Job Opportunities at DSV

Tertiary Qualification(s):

• BSC OR BCOM Degree
• Computer Literacy Level:

Required:

• Microsoft Power BI Certified with 3+ years experience

Knowledge of and exposure:

• Microsoft Advanced Excel
• SQL Server
• Microsoft Power Automate

Job-related Requirements:

• Minimum 10 years experience in Business Intelligence
• Logistics Industry Experience 5>years
• Advanced Power BI skills 5>years
• Proven Track record of Business Intelligence in Logistics Industry
• Designed and implemented Self Service BI models in Power BI
• Sound knowledge of Data Analytics and Business Process Mapping

ADDED ADVANTAGES FOR THIS ROLE:

• Detail oriented
• Change Management
• Self-motivated
• Communication and People skills
• High work rate and quality of work
• Ability to learn new software applications
• Warehouse Management Systems skill and experience: > 3 years;
• Transport Management System skills and experience: 3>years;
• Highly adaptable to change
• Solution orientated
• Agilely minded

MAIN PURPOSE OF THE ROLE: 

• Scoping and delivering large Data Analytics projects for multiple clients and operations within the Warehouse Logistics and Transport space.  Understanding the processes and data behind the dashboards being developed and translating it into digestible formats for different end-users. Marketing and sustaining a portfolio of Business Intelligence products.
• The candidate will be reporting into Business and work closely with the Global and Regional Shared Services Data Centres who are custodians of the Datawarehouse and Datasets

DUTIES & RESPONSIBILITIES: 

• Develop, Understand and Support business strategies with actionable self service analysis tools.
• Influence direction of Global and Regional Shared Service Data Centre custodians.
• Understand data ingest options and recommend sustainable practices for data refreshes.
• Support and monitor datawarehouse balancing between ERP and TMS Systems.
• As per the agreed Business requirement specifications, technically design and develop Power BI reports and dashboards to visualize Client or Customer behaviour or operational KPI performance in the Logistics industry.
• Liaise with Stakeholders in the Commercial, Pricing and Engineering teams for activity based billing and costing volumes through self service analytics in the Logistics industry.
• Develop Cost to Serve Client models in Logistics industry.
• Evaluate and analyze data and processes related to existing operations in order to correctly scope and develop Business Intelligence product for it.
• Run scoping sessions with business and clients to incorporate their feedback and requirements into Business Intelligence.
• Facilitate User Acceptance Testing of Business Intelligence products.
• Draw up detailed Business Definition documents for Business Intelligence products developed
• Working closely with Project & Implementation, Solutions & Pricing & Applications Engineering teams to ensure standardization of best practices in DSV.
• Support major stabilization or business change projects with go-live dashboards.

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Job Related Requirements:

• Minimum of 5 years’ experience in Software Testing and Progress programming
• Full SDLC experience
• Progress System experience
• System Integration experience
• Familiarity with Unix/Linux
• Familiarity with source code control systems.
• Excellent proficiency with the software development environment and coding language used
• Must be prepared to work overtime when needed
• Driver’s license and own transport

Computer Literacy Level:

• Advanced Microsoft Office
• Proficient in Microsoft Visio
• Advanced Progress/OpenEdge
• Knowledge of XSD and XML schema’s
• Database administration knowledge
• Integration knowledge to be able to integrate from and to other systems (externally and internally)
• Knowledge of queues (ACE/IBM, MQ)
• Round Table source control

Added Advantages for the Role:

• Tertiary qualification
• 4GL Coding

Main Purpose of the Role:

• This software developer plays a key role in the design, development (coding), testing and maintenance of software systems according to user requirements.
• The systems development life cycle will be applied throughout the development phase. The developer will primarily be using Progress as a development language.

Duties and Responsibilities:

• Analyse the user requirements
• Accurate estimation of development effort involved to produce system as per user requirement
• Take part in analysis and system design
• Develop code that is easy to maintain and understand with quality of software and application the focus
• Plan, design and author test points and give guidance to quality tester
• Prepare accurate installation documents
• Participate in software build/release activities
• Maintenance and support of current systems and fixing of bugs
• Accurate progress reports as required by IT/Project manager 

Additional Job Information

• Strong written, verbal communication and consultancy skills are a must
• Must be able to multitask and meet deadlines in a fast-paced environment
• Attention to detail and strong problem-solving skills are critical
• Must be analytical and logical with a natural curiosity
• An understanding of business and an appreciation of business needs
• The ability to interpret and follow technical plans
• The ability to work as a team player is essential

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Tertiary Qualification(s) 

• Tertiary qualification in Logistics, Supply Chain, Industrial Engineering an advantage. 
• Additional Computer Skills  
• Knowledge in WMS - Cargowrite 
• Proficient in Excel and PowerPoint for data management and reporting 
• Minimum 2–5 years' experience in a 3PL, warehousing, logistics, or supply chain planning environment. 
• Sound understanding of warehouse operations, planning, scheduling, capacity planning, workload balancing, and resource optimization. 
• Experience using Warehouse Management Systems (WMS), planning software, and Microsoft Office applications. 
• Strong planning, organizing, coordinating, monitoring, and problem-solving skills. 
• Ability to analyze operational demands, balance workloads across multiple departments, and maximize resource utilization. 
• Proven customer service experience with the ability to manage internal and external stakeholder expectations. 
• Excellent interpersonal, communication, and presentation skills with the ability to engage in all levels of management. 
• Ability to manage multiple priorities and projects while working independently in a fast-paced, high-pressure environment. 
• Self-motivated, adaptable, customer-focused, and able to work effectively within a diverse team. 
• Strong understanding of and commitment to company policies, procedures, compliance requirements, and service level agreements (SLAs). 
• Willingness to work extended hours, weekends, and public holidays when required by operational demands.

ADDED ADVANTAGES FOR THIS ROLE 

• Experience in healthcare and retail environment 

MAIN PURPOSE OF THE ROLE 

• This role will be responsible to plan, coordinate, and optimize warehouse and transport activities to ensure customer  orders are executed efficiently, operational risks are effectively managed, and contractual service levels are  consistently achieved. 

DUTIES & RESPONSIBILITIES

• Understand the customer’s business 
• Understand the customer’s customer requirements 
• Develop a strong, trusting relationship with clients 
• Deep understanding of contractual SLAs & KPIs 
• Adherence to HSE compliance and responsibilities 
• Adherence to tasks not stipulated in job profile i.e. audit compliance, adhoc duties due to operational requirements. 
• Query management 
• Complete daily system checks to ensure all orders are planned and executed as per customer KPI’s 

Logistics Coordinator: 

• Monitor planning tools and daily execution to identify operational risks, capacity constraints, and deviations,  ensuring timely communication and corrective action. 
• Review and analyse planning performance to improve warehouse and transport SLAs, operational efficiency, and resource utilisation. 
• Monitor, measure, and report on warehouse KPIs, SLA performance, and on-time delivery. 
• Coordinate accurate booking, re-booking, order consolidation, and reverse logistics activities. 
• Analyse operational data and collaborate with Warehouse, Transport, and Customer Service teams to improve planning accuracy, load planning, transport utilisation, and overall operational performance. 
• Manage customer queries, operational exceptions, and escalations to ensure timely resolution. 
• Build and maintain effective working relationships with Warehouse Operations, Transport, Customer Service, and customers to support collaborative planning. 
• Support continuous improvement initiatives through process reviews, implementation of operational changes, and the development or revision of SOPs, work instructions, and process flow charts. 
• Participate in cross-training and job rotation to improve operational flexibility and business continuity. 
• Ensure compliance with company policies, customer requirements, health and safety standards, and operational procedures

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BASIC MINIMUM REQUIREMENTS FOR THIS ROLE

• Tertiary Qualifications
• Essential: Matric
• Computer Literacy
• MS Word - Advanced
• MS Excel - Intermediate to Advanced
• PowerPoint - Advanced
• Outlook - Advanced

Additional Computer Skills

• Microsoft Dynamics CRM
• Power BI (Advantageous)
• Microsoft Teams
• Sales Pipeline Management Tools

Job Related Requirements

• Minimum 5 years' experience in Logistics Sales / Business Development
• Minimum 2 years' experience in a senior sales leadership or strategic account development role
• Proven track record of exceeding sales budgets and GP targets
• Strong understanding of Air Freight, Ocean Freight, Contract Logistics and Supply Chain Solutions
• Experience engaging with C-suite and senior decision-makers
• Strong commercial acumen and analytical ability
• Experience managing key strategic opportunities and complex sales cycles

Minimum Requirement: Grade 12 / Matric

ADDED ADVANTAGES FOR THIS ROLE

Skills & Competencies

• Strong leadership and coaching ability
• Strategic sales planning capability
• Excellent negotiation skills
• Experience within multinational logistics organizations
• Ability to identify and penetrate targeted industry verticals
• Strong presentation and proposal-writing skills
• Ability to drive collaborative engagement across operational and commercial teams
• High degree of self-discipline and accountability
• Established network within the South African logistics market
• Strong CRM management and forecasting capability

JOB SPECIFICATION

Main Purpose of the Role

• To drive sustainable new business growth by identifying, developing and securing strategic opportunities within DSV's target verticals and ideal customer profile. The Business Development Manager is responsible for achieving revenue and gross profit growth targets while assisting in the development of regional sales strategies and mentoring sales team members.

