Job Opportunities at BCX

Key Deliverables / Primary Functions

• Formulate and implement a strategic plan that accounts for current and future market forces and movements.
• This must include operational milestones that drive the company to achieve its strategic objectives.
• Provide thought leadership and embed a culture of innovation through leveraging intellectual property and facilitate strategic innovation within the sales environment.
• Establish and enhance relationships with strategic customers and partners, with the aim of creating market dominance.
• Ensure a customer and sales orientated mind set is implemented.
• Drive customer experience improvement
• Responsible for the management and effectiveness of all processes, including the identification and mitigation of strategic risk.
• Design and execute on the sales plan.
• Manage sales activities to meet agreed targets and corporate objectives with the agreed budgets.
• Ensure data quality and integrity on Salesforce is kept at the agreed levels.

Core Functional Skills & Knowledge

• Relationship Building
• Account Planning & Management
• Customer Focus
• Sales Pipeline Management
• Sales Strategy

Minimum Qualifications

• NQF 6: 3 year Degree/ Diploma/ National Diploma in Commerce or Sales/Marketing
• OR NQF 4: Grade 12
• Additional Education -Preferred /Advantage

Experience

• 3 Years’ experience in Account Management Role

Or

• 5 Years’ experience in Account Management Role

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Key Deliverables / Primary Functions

• Create, coordinate and complete shipments of goods between the Business Unit, vendors and branches.
• Negotiate preferred pricing and maintain margins prescribed by the Business Unit.
• Transact with suppliers, freight companies and other service providers.
• Track inventory levels and ensure accuracy of records.
• Coordinate between Procurement team and suppliers for product information and arrange movement of goods.
• Support with maintenance of logistics policies, procedures, support plans and similar data.
• Review and analyse program effectiveness, suggest and execute on time improvements and corrective actions.
• Monitor and report on supply chain performance metrics, such as cost savings

Core Functional Skills & Knowledge

• Decision Making
• Customer Service
• Analytical and Problem Solving
• SAP Warehouse Management

Minimum Qualifications

• NQF 6: 3 year Degree/ Diploma/ National Diploma in Supply Chain Management
• OR NQF 4: Grade 12
• Additional Education -Preferred /Advantage

Experience

• Minimum of 3 years’ experience in a procurement role

Or  

• If only Grade 12 (NQF 4), then 5-years’ experience in a procurement role

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Key Deliverables / Primary Functions

• Develop Service Level strategy for the BCX Group.
• Maintain and enforce Contracting and SLA related Standards, Policies and Procedures used within the BCX Group.
• Provide high level support to sales teams to satisfy customer needs. 
• Negotiate Complex and Standard Contracts /SLAs to agree on best possible deal, SLA, solution, and pricing. 
• Build strategic relationships with all stakeholders (internal and external).
• Manage Breach, Service Level and Service Credit risk awareness within the BCX organisation.
• Implement contracting efficiencies.
• Perform analyses/ special studies to keep up to date with market requirements and new trends.
• Respond to RF”X”/Tenders and unsolicited proposals.
• Lead team of contracting specialists and ensure targets are met

Core Functional Skills & Knowledge

• Business Negotiation
• Contract Management
• Impactful Communication
• Stakeholder management
• Team Management

Minimum Qualifications

• NQF 6: 3 year Degree/ Diploma/ National Diploma in Business/ Commerce or Law
• OR NQF 4: Grade 12
• Additional Education -Preferred /Advantage

Experience

• At least 5 years’ experience in contract management.  
• Experience in the ICT industry would be advantageous

Or

• If highest grade is grade 12 At least 7 years’ experience in contract management.  
• Experience in the ICT industry would be advantageous

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Key Deliverables / Primary Functions

• Manage change, constantly reviewing design and responding to optimisation changes  
• Monitor and control the network to ensure its day to day stability  
• Manage problems and assist with support functions  
• Contribute to the research and assessment of new technologies as well as customer needs  
• Monitor service levels and contribute to the development of standards and specifications  
• Test systems and keep records of technical details on network design, implementation plans and capital projects  
• Support users and support staff  
• Attend to IMACD's (Installation, Modification, Addition, Change, Delete)  
• Provide network administration and support  
• Integrate systems  

Core Functional Skills & Knowledge

• Customer Service
• ICT Knowledge
• Infrastructure Development& Support
• Process Orientation
• Result Orientation
• Problem solving

Minimum Qualifications

• NQF 4: Grade 12 National Diploma
• Additional Education -Preferred /Advantage
• NQF 6: 3 year Degree/ Diploma/ National Diploma

Experience

• 2 years relevant experience; experience in CISCO  
• Networking preferred

Certifications

• CCNA
• CISCO
• Relevant Certification will be an advantage

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Key Deliverables / Primary Functions

• Function as a subject matter expert on Internet technology, providing high level support, formulating solutions, assisting with the implementation of quality/ productivity systems and compiling and distributing reports 
• Compile technical service descriptions and detailed, accurate costs of implementing technical input for the specification and development for Internet products and services 
• Conduct business analysis and business continuity planning 
• Engage in consultation with team members 
• Manage technical product development in terms of project definition, compilation of project plans and statements of work 
• Manage projects and software integration within areas of expertise in terms of compilation, execution, monitoring and completion 
• Monitor emerging technologies and provide insights and advice in this regard 
• Design systems within areas of expertise 
• Conduct service delivery planning and control 

Core Functional Skills & Knowledge

• Infrastructure Development& Support
• Process Orientation
• Continuous Delivery (CD)
• Customer Orientation
• Problem management
• Service and System Integration

Minimum Qualifications

• NQF 6: 3 year Degree/ Diploma/ National Diploma in Engineering or Telecommunication
• OR NQF 4: Grade 12
• Additional Education -Preferred /Advantage
• NQF 7: 3 year Bachelors Degree

Experience

• 5 Years experience (if Grade 12, 7 years experience) with at least 3 years Telecommunication technology experience

Certifications

• CISCO
• CCNP Routing and Switching – Professional