Job Openings at Danone

ABOUT THE JOB

• Support Business Controlling processes such as closing, forecasting and a key emphasis on reporting, which will form a big part of the role  for Danone SN South Africa.
• Be the financial Business Partner for the Sales, Planning and Marketing teams
• Ensure alignment and correctness of fixed costs
• Ensure correctness of data and provide meaningful insights &reports, identify risk & opportunities and act as sparring partner for your stakeholders
• Setup and monitor relevant KPIs and identify actions to mitigate variances
• Support topline performance through ad hoc analysis by generating recommendations on topics such as promotions, ROI optimization, pricing optimization, customer strategy and P&L, trade terms effectiveness
• Drive continuous improvement of tools and reports in the Finance organization
• Work closely with Danone Business services to ensure accuracy of data and reports on a monthly basis
• The role will work on the full scope of the P&L

ABOUT YOU

• Completed studies in relevant field (Business Administration, Finance or Economics) with 3 years of relevant working experience within a similar Financial Controlling roles
• Good communication and presentation skills
• Flexibility, openness and willingness to grow & learn
• Entrepreneurial thinking
• Excellent knowledge of MS Office, especially Excel
• Experience with SAP, Essbase, PowerBI or similar is a big plus
• Proficiency in spoken and written English

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KEY AREAS OF RESPONSIBILITY

1.  Planning

• Develop and implement the growth plan for exports per country
• Support the development of channel and customer plans by distributors, ensuring they align to the overall country plan.
• Develop the tactical activation plan per channel, for each country
• Develop the Key Account and Trade Marketing co-operative spend plan with relevant stakeholders in the commercial team
• Take the lead for execution and execution management, in country
• Monthly forecasting against stockholding, sales, arrivals and adjustments of stock

2. Delivery

• Drive volume, value and profitability through distributors to increase penetration and deliver on targets
• Confirm monthly scheduled orders and co-ordinate Supply Chain to meet the need
• Ensure that the stock in distributor depots is sufficient to meet in-market demand
• Drive and monitor execution targets with each distributor, to ensure continuous achievement of targets
• Lead the implementation of ad hoc projects into Africa, as required
• Plan with local commercial team on Key account agreements in shared accounts
• Manage the availability of correct portfolio with correct pricing strategy and promotional support for each country
• Determine size of the category within each market

3. Activation

• Receive promotion material and mechanics from Marketing, and agree activation plans for all trade programs with Distributors
• Sell the activations into the trade and major key accounts
• Develop a KPI scorecard including service levels, distribution, price management and promotional support for each distributor
• Manage the distributors in each country to ensure that all the agreed plans are activated at the correct intensity
• Hold the distributors accountable for successful activation of the agreed plans and KPI plans.
• Interact with all media agencies, for both ATL and BTL promotions to ensure that the relevant activation is executed correctly

4. Finance and Budget

• Manage a budget for in-country expenses, such as travel, cellphone and entertainment
• Develop a country-level budget plan for activations and promotions, co-operative spend, and rebates
• Continuously identify and implement financial efficiency opportunities within own cost drivers
• Execute within the budget constraints
• Reconcile monthly, YTD and YTG activation spends.

5. Leadership and Management

• Lead the Sales and Distribution activities in the distributors, and maintain a high performance and engaged culture within their teams
• Take accountability for the development of distributor teams as required, including coaching and training them on sales, trade marketing, category management, stock management, pricing, profit stories etc
• Guide distributors on managing the performance within their teams
• Become the Brand Champion within the Distributors’ teams

6. Reporting

• Submit monthly Distributor and Country reviews to the AE Manager and Commercial Director
• Give feedback against the monthly budget (spend and sales performance) tracker
• Monthly DPF (Demand Performance Forecasting), clear, correct and communicated in time.

 
ABOUT YOU

ACADEMIC AND TRADE QUALIFICATIONS:

• Commerce qualification, focused on Marketing or Sales
• Ability to speak Portuguese or French is preferable

WORK EXPERIENCE AND SKILLS:

• Minimum of 5 years’ experience in commercial/sales/marketing
• Distributor management experience an advantage
• Proven success in commercial-focused environment
• Proven track record in an FMCG Sales and Commercial environment
• Previous working experience with or within other African countries is an advantage
• Problem solving ablity to make decisions regarding complex and medium term business problems (4 – 12 month view).
• Up to 4 months training will be required to fully master the competencies of this role.

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Key Areas of responsibility:

• Time and Attendance
• Manage change management, risks, and expectation pre, post and during project
• Compile list of required reports for various stakeholders
• Manage and communicate the abuse of overtime regularly
• Compile and Manage shifts and timesheets regularly.
• Training and upskilling of Line Manager on all new project systems
• Superuser support for global project implementation
• Resolve and liaise with service provider for all system related queries
• Provide month end reports for HR team and managers.
• Ensure access is granted upon attendance of all mandatory and legislative training and upon meeting occupational health job requirements.
• Daily management of termination, department change and line manager change
• Update and upload master date on T&A system and creation for shift patterns
• Manage R&R incentives for shop floor employees
• Liaise with service provider technical team on technical related issues
• Enroll and give Line Managers access to do the timesheets
• Create new pay-codes
• Deactivate old pay-codes
• Manage public holidays for the new financial year in advance
• Assist with hardware needs including configuration, testing, and troubleshooting
• Ensure payroll report workflow are signed off by the Line Managers
• Liaison with service provider regarding clock discrepancies on the system
• Ensure that accurate employee details loaded on the system including department, ID number, employee code, start date and class
• Stop further entry Manage the timesheet closing date monthly
• Audit salary correction form before processed by payroll
• Report on Safety man hours monthly
• Co-Manage 10x global HR projects and system integrations.
• Assist staff with leave, staff shop and claims queries
• Train employees on ESS process
• Coach department managers on current and relevant employment legislation i.e., tax on 13th cheque.
• Tech and Efficiency support for SHARE
• DATA Quality Share interface – Change Target model set up in SA to Alternative model (Payroll load Emp HRBP approves)
• Business Process owner i.e., rewards?
• HR & DBS Analysis
• Analyses of Overtime and report on O/T insights to the organization
• Analyse Employment Equity reports.
• Analyses incapacity, poor work performance and temp disability cases.
• Create and analyse reports for business as required
• Analyses on absenteeism trends and stats
• Audit HR system to verify terminations, promotions, and department movements Assist in drive all employee engagements co-operate with the GS, HR, and DBS team (Danone Day)
• Assist and train employees with global surveys i.e., Danone People Survey and Culture Survey
• Ensuring effective relationships and communications with all stakeholders.
• Audit data quality on all HR systems i.e., personal information, department, grading and job titles.
• Co-Manage global projects.
• Analysis union monthly statistics.
• Practice sound and fair labour relations practice.
• Assist on Industrial Related queries when required
• Provide auditors with information required during safety, quality, HR, DBS, and other relevant audits.
• HR representation of relevant site committees.
• Collaborate with Line Managers and drafting charge sheet.
• Analysis ccma cases referral and trends
• Provide guidance on the interpretation and application of company policies and procedure
• Stakeholder management
• Analyses reports monthly from Kaelo and Discovery health
• Advise on Staff queries
• Deal directly with managers and staff regarding HR related queries.
• Log query with service providers if additional information or resolution required.
• Change management on the new T&A system

Qualifications:

• Bachelor’s Degree/ Diploma
• Preferrable Human Resources or Industrial Psychology Degree/ Diploma

Skills and Experience:

• At least 5 years in an HR administrative capacity, preferably in a FMCG environment
• Demonstrated HR system knowledge in at least 2 HR systems, such as SHARE, VIP,
• SAP, SAGE
• Efficient in MS Office (PowerPoint, Word, Excel)
• Experience in the manufacturing/ FMCG sector.
• At least 1year + Payroll administration

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KEY AREAS OF RESPONSIBILITY

1.  Planning for Sales Effectiveness

• Identify store objectives to achieve sales growth and volume objectives
• Investigate and integrate consumer, shopper, customer and channel insights to identify growth opportunities and propose action plans to influence shopper behavior
• Compile an area business plan that is agreed with the Regional Manager and understood by the merchandisers and customers
• Contribute to both the brand Image and customer service orientation in the outlets
• Understand the category health and nutrition benefits, and brand attributes to enable effective in-store  execution

2.  Sales Execution

• Negotiate the implementation of the Danone objectives with customers, giving recommendations for increasing sales
• Use basic selling skills to reach a commercial agreement with customers
• Manage the outlet order processes by checking stock and stock control figures, negotiating the suggested order with the customer, and authorise volumes
• Execute action plans in each outlet for sales growth
• Ensure volume targets are achieved
• Effectively implement in-store Point Of Sales objectives
• Manage merchandising standards to merchandisers and ensuring that merchandisers files are updated, and merchandiser order cards are completed
• Manage the back-up storage facilities to ensure that stock is properly handled at all times
• Put plans in place to rectify any deviations from Danone sales and merchandising standards
• Achieve sales and market share targets for the predefined area of customers within a specific geographic area

3.  Policies and Process

• Adhere to all Danone policies and procedures at all times
• Adhere to the Work in Safe Environment (WISE) Policy at all times
• Conduct relevant safety training with in-store merchandisers
• Ensure compliance to personal protective equipment (PPE) at all times
• Be responsible for the proper usage and management of tools and technology

4.  Controls

• Manage in-store returns by adhering to the returns policies and procedures, reporting all returns, checking the returns book,  and conducting maintenance on the returns book; ensuring that returns do not exceed the targeted percentage
• Effectively manage close-to-expiry stock to minimise the level of returns    
• Get the relevant authorization to move expired stock
• Analyse KPI’s and continuously close the gaps between results and objectives

5.  Relationship Building

• Manage store issues independently by ensuring positive working relationships with customers
• Manage the Field Sales Force and merchandising staff to maintain positive relations with customers
• Maintain the lines of communication with the Sales Strategy and Planning Department

6. Administration

• Prepare call plans for complex calls
• Complete sales administration such as preparing relevant reports and conducting surveys

ABOUT YOU

ACADEMIC AND TRADE QUALIFICATIONS

• Matric
• Marketing or Business related qualification will be beneficial

WORK EXPERIENCE AND SKILLS

• 3 Years Sales Experience
• Sound understanding of the FMCG industry, with dairy focus being an advantage
• Previous experience in a customer and/or consumer focused role
• Commercial acumen