Job Opportunities at Standard Bank Group

Job Description

• As a Lead, People Insights, People & Culture, CIB you will operate at the intersection of business strategy, data, and digital innovation - working directly with the Corporate & Investment Banking, People & Culture leadership to influence critical workforce decisions.

Qualifications

Minimum qualifications

• Degree in Business Commerce / Information Technology / Data Science or relevant equivalent

Experience required

• Minimum 8 - 10 years demonstrated deep expertise in workforce analytics and translating data into strategic insights.
• Established track record in applying strong problem-framing and hypothesis-driven thinking to complex organisational challenges.
• Influences senior stakeholders through compelling data storytelling and advisory capability.
• Integrates multiple data domains to derive holistic workforce and business insights.
• Act as a trusted advisor to CIB People & Culture leadership, supporting people strategy through evidence-based insights.
• Demonstrated experience in translating complex business priorities into data-driven questions, insights and recommendations.
• Track record of enabling leaders to make faster, higher-confidence workforce decisions.
• Identify trends, risks, and opportunities – translating them into clear narratives and actionable interventions.
• Proven ability to develop decision-ready insights, moving beyond standard reporting to enable strategic business decisions.
• Serve as a champion of evidence-based decision-making.
• Pro-actively contribute to a broader community of practice, sharing best practices and advancing capability across the organisation.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Developing Strategies
• Directing People
• Embracing Change
• Examining Information
• Generating Ideas
• Interacting with People
• Providing Insights
• Pursuing Goals
• Taking Action

Technical Competencies:

• IT Knowledge
• IT Strategy & Planning
• IT Systems

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Job Description

• The Behavioural Economics graduate will operate across functions (Analytics, Digital, Product, Marketing, Channel) leveraging behavioural insights to design nudges that shape customer behaviour in a way that generates commercial value to the Bank. 
• The Behavioural Economics team is responsible for researching, collating and recommending global best-practice behavioural case studies from industry and academia, which in turn guide the design and development of new initiatives, implemented through multi-disciplinary teams and regular experimentation. The focus is on the full spectrum of personal and business banking services and initiatives span across financial wellbeing, customer outcomes such as improving savings rates and credit performance, and internal productivity. 
• This exposure to the value chain within financial services, from execution at the front line to developing, testing and scaling positive interventions. Success is dependent on cross-functional teamwork, which include digital channels, branch network, segment, product and marketing, and the programme involves active learning and opportunities for various practical applications.  
• Through this rotational programme, you’ll get the opportunity to learn how to construct a behavioural intervention, from design to execution and further manage and measure key experimentations.
• This exciting programme involves identifying new opportunities, researching the latest methods and sourcing behavioural insights from customers, designing, monitoring and measuring experiments, and working across functions to implement and scale feasible projects. In addition to keeping up to date on best practice, you also get the opportunity to present your insights and results to a broad range of stakeholders.  

Key responsibilities: 

During this 12-month programme you can look forward to: 

• Hypothesis-driven business problem solving 
• Testing hypotheses in live environments (i.e. field experimentation) 
• Project management 
• Speaking your mind 
• Adding value to the bank 
• Engaging with senior and junior stakeholders 
• Behaving in accordance with the bank’s professional standards, and 
• Building a passion for behavioural economics. 

Qualifications

Honours or Masters qualification (recently completed or completing in 2026): 

• Economics 
• Psychology 
• Cognitive Science 
• Neuroscience 
• Organisational Behaviour  
• Decision Making  
• Sociology 
• Business Science 
• Marketing 
• Econometrics

Postgraduate to be completed by 31 December 2026. 

Additional Information

Minimum requirements:

• Must be a South African citizen. 
• Should you have work experience, it should not exceed 24 months. 
• Documents to be submitted with application:
  - Matric certificate.
  - Copies of qualifications. 
  - Full academic transcripts for undergraduate and postgraduate studies.
• Proof of registration should you currently be completing your postgraduate.

Programme duration: 12 months 

Application closing date: 30 July 2026 

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Job Description

• This role provides hands-on paralegal support to the IP Legal team by managing the day‑to‑day administration of intellectual property matters across trade marks, copyright, domain names, patents, designs and contracts.
• The successful candidate will assist with due diligences, support the drafting and review of standard-form legal documentation, and maintain accurate, compliant records and case databases.
• The role also involves coordinating with internal stakeholders and external service providers (including external attorneys), supporting vendor management processes (such onboarding), tracking and managing the reporting of legal costs and invoicing, and contributing to legal risk management and reporting.
• With a strong focus on process discipline, attention to detail and effective use of digital tools, this position is designed to enable the Legal team to deliver consistent, efficient IP legal services, while operating within established frameworks and under appropriate supervision.

