Job Openings at NSFAS

RESPONSIBILITIES:

• Develop and implement strategy, operations plans and policies.
• Develop and implement the annual Ops Plan to support the HR strategic aims and objectives.
• Facilitate the unit inputs to the HR Ops service unit strategy, Annual plans, and policies development.
• Assessment and diagnostic of the HR Ops service unit strategy, Annual plans, and policies for continuous improvements.
• Identify and recommend meaningful metrics, value assessment techniques and identification of actionable insights to drive continuous improvements.
• Lead HR Operations
• Oversee the implementation of the service unit plans.
• Develop, oversee, and facilitate the implementation of metrics and techniques based on value proposition and user/business partner requirements that deliver excellence experience, mitigate risks and track value for users.
• Attend cross functional collaborative senior management meetings to share best practices.
• Ensure the optimal performance of HR OPS systems, processes and tools for service delivery, feedback, and identification of high impact opportunities for improvements.
• Develop and oversee the implementation of HR Operations service level agreements with respective departments.
• Review the delivery performance metrics for gaps, failures, and collaborate with stakeholders for root cause analysis and make improvements recommendations.
• Lead People Management.
• Leading the HR operations team in developing, implementing, and improving the standards and frameworks of the unit.
• Assign, coordinate, and oversee the monitoring of service delivery accountabilities and projects among internal and external entities.
• Manage team action and HR Ops service unit management meetings.
• Manage staff development and performance plans and ongoing coaching.
• Coach, mentor, train and develop HR Ops service unit members for performance improvement and career progression.
• Identify trends and issues in the service unit and take corrective action if required.
• Monitor and report.
• Monitor and improve the compliance factor of HR Operations service unit.
• Identify operations related trends that supports the improvement of the service unit.
• Conduct audits and reviews of the service unit processes and improve on the outcomes.
• Report on performance metrics and insights to key stakeholders within HR operations and business partner/line management area.
• Coordinate of Stakeholder Relations
• Coordinate internal department stakeholders related functions and relations between HR operations and NSFAS departments for excellent value creation and employee experience.
• Coordinate external department stakeholders related functions between operations and other units in HR for excellent value creation and employee experience i.e., centres of excellence.
• Identify cross functional projects responsible for driving improvements and service excellence across HR operations sphere of influence.
• Manage the Unit Budget.
• Develop HR Operations budget.
• Monitor compliance with HR Ops plan and take corrective action where necessary.
• Draft and submit monthly and quarterly projections and utilisations reports.
• Explain monthly service unit utilization variances.
• Oversee Remuneration and Benefits
• Research and recommends best practices remuneration or compensation framework for NSFAS in pursuit of the employer of choice initiative.
• Oversee the full function of payroll cycle including the final sign-off and authorization Information & Knowledge Management.

Minimum requirements:

• NQF level 7 qualification in Human Resources and/or Industrial Psychology
• 10 years’ experience as in HR Operations, of which 5 years should be at a management level.
• 5 years Management experience in Service Conditions, Remuneration and Benefits and HR
• Administration. Preferred
• NQF level 8 qualification in Human resources and/or Industrial Psychology
• Knowledge of Project Management Principles.
• Knowledge of HR systems and applications.
• Knowledge of PFMA.

Skill and Competencies:

• Analytical thinking
• Problem solving
• Attention to detail
• Report writing
• Decision making
• Planning skills
• Interpersonal skills
• Time management 
• Presentation skills
• Resilience

PLEASE NOTE: Closing date: 8 February 2026

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RESPONSIBILITIES:

