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  • Posted: Apr 3, 2023
    Deadline: Not specified
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  • We offer people the most exciting information, communication and entertainment technology for work and play, and service them through our network of resellers and our own retail outlets. For these reasons, we strategically align ourselves with global companies that are the drivers of innovation in their industry, sometimes creating entire new categories. At ...
    Read more about this company

     

    Part Time Technical Support Consultant - IStore Canal Walk

    Job Description

    • iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 
    • We are looking for Technicians to join our team in a flexible capacity with working either 4 or 5 days a week. Working days will be Thursday to Sunday (non-negotiable and compulsory day).  
    • Our iStore Technical Support Technicians are a combination of technically strong individuals with great people skills.  
    • Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support. You will also provide training and assistance to iStore customers when required as well as exceptional and professional quality support service.

    You need to have:

    • Completed Matric and IT qualification (minimum A+/N+)
    • Experience in Helpdesk/1st Line Support

    The right person for this role is someone with

    • Tenacity,  that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
    • Conflict Management, Managing complexity, disagreement, and conflict effectively and smoothly 
    • Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action 
    • Learning and Development, Open, motivated, and proactively seek learning and development opportunities

    go to method of application »

    IStore Accountant

    Job Description
    ABOUT THE JOB:

    • A natural-born leader with an entrepreneurial flair and analytic mind. That’s who we need to oversee the
    • Finance team within our iStore Finance team.
    • Are you looking for a company where you are able to accelerate your career and gain exposure within a tech company using data analysis/digital tools?
    • The iStore is an environment where we have reinvented the Finance function and enjoy enabling our staff with career acceleration, this is a challenging environment our culture is we believe in innovation, pushing our people and recognition.


    ABOUT YOU:
    We’re looking for someone with:

    • -A BCom degree (Qualified or partly qualified CA(SA) or CIMA)
    • -Three or more years working in the finance industry, specifically TB processing, expense and balance sheet analysis. (Experience in an inventory environment is a plus.)

    Who can:

    •  Lead – rather than manage – a team.
    •  Excel at Excel.
    •  Approach their role with a customer-centric perspective.
    •  Proactively problem solve without a formal briefing.
    •  Ensure all our accounting objectives and KPAs are achieved.
    •  Talk the talk.
    •  Type the type.
    •  Pay attention to detail.
    •  Keep up in an industry that never stops.
    •  Pay attention to detail.
    •  Respect and accept their colleagues and peers.
    •  Be on time, all the time.
    •  Notice that ‘Pay attention to detail’ appeared twice in the list.

    And who’ll handle:

    •  Full Financial Function and supporting the Senior Accountant, Finance Manager and Finance Executive
    •  Direct and indirect taxation
    •  Reporting and data analysis
    •  Review of routine balance sheet control procedures and identifying, escalating and resolving any risks.
    •  Performing the more technical and challenging reconciliations and analysis where required.
    •  Monitoring, escalating and resolving Sub Ledger and General Ledger differences
    •  Ensuring the execution of routine VAT controls that highlight VAT risks.
    •  The key support role in IFRS compliance.
    •  Staff management.
    •  Project management for month ends and other key reporting dates to ensure deadlines are met.
    •  The key support role in statutory audit.
    •  Supporting preparations if reporting presentations.
    •  Supporting ad hoc projects where required.
       

    go to method of application »

    Technical Support Consultant - IStore Rosebank

    Job Description

    • iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 
    • The iStore Technical Support Technicians are a combination of technically strong individuals with great people skills.  
    • Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support. You will also provide training and assistance to iStore customers when required as well as exceptional and professional quality support service.

    You need to have:

    • Completed Matric and IT qualification (minimum A+/N+)
    • Experience in Helpdesk/1st Line Support

    The right person for this role is someone with

    • Tenacity,  that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
    • Conflict Management, Managing complexity, disagreement, and conflict effectively and smoothly 
    • Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action 
    • Learning and Development, Open, motivated, and proactively seek learning and development opportunities

    go to method of application »

    Trainer - IStore Sandton City

    Job Description
    iStore Trainer - Sandton Drive

    • iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 
    • We are looking for tech savvy, retail inclined individuals with great communication skills to join our team. 
    • Our  iStore Sales Consultant is responsible to  maximise the sales opportunity in the iStore.
    • You will be responsible for Driving training activities and initiatives to increase knowledge, improve sales skills and build behaviours of sales staff that lead to better customer experiences and conversion rates. Ensure all employees are comfortable with all iStore products and services and become Mac switcher competent. Facilitate customer training sessions to equip and delight customers with knowledge to get the most from their Apple devices.

    You will need to have:

    • Matric and  / or a tertiary qualification will be given preference
    • Min 2 years iStore sales experience with proven sales record in-store
    • Enthusiastic to learn more Apple products and share your knowledge
    • Ensure that all staff are always up-skilled to deliver a great customer experience

    go to method of application »

    TOPP Article Trainee Progam

    ABOUT THE ROLE:

    • iStore’s taking in *CTA* for our TOPP articles trainee program (SAICA Accredited program) 

    WHAT WE OFFER: 

    • Commercial articles at one of the top Tech companies!!
    • Hands-on operational business rotation within the Group. 
    • A steep learning curve and exposure to the following brands: Apple, Fitbit, DJI and Nintendo

    ABOUT YOU:

    • We are looking for CTA graduates to do their articles at the iStore .
    • Top performers and tech savvy, data enthusiasts would fit in well within our company.
       

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