Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
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Job Summary
- To plan, manage and monitor the implementation of area specific activities and processes in order to deliver on approved operational plans in an effective and efficient manner.
- To manage the team’s efficiency in managing portfolio for Fleet Card, by designing and implementing strategies, managing resources and integrating systems and processes as the subject matter expert. Support team with set objectives and create and develop and manage performance of team members.
Job Description
- Manage segregation of duties
- Manage daily workflow and plan of responsibilities ensuring segregation of duties
- Prepare monthly workflow strategy, ensuring sufficient capacity for possible events in the workflow stream.
- Manage timelines of committed client deliverables (Manage adherence to Service Level Agreement)
- Manage escalations of breaches of SLA agreement and discrepancies regarding quality of work produced for internal and external stakeholders.
- Assist and aid team in finding solutions to raised queries
- Maintain a desired level of quality in a service or product especially by means of attention to every stage of the process of delivery or production
- Ensure that these frameworks are aligned to standards set by Group requirements. By conducting monthly review meetings with Compliance & risk support team.
- Own and agree corrective action items with internal audit and management assurance for items related to Fleet Card.
- Document and collate all supporting risk evets for capturing on ORMS.
- Ensure that measures are in place (including contractual measures with providers) to limit the instance of fraud.
- Work with the appropriate internal structures to improve the fraud risk management framework in place within Fleet Card and ensure that there is adequate awareness among staff.
- Maintain business-supportive relationships with all necessary stakeholders (Business Bank, CIB, Credit, Credit Risk, Legal, BSSA Operations) across business
- Establish and maintain business strategic partnerships. Ensure that the Fleet Card lending book is favourable positioned within the business to generate brand awareness of RBB by being a trusted advisor.
- Investigate possible system enhancements to benefit workflow
- Analyse systems and process for a cost effective, better designed, user friendly workflow strategy.
- Integrate systems and process for more efficient output
- Document and support project teams investigating new systems
- Research competitor’s system’s advantages and disadvantages
- Facilitate walkthroughs for system analyst and risk consultants
- Manage change process to ensure stability in performance
- Manage capacity against expected output, support team with additional resources
- Manage talent and ensure staff managed for improvement and future roles
- Upskill and transfer knowledge for BCM
- Ensure Business continuity, documenting training manuals and recording procedure document.
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
End Date: March 27, 2026
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Job Summary
- To build and maintain professional business relationships across a portfolio of Private Wealth clients, by achieving financial targets, proactively acquiring new clients, and improving customer experience within the scope of the Bank’s regulatory and compliance frameworks.
Job Description
- New Business Origination Manage and grow existing client relationships Involvement in credit related tasks Involvement in Assets under Management and Investments Stakeholder Management Query resolution Risk Management
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
End Date: March 26, 2026
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Job Summary
- Drive the design and delivery of complex fit for purpose, business strategy-aligned, high impact, cross domain technology solution blueprints & associated solutions & build architectural capability in Dev teams across an estate.
Job Description
Architecture
- Leverage a solid & deep understanding of the organization strategy to identify, design & deliver relevant, scalable, testable, re-usable technology solutions
- Work in collaboration with delivery teams to independently analyse customer requirements & varying business capabilities & leverage analysis to identify & accurately spec / frame ‘the complex business problems we are aiming to solve’ with each solution design or solution evolution
- Through the above processes, leverage emotional, social & business / commercial quotient to understand consumers and the broader range of stakeholders, their opinions & perspectives and reconcile these within the solution designs (negotiation skills and dealing with complex and divergent stakeholder opinions are a must)
- Leverage expertise in analytical & creative problem solving to synthesise a solution design (build a solution from its components) beyond the analysis of the problem
- Lead design thinking processes to successfully deliver solution blueprints & associated roadmaps
- Create end to end solution blueprints & ensure these can be implemented across all phases of the initiative life-cycle (ideation through to product launch & commercialization)
- Design & or contribute to the design & implementation of detailed feasibilities & business cases
- Leverage a strong engineering background to make the right choices in solution design – this knowledge includes but is not limited to: domain driven design, loosely coupled integration, microservices and other modern software design practices
- The above extends to identifying the best fit tools to be used for a particular solution, understanding those that would not be a good choice and leveraging researching skills to pivot towards something better
- Assume ‘one stop’ shop accountability for solution blueprint design & delivery decisions within an organization based on the above
- Work with project / program management teams to design solution roadmaps aligned to the strategic requirements of an organization and through which the solution can be implemented across all phases of the initiative life-cycle (ideation through to product launch and commercialization)
- Work embedded, as part of a delivery team, to ensure the successful design & implementation of solution blueprints
- Ensure that the detail of the solution (across all architecture domains) is accurate to the implementation of the initiative, true to the bank’s architectural principles/preferences, implementable by the different teams involved in the solution
- Work as part of embedded delivery teams to conduct solution reviews, code reviews, testing and other disciplines associated with solution design & delivery
- Attend various Group & Business specific architectural design forums and present solution designs and detailed business cases for approval
- Leverage synthesis & creative problem skills to identify risk (impending danger & challenges) and work with a cross functional group of stakeholders across the value chain for support & direction
- Conduct solution reviews against defined customer metrics and ensure the ongoing achievement of business results through solution implementation
- Ensure a solid understanding of emerging & evolving architectural principles and hold one stop shop accountability for the evolution of solutions in alignment with these principles (where it makes sense to do so)
- Build architectural capability across delivery teams in a business to ensure ongoing evolution of skills in solution delivery
- Contribute to the architecture body of knowledge
- Contribute to the design & evolution of architectural principles and preferences
People
- Participate in peer reviews (code, solution, testing etc.) and transfer knowledge and capability across delivery teams for improved solutioning & evolving architectural practices
- Set & Cascade solution direction across technology delivery teams
- Build & evolve the architectural capability of Delivery teams across the business – through active coaching & information / knowledge sharing
- As an SME, support the proactive attraction, recruitment, development, & retention of strong technology teams across an estate
- Leverage and embed agile practices in delivery teams and work to build strong self-directed, high performance teams through agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)
Financial & Vendor Management, Risk & Governance
- Carry the ‘one stop shop’ accountability for all risk associated with solution design (from ideation to deployment)
- Apply the organization risk & governance frameworks
- Ensure solution design alignment to Group guidelines & ensure solutions are sustainable for the enterprise
- Proactively involve / engage chapter & guild leads in solution decision making, applying an enterprise wide lens to product & service development
- Ensure solution design alignment to regulatory requirements and continuously update knowledge on regulatory requirements for the successful design of new & evolution of existing solutions
- Deliver on time & on budget (always)
Education
- Bachelor's Degree: Information Technology
End Date: March 26, 2026
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Job Summary
- The Prime Services Client Coverage Analyst is responsible for providing day to day client coverage and operational support to hedge fund clients within the Prime Services business.
