Job Openings at Netcare

ROLE SUMMARY

• The incumbent will be responsible for the co-ordination of all secretarial and administration work in the Oncology unit. The Oncology Administrator is also responsible for receiving all Representatives, visitors, and doctors in the oncology ward and to make them feel welcome. The incumbent is further responsible for assisting data captures with problem solving of error logs on MoBit.  The incumbent will further be required to assist the Oncology staff and the Unit Manager with assigned duties.

KEY WORK OUTPUT AND ACCOUNTABILITIES

DISRUPTIVE INNOVATION

Telephone Etiquette

• Answers the telephone in a friendly and professional manner.
• Takes messages for staff, patients and doctors.

Bed Bookings

• Ensure all new theatre cases are opened on SAP in to make it possible to capture stock on MoBit.
• Update theatre lists with all relevant information and bed numbers, print and send to wards, reception and management.
• Assist with bed booking when required.

Transfers

• Ensure the patients families are informed of the transfer if unexpected.

Ward Staff Administration

• Assist with staff shift planning in the Oncology if required.
• Schedule nursing staff hours on Kronos system. Assist with editing of time cards on Kronos.
• Complete and update “Monthly Register” for learners.
• Ensure that the nursing staff are informed of new memorandums distributed by the business.
• Transcribe off duties to staff allocation book.
• Take minutes of staff meetings.
• Schedule nursing staff on TRTP.
• Keep call lists up to date.

General Tasks

• Maintain excellent customer care with all ward stakeholders..
• Stock ordering on MyMarket.
• Complete job cards. Log job cards timeously and follow up on completion.
• Ensure that the nurse’s station & ward reception area is neat and tidy at all times.
• Update Blue Bird daily.
• Load calls and travelling of staff.
• Opening of staff files for Agency.
• Ordering of staff and doctors meals daily, including ordering staff’s meal tickets.
• Monthly reporting on Doctors slate utilization.
• Keep files updated in Oncology

TRANSFORMATION OF OUR SOCIETY

Personal and professional development

• Assume responsibility for own personal and professional development.
• Keep up to date with Netcare’s evolving policies and procedures.

Deadline:16th July,2026

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ROLE SUMMARY

• The Debtors Supervisor is responsible for the operational supervision of the debtors function and all related administration including assisting with major accounts and the general ledger. 
• The incumbent is further responsible to ensure superior customer service in the department.

KEY WORK OUTPUT AND ACCOUNTABILITIES

DISRUPTIVE INNOVATION

Debtors function

• Responsible for the daily supervision of the Debtors process including but not limited to the full outstanding age analysis for COID patient accounts.
• Ensure the company maintain a positive cash flow by striving to reach set targets (By using DA and payment run report).
• Check daily AR reports (KPI) and keep a folder with proof of evidence.
• Distribute and control the weekly stale report for high-risk cases and keep a folder with proof of evidence.
• Review electronic / paper claim submissions to medical aids.
• Liaise with medical aids, patients, and all other stakeholders.
• Manage and assist on a high level with any Debtors books in absence of a debtor’s controller.
• Ensure that refund queries are checked and resolved timeously and loaded to be approved via workflow.

Quality Assurance

• Ensure that Debtor Controllers maintain the highest standards of quality and data integrity in all their work.
• Continuously analyse the risks and non- compliance and investigate and mitigate poor quality of data within credit control process.
• Supervise customer service to ensure a professional and friendly attitude when resolving patient complaints or sorting out routine enquiries.
• Maintain & facilitate the CSA checklist and keep a folder with proof of evidence.

Training

• Assist and train team with processing journals accurately and explain / train on the use of correct coding.
• Act as a Super User for Debtpack and SAP.
• Act as Super User for MHC coding guides these include CPT, ICD10 and NTBG.
• Assist with the orientation of new staff.

General

• Adhoc duties and responsibilities when required.
• Action sigma calls for all new on-boarding requirement.

Systems and reporting

• Manage, analyse and interpret and action the SAP reports daily/weekly/monthly related to Debtor control in accordance with the CSA requirements.
• Ensure all rejection reports are actioned and followed up daily related to allocated book.

