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  • Posted: Apr 25, 2025
    Deadline: Not specified
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    Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
    Read more about this company

     

    Hybrid Sales Consultants - Johannesburg South

    Key Responsibilities:

    • Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
    • Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
    • Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.

    Qualifications & Experience:

    • Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
    • Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
    • Matric or equivalent qualification.
    • Must have grade C Psria reg

    Job Requirements & Attributes:

    • Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
    • Exceptional selling skills paired with strong organizational and time management abilities.
    • Excellent communication, presentation, and negotiation skills to effectively engage with customers.
    • Proficiency in MS Office, Email, and Internet usage.
    • Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle.
    • A hunter for new business opportunities with a passion for electronic and technical equipment.

    Duties:

    • Generate and close deals, leveraging both self-sourced leads and those received internally.
    • Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
    • Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
    • Maintain administrative duties related to sales with meticulous attention to detail.

    Performance Standards:

    • Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
    • Ensure timely follow-up on all leads and quotes to maximize conversion rates.

    Competencies (Technical & Behavioural):

    • Drive for results and action-oriented mindset to consistently exceed expectations.
    • Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
    • Willingness to learn and adapt to new technical skills and technologies.
    • Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.

    go to method of application »

    CIT Crewman

    Minimum Requirements:

    • Clear criminal record
    • PSIRA accredited with a minimum Grade C qualification
    • Cash in Transit (CIT) certificate
    • Firearm competency – with a minimum handgun (for business purposes) qualification
    • At least 2 years’ experience in security industry or similar role (Advantages at FSG)
    • Valid driver’s license is an advantage
    • Able to work under pressure
    • Physically fit 

    Job Specification:

    • Full responsibility for collecting and delivering clients’ money
    • Receiving, sorting and distributing consignments
    • Report all delays to the Operations Manager immediately
    • Incident prevention and reporting
    • Maintain radio contact with controllers
    • Take preventative action towards any suspicious activity

    Other Personality Attributes and core competencies:

    • Must be honest and reliable
    • Must have good verbal and language abilities
    • Must be assertive
    • Pay attention to detail
    • Customer service and relations
    • Quality assurance
    • Willing to work overtime
    • Willing to travel
    • Alertness
    • Energetic, injury free and in good health

    go to method of application »

    CIT Driver

    Minimum Requirements:

    • Clear criminal record
    • PSIRA accredited with a minimum Grade C qualification
    • Cash in Transit (CIT) Certificate
    • Firearm competency – with a minimum handgun (for business purposes) qualification
    • Valid drivers license - code C1 (minimum) and a valid PDP
    • At least 2 years’ experience in security industry or similar role (Advantageous at FSG)
    • Able to work under pressure
    • Physically fit

    Job Specification (not totally inclusive):

    • Full responsibility and accountability for collecting and delivering clients’ money
    • Report all delays to the Operations Manager immediately
    • Incident prevention and reporting
    • Maintain radio contact with controllers
    • Take preventive action towards any suspicious activity
    • Conduct vehicle audit and complete checklist
    • Drive vehicle responsibly and complete documentation of accidents/ incidents

    Other Personality Attributes:

    • Must be honest and reliable
    • Must have good verbal and language abilities
    • Must be assertive
    • Must be self-motivated
    • Pay attention to detail
    • Customer service and relations
    • Quality assurance
    • Willing to work overtime
    • Willing to travel

    go to method of application »

    CIT Controller

    Minimum Requirements:

    • Clear criminal record
    • PSIRA accredited with a minimum Grade C qualification is advantageous
    • At least 1 years’ control room experience in the security industry or similar role
    • Computer literate (compulsory)
    • Excellent verbal and written communication skills
    • Able to work under pressure
    • Clear disciplinary record

    Job Specification:

    • Prepare for fleet departures
    • Monitoring of the CIT schedules
    • Tracking control (taking data from drivers every hour)
    • Issuing of OTC Codes to the drivers
    • Maintaining contact with all drivers
    • Ensure all clients schedules are collected for any given day   
    • Maintaining all documentation and administration duties
    • Constant communication with Branch Management 
    • CCTV monitoring
    • Ensure security and basic access control
    • Basic client liaison

    Other Personality Attributes and core competencies:

    • Must be honest and reliable
    • Must have good verbal and language abilities
    • Pay attention to detail
    • Customer service and relations
    • Must be self-motivated
    • Quality assurance
    • Willing to work overtime

    go to method of application »