Qualifications

• Type of Qualification: Diploma
• Field of Study: Legal

Experience Required

Macro Generic

• Legal
• 5-7 years Proven experience in the provision of basic legal advice, preferably within the legal and/or financial sectors.

Additional Information

Behavioural Competencies:

• Articulating Information
• Checking Things
• Documenting Facts
• Establishing Rapport
• Examining Information
• Following Procedures
• Interacting with People
• Inviting Feedback
• Managing Tasks
• Meeting Timescales
• Team Working
• Upholding Standards

Technical Competencies:

• Contract Management
• Legal Administration
• Legal Drafting
• Legal Knowledge
• Legal Records Management
• Legal Research

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Job Description

• Provide commercially driven legal support to the Commercial Property Finance (CPF) business by structuring, drafting, and negotiating bespoke financing and related agreements. Act as a strategic partner to the business by enabling transactions, accelerating deal execution, and supporting revenue growth while ensuring robust legal risk management.
• Deliver pragmatic, solution-oriented legal advice across multiple business areas, balancing regulatory compliance with commercial objectives. Proactively identify, assess, and mitigate legal and transactional risks associated with banking products and services, ensuring alignment with the legal entity mandate and applicable regulatory frameworks.
• Represent the Bank in complex, multi-party negotiations, influencing outcomes to protect the Bank’s interests while facilitating successful deal closure and maintaining strong client and stakeholder relationships.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Legal

Experience Required

Macro Generic

Legal

• 5–7 years’ post-qualification experience providing commercially focused legal advice, including drafting, reviewing, and negotiating financial and transactional documentation within legal and/or financial services environments.
• Demonstrated ability to identify and manage legal risk in a way that supports business performance and deal delivery.
• Experience within banking, financing, or commercial property transactions is strongly preferred.
• At least 3 years’ experience influencing, guiding, or managing stakeholders/teams (formal people management not essential).

Additional Information

Behavioural Competencies:

• Articulating Information
• Checking Things
• Documenting Facts
• Establishing Rapport
• Examining Information
• Interacting with People
• Managing Tasks
• Meeting Timescales
• Providing Insights
• Showing Composure
• Team Working
• Upholding Standards

Technical Competencies:

• Contract Management
• Financial Industry Regulatory Framework
• Legal Advisory & Interpretation
• Legal Drafting
• Legal Knowledge
• Legal Research

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Job Description

• Standard Bank is the largest bank in Africa and our highly visible brand, award-winning service, and strong global presence helps us maintain our market-leading position. We place huge value on the talent of our people to drive our continued success, and to support our plans for growth.
• How our people think and feel about their work correlates directly with how satisfied our clients are, and how successful we are in delivering our strategy and performance aspirations. The People and Culture team in Standard Bank are continuously finding new ways to make our people’s dreams possible.
• Our purpose in People & Culture is to enable people to become the best version of themselves to drive our continent's growth. So, we're looking for talented types who align closely with our People Promise; individuals who are driven to win, empathetic and supportive, and committed to unleashing Africa’s potential. 
• You'll help us bring our purpose to life and ensure that we add value in the present –while also anticipating and capitalising on the future world of work.
• The 18-month programme consists of structured work exposure and has a strong focus on learning-on-the-job, self-learning and technical training. Above all, you'll get to experience People and Culture as a generalist and as a subject matter expert, while interacting and collaborating with all levels of staff.

Qualifications

• Organisational Psychology
• Industrial Psychology
• Human Resources
• Post graduate diploma in Business Administration with an under-graduate degree in any of the above

Additional Information

• Be a South African Citizen
• Be between the ages of 18 and 30.
• Be able to speak, read and write English.
• Have successfully completed a tertiary qualification relating Human Resources or Social Sciences
• Not be permanently employed.
• Not be studying at any other institution.
• Not be registered on any other learnership

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Job Description

• To design, code, test, debug, and maintain programs in development environments. Apply agreed standards and tools, to achieve a well-engineers result. Work within a strict framework of programming standards under supervision of senior technical resources.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Information Technology

Experience Required

Software Engineering

Technology

• 5-7 years
• Broad experience in translating business and functional requirements into technical specifications and developing the programming code to create the solutions.
• 8-10 years
• Proven experience in modern engineering practices i.e. dev ops, agile etc., Proven experience across multiple, broad IT Engineering disciplines, with demonstrated specialisation in at least one. Experience within the required scope of expertise.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Things
• Developing Expertise
• Documenting Facts

Technical Competencies:

• Agile Engineering
• API Engineering
• Automation
• Cloud Computing
• Continuous Delivery (CD)
• Continuous Deployment

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Job Description

• We are looking for an experienced, client-focused sales consultant with a proven sales track record to join our branch banking environment as a Universal Banker. This role is suited to a confident frontline banking professional who can engage clients, identify needs, provide appropriate banking solutions and contribute to sustainable sales growth while delivering excellent client service and meeting all risk, compliance and FAIS requirements.