- The role sits at the intersection of client relationship management, risk awareness, accounting understanding, and operational execution, acting as a trusted point of contact for hedge fund managers, management companies, fund administrators, and internal stakeholders across Global Markets.
- The analyst ensures seamless service delivery, accurate understanding of client activity and exposures, and effective coordination across internal teams to support client trading, financing, and reporting needs
Education and Experience Required
Qualifications
- Completed JSE exams (RE1 / RE3 or relevant JSE regulatory exams).
- Bachelor’s degree in finance, Accounting, Economics, Investments, or a related discipline (preferred).
Experience
- 5–8 years’ experience within Global Markets, Prime Services, hedge funds, or fund administration.
- Prior exposure to hedge fund operations, prime brokerage, custody, or fund accounting environments.
- Experience interacting directly with hedge fund managers and/or fund administrators is strongly preferred.
Job Description
Key Accountabilities
Client Coverage & Relationship Management
- Serve as a primary coverage contact for assigned hedge fund clients and their service providers (management companies, fund administrators, auditors).
- Build and maintain strong working relationships with hedge fund portfolio managers, operations teams, and fund administrators.
- Coordinate client queries across Prime Services, ensuring timely resolution and high service standards.
- Support client onboarding, account maintenance, and ongoing client engagement activities.
Prime Services & Global Markets Support
- Support hedge fund clients across Prime Services offerings, including financing, margining, collateral, and trade lifecycle processes.
- Act as the central point of coordination between clients and internal teams such as Trading, Operations, Risk, Finance, Legal, and Technology.
- Ensure clients have a clear understanding of Prime Services processes, reporting, and operational requirements.
Risk & Exposure Awareness
- Develop a strong understanding of client risk profiles, trading activity, and portfolio exposures.
- Liaise with Risk Management and Credit teams on margin requirements, exposure monitoring, and limit management.
- Assist in monitoring margin calls, collateral movements, and funding impacts, escalating issues where appropriate.
- Understand the impact of market movements on client positions, financing, and liquidity.
Accounting & Reporting Understanding
- Maintain a working understanding of hedge fund accounting concepts, including NAV drivers, P&L, fees, and financing costs.
- Liaise with fund administrators to resolve reconciliation breaks, valuation queries, and reporting discrepancies.
- Support the production, review, and explanation of client reports related to positions, financing, margin, and cash flows.
Operational Oversight & Issue Resolution
- Track and resolve operational issues across the trade lifecycle, working closely with Middle Office and Operations teams.
- Proactively identify recurring issues and contribute to process improvements to enhance client experience and reduce operational risk.
- Ensure accurate and timely communication with clients on operational matters.
Education
- Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
End Date: March 26, 2026
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Job Summary
- Optimise the profit and economic value of portfolios of Growth Business key account clients requiring medium to high complexity commercial banking requirements by focusing:
- origination efforts to quire new clients;
- cross-sell to existing client base;
- coverage efforts to service clients in accordance to the segment CVP
Job Description
- Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base
- Relationship and Service Management: Actively develop strong client relationships. Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients
- Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance. Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
- Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
Education
- Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
End Date: March 24, 2026
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Job Summary
- To provide leadership in managing the Fraud Solutions Department specifically focusing on Customer Experience, identification of potential fraud, fraud trends and resolution thereof.
- Translate strategies into actionable goals and execute relevant projects /Initiatives aligned to Fraud Solutions strategic objectives with specific performance measures and control systems to track progress.
- To take responsibility for the overall management and co-ordination of operational risk regulatory; reporting and Industry engagements. Also Support the Hub Head and take responsibility for overseeing, evaluating, reviewing, and reporting across all risk types.
- To take responsibility for developing techniques, overseeing and analysing trends to assist business in optimising and influence business strategy and considerations. Develop, maintain and manage stakeholder relationships including agent banks Industry partnerships and regulatory
- To identify current fraud threats and work with analysts across the fraud risk environment, identify potential fraud Trends, Threats and Modus Operandi across all products and channels.
- Protect the bank from the inherent risks and impact associated with fraud by ensuring effective Fraud Intelligence communication to all stakeholders and ensure that fraud losses remain within the set fraud risk appetite.
Job Description
Accountability: Strategy and Execution and Operational Effectiveness (15%)
- Partner with Fraud strategy to develop the fraud strategy based on data driven insights.
- Translating strategic plans into tactical and operational plans, ensuring successful delivery of the strategy.
- Manage the Fraud Tools and ensure effective execution within the team.
- Continuously seek innovative solutions to enhance operational execution.
- Effectively manage new rules implemented by Fraud Strategy to ensure effective Hit rate and provide input into latest fraud trends to assist with effective rule creation.