TRANSFORMATION OF OUR SOCIETY
People supervision

• Ensure compliance with Group Policies, Procedures and Processes.
• Assign decision making authority and task responsibility appropriately in order to maximise organisation and employee effectiveness.
• Supervise all activities within Debtor departments.
• Conduct time and attendance administration.
• Support training and development of staff.
• Promote staff wellbeing and motivating the team.

Personal and professional development

• Assume responsibility for own personal and professional development.
• Keep up to date with Netcare’s evolving policies and procedures.
• Ensure professional conduct and appearance of staff.

Teamwork

• Actively participate as a member of a team to achieve goals.

PHYSICAL REQUIREMENTS

• In the event of any physical or psychological limitation that may impair the employee’s ability to perform the required job function, the employee must consult the employer for reasonable accommodation.

WORKING CONDITIONS

• Professional flexibility in working hours while supporting daily business hours.
• Will interact with internal and external customers through several different means.
• Travel to Netcare Business Units and/or funders and schemes will be required on an ad hoc basis.

Deadline:22nd July,2026

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ROLE SUMMARY

• Medicross Healthcare Group is a value driven organisation with a firm commitment to providing patients and their families with a holistic approach to primary healthcare of the highest quality and is underpinned by our professional service.
• The Receptionist has exceptional interpersonal communication skills and is the often the first point of contact to the visitors and patients of the Clinic. The Receptionist is responsible for the complete admissions process and handling of associated queries with various stakeholders. As a receptionist, you are required to be a Brand Ambassador by providing the best and safest person-centred quality customer service whilst living our values of CARE, TRUTH, PARTICIPTION, COMPASSION and DIGNITY. The incumbent will be required to provide quality customer services aligned to the overall business strategy, which is inclusive of administrative, switchboard, billing and pay point responsibilities.