Key Responsibilities:

• Engage clients across branch and related banking channels to understand their needs, resolve queries and provide appropriate banking solutions in line with service, product and legislative requirements.
• Identify sales and demand generation opportunities through client conversations, promote relevant banking products and channels, and contribute to branch sales and growth objectives.
• Open, amend, transfer and close client accounts in line with laid-down procedures, risk controls, KYC, POPIA and FAIS requirements.
• Assess client needs by reviewing account conduct, income and expenditure, scorecards and supporting information to provide informed recommendations and appropriate solutions.
• Educate clients on banking processes, digital functionality, self-service channels, product features and their rights and obligations in line with the Code of Banking Practice.
• Maintain accurate records, update required management information, adhere to team ways of work and contribute to a high-performing branch environment.

Qualifications

• National Certificate or equivalent NQF 5 FAIS-aligned qualification in a field related to banking, financial services, commerce, sales, client service or a related discipline.
• The candidate must meet FAIS Fit and Proper requirements.

Minimum Experience:

• 3 to 4 years’ experience in a branch banking, financial services, contact centre sales or client-facing sales environment.
• Proven sales track record with experience identifying client needs, promoting solutions, cross-selling and achieving sales or growth targets.
• Strong understanding of banking products, client servicing, account opening, application processing and customer acceptance requirements.
• Experience working in a regulated environment where adherence to risk, compliance, KYC, POPIA and FAIS requirements is critical.
• Confident client engagement capability with the ability to build rapport, ask the right questions, handle pressure and provide practical solutions.

Additional Information

Behavioural Competencies:

• Checking Things, Examining Information and Following Procedures
• Convincing People, Impressing People and Seizing Opportunities
• Establishing Rapport, Interacting with People and Inviting Feedback
• Developing Expertise, Developing Strategies and Exploring Possibilities
• Generating Ideas, Taking Action, Pursuing Goals and Meeting Timescales
• Embracing Change, Showing Composure, Team Working and Thinking Positively

Technical Competencies:

• Application & Submission Verification (Consumer Banking)
• Banking Process & Procedures
• Client Acceptance & Review
• Customer Understanding ( Consumer Banking)
• Processing
• Product Knowledge (Consumer Banking)

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Job Description

• The Universal Banking Team Leader is accountable for leading a branch-based sales team to deliver sustained revenue growth, deepened client relationships and a consistently excellent client experience.
• This role drives sales performance, embeds a strong client-centric culture, and ensures full compliance with regulatory, risk and conduct standards while developing a high-performing team aligned to market opportunity and business strategy.

Key Responsibilities:

• Accountable for driving sustained sales and revenue growth by identifying market opportunities, deepening existing client relationships and acquiring new business in line with branch financial targets.
• Responsible for leading, coaching and developing a team of Universal Bankers to build capability, accountability and a high-performance sales and service culture.
• Ensures a consistently excellent client experience by embedding a strong client-centric approach that delivers high-quality service, effective resolution of client needs and long-term relationship value.
• Oversees risk, compliance and conduct management across the branch, ensuring full adherence to FAIS, Fit and Proper requirements, internal policies and regulatory standards.
• Uses market insight, management information and performance data to optimise client coverage, resource allocation and branch execution.

Qualifications

• Bachelor of Commerce degree or an Advanced Certificate (NQF7 FAIS aligned qualification as per regulatory requirements) in a relevant field aligned to banking, finance, sales or management.
• RE1 and RE5 preferred.

Experience Required:

• 5 to 7 years’ experience within a retail or universal banking environment, with proven exposure to frontline sales and client engagement.
• At least 2 to 3 years’ proven leadership experience, managing and developing sales teams in a branch or client-facing environment.
• Demonstrated sustained sales performance track record, including achievement of financial and growth targets.
• Strong experience in risk management, compliance and conduct, including FAIS compliance and Fit and Proper requirements.
• Experience managing audits, operational risk, client complaints and regulatory adherence within a banking environment.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches and Producing Output
• Articulating Information and Convincing People
• Challenging Ideas and Exploring Possibilities
• Generating Ideas and Providing Insights
• Making Decisions and Showing Composure
• Following Procedures and Understanding People

Technical Competencies:

• Application & Submission Verification (Consumer Banking)
• Banking Process & Procedures
• Client Acceptance & Review
• Customer Understanding ( Consumer Banking)
• Processing
• Product Knowledge (Consumer Banking)

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Job Description

• To manage all cash-related client demand in-branch (walk-in clients, ATM/ANA support and cash assets) by executing transactions accurately, safely and in line with laid-down procedures, while identifying opportunities to migrate clients to appropriate channels and supporting sales through quality client engagement.

