Job Opportunities at Accenture

Role Overview: 

• As a Data Architect, you will design and define data requirements, models, and structures to optimize application performance and ensure seamless data integration.
• You will act as a Subject Matter Expert (SME) in Data & AI , influencing decisions and providing solutions that apply across teams. This role requires strategic thinking, technical expertise, and strong stakeholder engagement skills, particularly in mining or related industries. 

Key Responsibilities: 

• Develop and implement innovative data strategies to enhance application performance. 
• Design data models, structures, and storage solutions aligned with enterprise architecture principles. 
• Collaborate with cross-functional teams to ensure data integrity, consistency, and governance. 
• Establish and enforce data governance policies and procedures. 
• Identify and resolve data-related challenges across projects. 
• Stay abreast of advancements in data architecture and emerging trends. 

Competencies: 

• Strong problem-solving abilities and decision-making influence across teams. 
• Ability to lead and define the data scope within an enterprise architecture framework. 
• Excellent communication and collaboration skills with senior stakeholders. 

Qualification

• Master proficiency in Data & AI . 
• Strong expertise in Data Access, Data Architecture Principles, Data Taxonomy, and AI processes. 
• Proven experience in data modeling, defining data requirements, and implementing governance frameworks. 
• Preferred certifications: TOGAF and relevant data certifications (e.g., DAMA or equivalent). 
• Exceptional stakeholder engagement and advisory skills. 
• Experience in the mining industry or large-scale enterprise projects is highly advantageous. 

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Responsibilities include:

• You coach client analysts and line managers, sharing your skills and building relationships across the client site, using your network to ensure improvement plans are firmly based on the real-world clients operate in
• Your key responsibility is to provide rigor and accuracy to the improvement effort.  As the chief source of insight based on the data you work with, you facilitate the prioritization of improvement opportunities, and use root cause analysis to help resolve day-to-day issues with implementation
• You directly support client Idea owners, providing technical and analytical support to ensure improvement ideas are successful
• You recognize when ideas are under or over-performing relative to expectations and you’re the primary source for validating the benefit stream generated by these ideas.
• You draw on and develop your leadership skills to help build the client organization's “wiring”, to ensure the improvement effort is sustained by a culture of continuous improvement; by doing this, you ensure that our methodology becomes part of way your client does business, long after the engagement is finished

Qualification

What you will need to become a member of the Partners in Performance consulting team:

• Undergraduate degree from a top-tier university, with excellent results (distinction average)
• Excellent problem-solving skills, including analytics
• Demonstrated passion for results
• Must be fluent in English
• Excellent communication skills, including ability to respond clearly to hard questions under pressure, and to use visual tools without assistance to assist in communicating insights
• Above average knowledge of PowerPoint and Excel
• Candidates will be assessed for the role they applied for. Based on their skills and experience, they may also be considered for other relevant opportunities within Accenture.

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Job Description

Job Description: SAP S4 Plant Maintenance (EAM)

• Qualified candidates will work on SAP for Plant Maintenance implementation and support projects.  This position’s primary function is to provide applications and solutions consulting to the customer and project team by understanding, analysing and translating those requirements to enhance, support and facilitate effective solutions through either configuration or team development.  
• Typical implementation project scope includes; preventative & planned maintenance solutions, corrective maintenance solutions, repair and refurbishment solutions, resource management solutions, master data management scope and content.

Responsibilities:

• Provide clients with full life-cycle project implementation consulting expertise including assessments, blueprinting, system build, testing and go-live stabilisation.
• Prepare and facilitate assessment/blueprint workshops to analyse clients’ business requirements. Consultant must be able to explain business reasons for utilising functionalities and transform them into business SAP best business practice.
• Write detailed functional mapping to SAP applications, functional gap analysis, detailed blueprint design and process documentation and detailed functional specifications for any custom development. This includes integration points with other SAP modules such as MM (Materials Management), CO (Controlling), PM (Plant Maintenance) and PS (Project Systems), etc.
• Prepare summary level presentations and facilitate future state system design and process workshops to obtain client acceptance.
• Perform and/or oversee; configuration of SAP applications, creation of positive/negative unit test scripts, and execution of unit tests.
• Train client staff on design, application functions and configuration.
• Create and/or support creation of integration/user acceptance test scenarios and scripts as well as facilitate and provide direct support for user testing.
• Create and/or support creation of cutover plan and scripts as well as facilitate and provide direct support for production migration and go-live stabilisation.
• Provide status updates on assigned work to management and, when required, act as a project manager on small to medium-sized projects.
• Perform in cross-functional team environments where strong interpersonal communication skills are essential. In certain situations teams may be geographically diverse or involve other implementation consulting partners.
• Assume primary internal responsibility for the successful implementation under hard and fast deadlines.