Duties & Responsibilities

Business Development

• Develop and execute strategic business development plans aligned to branch and divisional objectives.
• Identify, qualify and secure new business opportunities across Air, Sea and Integrated Logistics solutions.
• Build and maintain a robust sales pipeline that delivers sustainable growth.
• Conduct market analysis to identify target sectors, competitors and emerging opportunities.
• Negotiate commercial agreements and strategic contracts.

Customer Management

• Develop relationships with key stakeholders and decision-makers.
• Drive customer retention and growth within strategic accounts.
• Conduct regular business reviews with customers.
• Ensure customer satisfaction and long-term partnership development.

Reporting & Governance

• Maintain accurate CRM records and opportunity forecasts.
• Submit monthly sales reports and pipeline reviews.
• Monitor achievement against budget, GP and revenue targets.
• Ensure compliance with DSV sales processes and CRM disciplines.

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Main Purpose of The Role:

• Processing of export documentation

Minimum Requirements:

• At least 3 years experience as export controller in air freight exports
• CargoWise1 or similar systems
• Processing of AWB's, SAD500's, and all related export documentation
• Understanding of industry and related job requirements for freight forwarding.
• Geographical knowledge and familiar with airline routines and capabilities
• Strong organizational & persuasive skills
• Ability to liaise effectively with clients, both telephonically and via e-mail.
• Willingness to work overtime and weekends
• Detail orientated and ability to work under pressure.
• Ability to lead.
• Own transport required

Added advantages:

e.g. Skills / Competencies / Other

• Strong communication and relationship building skills, both verbally and written
• Ownership and self motivation, to ensure any challenge is addressed immediately
• and resolved as soon a possible.
• Ability to work under pressure.
• Positive outlook and team player
• Results, quality and detail driven.
• Self-confident and resilient.

Qualifications: 

• Matric (essential)
• Tertiary qualifications will be of advantage.

Computer packages

• Office 365 (Teams, OneNote, Forms, Outlook), MS Word, Excel, PowerPoint, Outlook (Intermediate to Expert skills)
• CargoWise1 or similar system (will be an advantage).

Duties and Responsibilities:

Duties and responsibilities (daily, weekly, monthly) will include, but not be limited to:

• Processing / issuing of all export documentation : AWB, SAD, Phytosanitary certificate, PPECB, COO's, etc.
• Airline bookings as per rate agreements
• Liaising with clients via e-mail, and telephonically
• Maintaining of bookings lists
• Daily tracking of shipments
• Updating clients on status of shipments
• Daily shipment / warehouse planning
• Liaising with warehouse i.t.o. deliveries / collections

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Tertiary Qualification(s):

• Logistics / Supply Chain / bachelor’s degree (general or specialized) 

Additional Computer Skills:  

• Basic knowledge of Warehouse Management Systems and ERPs (working knowledge of CargoWRITE preferable)
• Knowledge of MS Dynamics & of the DSV Contract Logistics CSP

Job-related Requirements: 

Knowledge - compulsory:

• Very good knowledge of the Contract logistics Industry, the verticals, the players (including competitors).
• Strong negotiation and issue resolution skills.
•  Strong communication skills. 

Computer Skills - compulsory:

• Advanced Microsoft office skills 

Education and/or Experience - compulsory:

• Bachelor’s degree or the like.
• Preferable 5 years management experience.
• At least 5 years’ experience in contract logistics. 

Language Skills - compulsory: 

• Very good verbal and written English communication skills.

MAIN PURPOSE OF THE ROLE

• Responsible for: Customer Account Management (all verticals other than healthcare), Communications, customer consultations & Commercial monitoring

DUTIES & RESPONSIBILITIES: 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for Customer retention and Customer engagement strategy and execution through the Key Account Managers. Responsible to determine strategy and operational approach and oversee all engagement collateral. Also, I am responsible for developing processes for Customer feedback and to share that with Exco and any relevant functional areas.
• Responsible for working with DSV Global structures in regard to Platinum and Gold Customers.
•  Develop a system for better and more strategic insight into our Customers business and share that with business. Also stay in touch with market-related trends and legislation or changes in the verticals in which you operate.
• Monitor and trend customer revenue and EBIT.
• Responsible for internal Communication (Customer relevant only) and external business communication (Customer relevant only) through the Communications team.
• Through the Commercial administrator (who will have a dotted line to the Senior Director Commercial, are responsible for the following: maintaining a Customer Communications database.
• Maintaining a customer annual increase control sheet.
• Preparing annual increase notifications for customers
• Maintaining the MS Dynamics portal
• Acting as the point of contact for the DSV Customer survey
• Maintaining a contract status sheet and advising business and commercial with at least 6 months’ notice that a contract is expiring.
• Co-ordinate compliance questionnaires (receive and direct) - Due diligence, sustainability, IT, security and quality

Maintaining the following masters:

• Monthly Business review
• Quarterly business review
• Executive review [and updating as required
• Responsible for executing any customer consultations (for example the enviro fee directive from DSV

Commercial monitoring, which entails: 

• Monitoring the sales process
• Monitoring the annual increases
• Monitoring extensions and scope extensions
• Monitoring renegotiations/renewals/retention RFP’s
• Monitoring existing guaranteed annual CIP’s (that engineers implement)
• Ensuring base commercial principles are in place
• Responsible to manage any Customer escalations and oversee resolution and responsible to resolve commercial disputes with customers.
• Responsible for building out the power BI reporting capabilities as a value added service to customers and for driving standardization.
• Responsible for preparing budgets for Commercial Department and for managing costs within budget. Also responsible for monthly variance reporting

Retention RFP’s (for specific customers only):

• Drive the preparation, production, and delivery of tenders and proposals, including presentations to clients.
• Manage processes for various tender types, such as RFIs (Request for Information), RFQs (Request for Quotation), RFPs (Request for Proposal), and spot quotes     obtained from relevant department heads. 

OTHER DUTIES:

• Travel (reasonable)
• Entertainment (reasonable) 

SUPERVISORY RESPONSIBILITIES: 

• Supervision of the Key Account Managers and Commercial Administrator and supporting and developing the team.
• People management – recruit, train, develop and performance/conduct management 

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Tertiary Qualification(s):

• 3 - 5 years minimum relevant experience in industry & matric / grade 12. 

Additional Computer Skills:  

The following is ADVANTAGEOUS:

• Min 3 years relevant hands-on experience managing:  
• GDP / GWP requirements to meet compliant levels of process control, documentation, training, pest control, dust control and excellent housekeeping.  
• Experience in the Automotive sector. 