- Understand the overall fraud environment, its dynamics, strategies and initiatives to enable achievement of business objectives through optimal delivery across customer interface and relevant cross functional areas.
- Identify business drivers, customer experience pain points and service challenges, recommend and implement remedial programs as agreed with business and Fraud Strategy to close the gaps.
- Take responsibility for strategically developing and enhancing the operational risk regulatory and industry liaison strategy and framework.
- Take responsibility to oversee, review, challenge and report on the risk, operational risk regulatory reporting to SABRIC, PASA, Fraud Strategy and regulators where applicable. To ensure overall governance and oversight is maintained.
- Take responsibility to oversee, review, challenge and report to regulators and senior management where applicable.
- Oversee and take responsibility for the aggregation, reconciliation, perform quality checks and analysis on the regulatory and operational reporting and ensure all adequate controls are maintained throughout the process.
- Take responsibility to perform continuous analysis to improve reporting and identify optimisation initiatives and benchmark reporting to peers.
- Oversee and take responsibility for the development and maintenance of systems and architecture to perform attestations, system enhancement and process refinements to report accurately per portfolio on the appropriate regulatory requirements, taking account of any changes to requirements, including regulatory related requirements
- Submit regular and accurate reports to Senior Leadership.
- Take overall responsibility to manage internal and external stakeholders (e.g. agent banks, nodal points, fraud strategy, regulator,), to provide assurance on the soundness of reporting across the Fraud Solutions procedures to the senior executives within the Bank
- Take responsibility to effectively and efficiently handle queries from stakeholders (external & internal stakeholders, regulators) on reports.
Accountability: Business Management (30%)
- Drive the alignment of Fraud Solutions services with the requirements of Fraud Strategy, Fraud Forensic Investigations, Products and Segments, ensuring alignment and cooperating effectively with other business unit delivery requirements across the Group.
- Lead rigorous demand management (SLA determination, forecasting & variance analysis) aligned with balanced capacity management (resource & material requirements planning).
- Negotiate and agree performance targets, taking accountability for overall achievement of objectives across Fraud Solutions. Objectives include (but are not necessarily limited to) employee satisfaction, customer satisfaction, cost and performance management, risk and compliance conformance, as well as ethical and rigorous risk and governance.
- Oversee continuous improvement in the analysis of fraud and case management systems and information technology architecture, driving recommendations for enhancements to Group and other relevant stakeholders with a view to consistently driving workflow efficiencies.
- Perform governance and oversight as a leader on selected management/steering committees, if necessary, to provide guidance and control governance oversight with regard to their target performance, interpretation of the environment within which these businesses operate, determination of strategic and tactical initiatives, agreement in decision-making and the driving of corrective actions to ensure that the business objectives of these business units are also met.
- Drive cost efficiencies and govern allocated budgets to optimize both business efficiency and financial performance for Fraud Solutions.
- Take overall responsibility to manage team members in your division in order to achieve business performance including prioritization.
- Implement productivity improvement measures by coaching staff on any new processes or on their areas for improvement.
- Address any process failures specific to the department under management.
Accountability: Risk and Control (15%)
- Sustain long-term business continuity by proactively identifying potential business risk and designing and governing controls to mitigate such risks.
- Take accountability for all risk events and the delivery of specified and agreed upon controls.
- Direct the reporting of a risk and governance controls that ensures actions are understood and implemented by all team members. Manage the process by overseeing that key risk controls are recorded, monitored and effectively mitigated.
- Report on all risk indicators including financial losses, overpayments, fraud, etc. in the required format to Governance.
- Ensure all risk and compliance breaches are escalated to the correct stakeholders within appropriate timescales.
- Take responsibility to ensure that processes, control requirements and risk management frameworks that have been designed for the area and continuously reviewed and updated and are understood by all members of the team.
- Complete required compliance attestations.
- Log all Risk and Loss events(STIGG) as a result of error or fraud highlighted in the department. Ensure that the issues are thoroughly investigated and closed or escalated as per policy.
Accountability: Provide leadership for effective people and team management (35 %)
- Take responsibility for the team of staff in the division to ensure effective delivery.
- Develop a high performing team by embedding formal performance development and informal coaching.
- Encourage frequent knowledge sharing between team members.
- Determine and analyse development needs for the team and ensure that identified.
- Training requirements are budgeted for and executed.
- Create effective workforce and recruitment demand plans to ensure that current and future business requirements can be met. Plans should be revised at least twice a year.
- Review and update the department’s organisation structure and role description on at least an annual basis to ensure that they are fit for purpose and contain all the accountabilities of each team member.
- Address poor performance of any team member through the formal Performance
- Accelerator programme and ensure that continued poor performance is appropriately dealt with.
- Participate in the creation and implementation of Employee Opinion Survey (EOS) actions for the team.
Accountability: Stakeholder Management (5%)
- Develop and enhance network and relationship building to align the team with business partners within the organisation as well as strategic stakeholders.
- Maintain a high level of professionalism in stakeholder interactions, including written and verbal communications, based on sound knowledge of the industry and understanding of relevant regulatory requirements.
- Develop and maintain partnerships with local industry institutions, and fraud/loss prevention organizations/Industries in the community.
- Build strong relationships with industry peers and best practice on fraud schemes and losses.
- We don’t get points for complicating things.
Education
- Bachelor's Degree: Business, Commerce and Management Studies (Required)
End Date: March 26, 2026
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Job Summary
- To provide advice and support in practice formulation and associated best practice improvement tactics; enabling the provision of specialist information technology security expertise.
Job Description
- Our Chief Security Office prides itself in its unique structure that sees an integration and collaboration model between our Information Risk, Cyber, Resilience, Physical Security & Forensics teams to ensure effective risk management across all disciplines.
