Job Vacancies at Cashbuild

Description

To manage and supervise all relevant Point of Sale (POS) transactions ensuring total Customer satisfaction. Handle all Cash Office and banking processes and related Point of Sale (POS) Administrative functions.

Requirements

• Grade 12 plus 5 (five) year related experience or minimum of 10 (ten) years’ work related experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
• Above average numeric skills
• Proven ability to provide exceptional Customer service
• Proven ability to work under pressure
• Must be computer literate
• Previous Cashier experience

Customer Service     

• Ensure that all speed point transactions, i.e. credit and debit card transactions are done effectively and efficiently.
• Be willing to assist Customers with their needs through clear and effective communication
• Assist the Customers with requests, queries and complaints and resolve or escalate to management
• Offer fast, friendly and efficient service to all Customers
• Control and ensure the availability of stationary and consumables, within the Store

Cash Handling and Banking      

• Controlling of Store floats (Petty Cash, Till Floats, Change Floats)
• Change ordering and dispensing
• Balancing and recording of Petty Cash expenses and vouchers in the Petty Cash Ledger
• Processing Back Office transactions and Cashing up of Cashiers and the Back Office Till (e.g. Bulk Deposits, Special Deposits, Charge Cards, Loyalty Cards, and Returns etc.)
• Ensure that all returns are valid and done correctly
• Cash Clearance to be actioned and queries to be resolved
• Ensure pick-ups are done timely
• Carry out End of Day sessions on all Point of Sale (POS) terminals
• Daily Cash Up of all Point of Sale (POS) terminals including the Back Office terminal
• Ensure 2nd (second) Cashbuild designated Employee to be present with CIT money collection 
• Ensure daily takings are collected by the Cash in Transit (CIT) Company.

Ready for Business

• Ensure Ready for Business processes implemented
• Ensure the Cashiers maintain their area of responsibility
• Ensure the Cash Office is neat and tidy at all times
• Only Cash Office related documentation within the Cash Office and that all documentation is filed neatly and that all filing is up to date

People Management        

• Ensure that all Cashiers are present and available in their area of responsibility in order to assist Customers and perform all other responsibilities.
• Ensure Cashiers have a trained backup available
• Ensure Cashiers execute their daily duties. (Ready for Business and Beyond my Control checklists).
• Ensure scheduling of subordinates is done on time
• Take responsibility of Product Knowledge training to Cashiers as per Store Manager agreement
• Scheduling and supervising of all Point of Sale (POS) Employees. (Leave, Time Off, Day off etc.)
• Monitor and evaluate performance of subordinates
• Ensure all cashiers comply with the company dress code

Safety (OHSA) Requirements  

• Ensure that safety standards are adhered to.

Security Awareness

• Be aware of any suspicious people and / or activities. In the Store and outside.
• Password security
• Ensure that the Cash Office is secured
• Ensure that the Cash Office door is always locked when Pick-Up’s, Cash-Up’s, and Cash in Transit (CIT) collections are done
• Ensure till Pick up’s are done within the set parameters
• No unauthorised persons allowed in the Cash Office
• Safe keys are locked away and in safe custody
• No Rations, stock, and unrelated documentation to be kept in the Cash Office.

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Description        

Ensure relevant documentation for all transactions is checked and recorded when stock and / or fixed assets leave the Store or when Customers return stock.

Requirements 

• Minimum Grade 12 and 1 (one) year work related experience or 2 (two) years’ work related experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
• Must be literate
• Must have strong numeric skills
• Proven attention to detail
• Must be able to work under pressure
• Must be willing to work shifts, weekends and Public Holidays

Security   

• Ensure no goods leave Cashbuild stores without the relevant documentation
• Completed correct and full
• Correct date, time, sequence and signature on document has been captured
• Ensure all Customer returns are correctly recorded in the End Controller book and authorised
• Ensure back up employee available for area of responsibility with shift changes, lunch and tea breaks
• Sign the End Control keys IN / OUT daily
• All exit / entry doors must be closed if not in use
• To ensure that loading and off-loading shutter doors are closed at all times where not in use
• Report all suspicious behaviour and vehicles which could pose a risk to Cashbuild and its Customers to Management
• Conduct random searches on Employees when they leave the Store

Customer Service   

• Offer fast, friendly and efficient service to all Cashbuild Customers when checking in and out Customers goods
• Direct Customers to relevant person who can assist him / her.