Job-related Requirements:

• Minimum of 5 years’ experience in Logistics and Warehousing.
• Operations: Extensive knowledge and hands on skill related to Inbound, Stock Management, Outbound / Order Fulfilment, Return processes, effective Packaging, excellent facility housekeeping (5S) and batch and expiry control.  
• Stock Management includes Audits (perpetual and wall to wall), SKU Master maintenance, SKU Consolidation, Slotting (based on ABC analysis, volumetric and product categorization), Space Utilization & Density Measurement, Pick-face Replenishment Strategies, Batch and Serial Number Management, Expiry management (First Expiry First Out),and daily warehouse system to Client system variance measurement, investigation, and alignment.  
• Problem Solving: Effective Root Cause Analysis, Problem Solving and implementation of Corrective and Preventative Measures. 
• Management: Must be able to do all managerial functions (Planning, Organizing, Leading, Controlling, Monitoring) independently, effectively, and reliably.  
• Communication: Must communicate effectively (written and verbal) to manage and meet both internal and external customer expectations.  
• Compliance: Must ensure full site compliance, including the following: DSV Policies, Regulations, Work Instructions, Maintenance Schedule, and Local Authority requirements.  
• Stress and Conflict Management: Must have effective techniques and/or skills to manage conflict, cope with stress and work effectively under constant pressure. 
• SHERQ: Internal measurement and auditing of all site processes to ensure stability and improvement in areas of Health and Safety, environment, and facility compliance/risk mitigation.
• Basic knowledge and experience of QMS such as ISO 9001, 14001 and 18001.  
• Commercial: Must have effective commercial acumen and experience to manage Client and Supplier Contracts, SLA’s, and Risk.  
• Financial: Must have effective financial acumen to populate budget template, ensure tight cost control and ensure consistent on time revenue collection to meet or exceed budget. 
• HR and IR: Must be able to effectively lead, train, performance measure and performance manage all subordinates to ensure high morale, productivity, and retention, this includes intermediate knowledge of Industrial Relations and Processes.

Electives:

The following is ADVANTAGEOUS:

• Min 3 years relevant hands-on experience managing:  
• GDP / GWP requirements to meet compliant levels of process control, documentation, training, pest control, dust control and excellent housekeeping.  

MAIN PURPOSE OF THE ROLE 

Manage all aspects of contract logistics operation to ensure:  

• Budget revenue and EBIT targets consistently met or exceeded.  
• Daily cost control, including actual heads not exceeding authorized, and no overtime.  
• Contractual obligations and SLA/s consistently achieved.  
• Credibility and trust relationship developed with client/s resulting in satisfied client/s that renew with DSV.  
• Multi-skilled, motivated, and productive staff with low staff turnover.  
• All aspects of compliance, including HSE and QMS managed and compliant at all times.  
• Extremely high stock integrity with both bin and count accuracy meeting or exceeding client SLA. 

DUTIES & RESPONSIBILITIES 

Manage and take ownership of operation/s to:  

• Consistently achieve or exceed EBIT targets.  
• Ensure high level of training and safety awareness on site to avoid safety incidents whereby people, equipment or facility are accidentally damaged.  
• Ensure daily stock on hand alignment between DSV and client systems, and immediate investigation and CAPA for any variances.  
• Ensure invoicing is accurate and supported with suitable back-up documentation and avoid credit notes wherever possible.  
• Drive monthly cost reviews, tracking and trend measurement at line-item level to ensure costs are challenged and every effort is made to avoid or reduce them from month to month.  
• Ensure all unavoidable costs are controlled and fully recovered where possible via accurate and on time invoices, and all revenue is received on time and in full of clients with remittance supplied.  
• Maintain operational performance and contractual compliance to consistently achieve agreed SLA & KPI’s and avoid any claims for losses and damages.  
• Ensure Stock Management processes are carried out and objectives are met daily. This includes daily replenishments, cycle counting and SKU consolidation.  
• Maintain frequent and excellent communication and effective expectation management with client.  
• Ensure all client queries are documented, addressed and feedback provided to client within 24 hours.  
• Maintain Internal and External Reporting of accurate and high-quality content and format.  
• Identify, drive, and implement improvements in support of productivity & cost savings. 
• Effectively manage the operation in terms of financial performance, operational process adherence, HSE / Legal compliance (health, safety & environment), GDP / GWP compliance, constant audit readiness and compliant incident reporting (on time and in full).  
• Effectively manage Quality Management Systems (ISO) in accordance with DSV company policies, procedures, and specific audit requirements.  
• Ensure Corrective and Preventative Action reports and register are kept up to date.
• Ensure facility, processes, and documentation in constant audit readiness so that we always pass audits with no major findings. Audits include ISO, Ops Assessments and TAPA; Proactively maintain all facility, equipment, and systems to ensure safety and business continuity.  
• Effectively performance manage and lead your team to ensure they are trained, productive and have high morale, with full adherence to Site Rules, BCEA, LRA and DSV code of conduct.  
• Ensure regular documented two-way communication sessions with management and supervision of all • areas (at least weekly).  
• Ensure effective succession planning in place down to and including team leader level.  
• Maintain and drive culture of Ops Excellence with ongoing OTP, SPQRCE and 5S (housekeeping) in Workplace.  
• Maintain a staff recognition program with monthly feedback.  
• Ensure all people on your site (clients, staff, contractors, visitors etc.) fully adhere to DSV Site Rules, OHSA and good safety practice to safeguard their health, DSV and client property, and prevent resultant claims.  
• Ensure MHE is shared as much as possible, all underutilized MHE is returned, and MHE is well maintained and not abused whilst on site.

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Minimum Requirements

• Grade 12
• Intermediate computer literacy level in MS Word, Excel, PowerPoint and Outlook
• Key user of Warehouse Management Systems preferably JDA Dispatcher (Red Prairie)

Job Related Requirements

• Minimum of 2 years’ experience in Logistics/ supply chain/ warehousing or likely Business .
• At least 1–2 years in a system super-user, key-user, or system support role.
• Proven experience in system rollouts, UAT, or training.
• Unendorsed license & own transport.
• Ability to travel around Gauteng, South Africa & International,
• Excellent written & verbal communications skills.
• Strong interpersonal skills & able to work in a collaborative & team-based environment.
• Aptitude to multi-task & employ effective problem solving abilities.
• Preferred Background.
• Previous experience as a Warehouse Supervisor, Inventory Controller, or System Super User.
• Participation in system rollouts, UAT (User Acceptance Testing), or training programs.
• Knowledge of lean warehousing principles and process automation.

Added Advantages for the role

• Technical/ System Skills.
• Hands-on Experience of WMS software (Blue Yonder, Dispatcher, JDA, Red Prairie).
• Good grasp of warehouse processes: inbound, outbound, inventory management, picking, put-away, shipping.
• Ability to run system queries, reports, and basic troubleshooting.
• Analytical & Problem-Solving Skills.
• Data analysis (inventory accuracy, productivity KPIs).
• Root cause analysis for system or process failures.
• Communication & Training.
• Ability to train staff at all levels.
• Strong documentation and reporting skills.
• Act as liaison between warehouse staff, management, and IT teams.
• Soft Skills.
• Detail-oriented, proactive, and adaptable.
• Strong organizational skills and ability to prioritize.
• Continuous improvement mindset.

Main purpose of the role

• The WMS Key User is responsible for ensuring the effective use, support, and continuous improvement of the Warehouse Management System within daily operations.
• Acting as the link between warehouse operations, IT teams, and management, the Key User ensures smooth system performance, provides end-user support and training, and participates in system upgrades or process improvement initiatives.
• Execution of System Driven Warehouse activities to ensure maximum productivity and work load balancing.

Duties and Responsibilities

Key Responsibilities:

System Operations & Support.

• Serve as the first point of contact for warehouse staff on WMS-related issues.
• Monitor system performance and ensure transactions are processed correctly.
• Troubleshoot errors and escalate unresolved issues to the WMS/IT support team.
• Test new functionalities, upgrades, or patches before deployment..
• Manage UAT for system updates and changes.

Process & Data Management.

• Ensure accuracy of master data (SKU setup, bin locations, stock attributes).
• Monitor inventory accuracy through cycle counts, stock adjustments, and reconciliation.
• Validate inbound, outbound, and internal warehouse transactions in the system.
• Report system or process anomalies to management.

Training & Knowledge Sharing.

• Train and guide warehouse staff on WMS processes and best practices.
• Update and maintain user manuals and process documentation.
• Act as a subject matter expert during audits and compliance checks.

Continuous Improvement.

• Analyze daily operations for process bottlenecks or system inefficiencies.
• Suggest improvements in workflows and system usage.
• Support new project rollouts, WMS implementations, and integrations.
• Travel: Reasonable local and international travel requirement to use knowledge, skills and experience in support of relevant DSV business objectives.
• Warehouse Management Systems: Knowledge of key functions and features of systems used by DSV, in support of solutions development, sales activities and implementations; Knowledge of RedPrairie/ Blue Yonder/ JDA will be beneficial.
• Support: Support current instances of WMS implementations.
• Assessments of current WMS solutions.
• Liaison with various global IT teams including EDI. IT Solutions and support, Global BCM application engineering

Example of Daily Activities:

• Log in and verify WMS system availability and functionality.
• Monitor inbound processes (receipts, put-away confirmations).
• Monitor outbound processes (picking, packing, shipping confirmations).
• Check system alerts, error logs, and resolve data discrepancies.
• Support warehouse staff with scanning or transaction errors.
• Perform spot checks on system transactions vs. physical stock.
• Run daily reports (inventory accuracy, order status, system exceptions).
• Update supervisors on issues affecting productivity.
• Conduct on-floor user support and coaching when staff encounter system-related difficulties.
• Document issues and escalate recurring/systemic problems.

