Job Opportunities at Absa Group Limited (Absa)

Job Summary

• The CIB Internal Audit team is looking for a detail-oriented Transactional Banking Audit Manager. The CIB environment is a fast paced, dynamic environment with limitless learning opportunities.
• The role of the Transactional Banking Audit Manager is paramount in ensuring that Absa’s residual risk is managed adequately. Therefore, a good understanding of CIB products and previous audit experience in banking in a risk-based environment will be advantageous. The candidate must be able to analyze vast amounts of data in a meaningful way and manage their time effectively. Good communication skills (written and verbal) are crucial. Ability to manage multiple stakeholders, willingness to drive consensus and influence outcomes is also key. Further, the candidate must plan, execute and manage audit assignments in accordance with the Group Internal Audit Plan and relevant policies, procedures and quality standards.
• The Audit Manager is responsible for the quality of the audit work performed and the efficiency and effectiveness of the audit team.

Job Description
Key Accountabilities
Activities Associated with Audit Plan Delivery in line with stakeholder Value Proposition; Time and Budget
Audit Delivery

• Accountability for overall "project management" of the audit - planning/scoping, fieldwork and reporting - high quality and on time delivery. Ensure adherence to Quality assurance requirements and manage audit risk throughout the audit. Manage ongoing communication with audit stakeholders including control owners etc.
• Data analytics- all audits able to use data analytics, where possible.
• Planning documents ownership: review and approval of Planning Documents, 100% review of workpapers
• Review of audit issues and ensure appropriate level of quality prior to Head of Audit review;
• Drafting audit report or review of draft audit report if prepared by auditor and ensure appropriate level of quality prior to Head of Audit review;
• Clearance of audit report and issues with one level below Accountable Executive.
• Issue Validation - High quality and timely delivery of Issues validation.

Customer interaction and business monitoring:

• Manage relationships with senior stakeholders and participation at key Risk/governance committees to inform view of overall Transactional Banking Risk profile.
• Compilation of various Reporting packs.

Annual Audit Planning:

• Assist in formulation of the Portfolio Annual Audit Plan and contribution to the Transactional Banking audit plan.
• AL will be responsible for key Annual planning deliverables i.e. supply and demand calculations, resource scheduling, risk assessments.

Leadership / Culture / Values

• Demonstration of our Absa and IIA code of conduct values/behaviours in all aspects of work. Playing a positive role in contributing to the team effectiveness and high-performance culture.
• Team Player - Positive team engagement, helping build the desired culture for IA. Measure of success - all survey scores and feedback from stakeholders to be within target ranges, including Colleague Experience Survey (where colleague has played a positive role in influencing what needs to shift to create the desired IA culture).
• Timely adoption and role modelling of all new ways of work and enabling technology i.e. strategic initiatives/platforms/tools/solutions i.e. on effective date to ensure it supports implementation and embedment across function;
• Retention of talent and timely recruitment of approved roles and level of attrition within IA target range;
• Develop, Grow and Learn - Self and Team - Timely feedback on performance, development feedback, career development planning and training and L&D for self and team.

Strategic Initiatives

• Digitally and Technology enabled - contribution to the Digital Book of Work. Use of Tools and Technology in the portfolio.
• Stakeholder engagement model - aligned to IA overall principles for driving a profession, value adding, service oriented, digitallly savvy owner led stakeholder engagement approach for the portfolio.
• Brand, Positioning and Communication Initiatives
• Perform all other duties as reasonably assigned.

Role/Person Specification
Education And Experience Required

• B Degree (Commercial, Internal Audit, Risk, Accounting)
• B Degree Honours (Commercial, Internal Audit, Risk, Accounting)
• CA (SA), CIA, CISA or relevant qualification
• Relevant banking industry qualification (e.g. SA Institute of Bankers)

Essential:

• 7 years’ experience in Internal/External audit or commensurate experience in a major financial institution
• 7 years’ experience in risk-based auditing or risk/control activities.
• 3 years’ experience of managing a team

Preferred:

• Banking experience either gained through auditing or line management
• CIB exposure gained through auditing or line management

Knowledge & Skills:

• Understand control, regulatory & risk issues Level: Do without Supervision
• Ability to articulate complex issues clearly Level: Do without Supervision
• Displays good knowledge of key business processes Level: Do without Supervision
• Manage time, resources effectively Level: Do without Supervision
• Keep stakeholders & management up to date
• Industry and product knowledge
• Data Analytics understanding and application
• IT risks and controls understanding
• Project Change Management understanding

Competencies:

• Deciding and initiating action
• Planning and organizing
• Delivering results and meeting customer expectations
• Writing and reporting
• Commercial thinking
• Adapting and responding to change
• Persuading and influencing
• Creating and innovating

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• This role is a critical risk leadership role within ARO Retail & Business Banking (RBB). The role is instrumental in shaping the strategic direction of risk modelling, risk modelling capabilities and model risk management within the business unit. The role requires the incumbent to be a strong communicator and an adept stakeholder manger in order to articulate a clear risk story to a complex stakeholder network comprising of Group Risk, the multi-country risk teams, validators, auditors and regulators. Additionally, the incumbent will serve as a model risk subject matter expert in the business unit and advisor to the Chief Risk Officer (CRO ARO) and Country Risk teams, chair the business unit’s model forums as well as represent the business unit at model risk related Group forums.

Job Description

This role is a critical risk leadership role within ARO Retail & Business Banking (RBB). The role is instrumental in shaping the strategic direction of risk modelling, risk modelling capabilities and model risk management within the business unit. The role requires the incumbent to be a strong communicator and an adept stakeholder manger in order to articulate a clear risk story to a complex stakeholder network comprising of Group Risk, the multi-country risk teams, validators, auditors and regulators.  Additionally, the incumbent will serve as a model risk subject matter expert in the business unit and advisor to the Chief Risk Officer (CRO ARO) and Country Risk teams, chair the business unit’s model forums as well as represent the business unit at model risk related Group forums.

•  Provide thought leadership in analytical or modelling methodologies used in credit sanctioning, impairments, capital management and the Group’s planning processing to ensure such methodologies are fit for purpose.  Actively manage    and communicate  model risk across the model lifecycle for 9 countries across ARO into the Business Unit, Group Committees and external stakeholders,
• Key contributor to the development of technical standards and approaches adopted to estimate Impairment and Capital requirements for Retail Credit Risk and operationalisation.
• Ensure new products, customer relief programs, loan restructure programs and model modifications meet with IFRS 9 standards, SARB regulatory guidelines, the Group’s risk and technical accounting policies.
• Review and challenge the non-model ECL estimate that arises from troubled single names or sectors.
• Review and challenge the use of overlays (both management and technical model adjustments).
• Review and challenge the country’s bottom-up impairment forecasts that  inform the Group’s MTP process.
• Continuously keep abreast with changes from accounting bodies and regulators to ensure those changes are interpreted and implemented with collaboration with other centre support areas. 
• Defining and maintaining appropriate control processes and sign off of these financial controls for all items within own accountabilities as well as contributing to improving the control environment for retail credit risk.
• Triangulate approaches to /measurements for impairment, stress testing, capital and risk appetite to ensure alignment and consistency.
• Lead the Model development and the  Portfolio Analytics teams.
• Plan, design and resource model development activities to ensure model development capabilities are fit for purpose.
• Develop, maintain and communicate the model and analytics related book of work.
• Lead model risk management in the Business unit and ensure adherence to Group’s model risk and model implementation policies.
• Ensure the Groups model inventory and model documentation are informed and maintained.
• Management and closure of all internal validation units, internal audit and external audit findings related to model risk management.
• Actively manage resourcing for model implementation and validation to keep model owners abreast of delivery timelines.
• Drive ownership of models, analytical strategies into each of the country teams as well as relevant centre colleagues.
• As a sme, recommend required capability and motivate for required resources (own or others) to develop and implement models in the business unit.
• Manage credit technical aspects (ECL calculations and related models ) of the internal and external audit engagements.
• Additionally build out key stakeholder (internal and external) communications and reporting across model risk activity within the ARO retail modelling portfolio.
• Ability to manage a large contingent contractor workforce.
• Ability to keep abreast of macro and operating environments across multiple geographies.
• Build a trust advisor relationship with country CROs/CDDs as well as Group finance on matters related to ECL technical calculations and model technical matters.