Ready for Business 

• Adhere to Ready for Business and Beyond my Control as per the CB Way

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Description

Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements

• Grade 12 or minimum of 1 (one) year work related experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
• Ability to perform basic calculations accurately
• Must be willing to work shifts, weekends, and Public Holidays
• Must be able to work under pressure

Job Description

Customer Service

• Acknowledge all Customers and determine their needs
• Advise Customers correctly on product
• Assist Customer with any product queries
• Assist with Customer complaints timely
• Add on sales, e.g. paint v/s paint brushes, thinners, etc.
• Ensure efficient Customer service by ensuring that Customers purchases are loaded without any delays
• Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle
• Advise Customers on the additional services provided:
• Delivery service / bulk deposits
• Glass cutting
• Plan reading
• Credit programmes
• Special orders
• Trusses
• Distant ordering
• VIC Customer Programme
• Must be certified in Product Knowledge
• Must be available in aisle of responsibility

Housekeeping

• Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
• Correct shelf price labelling within area of responsibility.
• Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Safety (OHSA) Requirements

• Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility
• Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store
• Report any discrepancies to the Store Manager
• Ready for Business
• Adhere to Ready for Business and Beyond my Control as per the CB Way

Loss Prevention and Security

• Identify any gaps in the displays, investigate causes and report any concerns to management
• Be aware of suspicious behaviours or people and report any suspicions to management
• No product to be loaded for a Customer without proof of purchase or required documentation

go to method of application »

Description

Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements

• Grade 12 or minimum of 1 (one) year work related experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
• Ability to perform basic calculations accurately
• Must be willing to work shifts, weekends, and Public Holidays
• Must be able to work under pressure

Job Description

Customer Service

• Acknowledge all Customers and determine their needs
• Advise Customers correctly on product
• Assist Customer with any product queries
• Assist with Customer complaints timely
• Add on sales, e.g. paint v/s paint brushes, thinners, etc.
• Ensure efficient Customer service by ensuring that Customers purchases are loaded without any delays
• Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle
• Advise Customers on the additional services provided:
• Delivery service / bulk deposits
• Glass cutting
• Plan reading
• Credit programmes
• Special orders
• Trusses
• Distant ordering
• VIC Customer Programme
• Must be certified in Product Knowledge
• Must be available in aisle of responsibility

Housekeeping

• Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
• Correct shelf price labelling within area of responsibility.
• Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Safety (OHSA) Requirements

• Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility
• Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store
• Report any discrepancies to the Store Manager
• Ready for Business
• Adhere to Ready for Business and Beyond my Control as per the CB Way

Loss Prevention and Security

• Identify any gaps in the displays, investigate causes and report any concerns to management
• Be aware of suspicious behaviours or people and report any suspicions to management
• No product to be loaded for a Customer without proof of purchase or required documentation

go to method of application »

Description        

Protect and grow profitable market share within a Store in accordance to the Store, Division and Company strategy

Requirement

• Grade 12 with at least 2 (two) years retail management experience
• Valid Drivers license
• Valid ID or valid work permit (local)
• Must have strong accounting skills
• Must be able to work under pressure
• Must be computer literate (Basic computer literacy)
• Must have strong leadership skills
• Must have strong administrative skills
• Must have own transport and cell phone
• Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation
• Must have strong Human Resources skills

Strategic Management    

• Assist the Store Manager to develop, implement and manage a Store Business Plan for the Store ensuring it is aligned with the overall Company strategy and strategic initiatives as approved by the Divisional Manager and Operations Manager from time to time

Grow and Protect Market Share      

• Assist the Store Manager to achieve growth in markets share in your Store as defined in the strategy plan
• Assist the Store Manager to achieve sales budgets and growth objectives by Category
• Assist the Store Manager to promote customer loyalty programmes (e.g. VIC, charge cards, etc)
• Assist the Store Manager to manage the distribution of advertising material to ensure maximum efficiency
• Assist the Store Manager to develop action plans proactively to protect your market where you trade when competitors enter the market

Customer Service   

• Assist the Store Manager with implementing and monitoring the Customer Service strategy
• Assist the Store Manager to maintain Customer Audits above 95%
• Assist the Store Manager with a reliable, prompt Customer Delivery Service
• Assist the Store Manager to grow and maintain VIC client base
• Assist the Store Manager to achieve Transaction budgets
• Assist the Store Manager to recommend Range improvements to suite the market
• Assist the Store Manager to take action on Customer Surveys (implement action plans when required Asset Control: Stock
• Assist the Store Manager to manage and control shrinkage within the Store
• Assist the Store Manager to manage the PIC process
• Assist the Store Manager to manage Wall to wall Stock take
• Assist the Store Manager to manage and control stock movement inside the store
• End Control
• IBT’s
• Customer Returns
• Receiving
• Assist the Store Manager to manage Damage, Obsolete and Slow moving stock items
• Assist the Store Manager to analyze security requirements and implement changes.
• Assist the Store Manager to manage and maintain physical measures 

Asset Control: Cash

• Assist the Store Manager to manage Debtors and RD Cheques within the Store
• Assist the Store Manager to manage Petty Cash
• Assist the Store Manager to manage daily Banking
• Assist the Store Manager to manage Shorts and overs
• Assist the Store Manager to manage Cheques and Credit Cards