- You will be focused on the research and evaluation of security solutions and technologies, including the design and delivery of security solutions via the formal engagement of the Security Risk and Architecture teams and in rare instances, direct engagement via the business drivers.
What you’ll get to do:
The role is within the Chief Security Office your responsibilities will include the following:
- Review of proposed security technical designs and provide technical expertise
- Evaluate, test and pilot new security tools following the formal engagement of Security Risk and/or business drivers
- Install, operate, automate and troubleshoot network security related controls such as IPS, NAC, WAF, Firewalls, Proxy, etc.
- Analyze network traffic, log files and create risk-related stories
- Perform system upgrades, patching and vulnerability remediation
- Remediate incidents, including outside of working hours
- Perform standby duties
- Implement automation on network security controls & analysis
- Develop detailed technical configuration documents, working closely with the security architecture and standards group
- Support of Security Risk and Architecture in the secure delivery of products both emerging and updating of existing solutions as per business needs
- Review and evaluation of new security architectures and designs
- Combine the knowledge of security technology evaluations and emerging products with security business needs
- Ability to work with other engineers both internally and external to Absa; learning and evaluating emerging technologies
- Ability to manage vendor relationships knowing due diligence goes beyond just the technology and engaging with the right business people to ensure Absa fully leverages vendor relationships
What do you need to get in?
- NQF level 6 B Degree
- 8 years (technical/lead) experience in technology
- 6 years Security Engineering experience preferably within a large financial institution
- Industry & Vendor certifications – NAC, WAF, SANS, ISACA, Checkpoint, Cisco, RSA etc. preferred
- Excellent understanding of security strategies and technologies including but not limited to secure global network designs, routing, switching, DNS, DHCP, etc.
- Knowledge in multiple information security technologies and their strengths and shortcomings
- Experience with securing information for cross-functional, cross-platform applications
- Monitors marketplace trends, vulnerabilities, emergent threats and audit/control issues
- Knows what should be communicated and when
- Actively seeks ways to understand and mitigate risk
- Able to shift well from task to task
If you’re passionate about working in a fast-paced environment and contributing to the exciting world of Security by leading from the front, we would love to hear from you!
Education
- Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)
End Date: March 26, 2026
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Job Summary
- Work embedded as a member of squad OR; across multiple squads to produce, test, document and review algorithms & data specific source code that supports the deployment & optimisation of data retrieval, processing, storage and distribution for a business area.
Job Description
Data Architecture & Data Engineering
- Understand the technical landscape and bank wide architecture that is connected to or dependent on the business area supported in order to effectively design & deliver data solutions (architecture, pipeline etc.)
- Translate / interpret the data architecture direction and associated business requirements & leverage expertise in analytical & creative problem solving to synthesise data solution designs (build a solution from its components) beyond the analysis of the problem
- Participate in design thinking processes to successfully deliver data solution blueprints
- Leverage state of the art relational and No-SQL databases as well integration and streaming platforms do deliver sustainable business specific data solutions.
- Design data retrieval, storage & distribution solutions (and OR components thereof) including contributing to all phases of the development lifecycle e.g. design process
- Develop high quality data processing, retrieval, storage & distribution design in a test driven & domain driven / cross domain environment
- Build analytics tools that utilize the data pipeline by quickly producing well-organised, optimized, and documented source code & algorithms to deliver technical data solutions
- Create & Maintain Sophisticated CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins or similar tools and deploy to multi-site environments – supporting and managing your applications all the way to production)
- Automate tasks through appropriate tools and scripting technologies e.g. Ansible, Chef
- Debug existing source code and polish feature sets.
- Assemble large, complex data sets that meet business requirements & manage the data pipeline
- Build infrastructure to automate extremely high volumes of data delivery
- Create data tools for analytics and data science teams that assist them in building and optimizing data sets for the benefit of the business
- Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
- Apply general design patterns and paradigms to deliver technical solutions
- Inform & support the infrastructure build required for optimal extraction, transformation, and loading of data from a wide variety of data sources
- Support the continuous optimisation, improvement & automation of data processing, retrieval, storage & distribution processes
- Ensure the quality assurance and testing of all data solutions aligned to the QA Engineering & broader architectural guidelines and standards of the organisation
- Implement & align to the Group Security standards and practices to ensure the undisputable separation, security & quality of the organisation’s data
- Meaningfully contribute to & ensure solutions align to the design & direction of the Group Architecture & in particular data standards, principles, preferences & practices. Short term deployment must align to strategic long term delivery.
- Meaningfully contribute to & ensure solutions align to the design and direction of the Group Infrastructure standards and practices e.g. OLA’s, IAAS, PAAS, SAAS, Containerisation etc.
- Monitor the performance of data solutions designs & ensure ongoing optimization of data solutions
- Stay ahead of the curve on data processing, retrieval, storage & distribution technologies & processes (global best practices & trends) to ensure best practice
People
- Coach & mentor other engineers
- Conduct peer reviews, testing, problem solving within and across the broader team
- Build data science team capability in the use of data solutions
Risk & Governance
- Identify technical risks and mitigate these (pre, during & post deployment)
- Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
- Create business cases & solution specifications for various governance processes (e.g. CTO approvals)
- Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
- Deliver on time & on budget (always)
Education
- Bachelor's Degree: Information Technology
End Date: March 24, 2026
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Job Summary
- Work as part of a DevOps team, leverage specialist analysis & testing tools, frameworks, techniques and practices to elicit, define and organize business requirements.
- Translate & document business requirements into user stories & specifications (Full Stack, Cross System) detailing integration points, business & associated risk / opportunities to be realised.
