Job Openings at Jendamark

Basic Requirements:

Formal Tertiary education:

• Grade 12
• N.Dip Information Systems / Information Technology / Computer Science
• B Tech Information Technology or similar

Experience:

• Minimum 1 years’ experience in Software Development, Information Systems
• Strong Understanding of Python and/or C# applications
• Previous vacation work experience in Manufacturing sector (Advantageous)
• Basic exposure to troubleshooting software or hardware issues
• Experience with Notion (Advantageous)
• Experience working knowledge of MS Office

Main Tasks and Responsibilities:

• Software Support: Serve as the first point of contact for customers reporting issues or asking technical questions about the vision system and operator guidance software via phone, email, or support portal
• Basic Troubleshooting: Perform initial assessment and basic troubleshooting of reported software problems based on standard procedures and knowledge base articles.
• Escalate Tickets: Escalate complex or unresolved issues to the appropriate senior software developers or technical teams with detailed and accurate information.
• Ticket Documentation: Document all support interactions, troubleshooting steps, and resolutions accurately.
• Documentation Creation: Assist in maintaining and updating the support knowledge base with common issues and their resolutions.
• Collaboration: Communicate effectively with team members and stakeholders to ensure successful ticket resolutions.
• Continuous Improvement: Open to learning new technologies and continuously improve your existing skills.
• Travel Expectations: Software Support Technician might be required to travel to customer sites, local and international, depending on customer needs.
• Jendamark Culture: Portray a positive image of Jendamark Automation while being detail-orientated, customer-focused and results-driven. This dedication may require working overtime to meet deadlines.

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Basic Requirements:

• Formal Tertiary education: Qualified Artisan (Tool Maker/Turner machinist),

Experience:

• 2 – 5 years after qualified within the machining / tool making environment.
• Must have had raw material handling experience
• Worked manual lathe machines
• Job planning experience
• Read mechanical manufacturing drawings

Job Objectives:

• The Successful Incumbent (Toolmaker, Fitter and Turner, Turner Machinist), must be competent in reading mechanical drawings, actual planning and completion of the task as set out on the aforesaid drawing
• Be responsible for operating the Manual Lathes, for all components to be manufactured
• He must maintain quality as well as tolerances as stipulated for all tasks assigned to him and complete tasks as per project timing requirement.

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Basic Requirements:

• Formal Tertiary education:
• Grade 12
• Trade Tested: Toolmaker/Fitter & Turner

Experience:

• 2 – 5 Years after Qualified within the machining / tool making environment
• Wire cutting experience essential.
• Computer literate
• Languages: English – Read, write and speak (required)
• Drivers Licence: Code 8- (required)

Job Objectives:

• The Successful Incumbent (Toolmaker/Fitter & Turner) must be competent in reading mechanical drawings, actual planning and completion of the task as set out on the aforesaid drawing
• Be responsible for programming and operating the Wire Cutter, for all components to be manufactured
• He must maintain quality as well as tolerances as stipulated for all tasks assigned to him and complete tasks as per project timing requirement.

Main Tasks and Responsibilities:

• Ability to read and understand mechanical assembly drawings and manufacturing of all items broken down to individual components.
• Ability to perform Wire Cutter programming and operation of the Wire Cutter machine
• Machine to close tolerances.
• QC check final wire cutting components
• Fault finding on problem areas
• Work accurately and maintain deadlines of work assigned to him as per project requirement.