Job Openings at Clicks Group

Job description

Job Objectives:

• To drive sales of the store through cross and up selling.
• To reduce loss and shrinkage in store by adhering to Store Operating Procedure.
• To create an appealing shopping environment for customers.
• To maximise sales by taking ownership of the execution of all promotional events and daily requirements in store.
• To increase profitability and brand loyalty with customers.
• To ensure continuity of excellent customer service

Minimum requirements

Essential Competencies:

• Communication skills.
• Customer service skills.
• Listening and interpersonal skills.
• Problem solving ability.

Qualifications and Experience:

• Matric/Grade 12 (essential).
• Experience in cosmetics.
• Retail in sales or service environment (desirable).
• Skills, Abilities and Job Related Knowledge:
• Good understanding of retail principles.
• Be able to interact with customers effectively.
• Ability to apply selling skills.
• Computer literate.
• Good understanding of stock management principles 

Apply by: 9 January 2026

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Introduction

• To assist the Business Process department in analysing, process and report on financial and operational data in order to provide vital information to the business to inform decision-making.

Job description

• To perform detailed analyses of data and present the information in a clear, tangible and consistent manner in order to measure operational performance against set objectives and identify improvement opportunities.
• To produce and schedule high-priority recurring and ad-hoc reports in order to address business concerns and enable initiatives.
• To contribute to improving data quality and assist in storing and sharing knowledge and information related to operations best practices and processes so as to improve efficiency. 
• To provide analytical support of actual results against budget and feasibility of proposed business strategies.
• To manage multiple systems for effective reporting and analyse data to support continuous operational improvement. This includes developing and designing reports and processes with which operations will be able to make decisions and improve operational outcomes.
• To support the store operations teams in identifying efficiencies, cost saving initiatives, process improvements and emerging risks at store level through store visits, analysis, investigating potential solutions and ensuring timely and effective implementation thereof.
• To create compliance reports that identify discrepancies with business policies and procedures.
• To interact directly with business stakeholders to design and implement audit analytics solutions.
• To facilitate interviews and workshops, as necessary, to evaluate workflow processes and solution requirements. 
• To effectively engage with key individuals in solution discussions to resolve issues regarding audit and controls analysis, data access and reporting. 

Minimum requirements

Skills:

• Computer literacy (Unisolv, BI, Excel & Powerpoint)
• SAP Business Object
• Desirable: Knowledge and application of SQL
• Analytical skills
• Report writing skills
• Numerical skills
• Presentation and communication skills (verbal and written)
• ·Strong client orientation

Self-directed and able to work independently

• Planning and organizing skills
• Trend and root cause analysis

Essential Competencies:

• Analysing
• Applying technology expertise
• Delivering Results and Meeting Customer Expectations
• Planning and organizing skills
• Presenting and Communicating Information
• Writing and Reporting
• ·chieving Personal Work Goals and Objectives
• Adapting and Responding to Change
• Folowing Instructions and Procedures

Job Experience:

• Essential: Grade 12 
• Essential: Relevant B Degree or Diploma (Computer Science, IT, Business, Statistics)
• 3-5 years relevant data analytics experience with specific exposure to business process / retail reporting
• 2 years report development and data driven solutions experience
• Exposure to management of risk and compliance.
• Retail Management experience

Apply by: 11 January 2026