- And following this analysis, work collaboratively within squads during design & delivery activity including assuming responsibility for manual application testing processes, frameworks & outcomes
Job Description
Analysis (including Business Case)
- Proactively build relationships, apply analytical techniques to elicit and validate business (product & service) needs ahead of demand
- Implement routines to get to know / become an expert in various business processes (e.g. spend time in business & with users)
- Translate elicited needs and knowledge acquired into user story format that is immediately usable for DevOps teams (right languaging, format for building & testing)
- Prepare and prioritise the backlog of requirements for the user stories linked to the proposed solutions
- Work collaboratively with Tribe Leads (Technical Product / Service Owners) to build a roadmap & vision for the products and services (including detailed analysis requirements & solution scope)
- Define measures of success & key outcomes for various solutions / changes including detailed acceptance criteria for all features
- Define testing requirements (pass or fail test cases)
- Support the development of detailed business cases (including defining solution characteristics, effort estimations etc.)
Solution Design (within DevOps Context)
- Translate business requirements into detailed systems requirements. Detailed system requirements must include all capabilities, interfaces and functionalities within and across technologies.
- Build detailed user stories to be leveraged for system requirements design (modular)
- Leverage business analysis & modeling tools and apply notation standards such as UML/BPMN to diagrammatically/visually document: business requirements, business processes, system processes & integration .
- Facilitate processes to ensure integrated requirements are socialized, understood & approved across the broad range of stakeholders to be impacted (this includes various processes e.g. risk / governance forums, change council, scrum meetings / DevOps team capability building, solution design sessions etc.)
- Understand & leverage knowledge on the organisations technical landscape, environment and broader architecture to define integration points across tech stacks for various requirements
- Work collaboratively with project / program teams, squads, scrum masters and engineers to define backlog, release & DevOps / project planning implications of the requirements development & roadmap (what should happen when)
- Continuously improve system requirements mapping (e.g. leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams)
- Work as part of the embedded DevOps team throughout the design process to review solution design (features and functionality)
- Facilitate resolution during development & testing phases for any change requirements
Solution Delivery & Testing (manual)
- Define the manual testing strategy & test cases for various solutions (where it makes sense to do so)
- Define & validate quality & testing parameters (+/-) & plans for the solution (socialize & translate these to automation testing teams)
- Develop manual testing frameworks and patterns for the solution
- Lead the manual testing process for various solutions (e.g. execute test cases, analyse results)
- Provide real time feedback to the DevOps teams on change requirements identified throughout the testing process
- Review & monitor system stability, resilience etc. throughout the testing process (e.g. integration) & in production
- Define & monitor overall backlog planning for effective solution delivery
- Provide Developer & User support during user acceptance testing
People
- Provide coaching & mentoring across the DevOps team as well as to developing analysts across the estate
- Conduct peer reviews & problem solving within and across the broader team
Education
- Bachelor's Degree: Information Technology
End Date: March 26, 2026
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Job Summary
- SME specialists who partners with business units to create value adding campaigns and sustainable comprehensive reporting. Maintains a high standard acting as quality assurance as work is delivered. Delivers clearly defined asks to MI / BI / Visualisation teams
- Oversees and conducts the conversion of data into insights that will lead to informed business decisions. Works directly with stakeholders within the assigned departments.
- To support and enhance intellectual business performance modelling and create measures that drive an optimal value management strategy. To enhance information in order to support optimal decision making.
Job Description
Key accountabilities
- Strategic Insights Generation- Analysing trends, audience engagement, and customer journeys to determine which campaigns are effective and optimization opportunities.
- Campaign Execution – Manage leads generation across Card Issuing portfolio. Drive improvement of campaign performance and successes regarding target market, quality of data, relevance of offer, customer experience, and customer requirements. Track and report on client campaigns and initiatives.
- Subject Matter Expert on management information and business intelligence reporting requirements and related solutions to enable increased throughput and better quality business decisions based on insights. Drives clear standardisation of business rules and creates sustainable channels for data flow within the business. Creates necessary channels and requirements to accommodate ingestion of new data from a range of sources.
- Creates relationships between business areas, enabling a better understanding of data and reporting. Sets a standard of reporting used across all business areas units built on sustainable solutions developed in conjunction with Data Architecture, MI/BI and Data Products
- Validate, Collaborate & Research - Continuously explore ways to enhance business performance by analysing key profit / cost / process efficiency drivers, key indicators, relationships and trends. Develop a thorough knowledge of products, systems, platforms and related reporting.
- Collaborates and manages across internal data pillars to deliver on complex projects. Takes accountability to assess, define and manage project deliverables, milestones, risks and issues.
- As Subject Matter Expert, the Senior MI / BI Analyst fulfils a mentoring role and guides delivery across layers within the business area.
- Analytical Insights - Guide and mentor team members on data manipulation and analytical techniques to provide analytical insights and recommendations that support decision making to the business.
- Design of sustainable BI solutions to address business needs, and driving opportunities to improve processes and strategies with technology solutions.
- Prioritise and oversee the implementation of identified development needs in order to improve and streamline operations.
Education
- Bachelor`s Degrees and Advanced Diplomas: BMI - Business Management and Informatics
End Date: March 27, 2026
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Job Summary
- Optimise the profit and economic value of portfolios of Small Business key account clients requiring low to medium complexity commercial banking requirements by focusing: origination efforts to quire new clients; cross-sell to existing client base; coverage efforts to service clients in accordance to the segment CVP
Job Description
- Relationship Management: Own the primary relationship with the client by being the client’s main contact point for all corporate and investment banking needs.
- Client Solutioning: Take overall accountability for service delivery by setting the rules of engagement for the cross functional team, which includes Transactional Banker, Credit Analyst, Segment Support Client Control Team, Client Service Consultant & Product & Sector teams.
- Manager Risk Assessment: Take ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments
Education
- Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
End Date: March 27, 2026
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Job Summary
- Join a diverse team of dynamic model developers. We are looking for an experienced Model Development Specialist with a background in quantitative analytics, credit risk scoring, IFRS 9 ECL and Regulatory Capital modeling in a banking or consulting environment.