Qualifications

Minimum Requirements:

• SAP implementation experience required. Project references must be verifiable.
• Lead consultant role for at least five (5) full life-cycle implementations including all phases (blueprint, configuration, training, cut-over and post go-live support.
• SAP S/4 relevant experience (not just ECC).

Essential Skills:

Business Knowledge:

• Must have experience in working in a Plant Maintenance environment.
• Business knowledge and process design skills.
• Good familiarity with business processes relating to mining / automotive/ oil industry.

IT Knowledge:

• Configuration and customising as per the best practice of SAP Plant Maintenance, with SAP S/4 experience essential.
• Must be familiar with Fiori and it’s use in the PM context.
• Configuration entire logistic master data: PM Materials, Assembly, Serial Number, BOM, Maintenance Task List, Measuring Point, Counters, PM Work Centers, and Maintenance Plans.
• Configuration of Breakdown Process, Corrective Maintenance Process, Performance Based Preventive Maintenance Process, Time Based Preventive Maintenance Process, Refurbishment Process, External Service Management Process, Calibration Process.
• Should have knowledge of RICEFW - working knowledge on creation and the use of uploading tools like LSMW's.
• Business Process Integration with MM, CO, FI & QM modules.
• Interfacing with SAP third party systems i.e. Prometheus, Primavera and a knowledge of IDOCS.
• Baseline understanding of full SAP ERP and related SAP software.
• Expertise in implementation project life-cycles including; blueprinting, configuration, testing, cut-over and go-live support.
• Knowledge of SAP project management methodology.

Minimum Requirements:

• SAP implementation experience required.  Project references must be verifiable.
• Lead consultant role for at least five (5) full life-cycle implementation including all phases (blueprint, configuration, training, cut-over and post go-live support.
• SAP S/4 relevant experience (not just ECC).

Essential Skills:

Business Knowledge:

• Must have experience in working in a Plant Maintenance environment.
• SAP EAM S/4 HANA Cert also to be an advantage
• Business knowledge and process design skills.
• Good familiarity with business processes relating to mining / automotive/ oil industry.

IT Knowledge:

• Configuration and customizing as per the best practice of SAP Plant Maintenance, with SAP S/4 experience essential.
• Must be familiar with Fiori and it’s use in the PM context.
• Configuration entire logistic master data: PM Materials, Assembly, Serial Number, BOM, Maintenance Task List, Measuring Point, Counters, PM Work Centers, and Maintenance Plans.
• Configuration of Breakdown Process, Corrective Maintenance Process, Performance Based Preventive Maintenance Process, Time Based Preventive Maintenance Process, Refurbishment Process, External Service Management Process, Calibration Process.
• Should have knowledge of RICEFW - working knowledge on creation and the use of uploading tools like LSMW's.
• Business Process Integration with MM, CO, FI & QM modules.
• Interfacing with SAP third party systems i.e. Prometheus, Primavera and a knowledge of IDOCS.
• Baseline understanding of full SAP ERP and related SAP software.
• Expertise in implementation project life-cycles including; blueprinting, configuration, testing, cut-over and go-live support.
• Knowledge of SAP project management methodology.

Qualifications

• A bachelor's degree in industrial engineering, business administration or applicable work experience would be advantageous

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Role Purpose

• The SAP BPC Embedded Manager is responsible for leading the design, implementation, and support of SAP BPC Embedded solutions on SAP BW/4HANA or SAP S/4HANA.
• The role combines solution ownership, team leadership, stakeholder management, and delivery governance to ensure planning, budgeting, forecasting, and consolidation solutions meet business objectives.