    Boxroom Operator

    Minimum Requirements:

    • Clear criminal record
    • PSIRA accredited with a minimum Grade C qualification is advantageous
    • At least 1 years’ experience in security industry or similar role
    • Computer literate (compulsory)
    • Possess excellent communication skills
    • Must be able to work at night
    •  Able to work under pressure
    • Physically fit

    Job Specification (not totally inclusive):

    • Prepare for vault room duties
    • Planning of the vault room schedules CIT
    • Receiving and distributing of consignments to and from CIT teams
    • Scanning of consignments
    • Balancing of vault and locking up
    • Sorting of consignments
    • Documentation and administration duties
    • Searching duties

    Other Personality Attributes and Core Competencies:

    • Accuracy
    • Good interpersonal skills
    • Organising and planning ability
    • Quality assurance
    • Willing to work overtime
    • Customer focus
    • Team Work
    • Honest and reliable

    go to method of application »

    CIT Crewman

    Minimum Requirements: 

    • Clear criminal record 
    • PSIRA accredited with a minimum Grade C qualification 
    • Cash in Transit (CIT) certificate  
    • Firearm competency – with a minimum handgun (for business purposes) qualification  
    • At least 2 years’ experience in security industry or similar role (Advantages at FSG) 
    • Clear disciplinary record  
    • Valid driver’s license is an advantage  
    • Able to work under pressure 
    • Physically fit   

    Job Specification: 

    • Full responsibility for collecting and delivering clients’ money  
    • Receiving, sorting and distributing consignments 
    • Report all delays to the Operations Manager immediately  
    • Incident prevention and reporting  
    • Maintain radio contact with controllers  
    • Take preventative action towards any suspicious activity  

    Other Personality Attributes and core competencies:  

    • Must be honest and reliable 
    • Must have good verbal and language abilities 
    • Must be assertive 
    • Pay attention to detail  
    • Customer service and relations 
    • Quality assurance 
    • Willing to work overtime 
    • Willing to travel  
    • Alertness  
    • Energetic, injury free and in good health 

    go to method of application »

    Cashbook Accountant

    Key Performance Areas (not totally inclusive):

    • Prepare weekly and monthly cashflow updates
    • Prepare monthly Bank and Balance sheet reconciliations
    • Assist with asset verification and clearing account
    • Load payments onto the electronic banking system
    • Payment clearings
    • Initiate and prepare all documentation around petty cash, expense claims etc. payments
    • Resolving MOS queries from the branches
    • Preparing of daily and monthly reporting of stats to managers
    • Subcontractor reconciliation and payment
    • Assist with preparation of yearly budgets
    • Preparing and processing monthly accruals
    • Monthly VAT recons 

    Skills Required:

    • A Recognised tertiary qualification in accounting
    • Minimum 3 years’ working experience in an accounting role
    • Sound working knowledge of the SAP system
    • Proficiency in MS Word and especially Excel is essential (VLOOKUP, PIVOT)
    • Numerical accuracy and high methodical working methods are required
    • Strong interpersonal and communication skills
    • Ability to liaise professionally with clients and personnel at all levels
    • Ability to work without supervision, under pressure and meet strict deadlines
    • Ability to work under pressure in order to meet strict deadlines
    • Comply to all accounting policies and procedures

    Personality Attributes:

    • Highly motivated and enthusiastic
    • Alertness
    • Punctuality
    • Good interpersonal skills
    • Ability to work under pressure

    go to method of application »

    Guarding Area Supervisor (JHB Central)

    QUALIFICATION & EXPERIENCE:

    • Minimum Grade 12 / Standard 10
    • Previous supervisory experience (3yearsminimum)
    • PSIRA registered (Grade B)
    • Valid Drivers License (with prdp)
    • No Criminal Record

    KEY PERFORMANCE AREAS: (Not totally inclusive):

    • Ensuring that all shifts are covered on a daily basis.
    • Responsible for maintaining discipline on all sites
    • Ensuring that contractual requirements are met as stipulated by the Client.
    • Maintaining good relations between Fidelity ADT and the Client with regard to security services rendered.
    • Managing the response and investigation of serious incidents on all sites
    • Liaising daily with Area Manager on various operational issues.
    • Submitting relevant weekly / monthly incident and general reports as required by the Area Manager and client