Job Description
- You will be responsible for contributing to the development and continuous enhancement of credit risk models (including scorecards, IFRS 9 ECL and Regulatory Capital) within a retail portfolio, contributing to the entire credit risk model build, implementation, and governance lifecycle.
- You will be driving technical innovation across the team contributing across a wide range of model types.
- You will be accountable for ensuring that all activities and duties are carried out in full compliance with policies, procedures and regulations.
- You will also play an active role in providing directional expertise to enhance model building skills across the team, including transferring knowledge and experience to junior team members and peers.
- Your ability to effectively engage with business stakeholders is key.
- A successful candidate will hold at least a degree in Mathematics, Actuarial Science, Statistics, Business Mathematics and Informatics (BMI) or a related field with a minimum of 5 years’ experience in credit risk model development in a retail environment.
Education
- Bachelor Honours Degree: BMI - Business Management and Informatics, Bachelor Honours Degree: Statistics
End Date: March 25, 2026
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Job Summary
- As Vice President – Internal Audit Manager for Model Risk, you will serve as a senior technical subject matter expert (SME) and leader within the Internal Audit function.
- You will provide independent assurance and credible challenge over the design, governance, development, validation, implementation, and use of models across the organisation, influencing senior management and Board‑level stakeholders on matters of model risk.
Job Description
- You will lead end‑to‑end delivery of complex model risk audits, taking full accountability for audit scoping, planning, execution, and reporting. This includes oversight and review of detailed audit testing, critical assessment of model documentation and evidence, and the articulation of clear, defensible conclusions for senior management, risk committees, and executive forums.
- The role also plays a key part in evolving the Internal Audit model risk capability, strengthening audit methodology, and ensuring alignment with emerging regulatory expectations, industry best practice, and advances in modelling techniques (including advanced analytics and machine learning where applicable).
- This position requires deep technical expertise in model risk management frameworks, strong regulatory awareness, and the ability to balance technical rigour with clear, executive‑level communication.\
Key Areas of Audit Assurance
Model Risk Governance & Lifecycle Management
- Evaluate the effectiveness of the end‑to‑end model lifecycle, including model identification, classification, development, independent validation, approval, implementation, use, monitoring, change management, and decommissioning.
- Provide assurance over the Model Risk Management Framework, policies, standards, procedures, and governance forums.
- Assess roles and responsibilities across First, Second, and Third Lines of Defence, including escalation, issue management, and remediation oversight.
Model Development, Validation & Use
- Review model development practices, including conceptual soundness, methodology selection, assumptions, limitations, and documentation quality.
- Assess the adequacy and independence of model validation activities, including performance testing, outcomes analysis, back‑testing, stress testing, benchmarking, and sensitivity analysis.
- Evaluate controls over model implementation and use, including production controls, overrides, expert judgement, and model limitations management.
- Provide assurance over monitoring frameworks, key risk indicators (KRIs), thresholds, and triggers for model review or redevelopment.
Regulatory Compliance & Prudential Frameworks
- Review compliance with relevant regulatory and supervisory expectations relating to models, including Basel III/IV, IFRS 9, ICAAP, Pillar 2 and Pillar 3, and local prudential guidance.
- Assess the robustness of internal processes supporting regulatory submissions, model approvals, and supervisory engagement.
- Provide assurance that model risk is appropriately identified, measured, managed, and reported in capital, impairment, and risk management processes.
Leadership & Technical SME Responsibilities
- Act as a technical authority on model risk within Internal Audit, providing guidance and challenge across audit engagements.
- Lead, mentor, and develop high‑performing audit teams, ensuring strong technical capability, professional judgement, and consistent audit quality.
- Contribute to the enhancement of audit methodology, quality assurance standards, and risk‑based audit planning, particularly for complex and emerging model risks.
- Build strong, professional relationships with senior stakeholders across Model Development, Validation, Risk, Finance, Compliance, and Technology, while maintaining independence and objectivity.
- Support engagement with regulators and external assurance providers on matters relating to model risk.
Education & Experience
- Minimum of 5–8 years’ experience in internal audit, model risk management, model validation, quantitative risk, or a related function within a financial services environment.
- Proven expertise in model risk management frameworks and regulatory expectations applicable to financial models (e.g. credit risk, capital, stress testing, valuation, or IFRS 9 models).
- Demonstrated experience reviewing, validating, or auditing models, including PD/LGD/EAD, capital models, stress testing models, or advanced analytics models.
- Strong understanding of model governance, documentation standards, and regulatory guidance (e.g. Basel, IFRS 9, SR 11‑7–type principles).
- Proficiency in data analysis and model interrogation using tools such as SAS, SQL, Python/R, or Excel; ability to interpret model outputs and validation evidence is essential.
- Track record of engaging with and influencing senior management, risk committees, and executive stakeholders.
- Solid grounding in internal audit methodology, risk‑based assurance, and professional judgement.
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
End Date: March 28, 2026
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Job Summary
- Optimise the profit and economic value of portfolios of Premium Business key account clients requiring high complexity commercial banking requirements by focusing: origination efforts to quire new clients; cross-sell to existing client base; coverage efforts to service clients in accordance to the segment CVP
Job Description
- Drive Financial Targets: Maintain primary ownership of a portfolio of Premium Account clients in the Western Cape differentiated by the level of complexity of the client base
- Relationship and Service Management: Actively develop strong client relationships. Conduct regular client visits in accordance with the Commercial Premium Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients
- Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance. Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
- Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
Education
- National Diplomas and Advanced Certificates: Business, Commerce and Management Studies
End Date: March 28, 2026
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Job Summary
- To supervise and monitor a team in ensuring the smooth running of the day to day service and client satisfaction to enable the team to meet contracted service level agreements. Support Manager with team.