KEY WORK OUTPUT AND ACCOUNTABILITIES
OPERATIONAL EXCELLENCE
Reception Oversight 

• Responsible for the preparation of the reception area for each working day and have all front desk activities.
• Maintain a neat and tidy reception area that is welcoming to our client base.
• Maintain compliance to the uniform policy including the wearing of your name badge
• Deliver professional and friendly customer services at all times in alignment with the company values i.e. CARE, TRUTH, PARTICIPATION, COMPASSION and DIGNITY.
• responsible and accountable for accurate document completion.
• Ensure accuracy (quality and integrity) of information whether existing or new, on the patient file and billing system.
• Attend to all customer complaints and if unable to resolve, refer it to the Reception Team Leader or Clinic Manager.
• Switchboard and Telephone Management 
• Display professional telephone etiquette.
• Attend to telephonic calls and queries professionally and timeously.
• Accurately record messages in the appropriate message book and ensure that messages are delivered.
• Transfer applicable calls to the appropriate member of staff for further intervention as necessary.
• Ensure accurate bookings are scheduled with the patient’s preference of practitioner, date and time.
• Patient Engagement and Administration 
• Manage patient arrival in a proficient and professional manner.
• Assist patient in completing the appropriate documentation to ensure compliance to admission process as per Standard Operating Procedure.
• Verify and confirm the file for accuracy and completeness and update if necessary.
• Ensure a smooth workflow between departments at all times.
• Capture and record patient medical and personal information on the system timeously, focusing on patient and visitor’s needs.
• Inform the patient of any outstanding balances or levies.
• Validate the patient details on the applicable switch application and inform the patient if verification was not successful.
• Direct all patients to the appropriate location, services and professional.
• Monitor patient waiting times and keep patient informed.
• Ensure that the patient is correctly billed after the visit.
• Scheduling appointments for patients with specialists as requested by practitioners.
• Manage requests for repeat scripts accurately and timeously.
• Maintain and manage stationery stock levels.
• Perform any reasonable task as instructed by immediate supervisor.
• Pay Point /Financial processing 
• Responsible and accountable for all banking /cash up processes as per Standard Operating Procedure.
• Receipt of Cash/Credit card/Debit card and allocation to patient account.
• Collect all outstanding patient liable amounts.
• Be available until last patient leaves the clinic.
• Ensure real time switching occurs and action rejections immediately
• Accurate and immediate processing of MCR’s before the patient leaves.
• Ensure that both, practitioner and patient have signed MCR’s.
• Ensure correct ICD -10 codes are captured.
• Ensure correct stock items are selected when billing 
• Sign the MCR as evidence of processing.
• Ensure that submission of account via applicable switch application
• Ensure after switching that all levies and patient liable amounts are collected from the patient.
• Ensure every patient receives their statement of account before leaving the practice.
• Risk Management 
• Ensure compliance to Company Policies & Procedures.
• Adhere to the CSA (controlled self-assessment) audit standards.
• Maintain patient confidentiality at all times according to POPIA.
• BEST AND SAFEST PRACTICE
• Handling of emergencies
• Refer patients to nursing station immediately.
• Assist in transporting the patient to the nursing station if required.
• Ensure that the patient is handed over to a nurse or practitioner.
• Follow up on patient details once patient has been stabilised as per the Standard Operating Procedures.
• GROWING WITH PASSIONATE PEOPLE
• Self - Management and Development
• Assume responsibility for own personal and professional development.
• Identify self- development needs in terms of job requirements and career progression and bring these to the attention of the immediate manager.
• Formulate action steps to close the gap between the ideal and actual state of competence
• Pursue self - development in one or both of the following areas:
• Formal Studies,
• Informal / self – studies, & 
• Share knowledge with relevant team members.
• Follow agreed upon (authorised) action steps until desired competence is achieved. 
• Be punctual and behave appropriately to the business environment.
• Meet deadlines.    
• Keep up to date with Netcare’s evolving policies and procedures.           
• Build and maintain stakeholder / customer relationships
• Ongoing Customers satisfaction according to set standards.
• Be a model of excellent customer service, ensuring that all customers always experience an excellent and satisfactory interaction.
• Build and maintain productive working relationships with all key stakeholders, internal and external customers through on-going communication and feedback.
• The Dental assistant to participate in dental department meetings and other related forums as per request from Clinic manager or responsible person.
• Accurately capture and provide timeous information, including clinical information to customers and stakeholders as required in line with POPIA act.
• Report, record and assist with stakeholder/customer dental complaints according to task allocation or Clinic Manager request.
• Maintain patient safety, dignity, and confidentiality. 
• Assist with patient flow in the dental department to minimise waiting periods
• Teamwork
• Participate in monthly team meetings to discuss operational requirements including performance and provide feedback.
• Be an active member of the dental team taking responsibility for the effective and smooth running of the dental area.  
• Co- operate and collaborate with other clinics and departments to provide appropriate support services

SKILLS PROFILE

EDUCATION

Required

• Matric or equivalent NQF level 4 qualification.
• Higher certificate – NQF level 5.

WORK EXPERIENCE

Required

• Previous receptionist experience (minimum 1 – 2 years) in hospital/clinic environment.

KNOWLEDGE

Required

• Intermediate computer skills (MS Word, Outlook, Excel).
• Knowledge of Medical Schemes.
• SAP 
• ME+

Deadline:23rd July,2026

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ROLE SUMMARY

• The Case Manager, utilising clinical knowledge and expertise, mitigates financial risk through comprehensive accurate coding of hospital events; as well as the justification of hospitalisation encompassing level of care and length of stay.  Responsible for management of medical aid and private accounts.
• The Akeso Case Manager is responsible for coordinating and managing the care of patients, ensuring optimal health outcomes and efficient resource utilization within Netcare Hospitals (Pty) Limited.

Responsibilities:**

• Develop, implement, and review patient care plans in collaboration with healthcare teams.
• Monitor patient progress, assess needs, and facilitate appropriate interventions and services.
• Coordinate patient admissions, discharges, and transfers, ensuring seamless transitions of care.
• Manage medical records efficiently, ensuring accuracy, completeness, and confidentiality.
• Oversee medical billing and coding processes to ensure compliance and optimize revenue cycle management.
• Provide patient advocacy, education, and support to patients and their families.
• Collaborate with interdisciplinary teams to optimize patient outcomes and resource allocation.
• Maintain up-to-date knowledge of healthcare regulations, policies, and best practices.