The role operates in the space where Risk, Finance Business and Treasury meet and as such is a highly complex and technical role.It is a key relationship role with the individual Retail businesses and ABSA Group Risk, as well as to the Finance function in communicating capital and impairment trends and performance within risk appetite. It is also central in communicating to and engaging with internal senior management (Group Risk, BU CEOs / CFOs) regarding impairments, capital and stress testing as well as with External Audit.

Role / Person Specification 

Education and Experience Required 

• Bsc-degree Honours or B.Com Honours. MBA or a related NQF Level 9 equivalent qualification a strong advantage.
• (10+) years’ experience in the Banking sector which must include proven experience, preferably with international exposure and having worked in multiple locations/ countries. 
• (10) years’ experience in managing a large Control or Operations environment. 
• (8) years’ experience on a senior management level in a large corporate.  

Knowledge & Skills:

• Technical knowledge of IFRS 9 ECL calculations and standards, stress testing in banking environment, model development, model risk measurement,  capital (Regulatory & Economic) calculations. 
• Communication skill and  ability to influence senior stakeholders and build strong partnerships.  
• Proven leadership. 
• People management experience and ability to develop a high-performing team   
• Knowledge of Retail Banking  
• Excellent understanding of mobile and  retail  risk  and controls management  
• Technical knowledge of model development and implementation across the credit life cycle  

Competencies: 

• ​​Analysing​ 
• ​​Adapting and responding to change​ 
• ​​Coping with pressures and setbacks​ 
• ​​Formulating strategies and concepts​ 
• ​​Deciding and initiating action​ 
• ​​Delivering results and meeting customer expectations​ 
• ​​Leading and supervising​ 
• ​​Working with people​ 

Education

• Bachelor Honours Degree: Business, Commerce and Management Studies (Required)

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Job Summary

• Short Term Insurance, RE5 certificate, minimum 150 FAIS credits, Underwriting Personal Lines at least 2 years experience. Administrative and operations support.Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

Job Description

• Short Term Insurance, RE5 certificate, minimum 150 FAIS credits, Underwriting Personal Lines at least 2 years experience. Administrative and operations support: Provide administrative underwriting and operations support against standard operating procedures | Ad Hoc duties: Provide support to customers and team as required to ensure team performance on an ongoing basis | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards

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Job Summary

• An exciting opportunity is available in the CIB Transactional Banking team for a Solution Specialist. The Solution Specialist will be responsible for providing transactional solutions to clients, working closely with relationship managers and other stakeholders to grow the transactional banking revenues and balance sheet. This role will handle large and intricate transactions involving transactional banking products and contribute to the development of the transactional banking strategy. In this role, you will also gain "new to Absa" business and penetrate identified top-tier clients resulting in incremental income/profit by working to deliver comprehensive transactional banking solutions across all areas of the working capital cycle. Adding value in every interaction while being conscious of expanding prospects for other areas within the Absa product set (e.g., Funding, FX, Retail Banking, etc.). This role is a Pan-African role, with responsibility for all markets in which Absa has a presence. To work closely with other areas of the Absa client-facing teams to develop business initiatives to identify new and cross/up-sell opportunities (including but not limited to the Coverage, Product, International TxB Sales and/or In-Country Sales teams).

Job Description

Key Accountabilities

• Leverages strong knowledge of product portfolio to proactively address potential customer objections.
• Identifies non-traditional/novel opportunities for customers to use bank’s products
• Anticipates customer roadblocks before they occur and develops strategies to overcome them effectively to keep deals moving through the pipeline
• Lays out a vision for how the customer can improve their business with the bank and provide evidence of the ROI
• Quantifies value in terms of resolving an unrecognised problem or need, or costs of inaction
• Comfortable combining disparate products into creative solutions that fulfil the needs of unrecognised opportunities
• Moves stalled deals forward by investigating obstacles and developing innovative strategies to overcome them
• Thoroughly identifies and analyses customer’s stated needs to map appropriate solutions
• Feeds customer input back into product development teams
• Comfortably navigates negotiations, expanding the number of negotiables to maintain leverage
• Recognises when a deal is unprofitable or unlikely, and is willing to walk away
• Constantly builds support for ideas, ensures everyone knows what they need to do and why it is important
• Makes connections between broader economic factors and the customer's growth path or value prop that better position the bank's capabilities

