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  • Posted: Mar 13, 2020
    Deadline: Not specified
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    Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to...
    Read more about this company

    Claims Consultant (junior)

    Discovery – Insure Claims Consultant - Short Term Insurance (Junior)

    About Discovery
    Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

    About Discovery Insure
    Discovery Insure is committed to creating a nation of great drivers. Our commitment is backed up by our innovation and a driving program that really works.
    At Discovery Insure, we offer comprehensive car and home insurance with no excess on theft, hail, hijacking and malicious damage. With our driver behaviour program, Vitalitydrive, clients get great rewards and benefits for driving well.
    Discovery Insure is an environment of individuals who are committed to dazzling clients, innovation and great people.

    Key Purpose

    • To process, validate and liaise with clients, brokers and service providers following a client's motor and/or non-motor loss or incident.


    Areas of responsibility may include but not limited to

    • To process, validate and liaise fast track claims with clients, brokers and service providers following a client's motor and/or non-motor loss or incident.
    • Efficient, timely claims processing, e.g. timeous feedback to brokers and clients.
    • Accurate, timely administration.
    • Liaison with clients, brokers and service providers.
    • Achievement of monthly product and soft skills knowledge targets.
    • Adherence to risk and compliance requirements.
    • Teamwork, self-management and alignment with Discovery values.

    Education And Experience

    • Matric (Essential)
    • 1 year minimum call centre and customer service (Essential)
    • Short term insurance claims experience (Advantageous)
    • Degree (Advantageous)
    • Completed learnership short term insurance claims, e.g. Santam, Hollard, Outsurance, Telesure, Zurich (Advantageous)

    go to method of application »

    Retention Consultant

    Discovery – Insure Retentions Consultant – Short Term Insurance

    About Discovery
    Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

    About Discovery Insure
    Discovery Insure is committed to creating a nation of great drivers. Our commitment is backed up by our innovation and a driving program that really works.
    At Discovery Insure, we offer comprehensive car and home insurance with no excess on theft, hail, hijacking and malicious damage. With our driver behaviour program, Vitalitydrive, clients get great rewards and benefits for driving well.
    Discovery Insure is an environment of individuals who are committed to dazzling clients, innovation and great people.

    Key Purpose

    • To convince existing clients who want to leave to remain with Discovery Insure.


    Areas Of Responsibility May Include But Not Limited To

    • Achievement of client retention targets
    • Accurate, timely administration
    • Achievement of monthly product and soft skills knowledge targets
    • Stakeholder engagement
    • Adherence to risk and compliance requirements
    • Teamwork, self-management and alignment with Discovery values
       

    Education And Experience

    • Matric (Essential).
    • FAIS Credits - full qualification (Essential).
    • RE 5 qualification (Essential).
    • Class of business certificate (Essential and/or advantageous)
    • Continuous Professional Development (CPD) certificate (Essential and/or advantageous)
    • Minimum 2 years’ retentions experience in the short-term insurance related field (Essential)
    • Minimum of 1 year’s sales experience (Advantageous)
    • Degree (Advantageous)

    Method of Application

    Use the link(s) below to apply on company website.

     

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