- This is a shift-based role. To plan, manage and monitor the implementation of operations related activities and processes in order to deliver on approved operational plans in an effective and efficient manner.
Job Description
KEY RESPONSIBILITIES:
- Coach and mentor team members on a daily basis on how to improve their own productivity and use of the bank’s processes and systems.
- Manage the performance of the team by implementing appropriate actions as required by the Group’s Performance Development process
- Analyze and determine team member development needs. Based on training plans agreed with the line manager of the area, monitor team members to ensure that planned training is undertaken.
- Establish and maintain a succession plan and developmental plan for the team to ensure coverage for all key roles and key man dependencies.
- Together with the line manager for the area, interview candidates to join the team and provide input into the recruitment decision. The line manager for the area is the final decision-maker on who joins the team.
- Together with the line manager for the area, create effective workforce and recruitment demand plans to ensure current and future business requirements are met. Make recommendations on how resources could be reallocated in case of excessive workload.
- Review and update the team’s role profiles on at least an annual basis to ensure that they are fit for purpose and contain all the accountabilities of each team member. Explain any updates to team members.
- Manage day-to-day capacity, leave, attendance and overtime ensuring that leave plans are in place, minimum overtime and all requests are pre-approved
- Monitor overtime and ensure that it is kept to a minimum. Ensure that all overtime is pre-approved.
- Manage and maintain organization structures at least once a month by using Workday
- Engage with employees on a frequent basis, at least once a month where possible, and ensure, where required to obtain, support from Employee Wellness to assist the employee and the manager.
- Responsible for socializing new employees into the ways of working of the business area and the smaller team.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Train or instruct employees in job duties or company policies and house rules
EDUCATION AND MINIMUM REQUIREMENTS:
- National Diploma or NQF level 6 qualification
- At least 3 - 4 Years general experience pertaining to Financial Institution
- At least 1 - 2 Years experience in a leadership role
- Experience in Debt Collection will be an advantage
- Experience in Complaints resolutions
- Complaints resolution: Take ownership of complaints allocated for investigation and resolution. Follow all steps as prescribed in the applicable Complaints Process/Policy as approved from time to time.
- Investigation of complaints: Assess all information that is obtained and determine the most appropriate resolution of the complaint, by taking into consideration, where applicable
- Stakeholder management: Ensure that expectations of complainants are managed through adequate feedback on the progress into the investigation and resolution of a complaint
- Finalisation of complaints: Finalise all complaints allocated by complying with all requirements prescribed by any Complaints Process or Policy applicable from time to time
Education
- Higher Diplomas: Business, Commerce and Management Studies (Required)
End Date: March 28, 2026
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Job Summary
- Optimise the profit and economic value of portfolios of Growth Business key account clients requiring medium to high complexity commercial banking requirements by focusing:
- origination efforts to quire new clients;
- cross-sell to existing client base;
- coverage efforts to service clients in accordance to the segment CVP
Job Description
- Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base
- Relationship and Service Management: Actively develop strong client relationships. Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients
- Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance. Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
- Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
Education
- Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
End Date: March 30, 2026
go to method of application »
Job Summary
- Optimise the profit and economic value of portfolios of Growth Business key account clients requiring medium to high complexity commercial banking requirements by focusing:
- origination efforts to quire new clients;
- cross-sell to existing client base;
- coverage efforts to service clients in accordance to the segment CVP
Job Description
- Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base
- Relationship and Service Management: Actively develop strong client relationships. Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients
- Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance. Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
- Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
Education
- Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
End Date: March 30, 2026
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Job Summary
- Are you a CAF Specialist based in Mpumalanga? Here is an exciting opportunity for you. In this role, you will provide specialist advice and support in the implementation/development of operational planning and associated service delivery processes, methods and techniques.
Job Description
- Relationship Management: Establish and maintain professional relationships through networking with industry leaders, regulators and policy makers as well as business partners that are key in the development of new ventures
- Delivery Business Development: Champion and manage business bulk acquisition strategic plan in line with Absa Business unit strategy
- Market Intelligence: Collect market intelligence through research by reading articles, publications, internet, word of mouth and networking on a daily basis to keep abreast of market developments
- Operations & Compliance: Actively keep up to date with all relevant knowledge, legislation and developments within the business unit and banking industry that may have an impact on the Business Advantage.
Education
- Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
End Date: March 31, 2026
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Job Summary
- 5+ years experience in procurement or supply chain management. 2–3 years experience in a supervisory or team leadership role in Procurement. Experience in non-motor procurement will be advantageous.
- To lead and manage a procurement team responsible for short term insurance Procurement fulfillment across the full supplier lifecycle, including sourcing, onboarding, performance management, compliance, and governance, while supporting operational business stakeholders and ensuring suppliers are aligned with business objectives.
Job Description
Key Responsibilities
Procurement Management
- Structured approach to ensure suppliers deliver claims fulfilment in line with SLAs, scope of work, quality standards, turnaround times and governance standards in Procurement
- Ensure that regular supplier performance reviews, including root‑cause analysis of delays, rework, and management of quality failures are managed
- Drive supplier corrective action plans where service or cost performance is below standards and follow structured procedures including reporting procedures
Supplier & Vendor Management
- Ensure standards are met by the team to identify, evaluate, and onboard reliable suppliers onto the panel against standards
- Ensure Suppliers are actively managed by the team in-line with the SLAs, standards and within procedures related to supplier relationships to ensure service quality, pricing competitiveness, and contract compliance.
- Ensure that regular supplier performance discussions are held including supplier reviews to address service delivery issues and failures
- Montor allocation of work to suppliers through the allocation algorithm tool in the supplier categories to monitor the average costs, complaints and performance of suppliers and provide feedback monthly to the Procurement manager
- Monitor and report on cost leakage, inflated charges, rework, poor workmanship, recoveries and compliance failures and fraudulent activities.