Key responsibilities:

• Deliver end-to-end cash service by engaging walk-in clients, understanding demand, completing cash and card-related transactions accurately, and ensuring a consistent client experience.
• Manage branch cash assets by handling, controlling, moving, storing and balancing cash in line with policy, limits and governance requirements, including receiving cash from SBV and clients.
• Maintain ATM/ANA availability through replenishment, balancing, basic maintenance and troubleshooting, and escalating technical or system issues to the relevant control teams to maximise uptime.
• Execute risk and compliance discipline by adhering to duty of care requirements, escalating transactions above limits, and protecting client information through correct documentation sequencing, filing and confidentiality.
• Support operational reporting and continuous improvement by completing required reports, updating MIS/capability charts, collating failure/variation information, and applying self-correcting actions to improve service delivery.

Qualifications

• National Certificate (NQF5) or equivalent qualification

Minimum experience:

• 1 to 2 years’ branch banking experience in a frontline cash/teller or similar role, supporting walk-in client demand and high-volume transactions.
• Proven cash handling capability including bulk cash processing, balancing, cash control, and working within prescribed limits, with a strong record of accuracy (low differences/errors).
• Experience supporting ATM/ANA operations (e.g., replenishment/balancing and first-line troubleshooting) within strict operational and regulatory requirements.
• Working knowledge of branch governance and compliance including laid-down banking procedures, audit readiness, confidentiality and risk escalation protocols.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches and Examining Information
• Articulating Information and Understanding People
• Exploring Possibilities and Generating Ideas
• Making Decisions and Managing Tasks
• Producing Output and Upholding Standards
• Following Procedures and Upholding Standards

Technical Competencies:

• Application & Submission Verification (Business Banking)
• Banking Process & Procedures
• Customer Acceptance & Review (Consumer Banking)
• Customer Understanding ( Consumer Banking)
• Processing
• Product Knowledge (Consumer Banking)

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Job Description

• To proactively direct the Service Lifecyle management of large and complex customer facing business IT services, comprising relevant business services, applications, systems, vendors, and dependencies, by leading teams across multiple portfolios and geographies.
• Provide strategic and operational holistic service insights, management information and recommendations, as input into CIO decisions and actively driving service improvement initiatives.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Business Commerce or Information Technology
• Preferred certification: ITIL 

Experience Required

Delivery Enablement

• Technology
• 8-10 years
• Experience in leading service management processes for large and diverse portfolio's. Proven knowledge and application of ITSM practice
• 8-10 years
• Have good knowledge of domain appropriate technology strategies. Proven application of service management processes and framework
• 8-10 years
• Have knowledge of domain operations, understanding of ecosystems, suppliers and broad technical knowledge of the technology, solutions and service catalogue consumed by countries.

Additional Information

Behavioural Competencies:

• Articulating Information
• Challenging Ideas
• Checking Things
• Developing Expertise
• Developing Strategies
• Directing People
• Empowering Individuals
• Establishing Rapport
• Exploring Possibilities
• Providing Insights
• Resolving Conflict
• Showing Composure
• Upholding Standards

Technical Competencies:

• Financial Management (Financial)
• Information Security Management
• IT Risk Management
• Knowledge of Banking & Financial Service
• Service Level Management
• Vendor Evaluation and Management
• ITIL Certification 

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Job Description

• To deliver Talent Acquisition (TA) operational excellence through stakeholder hiring experience, leveraging digital tools and providing TA data and insights.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Social Sciences

Experience Required

Talent Acquisition

People & Culture

• 3-4 years
• Demonstrated workplace experience within the area of specialisation. Proven experience in TA stakeholder management and data integration. Experience throughout the entire TA value chain

Additional Information

Behavioural Competencies:

• Articulating Information
• Checking Things
• Documenting Facts
• Following Procedures
• Interacting with People
• Interpreting Data
• Managing Tasks
• Producing Output
• Providing Insights
• Taking Action
• Team Working
• Upholding Standards

Technical Competencies:

• Automation Acumen
• Insight Storytelling
• Knowledge of P&C Policies & Procedures
• P&C Operations
• P&C Process Improvement
• Recruitment
• Researcher

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Job Description

• To provide subject matter expertise, lead and drive the design, implementation, and maintenance of endpoint solutions and integrated communication systems within a dedicated infrastructure applications portfolio (SBSA) to ensure a secure and efficient work environment as well as seamless communication and collaboration across various platforms.
• To protect the organisation's computer systems and networks from cyber threats, ensuring the confidentiality, integrity and availability of data.

