Job Openings at IBM

Your Role and Responsibilities

As a Digital Sales Specialist you’ll become a trusted go-to expert. You’ll collaborate with colleagues across the Sales team – advising and supporting on client engagements throughout phases of the sales cycle, and helping to lead clients to our solutions.
We’re passionate about success. If this role is right for you, then your achievements will mean that your career is flourishing and our clients are thriving. To help ensure this win-win outcome, a ‘day-in-the life’ of this role may include, but not be limited to…

• Understanding your prospective clients’ buying cycles to accurately predict the potential and timings of deal closures – clearly communicating your forecasts with stakeholders at all levels.
• Identifying and creating up- /cross-sell opportunities within your assigned territory.
• Activating targeted new business campaigns.
• Co-creating and presenting on high-level, value propositions for clients – successfully landing product features, functionality and solutions in a way that’s highly compelling.

Required Technical and Professional Expertise

• Demonstrable experience of consultatively selling technology solutions against complex use-cases.
• Depth and breadth of knowledge regarding TLS solutions.
• Exceptional communication skills across written and verbal medians.
• Strong analytical skills with proven examples of using data to influence, make business decisions and drive commercial outcomes.

Preferred Technical and Professional Expertise

• High proficiency of using digital sales tools and techniques (e.g. CRM, social media, email etc.).

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Your Role and Responsibilities

An AI Engineer at IBM is not just a job title – it’s a mindset. You’ll leverage the watsonx platform to co-create AI value with clients, focusing on technology patterns to enhance repeatability and delight clients.

Success is our passion, and your accomplishments will reflect this, driving your career forward, propelling your team to success, and helping our clients to thrive.

Your primary responsibilities will include:

• Proof of Concept (POC) Development: Develop POCs to validate and highlight the feasibility and effectiveness of the proposed AI solutions. Collaborate with development teams to implement and iterate on POCs, ensuring alignment with customer requirements and expectations.
• Collaboration and Project Management: Collaborate with cross-functional teams, including data scientists, software engineers, and project managers, to ensure smooth execution and successful delivery of AI solutions. Effectively communicate project progress, risks, and dependencies to stakeholders.
• Solution Implementation and Deployment: Oversee the implementation and deployment of AI solutions, working closely with development teams to ensure adherence to best practices, quality standards, and performance requirements. Provide technical guidance and support during the implementation phase.
• Solution Optimization and Performance: Continuously monitor and optimize the performance of AI solutions, including foundation models and large language models. Identify opportunities to enhance efficiency, accuracy, and speed through fine-tuning, algorithmic improvements, or infrastructure optimization.
• Customer Engagement and Support: Act as a technical point of contact for customers, addressing their questions, concerns, and feedback. Provide technical support during the solution deployment phase and offer guidance on AI-related best practices and use cases.
• Documentation and Knowledge Sharing: Document solution architectures, design decisions, implementation details, and lessons learned. Create technical documentation, white papers, and best practice guides. Contribute to internal knowledge sharing initiatives and mentor new team members.
• Industry Trends and Innovation: Stay up to date with the latest trends and advancements in AI, foundation models, and large language models. Evaluate emerging technologies, tools, and frameworks to assess their potential impact on solution design and implementation

Required Technical and Professional Expertise

• AI-Related Education: Possess a Bachelor’s, Master’s, or Ph.D. degree in Computer Science, Artificial Intelligence, Data Science, or a related field.
• Designing and delivering AI solutions: With a focus on foundation models, large language models, exposure to open source, or similar technologies. Experience in natural language processing (NLP) and text analytics is highly desirable. Understanding of machine learning and deep learning algorithms.
• Strong programming skills: Proficiency in Python and experience with AI frameworks such as TensorFlow, PyTorch, Keras or Hugging Face. Understanding in the usage of libraries such as SciKit Learn, Pandas, Matplotlib, etc. Familiarity with cloud platforms (e.g. Kubernetes, AWS, Azure, GCP) and related services is a plus.
• Solutioning Experience: Solution architecture and design, translating business requirements into technical specifications, developing scalable and robust AI solutions.
• Business Acumen: Experience collaborating closely with customers, understanding their needs, business objectives, and translating their requirements into effective AI solutions.
• Excellent interpersonal and communication skills: Engage with stakeholders for analysis and implementation. Commitment to continuous learning and staying updated with advancements in the field of AI.
• Growth mindset: Demonstrate a growth mindset to understand clients’ business processes and challenges.

Preferred Technical and Professional Expertise

• Comprehensive Familiarity with IBM’s Offerings: Hands-on experience with any of IBM’s products and services (training across IBM’s product suite will be provided).