Asset Control: Fixed Assets     

• Assist the Store Manager to maintenance and protection of racking and displays
• Assist the Store Manager to maintenance and protection of signage (internal & external)
• Assist the Store Manager to maintenance of forklift and generator
• Assist the Store Manager to maintenance and protection of IT Equipment and Telephone systems
• Assist the Store Manager to maintenance and protection of the Safe

Human Resource Management        

• Assist the Store Manager to recruit and Induct all Employees
• Assist the Store Manager to ensure Training & Development are in place for the Store
• Assist the Store Manager to ensure Succession Planning & Career pathing is in place within the Store
• Assist the Store Manager to manage manpower requirements in line with the Division and Store strategy and Company benchmarks
• Assist the Store Manager to ensure open communication/relations (CARE Meetings, CB Mail) with the Store Employee Committee
• Assist the Store Manager to manage Employee Relations

Store Safety  (OHSA) Standards     

• Assist the Store Manager to manage Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation:
• Ensure Checklists complete
• Appointment of Safety Reps as per OHSA Act
• Report Incidents
• Assist the Store Manager to make immediate action on any non-compliance once identified
• Assist the Store Manager to record all incidents

Store Trading Standards

• Assist the Store Manager to maintain Housekeeping standards
• Assist the Store Manager to manage Merchandising standards
• Assist the Store Manager to implement and maintain the correct Planograms
• Assist the Store Manager to maintain Yard and Parking Areas

Profitability

• Assist the Store Manager to achieve operating income budget
• Assist the Store Manager to manage the Store according to the Financial Model, benchmarks and budgets

CB Way

• Assist the Store Manager to achieve the Audit Benchmark - Monitor adherence of Company standard compliance in Store (Internal Audit Results)
• Assist the Store Manager to implement and maintain controls and disciplines
• Assist the Store Manager to implement Corrective Action Plans where necessary

go to method of application »

Description

To manage and supervise all relevant Point of Sale (POS) transactions ensuring total Customer satisfaction. Handle all Cash Office and banking processes and related Point of Sale (POS) Administrative functions.

Requirements

• Grade 12 plus 5 (five) year related experience or minimum of 10 (ten) years’ work related experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
• Above average numeric skills
• Proven ability to provide exceptional Customer service
• Proven ability to work under pressure
• Must be computer literate
• Previous Cashier experience

Customer Service     

• Ensure that all speed point transactions, i.e. credit and debit card transactions are done effectively and efficiently.
• Be willing to assist Customers with their needs through clear and effective communication
• Assist the Customers with requests, queries and complaints and resolve or escalate to management
• Offer fast, friendly and efficient service to all Customers
• Control and ensure the availability of stationary and consumables, within the Store

Cash Handling and Banking      

• Controlling of Store floats (Petty Cash, Till Floats, Change Floats)
• Change ordering and dispensing
• Balancing and recording of Petty Cash expenses and vouchers in the Petty Cash Ledger
• Processing Back Office transactions and Cashing up of Cashiers and the Back Office Till (e.g. Bulk Deposits, Special Deposits, Charge Cards, Loyalty Cards, and Returns etc.)
• Ensure that all returns are valid and done correctly
• Cash Clearance to be actioned and queries to be resolved
• Ensure pick-ups are done timely
• Carry out End of Day sessions on all Point of Sale (POS) terminals
• Daily Cash Up of all Point of Sale (POS) terminals including the Back Office terminal
• Ensure 2nd (second) Cashbuild designated Employee to be present with CIT money collection 
• Ensure daily takings are collected by the Cash in Transit (CIT) Company.

Ready for Business

• Ensure Ready for Business processes implemented
• Ensure the Cashiers maintain their area of responsibility
• Ensure the Cash Office is neat and tidy at all times
• Only Cash Office related documentation within the Cash Office and that all documentation is filed neatly and that all filing is up to date

People Management        

• Ensure that all Cashiers are present and available in their area of responsibility in order to assist Customers and perform all other responsibilities.
• Ensure Cashiers have a trained backup available
• Ensure Cashiers execute their daily duties. (Ready for Business and Beyond my Control checklists).
• Ensure scheduling of subordinates is done on time
• Take responsibility of Product Knowledge training to Cashiers as per Store Manager agreement
• Scheduling and supervising of all Point of Sale (POS) Employees. (Leave, Time Off, Day off etc.)
• Monitor and evaluate performance of subordinates
• Ensure all cashiers comply with the company dress code

Safety (OHSA) Requirements  

• Ensure that safety standards are adhered to.

Security Awareness

• Be aware of any suspicious people and / or activities. In the Store and outside.
• Password security
• Ensure that the Cash Office is secured
• Ensure that the Cash Office door is always locked when Pick-Up’s, Cash-Up’s, and Cash in Transit (CIT) collections are done
• Ensure till Pick up’s are done within the set parameters
• No unauthorised persons allowed in the Cash Office
• Safe keys are locked away and in safe custody
• No Rations, stock, and unrelated documentation to be kept in the Cash Office.