Job Vacancies at Allan Gray Proprietary Limited

Responsibilities:

• Event planning and co-ordination
• Planning and coordination of allocated events, webinars and exhibitions from start to finish.
• Contracting with venue and service suppliers (i.e. booking of venues, sound equipment suppliers as well as sourcing alternatives and continuously searching for ways to build the brand through events).
• Booking presenters or speakers, ensuring detailed record keeping thereof and timeous itineraries to speakers and delegates.
• Ensuring all steps of the events communication process are followed (e.g. save the date, invite, reminder etc.).
• Attendance of events and coordination on the day, including own travel arrangements.
• Post event record-keeping.
• Ensuring that event costs are within budget and proactively communicate with stakeholders throughout.
• Facilitate invoice approval, processing and budget record-keeping.
• Building and maintaining a client database, supplier database and potential new venues and suppliers.
• Creative input i.t.o designing events and invitations.
• Ensure events are hosted to the highest standard in line with the Allan Gray brand.
• Consistently liaising with the events team to ensure uniformity.
• Continually update guidelines documents and create efficiencies in the event procedures.
• Conduct site visits in all applicable regions and update venue list with all new hotels, restaurants and venues listed.

Relationship Management:

• Build and maintain relationships with key internal and external stakeholders to ensure events are in line with the brand’s standards.
• Ensuring that details of events are communicated with stakeholders throughout events timeline.
• Consistently managing feedback to internal and external stakeholders.
• Pro-actively communicate with event owners regarding potential negative or positive impacts on their events strategy.

Allan Gray Citizenship

• Adds to the business environment and overall growth of colleagues.
• Serves as an ambassador, representing the company in a professional manner.
• Values driven: client focused, performance driven, long-term oriented, independent minded, individually accountable, integrity, trustworthy

Requirements:

• Minimum of 5 years’ relevant work experience in the Financial Services industry
• Advanced understanding of Zoom webinars and studio operations
• Excellent verbal and written communication skills
• Strong negotiation skills
• Proactive, independent and forward thinker
• Creative problem solver
• Passionate about internal and external client satisfaction
• Excellent organisation and time management skills
• High stress tolerance with exceptional decision-making skills
• Ability to work irregular hours when operationally required and highly adaptable to changing role requirements
• Team leadership skills
• Ability to travel
• Valid drivers license
• Exceptional relationship building skills, with great interpersonal skills
• Diplomatic, tactful and persuasive communicator
• Pedantic about detail
• Perfectionist about consistency

Education:

• Degree or diploma
• Advanced computer literacy on the entire MS Office suite

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Responsibilities:

• Onsite support for daily incident resolution and service requests fulfilment.
• Use ISM Tool to complete daily operational tasks in a methodical and timeous manner meeting SLA’s.
• Commissioning and decommissioning of domain and non-domain machines using SCCM in compliance with standard procedures
• Software deployment using SCCM.
• Plan, coordinate and assist with Employee Desk moves
• Be willing to work After Hours due to standby support or project related tasks.
• Document procedures and troubleshooting.
• Audio-visual / video conferencing support
• Printer support
• Azure Virtual Desktop (AVD) support

Skills Required:

• Passionate about technology
• Attention to detail
• Problem solving skills
• Ability to work well under pressure
• Effective communication style
• Methodical approach to work
• Prioritization of Daily tasks based on urgency and impact
• SCCM 
• Office 365 support (Intermediate – Advanced)
• Windows 10/11 (Intermediate – Advanced)
• Smart device support (iPad, iPhone & Android) using Intune Management
• Audio-visual / video conferencing support 
• Printer support
• Azure Virtual Desktop (Advantageous)

Experience:

• Minimum 5 years desktop support 

Qualification:

• Technical Qualifications (Microsoft / CompTIA / SCCM / Azure / AWS) - Advantageous
• Grade 12