Qualifications:**

• Proven experience in Case Management.
• Strong understanding of Medical Billing and Coding principles.
• Demonstrated experience in Medical Management.
• Proficiency in Medical Records Management.
• Excellent Patient Care skills, including communication and empathy.
• Relevant professional qualifications and registrations (e.g., Registered Nurse).
• Strong organizational and problem-solving abilities.
• Ability to work effectively in a fast-paced, multidisciplinary environment.

Deadline:23rd July,2026

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ROLE SUMMARY

• The incumbent will be responsible for assisting the Financial Accountant in performing general accounting functions, compliance with the key finance controls and ensuring that supplier payments are made timeously.
• The Akeso Assistant Accountant will support the finance department at Netcare Hospitals (Pty) Limited by performing essential accounting and bookkeeping tasks, contributing to accurate financial reporting.

Responsibilities:**

• Assist with daily accounting operations, including data entry, reconciliations, and journal entries.
• Maintain accurate and up-to-date financial records and ledgers.
• Prepare and process invoices, payments, and expense reports.
• Support the preparation of financial reports and statements.
• Assist in month-end and year-end closing procedures.
• Collaborate with other team members to ensure efficient financial processes.
• Adhere to company financial policies and procedures.

Qualifications:**

• Proven experience in Accounting and Bookkeeping.
• Familiarity with preparing Financial Reports and Financial Statements.
• Proficiency in accounting software and Microsoft Office Suite, particularly Excel.
• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Ability to work effectively in a team environment.

Deadline:23rd July,2026

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• To enhance operational efficiencies, client liaison and retention, service delivery and quality.

KEY WORK OUTPUT AND ACCOUNTABILITIES
CONSISTANCY OF CARE
Administrative Duties

• Complete all company and legal documentation essential in the completion of your duty, and to ensure that copies of such documentation are handed to the Operations Manager
• Ensure hospital records are completed in accordance with their internal requirements whenever a patient is delivered to them via the casualty/emergency unit
• Complete E- Patient Report Forms accurately for every patient treated
• Complete any and all paperwork required for overtime worked and leave required
• Perform any other reasonable duties as requested by Operational Manager

Quality Improvement

• Respond to any emergency if requested and administer Intermediate Life Support treatment to any patient requiring as per the HPCSA protocols and regulations
• Immediately call for backup should the condition of the patient require treatment that exceeds your scope of practice and competency
• Log all calls with the Netcare 911 Call Centre and obtain a Case Number for every call attended and make sure this number appears on all pages of the PRF / EPRF
• Ensure the cleanliness of the station on a daily basis
• Ensure proper and adequate stock control and replacement immediately after a call if possible
• Attend CME training to maintain CPD compliance
• Submit to involvement in community projects if required
• Have necessary knowledge and display adequate levels of competence in the treatment of patients as per your training and qualification, and familiarize yourself with any changes to the treatment protocols as prescribed by the HPCSA
• Adhere to all company policies and procedures applicable to your job, failing which disciplinary action may be instituted against you

Vehicle and Equipment

• Ensure a detailed check of the vehicle and equipment assigned to you before commencement of your shift on CARS, and to your Operations Manager Ensure the cleanliness of all vehicles and equipment on a daily basis and a thorough cleaning session once a week
• Maintain all equipment in satisfactory working conditions in accordance with manufacturers’ details
• Ensure sufficient care is taken to prevent loss of equipment and report all losses/stolen ’to management.
• Ensure accurate record keeping for all drugs used and, in your possession,

Health and Safety

• Ensure that you comply with Compensation for Occupational Injuries & Diseases Act requirements and report all injuries sustained on duty immediately to the Operations Manager, Call Centre
• Ensure that all public areas in the Netcare 911 premises are kept neat and tidy at all times
• Act in a manner conducive to basic safety regulations whilst on duty
• Ensure safe and considerate driving techniques at all times whilst in control of the company vehicle
• Ensure that the scene of an incident is safe to approach and if not, make such a scene safe according to the regulations in your specific level of emergency care training
• Ensure reporting of any unusual occurrence of company importance, whilst on duty, to the Operations Manager immediately.
• Wear the appropriate protective gear on each scene as necessary
• Ensure proper and adequate stock control and replacement immediately after a call if possible