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Tertiary Qualification(s)

• Logistics / Supply Chain / CPIM / CSCP (MBA advantage)
• Additional Computer Skills 
• Basic knowledge of SharePoint, and MS Visio will be advantageous.
• Basic knowledge of Warehouse Management Systems and ERPs (working knowledge of Red Prairie & SAP will be advantageous)
• Knowledge of Automotive production systems would be advantageous)
• MS Dynamics

Job-related Requirements

• Level Negotiation Skills
• High business acumen and problem-solving Skills.
• Strategic thinking
• Excellent sales skills (Lions or equivalent)
• AND
• 10 years successfully selling complex logistics solutions (warehouse fine pick & distribution) to multi-national customers

ADDED ADVANTAGES FOR THIS ROLE:

• Understanding of Warehouse Management Systems, Automotive Production Systems, Lean,
• Co-ordinating and influencing diverse teams
• Experience in negotiating with clients at a director or C level.
• Experience working in the Automotive (Production / Aftermarket) and / or Consumer Retail  or Technology sectors preferred

MAIN PURPOSE OF THE ROLE: 

• Identify and source profitable, large scale, new business opportunities for DSV Solutions and develop and initiate a sales approach that results in closing new business opportunities to meet or exceed an individual target in support of the overall DSV Solutions New Business target.
• Drive New business growth in nationally and within our chosen verticals
• Manage the solutions design process to produce high quality proposals, profitable solutions that minimize the risk exposure to DSV. Act as the key liaison between DSV Solutions and the Customer.
• Build a long term / multi year pipeline to support long term Growth targets
• This is a Hunter role!

DUTIES & RESPONSIBILITIES: 

• Exceed personal new business target within DSVs target verticals to contribute to the overall DSV Contract Logistics new business target.
• Manage the opportunity lifecycle to the opportunity closure.
• To develop compelling business value propositions for new business opportunities to meet growth targets within the DSV Contract Logistics Business Unit.
• Articulate DSV’s value to clients by using industry and DSV knowledge to develop clear value statements of DSV products
• Identification of sources of and calculation of quantified value creation for our client using the DSV offering
• To align specific client objectives with the overall DSV Contract Logistics objectives to ensure sustainable growth
• Translation of client strategy and tactical objectives into supply chain requirements
• Linking of client strategy and supply chain requirements to DSVs offerings and services
• To develop and maintain a multi-year, large scale, pipeline of new business opportunities over a defined timeline to ensure continuous growth
• Develop and manage a pipeline to grow the business in line with business expectations
• Ensure all opportunities are accurately and timeously recorded in MS Dynamics (CRM System) and that opportunities are progressed through the sales cycle.
• Collect all the data elements required to develop a detailed costed solution.
• To understand and align revenue targets with closing cycles of the business opportunities within the pipeline to ensure consistent growth and accurate forecasting
• To take ownership of the tender process to ensure successful sales.
• Tenders and RQFs completed on time according to client’s requirements
• Build and articulate the solutions design effectively
• Ensure DSV approval processes are followed, and standards met.
• Ensure QA of the final document (proof reading, all inserts, exec summary, etc.)
• To facilitate the successful implementation of the solutions sold, ensuring the revenue is realized.
• Solutions/services implemented according to what has been sold
• Client expectations met or exceeded
• Ensure implementation process is followed
• Ensure client sign-off of milestones
• Ensure effective communication between the client and DSV during the implementation phase.

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Tertiary Qualification(s)

• Logistics / Supply Chain / CPIM / CSCP
• Additional Computer Skills 
• Basic knowledge of SharePoint, and MS Visio will be advantageous.
• Basic knowledge of Warehouse Management Systems and ERPs (working knowledge of Red Prairie & SAP will be advantageous)
• Knowledge of Automotive production systems would be advantageous)

Job-related Requirements:

• C-Level Negotiation Skills
• High business acumen and problem-solving Skills.
• Strategic thinking
• Excellent sales skills (Lions or equivalent)
• AND
• 3 years logistics sales experience. Contract Logistics sales experience would be an advantage
• Demonstrated track record of sales success.

​​​​​​​ADDED ADVANTAGES FOR THIS ROLE:

• Understanding of Warehouse Management Systems, Automotive Production Systems, Lean,
• Co-ordinating and influencing diverse teams
• Experience in negotiating with clients at a director or C level.
• Experience working in the Automotive (Production / Aftermarket), Consumer Retail, Technology Verticals

MAIN PURPOSE OF THE ROLE 

• Identify and source profitable new business opportunities for DSV Contract Logistics and develop and initiate a sales approach that results in closing new business opportunities to exceed an individual target in support of the overall DSV Contract Logistics New Business target.
• Drive New business growth in chosen verticals nationally. 
• Manage the solutions design process to produce compelling, quality proposals. Act as the key liaison between DSV  and the Customer.
• Build a long term / multi year pipeline to exceed long term Growth targets

​​​​​​​DUTIES & RESPONSIBILITIES:

• Meet or exceed personal new business target with an acceptable profit and risk profile to contribute to the overall DSV Contract Logistics new business target.
• Manage the opportunity lifecycle to the opportunity closure.To develop compelling business value propositions for new business opportunities to meet growth targets  within the DSV Contract Logistics Business Unit.
• Articulate DSV’s value to clients by using industry and DSV knowledge to develop clear value statements of DSV products
• Identification of sources of quantified value for our clients. To align specific client objectives with the overall DSV Contract Logistics objectives to ensure sustainable growth
• Translation of client strategy and tactical objectives into supply chain requirements
• Linking of client strategy and supply chain requirements to DSVs offerings and services. To develop and maintain a well-managed pipeline of new business opportunities over a defined timeline to exceed continuous growth targets
• Develop and manage a pipeline of at least a total value of 10x annual target
• Ensure all opportunities are accurately and timeously recorded in MS Dynamics (CRM System) and that opportunities are progressed through the sales cycle.
• Collect all the data elements required to develop a detailed costed solution.
• To understand and align revenue targets with closing cycles of the business opportunities within the pipeline to ensure consistent growth and accurate forecasting
• To take ownership of the tender process to ensure successful sales.
• Tenders and RQFs completed on time according to client’s requirements
• Build and articulate the solutions design effectively
• Ensure DSV approval processes are followed, and standards met.
• Ensure QA of the final document (proof reading, all inserts, exec summary, etc.)
• To ensure the successful implementation of the solutions sold, ensuring the revenue is realized.
• Solutions/services implemented according to what has been sold
• Client expectations met or exceeded
• Ensure implementation process is followed
• Ensure client sign-off of milestones
• Ensure effective communication between the client and DSV during the implementation phase

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Computer Literacy Level

• Intermediate in Full MS Office Suite

Job related requirements

• 2-3 years New Business Sales experience in the Transport and Logistics industry
• Experience in prospecting for new business
• Experience in achieving new business targets set. Tender Management experience.Experience in selling cross silo solutionsDeveloping and managing a qualified new business pipeline
• Reporting day to day to the Regional Sales Manager
• Monthly reporting (where needed / requested)

Electives

• Basic understanding of industry supply chains
• Strong administrative skills with high attention to detail 
• Strong new business development skills

Duties and responsibilities

• Sign new business in the Distribution market for the allocated Region and meet monthly and annual new business targets set.
• Prospect for new business and develop a qualified pipeline of leads and convert to actual billing sustainable clients.
• Manage client relationship.Monthly billing and financial reporting.General administrative duties.Represent the DSV brand.
• Analysis of sales related information and report weekly to Regional Sales Manager.
• Maintaining client data.
• Competitor and industry analysis.
• Assist in tender/proposal production and delivery. (preparation and presentation)
• Create sustainable value for customers by adopting an innovative approach to their business.
• Ensure required monthly and accumulative targets are met.
• Implementation and communication of signed business.
• Management of debtor’s days of signed clients within the companies requirements.
• Inter department communication.
• Identifying cross silo solutions and working with other Department heads
• Mentoring junior New Business Sales Executive.
• Ensure all client files are updated and maintain as per the company procedures and Quality Management System.
• Carry out any other duties as may be requested by Management.
• Update and maintain the internal CRM System.
• Meet the expected client call ratio KPI as indicated by your Manager.

