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  • Posted: Sep 20, 2026
    Deadline: Not specified
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  • Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to...

     

    Observability Engineer

    Job Summary

    • As part of the Discovery Central Services - Technology Services, the Observability Engineer role at Discovery Limited is responsible for the implementation, delivery, support, maintenance, and continuous enhancement of observability, AIOps, and IT Operations Management (ITOM) capabilities that enable the performance, availability, scalability, reliability, and operational visibility of technology services. Working closely with senior engineers, specialists, and operational teams, the role ensures effective monitoring and management of infrastructure, applications, networks, and services through the configuration, optimisation, and integration of observability platforms and ITOM solutions.
    • The role is accountable for designing, maintaining, and improving telemetry pipelines, supporting cloud-native and containerised environments, and delivering AIOps capabilities that leverage analytics, automation, and intelligent event correlation to improve operational efficiency and reduce service disruption. This includes enhancing monitoring coverage, alert effectiveness, automated remediation, service mapping, discovery, and integration of observability capabilities using various software technologies.
    • The Observability Engineer collaborates across development, infrastructure, platform, and operations teams to support incident management, problem management, and continuous service improvement initiatives. The position requires strong technical expertise, analytical thinking, and a proactive approach to identifying risks, optimising system performance, and improving service reliability through observability data and operational insights.
    • The role plays a key part in advancing observability, AIOps, and ITOM maturity across the organisation, enabling data-driven decision-making, improving operational resilience, and fostering a culture of reliability, automation, and continuous improvement throughout the technology landscape.

    Key Responsibilities

    • Lead the delivery, implementation, support, configuration, and continuous improvement of Observability, AIOps, and ITOM platforms and capabilities to enhance service performance, reliability, and operational visibility.
    • Design, implement, and maintain scalable telemetry pipelines that collect, process, and analyse metrics, logs, traces, and events across infrastructure, applications, networks, and services.
    • Configure, optimise, and manage observability and monitoring solutions, including technologies such as Dynatrace, Prometheus, Grafana, ELK Stack, Datadog, OpenTelemetry, and related platforms.
    • Analyse telemetry and operational data to proactively identify trends, anomalies, performance bottlenecks, and reliability risks, leveraging insights to support AIOps-driven operations, service optimisation, and continuous improvement initiatives.
    • Define, implement, and maintain Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets to measure service health, guide engineering priorities, and support reliability objectives.
    • Support and enhance ITOM capabilities, including Discovery, Service Mapping, Event Management, and automation initiatives to improve operational efficiency and reduce service disruption.
    • Collaborate with development, infrastructure, platform, and operations teams to improve monitoring coverage, alert quality, system resilience, and end-to-end operational visibility across cloud, hybrid, and containerised environments.
    • Participate in incident, problem, and change management activities by providing observability insights, performing root cause analysis, supporting post-incident reviews, and driving preventative improvements.
    • Develop and implement automation, scripts, and operational workflows that streamline observability processes, reduce manual effort, and improve service reliability and operational effectiveness.
    • Maintain observability standards, dashboards, documentation, and best practices while providing observability, AIOps, and ITOM expertise by promoting knowledge sharing, operational excellence, and continuous service improvement.

    Stakeholder Engagement:

    • Internal Stakeholders: Development, Infrastructure & Operation teams (across the Discovery Group)
    • External Stakeholders: Vendor support teams for observability tools, Third-party service providers for cloud and monitoring solutions

    Skills

    • Agent Deployment & configuration
    • Dynatrace Alert handling
    • Data Integrity
    • Data Collection
    • Monitoring
    • Dashboard Development / Dashboards
    • Infrastructure Automation
    • Incident and Problem Tracking
    • CI/CD
    • Infrastructure as Code
    • Amazon Web Services / AWS
    • Microsoft Azure
    • Kubernetes
    • Docker
    • Big Data

    Qualifications

    • Bachelor’s degree in Computer Science, Information Technology, or related field