SKILLS PROFILE

EDUCATION
Essential

• Current registration with the HPCSA: Professional Board of Emergency Care Personnel as an AEA. Up to date with the latest HPCSA CPG guidelines.
• A valid PDRP for passengers
• A valid Code 10 Driver’s License

WORK EXPERIENCE
Essential

• Must be over 21 years old
• 2 Years post graduate patient care experience in an operational environment would be beneficial
• Computer proficiency would be beneficial (Microsoft Office)

KNOWLEDGE
Essential

• Good general knowledge and understanding of legislation pertaining to the specific business environment of Netcare 911

Deadline:22nd July,2026

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• The Receptionist has exceptional interpersonal communication and people skills and is the first point of contact to the visitors and patients of the hospital. The role involves greeting and assisting patients, handling phone calls, handling queries with various stakeholders, managing admissions, assist patients with the digital platforms i.e. Netcare mobile app etc., and performing administrative tasks to ensure the efficient functioning of the hospital reception desk. The ideal receptionist must be a friendly, organized, and proactive individual with excellent communication skills and a strong understanding of hospital operations.

SKILLS PROFILE

• The applicant is required to have a disability declared by the treating Healthcare practitioner. 

EDUCATION

Essential

• Grade 12 or equivalent NQF Level 4 Qualification.
• Computer proficiency

WORK EXPERIENCE

Preferred

• Previous experience in a hospital environment.
• SAP ISH Experience
• Experience in a customer service role (preferred)

KNOWLEDGE

Essential

• Competency in data entry, verbal communication, and customer service.
• Exceptional Interpersonal communication skills

Preferred

• Knowledge of medical aid scale of benefits

KEY WORK OUTPUT AND ACCOUNTABILITIES

DISRUPTIVE INNOVATION

Greeting Patients & Visitors:

• Provide a warm and friendly welcome to patients, visitors, doctors and other stakeholders.
• Direct patients to appropriate departments and/ or wards and ensure they are comfortable while they wait.
• Assist patients and visitors with general information about hospital services, locations, and procedures.

Patient admissions and data quality

• Obtain and verify patient personal, medical aid and/ or insurance information during admission / opening of case.
• Maintain accurate and up-to-date patient records within the SAP system, by confirming information with patient with every Emergency Department visit and/or admission to hospital.
• Ensure that all relevant consent is obtained, and Terms and Conditions are completed, explained, and signed by the patient and/or person responsible for the account as per Standard Operating Procedures.
• Admitting patients into the Hospital which includes Online pre-admissions, direct admissions etc. in a timely, professional manner.
• Accurate recording of patient, contact person and person responsible for the account information into the SAP system.
• Verification and validation of the information received in the admission of the patient.
• With the assistance of the various admission systems or web applications, engage with patients on medical aid rules, benefits, and co-payments to ensure that the business financial risk is adequately managed.
• Obtain and appropriately store (attach to SAP system) all the necessary documentation if not done online i.e. Netcare MobileApp or MNO.
• Ensure all payments or letters of guarantees are received prior to admission and recorded accordingly on the case.
• Obtain and follow up on authorisations required for patient admission, make relevant scratch notes on SAP where required.
• Always maintain patient confidentiality and adhere to governance processes pertaining to patient dignity and care.
• Seamless patient journey:  create an experience where all aspects of the patient journey are well coordinated, efficient and in a welcoming manner.  This involves a smooth and high-quality admission process, ensuring the patient feels supported and well-informed every step of the way.

Financial Risk Management and adhering to Standard Operating Procedures

• Receive payments in the form of cash and credit cards and process receipt as per standard operating procedure.
• Generate accurate receipt for all payments received and ensure that the receipt made out for the correct value, method of payment and to the person making the payment.
• Deposit all received funds into the secure drop safe, and balancing and reconciliation of payments.
• Management of the petty cash float when required.
• Ensure accurate collection of medical aid co-payments from patients, in accordance with their medical and and/ or insurance plans and benefit details (verify on the SAP popup messages for upfront co-payment collections).