Education and Experience Required

• A minimum of a Bachelor degree, or NQF equivalent
• Post Graduate degree (NQF Level 7) will be advantageous
• 3 - 5 plus years of product and/or Banking experience.
• Excellent working knowledge of client accounting and Treasury Management operating systems and how our services interface with them.
• Excellent knowledge of Cash Management to ensure one can provide sound advice and specialised solutions to the client and gain the position of trusted adviser.
• Proven track record in significant client acquisitions, demonstrating clear solutions and structuring skills
• Proven track record in leading and executing a significant deal acquisition across multiple stakeholders, products and/or geographies
• Ability to become a strategic partner to our chosen clients
• Additional product skills beyond Cash Management, e.g., Trade, Working Capital and knowledge of Africa, would be an advantage

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• Formulate tactical strategy and associated delivery plans related to single practice areas. Ensure proactive integration and operational tactical enhancement.

Job Description

• People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development.
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, as well as quality standards.
• Business Management: Manage the levels of performance and service standards that need to be achieved by translating the Business Unit’s strategy into achievable objectives and contracting these through the Performance Development process for the team.
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
• Customer Experience: To provide service excellence and achieve customer satisfaction.

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

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Job Summary

• To provide specialist advice and support in sales support, enabling the provision of sound claims assessment expertise.

Job Description

Sales Planning and Management:

• Building and optimising sales strategy and plans, in line with business view to continually deliver to business performance ensuring that business meets or exceeds the forecasted targets.

Sales activation and campaigns:

• Ensure that the operational management teams are thoroughly briefed through engagement prior to the commencement of new campaigns.
• Address their concerns adequately.

Development and maintenance of relationships:

• To develop and maintain sound relationships between Retail Transactional Product, Segment, Niche Markets, Sales and Services (Branch), Digital, Private Bank and 3rd parties to ensure support of Sales Commercialisation & Business Development

Trade Tools for business enablement:

• Providing support across Sales channels with the relevant training tools to drive awareness, understanding and sales

Management of training development and delivery:

• Manage the sales needs and requirements of Sales and Services from needs analysis and development through to training delivery and implementation

Education

• Bachelors Degree and Professional Qualifications: Financial Planning (Required)

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Job Summary

• ABSA Capital Electronic Trading Support Desk is looking for an experienced Applications Support Engineer to support the Executing Platforms in our estate.
• In this position, an in depth understanding of Technology and Business concepts will be needed.

Job Description

Responsibilities

• Monitor, deploy and support sophisticated front-office trading systems
• Interact with Traders, Front, Middle + Back Office Staff, including Development, Application Support and Infrastructure Teams
• Perform regular system checks
• Troubleshoot and restore system processing in event of incidents and issues.
• Handle service requests and queries
• Perform proactive maintenance
• Support Application deployment to Production Services
• Perform and assist with all Disaster Recovery Plans

Required Skills & Experience

• 2-5 years previous experience in a customer support role.
• Experience working in FinTech or related field.
• Excellent written and verbal communication skills.
• Proactively assign, manage and prioritize relevant support tickets on the ticketing queue using ServiceNow
• Ability to read and analyze application logs to escalate to Development Teams and Vendors
• Ability to take ownership and become Subject Matter Expert
• Proactively document any knowledge on Confluence
• Understanding of networking fundamentals and experience in diagnosing connectivity issues.
• Understanding and experience working with messaging protocols (MQ, FIX).
• Strong attention to detail, self-management, initiative, discipline, and follow-through.
• Exceptional problem-solving ability to provide root cause analysis of problems and workarounds
• Ability to work flexible hours to meet client demands.

Preferred Skills, Experience and Qualifications

• Experience of working in a high pressure environment and deliver in tight deadlines
• Trading support experience/exposure to trading protocols  (FIX is a plus)
• Experience working with both Windows Server and UNIX/Linux OS’
• Service Management/ITIL knowledge.
• Competent with SQL & Oracle

Education

• Bachelor's Degree: Information Technology