    Certifications

    • Certified Cloud Practitioner or equivalent (AWS, Azure or GCP)
    • ITIL Foundation Certification
    • Certified Kubernetes Administrator (CKA)
    • Observability Platform Certification

    Work Experience

    • 5+ years' experience in IT Operations, Infrastructure, Monitoring, Observability, SRE, or a related technology field.
    • 3+ years' hands-on experience with observability platforms such as Dynatrace, Prometheus, Grafana, ELK, OpenTelemetry, Splunk, or similar.
    • Experience implementing and supporting Observability, AIOps, and ITOM capabilities, including Event Management, Discovery, and Service Mapping.
    • Experience monitoring enterprise infrastructure, applications, cloud platforms, and containerised environments.
    • Strong experience in incident management, problem management, root cause analysis, and service reliability improvement.
    • Practical experience with automation and scripting using Python, PowerShell, Bash, DQL, SQL or APIs.
    • Practical experience with networking technologies
    • Experience integrating observability solutions within ITSM platforms such as ServiceNow.
    • Proven ability to collaborate across development, infrastructure, and operations teams to improve service performance, availability, and operational efficiency.

    Preferred

    • Experience with Dynatrace and ServiceNow ITOM.
    • Knowledge of Kubernetes, cloud-native technologies (Azure, AWS, GCP), and SRE practices.

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    Non Motor Moderator

    Key Purpose

    • ​​The purpose of the role is to determine the quantum and merit of non-motor claims by moderating the claim, performing investigations and verifying the description of the event with the loss to ensure the most fair and accurate settlement amount of the claim.

    Areas of responsibility may include but are not limited to:

    • Checking completeness and correctness of non-motor assessments
    • Identifying what is required and outstanding from assessor / client
    • Verifying and correcting all assessing fees against approved / reasonable rates guidelines
    • Verifying and correcting all replacement values to ensure best possible cost
    • Managing relationships with internal and external stakeholders
    • Ensuring maximum possible savings are achieved on all claims moderated
    • Reporting on all moderated claims to show savings achieved
    • Identifying and escalating matters to claims and procurements teams where necessary
    • Identifying opportunities in the non-motor environment that will improve costs and efficiencies

    Knowledge and Skills:

    • Computer literate (MS Word, Power Point, Excel, Outlook)
    • Investigative skills
    • High attention to detail
    • In depth claims and assessing knowledge
    • Buildings and contents assessing knowledge
    • Data analysis and reporting
    • Relationship building skills
    • Negotiating skills
    • Leadership skills
    • Procurement principles - Advantageous
    • Project management - Advantageous

    Education and Experience

    Education:

    • Matric (Grade 12) with Mathematics
    • Short-term insurance qualification
    • Qualified electrician with a valid trade test (essential)

    Minimum Experience:             

    • At least 5 years experience in electrical/solar installation (essential)
    • Solar green card training (advantageous)
    • Claims related assessing experience (advantageous)

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    Data and Operational Support Specialist

    Key Purpose of the role

    • The position is responsible for managing complex tasks and performing and managing detailed system testing tasks within the Umbrella Fund Operations e.g. send trade instructions to Discovery Invest, monitor price tolerances and benchmarks, Regulation 28 reporting, Implementing bulk client investment changes, investment administration in general, Project management, Production error handling, root cause analysis, profit/loss and 13 A calculations, Broker commission processing. The incumbent must ensure that the processes and procedures are relevant, best practices identified, business improvement opportunities investigated. Understanding the business requirements, and through a structured process, document, validate and translate it into Business Requirements that are used by developers to craft a technical solution. Translate the business vision into the design. Working with multiple business areas and multiple teams. The individual additionally needs to document, perform detailed system testing and provide feedback on test results, defects identified and make these visible timeously to the necessary stakeholders and ensure that the current processes and procedures are understood to ensure any system enhancements meet business and regularity objectives. Additionally the individual must ensure that best practices are identified and business improvement opportunities are investigated.