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Main Purpose of The Role:

• The main purpose of this role is to grow the revenue in the Inland Region, managing a sales team to achieve set monthly targets and budgets.

Minimum Requirements:

• Matric (essential)
• Tertiary qualification would be advantageous
• Experience on CRM systems
• 5-10 years Senior Account Management / sales experience
• Previous Supervisory / Management experience advantageous
• Experience working with clients at a C-Level position
• Experience working with key decision makers both externally and internally
• Budgeting and forecasting experience
• Experience in prospecting for new business
• Experience in achieving new business targets set
• Tender Management
• Experience in selling cross silo solutions
• Strong negotiation and problem-solving skills
• Ability to mentor and coach sales teams to achieve set budgets/targets.

Computer packages:

• Outlook (Advanced)
• Word (Advanced)
• Excel (Advanced)
• PowerPoint (Advanced)

Duties and Responsibilities:

• Manage the maintenance and growth of revenue objectives for the allocated region.
• Meet monthly and annual budgets and targets.
• Manage a team of business development managers, New Business.
• Ability to assist business development managers to convert opportunities into active trading business.
• Involvement in strategic accounts at a Senior Level to ensure relationships are maintained.
• Contract negotiation.
• Tender submission reviews.
• Manage internal relationships to ensure service delivery optimization and continuous improvements based on engagements with C-Level customers.
• Monthly billing and financial reporting shared with the various stakeholders.
• General administrative duties – daily.
• Represent the DSV brand.
• Analysis of sales related information and report weekly to GM New Business Sales.
• Ensure maintaining client data and update regularly.
• Continuous reporting on competitor and industry analysis.
• Assist in tender/proposal production and delivery. (preparation and presentation).
• Create sustainable value for customers by adopting an innovative approach to their business.
• Ensure the team execute proper implementation and communication of signed business to share with all stakeholders.
• Management of debtor’s days of clients within the company’s requirements.
• Ensure regular Inter department communication.
• Identifying cross silo solutions and work with other Department heads to ensure successful partnerships.

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Main Purpose of The Role:

• The Pricing Analyst – Cross Trades is responsible for preparing accurate and competitive freight quotations for cross-trade shipments across air, ocean, and multimodal transport.
• The role involves negotiating rates with carriers and overseas partners, maintaining pricing databases, and supporting the sales team with timely and profitable pricing solutions.

Minimum Requirements:

• Minimum of 2 years’ experience in Freight Forwarding.
• Understanding of incoterms - risk and billing purposes.
• Airfreight and Oceanfreight Experience.
• Excellent communication skills (written and verbal).
• Good e-mail etiquette.
• Ability to work under pressure.
• Ability to work in a team environment, so also unsupervised.
• Ability to work across time zones and manage overseas partners

Added advantages:

• Cross Trade Knowledge is advantageous
• Strong organizational and multitasking skills
• Strong analytical and numerical skills.
• Excellent negotiation and communication abilities.
• Ability to manage multiple quotations under tight deadlines.
• High attention to detail and accuracy

Qualifications: 

• Matric (essential).
• Tertiary qualifications will be of advantage (eg. Logistics or Supply Chain qualification).

Computer packages

• Office 365 (Teams, OneNote, Forms), MS Word, Excel, PowerPoint, Outlook, Freight Managing Systems (CargoWise1, SAP, Oracle etc. will be an advantage).

Duties and Responsibilities:

Duties and responsibilities will include, but not be limited to:

• Prepare competitive pricing and quotations for cross-trade shipments.
• Source and negotiate freight rates with shipping lines, airlines, overseas agents, and logistics partners.
• Analyze transportation costs, market trends, and carrier performance to ensure competitive pricing.
• Maintain and update freight rate databases, tariffs, and pricing tools.
• Collaborate with sales, operations, procurement, and overseas offices to develop customized logistics solutions.
• Ensure quotations meet customer requirements, service levels, and profitability targets.
• Review carrier contracts and identify cost-saving opportunities.
• Monitor pricing validity and ensure timely renewals of rates.
• Support tender submissions and Requests for Quotation (RFQs).
• Prepare pricing reports and analyze quotation success rates.
• Ensure compliance with company policies, international trade regulations, and Incoterms.
• Resolve pricing discrepancies and provide support for operational issues related to quotations.
• Support QSHE with the completion of the non-conformance reports

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Minimum Requirements

• Grade 12
• Warehouse management and or Supply Chain diploma and or 5 years warehousing experience in warehouse management
• Advanced knowledge of WMS – Cargo-Write
• 3-year experience and effective working knowledge of a Warehouse Management System
• Advanced Microsoft office skills
• Five (5) years minimum Operations experience in industry

Job Related Requirements

• Excellent housekeeping, Experience in Retail Logistics sector; The following is COMPULSORY Operations: Extensive knowledge and hands on skill related to Inbound, Stock Management, Outbound / Order Fulfilment, Return processes, effective, Packaging, excellent facility housekeeping (5S) and batch and expiry control,
• Stock Management includes: Audits (perpetual and wall to wall), SKU Master maintenance, SKU Consolidation, Slotting (based on ABC analysis, volumetric and product categorization), Space Utilization & Density, Measurement, Pick-face Replenishment Strategies, Batch and Serial Number, Management, Expiry management (First Expiry First Out), and daily warehouse system to Client system variance measurement, investigation and alignment, Problem Solving: Effective Root Cause Analysis, Problem Solving and implementation of Corrective and Preventative Measures,
• Management: Must be able to do all managerial functions (Planning, Organizing, Leading, Controlling, Monitoring) independently, effectively and reliably, Communication: Must communicate effectively (written and verbal) to manage and meet both internal and external customer expectations,
• Compliance: Must ensure full site compliance, including the following: DSV Policies, Regulations, Work Instructions, Maintenance Schedule and Local Authority requirements, Stress and Conflict Management: Must have effective techniques and/or skills to manage conflict, cope with stress and work effectively under constant pressure,
• SHERQ: Internal measurement and auditing of all site processes to ensure stability and improvement in areas of Health and Safety, environment and facility compliance/risk mitigation. Basic knowledge and experience of QMS such as ISO 9001, 14001 and 18001, Commercial: Must have effective commercial acumen and experience to manage Client and Supplier Contracts,
• SLA’s and Risk, Financial: Must have effective financial acumen to ensure tight cost control to meet or exceed budget,
• HR and IR: Must be able to effectively lead, train, performance measure and performance manage all subordinates to ensure high morale, productivity and retention. This includes intermediate knowledge of Industrial Relations and Processes.

Added Advantages for this role

• Advanced planning abilities
• Sound decision maker
•  Assertive and sound negotiatons
•  Presentation skills
• High work rate and attend to detail
• Well-developed communication skills
• Must demonstrate initiative
• Required to be self-motivated, committed, and able to work under pressure
• Must be conscientious about meeting deadlines
• Well organized
•  Team Player
•  Ability to work independently

Main purpose of the role

• Maintain operational performance in line with client agreed SLA
• Maintain Internal KPI’s
• Identify, drive and implement improvements in support of productivity & cost savings.
• To effectively manage the operation in terms of operational performance, people management, quality management, health & safety compliance and financial performance
• 5 year experience in Warehouse Management Systems
• Ability to work extended hours when required
• Own vehicle and driver’s license
• Be prepared to travel and moved around
• Advanced planning abilities
• High work rate and attention to detail
• Well-developed communication skills
• Environment and Facility compliance / risk mitigation
• Manage Staff (Direct reports) in line with BCEA and LRA
• Executing Staff performance review’s
• Client and business report are communicated on time
• Identify & report discrepancies / irregular standards on daily basis and root cause analysis completed per deviation
• Daily monitoring of departmental performance by achieving all daily KPi’s
• Creation and maintenance of repeatable & reliable processes activities according to quality policy
• Ensuring collaborative staff engagement at all levels
• Organizing, Planning and executing of daily work deliverables according to set agreements with clear communication
• Ensuring all OH&SA regulations are complied with within area of responsibility
• Improve productivity & efficiency on monthly basis
• Current & Future State planning of Staff development and succession planning for direct reports
• Management of QMS according to company policies and procedures
• Evaluations of process performance on a monthly basis with focus on process activity enhancements
• Continuous improvement plan by determining location activity footprints and overall maximization of storage space
• Liaising & communication to key stakeholders

