Job Opportunities at Cashbuild

Description

• Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements

•        Grade 12 or minimum of 1 (one) year work related experience
•        Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
•        Ability to perform basic calculations accurately
•        Must be willing to work shifts, weekends, and Public Holidays
•        Must be able to work under pressure

Job Description

Customer Service

•       Acknowledge all Customers and determine their needs
•       Advise Customers correctly on product
•       Assist Customer with any product queries
•       Assist with Customer complaints timely
•       Add on sales, e.g. paint v/s paint brushes, thinners, etc.
•       Ensure efficient Customer service by ensuring that Customers purchases are loaded without any delays
•       Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle
•       Advise Customers on the additional services provided:
•       Delivery service / bulk deposits
•       Glass cutting
•       Plan reading
•       Credit programmes
•       Special orders
•       Trusses
•       Distant ordering
•       VIC Customer Programme
•       Must be certified in Product Knowledge
•       Must be available in aisle of responsibility

Housekeeping

•       Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
•       Correct shelf price labelling within area of responsibility.
•       Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Safety (OHSA) Requirements

•       Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility
•       Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store
•       Report any discrepancies to the Store Manager

Ready for Business

•       Adhere to Ready for Business and Beyond my Control as per the CB Way

Loss Prevention and Security

•       Identify any gaps in the displays, investigate causes and report any concerns to management
•       Be aware of suspicious behaviours or people and report any suspicions to management
•       No product to be loaded for a Customer without proof of purchase or required documentation

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Description

• To operate and maintain the Forklift in a safe and cost effective manner. Ensure comprehensive Customer service in the Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements  

•        Grade 12 or minimum of 1 (one) year work related experience
•        Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
•        Ability to perform basic calculations accurately
•        Must be willing to work shifts, weekends and Public Holidays
•        Must be able to work under pressure
•        Must be physically fit to operate a forklift
•        Must have a valid forklift license

Customer Service   

•       Acknowledge all Customers and determine their needs
•       Advise Customers correctly on product
•       Assist Customer with any product queries
•       Assist with Customer complaints timely
•       Add on sales, e.g. paint v/s paint brushes, thinners, etc.
•       Ensure efficient Customer service by ensuring that Customers purchases are loaded without any delays
•       Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle
•       Advise Customers on the additional services provided:
•       Delivery service / bulk deposits
•       Glass cutting
•       Plan reading
•       Credit programmes
•       Special orders
•       Trusses
•       Distant ordering
•       VIC Customer Programme
•       Must be certified in Product Knowledge
•       Must be available in aisle of responsibility

Merchandising Standards        

•       Bulk stock area to be merchandised safely and according to Store layout plan
•       Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.
•       Merchandise stock according to approved layouts and planograms
•  

Housekeeping 

•       Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
•       Correct shelf price labelling within area of responsibility.
•       Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Ready for Business

•       Adhere to Ready for Business and Beyond my Control as per the CB Way

Loss Prevention and Security 

•       Identify any gaps in the displays, investigate causes and report any concerns to management
•       Be aware of suspicious behaviours or people and report any suspicions to management
•       No product to be loaded for a Customer without proof of purchase or required documentation

Safety (OHSA) Requirements 

•       Ensure not to overload the Forklift
•       Ensure not to overload racking and shelving (Do not stack roof tiles / bricks and cement more than two pallets high.)
•       Ensure to wear the Safety Helmet and Kidney Belt at all times when operating the Forklift
•       Do not use forklift to lift personnel.
•       Ensure that the Entrance and Exit are free of obstacles and that Customers can enter and leave Cashbuilds Stores without risk of injury
•       Ensure to report any faults on the Forklift immediately
•       Ensure to report in time when the Forklift is due for a service
•       Ensure to wear protective clothing when necessary
•       Do not operate the Forklift if there are any mechanical faults
•       Ensure that the Forklift is inspected daily, checklist completed and any faults report.

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Description

• Protect and grow profitable market share within a Store in accordance with the Store, Division and Company strategy

Requirement

•        Grade 12 with at least 2 (two) years retail management experience
•        Valid Drivers license
•        Valid ID or valid work permit (local)
•        Must have strong accounting skills
•        Must be able to work under pressure
•        Must be computer literate (Basic computer literacy)
•        Must have strong leadership skills
•        Must have strong administrative skills
•        Must have own transport and cell phone
•        Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation
•        Must have strong Human Resources skills

Job Description

Strategic Management

•       Assist the Store Manager to develop, implement and manage a Store Business Plan for the Store ensuring it is aligned with the overall Company strategy and strategic initiatives as approved by the Divisional Manager and Operations Manager from time to time