Verify Patient Information:

• Confirm, verify, and validate personal details such as name, date of birth, contact information, and address.
• Ensure that all required identification documents (e.g., ID card, medical aid card, letter of guarantee etc.) are provided and verified.
• Accurate admission of medical aid, international, COID etc. patients with all verifications and validations completed upon admission.
• Ensure relevant authorisations are obtained for medical aid patients.
• Verify and collect the necessary documentation for COID (Compensation for Occupational Injuries and Diseases) patients upon admission, in line with the hospital’s standard operating procedures.
• Ensure correct, valid, and relevant letter of guarantee is obtained for international patients upon admission as per standard operating procedures.
• Ensure full estimated deposit is collected upfront for private and international private patients as per standard operating procedures.

General Inquiries and query resolution, Answering calls and telephone etiquette

• Answer phone calls in a professional manner, provide information, transfer calls to relevant departments, and address general inquiries.
• Assist with patient information and help direct inquiries regarding services, procedures, and locations.
• Address patient inquiries or concerns via phone and provide helpful information or referrals.
• Attending to general walk in inquiries and assisting in the resolution thereof in a professional manner
• Assist with any ad-hoc duties assigned by Reception Management.
• Maintain and sustain effective working relationships with all internal and external stakeholders.
• Attend to patients / customers / visitors both telephonically and in person in a professional manner.
• Answer extensions within three rings, by identifying the company and yourself in a friendly and professional manner.
• Accurately record messages in the appropriate message book and ensure that the messages are delivered.
• Transfer all calls immediately and correctly.
• Screening telephone calls or transferring them to other members of staff, doctors etc.
• Handling of basic enquiries from patients.

General tasks:

• Maintain administrative records to the system and report statistics when required or requested by managment.
• Performs general administration duties from time to time.
• Participate in monthly team meetings to discuss issues and give feedback.
• Ensure communication to the line manager should the staff member be absent/late for work for whatever reason, as per HR policies.
• Providing constant feedback to patients being admitted on their admission status.

Maintaining Reception Area:

• General tasks including, but not limited to:
• Responsible for the preparation of the reception area for each working day and have all front desk activities fully operation at the start of business hours.
• Ensure the reception area is clean, organized, and stocked with necessary materials (marketing brochures, water in dispensers where applicable etc.).
• Monitor the waiting area and keep patients informed of any delays.
• Maintain a professional and welcoming environment.
• Performs general administration duties from time to time.
• Consistently maintain a professional appearance by adhering to the dress code and wearing the appropriate Netcare uniform in compliance with the uniform policy.

Confidentiality and Privacy

• Protect patient privacy and comply with all privacy regulations.
• Ensure that all sensitive information is managed confidentially and securely.

Policies and Standard Operating Procedures

• Awareness of all relevant policies and standard operating procedures
• Adherence to all these policies and standard operating procedures
• Adherence to internal control frameworks and quality standards
• Reporting of any known transgression to these policies and standard operating procedures to your line manager
• Implementing digitisation, and data solutions for the benefit of our business and patients.
• CareOn adoption of electronic patient records

Online admissions
TRANSFORMATION OF OUR SOCIETY

Stakeholder relationships

• Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
• Maintain and encourage effective communication and interaction within the unit, other members of the multi-disciplinary team and the public.

Teamwork

• Actively participate as a member of a team to achieve goals
• Personal and professional development
• Active involvement in own professional development to maintain a satisfactory level of skill and knowledge.
• Keep up to date with Netcare’s evolving policies and procedures.

Deadline:21st July,2026

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• The incumbent is responsible for working at the BioFit centre as a personal trainer

KEY WORK OUTPUT AND ACCOUNTABILITIES

ROLE SUMMARY:

• Responsible for delivering professional fitness, health and wellness services to all gym members
• Promote physical well being through personalized training programmes, group exercise sessions, health assessments and rehabilitation support for members recovering from injury.
• The personal trainer plays a key role in fostering a safe, motivating and inclusive environment, ensuing optimal use of gym facilities, and contributing to the overall wellness and productivity of the members.