    BEHAVIORAL COMPETENCIES:

    • Assertiveness
    • Strong leadership ability with self-development
    • Development of others
    • Presentable
    • Analytical, Critical Thinking & Planning skills
    • Interpersonal skills
    • Customer focus
    • Teamwork

    go to method of application »

    Recruiter

    Key Performance Areas: (not totally inclusive):

    • Sourcing candidates for employment.
    • Interviewing, screening and vetting of candidates.
    • Testing applicants on job knowledge.
    • Verify employment documentation such as CV’s, Psira Certificates, Training certificates, ID documents etc.
    • Reference checking, background checks, criminal checks, ITC checks etc.
    • Completing employment documentation.
    • Liaising with Operations Management on manpower requests.
    • Arrange shortlist of candidates to be interviewed by Operations Management, Senior Management, Operations Director and Departmental Heads.
    • Maintaining a data base of possible candidates.
    • Placing of internal and external job advertisements.
    • Head hunting of candidates.
    • Submitting a monthly Management report on recruitment statistics.
    • Induction of Senior Management, Specialist functions, Administrative staff.

    Minimum Requirements:

    • Matric certificate.
    • At least 2 years’ experience in recruitment of middle to Senior Management and Specialist positions. (Preferably in the Security Industry)
    • Experience in Target selection and interviewing skills.
    • Should have full knowledge and understanding of the Security Industry – PSIRA registration , grading etc.,
    • Good interpersonal and communication skills are essential
    • Incumbents should be prepared to work extended hours.
    • Own transport. Must be willing to travel in Western Province area.
    • Experience in dealing with Recruitment companies.
    • Experience in Human Resources will be advantage
    • Experience in dealing with Newspaper advertisements.
    • Experience in placing external ads on Pnet and other websites.
    • Computer literate.
    • Good work references.
    • No criminal record.
    • Valid unendorsed driver’s license

    go to method of application »

    Teller

    Minimum Requirements:

    • Clear criminal record
    • Grade 12 or equivalent
    • Computer literate
    • At least 2 years’ cashier experience or similar role
    • Able to work under pressure

    Job Specification:

    • Ensure that cash processing procedures are adhered to
    • Counting and verifying money
    • Balancing and reconciling money
    • Operating money counting machines
    • Packing ATM’s

    Other Personality Attributes and core competencies:

    • Must be honest and reliable
    • Must have good verbal and language abilities
    • Able to follow instructions accurately
    • Pay attention to detail
    • Must be self- motivated
    • Willing to work overtime
    • Alertness
    • Possess numeric skills

    go to method of application »

    Sales Consultant (Newcastle) Must Have Own Vehicle

    Key Responsibilities:

    • Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
    • Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
    • Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.

    Qualifications & Experience:

    • Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
    • Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
    • Matric or equivalent qualification.

    Job Requirements & Attributes:

    • Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
    • Exceptional selling skills paired with strong organizational and time management abilities.
    • Excellent communication, presentation, and negotiation skills to effectively engage with customers.
    • Proficiency in MS Office, Email, and Internet usage.
    • Presentable appearance and professional demeanour, with a valid driver's license and reliable vehicle (This is non-negotiable).
    • A hunter for new business opportunities with a passion for electronic and technical equipment.
    • Must have minimum PSIRA Grade C.

    Duties:

    • Generate and close deals, leveraging both self-sourced leads and those received internally.
    • Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
    • Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
    • Maintain administrative duties related to sales with meticulous attention to detail.

    Performance Standards:

    • Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
    • Ensure timely follow-up on all leads and quotes to maximize conversion rates.

    Competencies (Technical & Behavioural):

    • Drive for results and action-oriented mindset to consistently exceed expectations.
    • Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
    • Willingness to learn and adapt to new technical skills and technologies.
    • Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.

    go to method of application »

    Sales Consultant (PMB) Must Have Own Vehicle

    Key Responsibilities:

    • Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
    • Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
    • Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.

    Qualifications & Experience:

    • Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
    • Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
    • Matric or equivalent qualification.

    Job Requirements & Attributes:

    • Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
    • Exceptional selling skills paired with strong organizational and time management abilities.
    • Excellent communication, presentation, and negotiation skills to effectively engage with customers.
    • Proficiency in MS Office, Email, and Internet usage.
    • Presentable appearance and professional demeanour, with a valid driver's license and reliable vehicle (This is non-negotiable).
    • A hunter for new business opportunities with a passion for electronic and technical equipment.
    • Must have minimum PSIRA Grade C.

