Job Roles at Pedros Flame Grilled Chicken

Job Description

•  Pedros requires a strong, hands-on and commercially minded Maintenance Manager to lead and manage the full maintenance division across the business. The role is responsible for ensuring that all Pedros restaurants, Distribution Centres, equipment, buildings, utilities, refrigeration systems, electrical systems, generators, HVAC, security systems and general infrastructure are maintained to the highest operational, safety and brand standards.
• The Maintenance Manager will build and manage a reliable maintenance structure that supports rapid operational growth, minimises downtime, protects assets, controls costs and ensures that all outlets and distribution facilities are fully functional, compliant and customer-ready at all times.
• This is a critical leadership role requiring technical expertise, strong contractor management, preventative maintenance discipline, project management capability and the ability to operate in a fast-paced QSR environment.

Duties and Responsibilities:

• Lead the full maintenance division across Pedros restaurants, Distribution Centres and support facilities
• Manage internal teams, technicians, coordinators and external service providers
• Design and run the preventative maintenance programme and asset register
• Operate a disciplined job card and maintenance tracking system
• Source, approve and manage technical suppliers and contractors with SLAs
• Oversee technical equipment including refrigeration, generators, HVAC, kitchen and DC infrastructure
• Provide maintenance support to new store openings, revamps and relocations
• Manage maintenance budgets, capex and opex spend and report on variances
• Ensure health, safety, food safety and statutory compliance across all maintenance work
• Conduct structured maintenance audits across restaurants and DCs
• Build technical capability across operational and DC teams

Requirements:

Qualifications:

• Grade 12
• National Diploma or relevant qualification in Electrical Engineering, Mechanical Engineering, Facilities Management or related technical field
• Trade qualification advantageous
• Project Management qualification advantageous
• Health and Safety training advantageous

Experience:

• Minimum 5 years in a maintenance management role
• Multi-site maintenance management experience
• QSR, food retail, hospitality, FMCG, distribution or multi-site retail experience
• Proven experience managing preventative maintenance programmes and maintenance budgets
• Strong supplier and contractor management experience
• Experience leading technicians, maintenance coordinators or outsourced technical teams

Key Competencies:

• Strong leadership and people management skills
• Excellent problem-solving and organisational ability
• Strong technical and project management capability
• Commercial and cost-control awareness
• Ability to work effectively in a fast-paced operational environment
• Strong communication and stakeholder management skills

Closing Date 22 June 2026

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Job Description

DUTIES AND RESPONSIBILITIES:

• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
• Maximising profitability and meeting sales and GP% targets, including motivating staff to do so
• Managing staff including discipline and work rosters.
• Work within a team and drive the restaurant/take-away forward
• Ensuring compliance with health and safety regulations
• Ensure daily opening and closing procedures are conducted at the store
• Marketing activities – to ensure that promotion and incentive programmes are introduced at the store
• Customer service relations management – handling of customer service complaints and ensuring complaints are handled within the required time frame
• People management – ensure training programmes are in place for staff development and to maintain and carry out regular structured staff meetings at the store
• Recruitment and selection – leading, training and monitoring the performance of the team in the store to increase productivity and profitability
• Performance evaluation of staff

REQUIREMENTS: 

• Restaurant and Fast-Food Service experience. Minimum 3 years related experience required
• MICROS experience and knowledge - Advantageous
• Management skills
• Organizational skills
• Customer service and good verbal communication skills
• Problem-solving skills

Closing Date 29 May 2026

go to method of application »

Job Description

DUTIES AND RESPONSIBILITIES:

• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
• Maximising profitability and meeting sales and GP% targets, including motivating staff to do so
• Managing staff including discipline and work rosters.
• Work within a team and drive the restaurant/take-away forward
• Ensuring compliance with health and safety regulations
• Ensure daily opening and closing procedures are conducted at the store
• Marketing activities – to ensure that promotion and incentive programmes are introduced at the store
• Customer service relations management – handling of customer service complaints and ensuring complaints are handled within the required time frame
• People management – ensure training programmes are in place for staff development and to maintain and carry out regular structured staff meetings at the store
• Recruitment and selection – leading, training and monitoring the performance of the team in the store to increase productivity and profitability
• Performance evaluation of staff

