Job Opportunities at Timberland

Description

The scope of the Employee’s duties include; but are not limited to the following: 

Leadership and Performance Management

• Manage Trade and Performance of  prime location, Timberland Branded retail outlets across Gauteng
• Actively lead the retail management team of individual sites in the strategic development of the site with its business objectives.
• Providing strong and focused leadership ensuring that the appropriate retail culture has the following features : Co-operative, responsive, results orientated ad highly competitive
• Build and manage a highly motivated and professional team who rise to the demands of a fast-paced challenging business environment whilst also ensuring the site meets financial, production and customer service and quality standards.
• Coach and develop junior managers to manage their respective teams.
• Set and actively communicate the retail standards across the business

Sales Planning and Sales Measurement

• Collation of the Region POE.
• Be the custodian of industry best practice to enhance sell out.
• Display in-depth Commercial understanding ( inclusive of competitor activity ) with swot analysis per store report – monthly submission (  1st week of every month)
• Manage field activity reports and submit viable field information to the buying and planning team to grow market share and enhance brand equity.
• Collation of the Visual checklist with pictures as a PowerPoint presentation ( stockroom included)– include suggestions and plans to improve VM standards aligned to stock densification standards( weekly submission).
• Recommend a promotional plan to drive sell out in your region.
• Actively manage the weekly sales planner – document the commitment per store manager and weekly review the sales percentage to target.
• Training sessions – conduct a minimum of 2 training sessions per week with documented minutes furnished to me.
• Furnish a Mid-month action plan to sales projection.
• Managing customer complaints – 24 turnaround time.
• Promote and support cross store / area networks to achieve consistency.
• Set targets to each direct report using the business model.
• Ensure that there is a clear set of action plans for each departmental target with clear resources and budgets to achieve
• Customer database built & maintained. ( customer experience is vital is this highly competitive fashion retail market)
• Store visit schedules developed & maintained.
• Daily / weekly / monthly planning.
• Market potential opportunities identified, prioritized, actioned & tracked.
• Daily objectives planned for and achieved.
• Together with Operations, manage Area Profitability.

Sales Administration & Corporate Compliance

• Accountable for ensuring rigorous corporate compliance aligned to government and group standard.
• Ensure all administrative matters pertaining to store operations is in line with company expectation.
• Accountable for Risk Management within the business unit
•  Respond to action internal audit findings and carry out instructions of Internal Risk officer.
• Head count management of sites.
• Reports completed and submitted timeously.
• Performance management of underperforming sectors
• Competence developed and skills transferred as part of Area development strategy
• Manage all ER and HR related processes
• Regularly facilitate 360 feedback across the area to determine area manager’s role fulfilment.
• Staff and store manager development
• Manage equipment functionality and effective communication with suppliers of said equipment.
• Effective communication with Landlords
• Resolve landlord, customer and regional office queries timeously
• Manage time and demands of individual sites especially with regard to time outside of business hours and seasonal demands.
• Nominated health and safety field committee member.
• Participate in quarterly health and safety meetings with Operations.
• Assist the DOL / OHS inspector during field audit visits.
• Manage the daily, weekly and monthly OHS trackers.

Opportunity Assessment and Market place competitiveness

• Inventory management – stock, branch supplies and budgets of all 7  stores
• Analyze and interpret trends to facilitate planning.
• Market potential study collated and analyzed by sales area.
• Generate insights from analysis & action appropriately.
• Volume / Market Share / In-trade execution gaps identified & actioned.
• Competitor activity identified & reported.
• Customer needs ascertained & planned for.
• Customer relationship management.
• Third party relationships optimized.
• Corporate image maintained.
• Customer service surveys

Requirements

• Matric
• Relevant tertiary education
• At least 5 -7 years experience in a similar role within a retail industry
• Valid driver's license
• Own car
• Proficient in English
• Business - & Commercial Acumen - Selling Skills
• Presentation and Negotiation skills
• Report Writing – MS Office proficient
• Leadership & People Management - Coaching
• Multitasking – Excellent time management
• Brand Activation/Promotion Skills
• Customer Service Orientated - Customer & Consumer Centric
• Budget Management
• Networking & Relationship Building
• Problem Solving and Results/Target Orientated
• Sound knowledge of retail trends and industry is a definite advantage

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About this role

Join our dynamic team as a Visual Merchandising Manager. Your responsibility is to maintain and optimise the presentation and display of merchandise in both high street and outlet stores. Your goal is to Execute strategies to ensure a consistent peak brand experience and create an appealing environment for prospective customers which drives sales through effective visual merchandising techniques.

Responsibilities 

• Investigating industry best practice initiatives in relation to new ideas and trends
• Identifying and making use of all opportunities to improve the overall visual appeal of stores, thereby maximizing trade
• Ensure that the merchandise is displayed effectively
• Creating effective merchandise strategies to get a return on trading space
• Create and update merchandising tools, merchandise guide, merchandise key controls, and Store Manager's merchandise checklist
• Liaise closely with buyer/director to ensure product type is in line with the location and demographics
• Developing strategies with new store opening promotional products to introduce customers to the brand and optimise the chances of them repurchasing
• Ensuring the combination of great product skills and being analytical to increase sales
• Ensuring that the stock holding is aligned with the sales target
• Supervising the execution of all signage, graphics and visual elements
• Create floor plan and layout to dictate the flow of customer traffic and shopping habits
• Departments are located correctly to maximize sales
• Responsible for the execution within all stores
• Conducts regular store visits and spot checks to ensure compliance around markdowns and price changes
• Maximizing company sales and reducing further markdowns by implementing correct location, merchandising and timeous implementation throughout all stores
• Management of Visual Merchandising Assistant and instore VM champions and responsible for their overall development and performance
• Trains best practices on customer service skills, store standards and selling points
• Conducting regular store visits ensuring all staff are fully trained
• Analyse products in stores to formulate a turnaround strategy
• Works closely with Buyer/Planner to maximize profitability with core/seasonal product
• Develops an effective network of communication to ensure shared knowledge and understanding of business activity
• Effectively manages the performance and development of Visual Merchandise assistant to drive Visual Merchandise standards
• Identify and implement training interventions to achieve exceptional stock service levels across all stores

Requirements

•  A Diploma/Degree in Interior Décor or Design / Retail / Fashion / Design.
• Min 4 years' work experience in the retail apparel industry, as a Visual Merchandising Manager.
• Excellent technical knowledge of design software Adobe Creative Suite, Photoshop, Illustrator and End user.
• Valid driver's license with own reliable transport. Travel on a national basis.

The ability to interpret briefs and demonstrate creativity in generating creative concepts, as well as communicating directives to in-store VM champions and VM Assistant to ensure correct rollout.

• Strong creative problem-solving skills and proven ability to show initiative. The position requires great attention to detail and conceptual and creative ability.
• Good knowledge of company and merchandising policies and procedures in the retail environment.
• Excellent Eye for detail with a strong creative hand with ability to communicate key ideas to drive visual standards.
• Fluent in English, other languages are an advantageous.
• Strong administrative skills, excellent product knowledge, and passion for the company's products.
• Self-starter and team player.