    Areas of responsibility may include but not limited to

    • Processing of all daily and monthly transactional activity within agree service levels.
    • Implement processes and procedures and ensure required services in respect of the Umbrella Fund operations are conducted timeously and efficiently.
    • Ensures delivery of key operational attributes such as system testing, data completeness and data quality.
    • Proactively identify and correct production issues and data errors. Make recommendations to improve efficiencies based on metrics.
    • Communicate and collaborate effectively with stakeholders to resolve queries and ensure client expectations are met.
    • Prepare management reports for submission to superior. Update SOP’s with changes to the process where required.
    • Develop and maintain excellent business relations with internal and external brokers.
    • Follow a structured process to listen to, understand and document client requirements. If needed, facilitate activities like interviews or JAD sessions to expand the understanding of the business requirements. If required, perform analytical tasks, data extracts, run queries or any other form of analysis to gather information. Following up with clients to clear up ambiguity and possible misunderstanding.
    • Perform profit and loss calculations and data analytics
    • Ensure that day to day administration is accurate, compliant and abreast with regulatory frameworks such as, Pension Funds Act, Tax Act, Rules of the Discovery Life Umbrella Pension and Provident Funds, Participating employer special rules. Ensures delivery of key operational attributes such as data completeness and data quality.
    • Collaborate with testers, BA’s, developers, designers and other business experts to ensure testing requirements are fully understood.
    • Implement efficient test processes, procedures and scenarios, which will ensure system enhancements are adequate, and fit for business and regulatory requirements in respect of pension fund administration.
    • Ensures delivery of key operational attributes such as system testing, data accuracy, completeness and data quality.
    • Proactively identify, log and escalate production issues and data errors. Make recommendations to improve efficiencies based on metrics.
    • Communicate and collaborate effectively with stakeholders to resolve testing queries to ensure business expectations are met.
    • Write and execute test cases in line with agreed testing standards and practices. Document defects and make these visible to all stakeholders 
    • Develop and maintain excellent business relations with all stakeholders.
    • Follow a structured process to listen, understand and document testing requirements. If required, perform analytical tasks, data extracts, run queries or any other form of analysis to gather information. Follow up with IT, developers and software vendors to clear up ambiguity and possible misunderstanding.
    • Perform detailed test and data analytics.
    • Ensure that day to day administration will be accurate, compliant post system deployments
    • Detailed understanding and knowledge of Pension Funds Act, Tax Act, Rules of the Discovery Life Umbrella Pension and Provident Funds, Participating employer special rules.
    • Collaborate with testers, BA’s, developers, designers and other business experts to ensure testing requirements are fully understood.

    Personal Attributes and Skills     
    The successful candidate must demonstrate the following competencies:

    • Drives Results
    • Values Driven
    • Optimistic
    • Learns on the Fly
    • Resilient
    • Instils Trust
    • Problem Solver
    • Analytical
    • Working with people
    • Relating and networking
    • Writing and reporting
    • Applying expertise and technology

    Additional attributes

    • Analytical and problem-solving skills
    • Working with people
    • Relating and networking
    • Writing and reporting
    • Applying expertise and technology
    • Attention to detail
    • Coping with pressure and setbacks
    • Attention to detail

    Education and Experience

    • Matric
    • Diploma in IT/BSc/B Com Informatics or relevant experience or proven relevant experience 
    • Product and process knowledge - Advantageous
    •  2 - 3 years relevant experience - Essential
    • Advanced excel skills – Essential
    • Data analysis and interpretation (Large data sets) – Essential
    • End user system functionality testing and test case reporting – Advantageous
    • Compiling MI/BI reports, Admin reports, ADHOC report requests from large data sets
    • Technical Skills – Statistical analysis and reporting, Problem solving, Root Cause Analysis, Business writing (reports) and presentation

    go to method of application »

    Business Analyst

    Key Purpose

    • Understanding the technical requirements, and through a structured process documentng, validating and translating it into functional specifications that are used by developers to craft a technical solution. Testing and validating the functionality of the technical solution against the technical requirements. Interfacing between the Systems Architect, client (where relevant) and the development team with regards to the technical, business and functional requirements. Ensuring that the technical and/or the business requirements are delivered in the implemented solution. Working with multiple systems and business areas and multiple teams that require deep integration of solutions. Building and maintaining strong relationships with clients, and acting as consultant on the application.