Grow and Protect Market Share

•       Assist the Store Manager to achieve growth in markets share in your Store as defined in the strategy plan
•       Assist the Store Manager to achieve sales budgets and growth objectives by Category
•       Assist the Store Manager to promote customer loyalty programmes (e.g., VIC, charge cards, etc)
•       Assist the Store Manager to manage the distribution of advertising material to ensure maximum efficiency
•       Assist the Store Manager to develop action plans proactively to protect your market where you trade when competitors enter the market

Customer Service

•       Assist the Store Manager with implementing and monitoring the Customer Service strategy
•       Assist the Store Manager to maintain Customer Audits above 95%
•       Assist the Store Manager with a reliable, prompt Customer Delivery Service
•       Assist the Store Manager to grow and maintain VIC client base
•       Assist the Store Manager to achieve Transaction budgets
•       Assist the Store Manager to recommend Range improvements to suite the market

Assist the Store Manager to take action on Customer Surveys (implement action plans when required Asset Control: Stock

•       Assist the Store Manager to manage and control shrinkage within the Store
•       Assist the Store Manager to manage the PIC process
•       Assist the Store Manager to manage Wall to wall Stock take
•       Assist the Store Manager to manage and control stock movement inside the store
•       End Control
•       IBTs
•       Customer Returns
•       Receiving
•       Assist the Store Manager to manage Damage, Obsolete and Slow-moving stock items
•       Assist the Store Manager to analyse security requirements and implement changes.
•       Assist the Store Manager to manage and maintain physical measures 

Asset Control: Cash

•       Assist the Store Manager to manage Debtors and RD Cheques within the Store
•       Assist the Store Manager to manage Petty Cash
•       Assist the Store Manager to manage daily Banking
•       Assist the Store Manager to manage Shorts and overs
•       Assist the Store Manager to manage Cheques and Credit Cards

Asset Control: Fixed Assets

•       Assist the Store Manager to maintenance and protection of racking and displays
•       Assist the Store Manager to maintenance and protection of signage (internal & external)
•       Assist the Store Manager to maintenance of forklift and generator
•       Assist the Store Manager to maintenance and protection of IT Equipment and Telephone systems
•       Assist the Store Manager to maintenance and protection of the Safe

Human Resource Management

•       Assist the Store Manager to recruit and Induct all Employees
•       Assist the Store Manager to ensure Training & Development are in place for the Store
•       Assist the Store Manager to ensure Succession Planning & Career pathing is in place within the Store
•       Assist the Store Manager to manage manpower requirements in line with the Division and Store strategy and Company benchmarks
•       Assist the Store Manager to ensure open communication/relations (CARE Meetings, CB Mail) with the Store Employee Committee
•       Assist the Store Manager to manage Employee Relations

Store Safety (OHSA) Standards

•       Assist the Store Manager to manage Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation:
•       Ensure Checklists complete
•       Appointment of Safety Reps as per OHSA Act
•       Report Incidents
•       Assist the Store Manager to make immediate action on any non-compliance once identified
•       Assist the Store Manager to record all incidents

Store Trading Standards

•       Assist the Store Manager to maintain Housekeeping standards
•       Assist the Store Manager to manage Merchandising standards
•       Assist the Store Manager to implement and maintain the correct Planograms
•       Assist the Store Manager to maintain Yard and Parking Areas

Profitability     

•       Assist the Store Manager to achieve operating income budget
•        Assist the Store Manager to manage the Store according to the Financial Model, benchmarks, and budgets

CB Way

•       Assist the Store Manager to achieve the Audit Benchmark - Monitor adherence of Company standard compliance in Store (Internal Audit Results)
•       Assist the Store Manager to implement and maintain controls and disciplines
•       Assist the Store Manager to implement Corrective Action Plans where necessary

go to method of application »

Job Description:

• To receive / return stock to and from Suppliers and / or other Stores. Updating of the goods receiving vouchers onto the system and labelling of the stock.
• Ensure stock received is despatched to the floor for merchandising.

Requirements:

• Grade 12 plus 1(one)  year related experience or minimum of 2 (two) years related experience 
• Ability to communicate in English and preferably the dominant language spoken in geographical area
• Above average numeric skills
• Proven ability to provide exceptional Customer service
• Proven ability to work under pressure
• Must be computer literal
• Must be able to work shifts and weekends

go to method of application »

Description

• Protect and grow profitable market share within a Store in accordance with the Store, Division and Company strategy.