Personal and professional development

• Assume responsibility for own personal and professional development
• Keep up to date with Netcare’s evolving policies and procedures

SKILLS PROFILE

• Strong interpersonal and communication skills
• Ability to motivate and inspire individuals or groups
• High level of professionalism, confidentiality and integrity
• Strong organizational and scheduling skills

EDUCATION
Essential

• Grade 12 or equivalent NQF Level 4 Qualification
• Basic First Aid and CPR certification required

WORK EXPERIENCE
Essential

• 2-3 years’ experience as a Personal Trainer or Group Fitness Instructor

KNOWLEDGE
Essential

• Working knowledge of Microsoft Office
• Comprehensive understanding of exercise science, anatomy and physiology
• Understanding of injury prevention
• Knowledge of health and safety standards applicable to gym and fitness environments.
• Familiarity with nutrition basics and wellness principles for holistic health improvement
• Knowledge of customer service excellence, data confidentiality and record management requirements.

PHYSICAL REQUIREMENTS

• Ability to conduct fitness classes

WORKING CONDITIONS

• Professional flexibility in working hours while supporting daily business hours.
• Will interact with internal and external customers through several different means.
• Valued team work

Deadline:23rd July,2026

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• Netcare is evolving the healthcare experience in South Africa by becoming more person centred and digitally enabled in every corner of our organisation and customer touch-point. The successful candidate needs to bring this vison to life, shape and manage the brand image, campaigns and all collateral for Netcare Group as well as all Netcare divisions. This person will also be responsible for building and guiding the creative output of digital creative team. The incumbent is further responsible leading the creative team in developing concepts, creative design and the output (in response to a client brief) right through to the finished products (which include collateral such as printed and electronic collateral, organisation presentations and Word documents, as well as conceptual internal and external campaigns) as required by the various business units within the Netcare Group.
• A dynamic, self-motivated individual with a strong conceptual and design portfolio is required. The creative candidate should possess conceptual thinking skills, be strategically minded, understand the ever-changing healthcare landscape. This person will need to have the skills to manage, grow and guide junior digital designers in maintaining consistently high standards of work. The successful candidate also needs to have an influence in setting long-term goals and work with stakeholders to confidently present their creative concepts, content and campaigns.

Operational Excellence

• Strong ability to conceptualize and come up with ‘big ideas’ that visually bring content calendars and campaigns to life and deliver on the strategy and objectives.
• Lead the design team to execute on ad-hoc, templatised collateral and campaign needs.
• Proactively research best practice, staying abreast of industry trends.
• Responsible and accountable for creative output on applicable platform(s).
• Further develop and maintain brand guidelines for content and brand.
• Build clear lines of design communication through channels.
• Understanding of print and digital design principles and implement accordingly.

Build and maintain stakeholder relationships

• Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
• Build strategic inter-departmental relationships to help achieve business goals at Exco and departmental level within the hospitals.
• Create and maintain a positive environment where the differences of others are recognized, understood, and valued, so that all can reach their full potential and maximize their contributions.
• Visit the various regions and sites within the Hospital Division and other business divisions within Netcare to promote tax compliance.

People Management

• Create an environment where staff are aware of the role they play and their value to the organization.
• Assign decision making, authority, tasks and responsibility to appropriate persons in order to maximize organisation and employee effectiveness.
• Ensure professional conduct and appearance of staff.
• Support training and development of staff.
• Facilitate conflict management.
• Promote staff wellbeing.
• Assist with orientation of new staff.

Teamwork

• Actively participate as a member of a team to achieve goals.

Personal & Professional Development

• Assume responsibility for own personal and professional development.
• Ensure that managerial behaviours are modelled and aligned to the Netcare values.
• Keep up to date with Netcare’s evolving policies and procedures.

Education

• Grade 12
• Graphic design degree/diploma.

Work experience

• 5+ years working experience in concept and design.
• Expert experience in Photoshop, Illustrator, InDesign, and a fair understanding of web design.
• A good level of experience of animation in Premier & After Effects.

Knowledge

• Creative thinker, on trend with a love for design.
• Impassioned leader that can inspire and guide the digital team.
• Committed, reliable and able to meet deadlines.
• Strong attention to detail.
• Excellent time management skills.
• Ability to prioritise, collaborate and manage multiple tasks.
• Understanding of photography, graphic design and typography.

