Job Vacancies at ACDC Dynamics SA

About the Job

• Are you an enthusiast with a passion for creating delightful coffee experiences? Do you thrive in a fast-paced, customer-centric environment?

We’re looking for someone to run our coffee counter in our brand new retail store.

• 2-3 years experience working in a Coffee Shop.
• High school diploma or GED.
• Proven management experience in the hospitality industry.
• A food handler's license.
• Sound knowledge of food health and safety regulations.
• Strong business acumen.
• Excellent Customer Service Skills.
• Exceptional customer service skills.

go to method of application »

About the Job

Purpose of the role:

• Getting the sale” using various customer sales methods. Forecasting sales, developing “out of the box” sales strategies/models and evaluating their effectiveness. Evaluating customers skills, needs and building productive long- lasting relationships.
• Maintain accurate and complete customer account information.

Duties:

• Understanding of the marketplace relative to product offering and client base demographics
• Searching for and capitalizing on new product opportunities positioning and branding for the respective product range in client stores
• Together with respective Brand or Category managers, developing product launch programs as well as formulation of customer days or product awareness campaigns within the client portfolio.
• Liaising with Senior Management and ensuring that sales targets are met.
• Analysing current marketplace and ensuring feedback is given regarding important market and competitive information.
• Training clients on products as and when required.
• Executing sales strategies
• Generating new leads and developing existing customers
• Responding to customer enquiries
• Achieving high sales targets and goals
• Building new business relationships using existing industry contacts
• When required, giving sales presentations to various levels of audiences?
• Managing employer’s expectations, client relationships and providing these with excellent service and support
• Providing feedback regarding suggestions for improvement and market research
• Ability to deal with and respond to high volumes of emails.
• As and when required, liaising with any business partner regarding exhibitions/ customers’ day etc of any type with reference to ACDC Dynamics and attends these events and or arranging these events.
• Quotation formulation and follow up of these.
• Attending Sales Meetings and providing the necessary information/ statistics etc
• Planning as well as submission of weekly calls and reporting on weekly activities
• Customer account maintenance
• Attending of ad hoc training sessions
• Saturday work will be required as per published roster.
• Find and capitalise on new product opportunities and possible turnkey projects by positioning the brand of ACDC in these customers.
• Managing employer’s expectations, client relationships with exceptional customer service and support.
• Compile accurate and precise calendar entries with a briefing on what transpired during sales calls.

KPI’s

• Meet monthly targets set by company.
• Update CTC reports weekly
• Call on assigned customers base with 8 constructive calls daily.
• Product introduction to client two samples per week. Samples needs to be cycled weekly.
• Housekeeping of customers account inclusive of ACDC Branding
• Rotate entire customer base within a four-week cycle.

Experience and Knowledge

• Experience and or knowledge in an Electrical manufacturing/sales environment
• An Electrical or similar technical qualification will be advantageous.
• 3 to 5 years in related sales role
• Technical product knowledge of our products will be preferable.
• Proven marketing and sales competencies and ability to analyse market and set new strategy.
• Ability to establish new markets/ establish new business relationships and train clients on products.