Duties and Responsibilites

• Maintain discipline and measure staff performance.
• Maintain equipment and facility
• Ensuring client’s needs and expectations are consistently met within scope of service agreement; using initiative in developing customized solutions and continuous improvement processes
• Actively managing daily operational performance to consistently achieve performance metric targets
• Ensure employee development plans are in place and achieved as per plan.
• Ensure the adherence to health, safety, and environmental requirements.
• Assisted client with customized solutions & improvement within existing and additional scope.
• Plan and implement cycle counts, ABC analysis counting and various other processes in line with the KPI and contractual obligations.
• Control, action, investigate and complete CAPA document’s if need be, this includes but is not limited to nil picks, error percentages, KPI requirements, etc.
• Create and maintain various reports in line with KPI and contractual obligations.
• Adherence to HSE compliance and responsibilities
• Adherence to tasks not stipulated in job profile i.e. audit compliance, adhoc duties due to operational requirements.
• Communicate with clients with regards to supply at all times
• Supplier relationship building
• Daily, weekly & monthly inbound and outbound meetings with client
• Control the risks associated with VAS activities
• Monitor and correct the inadequate or inappropriate inventory, to meet the demands of sales e.g. stock shortageEnsure Material Master and bin master is maintained, updated and actioned as required
• Control, quarantined and damaged stock, this includes inspections, scrapping processes, etc
• Ensure inventory processes are followed in operations and admin
• Manage facility maintenance and cleaning

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Minimum Requirements

• Grade 12
• Tertiary Qualification advantageous
• 5 years warehousing experience in warehouse management
• 3-years experience and effective working knowledge of a Warehouse Management System
• Advanced knowledge of Cargo-write
• Advanced Microsoft office skills

Job Related Requirements

• Excellent housekeeping, Experience in Retail Logistics sector; The following is COMPULSORY: Operations: Extensive knowledge and hands on skill related to Inbound, Stock Management, Outbound / Order Fulfilment, Return processes, effective, Packaging, excellent facility housekeeping (5S) and batch and expiry control, Stock Management includes: Audits (perpetual and wall to wall), SKU Master maintenance, SKU Consolidation, Slotting (based on ABC analysis, volumetric and product categorization), Space Utilization & Density, Measurement, Pick-face Replenishment Strategies, Batch and Serial Number, Management, Expiry management (First Expiry First Out), and daily warehouse system to Client system variance measurement, investigation and alignment,
• Problem Solving: Effective Root Cause Analysis, Problem Solving and implementation of Corrective and Preventative Measures,
• Management: Must be able to do all managerial functions (Planning, Organizing, Leading, Controlling, Monitoring) independently, effectively and reliably, Communication: Must communicate effectively (written and verbal) to manage and meet both internal and external customer expectations,
• Compliance: Must ensure full site compliance, including the following: DSV Policies, Regulations, Work Instructions, Maintenance Schedule and Local Authority requirements,
• Stress and Conflict Management: Must have effective techniques and/or skills to manage conflict, cope with stress and work effectively under constant pressure,
• SHERQ: Internal measurement and auditing of all site processes to ensure stability and improvement in areas of Health and Safety, environment and facility compliance/risk mitigation. Basic knowledge and experience of QMS such as ISO 9001, 14001 and 18001,
• Commercial: Must have effective commercial acumen and experience to manage Client and Supplier Contracts, SLA’s and Risk, Financial: Must have effective financial acumen to ensure tight cost control to meet or exceed budget,
• HR and IR: Must be able to effectively lead, train, performance measure and performance manage all subordinates to ensure high morale, productivity and retention. This includes intermediate knowledge of Industrial Relations and Processes.

Added Advantages for this role

• Advanced planning abilities
• Sound decision maker
• Assertive and sound negotiator
• Presentation skills
• High work rate and attend to detail
• Well-developed communication skills
• Must demonstrate initiative
• Required to be self-motivated, committed, and able to work under pressure
• Must be conscientious about meeting deadlines
• Well organized
• Team Player
• Ability to work independently

Main purpose of the role

• Maintain operational performance in line with client agreed SLA
• Maintain Internal KPI’s.
• Identify, drive and implement improvements in support of productivity & cost savings.
• To effectively manage the operation in terms of operational performance, people management, quality management, health & safety compliance and financial performance.

Duties and Responsibilities

• Maintain discipline and measure staff performance.
• Maintain equipment and facility
• Ensuring client’s needs and expectations are consistently met within scope of service agreement; using initiative in developing customized solutions and continuous improvement processes
• Actively managing daily operational performance to consistently achieve performance metric targets
• Ensure employee development plans are in place and achieved as per plan.
• Ensure the adherence to health, safety, and environmental requirements.
• Assisted client with customized solutions & improvement within existing and additional scope.
• Plan and implement cycle counts, ABC analysis counting and various other processes in line with the KPI and contractual obligations.
• Control, action, investigate and complete CAPA document’s if need be, this includes but is not limited to nil picks, error percentages, KPI requirements, etc.
• Create and maintain various reports in line with KPI and contractual obligations.
• Adherence to HSE compliance and responsibilities
• Adherence to tasks not stipulated in job profile i.e. audit compliance, adhoc duties due to operational requirements.
• Communicate with clients with regards to supply at all times
• Supplier relationship building
• Daily, weekly & monthly inbound and outbound meetings with client
• Control the risks associated with VAS activities.
• Monitor and correct the inadequate or inappropriate inventory, to meet the demands of sales e.g. stock shortage.
• Ensure Material Master and bin master is maintained, updated and actioned as required.
• Control, quarantined and damaged stock, this includes inspections, scrapping processes, etc.
• Ensure inventory processes are followed in operations and admin
• Manage facility maintenance and cleaning

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Main Purpose of The Role:

• Responsible for our key project EPCM clients, to retain and grow our existing business where feasible from a project points of view (Phase 2, 3, 4 etc on projects) and deliver on our sales growth strategy for SSA Projects. Develop SSA Project growth within the region and supporting the DSV Project Strategy developed for SSA region

Minimum Requirements:

• Proven track record in working towards and meeting sales growth targets.
• Between 5-10 years’ experience within the Logistics/supply chain industry.
• Proven track record in responding to tenders in a procurement environment. 
• Project understanding experience 5 years and more (Logistics projects)
• Own reliable vehicle
• Valid endorsed driver’s license
• Ability to work overtime when required
• Ability to travel locally and internationally

Qualifications: 

Minimum requirement

• Matric
• National Diploma / B. Degree/ B. Tech preferable.
• Computer packages
• Office 365 (Teams, OneNote, Forms), MS Word, Excel, PowerPoint, Outlook
• CargoWise One (Advantageous)

Duties and Responsibilities:

• To meet or exceed personal growth/ development targets with an acceptable profit and risk profile to contribute to the overall business target – All responsible business units
• Understand and identify key stakeholders within the industry and build relationships at all levels as well as with industry bodies.
• Work closely with all business units to develop customized solutions that differentiate DSV in the market related to Projects
• Manage and grow the SSA Projects development pipeline of new business opportunities and ensure targets are achieved for each financial year.
• Ownership of the tender process for all opportunities end to end
• Keep updated with DSV Global and country specific developments and legislation that could impact trade with existing and potential clients.
• Competitor analysis and market data analysis to ensure continuous improvement and enhancement to the value proposition.
• Knowledge of regulatory compliance and requirements on key trade lanes servicing the SSA Project trade.
• Ensure deadlines are met and able to positively influence internal stakeholders to achieve the end result.
• Create, execute and deliver on the sales strategy within Africa by identifying and sourcing profitable new business opportunities.
• Mitigate risk by ensuring detailed implementation of SSA Projects new business within the business.
• Coordinating skilled resources to deliver on retention and sales growth strategy in general
• Monthly reporting internally to all stakeholders
• Support operational teams in industry related questions/requirements (point of escalation)
• Support and initiate sales initiatives/sales staff in gaining or retaining clients.
• Build on the SSA Project Strategy to ensure effectiveness and growth targets are met
• Acquire new business GP for the Projects vertical
• Attend and complete the designated training for this role
• Executive level engagement for new opportunities
• Grow the Projects, Mining + Oil & Gas Verticals with new opportunities and Market Intelligence
• Support New Business with regards to signing on additional business
• Close collaboration with DSV Product Leads
• Building and Maintaining relationship with key business partners
• Legal reviews of contracts awarded
• Contract negotiations and signing off of new opportunities by relevant Executive Sponsor
• Profit maximization on business tendered for
• Tender, proposal and contract development
• Stakeholder account and relationship management (both internal and external)
• Business value propositions
• Consultative selling
• Opportunity analysis and qualification
• Fulfil reporting requirements including but not limited to CRM Tool management
• Ability to work under pressure in a corporate environment.
• Ability to put together solutions in a highly competitive and pressurized industry

