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  • Posted: Jan 22, 2025
    Deadline: Not specified
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    Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 19 world-class brands comprising more than 7,100 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in ...
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    Front Office Receptionist - Hilton Durban

    What will I be doing?

    • As a Front Office Receptionist within Hilton Durban, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
    • A Front Office Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
    • Achieve positive outcomes from Guest queries in a timely and efficient manner
    • Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
    • Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
    • Demonstrate a high level of customer service at all times
    • Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
    • Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
    • Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
    • Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
    • Comply with hotel security, fire regulations and all health and safety legislation
    • Act in accordance with policies and procedures when working with front of house equipment and property management systems
    • Follow company brand standards
    • Assist other departments, as necessary

    What are we looking for?

    Front Office Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Previous experience in a hotel/ accommodation establishment preferred
    • Previous experience in a customer-focused industry
    • Completed high school certificate or equivalent
    • Positive attitude and good communication skills
    • Commitment to delivering a high level of customer service
    • Excellent grooming standards
    • Ability to work on your own and as part of a team
    • Competent level of IT proficiency
    • It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
    • Previous experience in cash handling

    go to method of application »

    Housekeeping Host - Hampton by Hilton

    What will I be doing?

    As Housekeeping Host, you will support all Housekeeping and Laundry team for all aspects by delegating the day-to-day activities Housekeeping and Laundry within the hotel. Specifically, a Housekeeping Attendant will perform the following tasks to the highest standards:

    • Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards
    • Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work
    • Provide excellent guest service
    • Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision
    • Manages the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incident, input and output input and output uniform and linen, among others
    • Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time
    • Request flowers for special occasions (marriage, death, maternity ...). Besides providing embroidery for special linen (wedding and pampering)
    • Control makes monthly Lost and Found and donations
    • Check the uniforms and send for cleaning and / or repair
    • Coordinates and controls all traffic of documents and people within the department. Does releases linen of Laundry daily
    • Makes daily guest clothing release of guests that use the laundry service
    • Makes monthly closing of Laundry expenses and provision of same
    • Replaces (a) Laundry Attendant in case of holidays, days off or absences

    What are we looking for?

    A Housekeeping Host serving Hilton is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below:

    • Planning and organizing
    • Good oral and written communication
    • Previous experience in Laundry
    • Good interpersonal skills
    • Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office
    • Committed to delivering a high level of customer service
    • Excellent standards of clean

    It is advantageous in this position if you demonstrate the following capabilities and advantages:

    • Ability to work in a team
    • Excellent attention to detail
    • Positive Attitude

    go to method of application »

    Commis Chef - Hilton Garden Inn Umhlanga

    What will I be doing?

    As a Commis Chef, you are responsible for preparing and presenting high quality dishes to deliver an excellent Guest and Member experience. A Commis Chef will also be required to prepare all mis-en-place and contribute to departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

    • Ensure consistent great food production, in line with the high quality standards expected by Hilton
    • Perform tasks within a timely manner
    • Contribute to Kitchen revenue through effective food cost control
    • Provide support to the Kitchen brigade
    • Prepare and present high quality dishes within company guidelines
    • Keep all working areas clean and tidy and ensure no cross contamination
    • Prepare all mis-en-place for all relevant menus
    • Assist other departments wherever necessary and maintain good working relationships
    • Report maintenance, hygiene and hazard issues
    • Comply with hotel security, fire regulations and all health and safety and food safety legislation
    • Awareness departmental targets and strive to achieve them as part of the team
    • Meet all health and hygiene requirements
    • Be environmentally aware

    What are we looking for?

    A Commis Chef serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Previous experience as a Commis Chef or Apprentice Chef
    • Positive attitude
    • Good communication skills
    • Ability to work under pressure
    • Proven ability to work with a team and to follow instruction
    • A passion to learn and a drive to succeed in a culinary/hospitality career
    • A passion for food and the culinary arts
    • Completion of an accredited commercial cookery course or trade apprenticeship
    • Experience multi-tasking and working in an environment with rigorous standards

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