• Policy, Systems & Procedure Development
• Participate in the development and management of the finance (disbursement – student funding & reconciliation) policies and standards, guidelines, processes, systems, and procedures, i  line. with legislative prescripts.
• Participate in socialising finance (disbursement – student funding and reconciliation policies, standards, processes, and guidelines to internal and external stakeholders for comprehension, implementation and compliance.
• Core Strategic & Operational Objectives Development
• Enable the implementation of the Finance unit’s strategic plans.
• Enable the implementation of the key performance indicators (KPIs) and operational plans of the unit.
• Verify payments to suppliers align with contract and payment terms.
• Oversee the student funding disbursements and reconciliation’s function ensuring equitable work
• scheduling and human resource management.
• Verify that payments to students/stakeholders align with payment cycles.
• Ensure transactions comply with financial policies and procedures.
• Maintain general ledger and oversee monthly financial record closing and month end information posting for accurate financial statements.
• Review supporting documents attached to disbursement requests, ensuring proper approvals, and accurate allocation to students/stakeholders and general ledger accounts.
• Ensure timely payment of students/stakeholders in line with the organisation’s transformational directives.
• Prepare monthly payments reconciliation reports and ensure compliance with related documentation.
• Submit monthly Cash and bank reconciliation schedules.
• Prepare monthly reports on irregular expenditure as may be identified through payment
• validation processes.
• Prepare and distribute ad hoc, weekly, and monthly financial reports as required by stakeholders and management.
• Collaborate with external and internal auditors with audit related matters.
• Handle daily enquiries from internal and external stakeholders, maintaining effective communication.
• Analyse and follow up on reconciliations/reports in advance, ensuring timely clearing of reconciling items and submission of monthly reporting.
• Validate and approve invoices for services delivered in line with delegations of authority. 
• Perform the duties of a bank signatory.
• Perform any other duties assigned by the Senior Manager.
• People Management & Ethical Leadership
• Manage and participation in the recruitment and selection of unit vacancies in line with EE targets.
• Delegate tasks to subordinates for implementation.
• Manage the subunit to achieve agreed programmes.
• Direct, inspire, coach and mentor subordinates to deliver quality programmes in line with NSFAS Values.
• Manage and participate in leading the individual performance contracting and review process for responsible team/s.
• Manage and participate in all disciplinary matters of subunits related to performance and conduct issues.
• Stakeholder Management & Relationships
• Manage and participate in the utilisation and implementation of student funding disbursements and payments policy, and other related policies, processes, efficiency channels and databases to satisfy stakeholders needs.
• Collaborate with internal stakeholders to enable the timely execution of student funding payments and reconciliation requirements.
• Manage and participate in providing communication between NSFAS, universities, TVET colleges and service providers, where required.
• Project Management & Leadership
• Manage and supervise the applicable projects to address identified needs as per the finance department strategy.
• Analyse and interpret project reports on completion of the project to evaluate return on investment and to inform decision-making. 
• Budget optimisation
• Manage expenditure in line with core activities and projects of the unit.
• Monitor contract usage spending aligned to the approved budget.
• Compliance Monitoring & Evaluation
• Manage and participate/delegate in the student funding accounts payable and reconciliation plans and activities of the organisation in line with legislation.
• Guide and manage the plans and processes that support the implementation of identified key controls and established risk mitigation procedures.
• Analise and improve the audit, risk, and compliance outlook.
• Guide and manage the implementation audit plan.
• Information & Knowledge Management
• Collaborate with ICT to build systems that enable the management of data obtained from different sources.
• Collaborate with stakeholders to use their experience, education and understanding to obtain and manage knowledge and information resources of the disbursement environment.
• Reporting & Accountability
• On subunit strategic KPIs progress
• On operational plan progress
• On strategic stakeholders’ management issues and interventions
• On internal and external audit and risk landscape as well as on any other work in the mandate of the disbursement Unit.

DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

• NQF Level 7 in Accounting, Commercial Sciences, or related fields
• Computer literacy – Intermediate MS Package Suite
• Driver’s License
• 7 Years’ experience in a financial disbursements environment of which 2 should be at the management level.
• Sound knowledge of the higher education environment, NSFAS ACT, National Treasury
• Regulations, PFMA, NCA, NCR, POPI Act, PIA Act, and Prescription Act.
• Sound experience in financial services
• Project Management experience Preferred
• NQF Level 8 in Accounting, Commercial Sciences, CIMA, CA(SA), or related fields
• Computer literacy – Advanced MS Package Suite
• 10 Years’ experience in financial disbursement and reconciliation environment of which 5 should be at the management level.