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Main Purpose of The Role:

• To prepare method statements, technical proposals, route surveys, engineering drawings and calculations

Minimum Requirements:

List compulsory skills/ competencies

• Civil or Mechanical Engineering Graduate with license in country of origin
• Can prepare heavy lift engineering calculations using excel
• Can prepare method statements and technical proposals using MS Word
• Can prepare engineering drawings using Autocad
• Can prepare power point presentations
• Can prepare route survey / reports  

Years Experience

• At least 2 years’ experience in heavy lift / logistics engineering

Qualifications: 

Minimum requirement

• Matric
• National Diploma / B. Degree/ B. Tech preferable.
• Computer packages
• Office 365 (Teams, OneNote, Forms), MS Word, Excel, PowerPoint, Outlook, Projects
• Primavera (Advantageous)

Duties and Responsibilities:

• Project engineering, preparing engineering documents and implementing the method statement at project sites and support with sales load plans and method statements as well

Transport Engineering

• Develop transport engineering solutions for oversized, overweight and heavy-lift cargo movements.
• Prepare transport engineering studies, transport methodologies, method statements, logistics execution plans and transport philosophies.
• Develop heavy haul, lifting, load-out, skidding, jacking, marine transportation and multimodal logistics concepts.
• Evaluate transportability, constructability, execution risk and logistics interfaces throughout the project lifecycle.
• Provide technical assurance that proposed logistics solutions are practical, safe and commercially viable.

Route Engineering

• Conduct desktop transport feasibility studies and coordinate physical route surveys.
• Assess bridge capacities, pavement loading, turning geometry, vertical clearances, permitting requirements and temporary works.
• Develop mitigation strategies and detailed engineering recommendations.

Engineering Review

• Review engineering drawings to assess transportability, lifting arrangements, centres of gravity, transport envelopes and fabrication constraints.
• Recommend improvements that enhance logistics efficiency and reduce project risk.

Project & Tender Support

• Support FEED studies, EPC tenders, RFIs and RFQs with technical engineering input.
• Prepare technical narratives, engineering deliverables, budgets and execution philosophies.
• Provide technical support during critical heavy transport operations.

Stakeholder Engagement

• Interface directly with EPC contractors, owners, engineering consultants, heavy haul contractors, ports, Marine Warranty Surveyors and regulatory authorities.
• Support Business Development during client meetings, technical workshops and strategic pursuits as the transport engineering SME.

Technical Leadership

• Mentor junior engineers and project teams on transport engineering best practices.
• Develop standards, templates, engineering tools and lessons learned across DPIS.
• Promote innovation through digital route analysis, logistics simulation and engineering technologies.

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Main Purpose of The Role:

Owning the entire process around managing and coordinating the client’s Ocean Imports shipments against Estimated Ready Date and Required on Site Dates through:

• Effective communication with clients (internal and external) and service providers.
• On time collection and delivery of cargo
• Delivery of cargo with a clean invoice

Minimum Requirements:

• At least 5 years’ experience in ocean freight
• Comprehensive knowledge of the logistics industry
• In-depth knowledge of Incoterms and customs requirements
• Client communication skills
• Knowledge in container / shipment planning and coordinating
• Person must be organized and be able to manage a desk
• Admin skills required to do reports and analysis
• Self-Motivated and deadline driven
• Able to work under pressure when required
• Team player with positive attitude

KEY RELATIONSHIPS

• Immediate client base.
• All external 3rd party service providers
• All internal service providers

Added advantages:

• Strong organizational skills.
• The ability to handle and juggle multiple tasks simultaneously is critical.
• Must have demonstrated the ability to plan and prioritize workload to meet deadlines.
• A practical problem-solving orientation is essential to optimize and leverage budget and time pressures without compromising the quality and success of work submitted.
• A group – orientation is critical. Must be able to work in a multi- functional, matrix team structure and knows how to support and leverage others to achieve work deadlines.
• Experience and understanding of other shipping modes
• Excellent communication, negotiation and networking skills are required to drive and keep track of progress against agreed deliverables and deadlines

Qualifications: 

• Matric (essential)
• Tertiary qualifications will be of advantage.
• Computer packages
• Office 365 (Teams, OneNote, Forms), MS Word, Excel, PowerPoint, Outlook, Cargo Wise (will be an advantage).

Duties and Responsibilities:

Duties and responsibilities will include, but not be limited to:

• Ensure company performance objectives are achieved.
• Co-ordinates the collection and shipping of cargo with DSV origin offices in conjunction with the client’s Purchase Order and the estimated ready date.
• Co-Ordinate the shipping in such a manner that the client’s Required on Site date is met.
• Reporting on any delays during the collection time frame and escalating the matters to management.
• Follow operational systems and procedures as set out.
• Responsible to accurately prepare all documents for timeous delivery of cargo to the client.
• Develop and maintain working relationships, networks and partnerships that help achieve business goals.
• Effectively apply verbal and written communication methods to achieve desired results from internal- and external clients on issues, changes and shipment status in line with the client / Customer SOP’s.
• Control expenses by actively monitoring waste within your control.
• Ensure best control of costs and transit at all times on all routes.
• Accountable for timeous resolution of all outstanding queries pertaining to accounts under your control
• Accountable for on-time billing to clients.
• Effective daily morning meetings during which any problems must be escalated.
• Monitoring the shipment throughout its lifecycle in order to be able to provide constant updates to the consignee.
• Proactive liaison with Shipping Lines, Port Authorities, Transporters, Container Depots and/or any third party relating to a particular shipment.
• Proactive communication with transporters relating to any customs stops or delays on a delivery on order to avoid futile trips.

OTHER DUTIES

• Effective daily morning meetings i.e. Escalation of any pending matter to management.
• Preparing estimates when required.
• Arranging COD payments.
• Attend to client queries.
• Attend to all shipment related queries.
• Covering of fellow employee’s desk during absence as a result of sick leave or annual leave

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• Manage and work through the queueing system in the Durban Pricing Box.
• Apply all relevant local and overseas charges in accordance with the applicable Incoterms.
• Capture and populate pricing data accurately across all required systems once supplier charges are received. Generate customer estimates/quotations in a timely manner.
• Perform quality control (QC) checks on all estimates to ensure accuracy and completeness.
• Issue estimates to customers through Dynamics.
• Maintain continuous follow-up on outstanding rates with local and international suppliers to ensure prompt quote turnaround times.
• Drive quotation conversion by focusing on improving the win ratio through competitive pricing, accuracy, and customer responsiveness.

Requirements

• Minimum 5 years' experience within the shipping, freight forwarding, or logistics industry.
• Experience in Ocean Freight Imports and Exports,  Air Freight Imports and Exports will be considered an advantage.
• Sound understanding of international freight forwarding processes, shipping documentation, and Incoterms. Ability to source, analyse, and apply freight rates and charges accurately.
• Experience working with multiple carriers, shipping lines, and service providers to obtain competitive pricing.
• Strong attention to detail with the ability to work under pressure and meet quote turnaround deadlines, must be able to work overtime when required

Ability to effectively access and utilize:

• Microsoft Dynamics Advantage
• CargoWise  
• GPM/WebcargonetShipping line websites and carrier portals
• Microsoft Excel - Basic

Key Performance Indicators Quote turnaround time

• Accuracy of estimates
• Data quality and system compliance
• Supplier response and follow-up effectiveness
• Quote conversion and win ratio performance
• Customer service and responsiveness

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Main Purpose of the Role

• Adhere and follow DSV’s credit and collections process, maintaining the company’s cashflow and minimizing financial risk by ensuring customers pay on time.

