Job Opportunities at MIBCO

Duties and Responsibilities

• Manage allocated debtors book
• Conduct telephonic debt collection
• Ensure adherence to the Credit Control Policy and Standard Operating Procedures (SOPs)
• Reduce allocated debtors days through collections and account query resolution
• Handle full function Credit Control
• Assist with monthly returns documentation from employers and escalate to Returns Processors
• Carry out account reconciliation
• Visit and / or invite employers to a meeting in order to resolve accounts
• Create awareness and educate establishment staff – returns system, both manual and Online Returns
• Follow up on anomaly letters and resolve if returns related or escalate to Agents if not.
• Support Credit Control Regional function
• Follow up on settlement agreements and promise to pay
• Follow up and resolve queries timeously
• Offer superior client service to both internal and external clients
• Receive and bank payments received from clients daily
• Prepare hand over / referral documents and refer accounts to Inspectorate
• Attend to adhoc duties as assigned

Knowledge / Experience / Skills / Abilities

• Planning and organizing
• Strong account reconciliation experience
• Strong debt collections skills
• Above average verbal and written communication and listening skills
• Ability to withstand pressure
• Must at all times be diplomatic and assertive
• Ability to build strong effective relationships with employers, colleagues and management
• Good team player who achieves objectives as set out by the Regional Credit Controller
• Must be meticulous in carrying out tasks/instructions etc
• Good interpersonal, decision making and problem solving skills
• Good analytical skills with attention to detail
• Reporting writing skills
• Query resolution skills
• Great levels of honesty and integrity
• Strong persuasive skills.
• Strong  conflict management skills
• Strong negotiation skills

Requirements

Qualifications

• Matric (Standard 10)
• Tertiary Education (Certification)  – Administrative / Financial  related
• Recognized Finance / Credit Control / Debt Collection related qualification – Distinct advantage
• At least 2 years credit control knowledge and experience an advantage
• Computer literacy – Excel, Word & Email is essential
• Debt collecting experience is essential

go to method of application »

Duties and Responsibilities

• Manage allocated debtors book
• Conduct telephonic debt collection
• Ensure adherence to the Credit Control Policy and Standard Operating Procedures (SOPs)
• Reduce allocated debtors days through collections and account query resolution
• Handle full function Credit Control
• Assist with monthly returns documentation from employers and escalate to Returns Processors
• Carry out account reconciliation
• Visit and / or invite employers to a meeting in order to resolve accounts
• Create awareness and educate establishment staff – returns system, both manual and Online Returns
• Follow up on anomaly letters and resolve if returns related or escalate to Agents if not.
• Support Credit Control Regional function
• Follow up on settlement agreements and promise to pay
• Follow up and resolve queries timeously
• Offer superior client service to both internal and external clients
• Receive and bank payments received from clients daily
• Prepare hand over / referral documents and refer accounts to Inspectorate
• Attend to adhoc duties as assigned

Knowledge / Experience / Skills / Abilities

• Planning and organizing
• Strong account reconciliation experience
• Strong debt collections skills
• Above average verbal and written communication and listening skills
• Ability to withstand pressure
• Must at all times be diplomatic and assertive
• Ability to build strong effective relationships with employers, colleagues and management
• Good team player who achieves objectives as set out by the Regional Credit Controller
• Must be meticulous in carrying out tasks/instructions etc
• Good interpersonal, decision making and problem solving skills
• Good analytical skills with attention to detail
• Reporting writing skills
• Query resolution skills
• Great levels of honesty and integrity
• Strong persuasive skills.
• Strong  conflict management skills
• Strong negotiation skills

Requirements

Qualifications

• Matric (Standard 10)
• Tertiary Education (Certification)  – Administrative / Financial  related
• Recognized Finance / Credit Control / Debt Collection related qualification – Distinct advantage
• At least 2 years credit control knowledge and experience an advantage
• Computer literacy – Excel, Word & Email is essential
• Debt collecting experience is essential

go to method of application »

Duties and Responsibilities

• Answer the telephone in a professional manner
• Screen Calls and route calls accurately
• Take accurate messages and forward them timeously
• Welcome visitors and redirect them to the appropriate person

Ensuring neat administration of the following:

• Sorting and distribution of mail and other official documentation
• Reception area
• Screening and routing of incoming and outgoing mail – hand delivered (courier)
• Assist with other functions as per manager’s instruction

Knowledge / Experience / Skills / Abilities

• Above average verbal communication and listening skills
• Ability to withstand pressure and provide above average services
• Must at all times be diplomatic and assertive
• Ability to work independently and use initiative along with problem solving abilities
• Ability to build strong effective relationships with all stakeholders, i.e. Parties of the Council, Clients and management team
• Adopt appropriate interpersonal style in achieving task accomplishment, modifying behavior according to tasks and individuals involved
• Basic knowledge of the Labour Relations Act would be an advantage
• Must be a good team player and achieve objectives as set out by the Regional Secretary
• Must be meticulous in carrying out tasks/instructions etc
• Must be patient
• Knowledge of the Motor Industry Bargaining Council and its functions would be an advantage.

Requirements

Qualifications

• Matric (Grade 12) or equivalent qualifications
• Customer orientated behavior essential (callers, service providers, agents)
• At least 1 year switchboard operation
• Presentable and professional attitude
• Fluent in English
• Bilingual advantageous
• Computer Literacy essential

go to method of application »

Duties and Responsibilities

• Stationery and consumables procurement and administration
• Conducts monthly stock taking for stationary and office supplies, ensuring acceptable stock levels to support operations
• Administration of asset register in compliance with MIBCO policies and procedures
• Maintain a comprehensive and updated filing system for all Council tools of trade [vehicles, phones, laptops, 3G/4Gs]
• Obtains quotes for stationery, consumables, services and repairs in line with the MIBCO Procurement Policy and the Delegation of Authority Framework within the approved Regional Budget
• Raises purchase orders on the MIBCO Sage X3 system for approval by the Regional Secretary in line with the MIBCO Procurement Policy and the Delegation of Authority Framework
• Prepares and administers Accounts payments- delivery notes, purchase orders, submission of invoices to SSC Finance for payment in line with the Procurement policy.
• Requests proofs of payment from SSC Finance as and when needed, and sends same to service providers as well as keep copy on file
• Administers service level agreements in compliance with Procurement policy
• Responsible for arranging building maintenance and repairs as and when required for all MIBCO KZN offices
• Verification of vehicle log sheets, tracking trip reports and escalating to Regional Secretary
• Reports IT and Mibco telephone system faults to BI and monitor progress and provide feedback regularly
• Maintains the regional supplier database
• Prepare vehicle licence forms
• Welcome and assist visitors
• Liaising with outstations
• Assist with arranging catering for staff functions and other meetings
• General adhoc administrative duties

Knowledge/Experience/Skills/Requirements

• Above average verbal and written communication and listening skills
• Ability to build strong effective relationships
• Must have good analytical skills with attention to detail
• Must have good conflict handling skills
• Strong persuasion skills
• Report writing skills
• Above average administration skills
• Strong organizational and planning skill

Requirements

Qualifications

• An appropriate Grade12 Certificate and /or equivalent academic qualification
• Tertiary qualification in office administration or related will be an advantage
• The ability to communicate in English is essential
• Must be able to handle own correspondence
• In possession of a current valid driver’s license (advantageous)
• Advanced Computer literacy (Word And Excel)