Job Vacancies at Eskom Communications

Minimum Requirements
Qualification(s):

• Grade 12/N3

Related Minimum Experience:

• 3 years – Low - voltage official.

Skills and Competencies

Behavioral

• Integrity
• Honesty
• Trustworthiness
• Professionalism

Leadership

• Team player
• Motivating teams
• Coaching
• Mentoring
• Developing

Knowledge

• Define and link the relevant knowledge components in terms of academic
• Theoretical and understanding of a subject its facts and information relevant to the KPAs.
• Indicate the required proficiency level for the role
• Criteria for updating the competency

Skills

• Relationship building skills
• Functional and technical skills
• Problem solving and analytical skills
• Negotiation skills
• Communication skills

Attributes

• Clearly define attributes such as colour blindness and physical disabilities that might hinder performance.

Assessment

• Clearly define the means through which the actual job requirement will be    measured at or after the interview. In other words, those key elements that must    be demonstrated by the individual in order to assure capability.

Key Responsibilities

• Maintain the daily customer service activity operations
• Maintain customer data
• Execute generic service activities
• Build relationships between their customer base and “eskom”
• Facilitate and enable conventional measurement and meter related tasks
• Support credit revenue and credit management processesExecute vending and prepaid activities
• Facilitate and enable the quotations and connections activities

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Minimum Requirements
Qualification(s):

• Grade 12 / N3 Academic / National Qualifications Framework (NQF) Level 4

Experience:

• Two years’ experience in administration

Skills and Competencies
Skills:

• Communication skills (Verbal & written in English)
• Interpersonal Skills
• Organisational skills

Knowledge:

• Through knowledge of MS Office 2010 i.e.
• MS Word (Advanced), Numbering, margins, head/footer, spelling /grammar, language, tables /indents  etc
• MS Excel cells /formats, calculations, rows/columns
• MS PowerPoints
• MS Access; Data capture
• MS visio, flow chart & organograms
• Knowledge in Hyper wave/Open text
• MS teams/SharePoint
• Basic knowledge of ISO 9000

Attributes:

• Good work ethics

Key Responsibilities

• Document control and administration
• Record control, capturing, storage and retrieval
• Deputies for the TIMC  supervisor
• Updating of databases to track statuses 
• Distribution and control of records and/or reports
• Continuous improvement
• Management and control of TIMC to BMS and ISO control requirements

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Minimum Requirements
Qualification(s):

• National Diploma/National N Diploma Engineering at NQF6 with 240 credits

Experience:

• 3 Years Technical experience in Transmission related technologies.

Professional Registration Body:

• Engineering Council of South Africa (ECSA) as Professional Technician

Skills and Competencies
Behavioural:

• Integrity
• Trustworthy
• Customer focused
• Ethical

Leadership:

• Team player

Knowledge:
Technology

• Design codes and standards
• Engineering theory
• Relevant processes, procedures, policies, guidelines and legislation

Skill:

• Engineering design
• Technical problem-solving
• Analytical
• Communication
• Presentation
• Technical report writing
• Safety consciousness
• Key Responsibilities
• Performing and contributing to design work
• Contributing to the integrity of the asset base
• Provision of technical services
• Delivering standardised outputs
• Consulting on discipline related issues

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Minimum Requirements
Qualification(s):

• National Diploma / National N Diploma in Business Management/ Communications/ Marketing/ Commerce/ Engineering/ Social Science/ Accounting/ Finance at NQF6 with 240 credits

Experience: 

• 2 years’ experience working with customers and customer relations

Skills and Competencies

• Behavioral
• Integrity
• Honesty
• Trustworthiness
• Professionalism

Leadership

• Team player
• Motivating teams
• Coaching
• Mentoring
• Developing

Knowledge

• Service delivery training
• Snippet processing unit (SPU) and prepayment customer tariffs
• Organisation processes
• Customer relationship management
• Low voltage maintenance and fault repair
• Operating regulations for high and low voltage systems
• Metering and billing
• Credit management directive, policy