- Ensure that Supplier set up and activation include supplier compliance is maintained across the supplier portfolio by the team
- Ensure that Supplier are managed in accordance with the procurement procedures to deactivate where it has been agreed by the forum and that all relevant information is accurately added to the profile
- Ensure that CAT event Suppliers are managed in line with the process and procedures that govern the business requirement and that there is oversight and reporting post the event.
Contract Negotiation & Cost Control
- Ensure that negotiations with suppliers are aligned to AIC deliverables by ensuring that contract rates consider favorable pricing, service levels delivery and contractual terms for services meet key deliverables of execution.
- Implement cost-saving initiatives and procurement efficiencies.
- Monitor market trends and services to ensure competitive procurement.
- Ensure that Suppliers are correctly added to systems and made available for work allocation and introduction on algorithms to receive work once contacted
Team Leadership
- Lead, mentor, and develop the procurement team to ensure high performance.
- Monitor team productivity, delivery and service levels in line with Procurement objectives and provide monthly reporting to Procurement Manager
- Provide coaching and support to improve procurement knowledge and supplier engagement.
- Review team performance against targets and set deliverables monthly and provide feedback to Procurement Manager
Stakeholder Management
- Collaborate and meet with internal departments such as operations, claims, and technical teams to ensure delivery is met.
- Provide procurement guidance and support to stakeholders (internal and external) and team members
- Ensure alignment of between procurement activities and operational requirements
- Oversee supplier complaints management and services failures by ensuring that complaints are correctly logged, investigated and resolved within agreed timelines and supplier engagements are managed.
Compliance & Governance
- Management of Forum packs and overseeing the various Forums related to the Algorithm and Supplier Review Forum and other formal meetings
- Ensure that meetings are documented and action items are completed on time and accurately by the team and stakeholders
- Management of governance and procedures related to Management of Supplier disciplinary and Exit procedures and Loss events reporting within updates into the various forum’s packs for reporting
- Management to ensure adherence to procurement policies, risk management, and regulatory requirements within all aspects related to Procurement lifecycle.
- Identify, quantify, and actively manage procurement procedures and report requirements related to risk events
- Management of Supplier dependency related to quality assurance audits
Reporting & Performance Monitoring
- Track procurement performance metrics such as cost savings, supplier performance, and procurement cycle times.
- Prepare and oversee supplier related reports and insights for management
- Prepare reports on Supplier service failures highlighting top supplier issues and root causes of complaints with suggestions of improvement and supplier management
- Ensure that all monthly governance and report by the team is provided on time, accurately to all relevant stakeholders
Minimum Requirements
Education
- Diploma or Degree in Procurement, Supply Chain Management,
- Business Management of staff in related field.
Experience
- 5+ years experience in procurement or supply chain management.
- 2–3 years experience in a supervisory or team leadership role in Procurement
- Experience in non-motor procurement will be advantageous.
Skills & Competencies
- Strong negotiation and supplier management skills
- Strong leadership and team management
- Stakeholder engagement and communication
- Analytical and cost management skills
- Knowledge of procurement systems and processes
- Problem-solving and decision-making abilities
Key Performance Indicators (KPIs)
- Cost savings achieved through procurement initiatives
- Supplier performance and service delivery standards
- Procurement turnaround times
- Strong understanding of compliance and governance in procurement
- Team performance and productivity
Education
- Higher Diplomas: Business, Commerce and Management Studies (Required)
End Date: March 26, 2026
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Job Summary
- Provide customers with a mortgage solution at their convenience and in the process deliver on contracted sales targets through the delivery of superior customer service.
Job Description
- Maintain visibility, presence and networks with all Internal and External business partners.
- Execute action plans in order to meet the agreed and contracted Application, Final grant and Registration targets as per Performance Development plans.
- Engage with existing customers, identified through the relevant lead generation process, to establish possible re-mortgage needs and provide advice on mortgage lending.
- Travel to and meet with prospective customers or sources, at a place and time of their convenience, providing mortgage customer solutions, assisting in completing and submitting the application with all required supporting documents to the Production Centre for processing.
- Manage and track all submitted deals into the Production Centre by following the agreed tracking process and keep the customer and source informed of the progress and/or status of the application.
- Ensure that all business secured complies with the governance and compliance framework.
- Maintain agreed conversion ratios on application-to-grant and grant-to-registration as per the Absa Home Loan process
- Continuously explore and investigate all opportunities (e.g. Property shows, Auctions, Show houses, etc.) in order to increase sources of business and sales intake.
- Keep abreast of competitor activities by studying all available information (e.g. newspaper articles, Marketing campaigns) in order to proactively offer solutions to customers and sources.
- Provide superior customer service by proactively and timeously obtaining outstanding documentation to ensure complete applications
- Ensure that any query or complaint received from a customer is acknowledged and resolved as per laid down process.
- Ensure customer satisfaction by delivering outstanding customer service in line with the TCF (Treating Customers Fairly) principles which will result in increased sales and retention of Home Loans customers,
- Maximise on cross cell opportunities by way of Value added products such as Property Insurance, Life cover and New to Bank transactional accounts.
Education and Experience
- Required : National Certificate and NQF level 5 qualification
- Preferred : NQF6 Qualification in Business / Commerce
- Required : A minimum of 2 to 3 years in a Sales Roles.
- Preferred : A minimum of 2 to 3 years in a residential home loan finance role.
Knowledge & Skills:
- Sales & Customer Experience
- Property Finance knowledge
- Communication skills
- Entrepreneurial thinking
- Digital adoption
- Negotiation Skills
Remuneration
- A Fixed CTC Remuneration for months 1 to 4 and thereafter a reduced fixed CTC Remuneration with an aligned commission structure.
Education
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
End Date: March 24, 2026
Method of Application
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