Career Opportunities at BCX

Core Description

• Responsible for ensuring that quality standards are met through evaluating, designing and preparing detailed specifications for larger complex networks and communication systems that are in alignment with BCX’s standards, as well as supervising direct reports. 

Key Deliverables / Primary Functions

• Manage change, constantly reviewing design and responding to optimisation changes 
• Monitor and control the network to ensure its day to day stability 
• Manage problems and assist with support functions 
• Contribute to the research and assessment of new technologies as well as customer needs 
• Monitor service levels and contribute to the development of standards and specifications 
• Test systems and keep records of technical details on network design, implementation plans and capital  projects 
• Support users and support staff 
• Attend to IMACD's (Installation, Modification, Addition, Change, Delete) 
• Provide network administration and support 
• Integrate systems 

Core Functional Skills & Knowledge

• In-Depth Knowledge Of Networks & Communication Systems and Technology
• ITIL Principles
• Good Understanding of Processes and Procedures
• Work Instructions

Core Behavioural Competencies

• Job Match Rating
• Delivering Results
• Meeting customer expectations
• Decision Making
• Handling Pressure
• Communication and Impact

Qualifications

• NQF 4: Grade 12
• OR NQF 5: 1-2 year Certificate/ Diploma

Experience

• 2 years relevant experience; experience in CISCO 

Networking preferred 

• Certifications / Professional Registration
• ITIL Foundation
• CCIE (Cisco Certified Internetworking Expert)
• ITIL
• CCNA

Special Requirements/ Employment Condition

• Valid Drivers license
• Ability to cope under pressure
• Ability to be on standby/ work overtime
• Ability to work shifts

Workplace Requirements

• Billable
• Client Based Position
• WFA /Office Based

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Core Description

• To oversee and co-ordinate the build, maintenance, monitoring and delivery of cyber security services and solutions to outsourced customers, to ensure contractual obligations and SLAs are consistently met, and that customers are protected against cybercrime.

Key Deliverables / Primary Functions

• Represent BCX Secure Cyber Security services to the BCX account team and outsourced customers.
• Present customer with monthly reports, assuring customers of how SLAs were met, and to provide customer with an overview of the security landscape.
• Communicate with BCX account team and customers on the risks and mitigating controls related to the business and operational systems environment
• Establish an Information Security Management System (ISMS) that is managed and improved on a continuous basis
• Communicate with executive management on the risks and mitigating controls related to the business and operational systems environment
• Ensure appropriate technical user access and authentication controls are in place
• Ensure appropriate non-technical controls, documented security policies, standards and procedures are created, reviewed, updated and maintained periodically by appropriate individuals
• Ensure that all business unit security coordinators understand and execute their security responsibilities in accordance with related policies, standards, and procedures
• Organise and conduct periodic Information Security Function / Team meetings
• Research information security advisories, publications, vendor correspondence on application patches, updates and version releases and media for recent exposures and their fixes in operating systems, databases, applications and networks
• Develop and implement an Information Security Strategy and a Technology Security Architecture with assistance from the Information Security Function / Team members
• Develop and implement the review and Compliance Program with assistance from the Information Security Function / Team members
• Develop and implement the review and Risk Program with assistance from the Information Security Function / Team members

• Address all day-to-day Operational Information Security Requirements as stipulated in the relevant Service Level Agreement (SLA) with clients

Functional Skills

• Cyber Security Governance and Frameworks
• Cyber Security Tools and Solutions
• Managed Services on Cloud and Iaas
• Budget Management
• Risk Management
• Project Management

Behavioural Competencies

Job Match

• Developing and implementing account plan or strategy
• Meeting customer expectations
• People / Team Leadership
• Decision Making
• Communication and Impact

Qualifications

• NQF 6: 3 year Degree/ Diploma/ National Diploma
• OR NQF 4 (Grade 12)

Experience

• 5 Years’ experience with degree or diploma
• 7 years’ experience with a Grade 12
• 6 to 8 years’ experience in cyber security solutions.

Certifications / Professional Registration

• CISM
• CISSP

Special Requirements/ Employment Condition

Work Characteristics

• Office/Client based and Remote