Skill and Competencies:

• Strategic and Leadership
• Project Management
• Interpersonal Skills
• Data Analysis
• Report Writing
• Presentation Skills
• Change Management
• Influential and advocacy
• Systems and IT flair
• Stakeholder Management
• People Management
• Student Centricity
• Resilient

Closing date: 8 February 2026

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RESPONSIBILITIES:

• Develop and Drive Organisational Design
• Support senior managers with alignment of departmental structures to ensure future-fit teams that perform optimally
• Update and maintain the primary organisation structure in collaboration with Human Resources 
• Business Partners
• Facilitate job profiling and job grading sessions
• Update and maintain the jobs library and ensure each role has a job description
• Support the job evaluation process by providing job profiles and grade required
• Support the performance management team with facilitation of 360-degree feedback as well as management of data
• Provides thought leadership in the design and development of key organisational design and development projects, including acquisitions/integrations
• Develop and drive Organisational Development interventions
• Develop a process for socialising and embedding values in the organisation
• Conduct employee engagement surveys through utilisation of various tools
• Conduct focus-group sessions to establish priorities from engagement surveys
• Conduct culture assessments and support leadership with initiatives to drive and maintain suitable behaviours
• Enable the human resources team with required frameworks and toolkits aligned to chosen methodologies
• Design, develop and support with the implementation of leadership development programmes
• Collaborate with teams to create systems and structures that support goals and transformational change
• Leads and/or consults on highly complex projects that are typically transformational in nature and have significant departmental or functional impact
• Engages in employee review and organisational investigations that require sensitivity, political deftness, and a high degree of discretion and professional judgment

Minimum requirements:

• NQF 7 Qualification in Human Resources, Industrial Psychology and/or Organisational Design
• Change Management Certification
• 5 - 7 years’ experience in Change Management and Organisational Design, including 3 years in a Specialist/Senior Consultant role.
• Knowledge of job profiling and job grading
• Sound knowledge of change management methodology and tools deployment
• Experience leading complex and/or large-scale organisational effectiveness projects
• End-to-end project exposure across private and/or public sector environments Preferred
• NQF 8 Qualification in Human Resources, Industrial Psychology and/or Organisational Design
• Project Management Certification
• Over 8 years ‘experience in Change Management and Organisational Design
• Advanced working knowledge of Project Management methodology and approaches
• Advanced knowledge of job profiling and job grading

Skill and Competencies:

• Computer skills required:
• MS Word –Intermediate
• MS Excel – Intermediate
• MS Power Point – Advanced
• MS Outlook – Basic
• Ability to understand and interpret strategy
• Oral and written communication skills
• Facilitation and Coaching skills
• Emotional Intelligence
• Managing Complexity
• Collaboration
• Flexible and adaptable
• Resilient and tenacious
• Persuasiveness
• Follow up and follow through
• Critical analytical thinking
• Business acumen
• Strategic thinking

PLEASE NOTE: Closing date: 8 February 2026

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RESPONSIBILITIES:

• Records and Archiving System Maintenance
• Maintain governance and board-related records (physical and digital)
• Implement and enforce version control and document classification
• POPIA and Confidentiality Compliance
• Apply document access controls and data protection protocols
• Monitor access to confidential documents and escalate breaches
• Document Management Process Improvement
• Identify gaps in document flow or storage systems
• Support implementation of digital records tools
• Board and Committee Document Coordination
• Coordinate receipt and filing of all board packs, minutes, resolutions, and registers
• Archive governance documentation post-meetings
• Legal and Audit File Support
• Prepare indexed audit folders
• Ensure completeness of audit-related documentation for governance reviews

DESIRED SKILLS AND EXPERIENCE

Minimum requirements:

• Diploma or Degree in Records and Information Management, Library and Information Science,Archives and Documentation Studies, Public Administration (with a records management focus).
• Minimum of 2–3 years’ experience in document or records management, preferably in a public
• entity, regulatory institution, or compliance-driven environment
• Knowledge of POPIA (Protection of Personal Information Act), PFMA recordkeeping
• requirements, file classification and version control principles
• Proficiency in Microsoft Office Suite, especially Word, Excel, and Outlook
• Experience using SharePoint, document management systems, or enterprise governance portals
• Experience in drafting and minute-taking for action items
• Proven office management skills
• Experience in planning and budgeting

Preferred

• Experience in a Board secretariat, legal, or audit environment
• Exposure to AGSA audit file preparation and documentation retrieval
• Familiarity with digital signature platforms (e.g., Adobe Sign, DocuSign)
• Knowledge of records retention schedules, archiving, and destruction protocols in line with
• National Archives legislation
• Participation in governance or compliance training workshops

Skills & Competencies

• Attention to detail and document accuracy
• Experience in drafting and minute-taking for action items
• Proven office management skills
• Information organisation and retrieval skills
• Confidentiality and discretion in handling sensitive governance records
• Communications skills
• Time management and deadline-driven coordination
• Systematic and methodical approach to records handling
• Digital literacy and ability to adapt to new system

Closing date: 8 February 2026

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RESPONSIBILITIES:

• Support to Board and Committee Processes
• Assist in preparing agendas, packs, and minutes
• To draft and review, on an annual basis, the Board Charter and Terms of Reference for each
• Committee member per Board subcommittee meeting, to ensure that there is a proper mandate for the authority of each member
• Coordinate meeting logistics and invitations
• To take accurate minutes and distribute them within agreed timelines, draft accurate resolutions. for signature, maintain signed resolutions and minutes, and maintain an auditable filing system.
• To arrange, on an ongoing basis, the induction of new Board members for NSFAS.
• To issue appointment letters to the newly appointed Board co-opted members and Board sub-committees’ members.
• To design the work plan for each Board Sub-Committee at the beginning of the year to ensure
• compliance with the relevant statutory requirements and the terms of reference deliverable.
• To draft and manage the Board and sub-Committee calendar at the beginning of each year and
• ensure that it is presented and approved by the Board.
• Ensure timely follow-up on action items and resolutions
• Governance Registers and Compliance Monitoring
• Maintain up-to-date statutory registers (conflicts of interest, declarations, attendance)
• Assist with compliance tracking and reporting processes
• Support risk plan and mitigations, compliance standards and audit plan and implementation of

 the Committee Secretariat function are within the EE Act and legislation.

• Policy and Legal Support
• To support and advise the board and subcommittees on the development of relevant policies
• and their interpretations, procedures and processes.
• Assist in the review and formatting of governance-related policies and frameworks.
• To disseminate information and/or guidance on policy and procedural compliance issues 

Preferred

• Postgraduate diploma or short course in Corporate Governance, Compliance Management, or Company Secretarial Practice
• Experience working with a Schedule 3A public entity, state-owned enterprise, or funding institution
• Exposure to or certification in either the Chartered Governance Institute of Southern Africa
• (CGISA), Certified Compliance Professional (CCP) or similar
• Familiarity with governance platforms such as SharePoint, Board Portal Software (e.g.
• Board Effect, Diligent), or Adobe Sign
• Experience supporting audit, risk, or legal compliance committees
• Excellent written and verbal communication skills for board reporting
• Experience in supporting the legal, audit, or risk committees of a Board.
• Knowledge of the Protection of Personal Information Act (POPIA) and data handling responsibilities in governance.
• Familiarity with document and compliance management systems, such as SharePoint, Board portals, or Adobe Sign.
• Exposure to drafting or updating governance-related policies and statutory registers.
• Prior experience in assisting with ministerial submissions, compliance audits, or AGSA reporting processes.

Closing date: 8 February 2026