Qualifications

• Relevant certifications such as Citrix Certified Associate/Professional (CCA/CCP), Microsoft Certified: Modern Desktop Administrator, or equivalent.
• Experience with ZTNA vendor certifications (e.g., Zscaler, Palo Alto Prisma, Cato Networks or similar).
• Familiarity with ITIL processes; ITIL Foundation certification is advantageous.
• Exposure to scripting and automation (PowerShell, Python) for endpoint management tasks.
• Experience working in hybrid or multi-cloud environments.

Skills and Experience:

• Proven experience in an Endpoint or Remote Services role within an enterprise environment.
• Strong hands-on expertise with Citrix technologies, including:
• Citrix Virtual Apps and Desktops (CVAD) / VDI
• Citrix NetScaler / ADC (VPN, load balancing, gateway configuration)
• Citrix application hosting and provisioning
• Experience managing Windows 365 Cloud PCs, including Microsoft Endpoint Manager (Intune) and Azure AD.
• Solid understanding and practical experience with ZTNA concepts and solutions (e.g., Zscaler Private Access, Citrix Secure Private Access, Cato Networks or equivalent).
• Proficiency with Microsoft 365 and Azure cloud services.
• Strong knowledge of Windows 10/11 OS management, Group Policy, and endpoint security practices.
• Experience with monitoring and alerting tools relevant to virtualised environments.
• Excellent troubleshooting and analytical skills with a structured, methodical approach to problem-solving.

Additional Information

Key Responsibilities:

• Administer, maintain, and optimise the Citrix environment, including Virtual Desktop Infrastructure (VDI), NetScaler VPN, and application hosting solutions. Manage and support the Windows 365 Cloud PC platform, including provisioning, policy management, and user lifecycle.
• Collaborate with security, networking, and infrastructure teams to align endpoint solutions with organisational security standards. Monitor platform health, performance, and capacity, proactively identifying and addressing potential risks.
• Develop and maintain technical documentation, runbooks, and standard operating procedures. Participate in incident, change, and problem management processes in line with ITIL best practices. Contribute to project delivery, including new technology rollouts, upgrades, and migrations. Provide Level 3 technical support and act as an escalation point for endpoint-related issues.

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Things
• Developing Expertise
• Documenting Facts
• Embracing Change
• Following Procedures
• Interpreting Data
• Showing Composure
• Taking Action
• Team Working
• Upholding Standards

Technical Competencies:

• Agile Development
• API Design, Development and Frameworks
• API Engineering
• Application Support
• Availability Management
• Change Control and Management (IT)
• Cloud Platform Engineering
• Cloud Services
• Continuous Process Improvement
• Information Technology Architecture
• Process Analysis and Redesign
• Process Governance
• Project Management (Project Mgmt)
• Project Reporting
• Promote Good Governance, Risk & Control
• Quality Management
• Root Cause Analysis
• Stakeholder Management

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Job Description

We are seeking a dedicated and customer-oriented individual to join our team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and ensuring their needs are met efficiently and professionally.

• Warmly greet and assist customers as they enter the branch, creating a positive first impression
• Identify and assess customer needs through active listening and questioning
• Record and monitor customer inquiries, ensuring accurate documentation
• Efficiently allocate customers to appropriate departments or specialists for further assistance
• Provide basic information and guidance on bank products and services
• Handle and resolve simple customer queries independently
• Maintain a high level of integrity and adhere to ethical standards in all interactions
• Collaborate with other team members to ensure smooth customer flow within the branch
• Stay updated on bank policies, procedures, and product offerings to provide accurate information
• Contribute to maintaining a clean and welcoming branch environment

Qualifications

• National Certificate (NQF5) or equivalent qualification

Experience Required:

• 1-2 years of branch banking experience, focusing on customer service
• Excellent communication and interpersonal skills
• Proficiency in computer systems, including banking software
• Strong problem-solving abilities and attention to detail
• Customer-centric mindset with ability to work in a fast-paced environment
• Basic knowledge of banking products and services (preferred)
• Fluency in English and other local languages (advantageous)

Additional Information

Behavioural Competencies:

• Following Procedures
• Interacting with People
• Managing Tasks
• Meeting Timescales
• Producing Output
• Showing Composure
• Team Working
• Upholding Standards

Technical Competencies:

• Banking Process & Procedures
• Client Servicing
• Customer Reception and Channelling
• Product Knowledge (Consumer Banking)

go to method of application »

Job Description

• We are looking for an experienced, client-focused sales consultant with a proven sales track record to join our branch banking environment as a Universal Banker.
• This role is suited to a confident frontline banking professional who can engage clients, identify needs, provide appropriate banking solutions and contribute to sustainable sales growth while delivering excellent client service and meeting all risk, compliance and FAIS requirements.