    Areas of responsibility may include but not limited to:

    Business Case

    • Assist the Systems Architect and/or business to articulate the benefits they wish to realize with the solution. Facilitating the development of a Technical Design or Business Case.

    Agile Methodology

    • Design and validate the functional solution using Agile Methodology.
    • This involves interpreting the product / technical requirements into Agile Epics and Stories
    • Plan Agile Sprints and Stories for the Sprint
    • Apply knowledge of the system, interfaces and dependencies to highlight integration aspects that must be considered.
    • Identify a set of stakeholders that need to be involved in creating and validating the Agile Story Board by interview business and technical owners, as well as experienced members of the development team (Development Manager, Architect, Snr BA).
    • Design a set of test cases/scripts, test scenarios and test data sets to accompany the Agile Story Board
    • Validate the Agile Epics and Test Basket with the identified stakeholders and obtain sign-off.

    Release Notes & Training Material

    • Update and publish release notes related to the current system changes implemented and notify impacted parties. Maintain and update the Agile Story Board (Epics and Stories) with any added content.

    Personal Attributes and Skills

    Behavioral Skills

    • Time management and prioritization
    • Creativeness
    • Curiosity
    • Learning orientation
    • Negotiation skills
    • Innovation

    Technical Skills

    • Agile Methodology
    • Project Management
    • SQL queries
    • Business Writing Skills
    • Presentation and Facilitation Skills
    • Solution Architecture
    • Process Mapping
    • Entity Diagram mapping
    • Software testing pack design, functional testing

    Education and Experience

    Minimum

    • Informatics or other relevant degree
    • 3 – 5 years Business Analyst experience
    • Agile Methodology Certification

    Advantageous

    • 1 year Software Development experience
    • Honours degree

    Methodologies

    • Agile Methodology

    Tools

    • Enterprise architect
    • Visio
    • SoapUI (SOAP) / REST client (JSON)
    • Atlassian tool suite (Jira, Confluence)

    Processes

    • ITIL (Incident, Release, Problem Management)

    Technologies

    • SQL (Oracle and IBM Netezza)
    • UML
    • XML
    • JSON

    Other

    • Software architecture
    • JAD sessions
    • Data modelling techniques

    go to method of application »

    Recoveries Team Leader

    Key Purpose 

    • The primary purpose of the Discovery Insure Third-Party Recoveries Team Leader is to oversee and manage the daily operations of the recovery process, ensuring that both business and customer objectives are met.
    • The role focuses on delivering maximum value to internal and external customers, while upholding Discovery Insure's core values and fostering a positive team environment.

     Areas of responsibility may include but not limited to 

    • Oversee all management responsibilities within the scope of the role.
    • Set clear performance goals and targets for each advisor.
    • Prioritise tasks for self and others in line with objective and business requirements.
    • Provide regular reporting to management, including updates on the operations dashboard and team performance metrics.
    • Handle escalated queries from various internal and external stakeholders.
    • Ensure all recovery escalations are managed and completed in the turnaround times.
    • Conduct regular quality audits to ensure team adherence to standards.
    • Coaching of team to enhance team performance.
    • Conduct monthly one-on-one meetings and performance reviews.
    • Drive the achievement of departmental goals and targets through effective leadership.
    • Build and maintain strong relationships with other insurance companies to support recovery efforts.