Deadline:25th July,2026

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• The Professional Nurse/Clinical Nurse is a professional who remains responsible for the assessment, planning and implementation of individualised, holistic and person centered nursing care of a patient, their families or the community, either performed directly or indirectly.
• The incumbent ultimately coordinates patient care within the concept of the multi-disciplinary health team, also fulfils the role by the use of scientifically based nursing theories and processes, treating the patients as a physical, social and spiritual individual, and by use of educational and technical means applicable to health care practice.

CONSISTENCY OF CARE
Patient care

• Serve as a clinical resource in assisting personnel to assess, plan, implement, evaluate and document nursing care in the unit.
• Ensure communication and interaction with family and health professionals regarding optimal patient care, thereby acting as a patient advocate when necessary.
• Ensure communication between nursing management and unit to eliminate patient care problems / issues.
• Assess, plan and implement advanced nursing care in a specialized field in accordance with standard nursing care procedures, as set out in the standards and SOPs as well as nursing care theory and medical direction.
• Initiate, direct and maintain emergency treatment (RESUS) as indicated to any patient / person in any ward / department of the hospital. To diagnose and treat the emergency patient quickly, effectively and efficiently as possible within the

Scope of Practice

• Interview patient and family to obtain relevant general background information and problem identification; evaluate patient’s behaviour and assess immediate and long term needs.
• Participate as a professional member of the multi-disciplinary team in evaluating, developing and implementing health care plans and treatment regime.Do rounds with the physician/medical practitioners to review condition of patients; develop nursing care plans; participate in the care of all patients in the unit.
• Evaluate patients care needs; initiate individualised nursing care plans; co-ordinate patient services.
• Prepare day / night shift documentation that reflects patient status, patient / staff ratio and problems
• Communicate with the unit manager, so that he / she is informed of activities and problems
• Perform any related tasks as requested.

Policy and procedure development

• Provide input and standards in formulating patient care policy and procedures in the hospital

Quality and risk management

• To ensure the provision of a safe, clean and secure environment for patients, staff and visitors.
• Aim as member of staff to optimise and maintain quality, effective and safe nursing care, within the frame of the assigned budget.
• Evaluate, set standards and monitor safe utilization of supplies and equipment

TRANSFORMATION OF OUR SOCIETY

Teamwork

• Actively participate as a member of a team to achieve goals
• Co-operate and collaborate with other hospital departments to provide appropriate support services.

Education and training facilitation

• Co-ordinate with the Clinical Facilitation Department and other members of the multi-disciplinary team to meet and acknowledge the on-going educational needs of the nursing staff / student as well as the patients
• Co-operate with the Clinical Facilitators in planning, implementing mentoring and evaluation of learning experiences / opportunities for nursing staff / students
• Provide for the ongoing review, practice and in-service training of emergency procedures
• Actively participate in in-service training and orientation of new staff in the unit
• Advise and inform staff on current and revised policies and procedures

Resource Allocation

• Allocate staff members in a manner that promotes optimal use of staff to provide appropriate nursing care for the individual patient regarding his / her needs and specialised skills needed by the nursing staff member through proper clinical judgement.
• Adjust staff levels to provide for acuity level needs

Personal and professional development

• Active involvement in own professional development to maintain a satisfactory level of skill and knowledge
• Keep up to date with Netcare’s evolving policies and procedures

Build and maintain stakeholder relationships

• Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
• Develop collaborative relationships to help accomplish work goal
• Maintain and encourage effective communication and interaction within the unit, other members of the multi-disciplinary team and the public.
• Foster good interpersonal relations and public relations while interpreting / applying the philosophy, goals, objectives, policies and procedures

DISRUPTIVE INNOVATION

• Implementing medical technologies, digitisation, and data solutions for the benefit of our business and patients.
• CareOn adoption of electronic patient records, e-scripts and clinical orders by doctors and stock management

Inherent Requirements:​

• Registered as a Professional Nurse with the South African Nursing Council 
• Grade 12
• Experience in Neo Natal ICU and Private Sector
• Thorough knowledge of general / specialized nursing theory and practice 
• Extensive knowledge of modern nursing care principles and practices

Deadline:22nd July,2026