    Duties:

    • Generate and close deals, leveraging both self-sourced leads and those received internally.
    • Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
    • Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
    • Maintain administrative duties related to sales with meticulous attention to detail.

    Performance Standards:

    • Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
    • Ensure timely follow-up on all leads and quotes to maximize conversion rates.

    Competencies (Technical & Behavioural):

    • Drive for results and action-oriented mindset to consistently exceed expectations.
    • Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
    • Willingness to learn and adapt to new technical skills and technologies.
    • Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.

    go to method of application »

    Sales Consultant (Durban Central) Must Have Own Vehicle

    Key Responsibilities:

    • Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
    • Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
    • Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.

    Qualifications & Experience:

    • Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
    • Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
    • Matric or equivalent qualification.

    Job Requirements & Attributes:

    • Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
    • Exceptional selling skills paired with strong organizational and time management abilities.
    • Excellent communication, presentation, and negotiation skills to effectively engage with customers.
    • Proficiency in MS Office, Email, and Internet usage.
    • Presentable appearance and professional demeanour, with a valid driver's license and reliable vehicle (This is non-negotiable).
    • A hunter for new business opportunities with a passion for electronic and technical equipment.
    • Must have minimum PSIRA Grade C.

    Duties:

    • Generate and close deals, leveraging both self-sourced leads and those received internally.
    • Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
    • Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
    • Maintain administrative duties related to sales with meticulous attention to detail.

    Performance Standards:

    • Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
    • Ensure timely follow-up on all leads and quotes to maximize conversion rates.

    Competencies (Technical & Behavioural):

    • Drive for results and action-oriented mindset to consistently exceed expectations.
    • Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
    • Willingness to learn and adapt to new technical skills and technologies.
    • Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.

    go to method of application »

    Receptionist - eMalahleni/Witbank

    Key Responsibilities: (not totally inclusive)

    • Greet and welcome guests and visitors in a friendly and professional manner
    • Answer and direct phone calls to the appropriate person or department
    • Manage incoming and outgoing mail, packages, and deliveries
    • Maintain a clean and organized reception area
    • Assist with scheduling appointments and meetings
    • Provide administrative support to various departments as needed
    • Keep track of office supplies and place orders when needed
    • Maintain confidentiality of sensitive information

    Qualifications:

    • High school diploma or equivalent
    • Previous experience in a similar role preferred
    • Excellent verbal and written communication skills
    • Proficient in Microsoft Office Suite
    • Strong organizational and multitasking abilities
    • Professional and friendly demeanor
    • Ability to work independently and as part of a team

    go to method of application »

    Technical Coordinator - Pretoria Central

    Minimum qualifications and experience:

    • Grade 12 or equivalent
    • Excellent verbal and written communication
    • Minimum of 2 years admin background
    • Computer literate – MS Office
    • Experience with Listener – advantageous

    Main duties & Responsibilities: 

    • Incumbent has to collect quotes for allocated area.
    • Check that quotes are on Listener.
    • Assign quotes to a technician.
    • Prioritize calls to optimize travelling time for technicians.
    • Schedule jobs efficiently according to capacity and geographic location (Servicing and Installations)
    • Contact clients schedule appointment and confirm time (Including telephone technical bookings and control room booking sheet)
    • Assist sales in booking technicians
    • Voiding of Aged jobs and giving pipeline figures of installations
    • Assisting JHB in sending job cards
    • BNS and insurance reports
    • Scheduling installations for CPT sales
    • Ensure that all documents as received from OTC are handed to the Technical Manager for allocation to technicians. (Invoice stats to Technical Manager)
    • Follow up on Top 20, Low Bat and Overactive list
    • Resolve all queries related to scheduling immediately and escalate complications.
    • Assist technicians, loading of radios and putting on test
    • EHS Assistance
    • Technical assistance to clients
    • Follow up on all jobs with forward for scheduling the same day.
    • Ensure department runs efficiently by assisting to relieve in the absence of a team member.
    • Order, Issue and Control Stock / Stock Warehouse responsibilities – assist with stock take
    • Assist in Technical invoicing
    • Distribution of service and installation stock to Technicians.

    Method of Application

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