Key Responsibilities

• Lead end-to-end SAP BPC Embedded implementations, upgrades, and enhancements
• Own solution architecture and ensure alignment with SAP best practices and enterprise standards
• Drive design of planning and data models, business rules, allocations, and workflows
• Ensure integration with SAP BW/4HANA, S/4HANA
• Manage and mentor SAP BPC consultants

Stakeholder & Client Management

• Act as primary point of contact for business stakeholders and senior leadership
• Translate business planning and finance requirements into technical solutions
• Facilitate design workshops and solutioning
• Manage expectations, risks, dependencies, and escalations

Governance, Quality & Risk Management

• Ensure delivery governance, documentation, and sign-off processes are followed
• Oversee testing cycles (unit, SIT, UAT) and deployment activities
• Ensure solutions are secure, scalable, and performance-optimised
• Advise on transition strategies from legacy planning tools. Have knowledge of SAP BPC roadmap strategy

Technical Skills

• Strong hands-on experience with SAP BPC Embedded
• Solid understanding of SAP BW / BW/4HANA data modelling (aDSOs, Composite Providers, Queries)
• Experience with SQL, FOX, ABAP for BW, and planning functions
• Integration experience with SAP S/4HANA Finance

Functional Skills

• Strong knowledge of financial planning, budgeting, forecasting, and consolidation
• Understanding of finance concepts (P&L, Balance Sheet, Cash Flow)
• Ability to bridge finance and technical teams effectively

Leadership & Soft Skills

• Strong communication and stakeholder engagement skills
• Delivery-focused with excellent problem-solving ability
• Comfortable engaging at senior management and executive level

Experience

• 10+ years SAP BPC experience
• 7+ years hands-on SAP BPC Embedded experience
• 5+ years in a lead or manager role

Qualifications

• Bachelor’s degree in information systems, Finance, Accounting, or related field
• SAP certification(s) in BPC embedded

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Role Purpose

• The SAP BW Lead consultant will be responsible for leading the design, delivery and support of the client reporting requirement using SAP BW on HANA or SAP BW4HANA.
• The role requires extensive technical experience with team leadership and stakeholder engagement skills.
• Ensuring governance, high-quality analytics outcomes aligned with business strategy.

Key Responsibilities

• Design, develop, and maintain SAP BW data models (Info Providers, ADSOs, Composite Providers, Info Objects)
• Own solution architecture and ensure alignment with SAP best practices and enterprise standards
• Develop and optimize ETL processes using BW transformations and DTPs
• Monitor, troubleshoot, and resolve data load and performance issues

Stakeholder & SLA Management

• Work closely with business users to gather reporting and analytics requirements
• Collaborate with functional teams like FI, CO, EAM, PS etc. for requirement gathering
• Manage expectations, risks, dependencies, and escalations

Governance, Quality & Risk Management

• Ensure delivery governance, documentation, and sign-off processes are followed
• Oversee testing cycles (unit, SIT, UAT) and deployment activities
• Ensure data accuracy, consistency, and compliance with governance standards
• Advise on transition strategies for SAP BW. Have knowledge of SAP BW roadmap strategy

Technical Skills

• Strong hands-on experience with SAP BW or BW/4HANA
• Solid understanding of SAP BW / BW/4HANA data modelling (aDSOs, Composite Providers, Queries)
• Experience with SAP extractors, ODP, SLT, or flat file loads
• Knowledge of ABAP routines and HANA Modelling

Functional Skills

• Solid understanding of data warehousing concepts and data modelling
• Strong analytical and problem-solving abilities
• Knowledge of ABAP debugging (reading/debugging standard code)

Leadership & Soft Skills

• Strong communication and stakeholder management skills
• Delivery-focused with excellent problem-solving ability
• Team leadership qualities

Experience

• 10+ years of hands-on experience on SAP BW on HANA /SAP BW4HANA
• 5 years’ experience as team lead
• Delivered multiply full lifecycle implementations
• worked on S4HANA data sources as well as non-SAP

Qualifications

• Bachelor’s degree in information systems, Computer Science, or related field
• SAP BW certified

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HERE'S WHAT YOU WILL NEED:

Key Responsibilities:

• Act as the application functional consultant to provide expertise on SAP SCM/Ariba related modules.
• Demonstrate expertise in SAP MM modules, SAP Ariba Upstream and Downstream modules.
• Oversee integration between SAP Ariba and S4/Hana.
• Manage interfaces (CIG), IDocs, cXML payloads and Master data components across the SAP SCM/Ariba landscape.
• Facilitate and conduct workshops with business teams, working collaboratively with the client to determine business requirements
• Translate business requirements and propose configuration or development to address identified gaps.
• Organize and prepare own/team work effectively to facilitate proactive resolution of problems.
• Manage capacity of own/team assigned to open tickets from business.
• Manage capacity of own/team assigned to open tickets from business.
• Manage KPIs and SLA breaches, and compile evidence of causes of breaches in SLA.
• Work with multiple teams to deliver complex integration project solutions and support day to day production issues.
• Troubleshoot and recommend solution for addressing the complex functional and configuration issues, incidents and service tickets raised.
• Manage the prioritisation of enhancements and change requests from business.
• Coordinate Quarterly SAP release testing of new features released by SAP.
• Identify optimization initiatives/projects and support the initiatives/projects.
• Document and update functional and technical system design specifications.
• Conduct impact analysis to ensure tickets are categorised appropriately and accordingly prioritised.    
• Conduct escalation & incident management. Act as primary point-of-contact for critical incidents, drive Root cause analysis (RCA) and reporting to relevant stakeholders.
• Support test planning and execute system component testing and work with multiple teams to execute integrated end-to-end testing.
• Provide advisory services by understanding SAP best-practices to enable innovative solution delivery for our clients
• Execute a client facing role with various stakeholders and provide onsite support as required by different project engagements
• Communicate effectively and provide accurate status of project deliverables, mitigating risk and escalating issues as required
• Promote client satisfaction and build strong client relationships

What skills & experience are we looking for?

Must have

• 5 - 8 years of SAP experience
• Minimum two-years implementation experience in Ariba or other leading Source to Pay platforms
• Minimum 2 years team lead experience
• SAP Solution manager / ITSM experience
• SAP S/4 Hana and Ariba integration
• SAP S/4 Hana and Ariba configuration administration

BONUS POINTS IF YOU HAVE:

• Advanced proficiency in Ariba P2P.
• Advanced proficiency in SAP Ariba Contracts.
• Advanced proficiency in SAP Ariba Sourcing.

Qualification:

• Advanced proficiency in SAP Ariba.
• A minimum of 4 years of experience in relevant related skills.
• Bachelor's Degree in relevant field of studies.

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Job Description

Job Description: SAP Senior Basis and Technical Architect

• Qualified candidates will work on SAP implementations and support projects. This position’s primary function is to provide applications and solutions consulting to the customer and project team by understanding, analysing and translating those technical and basis requirements to ensure an optimal SAP environment.  
• Seeking highly motivated professionals with excellent personal and communication skills and strong experience with SAP to work as a Senior SAP Basis and Technical Architect.

Responsibilities:

• Strong hands-on implementation and support experience working with latest releases for SAP ECC, CRM BI, HANA and BW, Solution Manager with SQL server on Windows clustered environment.
• Essential to be capable of deriving an SAP Roadmap for the IT Landscape and provide technical inputs on Best Practices and Recommendations for IT Transformation and Digital Enablement.
• Lead technical resource, who works closely with IT and key business thought leaders to ensure delivery of robust solution throughout the organisation.
• Define and drive a current and future state architectural BASIS roadmap that ensures that all initiatives are aligned with the goals of the business and projects are completed with the highest level of quality.
• Strong knowledge of multi system landscape architecture and integration aspects between heterogeneous system technologies (Global focus desired), in the areas of build and support for ECC, Ariba, Webmethods, HCM, BW and HANA.
• SAP Netweaver administration and technical core tasks including SAP software installation, upgrade, applying Support Packages, patches and fixes, installation of add-on software components, workload analysis, etc.
• Supports the technical implementation of the SAP system landscape as it evolves (i.e., development, test, staging and production) with In-depth knowledge in the SAP technical areas.
• Design, implement, monitor and optimise SAP landscapes and dependent technologies. Monitors and tunes system performance and workload. Manage and performs system refreshes; participates in the scheduling of refreshes as requested.
• Identifies needed system corrections and enhancements and recommends changes. Applies advanced system management principles, concepts and techniques.
• Evaluates and recommends new hardware, software, tools and utilities within the SAP environment. Understanding the customer’s current and future requirements and developing relevant solutions. Ensuring agreed solutions are implemented correctly and on time.
• Provides subject matter expertise in technical and process discussions.
• HANA Administration and S/4 on HANA administration is a must.
• Must have Production Support Experience.
• Must have implemented and supported SAP S/4 2020.
• Must have experience with handling on premise as well as on cloud hosting.
• Must have Exposure to supporting large SAP database implementations and optimisation thereof.
• Must have experience in Disaster Recovery, High Availability and Archiving Solutions.
• Team player with good inter personal, communication, problem solving and facilitation skills.
• Committed individual who is self-motivated, deadline driven and results orientated.
• Must be able to manage across project and support Technical Basis teams.
• Strong SAP experience in analyzing, designing, proposing, and delivering SAP Technical Architecture Solutions on public and private cloud.
• Good to have exceptional skills in Data Collection, Analysis and Representation.
• Essential to have experience in SAP Cloud Solutions Technical Presales with Real-Life Solutions involving SAP Hardware Sizing and SAP Landscape Designing.
• Understanding of Architecting S4 implementations and conversions.
• Selecting the appropriate Public/Private cloud service based on compute, data, or security requirements.
• Identifying appropriate use of Public/Private cloud operational best practices.
• Must have strong knowledge on migrating and operating SAP on Azure Cloud Infrastructure with a Platform as a Service model.
• Experience in S/4HANA Conversion (1709, 1809, 1909), OS/DB Migration, Installation, Patching, Upgrade, System Copy.
• Experience in HA and DR setup for HANA system and other databases.
• Define and drive the realization of best in class enterprise BASIS architecture implementation and support.
• Supports the technical implementation of the SAP system landscape as it evolves (i.e., development, test, staging and production) with In-depth knowledge in the SAP technical areas.
• Design, implement, monitor and optimise SAP landscapes and dependent technologies. Monitors and tunes system performance and workload. Manage and performs system refreshes; participates in the scheduling of refreshes as requested.

Minimum Requirements:

• Prior SAP implementation and Basis/Technical Architecture experience required.  Project references must be verifiable.
• Lead SAP Basis and Technical Architect role for at least ten (10) full life-cycle implementations including all phases (blueprint, configuration, training, cut-over and post go-live support).
• SAP S/4 relevant experience (not just ECC).

Essential Skills:

Business Knowledge:

• Good familiarity with business processes relating to mining / automotive/ oil industry.

IT Knowledge:

• Understanding of SAP Best Practices.
• Past Basis configuration and customising experience as per the best practice of SAP, with SAP S/4 experience preferred.
• Must be familiar with Fiori and its technical requirements and optimisation.
• Baseline understanding of full SAP ERP and related SAP software.
• Experience / Certification in SAP S4 Basis is beneficial.
• Experience in leading Basis teams.
• Comprehensive knowledge and practical experience of IT architecture in the SAP context.
• Several years of professional experience as a SAP Basis and Technical architect (SAP-HANA, SAP-ERP, ABAP platform, SAP-HANA, Fiori)
• Strong analytical skills and ability to learn independently and have enthusiasm to teach others in a technical and organisational topic.
• Demonstrate leadership in general: ability to identify priorities, be decisive, ability to lead strategic topics on a global basis, convince others

Qualification

• A bachelor's degree in engineering, Business Administration or applicable work experience would be advantageous.
• Experience Required- 10-15 years.

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Job Description

• The ideal candidate should have excellent problem solving ability and programming skills in Java, with an affinity for architecting and development of solutions to customer requirements.
• The ideal candidate will be able to contextualise business requirements, take ownership and responsibility for tasks assigned, contribute to design sessions, complete development within time deadlines and budget, delivering quality work with minimal rework.
• Basic knowledge in E/E (control units, diagnosis, vehicle electrical system access)
• Knowledge and passion for development of complex, robust and production critical IT software systems, located in plant dedicated DC’s or Edge DC’s and in public cloud
• Experience with VM and cloud software development cloud
• Proficiency in network, distributed and concurrent programming
• Strong troubleshooting and performance tuning skills, including load testing capabilities
• Experience as a Java full stack software developer.
• Excellent programming skills in Java, Java GUI, Java Web techniques / Angular / JavaScript / REST, MicroProfile, Spring Framework and the Quarkus Framework
• Very good programming skills with web technologies (Angular, HTML, CSS, JavaScript) and Python
• Proficiency in using Docker and Kubernetes for container orchestration.
• Excellent and experienced knowledge in Cloud technologies (Azure cloud architecture, Quarkus, IaaC, Docker, Kubernetes, Cloud Networking, Cloud Security, MongoDB)
• Experience in setting up and managing CI/CD pipelines.
• Experience of enterprise IT operations and support of production critical applications and systems
• Experience in agile software development, CI/CD using Maven, Gradle, Junit and SonarQube.
• Experience in agile software Project Management (Scrum, Jira)
• Experience with the tools: Terraform, IDE (Eclipse or IntelliJ IDEA), GIT & GitHub
• Experience in IT security, especially in developing secure cloud applications and general network security.
• Experience with Splunk Enterprise development and configuration. Splunk certification is advantageous
• Experience in Ticket-Reporting Systems (e.g. ITIL)
• Innovative & Independent with good problem-solving skills