REQUIREMENTS: 

• Restaurant and Fast-Food Service experience. Minimum 3 years related experience required
• MICROS experience and knowledge - Advantageous
• Management skills
• Organizational skills
• Customer service and good verbal communication skills
• Problem-solving skills

Closing Date 29 May 2026

go to method of application »

Job Description

• We are looking for a highly organised, professional, and proactive Personal Assistant to provide high-level administrative and operational support in a fast-paced environment.
• The successful candidate will play a critical role in ensuring the smooth day-to-day management of executive schedules, communications, meetings, travel arrangements, reporting and overall office coordination.
• This role requires exceptional attention to detail, strong communication skills, emotional intelligence and the ability to manage multiple priorities with discretion and professionalism. If you are solutions-driven, tech-savvy, adaptable and thrive in a demanding environment, this is an exciting opportunity to join a dynamic and growing team.

Duties and Responsibilities

Administrative Support

• Handle day-to-day administrative tasks, including managing schedules, arranging appointments, coordinating travel, and organizing meetings to ensure smooth daily operations.

Communication Management

• Screen and respond to emails, phone calls, and other forms of communication on behalf of the executive. Draft, proofread, and prepare professional correspondence and reports. Communicate effectively with internal and external stakeholders at all levels, including management and senior leadership.

Calendar & Diary Management

• Manage and coordinate calendars, appointments, meetings, and events. Ensure timely reminders, follow-ups, and efficient scheduling to optimize executive productivity.

Meeting & Minutes Management

• Coordinate meetings, prepare agendas, take accurate meeting minutes, track action items, and ensure follow-through on deliverables and deadlines.

Travel Arrangements

• Arrange travel plans, including flights, accommodation, transportation, and itineraries. Ensure all travel logistics are effectively coordinated and communicated.

Document Preparation

• Assist in the preparation of reports, presentations, spreadsheets, and other business documents. Ensure all materials are accurate, professional, and submitted timeously.

Data & Records Management

• Maintain organized and up-to-date filing systems, databases, and records. Handle confidential and sensitive information with a high level of discretion and professionalism.

Task Prioritisation & Time Management

• Manage multiple priorities effectively, ensuring deadlines are met in a fast-paced environment. Anticipate needs proactively and address tasks with minimal supervision.

Team Collaboration

• Collaborate with team members, departments, and external stakeholders to facilitate smooth communication, coordination, and operational efficiency.

Problem Solving & Decision Support

• Address and resolve routine administrative issues and escalate complex matters appropriately. Demonstrate sound judgement and emotional intelligence when handling challenging situations.

Reporting

• Prepare and generate regular reports on key activities, outcomes, and performance metrics. Ensure accuracy and timely submission of reports to relevant stakeholders.

Qualifications & Experience

• Matric (Grade 12)
• Minimum 5 years’ experience in Administration and Diary Management
• Proficient in Microsoft Office Suite, particularly Microsoft Excel
• Basic financial acumen with an understanding of general business terminology
• Experience preparing meeting agendas and taking minutes will be advantageous
• Exposure to AI-enabled workplace tools and general technology proficiency will be advantageous

Key Competencies & Attributes

• Conscientious, detail-oriented, and highly organised
• Strong verbal and written communication skills
• Ability to communicate professionally with management and senior-level stakeholders
• High level of discretion and confidentiality
• Strong emotional intelligence and ability to work effectively under pressure
• Excellent time management and prioritisation skills
• Strong administrative and coordination capabilities
• Technology proficient, including Microsoft Office and basic AI tools
• Proactive, adaptable, and solution-oriented approach
• Ability to work independently and collaboratively within a team environment

Closing Date 30 June 2026