Requirements

•        Grade 12 with at least 3 (three) years related retail management experience or 5 (five) years related retail management experience
•        Valid Drivers license
•        Must have well developed business acumen
•        Must be able to work under pressure
•        Must be computer literate (Basic computer literacy)
•        Must have strong leadership skills
•        Must have strong administrative skills
•        Must have own transport and cell phone
•        Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and / or neighbouring Countries legislation
•        Must have strong Human Resources Management skills
•        Attention to detail

Strategic Management

•       Develop, implement, and manage a Store Business Plan for the Store ensuring it is aligned with the overall Company strategy and strategic initiatives as approved by the Divisional Manager and Operations Executive from time to time

Grow and protect Profitable Market Share

•       Achieve growth in markets share in your Store as defined in the strategy plan
•       Promote customer loyalty programmes (e.g., VIC, charge cards, etc)
•       Manage the distribution of advertising material to ensure maximum efficiency
•       Develop action plans proactively to protect your market where you trade when competitors enter the market

Customer Service

•       Implementing and monitoring the Customer Service strategy
•       Reliable, prompt Customer Delivery Service
•       Grow and maintain VIC client base
•       Recommend Range improvements to suite the market
•       Take action on Customer Surveys (implement action plans when required)
•       Ensure effective staff scheduling planned and implemented to provide exceptional Customer service.
•  

Asset Control Stock

•       Order stock as per Cashbuild Way
•       Manage and control shrinkage within the Store
•       Manage the PIC process
•       Manage Wall to wall Stock-take
•       Manage and control stock movement inside the store relating to
•       End Control
•       IBTs
•       Customer Returns
•       Receiving
•       Manage Damage, Obsolete and Slow-moving stock items
•       Analyse security requirements and implement changes.

Asset Control Cash

•       Manage Debtors and RD Cheques within the Store
•       Manage Petty Cash
•       Manage daily Banking
•       Manage Shorts and overs
•       Manage Cheques and Credit Cards

Asset Control Fixed Assets

•       Maintenance and protection of racking and displays
•       Maintenance and protection of signage (internal & external)
•       Maintenance of forklift and generator
•       Maintenance and protection of IT Equipment and Telephone systems
•       Maintenance and protection of the Safe / vault
•       Maintenance and protection of items listed on asset register.

Human Resource Management

•       Recruit and Induct all Employees
•       Ensure Training and Development (certification and succession / back up plans) is in place for the Store
•       Ensure Succession Planning and Career pathing is in place within the Store
•       Manage manpower requirements in line with the Division and Store strategy and Company benchmarks
•       Ensure open communication / relations (CARE Meetings, CB Mail) with the Store Employee Forum
•       Manage Employee Relations
•       Manage the performance management processes as per the Cashbuild Way
•       All staff to have complete staff files as per the Cashbuild Way.
•  

Store Safety (OHSA) Standards

•       Manage Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation:
•       Ensure Checklists complete
•       Appointment of Safety and first aid Reps as per OHSA
•       Report Incidents
•       Take immediate action on any non-compliance once identified
•       Record all OHASA incidents
•       Ensure all Forklift drivers have a valid forklift drivers licence
•       Ensure safe working conditions of all safety equipment.

Store Trading Standards

•       Maintain Housekeeping standards
•       Manage Merchandising standards
•       Implement and maintain the correct Planograms
•       Maintain Yard and Parking Areas
•       Manage and maintain store Ready for Business standards
•  

Profitability

•       Manage the Store according to the Financial Model, benchmarks, and budgets

CB Way

•       Monitor adherence of Company standard compliance in Store (Internal Audit Results)
•       Implement and maintain controls and disciplines
•       Implement Corrective Action Plans where necessary

go to method of application »

Job Description:

• Grow sales through constant Customer interaction; costing of building plans and issuing Customers with accurate quotations. Ensuring that all housekeeping and merchandising standards are maintained at all times. Ensuring a cost effective and efficient delivery service.

Requirements:

• Grade 12 plus 5 (five) years related experience or a minimum of 10 (ten) years work related experience
• Plan reading experience would be advantageous
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
• Above average numeric skills
• Proven ability to provide exceptional Customer Service
• Proven ability to work under pressure
• Must be computer literate
• Proven strong organising, planning and delegation skills

Customer Service

• Effective Customer Service Desk Management
• Record, follow up and resolve Customer Complaints
• To ensure an efficient Customer Service at all times (all Customers are attended to)
• Telephone etiquette (to ensure that all calls are answered within the required time)

Store Standards

• Effective management of the Ready for Business Checklists and processes with regards to area of responsibility and those of the 
• General Assistant, Sales Advisors and Forklift Drivers.
• Price changes to be implemented in line with advertised prices.
• Implementation of planograms

People Management

• Ensure that all General Assistants, Sales Advisors and Forklift Drivers are present and available in their area of responsibility in order to assist Customers and perform all their responsibilities
• Ensure General Assistants, Sales Advisors and Forklift Drivers have a trained backup available.
• Ensure General Assistants, Sales Advisors and forklift Drivers execute their daily duties (Ready for Business and Beyond my Control)

Safety (OHSA) Requirements

• Ensure that safety standards are adhered to
• Ensure Employees under control of Sales Coordinator wear correct protective clothing and safe use of equipment.

Security Awareness

• Be aware of any suspicious people and / or activities in and outside the Store.
• Password security
•