    Education and Experience

    •  Matric (Essential)
    • 4 years’ minimum experience in a recoveries and/or liabilities and/or claims role within a short term insurance environment (Essential)
    • 2 years’ minimum Team Leader experience in the Short Term Insurance sector (Essential)
    • Relevant Degree (Advantageous)

    go to method of application »

    AI Developer

    Key Purpose

    • The AI Developer is responsible for collaborating with the Digital Innovation and Product Management team to understand business requirements and develop effective AI web-based solutions. The role supports the full application development lifecycle, including requirements gathering, solution design, development, testing, deployment, and post-release support, while ensuring high-quality, maintainable code.
    • The incumbent is also responsible for supporting, maintaining, and troubleshooting applications across development, testing, and production environments to ensure optimal system performance and reliability.

    Areas of responsibility may include but not limited to

    • Participate in new business development through ideation, prototype development, and project estimates 
    • Develop, test, and maintain the deployed application software with high quality and standards
    • Usability testing new features to incorporate feedback into the digital product development process
    • Research new techniques, tools, and best practices and share that knowledge with the team and community 
    • Perform analysis at a strategic level and understand principles of business, technical and enterprise architecture 
    • Distinguish between business, functional and non-functional requirements and how to implement them 
    • Collaborate with product managers and designers to ensure a successful, high-quality product and great user experience 
    • Analyse, maintain and enhance existing application and troubleshoot issues with efficiency 
    • Perform accurate development estimation 
    • Produce technical specifications and designs 
    • Present to senior stakeholders 
    • Offer support and guidance to junior staff and peers 

    Personal Attributes and Skills

    • Understanding of the evolving digital world on both the demand side (how people/ companies are using technology) and the supply side (extensive hardware and software knowledge).
    • Good analytical and problem-solving skills.
    • Ability to integrate AI into applications, APIs, automation, and data workflows
    • Excellent oral and written communication skills, including the ability to explain digital concepts and technologies to business leaders, as well as business concepts to technologists.
    • Experience analysing and interpreting data, presenting that data and executing necessary improvements, and monitoring and evaluating KPIs and digital metrics.

    Education and Experience

    • IT related Degree or Diploma (BSc/BTech or similar). 
    • Relevant Cloud platform certification (GCP, Azure etc.) and Java certification
    • 3+ years systems development experience 
    • Experience with SOAP and REST services 
    • Unit testing and mocking frameworks 
    • Source control, experience with GIT 
    • Experience with industry standard Application Servers (preferably WebLogic) 
    • Knowledge of OO design principles and development patterns 
    • Development of solutions using cloud platform services (Azure, GCP)
    • DevOps/Continuous integration
    • Exposure to the Atlassian tool suite (Jira, Confluence, Bamboo and Bitbucket) 

    go to method of application »

    Internship: HR Administrator

    Key Purpose

    • The successful incumbent will be principally responsible for all data analysis within the Health People space. This includes but isn’t limited to, gathering and compiling relevant data sets and identifying important trends on all people related matters.

    Key outputs

    • The Data Analysis
    • Capturing of relevant HR data
    • Exit and Orientation Interview trending and presentation
    • Analysis of performance data and drive completion
    • Update and maintain headcount data to ensure all relevant fields are complete
    • Liaising with relevant staff to source specific information
    • Driving of various adhoc projects as requested
    • Logging of relevant calls on the Service Now platform
    • Researching relevant topics and compiling communication for this
    • Identify HR data patterns, trends and correlations that support HR related decisions.
    • Collaborate with the HR community to identify data driven solutions.
    • Stay current with industry best practices and emerging trends in HR analytics.
    • Preparing of data driven presentation slides

    Competencies and Skills

    Behavioural Competencies

    • Strong focus on Service Excellence.
    • Takes Initiative.
    • Process and Task driven.
    • Attention to detail.
    • Uses discretion when dealing with confidential correspondence/information
    • Manages time effectively.
    • Works in a systematic, methodical and orderly way, within strict SLAs.
    • Works productively in a pressurized environment

    Knowledge

    • Discovery Health processes

    Skills

    • Excellent verbal and written communication skills;
    • Interpersonal skills
    • Strong Relationship skills.
    • Strong Collaboration skills.

