Intermediate
• Stakeholder Engagement: Intermediate

SKILLS & KNOWLEDGE

• Competent GIS/AutoCAD
• GPON split ratios
• Civil works knowledge
• Reporting
• MS Office (Intermediate Excel)

Requirements

QUALIFICATIONS

• Matric (Grade 12)
• Diploma/Degree in Telecoms/IT/Engineering (Preferred)
• Fibre planning cert (Preferred)
• FOA CFOT (preferred)
• GIS short course (e.g. ESRI)

EXPERIENCE

• 3–6 years in FTTx planning
• Some on site experience preferred

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KEY RESPONSIBILITIES

• Plan, schedule, track and report weekly on project.
• Supervise project team members and contractors.
• Effectively communicate project expectations to team members and contractors.
• Identify and manage project dependencies, changes and risks.
• Support with planning and facilitating effective projects meetings with project team and stakeholders,
• Effectively support with allocation of available resource, material and costing information.
• Support with budgeting (actual vs forecast).
• Align on the correct tools and best practices for project management.
• Ensure that projects are completed within the required specifications and standards (civil and technical)
• Conduct a pre-Civil Acceptance (CAC) and Hand Over Certificate (HOC) inspection.
• Schedule Civil Acceptance Certificate inspection with projects stakeholders.
• Ensuring that all projects’ documentation and reports are completed and correct.
• Prepare S-build documentation as per standards 
• Support with effective stock management ensuring warehouse is stocked and relevant documentation is in order.
• Ensure that agreements with stakeholders and financial projects are kept confidential
• Ensure that technical teams have all necessary PPE and tools to perform their duties.
• Conduct daily risk assessments and toolbox talks.
• Support any incident investigation and reporting if required.
• Support with splicing and other diagrams if required, and planning amendments.

REPORTING TO:

• Project Manager

BEHAVIOURAL COMPETENCIES

• Problem Solving Skills
• Communication Skills
• Analytical Skills
• Interpersonal Skills
• Liaison Skills
• Decision Making Skills
• Facilitation Skills
• Project Management Skills
• Time Management Skills

Requirements

SKILLS & KNOWLEDGE 

• Project management knowledge
• Risk assessment

QUALIFICATIONS & EXPERIENCE

• Grade 12
• MS Office Suite
• 2 years project management experience
• Project reporting and administration

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POSITION STATEMENT

• To handle, record and complete daily physical stock transfers, picking and packing of orders, managing good warehousing and replenishment of low stock items.

KEY RESPONSIBILITIES

• Actively participate in performing periodic and random stock counts (main warehouse and technicians)
• Capturing of count records on the system
• Variance/s identification / investigations
• Performing regular stock checks and informing Supervisor / preparing the Purchase Requisitions to ensure no stock outs
• Capturing and completing of all jobs into the system
• Checking of all stock received in the Warehouse
• Packing of all stock received neatly in the correct location
• Correctly receiving, recording, capturing of stock received from supplier
• Check stock requested for has the correct picking slip
• Check details on the slip are correct for stock issued to Tech (Site/tech, Date, Captured by and Quantities to dispatch)
• Check, sign and file stock dispatched
• Order and Pick Stock correctly as per slips
• Ensure all stock transfers are processed into the system
• Ensure access to the warehouse is monitored and controlled
• Maintain a clean and safe working environment (good warehouse keeping)
• Prepare weekly Purchase requisitions/orders
• Maintain required stock levels (as per KPIs)
• Receive, check and sign stock correctly into the warehouse
• Capture stock movements correctly
• Ensure safeguarding of stock
• Management and updating of ONTs and trackers
• Weekly ONT stock count reports provided to Vuma

Requirements

BEHAVIOURAL COMPETENCIES

• Knowledge of Excel (Basic – Intermediate)
• Inventory optimization
• Communication skills
• Mathematical literacy
• Report writing skills
• Must be able to perform under pressure
• Ability to work as part of a Team
• Ability to supervise new staff / staff on training

QUALIFICATION & EXPERIENCE

• Matric or equivalent qualification
• Stock management / warehouse experience an advantage
• Microsoft Office (Experience in Outlook, Excel, Word) desired

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POSITION STATEMENT

• Lead the management and maintenance of fiber optic connections within a network infrastructure and new link provisioning. Responsible for ensuring the reliability, performance, and security of fiber optic links, which are crucial for highspeed data transmission.