Qualification

• B.Sc IT / Computer Science or equivalentHonours Advantageous
• 5+ years development on Java based solutions.
• Exposure and experience within other development languages and platforms, specifically Java and knowledge of cloud technologies, as well as knowledge of development methodologies (Waterfall, Agile, etc)
• Experience in both front end and back end development.
• Any experience in the automotive industry is useful
• Any experience with integration tools is useful
• Gauteng-based, with head office at Waterfall Corporate Campus
• Willing to travel to clients with own car.

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Job Summary:

• Human Resources is involved in every part of Accenture's organization and Human Resources activities fall into roughly three categories: Talent management, including workforce planning, recruiting, career management, performance management, capability development, scheduling and rewards; Employee engagement, which focuses on people satisfaction and employee and alumni relations; and Human capital efficiency, which focuses on HR strategy, the operating structure, HR technology, HR service delivery and internal controls.

Key responsibilities include:

• Lead teams in architecting & building future-proof, agile, and resilient organization and operating models which embrace the future of work
• Help teams pinpoint the best solutions to meet the unique Business strategy, market, and organizational needs of clients
• Use data and analytics to drive insights that shape end to end client solutions
• Earn the trust of leaders at client organizations, and partner with them to create strategic solutions at the intersection of people, organization, business, and technology
• Design Transformational Change Strategies and Programs
• Co-create and support enterprise-wide, enduring, and personalized digital talent and learning strategies
• Work with clients to take a scientific and evidenced based approach to develop and test your hypothesis
• Understand business drivers and cultural/organizational dynamics and lead effective organizational diagnosis to understand the root causes of organizational issues.
• Apply behavioral tools to assess the impact of change on organizations, using assessments of organizational culture, performance, engagement, and readiness for change
• Manage identification of required leadership/stakeholder attributes and articulate the importance effective leadership that is responsive to organizational needs
• Lead authentically and with a people-first mindset that fosters inclusivity and celebrates diversity. Mentor junior members of the team, providing them with experiences to continually learn and grow
• Manage and support business development efforts, including Statements of Work (SOW), proposal development, and client presentations
• Contribute to practice development initiatives including culture building, internal community involvement, capability development, recruiting, and whitepapers.

Qualifications:

Minimum of 8 years of experience in four or more the following areas:

• Operating Model Design / Organization Design / Organization Analytics
• Transformational Change Management
• Talent & Workforce Analytics
• Strategic Workforce Planning
• Enterprise Transformation
• Mergers & Acquisitions
• Human Capital Strategy
• Talent & Workforce Analytics
• Talent Management Lifecycle / Talent Development and Learning / Talent Transformations
• Digital and Cloud Workforce Transformation
• Leadership Development & Culture Transformation
• Leadership and Culture Assessments, Tools and Diagnostics
• Design Thinking
• Minimum of 4 years of consulting experience or equivalent
• Bachelor's degree

​​​​​​​Bonus points if:

• MBA or graduate-level degree in related field
• Background in individual and/or organizational psychology, behavioral science or clinical psychology
• Strong organization and workforce analytics skills (e.g., individual and organizational assessments)
• Experience with using a scientific approach (i.e., hypothesis, test, measure, iterate) to test behavior change initiatives
• Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Visio)
• Proficiency with data visualization applications (Tableau, PowerBI)
• Experience with implementing Digital Learning solutions (AR/VR/XR)
• Strong organizational and analytical skills