    Education and Experience

    Minimum Requirements:

    • Matric (minimum of 50% for English)
    • Completed (N6) in Human Resources at a TVET College.
    • Qualification must have been completed within the last 18 months

    Technical Skills and Knowledge

    Essential:

    • Analytical
    • Strong communication skills
    • People Savvy
    • Problem Solver
    • Advanced proficiency in MS suite (MS Excel and PowerPoint)
    • Specific experience in doing v-look up, pivots and formulas on excel.

    go to method of application »

    Compliance Officer

    Key Purpose

    • The Operational Compliance Officer is a critical role that has the responsibility of ensuring that, contracts, fund management are managed swiftly and efficiently, in terms of communicating to internal and external providers and the various system/ business teams 
    • Since the Junior Operational Compliance has such a wide range of functions, the role will overlap with various functions / initiatives / responsibilities.

    Responsibilities

    • Assist, drive and ensure quick turnaround on all new contracts and agreements
    • Facilitate the updates to forms, contracts e.g. in the case of fund/fund class changes
    • Assist with Corporate Actions Impact Analysis Local and offshore
    • Assist with External fund setup and amendments
    • Assist with compiling due diligence documents for Internal and external companies
    • List, obtain and file copies of all compliance reports for Discovery Life and Invest (record keeping)
    • Assist with Product development (practical implementation and communication
    • Ballots, fund class changes
    • Maintaining the Fund database and LEI registers
    • Client communication
    • Assist with compliance oversight and reporting functions
    • Assist with Overseeing/Monitoring the external service providers
    • Technical advice
    • Assist with DFM brokers onboarding and rebalances
    • Assist with new account opening, local and offshore
    • Assist Adhoc business requests
    • Assist with reports to regulators or external providers
    • Assist with Compliance queries
    • Regulatory Knowledge Base build up & maintenance
    • Assist with Regular reporting to stakeholders (Management, Business owners)
    • Opportunity to get involved with business during the launch/setup phases of any new initiatives as well as operational exposure to the business
    • Opportunity to gain exposure to all the other finance functions including multi-management, product supply (asset-liability matching), reporting and tax.

    Education and Experience

    Education

    • BSC/BCOM/LLB/ or any related qualification

    Experience

    • 2 years in similar role/ level
    • Strong communication skills (Written and verbal)
    • Strong analysis skills
    • MS Excel
    • MS: Word
    • 2 – 3 years of experience in an investment environment
    • Exposure to legal environment – Advantageous
    • Exposure to a Fund Administration/– Advantageous

    Required Competencies

    • Drives Results
    • Values Driven
    • Optimistic
    • Learns on the Fly
    • Resilient
    • Instils Trust
    • People Savvy
    • Problem Solver
    • Attention to detail

    Preferred skills

    • Financial/Legal Acumen
    • Investment Acumen
    • Excellent verbal and written communication skills
    • Highly motivated self-starter who takes initiative
    • Analysis and Problem assessment skills
    • Ability to operate in a pressurised environment
    • Ability to function in a team, be self-motivated and disciplined
    • Ability to identify and implement processes
    • Ability to communicate effectively both verbally and in writing
    • Ability to manage deadlines and plan, accordingly
       

    go to method of application »

    Project Accountant

    Key Purpose

    • The Project Accountant is responsible for providing strategic financial governance, project accounting oversight, portfolio financial reporting, and control assurance across the project portfolio. The role supports the PMO by managing the accounting and financial risk aspects of projects, ensuring audit-defensible financial management, accurate Capex and Opex reporting, robust governance controls, and reliable decision support. The role operates with a dual reporting line to the Finance Manager and the Head of PMO to ensure both financial discipline and portfolio delivery alignment.

