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Deloitte is one of the country's leading professional services firms in Southern Africa, and is dedicated to assisting companies succeed in the business environment- whether it be through our tax, audit, consulting or financial advisory services. At Deloitte, we understand that solutions are not just a static one dimensional report, but rather, an integrated...
Job Description
As a Senior Manager, you will lead and deliver large, complex client engagements that identify, design, and implement creative business and technology solutions within the Telecommunication, Media and Technology (TMT) industry. Senior Manager level responsibilities include: providing service excellence by identifying key client business issues, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches, evaluating and validating analysis and developing recommendations for the client in the context of the overall engagement. You will be expected to implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance. Senior Managers participate in the development and presentation of proposals for business development activities. You will have the opportunity to lead small engagements or components of large, complex engagements.
Additional responsibilities will include:
Process efficiency & streamlining
Operating model redesign & enhancements
Performance benchmarking
Enterprise cost management
Strategic & enterprise regulatory management
Profitability and productivity analysis
Customer relationship management
Qualification and Experience Required:
A minimum of 10 years consulting and/or TMT industry experience,
A Bachelor's Degree.
Proven experience in leading small engagements or components of large, complex engagements.
Ability to lead and deliver large, complex client engagements that identify, design, and implement creative business and technology solutions for large companies.
Prior experience providing service excellence by identifying key client business issues, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches, evaluating and validating analysis and developing recommendations for the client in the context of the overall engagement.
Ability to demonstrate experience in overseeing the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance.
Experience in developing and presenting proposals for business development activities.
The ability to travel up to 80%.
*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities and talent standards required.
Job Description
Main Purpose of Job
Establishes and maintains strong relationships with the Account Managers and ensures clear, concise and timely communication regarding achievement of objectives as well as potential problem areas
Job responsibilities:
Qualifications
Related Degree is essential
Experience required:
Additional Information
Competencies required:
Job Description
Job responsibilities:
On-going communication to the relevant Team Lead relating to market conditions
Providing on going feedback to the Team Lead regarding the status of open jobs, new client activities and growth of existing client base.
Understand the structures of professional services / consulting models and its policies and procedures would be preferred
Driving recruitment consultants to source suitable candidates as requested by clients
Establishes and maintains lasting relationships with your talent pipeline and clients, ensuring continual engagement of candidates and clients
Establishes and maintains strong relationships with other Account Managers and to ensures clear, concise and timely communication regarding achievement of targets and objectives as well as potential problem areas
Adopts a philosophy of being a Deloitte brand ambassador as direct point of contact with candidates and clients
Adheres to all policies and procedures relating to the recruitment process, compliance and the reporting thereof
Takes responsibility and accountability for integrity of systems data
Takes responsibility for the achievement of realistic deadlines and ensures push communication around this
Ensures that all candidates submitted are of a high calibre and that all initial pre-screening and telephonic / face to face interviews have taken place
Qualifications
Qualifications:
· Matric certification is essential
· Related Degree in Human Resources / Technology / Commerce
Experience required:
3 - 5 years’ recruitment experience focusing on the sourcing of various skills for clients as well as identifying new clients across various industries within a specified focus within the IT sector.
2 years key account management experience focusing on the growth and development of clients within SME’s and large corporates.
Strong client development / relationship management skills.
In depth job spec qualification experience submitted by clients by accessing career portals and social media sites and personal networks
General understanding of the basic conditions of employment and the associated risks
Strong administration skills / experience with regards to tracking daily recruitment activities and adhering to policies and procedures.
Proposal writing and submissions thereof.
Additional Information
Competencies required:
Deadline driven and action orientated
Self-motivated
Must be self-sufficient and able to work in a non-structured / non micro managed environment and still deliver successfully
Ability to follow strict administration and internal governance and compliance processes
Must be willing to share and transfer knowledge to others within the team
Contribute to a positive climate that encourages transparency among team members
Actively contribute to the overall annual revenue target of that of Flexible Resources Management
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