Key Responsibilities:

• Engage clients across branch and related banking channels to understand their needs, resolve queries and provide appropriate banking solutions in line with service, product and legislative requirements.
• Identify sales and demand generation opportunities through client conversations, promote relevant banking products and channels, and contribute to branch sales and growth objectives.
• Open, amend, transfer and close client accounts in line with laid-down procedures, risk controls, KYC, POPIA and FAIS requirements.
• Assess client needs by reviewing account conduct, income and expenditure, scorecards and supporting information to provide informed recommendations and appropriate solutions.
• Educate clients on banking processes, digital functionality, self-service channels, product features and their rights and obligations in line with the Code of Banking Practice.
• Maintain accurate records, update required management information, adhere to team ways of work and contribute to a high-performing branch environment.

Qualifications

• National Certificate or equivalent NQF 5 FAIS-aligned qualification in a field related to banking, financial services, commerce, sales, client service or a related discipline.
• The candidate must meet FAIS Fit and Proper requirements.

Minimum Experience:

• 3 to 4 years’ experience in a branch banking, financial services, contact centre sales or client-facing sales environment.
• Proven sales track record with experience identifying client needs, promoting solutions, cross-selling and achieving sales or growth targets.
• Strong understanding of banking products, client servicing, account opening, application processing and customer acceptance requirements.
• Experience working in a regulated environment where adherence to risk, compliance, KYC, POPIA and FAIS requirements is critical.
• Confident client engagement capability with the ability to build rapport, ask the right questions, handle pressure and provide practical solutions.

Additional Information

Behavioural Competencies:

• Checking Things, Examining Information and Following Procedures
• Convincing People, Impressing People and Seizing Opportunities
• Establishing Rapport, Interacting with People and Inviting Feedback
• Developing Expertise, Developing Strategies and Exploring Possibilities
• Generating Ideas, Taking Action, Pursuing Goals and Meeting Timescales
• Embracing Change, Showing Composure, Team Working and Thinking Positively

Technical Competencies:

• Application & Submission Verification (Consumer Banking)
• Banking Process & Procedures
• Client Acceptance & Review
• Customer Understanding ( Consumer Banking)
• Processing
• Product Knowledge (Consumer Banking)

go to method of application »

Job Description

• We are looking for an experienced, client-focused sales consultant with a proven sales track record to join our branch banking environment as a Universal Banker.
• This role is suited to a confident frontline banking professional who can engage clients, identify needs, provide appropriate banking solutions and contribute to sustainable sales growth while delivering excellent client service and meeting all risk, compliance and FAIS requirements.

Key Responsibilities:

• Engage clients across branch and related banking channels to understand their needs, resolve queries and provide appropriate banking solutions in line with service, product and legislative requirements.
• Identify sales and demand generation opportunities through client conversations, promote relevant banking products and channels, and contribute to branch sales and growth objectives.
• Open, amend, transfer and close client accounts in line with laid-down procedures, risk controls, KYC, POPIA and FAIS requirements.
• Assess client needs by reviewing account conduct, income and expenditure, scorecards and supporting information to provide informed recommendations and appropriate solutions.
• Educate clients on banking processes, digital functionality, self-service channels, product features and their rights and obligations in line with the Code of Banking Practice.
• Maintain accurate records, update required management information, adhere to team ways of work and contribute to a high-performing branch environment.

Qualifications

• National Certificate or equivalent NQF 5 FAIS-aligned qualification in a field related to banking, financial services, commerce, sales, client service or a related discipline.
• The candidate must meet FAIS Fit and Proper requirements.

Minimum Experience:

• 3 to 4 years’ experience in a branch banking, financial services, contact centre sales or client-facing sales environment.
• Proven sales track record with experience identifying client needs, promoting solutions, cross-selling and achieving sales or growth targets.
• Strong understanding of banking products, client servicing, account opening, application processing and customer acceptance requirements.
• Experience working in a regulated environment where adherence to risk, compliance, KYC, POPIA and FAIS requirements is critical.
• Confident client engagement capability with the ability to build rapport, ask the right questions, handle pressure and provide practical solutions.

Additional Information

Behavioural Competencies:

• Checking Things, Examining Information and Following Procedures
• Convincing People, Impressing People and Seizing Opportunities
• Establishing Rapport, Interacting with People and Inviting Feedback
• Developing Expertise, Developing Strategies and Exploring Possibilities
• Generating Ideas, Taking Action, Pursuing Goals and Meeting Timescales
• Embracing Change, Showing Composure, Team Working and Thinking Positively

Technical Competencies:

• Application & Submission Verification (Consumer Banking)
• Banking Process & Procedures
• Client Acceptance & Review
• Customer Understanding ( Consumer Banking)
• Processing
• Product Knowledge (Consumer Banking)

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Job Description

• To provide credible and effective advice to drive the remuneration proposition for Business Unit's People Strategy. Provide best practice research and understanding of the competitive markets and industry practices. This role advises the Business Unit on all remuneration related matters.