    Areas of responsibility may include but not limited to

    • Provide oversight of Capex governance processes, including submission tracking, approval status monitoring, investment pipeline consolidation, WIP performance monitoring, and maintenance of Capex registers and audit trails.
    • Review and assure business cases by validating completeness, financial robustness, ROI calculations, assumptions, stakeholder inputs, changes, and alignment to benefits realization frameworks.
    • Prepare standardized portfolio reporting, financial analytics, variance analysis, executive dashboards, and reporting packs across relevant business-unit portfolios and cross-cutting Innovation Schedule reporting.
    • Manage project costing, budgeting, forecasting, resource cost alignment, re-estimation activities, and monitoring of project cost performance against approved budgets.
    • Establish and maintain governance, control, and audit-compliance practices, including validation of project structures, coding, project linking, exception identification, remediation tracking, and audit trail preparation.
    • Administer and support project financial systems and tools, including Magic Orange and related reporting platforms, by reviewing project submissions, verifying data accuracy, resolving discrepancies, and monitoring system integrity.
    • Design, document, optimize, and train stakeholders on key project finance processes, including programme start-up, ROI, benefits realization, Capex governance, quality assurance, and PPQA-aligned controls.
    • Track benefits linked to approved business cases, monitor realized versus planned benefits, and report on the linkage between financial outputs, investment decisions, and strategic outcomes.

    Personal Attributes and Skills

    • Advanced Microsoft Excel, including financial modelling, reconciliations, variance analysis, and complex reporting templates.
    • Power BI, dashboarding, and financial analytics capability.
    • Understanding of project accounting, Capex and Opex reporting, WIP monitoring, budgeting, forecasting, and management reporting.
    • Knowledge of business case assurance, ROI validation, benefits realization, and investment governance principles.
    • Understanding of financial controls, audit trails, data integrity standards, project coding, devsheds, and project linking.
    • Ability to work with PMO tools and project finance systems, including Magic Orange or equivalent platforms.
    • Experience with Magic Orange, PMO governance frameworks, PPQA processes, portfolio management tools, workflow controls, and enterprise reporting environments.

    Education and Experience

    Minimum

    • BCom degree in Accounting, Finance, Management Accounting, or a related commercial discipline.
    • 2 - 4 years’ experience in finance, project accounting, management accounting, portfolio reporting, Capex governance, or financial control within a corporate environment.

    Advantageous

    • Relevant Honours degree, CIMA, CA(SA), ACCA, project management qualification, or equivalent finance / governance accreditation
    • Experience within financial services, a PMO environment, project finance, investment governance, Magic Orange, Power BI reporting, Capex lifecycle management, business case assurance, or benefits realization 

    go to method of application »

    Administrator - Fixed Term Contractor

    Key Purpose

    •  The main purpose of this role is to process all servicing transactions received in the Servicing team

    Responsibilities

    • Be able to process all functions within Invest servicing team.
    • Knowledge of all Discovery Invest products.
    • Administrative and communication skills.
    • Assist when needed with queries though telephone and e-mail.
    • Make sure that feedback is given where it was supposed to be and then also that nothing is unattended.
    • Assisting with adhoc tasks given by management.
    • Relationship building with financial advisors and internal and external colleagues /clients.

    Personal Attributes and Skills

    • Questioning techniques
    • Customer Service Orientation
    • Conflict handling
    • Good communication skills
    • Relationship building skills.
    • Results orientation
    • Assertiveness
    • Positive attitude
    • Commitment
    • Time management skills

    Education and Experience

    • Matric
    • University degree
    • A minimum 2-year administrative experience in the LISP industry
    • 1-year inbound telephone experience
    • Knowledge and understanding of Long-Term Insurance Legislation
    • Knowledge and understanding of the Lisp industry Experience using the following systems is an added advantage:
    • Paradigm
    • Compass
    • Frontline
       

    Method of Application

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