KEY RESPONSIBILITIES

• Manage the billing process and operate within budget
• Ensure As builds & ATP packs are delivered timeously and accurately
• Ensure effective troubleshooting adhering to best practice standards
• Implement security measures and liaise with optical planners to safeguard data integrity
• Verify data integrity of route and splice labelling on photo templates
• Ensure correct matching of SI’s to build documentation
• Ensure verified Information is uploaded onto relevant systems
• Liaise with optical planners to ensure data integrity and network optimisation
• Ensure splicers have the relevant build information
• Responsible for vehicle and tool requirements oversight.
• Ensure accurate and timely reporting on link completion
• Ensure correct Link build schedule is in place
• Provide support to floating teams and ensure documentation is updated
• Responsible for accurate and timely quotes, POs and invoicing for floating technicians
• Build strong relationships with the relevant stakeholders, communicate regularly and drive customer service
• Manage link admins as well as link delivery teams (internal or contractor)

REPORTING

• FTTB Manager

BEHAVIORAL COMPETENCIES 

• Strong problem solver
• Planning and organisation
• Good communication skills
• Self-starter and self-motivated
• Must be able to perform under pressure
• Team player
• Strong work ethic

Requirements

SKILLS & KNOWLEDGE 

• Knowledge and understanding of the telecommunications / fibre industry
• Knowledge MS Office software package, Google Earth 
• Knowledge of CRM and Quick Base 
• Understanding of fibre testing methodology
• Basic project management skills
• Understanding of FTTB networks & processes

QUALIFICATION AND EXPERIENCE

• Grade 12 
• Minimum 4 years’ experience in a similar role 
• Previous experience of working in a telecommunication industry is an added advantage
• Strong stakeholder management experience

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POSITION STATEMENT

• Responsible for receiving, dispatching of link builds and installations tickets. Provide technical and administrative support pertaining to certain processes, for example regarding diagnosing of failures of repair work but also provide support to field staff.

KEY RESPONSIBILITIES

• Establish from customer and available DFA systems if customer support is required to resolve the incident, typical customer support is site access.
• Dispatch the Installations/Link builds Technicians to attend the reported fault within the agreed turnaround time as per SLA
• Perform any other work-related duties and responsibilities that may be assigned from time-to time by management.
• Provide technical support for all internal and external maintenance teams while working on customers faults.
• Constantly manage the reported incident to meet the required SLA by probing the Field Technicians on the reason for outage and always request proof (field technician feedback; voice, SMS, email, support pics.)
• Assist Installations and link build technicians with troubleshooting the fibre repairs by using relevant systems (EG: Quick base & SDM) to check the disconnected distance and feedback to the technicians on site
• NOC Procedures adhered to.
• Adherence to SLA turnaround times for resolving of queries.
• Access link base to get relevant information to complete Newlink Builds.
• Establish information between FTTH Technicians.
• Detailed report on basic incident feedback and one’s that fall outside of SLA.
• Manage standby handover, access arrangement, security, tools and site keys.
• As required by the situation.

BEHAVIOURAL COMPETENCIES

• Accountability
• Excellent interpersonal skills
• Excellent communication skills (verbal and written)
• Problem solving skills
• Good analytical and decision-making skills
• Time management skills
• Customer service orientated
• Must have mature judgement and the ability to relate well with others
• Must be able to work under pressure
• Ability to work independently, take initiative and make sound decisions in an environment of limited

Requirements

Skills & Knowledge

• Communication skills
• Technical knowledge of telecommunications and IT networks
• Working knowledge and understanding of fibre network and test equipment are advantageous
• Strong computer literacy skills with solid working knowledge of Microsoft Windows and MS Office applications\

QUALIFICATION & EXPERIENCE

• Grade 12
• N6 National Diploma for technicians or equivalent will be an added advantage
• At least 1 – 2 years’ experience in Telecommunications / IT industry

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Main Purpose

• Coordinating the activities on the network to ensure quality, performance of internal and external teams to ensure longevity, quality, and performance of the network. To oversee and manage all activities in a specific geographical area of the Network to ensure, the network is provisioned and maintained to the highest quality.

ACCOUNTABILITIES & RESPONSIBILITIES (KEY PERFORMANCE AREAS & TASKS)

• To ensure Circuit Provisioning and Network Acceptance is thorough and accurate, and a high-quality network is delivered. (Over Inspection of network standards vs spec) & > 0.5% fails.
• Ensure that the Network is provisioned for all orders and potential orders. 
• Coordinate preventative maintenance inspection routines, ensuring that the network is proactively inspected.
• Conduct planned Network maintenance to ensure the network is maintained to the highest standard.
• Coordinate the reactive (break fix) maintenance system to ensure that any unplanned issues are resolved as efficiently and effectively as possible. (1,25% of Active subs & NPS 50).
• Practice Effective People management principles.
• Maintain and improve the conditions of elements within the ANO's control not limited to POPS, STREET CABINETS etc
• Ensure efficiency in financial management.
• Document and maintain as-builts according to field activities
• Conduct planned network maintenance and scheduled changes to ensure network is maintained to the highest standard
• To actively manage network incidents throughout the business process

Requirements

Knowledge, experience and qualifications

• Matric
• Preferably a technical Tertiary Education
• 4 years in a team leadership position.
• Preferably experience in a supervisory position.
• Fibre Networks
• Networking advantageous.

Working Conditions

• The role typically involves working in an office environment
• Flexibility to work extra hours during peak periods or project deadlines

Disability Status

• This role is suitable for a person with a disability.