Qualifications

Minimum qualifications

• Minimum of a Business Commerce / Social Science degree
• In addition, must be a Certified Global Remuneration Professional (GRP), World at Work

Experience required

• Minimum of 5-7 years experience in designing and implementing remuneration solutions and frameworks, preferably with an international footprint in a Finance Services organisation, with experience been gained in providing specialist consulting advice in a medium or large organisation or working for a specialist reward consulting organisation.
• Prior experience with benchmarking remuneration policies and practices to ensure market competitiveness for the Business Unit, while ensuring that there is alignment to Group imperatives.
• Ability to use the outputs of benchmarking to inform recommendations made to the business to ensure market competitiveness for the area of responsibility.
• Apply remuneration best practice and latest developments, as well as changes to relevant laws and statutory regulations to ensure that reward policies, processes and procedures align and remain compliant.
• Promote the Reward Governance Framework (Remco delegated authority levels), Remco standardised reporting for the year-end review process and any other ad hoc reports to ensure that there is consistency in the manner that reward data is presented.
• Advise on remuneration recommendations to ensure that they are in-line with the relevant policies and frameworks. Manage the provision for the development, maintenance, amendment, and discontinuation of People & Culture Reward related policies.
• Provide proactive technical and expert advice to Business Heads and other key stakeholders in support of the development, design and implementation of a fit-for-purpose BU reward strategy, aligned to Reward Philosophy.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Convincing People
• Developing Expertise
• Embracing Change
• Empowering Individuals
• Exploring Possibilities
• Generating Ideas
• Producing Output
• Providing Insights
• Taking Action
• Understanding People
• Upholding Standards

Technical Competencies:

• Compensation and Benefits
• International Remuneration
• Performance Management
• Reward Analysis
• Reward Benchmarking
• Stakeholder Management

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Job Description

• To lead the Insights and Reporting function for Fraud Operations, PPB SA by delivering accurate, timely and actionable fraud intelligence, analytics and reporting (i.e. financial, non-financial and regulatory reporting for internal and external requirements).
• To strengthen the first line fraud risk capability through data driven insights, optimise fraud detection and decisioning and support operational governance, client protection and regulatory compliance.

Qualifications

• Degree in Risk Management or equivalent

Experience Required

• 7- 10 years
• Experience in fraud insights, analytics, reporting or operational intelligence within financial services. Exposure to digital fraud, application fraud, cyber-enabled crime and data-driven investigation support. Strong understanding of fraud data environments, data feeds, BI/analytics platforms, rules engines and operational metrics. Certifications advantageous (CFE, CAMS, data analytics certifications).

Additional Information

Behavioural Competencies:

• Articulating Information
• Checking Things
• Developing Strategies
• Directing People
• Establishing Rapport
• Examining Information
• Exploring Possibilities

Technical Competencies:

• Data Analysis / Analytics
• Reporting & Visualisation
• Data Wharehousing
• Risk Identification
• Risk Reporting
• Experience in SQL
• Experience in Power BI / Tableau

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Job Description

• This role is responsible for delivering effective credit reporting, insights, and analytics for an allocated Vehicle Asset Finance (VAF) retail portfolio. The objective is to support informed business decision-making and enable the development and execution of relevant credit strategies.
• The incumbent will design, enhance, and implement account management strategies, with a focus on pre-scoring of customers, takeover strategies, and continuous portfolio risk assessment. A key aspect of the role includes driving automation of production reports and implementing system and process improvements to support strategic objectives.

Key responsibilities include:

Business Requirements & Analytics

• Analyse and prioritise business reporting and data requests.
• Deliver accurate and meaningful management information (MIS).
• Provide in-depth credit insights to guide strategy and decision-making.
• Develop and enhance reporting solutions using business intelligence tools.
• Design credit decision-making processes through advanced data analysis.

Data Integrity & Process Assurance

• Ensure data accuracy through validation, reconciliation, and quality checks.
• Guide analysts in data extraction, manipulation, and reporting processes.
• Develop and maintain data monitoring frameworks to identify and resolve errors.
• Interpret large, complex datasets into actionable insights.
• Develop SAS code and drive automation of reporting processes.

Stakeholder Management

• Communicate proactively with stakeholders on reporting delivery and timelines.
• Negotiate and manage expectations on new and ongoing requirements.
• Collaborate with operational partners to improve processes and outcomes.

Strategy Development & Reporting

• Support the development and optimisation of acquisition and account management strategies.
• Monitor and evaluate strategy performance through cost-benefit analysis.
• Engage stakeholders on scorecard-driven strategy enhancements.

People Management & Knowledge Sharing

• Manage and develop a team of analysts to deliver on objectives.
• Identify and support development opportunities for team members.
• Share best practices in analytics, data interpretation, and coding.
• Address team performance, including disciplinary and grievance processes where required.