Skills

• Computer literate
• Effective time management
• Interpersonal
• Relationship building
• Functional and technical
• Problem solving and analytical
• Negotiation
• Communication
• Telephone
• Stress Management
• Report compilation
• Bilingual, multilingual
• Counselling and conflict handling

Key Responsibilities

• Handle generic service activities
• Provide customer data
• Process quotation and connection activities
• Perform vending and prepaid activities
• Build relationships between Eskom and customers

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Minimum Requirements
Qualification(s):

• Grade 12 plus National Diploma Technical at NQF 6 with 240 credits

Experience:

• 3 years’ related experience in technical services

Skills and Competencies
Behavioural:

• Safety Consciousness
• Integrity
• Honesty
• Trustworthiness
• Professionalism

Leadership:

• Team player
• Motivating teams
• Coaching, mentoring and developing

Knowledge:

• Operating regulations for High Voltage Systems (ORHVS) and Plant Safety Regulations (PSR)
• Project Management
• System Applications and Products (SAP) materials management (MM)
• SAP Plant Maintenance (PM)
• Contracts management
• Quality control
• Maintenance Process Control Manuals (PCMs)
• Development of scope of work
• Development of plant packages

Skills

• Analytical skills
• Communication skills
• Diagnostic skills

Key Responsibilities

• Recommend maintenance enhancements
• Provide advice and guide maintenance section
• Address day tday technical issues
• Render technical advice and support
• Execute and evaluate medication effectiveness
• Optimizing, evaluate fault finding methods
• Attending tequipment caring and personnel safety
• Perform project management and provide contracts management assurance
• Attend tequipment and employee safety

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Minimum Requirements
Qualification(s):

• National Diploma or National N Diploma in Safety Management/ Business Administration at NQF 6 with 240 credits

Experience:

• 3 Years Related experience in SHEQ/ Business Administration

Skills and Competencies
Behavioural:

• Integrity
• Honesty
• Trustworthy
• Professionalism
• Supportive

Leadership:

• Team player
• Motivating teams
• Coaching
• Mentoring
• Developing

Knowledge:

• Understanding of OHS&E
• Understand the impact of

Skills

• Driving
• Analytical
• Proactive

Key Responsibilities

• Provides a management information service on all SHEQ related aspects of the division/ business unit (BU).
• Identify key trends for SHEQ performance.
• Perform SHEQ profiling
• Implement statistical models taddress identified performance related SHEQ risks.
• Advise SHEQ management on non-performance for SHEQ.
• Maintaining the relevant reporting systems in collaboration with information management.
• Compile accurate projections on SHEQ risks and costs.

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Minimum Requirements

Qualification(s):

• Grade 12 +
• National diploma

Experience:

• 3 years Related Experience in technical services

Skills and Competencies

Behavioural

Integrity

• Honesty
• Trustworthiness
• Professionalism

Leadership

• Team player
• Motivating teams
• Coaching, mentoring and developing

Knowledge

• Project Managers
• Quality Control
• Regulations ORHVS and PSR

Skill

• Analytical skills
• Communication skills
• Diagnostic skills

Key Responsibilities

• Recommending maintenance related enhancement
• Advising on and guiding maintenance section in the solving of complex technical problems
• Addressing day to day technical issues
• Rendering technical advice or support
• Executing and evaluating the effectiveness of modifications
• Optimising fault-finding methods
• Attending to equipment caring and personnel safety
• Performing project management

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Minimum Requirements

Qualification(s):

• Trade Certificate

Experience:

Experience in technical

• 2 years apprenticeship training
• Complete practical training
• Skills and Competencies

Behavioural

Integrity

• Honesty
• Trustworthiness
• Professionalism

Leadership

• Team player

Knowledge

• Quality control
• Root cause analysis
• Basic safety regulations
• Plant safety regulations

Skill

• Communication skills
• Valid driver license
• Supervisory skills

Key Responsibilities

• Perform preventative and corrective maintenance activities as per Plant safety regulations, preventative maintenance plans and maintenance procedures
• Conducting on job training
• Investigating unresolved and recurring defects
• Attending to equipment caring and personal safety
• Conducting quality controlling inspections on work carried out and equipment
• Performing adhoc activities