Job Opportunities at The Capital Hotels, Apartments & Resorts

Description:

• The F&B Supervisor is responsible for supervising and coordinating the daily activities for the Restaurant, Bar/s, Room Service, Conferencing and Functions at the Hotel. The position is primarily concerned with two main functional activities:  supervision and front of house. The F&B Supervisor is second-in-charge to the F&B Manager and takes charge and runs the F&B operations in the absence of the F&B Manager.

Minimum Requirements:

• Matric
• Hospitality Qualification or Similar
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Customer service driven with outstanding communication and active listening skills
• Friendly, courteous and service-orientated
• Ability to work as part of a team, as well as independently
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable/Professional appearance and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills
• Leadership skills

go to method of application »

Description

You will be responsible for (but not limited to):

• Checking guests in and out of the hotel
• Maintaining guest accounts and processing guest transactions during their stay
• Dealing with any and all special needs or requests from guests during their stay
• Assisting with reservations for guests as and when required

Minimum Requirements:

• Matric
• Hospitality Qualification or Similar
• 1 – 2 Years Receptionist experience
• Strong Computer Literacy skills in terms of MS Office and a reputable PMS (Protel)
• Hands-on Problem-Solving approach and the ability to remain calm under pressure and take control of incidents and investigations
• Ability to work as part of a team, as well as independently
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable and well spoken
• Team Player who leads by example
• Ability to work shifts
• Ability to remain highly confidential and be able to treat sensitive information with the highest level of diplomacy

go to method of application »

Description

• You will be responsible for responding to communications from guests, travel agents, groups and referral networks concerning Reservations queries arriving by mail, telephone, fax, or through a central reservation system. You will be responsible for coordinating all reservations, creating and maintaining reservation records, preparing and sending invoices and confirmation and promptly process any cancellations and modifications. Follow up on enquiries and getting payment.

 Minimum Requirements:

• Martic
• Hospitality Management Qualification or similar
• At least 2 years’ experience as a Reservationist, preferably for multi-property sites
• Excellent Computer Literacy Skills with MSOffice and a typing speed of at least 60 wpm
• Experience in preparing quotes, letters of confirmations etc
• Experience on a recognised Hotel Property Management System
• Advanced Computer Literacy skills with a working knowledge of MS Office
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Ability to work as part of a team, as well as independently
• Great attention to detail and sound financial acumen
• Presentable and well spoken
• Self Motivated
• Presentable and well spoken
• Excellent telephone manner
• Team Player
• Ability to work shifts, weekends and overtime
• Prepared to work shifts at hotel level as and when required

go to method of application »

Description:

• The Waiter is responsible food and beverages in the Restaurant, Room Service and, if required, Function areas in a friendly, fast and efficient manner. The position is primarily concerned with two main functional activities: front of house and stock.

Minimum Requirements:

• Matric
• Previous Restaurant experience essential
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Ability to work as part of a team, as well as independently
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills
• Ability to work shifts

go to method of application »

Description

You will be responsible for (but not limited to):

• Checking guests in and out of the hotel
• Maintaining guest accounts and processing guest transactions during their stay
• Dealing with any and all special needs or requests from guests during their stay
• Assisting with reservations for guests as and when required
• Running of Night Audit shifts

Minimum Requirements:

• Matric
• Hospitality Qualification or Similar
• 1 – 2 Years Receptionist experience
• Sound knowledge of Front Office, Reservations and General Management Procedures
• Communication, engagement and Guest Service Skills
• Previous Night Audit experience advantageous
• Strong Computer Literacy skills in terms of MS Office and a reputable PMS (Protel)
• Hands-on Problem-Solving approach and the ability to remain calm under pressure and take control of incidents and investigations
• Ability to work as part of a team, as well as independently
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable and well spoken
• Team Player who leads by example
• Ability to work shifts
• Ability to remain highly confidential and be able to treat sensitive information with the highest level of diplomacy

go to method of application »

Description:

• The F&B Operations Manager is responsible for the smooth running of the F&B offering. You will have the responsibility to develop, innovate and deliver a product mix which is quality driven whilst maintaining aggressive financial returns. This will be driven by ensuring that all working methods are reviewed and best practice is achieved so we in turn can grow our business whilst delivering excellent guest service.

Minimum Requirements:

• Matric
• Hotel management diploma or equivalent
• Proven Food and Beverage management experience within a 4/5-star hotel (4 years+)
• Previous Restaurant Manager experience (4 years +)
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Customer service driven with outstanding communication and active listening skills
• Ability to work as part of a team, as well as independently
• Huge emphasis on staff training and development
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable/Professional appearance and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills

go to method of application »

Description:

• The Commis de Rang primary responsibility is to prepare the dining venues, food pass and service area of an assigned station in restaurants. The Commis de Rang ensures excellence by assisting Chef de Rang in the execution of dining service standards to all Guests.

Minimum Requirements:

• Matric
• Hospitality Management Qualification or equivalent advantageous
• Minimum of 1 - 2 years relevant experience in fine dining restaurants.
• Practical fine dining experience
• Working knowledge on point of sales systems
• Excellent eye for attention to details essential
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Strong leadership and organizational skills
• Ability to drive change and to look for operational efficiencies/synergies
• Customer service driven with outstanding communication and active listening skills
• Ability to work as part of a team, as well as independently
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable/Professional appearance and well spoken
• Proactive in approach

go to method of application »

Description:

• The Maintenance Supervisor is responsible for ensuring that all maintenance, security, pool and grounds issues are dealt with as well as managing a maintenance team within The Capital Hotel Group. The Maintenance Supervisor is the second in charge to the Facilities Manager and will take charge in the absence of the Facilities Manager.

Minimum Requirements:

• Martic
• 2 – 3 Years Facilities/ Maintenance supervisory experience required
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Ability to work as part of a team, as well as independently
• Ability to effectively manage, delegate and lead a team of Handymen
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable and well spoken
• Team Player who leads by example
• Daily planning and management of a maintenance team is essential

go to method of application »

Description:

• The Kitchen Sculler is responsible for ensuring that the kitchen is clean, well-maintained and organized at all times.  He/she will maintain a proper level of clean inventory with a high standard of cleanliness according to the Hygiene Standard and in line with general Health and Safety practices, as per The Capital Hotel Group Policy

Minimum Requirements:

• Matric
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Ability to work as part of a team, as well as independently
• Ability to run with multiple tasks/jobs
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills
• Ability to work shifts

go to method of application »

Description:

• The Handyman ensures a smooth and consistent resolution to maintenance issues logged during a shift and via verbal instructions. Areas of responsibility include: Security, Pools, Grounds, Hotel Rooms and any other area of the Hotel. The role will include general DIY and maintenance including basic carpentry, plumbing, painting and decorating.

Minimum Requirements:

• Matric
• 1 – 2 Year previous Handyman/Maintenance experience
• Additional qualifications within the field advantageous (Salary Dependent)
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Ability to work as part of a team, as well as independently
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills
• Ability to run with multiple tasks/jobs at once