Performance Measures

• Delivery of accurate and timely reporting.
• Effectiveness of acquisition and account management strategies.
• Quality and impact of insights provided.
• Continuous improvement in reporting and analytics processes.

Qualifications

Qualifications

Minimum Requirements:

• Bachelor’s Degree in Mathematical Sciences, IT, or Computer Science.
• 5–7 years’ experience in credit analytics within a banking environment, with a focus on the credit lifecycle.
• Strong experience in data analysis, reporting, and credit risk management.

Preferred Qualifications:

• Honours Degree in Finance, Accounting, or Project Management.
• BSc in Statistics, Actuarial Science, or Financial Engineering.
• Experience in Vehicle Asset Finance (VAF) is advantageous.

Technical Skills:

• Advanced SAS development and coding.
• Strong technical report writing capabilities.
• Experience in developing data-driven strategies.
• Proficiency in data visualisation and business intelligence tools.

Behavioural Competencies:

• Ability to provide meaningful insights and interpret data effectively.
• Strong analytical and problem-solving skills.
• Ability to challenge ideas constructively and think practically.
• Effective communication and stakeholder engagement.
• Team leadership and collaboration capabilities.

Leadership Competencies:

• Driving delivery of results.
• Inspiring team performance.
• Building collaborative relationships.
• Developing team capability.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Checking Things
• Embracing Change
• Establishing Rapport
• Following Procedures

Technical Competencies:

• Active Listening
• Project Management (Project Mgmt)
• Quant Skills
• Risk Awareness
• Risk Identification

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Job Description

• To enable Standard Bank Insurance Brokers Contact Centre staff to deliver high quality service to client through the provision of technical, operational, compliant, POC and process support across all systems and processes across the full suite of SBIB services, ensuring that these systems and processes are efficient and simplified to contribute to a positive client experience.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Business Commerce

Experience Required:

• Insurance experience is also required for the role.         
• A detailed understanding of and experience with front and back office processes is essential for the role.
• Experience across the Insurance with exposure to Short term and Long term Insurance

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Documenting Facts
• Embracing Change
• Empowering Individuals
• Establishing Rapport
• Examining Information
• Following Procedures
• Interpreting Data
• Managing Tasks
• Producing Output
• Providing Insights
• Taking Action

Technical Competencies 

• FAIS
• Sales
• Change Management (HR)
• Training Provision
• Project Management (Project Mgmt) 
• Insurance Process & Procedures
• Fraud Detection and Management

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Job Description

• We are looking for a strategic and commercially driven Provincial Client Coverage Head of Private Banking to lead the delivery of Private Banking objectives across the province.
• This role is accountable for driving financial performance, market share growth, client experience, risk governance and people leadership in alignment with the broader Private Banking and PPB Client Coverage strategy.
• The successful candidate will be responsible for leading provincial execution, unlocking growth opportunities, strengthening collaboration across business units, and ensuring that Private Banking clients receive a consistent, high-quality and value-led banking experience.

Key Responsibilities:

• Lead the provincial execution of the Private Banking strategy, ensuring delivery against financial, client experience, growth and market share objectives.
• Drive collaboration across segments, products, corporate functions and business units to unlock ecosystem opportunities and deliver integrated client solutions.
• Oversee risk, governance, credit arbitration and compliance standards to ensure sustainable portfolio performance and effective risk mitigation.
• Monitor market, competitor and client trends to identify growth opportunities, strengthen the value proposition and improve provincial performance.
• Lead, coach and enable Private Banking teams across the province, ensuring strong people leadership, performance management and alignment to business priorities.

Qualifications

• A Degree (NQF7 or Higher) in a field related to the role, such as Business, Commerce, Finance, Economics, Accounting, Banking or a related field.
• Must be a registered or eligible Key Individual.
• RE1 and RE5 are required.

Experience Required:

• Minimum of 10 years’ experience in banking or financial services, with strong exposure to Private Banking, client coverage, sales leadership and service delivery.
• Proven experience in leading teams, managing senior stakeholders and delivering financial and non-financial business outcomes.
• Strong experience in credit applications, credit arbitration, budgeting, forecasting, sales management, cost control and risk governance.
• Solid understanding of Private Banking products, client value propositions, portfolio management and the broader financial services environment.

Additional Information

Behavioural Competencies:

• Strategic Leadership
• Commercial Drive
• Influencing and Stakeholder Management
• Decision-Making
• People Leadership
• Adaptability and Resilience

Technical Competencies:

• Private Banking and Client Coverage Expertise
• Financial Acumen
• Credit and Risk Management
• Sales and Portfolio Management
• Product and Market Knowledge
• Governance and Regulatory Knowledge