Tertiary Qualification (Not mandatory)

• Completed or currently studying B.Com Accounting or Bcom or Financial
• Accounting degree/diploma or Credit Management
• Financial accounting qualifications will be considered

Computer Literacy Level 

• Basic MS Word, Excel, PowerPoint & Outlook

Additional Computer Skills 

• Working experience on an ERP System (SAP, and CargoWise1 preferred)
• Working knowledge of Clientzone

Job Related Requirements 

• Minimum of 2 years in credit controller position
• Responsible for overall credit controller function.
• Process Driven, full understanding of the end-to-end business processes underlying the credit control function, must be able to drive correct behaviour and organizational compliance.
• Proven problem-solving skills with the ability to Identify root causes, effectively apply the process of elimination, take appropriate steps for short term resolution, offer effective Medium to long-term skills.
• Excellent communication skills (written and verbal). Must be able to communicate effectively and with diplomacy, have report writing & good presentation skills.
• Self-motivated and able to use initiative, with the ability to work under pressure and meet tight deadlines.

Added advantages for the Role 

• Experience in the Shared Services/Logistics environment.
• Ability to address Senior Level Management with concise information.
• Strong knowledge of logistics business, practical experience.
• Strong orientation for fast-paced high productivity metric driven environment ensuring that the AR function meets its agreed SLA targets relating to the AR process and Credit Risk Policies.

Duties & Responsibilities 

• New Account Opening: New account opening letter/welcome letter sent to all new customers.
• Credit Risk: Monitor the creditworthiness of customers, credit reports, and other relevant data to assess risk levels accurately.  Monitor credit limits for customers.
• Collections: Follow the collections process.  Proactively follow up on balances, through calls, emails, meetings, log disputes and facilitate resolution, bill interest where necessary.  Identify payment patterns and propose action to advert indebtness.  Send out statement, invoices within agreed timeline.  Advise on potential w/off’s.
• Disputes: Identify, record and co-ordinate the resolution of any query raised by customers. There must be close liaison between the Credit Controller and the relevant Operational/Sales Department to ensure that queries are resolved smoothly and in due time.
• Credit Policy Compliance: Adhere to credit policies and procedures to ensure consistency, efficiency, and compliance with internal standards and regulatory guidelines.
• Stakeholder Communication: Collaborate with internal stakeholders, including senior management, finance, and operations teams, to communicate credit risk insights and recommendations effectively.  Ensure that the AR department provides quality service to both internal & external Customers.
• Complete reporting to be shared with relevant stakeholders and comply to month-end reporting deadlines.
• Respond promptly and completely to both internal and external queries by customers.  Work closely with sales, operations and finance team to address customer issues and ensure smooth operations, timely collections.

Other Duties 

• Master Data Maintenance: Maintain data quality of customers, ensuring adherence to established data governance principles and procedures.

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• Tertiary Qualification:  Diploma or Degree in Logistics or related field
• Computer Literacy Level: Microsoft Office (intermediate), Microsoft Dynamics & CW1 Advantageous
• Job-related Requirements: 3-5+ years external sales experience in Freight Forwarding (air & sea preferred), or logistics/supply chain industry.  Proven track record of meeting / exceeding sales targets.

Added Advantages for this role:

• Freight Forwarding, 3PL/4PL Services, Supply Chain Optimization, Customs Regulations, Route Planning, Import/Export.
• Sales & Business Development: Prospecting, Account Management, Cold Calling, Negotiations, RFP Management, Client Acquisition
• Technology: CRM Systems, TMS (CW1), MS Office Suite
• Main Purpose of the role:
• Results-driven BDM with experience in logistics, specializing in [air/ocean/ground] freight and 3PL solutions. Proven ability to drive business development, exceed sales targets, and manage key client relationships. Expertise in analyzing client supply chain needs to deliver cost-effective and efficient transportation solutions.

Duties & Responsibilities:

Key Responsibilities

Business Development:

• Identify, target, and secure new clients in line with company growth strategy
• Develop and execute sales plans for assigned territory/accounts
• Conduct client meetings, presentations, and solution proposals
• Generate and follow up on qualified leads

Account Management:

• Maintain and grow existing customer relationships
• Conduct regular customer reviews and business assessments
• Identify upselling and cross-selling opportunities

Sales & Revenue Targets

• Achieve monthly and annual gross profit and volume targets
• Manage pricing strategies in collaboration with operations and procurement
• Prepare and negotiate quotations

Reporting & CRM

• Maintain updated pipeline and activity tracking in CRM
• Provide accurate sales forecasts and reports
• Monitor market trends and competitor activity

Key Performance Indicators (KPIs)

• New business revenue generated
• Gross profit margins achieved
• Client retention rate
• Pipeline growth and conversion rate
• Activity levels (calls, visits, proposals)

Personality Profile

• Driven, target-oriented, and resilient
• High energy and self-motivated
• Customer-centric mindset
• Ability to work under pressure

go to method of application »

Tertiary Qualifications:

• Diploma or Degree in Logistics or related field would be adventageous
• Computer Literacy:
• Micosoft Office (Intermediate), Microsoft Dynamics & CW1 Adventageous

Job-related Requirements:

• 2+ years internal/external sales experience in Freight Forwarding (air & sea preferred) or Logistics / Supply Chain Industry.
• Proven track record of meeting/exceeding sales targets.

Added Advantages

Electives: 

• Freight Forwarding, 3PL/4PL Services, Supply Chain Optimization, Import/Export.
• Sales: Prospecting, Account Management, Cold Calling, Negotiations, Client Acquisition.
• Technology: MS Office Suite

Main Purpose of the Role:

• Results-driven Sales Executive with experience in logistics, specializing in [air/ocean/ground] freight and 3PL solutions. Proven ability to drive business development, exceed sales targets, and manage key client relationships. 

Duties & Responsibilities:

Key Responsibilities

Business Development:

• Identify, target, and secure new clients in line with company growth strategy
• Conduct client meetings, presentations, and solution proposals
• Generate and follow up on qualified leads

Account Management:

• Maintain and grow existing customer relationships
• Conduct regular customer reviews
• Identify upselling and cross-selling opportunities

Sales & Revenue Targets

• Achieve monthly and annual gross profit and volume targets

​​​​​​​Reporting & CRM

• Maintain updated pipeline and activity tracking in CRM
• Provide accurate sales forecasts and reports
• Monitor market trends and competitor activity

​​​​​​​Key Performance Indicators (KPIs)

• New business revenue generated
• Gross profit margins achieved
• Client retention rate
• Pipeline growth and conversion rate
• Activity levels (calls, visits, proposals)

Personality Profile

• Driven, target-oriented, and resilient
• High energy and self-motivated
• Customer-centric mindset
• Ability to work under pressure

go to method of application »

Main Purpose of The Role:

• Processing of export documentation

Minimum Requirements:

• At least 5 years experience as export controller in air freight exports
• CargoWise1 or similar systems
• Processing of AWB's, SAD500's, and all related export documentation
• Understanding of industry and related job requirements for freight forwarding.
• Geographical knowledge and familiar with airline routines and capabilities
• Strong organizational & persuasive skills
• Ability to liaise effectively with clients, both telephonically and via e-mail.
• Willingness to work overtime and weekends
• Detail orientated and ability to work under pressure.
• Ability to lead.
• Own transport required

Added advantages:

e.g. Skills / Competencies / Other

• Strong communication and relationship building skills, both verbally and written
• Ownership and self motivation, to ensure any challenge is addressed immediately
• and resolved as soon a possible.
• Ability to work under pressure.
• Positive outlook and team player
• Results, quality and detail driven.
• Self-confident and resilient.

Qualifications: 

• Matric (essential)
• Tertiary qualifications will be of advantage.

Computer packages

• Office 365 (Teams, OneNote, Forms, Outlook), MS Word, Excel, PowerPoint, Outlook (Intermediate to Expert skills)
• CargoWise1 or similar system (will be an advantage).

Duties and Responsibilities:

Duties and responsibilities (daily, weekly, monthly) will include, but not be limited to:

• Processing / issuing of all export documentation : AWB, SAD, Phytosanitary certificate, PPECB, COO's, etc.
• Airline bookings as per rate agreements
• Liaising with clients via e-mail, and telephonically
• Maintaining of bookings lists
• Daily tracking of shipments
• Updating clients on status of shipments
• Daily shipment / warehouse planning
• Liaising with warehouse i.t.o. deliveries / collections